Music On Hold And Announcement; Music On Hold And Announcements Management - Auerswald COMpact 4000 Operation Manual

Music on Hold and Announcement

When transferring a call or in the case of a query call, a communication partner waiting in the
background hears music on hold from the PBX, perhaps with an announcement played over
the music.
Proceed as follows for configuration:
• Configuring the source of the music on hold and the use of the announcement during the
music on hold.
– Using the configuration manager (page Functions > Music on Hold/announcements
> File assignment)
– Using a character string on the internal telephone (see section Short Reference)
• Managing and assigning audio files for announcement and music on hold.
– Using the configuration manager (on the following pages)
– Functions > Music on Hold/Announcements > File management
– Functions > Music on Hold/announcements > File assignment
– Using a character string on the internal telephone (see section Short Reference)
• Switching music on hold during the ringing period on/off.
– Using the configuration manager (on the following pages)
– Settings > Basic settings
– Functions > Automatic Receptions > Configure

Music On Hold and Announcements Management

Proceed as follows:
• Using the Configuration Manager (Page Functions > Music on Hold/Announcements >
File management)
MEMORY UTILISATION
The combined total size of all audio files (*.wav) stored in the PBX must be less than 20 MB.
The amount of memory already used, and the remaining capacity, are displayed (in MB and as
a percentage).
COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016
Music on Hold and Announcement
Music On Hold and Announcements Management
Functions
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