Auerswald COMpact 3000 analog Installation, Operation And Configuration Instructions
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Auerswald COMpact 3000 analog Installation, Operation And Configuration Instructions

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Table of Contents

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Summary of Contents for Auerswald COMpact 3000 analog

  • Page 1 Installation, Operation and Configuration Instructions PBXs COMpact 3000 analog COMpact 3000 ISDN COMpact 3000 VoIP...

  • Page 2: Table Of Contents

    Connecting VoIP End Devices to the Ethernet Port............67 Printers and Storage Media ....................69 Connecting the USB Printer and Storage Media to the USB Host ........69 Inserting the SD Memory Card..................70 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 3 Disconnecting the Current Call and Accepting the Call Waiting Call......... 99 Outgoing Calls........................100 Options for Outgoing Calls....................100 Initiating an Internal Call ....................101 Initiating an External Call....................101 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 4 Opening the Telephone Book ..................123 Dialling from the Telephone Book ..................124 Creating Entries ......................124 Importing the Telephone Book..................126 Exporting the Telephone Book..................127 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 5 Querying the Voice Mailbox .................... 162 Executing Remote Access....................164 Configuring the PIN for Remote Access ................165 Switching the Info Call On/Off..................166 Importing Language Files ....................167 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 6 Switching Authorization for Configuring Features on the Exchange Line On/Off .... 202 Configuring the Use of the Feature via the PBX or the Network Provider ....... 203 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 7 Carrying out a Configuration Switchover Manually............226 Switching Authorization for Configuration Switching On/Off ..........228 Creating Configurations ....................229 Copying Configurations ....................229 Switching Automatic Configuration Switchover On/Off ............ 231 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 8 Importing the LCR Configuration (Providers, Tariff Groups and Data) ......257 Creating Providers ......................257 Creating Default Networks Based on a Provider Area Code ........... 258 Creating Networks Manually.................... 259 Creating Prefixes for Networks Manually................. 260 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 9 Switching Authorization for Private Exchange Line Access without PIN Entry On/Off ..293 Room Monitoring ........................295 Switching Room Monitoring On ..................295 Carrying out Room Monitoring..................295 Switching Room Monitoring Off ..................297 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 10 Configuring a Pause between Wake-up Calls ..............327 Switching the Recording of Wake-up Calls in the Call Data Base On/Off ....... 328 Recording, Saving and Listening to Wake-up Announcements........328 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 11 More Information on Country-specific Settings..............362 Applying Country-specific Default Settings..............362 Configuring Flash Time ....................363 Configuring Line Impedance.................... 364 Configuring the Reception Amplification................365 Configuring Transmission Amplification ................366 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 12 Configuring the STUN Server for Operation as an External Private Branch Exchange .. 399 Internal VoIP Subscriber Status Overview............... 400 Switching DiffServ On/Off....................401 VoIP Provider........................402 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 13 Assigning Internal Telephone Numbers to Mobile Handsets .......... 439 Logging Mobile Handsets Off via the Configuration Manager ......... 440 Configuring the Function Key for PBX Functions via the Configuration Manager ... 441 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 14 Configuring a Ringer Rhythm for External Calls via the Point-to-Multipoint Connection 472 Configuring a Ringer Rhythm for External Calls via the Point-to-Point Connection..474 Configuring the Ringer Frequency................... 475 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 15 Starting the PBX with Alternate Firmware ..............504 Backing Up and Recovering Configuration Data ..............505 Variants for Backing Up and Recovering Configuration Data .......... 505 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 16 Purchasing and Releasing Software Expansions in the Upgrade Center......539 Service Data......................... 544 Recording the D-Channel Log ..................544 Log-in Tracking ........................ 545 Logging Registered Users Out ..................545 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 17 R ............................574 S ............................575 T ............................577 U ............................579 V ............................580 W ............................. 581 X ............................582 Abbreviations........................583 Index ............................ 586 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 18: Important Information

    – Intended Use (page 22) – Using Different Telephone Types (page 28) – Technical Data (page 30) – Copyright (Seite 34) – Environmental Notice (Seite 35) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 19: Safety Information

    PBX. • Only operate PBX in closed, dry rooms. • Only clean the device externally with a soft moist cloth or anti-static cloth. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 20 • Do not expose the device to direct sunlight or condensation. • Protect the device from an extreme amount of dust. • Note the values for ambient temperature and humidity indicated in the technical data. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 21 German Federal Office for Information Security: "Secure use of digital telecommunication systems“ (in German) as well as on the service portal at the Auerswald web site (Internet address: www.auerswald.de). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 22: Intended Use

    The basic assembly on the PBXs includes the following connection options: • 1 external VoIP channel and 1 VoIP channel, flexibly internally/externally switchable with wideband audio (only COMpact 3000 VoIP) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 23 (also referred to as signal key R). Note: When using a T-Net-capable analog telephone, most T-Net functions can be used via the existing function keys on the telephone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 24 • ISDN PC controller in compliance with the Euro ISDN Standard (DSS1) Important: The power consumption of the end devices on a U port may total a maximum of 2.5 W. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 25 ISDN) • VoIP accounts with a DDI number block (similar to the PBX connection under ISDN), based on the SIP-DDI feature (also known as SIP trunking) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 26 Microsoft Internet Explorer and Mozilla Firefox on Windows, Linux and Mac-OS-X operating systems. The configuration manager enables you to do the following tasks: • Configure the PBX • Manage the recorded voice and fax messages COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 27 In order to limit the tasks the operator or user must perform, the configuration manager is divided according to three authorization levels: • Administrator • Sub-Administrator • User COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 28: Using Different Telephone Types

    Auerswald if your telephone is listed here (included on the Auerswald Mega Disk and on the Auerswald homepage). It is vital to know which key (e.g. hold or R key) or menu you have to use to initiate a query call. To use some functions, you have to rely completely on the menus/keys of the telephone (see notes).
  • Page 29 VoIP telephones. For more information on this, please refer to the manual for the telephone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 30: Technical Data

    Connection Options on the COMpact S Module ISDN internal 1 internal S port Connection Options on the COMpact 2a/b Module Analog internal 2 internal analog ports COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 31 600 m; unscreened cable: up to 1000 m External Analog Port Connection (unit) RJ-11 socket Type of dialling DTMF Impedances a/b Configurable COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 32 1 end device per VoIP subscriber USB Host Connection (unit) COMpact 3000 analog: USB A-socket COMpact 3000 ISDN: USB A-socket COMpact 3000 VoIP: USB A-socket Interface USB (high speed, V2.0) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 33 125 mm x 40 mm x 16 mm (COMpact S module) Weight 840 g (basic unit) 110 g (power plug) 20 g (COMpact 2a/b module) 30 g (COMpact S module) Safety CE, LVD, EN 60950 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 34: Copyright

    Offenders will be subject to claims for damages. All rights reserved. © Auerswald GmbH & Co. KG, 38162 Cremlingen, 2011 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 35: Environmental Notice

    Environmental Notice Environmental Notice If your Auerswald device is taken out of use, please make sure that it is properly disposed of (must not be disposed of with normal household waste). For the sake of environmental protection, please make sure that packaging materials are also properly disposed of.

  • Page 36: Installing And Switching On The Pbx

    Analog End Devices (page 53) – ISDN End Devices (page 57) – VoIP End Devices (page 67) – Printers and Storage Media (page 69) – Commissioning (page 71) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 37: Preparation

    • Avoid proximity to devices that generate electro-magnetic fields or react sensitively to them (e. g. radio receivers, amateur radio sets, mobile phones, DECT systems, or similar). • Protect the PBX from soiling, dust, and condensation. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 38: Assembling The Pbx (Use As Desktop Device)

    3. Screw in the three screws far enough so that the screw head is about 4 mm away from the wall. 4. Mount the PBX on the screws, then slide the PBX on the wall downwards until the screws hit the stopper. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 39: Removing The Cover Panel

    3. Lift the upper cover panel vertically off the casing. To support this action, press with the thumbs against the casing. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 40: Overview Of The Connections And Other Device Components

    D Label for telephone numbers of analog subscribers Note: The configured telephone numbers can be entered into the lower line. Above, the telephone numbers are printed in the ex-factory state. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 41 COMpact 3000 ISDN and analog: one RJ-45 socket “LAN“ (Ethernet) for connecting to a PC, VoIP telephone or a network D COMpact 3000 VoIP: RJ-45 socket “WAN“ (Ethernet) for the connection to a DSL router COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 42 A RJ-45 socket (external S port) for the direct connection of ISDN end devices B Four external terminal clamps (internal S port) for the connection of ISDN end devices COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 43 C DIP switches for terminators on the S port D Connector for the connection to the basic unit E Jumper for switching over the operation mode at the S port COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 44 The pin assignment of the RJ-11 and RJ-45 sockets for the various ports is shown in the following. Ethernet Port External S Port Colors of cable: Ribbon cable b2 Yellow b1 Black a2 White a1 Red COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 45 Overview of the Connections and Other Device Components External Analog Port Internal S Port Colors of cable: Ribbon cable b2 Yellow b1 Black a2 White a1 Red Internal Analog Port COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 46: Plugging In The Module

    2. Press the module downwards and vertically towards the basic unit. The figure in the following shows the position of the module slot under the cover panel, as well as the plug-in connection of the module. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 47: Network Provider

    • ISDN connection and DSL (COMpact 3000 ISDN) • only with optionally available COMpact ISDN module: DSL, analog and ISDN connection (COMpact 3000 analog) or DSL and ISDN connection (COMpact 3000 VoIP) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 48 Installing and Switching on the PBX Network Provider Plugging in the Module The diagrams give examples of how to set up connections: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 49: Connecting The Analog Connection Directly To The External Analog Port

    Since the terminators have already been integrated into the PBX, the wall sockets must not contain any terminators. – The connection cable included in the package – The terminators switched in in the NT COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 50: Connecting The Ethernet Port With The Internet

    100 Mbps. For this purpose, replace not only all of the active network compo- nents (e. g. switch and router), but also all of the passive network compo- COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 51 1. Depending on the PBX variant operated, proceed as follows. • COMpact 3000 analog and ISDN: Insert the end of the patch cable into the RJ-45 socket „LAN“ on the PBX. • COMpact 3000 VoIP: Insert the end of the patch cable into the RJ-45 socket „WAN“...
  • Page 52 Note: To connect the router to the network provider, please refer to the documentation provided by the network provider, as well as to the documen- tation of the router. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 53: Analog End Devices

    Note: If the end device is placed a larger distance away from the PBX, the cable and the wall sockets must be permanently installed. – Use of a/b ports on the basic unit COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 54 The figure in the following shows the position of the TAE sockets under the cover panel, as well as the connection set up to an analog telephone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 55: Installing Cables And Wall Sockets At The Internal A/B Port

    2. Attach the wires to the two terminal clamps at the internal a/b port. 3. Connect the wall sockets to the terminal clamps at the internal a/b port. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 56 Note: For TAE wall sockets, insert the connectors for the telephones or combination fax/answering machines into the socket labeled with F and insert the connectors of the remaining devices into the socket labeled with N. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 57: Isdn End Devices

    ISDN module) – Terminators switched on at the internal S port – Short distances between the devices (maximum length of the connection cable used: 10 m) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 58: Available Bus Variants For The Installation Of An Internal S Bus

    The short passive bus with up to 12 wall sockets is suited for the connection of several end devices at medium distances. It supports cable lengths of up to 150 m. The terminators have to be switched on at the internal S port. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 59 35 m. The first 465 m remain free. The terminators at the internal S port have to be switched on. See the following figure. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 60 S port. See the following figure. The figure below shows the setup of a point-to-point wiring in a diagram. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 61: Connecting The Cable And The Wall Sockets To The Internal S

    1 black single rings, 17 mm spacing Physical circuit/ white double rings, 34 mm spacing pair 2 yellow double rings, 17 mm spacing COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 62 Note: For a short passive bus in two directions, equip the wall sockets on both ends with terminators. Further steps: – Connect the end devices to the wall sockets. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 63: Connecting Isdn End Devices Directly To The Internal U P0 Port

    RJ-45 socket of the COMpact ISDN module. b) Insert the RJ-45 plug of the end device into the RJ-45 socket of the U adapter. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 64: Connecting The Cable And The Wall Sockets To The Internal U P0 Port

    The U adapter can be mounted on the wall or it can be connected to the PBX via the two screw terminals on the back. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 65 • ISDN wall socket: Connect the IAE or UAE8 sockets to the terminal clamps at the internal U port. Connect – if necessary – the U adapter. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 66 U port. Further steps: – Connect the end devices to the wall sockets or to the sockets of the U adapter. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 67: Voip End Devices

    Category 5 (CAT5). – To use DiffServ to prioritize speech packets: DiffServ support on all active network compo- nents available and enabled COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 68 RJ-45 socket „LAN“ on the PBX (only COMpact 3000 VoIP). Further steps: – To finish commissioning, you need to configure an internal phone number for each end device in the configuration manager. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 69: Printers And Storage Media

    Note: The length of the USB cable used may be a maximum of 5 m in total. Depending on the components you wish to connect, proceed as described in the following. • Insert the USB memory stick into the USB socket. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 70: Inserting The Sd Memory Card

    SD memory card. Note: If you want to remove the SD memory card again, you can release it by lightly pressing on the frame. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 71: Commissioning

    The hardware data and the kernel are being loaded from the partition. Blinks orange The kernel drivers are being loaded. Shines orange The PBX application is started. Shines green The PBX is ready for operation. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 72: Connecting The Pc

    2. Insert the other end of the patch cable into the RJ-45 socket on the PBX. COMpact 3000 analog und ISDN: The following figure shows the position of the RJ- 45 socket at the side of the casing, as well as the set up connection to the PC.

  • Page 73: Putting Standard Isdn End Devices Into Operation

    1. Connect end devices with a separate power supply to the 230 V mains. 2. Enter the internal telephone number as an MSN for the end device. The end device is ready for operation. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 74: Putting Isdn System Telephones Into Operation

    Putting VoIP System Telephones into Operation Requirements: – The internal telephone number is configured for VoIP. – Recommended: The user PIN is configured for the internal telephone number. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 75 4. If it is configured, enter the user PIN for the end device. The end device searches for the PBX. 5. Confirm the displayed IP address for the PBX. The end device logs on to the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 76: Using The Configuration Manager

    Moreover, you can find tips on how to use the Help function in a targeted and efficient manner. Topics – Configuration Manager (page 77) – Help (page 90) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 77: Configuration Manager

    Opening the Configuration Manager Opening can be carried out at the following authorization levels: • As an administrator • As a sub-administrator • As a user COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 78 Note: If the UPnP service is installed and enabled on the PC being used, the PBX is identified and selected as the "Auerswald PBX" device in the network COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 79 The configuration manager is then opened in the browser. Steps 1 and 2 are omitted. Proceed with Step 3. 1. Start a browser (for example, Mozilla Firefox or Microsoft Internet Explorer). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 80: Operating Instructions For The Configuration Manager

    Select the overview list you want from the list field and click COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 81 To change this, click the opened list field to make a selection. Left-click the field to open the list field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 82 • Selected rows in the last table row and OK to delete multiple entries. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 83 Clicking the symbol deletes the selected table row(s). Clicking the symbol confirms the deletion of the selected table row(s). Clicking the symbol shows additional fields (e.g., entry field for information) on the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 84 (e. g. Internet Explorer 7 under Page > Zoom > 100% or Mozilla Firefox, Version 3.0.12 under View > Zoom > Reset. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 85: Selecting The Language

    PBX name at the top left of the confi- guration manager. The configuration can be carried out as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 86: Switching Between Standard And Expert Views

    • Expert view: Adds topics to the standard view that should only be configured by those with the corresponding knowledge. Note: The additional topics are highlighted via a shading ( COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 87: Using The Configuration Wizard

    Switches to the following page in the configuration wizard. Switches to the preceding page in the configuration wizard. Ends the configuration wizard immediately. Saves the configured settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 88: Configuring The Port On The Web Server

    0 to 10: A range of 0 to 10 users can log in simultaneously in the configuration manager. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 89: Configuring The Time Lapse For Forced Logout

    5 to 60: After 5 to 60 minutes, you are automatically logged out if no action has been taken on the configuration manager during this period of time. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 90: Help

    (the tab is highlighted in yellow) The table of contents will be displayed on the left-hand side of the help window as a directory tree. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 91 By clicking a letter of the alphabet, you can go directly to the keywords under this letter. By clicking the desired keyword, you can open the belonging help page on the right-hand side of the help window. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 92 By clicking a superordinate topic, you can go to the belonging help page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 93: Searching In Help

    This setting only applies to the Help window currently open. By clicking the symbol in the Help window, you can display the currently open Help page in the table of contents. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 94: Printing From Within The Help

    Display: Subordinate topics are shown. Clicking the icon closes the subordinate topics. Display: The topic does not have any subordinate topics. Clicking the icon opens the corresponding help page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 95: Telephoning

    Incoming Calls (page 96) – Call Waiting Calls (page 97) – Outgoing Calls (page 100) – Query Calls (page 109) – Transfer (page 114) – Conference Calls (page 119) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 96: Incoming Calls

    • Other calls Accepting Incoming Calls When you receive a call, proceed as described in the following. • Pick up the receiver. You are connected with the caller. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 97: Call Waiting Calls

    If a call waiting call is signaled, proceed as described in the following. 1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key (when using an ISDN telephone). 2. Dial 0. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 98: Accepting The Call Waiting Call

    On ISDN and system phones, this function – if available – is performed via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 99: Disconnecting The Current Call And Accepting The Call Waiting Call

    On ISDN and system phones, this function – if available – is performed via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 100: Outgoing Calls

    – Initiating Private Exchange Line Access without a PIN (page 293) – Initiating Targeted Exchange Line Access (page 302) – Initiating Targeted VoIP Access (page 303) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 101: Initiating An Internal Call

    ** and short code number (If you do not use a direct exchange line access, omit the **.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 102: Dialling A Telephone Number On Direct Exchange Line Access

    If you cannot get through to a busy subscriber despite repeated attempts, you can initiate a callback on busy. The PBX supports the service attribute "Automatic callback on busy (CCBS)". This service attribute is required for an external call. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 103: Initiating Internal Callback On Busy

    1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key (when using an ISDN telephone). 2. Dial *37#. You will hear the confirmation tone. 3. Hang up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 104: Initiating External Callback On Busy

    You will hear the confirmation tone. Note: If you do not hear a confirmation tone, the callback request has been rejected by the central office. 3. Hang up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 105: Deleting Callback On Busy

    The callback on busy will be deleted. Important: If you use an analog access for the external call, you will not be able to delete the callback. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 106: Initiating Reservation Of Exchange Line On Busy

    As soon as the connection has been used, you are called by the PBX for a period of 20 seconds. 4. Pick up the receiver to the make the callback. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 107: Initiating External Callback On No Response

    Note: If you do not pick up the receiver within the 20 seconds during which the central office calls you, the callback request will be deleted. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 108: Initiating Priority Call For Do-Not-Disturb

    Note: On ISDN phones and system phones, this function – if available – is performed via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 109: Query Calls

    On ISDN and system phones, this function – if available – is performed via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 110: Options During A Query Call

    1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key (when using an ISDN telephone). 2. Dial 2. You continue to conduct a query call. The other communication partner is now active. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 111: Terminating One Of The Two Calls

    On ISDN and system phones, this function – if available – is performed via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 112: Connecting Both Communication Partners

    ** and short code number (If you do not use a direct exchange line access, omit the **.) As soon as to the subscriber being called picks up the receiver, you will make a third call. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 113 Flash key (when using a telephone with DTMF dialling) or the Query key (when using an ISDN telephone) and dial 1. Also use this function to terminate the call to this communication partner. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 114: Transfer

    You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner. Additional Options – Parking the Call Internally (page 207) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 115: Transferring With Announcement

    On some ISDN phones, this function – if available – can be called via an existing function key or via the menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 116: Transferring Without Announcement

    If the internal telephone to which you are trying to transfer a call is busy, proceed as described in the following. 1. Wait. You will automatically be reconnected with the waiting communication partner. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 117: Calling A Third Subscriber And Transferring To An Active Communication Partner

    During a query call, proceed as described in the following. 1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key (when using an ISDN telephone). 2. Dial 5. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 118 DTMF dialling) or the Query key (when using an ISDN telephone) and dial 1. You will then get back to the normal query call. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 119: Conference Calls

    When you end a conference call and would like to talk to each of the conference call partners separately one after the other, you can specifically put one of the conference call partners on hold in the background. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 120: Initiating Splitting During A Conference Call

    Note: You also can use this function this function on analog telephones, where it can be performed via the T-Net function key/menu (see manual for the telephone). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 121: Connecting Both Conference Call Partners

    – A conference call that you initiated yourself During a conference call, proceed as described in the following. • Hang up the receiver. The conference call is disconnected completely. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 122: Managing The Telephone Book And Lists

    Managing the Telephone Book and Lists This section describes the telephone book and the call data list. Topics – Telephone Book (page 123) – Call Data (page 128) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 123: Telephone Book

    Click the column headings to change the sorting criteria. Click the column headings again to change the sort order. The telephone book can also be configured as an element on the portal page (Telephone book). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 124: Dialling From The Telephone Book

    External phone number. The telephone number of the external subscriber is dialled. Creating Entries The telephone book provides space for up to 400 entries. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 125 3. Enter an external telephone number in the External phone number entry field. The following entries are possible: Up to 20 digits Digits and the characters * and # COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 126: Importing The Telephone Book

    3. Select the file to be imported and click Open (this text is dependent on the operating system used). 4. Click Import. The telephone book is saved in the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 127: Exporting The Telephone Book

    Telephone book in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 128: Call Data

    The call data list can be configured as an element on the portal page (Call data). Opening can be carried out as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 129: Columns On The Call Data List

    On the page FUNCTIONS > Call data > Display (Expert view), the columns to be displayed can be configured. In addition, new names can be assigned to the columns there in the call data list. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 130 IP, the Display name is displayed when no entry for the VoIP phone number exists in the telephone book. The telephone number is then displayed in the Info column. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 131 (Type of billing) is enabled) (red) Failed call: The desired call could not be established (Direction is disabled) (green) Successful call (Bill type (Type of billing) is enabled) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 132 • For an outgoing business call, the subscriber number is displayed on the end device. • For a private call: If the call is initiated with a PIN, the internal number associated with the PIN is displayed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 133 Note: An outgoing external call that was initiated via Voice over IP by a call through user is entered as a call through call. • Wake-up: Wake-up calls COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 134: Exporting The Call Data List

    1. Open the page USER DATA > Call data list. 2. Click Export. A dialog for downloading the compressed file "gesp_dat.csv.gz" opens. 3. Save the file on the PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 135: Deleting Call Data

    Note: On the page FUNCTIONS > Call data > Display, new labels can be given to the columns in the call data list. The telephone number of the external subscriber is dialled. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 136: Configuring The Display

    3. Enter the desired text in the entry fields under New description. The following entries are possible: Digits and characters Up to 16 digits Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 137: Switching Automatic Memory Overwriting On/Off

    – Configuration manager, opened with sufficient authorization – Expert view (click 1. Open the page PROPERTIES > Internal subscribers > Subscriber properties > Signalization by tones. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 138: Configuring Calls To Be Recorded For The Call Data List

    When this is done, the last three digits of the telephone number dialled is displayed as asterisks (*). The remaining data from each call will continue to be recorded. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 139: Switching Partial Telephone Number Privacy For Private Calls On/Off

    When this is done, the last three digits of the telephone number dialled is displayed as asterisks (*). The remaining data from each call will continue to be recorded. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 140: Configuring A Currency Name

    • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open one of the following pages: • COMpact 3000 analog/VoIP: FUNCTIONS > Time account > Settings COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 141: Configuring The Cost Per Call Unit

    Price in 00.0000 format: Specifies the cost per call unit from 0.0000 to 99.9999. Digits and separator "," (comma) Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 142: Configuring The Billing Factor

    PBX and can be evaluated for the individual calls. Deactivating this function is only advisable if it causes problems on the external connection (this depends on the network provider/country). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 143: Deleting The List Of Single Call Records

    The part of the data required for billing the call remains intact. Deleting can be carried out as follows: • Using a character string on the internal telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 144: Switching Authorization For Deleting Single Call Records On/Off

    Enables authorization for deleting the list of single call records. Disables authorization for deleting the list of single call records. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 145: Managing Voice Mailboxes And Fax Boxes

    Memory Management for the Voice Mail and Fax Function (page 146) – Voice Mailbox (page 147) – Fax Box (page 168) – RSS Feed (page 177) – E-mail (page 181) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 146: Memory Management For The Voice Mail And Fax Function

    • Switch off the PBX before removing the storage medium. Note: The inserted storage medium must have at least more than 50 MB of free memory (controlled under SERVICE > Memory > Storage medium). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 147: Voice Mailbox

    Note: A voice mailbox can store up to 100 messages. Further steps: – If desired, configure additional settings for signaling via RSS feed or e-mail as well as for remote access. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 148: Creating A Voice Mailbox

    If the voice mailbox is enabled, incoming calls can be received by the voice mailbox. The following configuration options are available: • immediately: An incoming call is immediately received by the voice mailbox. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 149 Enables the voice mailbox on no reply. on no reply + on busy: Enables the voice mailbox on no reply and on busy. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 150 3. Enter the telephone number of the call distribution group. The following entries are possible: ** and internal telephone number of the call distribution group (If you do not use a direct exchange line access, omit the **.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 151 2. Enter the PIN for remote query and dial #. You are in the menu for remote access. 3. Dial *11. The voice mailbox is enabled. Further steps: – If required, execute remote access. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 152: Selecting An Announcement For The Voice Mailbox

    Recording, Saving, Listening to and Deleting an Announcement for Voice Mailboxes The recording can be carried out as follows: • Using a character string on the internal telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 153 *5665*: Selects announcement number five. *5666*: Selects announcement number six. *5667*: Selects announcement number seven. *5668*: Selects announcement number eight. *5669*: Selects announcement number nine. *5660*: Selects announcement number ten. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 154 2. In the Announcement list field, select one of the following options: 1, Duration x Sec. to 10, Duration x Sec.: Saves announcement 1 to 10 on the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 155 – An SD card inserted in the SD card slot or a USB memory stick inserted in the USB port – At least one existing announcement for the voice mailboxes – Configuration manager, opened with sufficient authorization COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 156 *5767#: Plays announcement number seven back. *5768#: Plays announcement number eight back. *5769#: Plays announcement number nine back. *5760#: Plays announcement number ten back. You hear the desired announcement. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 157 – An SD card inserted in the SD card slot or a USB memory stick inserted in the USB port – Authorization Controlling of the PBX via telephone assigned to the subscriber – Configured sub-admin or admin PIN 1. Pick up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 158: Switching Message Recording On/Off

    (call distribution groups) are displayed. Note: Click to scroll horizontally across the table and display other telephone numbers. Click to scroll back again. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 159: Configuring The Maximum Recording Time Per Call

    1 to 98: The maximum recording time per call is 1 to 98 minutes. 99: The recording time is unlimited (maximum storage utilization). Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 160: Configuring The Maximum Recording Time For One Voice Mailbox

    The maximum recording time of all voice mailboxes indicates how many minutes are available for all voice mailboxes in total for recording messages. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 161: Switching Automatic Cleanup For A Voice Mailbox On/Off

    – For voice messages sent as e-mail: enabled option Mark as read the messages sent 1. Open the page FUNCTIONS > Voice mail/fax boxes > Boxes. 2. Click in the line of the corresponding voice mailbox. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 162: Querying The Voice Mailbox

    • Caller: Indicates the external telephone number over which the message was received. • Call destination: Shows the telephone number of the call distribution group. • Assigned MSN: Shows the assigned MSN. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 163 – DTMF dialling support on the internal telephone 1. Call the voice mailbox. The voice mailbox takes the call. You hear the configured announcement. 2. Dial *. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 164: Executing Remote Access

    – An SD card inserted in the SD card slot or a USB memory stick inserted in the USB port – Imported language file (*.fs) – Knowledge of the PIN for accessing the corresponding voice mailbox remotely – DTMF dialling support on the external telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 165: Configuring The Pin For Remote Access

    Hang-up: Ends remote access. Configuring the PIN for Remote Access The configuration can be made as follows: • Separately for voice mailboxes • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 166: Switching The Info Call On/Off

    – Configuration manager, opened with sufficient authorization – System telephone, ISDN telephone or CLIP-enabled analog telephone 1. Open the page PROPERTIES > Internal subscribers > Subscriber properties > User settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 167: Importing Language Files

    The language file is imported and listed in the table. Note: If a language file has been imported before, it is replaced by the newly imported language file. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 168: Fax Box

    Digits and characters 4. If necessary, select the Fax box option in the Type list field. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 169: Switching The Fax Box On/Off

    Selecting the fax box disables call distribution for the subscriber. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 170: Entering A Fax Id

    Therefore, the number under Fax ID (telephone number) should be one of your own connections with fax acceptance. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 171: Switching Automatic Cleanup For A Fax Box On/Off

    Faxes which already have been queried are indicated by . You can change the status of the faxes by clicking the icon (new -> queried or queried -> new). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 172 A dialog for opening or saving the fax opens. 4. Open the file or save it on the PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 173: Fax Transfer

    The fax function of the PBX supports fax transfer in combination with a corresponding PC appli- cation. The required Auerswald Fax printer driver has to be installed on the PC used and the fax transfer function has to be purchased and activated in the Upgrade Center.
  • Page 174 Installing the Auerswald Fax Printer Driver on the PC Install the Auerswald Fax printer driver on your PC. It is provided to you on the Auerswald Mega Disk as of version 6.11 and in the Internet (see service pages under www.auerswald.de).
  • Page 175 To do this, click the waste bin symbol in front of the fax message to be deleted and then, click the tick symbol. The transfer of this fax message is cancelled. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 176: Switching Ecm (Error Correction Mode) For Fax Transmission On/Off

    3. Select or clear the ECM (Error Correction Mode) check box under Fax trans- mission. Enables ECM (error correction mode). Disables ECM (error correction mode). Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 177: Rss Feed

    RSS feed. The RSS feed contains the following information: • Name/telephone number of the voice mail/fax box • Caller/sender • Time (time, weekday, date) • Message length COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 178: Assigning Topics For Rss Feeds

    In an RSS feed, the soft call function can be used to allow an external subscriber to be dialled directly. The assignment can be carried out as follows: • Separately for subscribers • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 179 5. Select or clear the Fax list check box under RSS feed. Enables fax list display in RSS feeds. Disables fax list display in RSS feeds. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 180: Subscribing To An Rss Feed

    2. Configure the settings you want. Note: If you change the IP address on the PBX, you need to reconfigure the settings for the RSS feed subscription. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 181: E-Mail

    3. Select or clear the Send e-mail in HTML format check box under E-mail. The e-mails will be sent in HTML format. The e-mails will be sent in text format. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 182: Configuring The Outgoing Mail Server

    The configuration can be made as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – Internet access on the PBX COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 183 7. Select or clear the Encryption (SSL) check box under Outgoing mail server (SMTP). Enables encryption via SSL protocol (Secure Socket Layer). The data is trans- ferred via https. Disables encryption. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 184 8. Enter the sender that should be displayed in the sent message in the Sender entry field under Outgoing mail server (SMTP). The following entries are possible: Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 185: Configuring And Operating Functions

    Online Name Search (page 285) – Pickup (page 288) – Private (Personalized) Exchange Line Access (page 292) – Room Monitoring (page 295) – Short-code Authorization (page 300) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 186 Telephone Number Display (CLIP) (page 305) – Time and Call Allowance Account (page 308) – VoIP/GSM Routing (page 317) – Wake-up Functions (page 322) – X.31 (page 335) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 187: Baby Call

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Baby call (connection without dialling) check box. Enables baby call. Disables baby call. (No other action is required.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 188 ** and short code number (If you do not use a direct exchange line access, omit the **.) 4. Dial #. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 189: Boss/Secretary Function

    In order to recognize a call coming from the secretary's telephone, the secretary's telephone number can be entered into the telephone book on the manager's telephone and assigned a specific ringer rhythm. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 190: Busy On Busy

    2. Select or clear the Busy on Busy check box in the column of the telephone number in question. Enables Busy on Busy. Disables Busy on Busy. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 191: Call Deblocker (Incoming) - Vip Numbers

    Enables the call deblocker. Disables the call deblocker. (No other action is required.) 4. Select the call deblocker you want in the Call deblocker (incoming) list field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 192: Creating A Call Deblocker (Incoming)

    – Configuration manager, opened with sufficient authorization – Expert view (click 1. Open the page USER DATA > Call restrictor and deblocker > Call deblocker (outgoing) - VIP numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 193: Overview Of Configured Call Deblockers (Incoming)

    To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 194: Call Deblocker (Outgoing) - Release Codes

    Disables the call deblocker. (No other action is required.) 4. Select the call deblocker you want in the corresponding business and private list fields under Call deblocker (outgoing). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 195: Creating A Call Deblocker (Outgoing)

    A page opens for creating telephone numbers/ranges for the call deblocker in question. 5. Enter the telephone number/range in the Telephone number entry field. The following entries are possible: Up to 20 digits Digits COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 196: Overview Of Configured Call Deblocker (Outgoing)

    To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 197: Call Forwarding

    Depending on which case occurs – the telephone is busy or nobody answers it – the call is forwarded to their respective telephone numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 198: Switching Call Forwarding For External Numbers On/Off

    COMpact 3000 ISDN or COMpact ISDN module available as an option) or external VoIP channel – Configuration manager, opened with sufficient authorization 1. Open the page FUNCTIONS > Call forwarding. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 199 If the PBX only has one external connection and one telephone number has been selected for number presentation, you can simplify call forwarding configuration. If you configure call forwarding for external numbers for this COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 200 Note: Telephone numbers to be rerouted are telephone numbers dialled by external callers (prefix + PBX base number + DDI or prefix + MSN). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 201 COMpact 3000 ISDN or COMpact ISDN module available as an option) or external VoIP channel – Authorization Controlling of the PBX via telephone assigned to the subscriber – Subscriber authorization for configuring features on the exchange line COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 202: Switching Authorization For Configuring Features On The Exchange Line On/Off

    He can continue to use keypad functions on the exchange line to configure features provided by the network provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 203: Configuring The Use Of The Feature Via The Pbx Or The Network Provider

    A longer configuration time (time until the acknowledgment) must be taken into account. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 204: Switching The Use Of Any Available Call Channels On/Off

    B-channel is then higher, any B-channel can be enabled. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 205: Configuring The Delay Time For Call Forwarding For External Numbers On No Reply

    COMpact 3000 ISDN or COMpact ISDN module available as an option) or external VoIP channel – Configuration manager, opened with sufficient authorization – Use of the feature via the PBX – Expert view (click COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 206: Overview Of Call Forwarding For External Numbers

    The overview can be opened in the configuration manager by selecting CF status in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 207: Call Parking

    Pressing flash key (on DTMF telephones) or the Query key (for ISDN telephones) takes you back where you can redial the internal base telephone number with another park position. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 208: Unparking The Call

    3. Enter the internal base telephone number. The following entries are possible: ** and internal base telephone number for the parking zone (If you do not use a direct exchange line access, omit the **.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 209: Switching Authorization For Call Parking On/Off

    When put together with the ten possible park positions 0-9, this creates ten 3 to 4-digit telephone numbers. These numbers can then be used to select the parking zone for call parking. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 210 3. Enter the corresponding name in the Name entry field. The following entries are possible: Up to 15 digits Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 211: Configuring Hold Time

    1 to 20: A call is held for a maximum of 1 to 20 minutes in the internal parking zone. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 212: Call Restrictor (Incoming) - Robinson Numbers

    Note: The telephone numbers/ranges are entered in the call restrictor on the page USER DATA > Call restrictor and deblocker > Call restrictor (incoming) - Robinson numbers. Click to switch directly to this page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 213: Creating A Call Restrictor (Incoming)

    (incoming) - Robinson numbers. 2. Enter the name of the call restrictor in the Name entry field. The following entries are possible: Up to 16 digits Digits and characters COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 214: Overview Of Configured Call Restrictors (Incoming)

    To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 215: Call Restrictor (Outgoing) - Restricted Numbers

    3. Select or clear each the business and private check boxes under Call restrictor (outgoing). Enables the call restrictor. Disables the call restrictor. (No other action is required.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 216: Creating A Call Restrictor (Outgoing)

    Digits and characters 3. Click 4. Click in the line of the corresponding call restrictor. A page opens for creating telephone numbers/ranges for the call restrictor in question. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 217: Overview Of Configured Call Restrictors (Outgoing)

    To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 218: Call Through

    Configure the Call Through function as follows: 1. Configure the following settings: LCR for Call Through calls Maximum duration for external Call Through calls Exchange line settings for Call Through calls COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 219: Switching Lcr For Call Through Calls On/Off

    Due to security reasons, external Call Through calls from the PBX have a time limit. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 220: Configuring The Exchange Line Settings For Call Through Calls

    ( ). You do not have to carry out steps 1 and 2 described in the help topic (opening the page + selecting the subscriber). Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 221: Configuring Call Assignments

    In addition, it can be configured whether the telephone number dialled by the Call Through user should be checked to see if it is a call restrictor or call deblocker number. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 222 3. Select or clear the Call restrictor/deblocker check box for the telephone book entry in question. Enables verification for call restrictor/deblocker numbers. Disables verification for call restrictor/deblocker numbers. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 223: Call Waiting

    – Save your settings before you leave the page. – When using an ISDN telephone: If necessary, also enable call waiting on the telephone itself (see the telephone manual). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 224: Clip Texts

    – CLIP info enabled for analog subscribers – Telephone number display (CLIP): CLIP info and Extended CLIP info enabled for the subscriber 1. Open the page FUNCTIONS > CLIP texts. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 225 Exchange line reservation and TAPI. The following entries are possible: Up to 16 digits Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 226: Configuration Switchover

    • On the system telephone COMfortel 1100/1500/2500/2500 AB/VoIP 2500 AB using the menu/function key (see the telephone manual) • Via the configuration manager (see the portal page Configuration switching) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 227 4. Enter the external PIN. 5. Dial *81. 6. Enter the identification number for the configuration. 7. Dial #. You will hear the external confirmation tone (1 second). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 228: Switching Authorization For Configuration Switching On/Off

    3. Select or clear the Configuration switching check box. Enables authorization for switching configurations. Disables authorization for switching configurations. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 229: Creating Configurations

    Configuration settings can be taken from one configuration and used in other selected configu- rations. Copying can be carried out as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 230 3. For the parts exchange line authorization, do-not-disturb, baby call, call deblocker, call restrictor: a) Open the page PROPERTIES > Internal subscribers > Subscriber properties (configuration-dependent). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 231: Switching Automatic Configuration Switchover On/Off

    2. Select or clear the Automatic configuration switching check box. Enables automatic configuration switching. Disables automatic configuration switching. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 232: Creating Switching Times For Switching The Configuration

    Note: When you save your settings, the minutes entered are rounded down automatically to steps of five, so that at the end there is either a 0 or a 5. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 233: Copying Switching Times

    4. In the to list field, select the weekday to which the switching times should be copied. 5. Click Copy switching times. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 234: Overview Of The Configured Switching Times

    . To close the overview, click Close. The overview can be printed by clicking Print. The overview can be configured as an element on the portal page (Configuration switching). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 235: Do-Not-Disturb

    3. Select or clear the Do-not-Disturb check box. Enables the do-not-disturb function. Disables the do-not-disturb function. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 236 1. Pick up the receiver of the telephone in question. 2. Dial one of the following character strings: ##8*211#: Enables the do-not-disturb function. ##8*210#: Disables the do-not-disturb function. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 237: Energy Savings Function (Economy Mode)

    LEDs off: Enables economy mode. All of the LEDs are disabled in this case. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 238: Exchange Line Authorization

    • For the exchange line transfer function (FUNCTIONS > Transfer > Exchange line transfer) • For the call through function (FUNCTIONS > Call Through > Exchange line settings) • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 239 4. Select the desired exchange line authorizations for the separate external connections from the list fields. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 240: Exchange Line Transfer

    2. Enable the authorization Transfer of external calls externally for the transferred telephone. 3. At minimum, configure the business exchange line authorization Only inbound, with emergency call for the requesting telephone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 241: Configuring The Exchange Line Settings For Exchange Line Access To Be Transferred

    3. Configure the exchange line settings you want. Note: Enabling/disabling or selecting an option for Configure special exchange line settings can be carried out as described in the help topics COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 242: Switching The Callback Option On/Off

    2. Select or clear the Callback option check box under Exchange line transfer. Enables the callback option. Disables the callback option. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 243: Configuring Subscribers For The Charge Burden

    (only available on the optional COMpact S module or COMpact ISDN module) or internal VoIP channels (COMpact 3000 VoIP or acquired in the Upgrade Center and released VoIP channels) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 244 Exchange line transfer. The following entries are possible: 1 to 60: The exchange line settings persist 1 to 60 minutes. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 245: Intercom Announcement/Handsfree

    Upgrade Center and released VoIP channels) – Enabled InterCom authorization at the InterCom destination 1. Pick up the receiver. 2. Dial one of the following character strings: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 246: Switching Intercom Permission On/Off

    3. Select or clear the InterCom (announcement/handsfree speaking) check box. Enables InterCom permission. Disables InterCom permission. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 247: Lan-Tapi

    LAN-TAPI LAN-TAPI Functions LAN-TAPI The LAN-TAPI from Auerswald provides the TAPI 2.1 interface over the Ethernet port on the PBX. A Microsoft server then distributes the functionality throughout the network (third party network connection) onto the separate Microsoft computers so that telephony software, e.g., Estos ProCall or other TAPI applications can use the TAPI functions.

  • Page 248: Configuring The Network Port On The Tapi Server

    – Save your settings before you leave the page. Configuring the Password for the Network Connection on the TAPI Server The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 249: Installing Tapi Driver (Tsp)

    The PBX must be connected with a server PC via a TCP/IP network. The TAPI driver (TSP) that belongs to the PBX must be installed on this server PC from the Auerswald Mega Disk. Important: If you would like to integrate the LAN-TAPI into an existing network, please contact the system administrator responsible for this.

  • Page 250: Restarting The Tapi Server

    To perform a simple function check of the TAPI driver (TSP) as well as the settings configured in the PBX, use the dialling help on Windows on the server PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 251 Open entry field and click OK. 2. Click Edit > Options…. In the Phone calls list field, select one of the telephones offered for controlling. Click OK. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 252 Open entry field and click OK. 2. Click Extras > Connect with..In the Line list field, select one of the telephones offered for controlling. Click OK. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 253 Enter the telephone number exactly as you would dial it and click Dial. The controlled telephone is called. As soon as you pick up the receiver, the destina- tion number dialled (in this example: 422) is called. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 254: Lcr

    1. Enable LCR on the external port. 2. Select the subscribers on which automatic LCR should be carried out. 3. If necessary, enable LCR for Call Through calls. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 255: Switching Lcr On The External Connection On/Off

    A page opens for configuring the connection in question. 3. Open one of the following pages: • Analogue connection > Name and functions • ISDN connection > Name and functions COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 256: Configuring Subscribers For Lcr

    2. Select or clear the check box next to the corresponding subscribers. Enables automatic LCR for the subscriber. Disables automatic LCR for the subscriber. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 257: Importing The Lcr Configuration (Providers, Tariff Groups And Data)

    The provider list provides space for up to 50 call-by-call providers. The creation can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 258: Creating Default Networks Based On A Provider Area Code

    1. Open the page FUNCTIONS > Least Cost Routing > LCR networks. 2. Enter the local area code in the entry field in the last row. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 259: Creating Networks Manually

    – Save your settings before you leave the page. – Create the corresponding prefixes for the networks to complete the tariff groups. – Enter the tariff information in the LCR tables. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 260: Creating Prefixes For Networks Manually

    7. Click The digit sequence has been added to the list. 8. Repeat steps 4 to 7 to create additional entries. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 261: Creating Tariff Information For Networks

    Monday to Sunday: The dial attempt is only carried out on the selected weekday via the corresponding provider. Holiday: The dial attempt is only carried out on a holiday valid for LCR via the corresponding provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 262 If the 1st dial attempt (main provider) via the analog connection on the COMpact 3000 analog is unsuccessful, the dial attempt is automatically ended. There is no fallback to another provider. 9. Click COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 263 1 to 6000 sec.: Specifies the first meter pulse from 1 to 6000 seconds. Note: This meter pulse is fully billed by the provider even if the call is ended before this time has elapsed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 264: Reading The Lcr Configuration From The Pbx

    2. Click Read from PBX under Export LCR data. A dialog for downloading the configuration file "softlcr.txt.gz" opens. 3. Save the configuration file on a data storage medium (PC). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 265: Multi-Path Call Forwarding

    Exchange line access number + external phone number Short-code number Internal number of the individual telephone Internal number of the line group Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 266 ** and the short code number (If you do not use direct exchange line access, omit the **.) 6. Dial #. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 267 – To check whether multi-path call forwarding has been enabled or disabled, dial ##97, the telephone number of the call distribution group and the character string #*#481#. If multi-path call forwarding is disabled, you will hear the busy tone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 268: Music On Hold And Announcement

    – Configuration manager, opened with sufficient authorization 1. Open the page FUNCTIONS > Music on hold/announcement > File and volume. 2. In the File list field, select the Music on hold option. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 269 2. In the File list field, select the Music on hold option. 3. Slide the Volume slider under Settings or enter a value in the entry field next to the slider. The following entries are possible: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 270 – Authorization Controlling of the PBX via telephone assigned to the subscriber – A configured sub-admin PIN 1. Pick up the receiver. 2. Dial ##8. 3. Enter the sub-admin PIN. 4. Dial *5532#. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 271: Recording And Configuring The Announcement For Music On Hold

    3. Click Browse (this text is dependent on the operating system used) under Store in the PBX. A file selection dialog opens. 4. Select the file you want and click Open (this text is dependent on the operating system used). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 272 Saving the Announcement for Music on Hold on the PC via the Configuration Manager The music on hold announcement saved in the PBX ("announce.wav2) can be saved on the PC as a backup copy. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 273 0 to 100: The playback volume of music on hold announcement increases or decreases, depending on the value entered. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 274: Listening To And Switching The Announcement For Music On Hold On/Off

    2. Select or clear the Mix into music on hold check box under Announcement. Enables the announcement for music on hold. Disables the announcement for music on hold. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 275: Configuring A Pause Between Announcements

    • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – Enabled music on hold announcement 1. Open the page FUNCTIONS > Music on hold/announcement > Settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 276: Switching Music On Hold In The Call Phase On/Off

    Enables music on hold in the call phase. Disables music on hold in the call phase. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 277: Network Memory

    3. Enter the password you want in the Password entry field under Access data. The following entries are possible: Up to 16 digits Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 278: Accessing The Network Memory Via Ftp

    URL on the PBX, e.g., ftp://netstorage@192.168.178.4. 3. Enter the password for the network memory saved in the PBX. The "netstore" directory and its sub-directories on the USB storage medium are displayed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 279: Network Printer

    Adding can be carried out as follows: • A computer ready for operation and on the same network as the COMpact 3000 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 280 From the Manufacturer list, select the manufacturer, and in the Printer list, select the product name of the printer. If necessary, click Windows Update to update the list COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 281 3. In the Protocol list field, select the HP Jet Direct - Socket option. 4. Enter the IP address of the PBX in the Address entry field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 282 6. Select the printer driver in the Print using list field. Note: If the corresponding printer driver is not shown in the Print using list field, a compatible printer driver can be selected. 7. Click Add. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 283: Number Presentation

    GSM gateway. Therefore, the settings in the PBX for number presentation/number presentation suppression are not taken into account. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 284 In this case, the number presentation to the caller is suppressed by a telephone before a call is initiated. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 285: Online Name Search

    Switching this on/off can be done as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – A configured DNS server and, if necessary, an HTTP proxy server COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 286: Configuring An Exact Or Approximate Search

    Executes the online name search using the complete telephone number. approximate: Executes the advanced online name search using a shortened telephone number. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 287: Initiating A Service Provider Update

    – Configured IP addresses for Gateway and DNS server 1. Open the page FUNCTIONS > Online name search. 2. Click Start update under Update service provider. The update is carried out. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 288: Pickup

    ** and internal telephone number of the line group (If you do not use a direct exchange line access, omit the **.) You are connected with the caller. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 289: Picking Up During A Call

    • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – Expert view (click 1. Open the page PROPERTIES > Internal subscribers > Subscriber properties > Authorizations. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 290: Switching Call Pickup On/Off

    3. In the Call Pickup list field, select one of the following options: Enables call pickup. Disables call pickup. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 291: Carrying Out A Call Pickup

    ** and internal telephone number of the line group (If you do not use a direct exchange line access, omit the **.) You are connected with the caller. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 292: Private (Personalized) Exchange Line Access

    ** and short code number (If you do not use a direct exchange line access, omit the **.) You are making a personal call. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 293: Initiating Private Exchange Line Access Without A Pin

    1. Open the page PROPERTIES > Internal subscribers > Subscriber properties > Authorizations. 2. In the list field at the top, select the subscriber in question by his name or number. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 294 Note: When authorization is granted for initiating personal calls without a PIN, there is no protection against misuse by other internal users. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 295: Room Monitoring

    PBX. Carrying out Room Monitoring Performing this procedure can be carried out as follows: • On an internal telephone • On an external telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 296 In this case, hang up the receiver and start over. The connection is established. You can hear into the room. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 297: Switching Room Monitoring Off

    The PIN may not begin with a zero. All of the PINs in the PBX are unique. This means that it is not possible to allocate the same PIN twice. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 298 PIN. PINs which are easy to guess, such as 111111 or 123456, should also be avoided. 6. Dial *. 7. Reenter the new external PIN. 8. Dial #. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 299: Configuring The Remote Switching Number

    Remote configuration (PPP) and remote programming. Note: This telephone number may not be rerouted using call forwarding. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 300: Short-Code Authorization

    Enables the short-code dialling number authority. Enables the short-code dialling number authority. Further steps: – Save your settings before you leave the page. – Configure the desired short-code numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 301: Soft Call

    2. Enter the desired telephone numbers in the entry field under Soft call. 3. Click next to the telephone number. The telephone number of the external subscriber is dialled. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 302: Targeted Exchange Line Access

    ** and short code number (If you do not use a direct exchange line access, omit the **.) The subscriber is called. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 303: Targeted Voip Access Point

    The special numbers provided by the VoIP provider for checking one's account status or dialling usually do not include a local area code. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 304 Configuring and Operating Functions Targeted VoIP Access Point Initiating Targeted VoIP Access The subscriber is called. Note: No callback is possible (CCBS or CCNR) for outgoing calls over VoIP. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 305: Telephone Number Display (Clip)

    3. Select or clear the CLIP info check box under Telephone number display (CLIP). Enables CLIP information. Disables CLIP information. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 306: Switching Extended Clip Information On/Off

    3. Select or clear the Extended CLIP info check box under Telephone number display (CLIP). Enables extended CLIP information. Disables extended CLIP information. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 307: Switching Clip Restriction Time On/Off

    3. Select or clear the CLIP restriction time check box under Telephone number display (CLIP). Enables the CLIP restriction time. Disables the CLIP restriction time. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 308: Time And Call Allowance Account

    Important: If using a VoIP account for external calls, the call allowance account doesn’t work. Further steps: – Save your settings before you leave the page. – Configure credit for the time or call allowance account. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 309: Configuring Credit For A Time Account

    ... by: Regularly increases the remaining time by the time entered in the Credited time entry field..to: Regularly replaces the remaining time with the time entered in the Credited time entry field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 310 5. Enter the internal telephone number. The following entries are possible: ** and internal telephone number of the individual telephone (If you do not use a direct exchange line access, omit the **.) 6. Dial *. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 311: Configuring Maximum Credit For Time Accounts

    As soon as the configured credit is used up, it is no longer possible to make external calls on the corresponding telephone until the credit has been increased or reset. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 312 – An account type configured for the subscriber: A call allowance account 1. Open the page FUNCTIONS > Time and call allowance accounts > Accounts. 2. Click in the line of the corresponding subscriber. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 313 – The AOCD service attribute released by the network provider (charge transmission during the connection) – An account type configured for the subscriber: A call allowance account – Knowledge of the sub-admin or admin PIN COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 314: Configuring Maximum Credit For Call Allowance Accounts

    Important: If using a VoIP account for external calls, the call allowance account doesn’t work. – Configuration manager, opened with sufficient authorization 1. Open the page FUNCTIONS > Time and call allowance accounts > Settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 315: Configuring The Type Of Call Used For Account Debiting

    Enables account debiting for the type of call in question. Disables account debiting for the type of call in question. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 316: Switching Recording Changes For Account Debit During Transfers On/Off

    Enables the switch of the charge recording during a transfer. Disables the switch of the charge recording during a transfer. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 317: Voip/Gsm Routing

    Up to 400 exception telephone numbers can be entered. The entry can be made as follows: • Separately for configurations • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 318 VoIP connections: The dial attempt is made over one of the configured VoIP accounts. VoIP connection account name: The dial attempt is made over the VoIP account named. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 319: Switching Routing For Cf Via Exception Telephone Numbers On/Off

    – Configured exception numbers (VoIP/GSM routing) – Expert view (click 1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the connection in question. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 320: Importing Exception Telephone Numbers

    3. Select the file to be imported and click Open (this text is dependent on the operating system used). 4. Click Import. The exception telephone numbers are saved in the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 321: Exporting Exception Telephone Numbers

    1. Open the page FUNCTIONS > VoIP/GSM routing. 2. Click Export. A dialog for downloading the text file "exceptionnphoneno.txt" opens. 3. Save the text file on the PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 322: Wake-Up Functions

    Time in hh format: mm 00 to 23: Hours (hh) 00 to 59: Minutes (mm) 4. Select the desired day(s) for the wake-up call in the Day list field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 323 To delete all of the settings for the wake-up call, the entire entry must be deleted. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 324 Switching Wake-up Off via the Internal Telephone Requirements: – Authorization Controlling of the PBX via telephone assigned to the subscriber – User PIN configured for the subscriber 1. Pick up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 325: Overview Of The Wake-Up Times

    If wake-up on holidays is enabled, a wake-up call configured for a Sunday is carried out on activated holidays instead of the wake-up call of the corresponding weekday. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 326: Configuring The Maximum Number Of Wake-Up Calls

    1 to 5: A wake-up call is carried out a maximum of 1 to 5 times per wake-up time. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 327: Configuring The Call Duration Of A Wake-Up Call

    Pause between wake-up calls. 1 to 15: There is a pause of 1 to 15 minutes between the first and second wake-up calls. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 328: Switching The Recording Of Wake-Up Calls In The Call Data Base On/Off

    Up to three wake-up announcements can be configured for this. Recording and listening to can be carried out as follows: • Using a character string on the internal telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 329 2. In the File list field, select one of the following options: Wake-up announcement 1: Selects wake-up announcement 1. Wake-up announcement 2: Selects wake-up announcement 2. Wake-up announcement 3: Selects wake-up announcement 3. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 330 *5623*: Selects announcement number three. You will hear the confirmation tone. 5. To start recording the announcement, dial *. 6. Say the text you have prepared. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 331 Setting the Volume of Wake-up Announcement via the Configuration Manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open the page FUNCTIONS > Wake-up functions > File and volume. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 332 Note: Depending on the length of the announcement, it may take some time for it to load. During this time, you will hear two short tones, around every 5 seconds. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 333: Creating Switching Times For Switching The Wake-Up Announcement

    – Configuration manager, opened with sufficient authorization 1. Open the page FUNCTIONS > Configurations > Create switching times. 2. Select the desired day in the Day list field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 334 00 to 59: Minutes (mm) 4. Select the desired wake-up announcement in the Wake-up announcement list field. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 335: X.31

    4. Select or clear the X.31 check box under Special connection functions. Enables X.31. Disables X.31. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 336: Configuring And Managing The Pbx

    Ringer Rhythms (page 470) – Protection from Unauthorized Access (page 476) – Exchange Line Access (page 482) – Transfer and Callback (page 484) – PBX Data (page 489) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 337: Identification

    2. Select or clear the Receive the IP address automatically (DHCP client) check box under Ethernet configuration. Enables the DHCP client. Disables the DHCP client. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 338: Configuring The Ip Address On The Pbx

    • Using a character string on the internal telephone Configuring the PBX IP Address via the Configuration Manager Requirements: – Configuration manager, opened with sufficient authorization – Disabled DHCP client COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 339 5. Enter the IP address for the PBX. The following entries are possible: 12 digits (e.g.: for the IP address 192.168.0.240, enter 192168000240) 6. Dial #. 7. Hang up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 340: Configuring The Subnet Mask

    2. In the Subnet mask entry field under Ethernet configuration, enter the subnet mask. The following entries are possible: IP address (e.g.: 255.255.255.0) Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 341: Configuring The Gateway

    You will get a call. The subnet mask is shown on the telephone display. Configuring the Gateway Gateway can be configured as follows: • Via the configuration manager • Using a character string on the internal telephone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 342 5. Enter the IP address of the gateway. The following entries are possible: 12 digits (e.g.: for the IP address 192.168.0.2, enter 192168000002) 6. Dial #. 7. Hang up the receiver. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 343: Configuring The Country Prefix

    2. In the Country prefix entry field, enter the country prefix for the location of the instal- lation. The following entries are possible: Digits (e.g.: 0049 for Germany) Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 344: Configuring The Local Area Code

    2. In the Local area code entry field, enter the local area code for the location of the installation. The following entries are possible: Digits (e.g.: 030 for Berlin) Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 345: Internet Access

    IP address with a range of 0 to 255 (example: 192.168.0.12) Note: If you cannot enter a DNS server, the gateway is automatically used instead. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 346: Configuring The Http Proxy

    7. Enter the password for the authorization into the HTTP proxy in the Password entry field under HTTP proxy configuration. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 347: Switching Increased Protection Against Cross-Site Scripting (Xss) On/Off

    " $ % < > \ [ ] ^ { }. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 348: Internal Telephone Numbers

    • 8750 to 8799: Reserved for internal call distribution groups in the PBX Note: Due to the permanent allocation of these internal telephone numbers, the following telephone numbers can no longer be allocated: 70, 80, 87, 875- COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 349: Creating Analog Subscribers

    The basic assembly has four analog ports. It is possible to add two ports is using a COMpact 2a/b module. The creation can be carried out as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 350 4. Select one of the following options from the Device type list field depending on the device connected. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 351: Creating Isdn Subscribers

    If a COMfortel DECT 900 Base is on the internal S port, no further end devices can be run on this port due to output limitations. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 352 3. Enter a name for identification purposes in the Name entry field. The following entries are possible: Up to 16 digits Digits and characters COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 353: Creating Voip Subscribers

    Ethernet port. The telephone numbers are used to access the end devices via the PBX (internal IP telephony). A total of up to eight VoIP subscribers can be created. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 354 The default exchange line access number on the PBX is "0" in the factory settings; however, this can be changed. Note that changing the exchange line access number restricts the telephone number plan. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 355: Creating Notes For Internal Subscribers

    Creation can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open the page CONFIGURATION > Hardware. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 356: Overview Of The Subscribers

    The creation can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open the page CONFIGURATION > Internal numbers > Line groups. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 357 5. Repeat step 2 to 4 to enter additional telephone numbers. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 358: Assigning Subscribers To A Line Group

    The overview can be opened in the configuration manager by selecting Groups in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 359: Overview Of Internal Telephone Numbers

    Telephone number plan in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 360: Analog Connection

    Entering the Name for the Analog Connection Analog Connection The COMpact 3000 analog provides an external analog port on both the German and interna- tional PBX models. On the German PBX models, this analog port has already been configured with the default settings that are required for analog ports in Germany.

  • Page 361: Entering Telephone Numbers

    Digits and characters Note: The name is used for display purposes on the system telephone. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 362: Overview Of External Telephone Numbers

    – External analog port (only COMpact 3000 analog) – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 363: Configuring Flash Time

    2. In the list field at the top, select the analog connection. A page opens for configuring the analog connection. 3. Open the page Analogue connection > Expert configuration. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 364: Configuring Line Impedance

    – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) 1. Open the page CONFIGURATION > External numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 365: Configuring The Reception Amplification

    0 dB to +12 dB: The PBX increases all incoming audio signals by 0 to 12 decibels. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 366: Configuring Transmission Amplification

    This is necessary if the external dial tone generated by the central office is not transmitted until after a long waiting period which results in the PBX initiating a dialling sequence that is too early and causes incorrect dialling. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 367: Configuring The Waiting Time For The Line Connection

    Configuring the Waiting Time for the Line Connection The waiting time for the line connection indicates how many seconds the PBX should wait before dialling a telephone number. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 368: Switching Line Access Code Transmission On/Off

    This is necessary if the central office always requires a specific leading digit/digit sequence that is not a part of the actual telephone number. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 369: Switching Line Access Code Detection On/Off

    This is necessary if the central office requires a pause after the line access code entered has been dialled. Switching this on/off can be done as follows: • Via the configuration manager Requirements: – External analog port (only COMpact 3000 analog) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 370: Switching Loop Current Detection For Line Connection On/Off

    If no loop current is detected, the line is considered as not being active or not present. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 371: Configuring Delay Time After Last Digit Dialled

    # key (pound sign). The PBX recognizes this character as the end of dialling. The configuration can be made as follows: • Via the configuration manager Requirements: – External analog port (only COMpact 3000 analog) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 372: Switching Pound Sign Transmission On/Off

    – External analog port (only COMpact 3000 analog) – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 373: Switching Busy Tone Detection For Call Start On/Off

    2. In the list field at the top, select the analog connection. A page opens for configuring the analog connection. 3. Open the page Analogue connection > Expert configuration. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 374: Switching Line Polarity Reversal Detection For Start Of Call On/Off

    4. Select or clear the Polarity reversal of the line check box under Start of call (outgoing calls). Enables line polarity reversal detection. Disables line polarity reversal detection. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 375: Configuring Maximum Hold Time Before Establishing Audio Connection

    Switching Busy Tone Detection (Incoming) for End of Call On/Off If busy tone detection is enabled, one of the busy tones transmitted from the central office is detected by the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 376 The purpose of this is to prevent, for example, speech from being interpreted as a busy signal. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 377: Switching Busy Tone Detection (Outgoing) For End Of Call On/Off

    The purpose of this is to prevent, for example, speech from being interpreted as a busy signal. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 378: Switching Continuous Tone Detection At End Of Call On/Off

    PBX network provider is interpreted as the end of the call. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 379: Switching Dtmf Code Detection At End Of Call On/Off

    – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) 1. Open the page CONFIGURATION > External numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 380: Switching Line Polarity Reversal Detection For End Of Call On/Off

    4. Select or clear the Polarity reversal of the line check box under End of the call. Enables line polarity reversal detection. Disables line polarity reversal detection. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 381: Configuring The Type Of Clip Information

    Configuring the CLIP Sub-version The CLIP sub-version indicates when the analog network provider sends the CLIP information. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 382: Configuring Clip Amplification

    – CLIP service attribute enabled with the network provider (telephone number display) – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 383: Configuring Control Commands

    1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the analog connection. A page opens for configuring the analog connection. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 384: Configuring Tones

    – Configuration manager, opened with sufficient authorization – Expert view (click – Configured prefixes (country prefix and local area code) 1. Open the page CONFIGURATION > External numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 385: Configuring The Ringer Frequency

    1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the analog connection. A page opens for configuring the analog connection. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 386 3. Open the page Analogue connection > Expert configuration. 4. In the Frequency list field under Ring signal, select the desired option. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 387: Isdn Connection

    2. In the list field at the top, select the ISDN connection in question. A page opens for configuring the ISDN connection. 3. Open the page ISDN connection > Kind of connection. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 388: Switching S Bus Monitoring On/Off

    1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the ISDN connection in question. A page opens for configuring the ISDN connection. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 389: Entering The Name For The Isdn Connection

    4. In the Name of the connection entry field, enter the desired name. The following entries are possible: Up to 16 digits Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 390: Entering Telephone Numbers For The Isdn Point-To-Multipoint Connection

    4. In the From entry field under Multiple subscriber number (MSN), enter the digit sequence you received from your computer network provider. The following entries are possible: Up to 20 digits Digits COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 391: Entering Telephone Numbers For The Isdn Point-To-Point Connection

    (only COMpact 3000 ISDN or COMpact ISDN module available as an option) in the connection type point-to-point connection – Configuration manager, opened with sufficient authorization COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 392 Note: The name is used for display purposes on the system telephone. 7. Click 8. Repeat step 3 to 5 to enter additional telephone numbers. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 393: Overview Of External Telephone Numbers

    External phone numbers in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 394: Voip

    Note: Configuration is also offered in the configuration wizard during quick setup. The available VoIP channels (Available VoIP channels) are displayed under Distri- bution of the VoIP channels. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 395: Sequence Of An External Call Via Voip

    • Only for the COMpact 3000 ISDN or COMpact 3000 analog: If no preferred exchange line has been configured or the preferred exchange line is a land line connection, the telephone number is checked based on the LCR networks (if LCR is configured and activated) and then dialled on a land line connection.

  • Page 396: Configuring External Internet Telephony

    Reduce the Interval for COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 397: Configuring Internal Ip Telephony

    5. Check whether the VoIP subscriber was successfully registered on the PBX (overview for Status internal VoIP subscribers). 6. If necessary, enable DiffServ in order to increase VoIP call quality. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 398: Configuring External Private Branch Exchanges

    3. If necessary, assign user PINs for the external private branch exchanges (recom- mended). These PINs are required for authenticating the VoIP telephones when they are registered on the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 399: Configuring The Stun Server For Operation As An External Private Branch Exchange

    9. If necessary, enable DiffServ in order to increase VoIP call quality. Configuring the STUN Server for Operation as an External Private Branch Exchange The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 400: Internal Voip Subscriber Status Overview

    No registration has been carried out. Green Registration of the VoIP subscriber was successful. An error occurred during registration and registration failed. An error message is also displayed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 401: Switching Diffserv On/Off

    2. Select or clear the DiffServ check box under Quality of Service (QoS). Enables DiffServ. Disables DiffServ. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 402: Voip Provider

    2. Click Default providers. The default providers are restored. Further steps: – If necessary, change the standard settings according to the data provided by your VoIP provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 403: Importing Voip Providers

    10 entries, the import is not carried out and an error message is displayed. Further steps: – If necessary, change the standard settings according to the data provided by your VoIP provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 404: Creating A Voip Provider

    Note: The data required for the settings on the Provider configuration page are provided directly by the VoIP-provider or can be found in corresponding lists in the Internet. – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 405: Switching Sub-System Operation On/Off

    @ character: <subscriber>@domain. Configuration can be carried out as follows: • Separately for VoIP providers • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 406: Configuring The Registrar

    It opens the page Provider configuration > Provider. 3. In the Registrar entry field under Server, enter the registrar. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 407: Configuring Registration Time

    NAT traversal enabled, the transferring IP address will be exchanged by the public IP address. For the reply, this function will be performed in reverse direction. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 408 STUN: NAT traversal is performed by the PBX. For this purpose, a STUN server must be entered additionally (see step 5 to 7). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 409: Configuring The Outbound Proxy

    VoIP provider. It opens the page Provider configuration > Provider. 3. Under Outbound proxy, select one of the following options: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 410: Configuring The Interval For Nat Keep Alive

    1. Open the page CONFIGURATION > Voice over IP (VoIP) > VoIP provider. 2. Click in the line of the corresponding VoIP provider. The Provider configuration opens. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 411: Configuring The Sip Transport Protocol

    UDP: Selects UDP as the SIP transport protocol. TCP: Selects TCP as the SIP transport protocol. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 412: Configuring The Sip Port

    The SIP session timer regularly checks whether the connection still exists. Configuration can be carried out as follows: • Separately for VoIP providers • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 413: Switching En-Bloc Dialling On/Off

    The time measurement restarts after each digit entered. After the configured time has passed, the PBX detects the digit just dialled as the last digit and allows no further entry.. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 414: Configuring The Jitter Buffer Value

    Configuring the Jitter Buffer Value The size of the jitter buffer indicates how many RTP packets can be cached in order to buffer disruptions or to compensate for them. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 415: Switching Echo Cancellation On/Off

    If echo cancellation is enabled, local echos and Hall effects are compensated. Switching this on/off can be done as follows: • Separately for VoIP providers • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 416: Switching T.38 For Fax Over Ip On/Off

    – Configured internal fax subscribers 1. Open the page CONFIGURATION > Voice over IP (VoIP) > VoIP provider. 2. Click in the line of the corresponding VoIP provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 417: Configuring Codecs

    If disturbances occur often, it is a good idea to only select codecs with lower bandwidth in the priority list (Sequence for Codec negotiation). Not every codec is supported by every provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 418 6. If necessary, change the Sequence for Codec negotiation. Moves the highlighted codec one position upwards. Moves the highlighted codec one position downward. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 419: Configuring The Number Presentation (Outgoing)

    Note: When number presentation suppression by the provider is enabled, the flag "Privacy: User" set in the SIP header. Configuration can be carried out as follows: • Separately for VoIP providers • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 420 Your own external telephone number that is to be trans- mitted to the receiver is transmitted to the VoIP provider in the "user name" area. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 421 The VoIP provider transmits no telephone number to the receiver. The VoIP provider transmits the telephone number obtained from the PBX to the receiver. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 422: Configuring The Conversion Of Incoming Voip Telephone Numbers

    3. Open the page CONFIGURATION > Voice over IP (VoIP) > VoIP provider. 4. Click in the line of the corresponding VoIP provider. The Provider configuration opens. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 423: Exporting Voip Providers

    Deleting VoIP Providers Deleting can be carried out as follows: • Separately for VoIP providers • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 424: Voip Account

    1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the VoIP connection in question. A page opens for configuring the VoIP connection. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 425: Switching Voip Account Usage On/Off

    – External VoIP channel (COMpact 3000 VoIP or VoIP channels purchased and activated in the Upgrade Center) – Configuration manager, opened with sufficient authorization 1. Open the page CONFIGURATION > External numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 426: Configuring The Exchange Line Access Number (Account Number)

    2. In the list field at the top, select the VoIP connection in question. A page opens for configuring the VoIP connection. 3. Open the page VoIP connection > Name and settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 427: Configuring A User Name And Password

    Voice over IP service (e.g., a dial-in password). Find out what information is needed for the dial-in and enter it accordingly. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 428 5. Enter the user name in the User name entry field. 6. Enter the password in the Password entry field. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 429: Configuring The Authorization Id

    – Save your settings before you leave the page. Configuring the Connection Type for the VoIP Account The connection type provided by the VoIP provider must be configured for the VoIP account. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 430 PTMP connection: VoIP account with multiple subscriber numbers (MSNs) PTP connection: VoIP account with a PBX base number and extension numbers (DDIs) Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 431: Entering Telephone Numbers For The Voip Point-To-Multipoint Connection

    External numbers > Location). If the account of the VoIP provider requires different country prefixes, these prefixes together with the city code must precede every VoIP phone number entered. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 432: Entering Telephone Numbers For The Voip Point-To-Point Connection

    – Configured prefixes (country prefix and local area code) 1. Open the page CONFIGURATION > External numbers. 2. In the list field at the top, select the VoIP connection in question. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 433 When using the provider T-Online, the VoIP phone numbers obtained from the provider must also be entered under Name. 8. Click 9. Repeat Steps 3 to 6 to enter additional telephone numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 434: External Telephone Number Overview

    1. Open the page CONFIGURATION > External telephone numbers. 2. In the list field at the top, select the account in question by its name. 3. Click 4. Click Next. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 435: Voip Account Status Overview

    If this does not produce any results, check the status of the individual areas: STUN request Green The response of the STUN server is without error and indicates that the firewall permits traffic via the SIP transport protocol. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 436 This leads to multiple registrations that the VoIP provider may block after a while. Outbound proxy Green The VoIP provider has responded to the INVITE request in some way. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 437 • Although the outbound proxy is on the network ("ping" is successful), it cannot currently carry out its task (e.g., maintenance tasks). • The account is blocked. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 438: Dect System Telephones

    3. Open the page DECT base station. The Log-in mode information field under Base station shows the status of the log- in mode of the base station. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 439: Assigning Internal Telephone Numbers To Mobile Handsets

    (after a short waiting period) to view the list of ID numbers for these mobile handsets in the list field and to then select a number by clicking it. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 440: Logging Mobile Handsets Off Via The Configuration Manager

    The mobile handset is not logged off of the base station. 6. Click Note: If the mobile handset is logged off, the superfluous internal numbers are deleted (CONFIGURATION > Internal numbers > ISDN subscribers). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 441: Configuring The Function Key For Pbx Functions Via The Configuration Manager

    7. In the Programming function entry field, enter a programming function on the PBX or replace the placeholder for the specified programming function. The following entries are possible: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 442: Copying A Function Key Assignment Into Other Mobile Handsets

    Copying a Function Key Assignment into Other Mobile Handsets The assignment of the function key on a COMfortel DECT 900 Handset can be copied into another mobile handset. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 443 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 444: Transferring Telephone Numbers From The Pbx Telephone Book Into The Telephone Book On A Dect System Telephone

    The telephone numbers selected for a DECT system telephone in the telephone book can be copied into other mobile handsets. Copying can be carried out as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 445 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 446: Gsm Gateway

    • Analog GSM gateway: Analogue connection > Name and functions • Digital GSM gateway: ISDN connection > Name and functions 4. Select the GSM option button under Special connection functions. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 447 Further steps: – Save your settings before you leave the page. – In the configuration of the GSM gateway enter the connection type and the telephone number. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 448: Call Distribution

    There is a difference between immediate and delayed signaling. Incoming calls are signaled after 15 second on a subscriber for which delayed signaling has been configured. On a COMpact 3000 analog, a fax machine with the fax switch function can be assigned a special role in call distribution.
  • Page 449 Note: Incoming calls are signaled after 15 seconds on a subscriber for which delayed signaling has been configured. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 450 Note: If devices that automatically accept calls are connected (e.g., answering machine, fax, analog door module), you need to remove them before carrying out the configuration. Exception: Devices connected to the fourth telephone jack. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 451 – Knowledge of the sub-admin or admin PIN 1. Pick up the receiver. 2. Dial ##8. 3. Enter the sub-admin or admin PIN. 4. Dial *900#. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 452: Configuring The Fax Switch

    Disables the fax switch. (No other action is required.) active fax switch: Enables the active fax switch. passive fax switch: Enables the passive fax switch. active/passive fax switch: Enables the active/passive fax switch. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 453: Overview Of The Call Distribution

    The overview can be opened in the configuration manager by selecting Call distribution in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 454: Emergency Call

    – even if the VoIP access points are available. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 455: Creating Emergency Numbers

    The creation can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open the page CONFIGURATION > Emergency call > Emergency numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 456 4. Click 5. Repeat step 2 to 4 to enter additional telephone numbers. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 457: Pbx Time

    – Configuration manager, opened with sufficient authorization 1. Open the page CONFIGURATION > PBX time. 2. In the Time entry field, enter the correct time. The following entries are possible: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 458 International Atomic Time (TAI) and Universal Time (UT). It is used instead to Greenwich Mean Time (GMT). Location name, e.g., Berlin 3. Click Accept date and time from PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 459 5. Enter the date. The following entries are possible: 6-digit date in DDMMYY format 01 to 31: Day (DD) 01 to 12: Month (MM) 00 to 99: Year (YY) 6. Dial #. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 460: Switching The Automatic Updating Of The Pbx Time On/Off Via The Network

    If updating the PBX time after each ISDN call is enabled, the time transmitted by the network provider during an outgoing external call is used for setting the PBX time. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 461: Switching Automatic Pbx Time Updates Via Isdn For Missing Time On/Off

    PBX time. Switching this on/off can be done as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 462 When entering a telephone number, it should be a connection on which an automatic machine can accept a call. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 463: Calendar

    (e.g., company vacations). You can also edit existing entries. The following settings can be configured for each holiday individually: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 464 Disables the holiday in question for use in Least Cost Routing. 7. Click to add a new entry. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 465: Importing Holidays

    The export can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization 1. Open the page USER DATA > Calendar > Holidays. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 466: Overview Of Holidays

    The overview can be opened in the configuration manager by selecting Holidays in the list field next to and then clicking . To close the overview, click Close. The overview can be printed by clicking Print. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 467: Tones

    Call Through - dialling a telephone number is possible During a remote programming call, when the connection for remote programming is available – programming is possible COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 468: Presenting The Tones

    1 x long: 1 Long tone (1 second), 4 second pause, ... 3 x short: 3 Double tones, approx. 1 second pause, ... Special tone: Pulsating tone COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 469: Switching The Busy Tone For The End Of Call On/Off

    Enables the busy tone at the end of a call. Disables the busy tone at the end of a call. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 470: Ringer Rhythms

    Some end devices (e.g., wireless, analog telephones) generate their own call tone/ringer rhythm. For more information, refer to the description of your end device. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 471: Configuring A Ringer Rhythm For Internal Calls

    ISDN devices generate their own call tone/ringer rhythm. For more infor- mation, refer to the description of your ISDN end device. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 472: Configuring A Ringer Rhythm For External Calls Via The Point-To-Multipoint Connection

    The ringer rhythm indicates which tone sequence is used to signal external calls made to the telephone number assigned to the point-to-multipoint connection, to the internal PBX subscribers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 473 4th special rhythm: 2 short tones, approx. 4 second pause, ... 5th special rhythm: 2 long tones, approx. 3 second pause, ... 6th special rhythm: 1 short and 1 long tone, approx. 4 second pause, ... COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 474: Configuring A Ringer Rhythm For External Calls Via The Point-To-Point Connection

    Note: The configuration is also provided during the quick configuration using the configuration wizard. 4. Select one of the following options in the Ringer rhythm list field. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 475: Configuring The Ringer Frequency

    2. In the Rhythm frequency list field, select one of the following options: 25 Hz 50 Hz Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 476: Protection From Unauthorized Access

    • Viewing the telephone book and use of the soft call function • Viewing and editing of separate voice mailbox and fax box messages • Viewing of all call restrictors and call deblockers (including telephone numbers entered) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 477: Configuring The Admin Pin And Admin User Name

    PIN. PINs which are easy to guess, such as 111111 or 123456, should also be avoided. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 478: Configuring User Pins

    – Save your settings before you leave the page. Configuring Sub-admin PINs The sub-admin PIN corresponds to the user PIN for the corresponding sub-administrator. A maximum of four sub-admin PIN can be configured. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 479 3. Select the Sub-admin check box for the subscriber in question. The subscriber in question receives sub-administrator permissions. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 480: Changing The Pin

    Note: If, at this point, you hear a busy tone instead of a confirmation tone, the new PIN may already be in use in the PBX and no change takes place. Re- attempt with another digit sequence. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 481: Switching Authorization For Controlling The Pbx On/Off

    Enables the authorization for controlling the PBX via telephone. Disables the authorization for controlling the PBX via telephone. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 482: Exchange Line Access

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Direct exchange access check box. Enables direct exchange access for the subscriber. Disables direct exchange access for the subscriber. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 483: Configuring The Exchange Line Access Number

    The exchange line access number 8 is restricted. It is required for internal PBX use. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 484: Transfer And Callback

    3. In the Hook flash timing list field, select one of the following options: 100 ms to 1 s: The PBX detects a signal sent from the subscriber in question from 100 to 1000 milliseconds as a flash signal. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 485: Switching The Authorization For External Call Transfer Externally On/Off

    Enables the authorization for transferring external calls in externally. Disables the authorization for transferring external calls in externally. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 486: Configuring The Maximum Duration Of Transferred Calls (External To External)

    (only COMpact 3000 ISDN or COMpact ISDN module available as an option) in the connection type point-to-point connection – Service feature CCBS (callback on busy) is enabled by the network provider. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 487: Switching The Ccnr Option For External Callers On/Off

    Switching this on/off can be done as follows: • Separately for external S ports • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 488 However, the caller's response is not forwarded to the PBX and the function is not executed. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 489: Pbx Data

    – Save your settings before you leave the page. Entering PBX Name and Description You can enter the PBX name and PBX description for your own information. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 490 3. Enter the required information in the PBX description entry field under PBX. The following entries are possible: Up to 120 digits Digits and characters Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 491: Service And Maintenance

    Factory Settings (page 535) – Powering Down (page 537) – Ejecting a Storage Medium (page 538) – Expanding the PBX (page 539) – Service Data (page 544) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 492: Status Displays

    No Ethernet connection to a computer/network exists. Lit in green An Ethernet connection to a computer/network exists. Flashes green An Ethernet connection exists and packets are being trans- mitted. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 493 The "Default" button was pressed for more than 10 seconds; releasing the button restores the factory settings. Lit in red The "Default" button was pressed for more than 15 seconds; the PBX restarts without changes. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 494: Status Displays Via The Configuration Manager

    Note: The overview can be viewed in the configuration manager by opening the page SERVICE > Info > PBX data or by clicking the Auerswald logo. If the PIN for logging onto the configuration manager is unknown, the login dialog can be canceled by clicking Cancel and a simplified overview can be viewed by clicking the Auerswald logo.
  • Page 495 . To close the overview, click Close. The overview can be printed by clicking Print. The overview can also be configured as an element on the portal page (External call channel assignment). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 496: Restart

    If, for instance, an error occurs during a firmware update, the PBX is restarted after inserting an SD card on which the current firmware is saved. Finally, the PBX runs with the firmware saved on the SD card. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 497: Causes Of An Automatic Restart

    The "Power" LED remains lit in green until all of the calls or at the latest until the end of the waiting time. The "Power" LED lights up/flashes in red and orange for up to two minutes. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 498 If the "Power" LED lights up in green again, the restart is complete and the PBX is ready for operation. Note: If the "Power" LED remains continuously lit in red, an error has occurred. Please contact your dealer or the manufacturer directly. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 499: Performing A Restart Due To Errors Via The Sd Card

    Please contact your dealer or the manufacturer directly. Further steps: – Carry out a firmware update back to a functioning firmware version, remove the SD card and restart the PBX. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 500: Firmware Update

    – A firmware file (*.rom) saved on a data storage medium (PC) Note: You can download the firmware file from the support pages at the Auerswald web site (Internet address: www.auerswald.de). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 501: Initiating An Instant Firmware Update Via The Update Server

    – In order to use new features after a firmware update, you normally need a new version of the operating manual. This is available per download from the support pages at the Auerswald website (Internet address: www.auerswald.de). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 502: Configuring The Update Server Address

    • For some installation and maintenance work, it is necessary to open the PBX while it is in operation. Close the casing after completing this work. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 503 Instead of the configuration manager, a page opens that you can use to carry out a firmware update or restore the previous state. Further steps: – Carry out a firmware update back to a functioning firmware version. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 504: Starting The Pbx With Alternate Firmware

    SD card slot on the PBX, the alternate firmware will be started every time the PBX is restarted. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 505: Backing Up And Recovering Configuration Data

    • Port of the webserver The PBX data include the following data: • PBX name • Admin user name • Admin PIN • Dealer data • Country COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 506: Saving Configuration Data From The Pc/Data Storage Medium In The Pbx

    Note: A configuration file that was created with an older firmware version, may possibly not contain all of the configuration data (for example, data for new functions that were added by a firmware update). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 507 – Authorization Controlling of the PBX via telephone assigned to the subscriber – The configuration file (auconfig.cfg) saved on a USB memory stick or SD card saved COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 508: Saving Configuration Data For Automatically Loading Onto A Data Storage Medium

    Saving Configuration Data for Automatically Loading from the Data Storage Medium in the PBX The saving procedure can be carried out as follows: • Via the PBX COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 509: Saving Configuration Data On The Pc

    1. Open the page SERVICE > Data backup > Save and read out configuration data. Note: The saving procedure is also provided during the quick configuration using the configuration wizard. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 510: Inserting A Restoration Point For Configuration Data

    A confirm action dialog opens. 3. Click Next. The restoration point is inserted. It is available in the Configuration file list field under Restore old configuration data. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 511: Restoring Configuration Data From A Restoration Point

    The network settings are not restored. 4. Click Restore. A confirm action dialog opens. 5. Click Next. The configuration data is restored at the restoration point. The PBX restarts. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 512: Resetting The Configuration

    1. Open the page SERVICE > Data backup > Reset configuration. 2. Click Reset under Reset configuration. A confirm action dialog opens. 3. Click Next. The configuration is reset. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 513: Remote Configuration And Alternative Connection Options

    Auerswald USB device). The PBX must be configured for this purpose accordingly. A dial-up connection must also have been previously configured on the PC. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 514: Configuring The Pbx Remotely Via The Internet (Externally)

    – A router configured for this purpose Note: Refer to the operating manual of your router. The access is possible via http: and via https: (encrypted access). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 515: Configuring The Pbx Via An Internal S Port (Ppp Internal)

    Note: The external PIN may also be used for the dial-up connection. The user PIN can also be used to log in. – An existing internal ISDN connection between the PC and the PBX over an Auerswald USB device (e.g., COMfortel 2500) or an ISDN PC controller including the complete installation of the drivers required for the device on the PC COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 516 7. Enter your user name and PIN. Note: The PIN entered here determines the authorization level for the confi- guration. The external PIN cannot be used here. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 517: Configuring The Pbx Remotely Via An External S Port (Ppp External)

    PBX must be activated via an internal telephone using a digit sequence for remote configuration. – Configured local and remote IP addresses – Knowledge of the sub-admin PIN or admin PIN COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 518 Note: The external PIN may also be used for the dial-up connection. The user PIN can also be used to log in. – An existing external ISDN connection between the PC and the PBX over an Auerswald USB device (e.g., COMfortel 2500) or an ISDN PC controller including the complete installation of the drivers required for the device on the PC Note: For an Auerswald USB device, this refers to the USB, the CAPI-2.0 and...

  • Page 519: Configuring Isdn System Telephones Via The Pbx (Internal)

    Internet access instructions (CAPI/TAPI) that came with the device. – For the Ethernet connection between the PC and the PBX: Configured configuration port for system telephones COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 520 11. Open the menu File > Save. 12. Click File. A file location dialog opens. 13. Select the directory in which you would like to save the file. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 521: Configuring Isdn System Telephones Remotely Via The External S Port On The Pbx (Externally)

    PBX must be activated via an internal telephone using a digit sequence for remote configuration. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 522 – Installed COMfortel Set configuration software as of version 2.5 – Knowledge of the user, sub-admin or admin PIN – An existing external ISDN connection between the PC and the PBX over an Auerswald USB device (e.g., COMfortel 2500) or an ISDN PC controller including the complete installation of the drivers required for the device on the PC Note: For an Auerswald USB device, this refers to the USB, the CAPI-2.0 and...

  • Page 523: Configuring Local And Remote Ip Addresses

    To avoid this, you must change the remote IP address and therefore the local IP address at the same time. This should result in both IP addresses being again located on the same network. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 524: Configuring The External Pin

    • Using a character string on the internal telephone Configuring an External PIN via the Configuration Manager Requirements: – Configuration manager, opened with sufficient authorization – Expert view (click COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 525 2. Dial *99*. 3. Enter the existing external PIN. 4. Dial *. 5. Enter the new external PIN. The following entries are possible: Exactly 6 digits Digits COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 526: Configuring The Remote Switching Number

    After this, the PBX is accessible over each associated MSN/DDI. The configuration can be made as follows: • Via the configuration manager COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 527: Configuring The Remote Switching Number For System Telephones

    Remote configuration of system telephones. Note: This telephone number may not be rerouted using call forwarding. Further steps: – Save your settings before you leave the page. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 528: Configuring The Configuration Port For System Telephones

    The configuration can be made as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – Expert view (click 1. Open the page SERVICE > Remote configuration. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 529: Configuring Dealer Access Numbers

    The configuration can be made as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – Expert view (click COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 530: Configuring A Dial-Up Connection On The Pc

    Configured remote switching number – Knowledge of the external PIN, the sub-admin PIN or admin PIN 1. Click Start. 2. Click All Programs. 3. Click Accessories. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 531 14. Disable the check box for the three options offered and click Next. 15. Select the check box Add a shortcut to this connection to my desktop, and click Finish. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 532 7. Under Connection name, enter any connection name, for example, "PBX + [customer name]" and click Connect. 8. Click Skip. 9. Click Set up the connection anyway. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 533 Password, enter the associated sub-admin PIN. 9. Under Connection name, enter any connection name, for example, "PBX + [customer name]" and click Connect. 10. Click Close. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 534: Release The Pbx For Remote Configuration

    • Using a character string on the internal telephone 1. Pick up the receiver. 2. Dial ##8. 3. Enter the user PIN or the sub-admin PIN. 4. Dial *91#. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 535: Factory Settings

    The factory settings are restored and the PBX restarts. If the "Power" LED lights up in green again, the restart is complete and the PBX is ready for operation. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 536 If you release the "Default" button too late (the "Power" LED is no longer flashing), restart the PBX without making any changes. Further steps: – Create a new configuration. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 537: Powering Down

    – As soon as the "Power" LED is lit in red, you can pull the power plug of the PBX and accessory equipment – if required – out of the socket. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 538: Ejecting A Storage Medium

    Note: The data on the inserted storage medium is listed on the page SERVICE > Memory > Storage medium, including information about the total disk space and the remaining capacity. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 539: Expanding The Pbx

    Purchasing and Activating Additional Software Expansions New: • VoIP channels (2 – configurable as internal or external) for the COMpact 3000 analog/ISDN • X.31 on the internal S Port (X.25 on the D-channel) for the COMpact 3000 ISDN • Fax transfer (via the Auerswald Fax printer driver) Expansion: •...
  • Page 540 7. Place the desired item in the shopping basket by clicking the Order column. 8. Once you have selected all of the items you would like, click Shopping basket / check out. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 541 Software Expansions via the Internet Requirements: – Configuration manager, opened with sufficient authorization – A user account in the Upgrade Center – PC with an existing Internet connection COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 542 • Payment type Cash on delivery: The order confirmation (with release codes) is sent to you via UPS. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 543 17. Click Release. The new release status is displayed under SERVICE > Release > Released software expansions. 18. Repeat steps 16 and 17 to enter additional release codes. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 544: Service Data

    4. In the IP address entry field, enter the IP address of the PBX. Note: Any possibly existing port must be omitted when the IP address is entered. 5. Click OK. The report log is displayed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 545: Log-In Tracking

    Logging out can be carried out as follows: • Via the configuration manager Requirements: – Configuration manager, opened with sufficient authorization – At least one logged-in user COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 546: Creating A Pbx Image

    The recorded network data stream may contain the following components: • Data streams of other computers in the network COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 547 A dialog box for downloading the "ethernettrace.pcap" file is opened. 5. Save the file. Further steps: – The technical departments (Service, Development) use the file to diagnose the malfunction. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 548: Short Operation Instructions

    Short Operation Instructions Short Operation Instructions This section includes a list of functions and settings you can configure using an internal or, in some cases, an external telephone. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 549: Telephoning

    = ** + internal base telephone number for the parking zone (If you external): 37 # do not use a direct exchange line access, omit the **.) = number 0-9 of the parking position COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 550 **.) Pickup and Call Pickup Accept call for another telephone Query and Third Call (pickup): ## 06 Initiate a third call with an internal telephone: COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 551 ## 07 = Flash key or Query key = ** + internal telephone number (If you do not use a direct exchange line access, omit the **.) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 552: Settings

    ## 8 900 # Set the call allowance account to 0-99998 = sub-admin or admin PIN currency units (e.g., cent): ## 8 = MSN without local prefix COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 553 ## 8 ## 8 941 # (indicated in Query IP address: the display) = sub-admin or admin PIN = IP address of the PBX (12 digits) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 554 Room Monitoring hold and listen to it: ## 8 5731 # Enable room monitoring: ## 8 61 # (do not hang up) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 555: Subnet Mask

    = time, 4-digit (hhmm) = 1-digit code for the weekday 1-7: Monday (1) - Sunday (7) 8: Saturday and Sunday 9: Monday to Friday 0: every day COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 556: Glossary

    The glossary contains an alphabetical list of the functions and terminology used accompanied by short explanations. There is also an index of abbreviations. Topics – Terminology and Functions (page 557) – Abbreviations (page 583) COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 557: Terminology And Functions

    2 seconds, it has priority. It must be noted that on some telephones, the numbers dialled are not sent immediately when the keys are pressed (often there is approx. a half second delay). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 558 If the call deblocker is enabled, the do-not-disturb function does not apply to callers who use one of the assigned telephone numbers. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 559 If an attempt is made to dial a restricted telephone number, only a busy tone is heard. If the restricted numbers are not activated (meaning "not restricted"), restriction via the configured exchange line authorization is still possible. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 560 In order to keep the data rate for VoIP on the network as low as possible, noises under a specific volume level are suppressed and not transmitted. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 561 Cross-Site Scripting (XSS) In the case of Cross-Site Scripting (XSS), a security hole in web applications can be used to access the data of another user. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 562 If the telephone has been configured as a direct exchange access point on the PBX, you will hear an external dial tone directly after picking up the receiver. You can directly dial the telephone number without the leading 0. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 563 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 564 If a caller would like make an external call and all of the lines are in use, a line can be reserved. As soon as a B-channel or an exchange line is available again, the caller's telephone rings and a number can be dialled. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 565 SD card on the PBX. The maximum length of a fax is 50 pages. The fax reception speed is a max. of 9.6 kbps (V.29). COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 566 The fax function of the PBX supports fax transfer in combination with a corresponding PC appli- cation. The required Auerswald Fax printer driver has to be installed on the PC used and the fax transfer function has to be purchased and activated in the Upgrade Center.
  • Page 567 In the field of telecommunications, a connection or subscriber that is connected to a PBX and is reachable over a PBX without using the public telecommunication network is called an internal subscriber. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 568 A high jitter buffer reduces short interruptions during the call. In return the delay of the RTP packages increases. The LAN (Local Area Network) connects computers over company or home networks. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 569 Glossary Terminology and Functions LAN-TAPI The LAN-TAPI from Auerswald provides the TAPI 2.1 interface over the Ethernet port on the PBX. A Microsoft server then distributes the functionality throughout the network (third party network connection) onto the separate Microsoft computers so that telephony software, e.g., Estos ProCall or other TAPI applications can use the TAPI functions.
  • Page 570 When transferring a call or in the case of a query call, a communication partner waiting in the background hears music on hold from the PBX, perhaps with an announcement played over the music. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 571 (incoming). If no telephone number should be transmitted, number presentation can also be suppressed. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 572 VoIP telephones, receive power over an Ethernet cable. This benefit of this is that there are fewer power cables to deal with. PoE is described in the IEEE 802.3af Standard. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 573 Using private exchange line access, calls initiated are given a special identification while the call data is being recorded. This allows the charges to be billed to the employee. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 574 The router uses the IP address to detect the network it must send the data to. In addition to connecting to networks, routers can also execute certain control COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 575 This allows special telephone numbers to be made available for dialling. When short-code dialling number authority is used, all short-code numbers can be dialled, independent of the exchange line authorization. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 576 When you speak with one communication partner, the other call is kept on "hold". COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 577 Targeted Exchange Line Access Using targeted exchange line access, you can define which of your own external phone number is transmitted for an external call. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 578 These resistors are installed in the last ISDN wall socket(s) by an electrician. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 579 It ensures that computers, televisions, multimedia equipment and household appli- ances can be automatically detected by each other without the user having to spend a lot of time configuring settings. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 580 As the connection to a public switched network is established over a gateway, the COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 581 300 to 3400 Hz is used; this also uses 64 kbps. The best possible sound quality depends on the end device used. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 582 The data are mainly exchanged with the remote station over the D-channel (X.25), and the B-channels remain available for telephone calls and faxes. In most cases, this service must be enabled by the network provider beforehand. COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 583: Abbreviations

    Calling Name Identification Restriction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction Computer Telephony Integration Call Waiting Direct Dialling In DECT Digital Enhanced Cordless Telecommunications COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 584 Network Termination Basis Access Network Time Protocol Private Branch Exchange Personal Identification Number Power over Ethernet POTS Plain Old Telephone Service PTMP Point-to-Multipoint Point-to-Point Radio Fixed Part Number COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 585 Universal Serial Bus Coordinated Universal Time VLAN Virtual Local Area Network VoIP Voice over Internet Protocol Virtual Private Network Wide Area Network Extensible Markup Language Cross-Site Scripting COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

  • Page 586: Index

    .......360 MSN/DDI call forwarding ..... 202 flash time ........363 PBX control ........481 name ..........360 pickup ..........289 telephone numbers .......361 telephone numbers (overview) ..362 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 587 ....308, 579 switching on/off ......190 account debit ......... 315 account type ........308 change during transfer ....316 credit, configuring ......311 maximum credit ......314 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 588 (incoming) ...191, 558 switching on/off ......198 creating ...........192 call frequency (ringer frequency) overview .........193 analog connection ......385 switching on/off ......191 analog subscribers ....... 475 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 589 ..... 106 maximum call duration ....219 sequence ........218 callback on busy ......... 560 short operation instructions ..549 option for external callers .... 486 users, creating .......221 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 590 ......119, 561 switching on/off end completely ......305 ......121 type initiating ..........381 .......... 119 short operation instructions ..550 CLIR (number presentation suppression) ........283 always ..........283 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 591 ........387 for the VoIP account, configuring connections ........... 40 contents call data set ........128 continuous tone detection ....378 control commands ......383 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 592 ........438 mobile handsets, assigning DiffServ ..........562 telephone numbers .......439 switching on/off ......401 mobile handsets, logoff ....440 direct exchange access ..... 482 system telephones ......438 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 593 (VoIP/ ...........181 SMTP server GSM routing) ........182 ........317 emergency call exchange line access ........454 ......482 call priority switch ....454, 564 telephone numbers .......455 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 594 ......127 VoIP provider .........423 extension numbers ISDN connection ......391 VoIP account ........432 external ..........565 external access ........482 external analog port ......47 network provider, connecting ..49 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 595 ........375 firmware version (PBX data) until audio connection .....494 ....375 flash time analog connection ......363 short operation instructions ..553 forced logout configuration manager ....89 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 596 ........245 telephone numbers ...... 393 procedure ........245 short operation instructions ..550 InterCom permission ......246 jitter buffer ..........568 internal ..........567 for the provider, configuring ..414 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 597 ......569 legibility configuration manager ....84 line access code detect and wait ......369 MAC address ........570 transmit automatically ....368 PBX data ........494 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 598 ........277 network printer ........279 network printer, adding ...... 279 under Mac OS X ......281 under SUSE Linux ......281 under Windows XP ...... 280 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 599 ....... 325 overwriting automatically call data memory ......137 partial telephone number privacy ..139 password VoIP account ......... 427 pause between wake-up calls ....327 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 600 .........292 performing ........537 without PIN entry ......293 Power over Ethernet (PoE) ....572 personal calls ........292 power plug ..........71 powering down ........537 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 601 ......484 voice mailbox ........ 164 initiating ..........109 number calls is busy/no response ........108 options ..........110 to third subscriber ......112 query call, terminating ......108 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 602 ........69 analog connection ......385 ejecting .......... 538 analog subscribers ......475 SD memory expansion board inserting ........... 70 secretary function ....... 189, 558 configuration ......... 189 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 603 ... 78 software subnet mask ........577 extensions, purchasing ....539 configure ........340 special dial tone short operation instructions ..555 call data memory ......137 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 604 ....53 ............578 to internal S port ......57 technical data ........30 to internal U port ......63 to the Ethernet Port ......67 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 605 ....476 call through ........221 transferring without announcement ..579 logout ..........545 transmission amplification ....366 TSP (TAPI driver) ........249 version, firmware (PBX data) .... 494 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 606 ......424 channel use ........394 configuring externally ....396 configuring internally ....397 DiffServ ...........401 external call sequence ....395 Internet service provider ..402, 580 overview, telephone numbers ..434 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...
  • Page 607 ......335 line connection ......367 wake-up announcement switching on/off ......347 configuration ........328 deleting XSS (Cross-Site Scripting) ...........333 ....561 listen to ...........332 recording ........330 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11...

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