Auerswald COMmander Basic Manuals

Manuals and User Guides for Auerswald COMmander Basic. We have 2 Auerswald COMmander Basic manuals available for free PDF download: Operator's Manual

Auerswald COMmander Basic Operator's Manual (76 pages)

ISDN PBX System

Brand: Auerswald | Category: PBX | Size: 2.68 MB

Table of Contents
3
Introduction

7
Telephoning

10
Settings

23
Special Functions for Business Applications

48
Installation and Use of the Bundled Software

58
Service Functions, Troubleshooting

62
- Initialize Settings
  
  62
- Call the Service Technician and Ask for a Modification of the Configuration
  
  62
  - Remote Programming
    62
- Perform an Automatic PBX Firmware Update
  
  62
- Request Firmware Version
  
  63
- How to Connect the Telephones
  
  63
  - Connecting Analog Devices
    63
  - Connecting ISDN Devices
    63
- Cleaning of the Casing
  
  64
- Frequent Problem Sources
  
  64
Digit Code Index

67
- Telephoning
  
  67
- Settings
  
  68
Index

72

Auerswald COMmander Basic Operator's Manual (84 pages)

ISDN and VoIP PBX Systems

Brand: Auerswald | Category: PBX | Size: 1.48 MB

Abbreviations Used in this Manual
2
Symbols and Signal Words Used in this Manual
2
Pictograms Used in this Manual
2
Table of Contents
3
Introduction - Important Information
7
Safety Information
7
Usage and Functionality
8
Functions and Features
8
T-Net-Functions of Analog Telephones Supported by the PBX
9
Network Operator Features Supported by the PBX
9
Differences Using Various Telephones
10
Analog Telephones (Pulse Dial and DTMF)
10
Analog T-Net-Telephones
10
ISDN Telephones
10
System Telephones
10
Standard Voip Telephones
10
Representation of Tones and Ringer Rhythms
11
Make Calls with Normal Telephones and Change Settings
12
React to an Incoming Call
12
Your Telephone Rings - Take over the Call
12
Other Internal Telephones Ring - Take Call for an Individual Telephone (Pickup)
12
An Answering Machine Already Accepted a Call (Take-Over)
12
React to an Incoming Call While Knocking
13
Take the Knocking Caller and Terminate the Current Conversation
13
Take the Knocking Caller and Put the Current Conversation (Query) on Hold
13
Refuse Waiting Caller
13
Call Somebody
14
Call an Internal Telephone
14
Knock on a Busy Internal Telephone
14
Call an External Number
14
Request an Exchange Line (Transfer of an Exchange Line Access)
15
Start External Calls Without Presentation of Your Calling Number
15
Start a Private Call (Personalized Exchange Line Access) with any Telephone
15
Start a Private Call (Personalized Exchange Line Access) Without PIN Entry
15
Start External Call with Project Assignment
16
External Call with Specific Telephone Number (Exchange Line Selection)
16
Select a Specific Voip Account for the Next External Call
16
Start a Query or Reserve an Exchange Line
18
Start Recall on Busy for Internal Telephone Call
18
Starting Recall on Busy Via Public Exchange for External Connection (CCBS)
18
Delete Callback on Busy in Advance
19
Reserve Exchange Line for the Next Call on Busy Exchange Lines
19
Start a Recall on no Reply for Internal Telephone Calls
19
Start a Recall on no Reply for External Calls (CCNR)
19
Make a Query Call
19
Start Second Call (Query Call)
20
The Subscriber Called for the Query Does Not Reply - Finish the Call
20
The Subscriber Called in a Query Is Busy - Finish the Call
21
Talking Alternately with both Call Partners (Alternation)
21
Finish One of both Calls
21
Transfer an Existing Call
22
Transfer from Query
22
Transfer External Call Without Announcement to an Internal Telephone (Blind Transfer)
23
Put the Call into the Internal Parking Zone (Call Parking)
23
Internal Subscriber Is Busy - Put the External Call Partner into the Waiting Loop
23
Connect a 3Rd Call During a Query
24
Start 3Rd Call
24
Finish 3Rd Call and Return to the Query
25
Connect the 3Rd Call Partner with the 2Nd One
25
Only Continue to Talk to the 3Rd Call Partner
25
Make a Conference
26
Start a Conference
26
Transfer both Call Partners
26
Talk Alternately with both Call Partners (Alternation)
27
Announcements Via Loudspeaker and System Telephones
27
Start an Intercom Announcement to Internal System Telephones (Individual Telephone or Group)
27
Start Intercomhandsfree to an Internal System Telephone
28
Make a Loudspeaker Announcement
28
Talking to a Visitor at the Door (Door Terminal Call)
28
Your Telephone Rings
28
The Door Bell Rings (Your Telephone Does Not Ring) - Call the Door
29
You Are in a Conversation and the Door Bell Rings - Start Internal Query to Call Door Terminal
29
Open the Door During a Door Call
29
Start a Second Call During a Door Conversation (Query Call)
29
Transfer a Door Call
30
Switching Relays (Remote Switching)
30
Remote Switching Via Internal Telephone
30
Remote Switching Via External Telephone
31
Use the Alarm Function
31
Your Telephone Rings with the Alarm Rhythm - Confirm Alarm
31
Activate Alarm Via Internal Telephone
32
Activate Alarm Via External Telephone
32
Make External Call through the PBX (Call Through)
33
Start a Call through Connection
33
Forward Calls to Stay Reachable (Call Forwarding for Subscribers)
33
Forward Telephone "Unconditional" to an Internal/External Telephone Because You Are Absent
34
Forward Telephone "On Busy" to an Internal/External Telephone Because You Are Currently Telephoning
35
Forward Telephone "On no Reply" to an Internal/External Telephone in Case of a Short Absence
35
Take Your Calls with You to Stay Reachable (Follow-Me)
36
Configure Follow-Me on the Internal Target Telephone
36
Configure Follow-Me from any Available Internal Telephone
36
Configure Follow-Me from Outside
37
Forward Calls to a Group to Stay Reachable (Call Forwarding for Groups)
37
Forward Group "Unconditional" to an Internal/External Telephone Because All Group Members Are Absent
38
Forward Group "On Busy" to an Internal/External Telephone Because All Telephones "Logged In" Are Currently Telephoning
39
Forward Group "On no Reply" to an Internal/External Telephone Because All Group Members Are Absent for a Moment
39
Forward External Calls to Stay Reachable (Call Forwarding for External Numbers)
40
Forward Exchange Line Number "Unconditional" to an External Telephone Because You Are Absent
40
Forward Exchange Line Number "On Busy" to an External Telephone if the Internal Telephones Are Busy at the Moment
41
Forward an Exchange Line Telephone Number "On no Reply" in Case of a Short Absence
41
Activate Time Control for Call Forwarding for External Numbers
42
Signalling Calls on an Additional Number (Multi-Path Call Forwarding)
42
Configure Multi-Path Call Forwarding for the Subscriber
42
Configure Multi-Path Call Forwarding for the Group
43
Enable a Connection Without Dialling (Baby Call/Hotline)
43
Configure Baby Call/Hotline
44
No Disturbance by Your Telephone (Call Protection)
44
Activate Do-Not-Disturb
45
Make a Priority Call in Case of Call Protected Telephone
45
Activate Call Deblocker (Incoming) - VIP Numbers
45
Activate Call Restrictor (Incoming) - Robinson Numbers
45
Listen into a Room (Room Monitoring)
46
Enable the Room Monitoring on an Internal Telephone
46
Listen into the Room from an Internal Telephone
46
Listen into the Room from an External Telephone
46
Use the Wake-Up Function
46
Configure Wake-Up Time and Activate the Function for One Single Wake-Up
47
Configure Wake-Up Time and Activate the Function for Repetitive Wake-Up
47
Delete All of Your Own Wake-Up Times
47
Delete Wake-Up Times of All Telephones
47
Call Groups (Teams)
48
Log In/Out Incoming
48
Log In/Out Outgoing
49
Log In/Out Incoming and Outgoing
49
Log out All Members of a Group Incoming and Outgoing
49
Use Different Configurations (Day, Night Etc.)
50
Activate Configuration from Internal Telephone
50
Switch Configuration from External Telephone
50
Charges and Call Data
50
Create Call Allowance Account
51
Start-Command for Call Data Output
51
Stop-Command for Call Data Output
51
Delete Individual Call Charge Data Sets
51
Change the Music on Hold/Announcement
52
Record Internal Music on Hold with the PBX
52
Delete Internal Music on Hold
52
Record the Music on Hold Announcement Via Telephone
52
Delete Music on Hold Announcement
53
Activate/Deactivate the Music on Hold and Announcement and Listen to It
53
Record Announcement for Automatic Reception
53
Delete Announcement for Automatic Reception
54
Listen to Announcement for Automatic Reception
54
Record the Announcement for Text before Answering with a Telephone
54
Delete the Announcement for Text before Answering
54
Listen to the Announcement for Text before Answering
55
Record the Wake-Up Announcement
55
Delete Wake-Up Announcement
55
Listen to Wake-Up Announcement
55
Record the Alarm Announcement Via Telephone
56
Delete Alarm Announcement
56
Listen to the Alarm Announcement
56
Hotel Functions for Reception and Room Telephones
56
Configure the Wake-Up Time with the Room Telephone
57
Delete the Wake-Up Time with the Room Telephone
57
Enter the Room Status with the Room Telephone
57
Voice Mailboxes
58
Activate/Deactivate the Readiness of a Voice Mailbox or Activate Time Control
58
Record the Announcement for a Voice Mailbox with a Telephone
58
Listen to Announcement for a Voice Mailbox
58
Delete Announcement for a Voice Mailbox
59
Query Voice Mailbox from an Internal Telephone or Execute Remote Access from an External Telephone
59
View and Change Your Settings Via Web Interface
60
Access to the PBX
60
Minimal System Requirements for the PC
60
Access to the Web Server and Registration
60
Operation Advice
61
Look at the Telephone Numbers of the PBX
62
Look at the Call Forwarding Status
62
View and Modify the Properties of Your Own Subscriber Port
63
View and Modify the Properties of Your Own Group
64
Look at the Telephone Book of the PBX
65
Copy Telephone Numbers of the PBX Telephone Book into the Telephone Book of a DECT System Telephone
65
View Call Restrictor and Call Deblockers
65
Enter Wake-Up Times for Your Own Subscriber Port
66
Look at the Call Allowance Account Status
67
Look at Call Data
67
Service Functions, Troubleshooting
69
Change the PIN
69
Set Date and Time
69
Cleaning of the Casing
69
Least Cost Routing (LCR)
69
Start LCR Easy-Update
70
Call the Service Technician and Ask for Configuration Changes
70
Release PBX for Remote Configuration (PPP)
70
Analog Devices
70
Learn Flash Timing
71
ISDN Devices
71
Frequent Problem Sources
71
You Are Hearing an Unexpected Tone
71
Telephoning Impossible
72
The Telephone Cannot be Called
72
Query or Transfer Not Possible
72
Pick-Up Is Not Possible
73
PBX Is Not Programmable
73
Digit Sequence Index
74
Telephoning
74
Settings
75
Index
81

Auerswald Categories

Telephone PBX IP Phone Server

Cordless Telephone

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Auerswald COMmander Basic Manuals

Auerswald COMmander Basic Operator's Manual (76 pages)

Table of Contents

Introduction

Usage and Functionality

Instructions for Using the Manual

Differences Using Various Telephones

Telephoning

You Like to React to an Inbound Call

You Like to Make an Internal Call

You Like to Make an External Call (Call Via Exchange Line)

You Like to Separate the Charges of External Calls to Different Accounts

The Called Person Does Not Take the Call

You Are Dialling a Number and Are Hearing the Busy Tone

You Are in a Conversation

You Are in a Call and Like to Transfer It

You Have Two Calls (Query Call)

You Have a Conference Call

Talking to a Visitor at the Door (Door Terminal Call)

You Like to Take an Emergency Call

Settings

You Like to Use Different PBX Configurations (Day, Night Etc.)

You Like to Stay Reachable During Your Calls

You Do Not Like to Present Your Telephone Number to the Called Party

Somebody Should be Reachable for Internal/External Callers to Your Telephone Number (Subscriber Call Forwarding)

External Callers Should Always Reach Somebody When Calling Your External Number (MSN/DDI Call Forwarding)

You Do Not Like to be Called

You Like to Save Call Charges with Least Cost Routing (LCR)

You Like to Control Call Charges

You Like to Retrieve and Analyse Call Charge Data

You Like to Use the Serial Interface for Special Functions

You Like to Simplify the Dialling of External Numbers

You Like to Use the Wake-Up Function of the PBX

You Like to Configure Internal Dial Tones and Listen to the Result

You Like to Configure Ringer Rhythms and Listen to the Result

Make a Call Without any Dialling Operation (Automatic Dialling / Hot Line)

You Want to Listen into a Room (Room Monitoring)

Door Terminal Calls Should Always Reach You

Use the Remote Switching Relay (Via Telephone)

You Like to Use the Security Functions

You Like to Change the Music on Hold/Announcement

You Like to Set Date and Time

You Like to Park Calls with a Parking Code

Special Functions for Business Applications

Reception and Secretary Function and Text before Answering

Use Call Data to Separate Call Charges

Announcements Via Loudspeaker and System Telephones

Save Money and Get Information Away from Home

Call Groups (Teams)

Hotel Functions for Reception and Room Telephones

Installation and Use of the Bundled Software

Connection Options between PC and PBX

Installation of the Software

Functionality of Comtools

Call Data Management with Comlist

Least Cost Routing Software Soft-LCR

Service Functions, Troubleshooting

Initialize Settings

Call the Service Technician and Ask for a Modification of the Configuration

Perform an Automatic PBX Firmware Update

Request Firmware Version

How to Connect the Telephones

Cleaning of the Casing

Frequent Problem Sources

Digit Code Index

Telephoning

Settings

Index

Auerswald COMmander Basic Operator's Manual (84 pages)

Table of Contents

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