Related Manuals for Auerswald COMpact 4410 USB
Summary of Contents for Auerswald COMpact 4410 USB
- Page 1 Installation and Configuration Manual for the Administrator ISDN PBX Systems COMpact 4410 USB COMpact 2206 USB...
- Page 2 Passing on or duplicating the contents of this manual or parts of it is only allowed with our express written permis- sion. Offenders will be subject to claims for damages. All Rights Reserved. ˆ Auerswald GmbH & Co. KG, 38162 Cremlingen, 2004...
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Page 3: Table Of Contents
Table of Contents Table of Contents Introduction ....................................7 Functional Description and Overview ........................7 Extent of Supply................................7 Functions and Features of the basic Unit ........................7 T-Net-Functions of analog Telephones supported by the PBX ..................8 ISDN Features supported by the PBX ..........................8 Extension Options (Slots) ............................... - Page 4 Table of Contenta Connect Devices to the Door/Switching Module ..................27 Description and Installation of the COMpact TS Module..................27 Connect a Door Terminal ............................28 Connect a Door Terminal System..........................28 Connect Door Bell Button ............................. 28 Connect Door Opener..............................28 Connect an Alarm System ............................
- Page 5 Table of Contents Simplify dialling an external Telephone Number..................... 41 Direct Exchange Line..............................41 Short-Code Dial Memory .............................. 41 Use Memory Aids................................ 42 Special Dial Tone................................42 Wake-up Function................................. 42 Change Dial Tones and Ringer Rhythms ......................... 42 Music on Hold and Music on Hold-Announcement ....................42 Configure the System Telephones..........................
- Page 6 Table of Contenta Call Groups (Teams)..............................49 Hotel Functions for Reception and Room Telephones ................... 50 Mandatory Configuration Settings for the Hotel Reception Telephone................. 50 Mandatory Configuration Settings for the Hotel Room Telephones ................51 Mandatory Configuration Settings for the Print-out Function..................51 Service Functions, Problem Solving ........................
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Page 7: Introduction
Connecting possibilities for 6 analog subscribers (COMpact 2206 The PBX can be configured to your special personal requirements with USB) or 10 analog subscribers (COMpact 4410 USB) and 1 system the configuration software COMset. Three further PC programs allow to display SD-420 (Auerswald accessory). -
Page 8: T-Net-Functions Of Analog Telephones Supported By The Pbx
COMpact TS-Module (slot B). the PBX If you use a T-Net compatible analog telephone, these functions will be The mainboard of the COMpact 4410 USB has 3 module slots for the able to be executed via the existing function keys. following modules: Permit, accept, refuse Call Waiting. -
Page 9: Instructions For Using The Manual
Humidity 10 - 75%, non condensing Operating Voltage 230 V 10%, 50 Hz Nominal current COMpact 2206 USB: max. 140 mA COMpact 4410 USB: max. 160 mA External Connections Usage port external Isolation class Connector Type Western modular jack RJ-45 Power consumption COMpact 2206 USB: max. -
Page 10: Compact 2S Module
Connector Type 4-pole detachable screw clamp connectors, additionally Other Data western modular jacks Installation Slot insert in the case of the COMpact 4410 USB Connection Type, internal basic rate connection as Point-to-Multipoint connec- Power Supply from COMpact 4410 USB tion, EURO-ISDN (DSS-1) -
Page 11: First Installation Steps
First Installation Steps First Installation Steps This chapter may help you to install and power-up your PBX for the first It is presumed that you use the PBX in the default factory setting mode time and to define the necessary basic configuration that allows internal without extension modules and that you only like to connect a couple of as well as external telephoning. -
Page 12: Mount The Case Onto The Wall
If the distances are longer than 10 m you have to lay an inter- „S02 int.“ or use an ISDN distribution jack such as e.g. the ISDN Multi- nal S bus for the ISDN telephones. These and additional plug (Auerswald accessory) to connect multiple ISDN devices (see facts are described on page Pic. -
Page 13: Connect A Pc For The Configuration
First Installation Steps Connect a PC for the Configuration To be able to configure the PBX, you have to establish a connection between your PC and the PBX and install the software on your PC. Depending on the connection option of your PC, please observe the fol- lowing advises: Your PC is connected directly via USB port with the PBX (Pic. -
Page 14: First Power-On
42 are configured in the default settings. The 1st MSN entered into indi- seconds: The PBX is initializing. As soon as the Data/Status-LED is off, vidual Auerswald system telephones, ISDN telephones as well as ISDN the PBX is ready for operation. But if the Data/Status-LED remains red,... -
Page 15: Creating A Basic Configuration
First Installation Steps Creating a Basic Configuration After the first power-on the configuration of the PBX via CAPI (ISDN-PC-controller or COMfort 2000) is possible one time only. For later configurations you have to configure an ISDN PC-controller as internal subscriber of the corresponding S port. - Page 16 The 1st MSN entered into individual Auerswald system tele- phones, ISDN telephones as well as ISDN PC-controllers must match with here created internal number (please consult...
- Page 17 For backup purposes you can save this configuration to disk by clicking on „Save“ and then „File“. If you connect more than one Auerswald device to the selected interface (e.g. PBX and system telephone to the USB port), select the direct connection to the PBX here. If this is not available, you are able to store this configuration via system telephone COMfort 1200 or 2000 into the PBX (Routing;...
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Page 18: Final Steps
Configuration of ISDN Devices You must inform each Auerswald system telephone and each ISDN device (Euro-ISDN telephones, ISDN FAX machines, ISDN PC control- lers etc.), about the internal telephone number it has to react on. For this purpose you enter the telephone number (for example 27;... -
Page 19: Connect Nt And Isdn Devices To The S
Connect NT and ISDN Devices to the S 0 Ports The PBX has 1 internal S port and 1 S port. The connection to the The COMpact 4410 USB may be extended by two additional S ports external S port is possible via a Western modular jack. The connection with one COMpact 2S Module. -
Page 20: Connect The Pbx To The Nt
2nd variant with COMpact 2S Module (Pic. 16 on page 21): If you extended your COMpact 4410 USB with a COMpact 2S Module and As there are some differences depending on the kind of con- you configured the switchable S... -
Page 21: Connection Of Isdn Devices To The Internal S Port
NT (Point-to-Multipoint connection). next to the PBX and you like to do this without installing ISDN wall jacks. The specialized dealers will offer you the ISDN Multiplug for this kind of wiring (Auerswald accessory). - Page 22 Connection of ISDN Devices to the internal S Port Pic. 17: Wire position black Pic. 18: Layout of the Western white yellow 2b 1b 1a 2a modular jack a2 b2 a2 b2 The connection of the internal S bus happens at the internal S port on Pic.
- Page 23 Connect NT and ISDN Devices to the S Ports Starting at the PBX you can lay the S bus in one or in two directions ISDN wall jack (see Pic. 22). The maximum length of the S bus and the (divided bus).
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Page 24: Switch Termination Resistors
Switch Termination Resistors Switch Termination Resistors The termination resistors for the internal and external S ports are to be switched on or off with help of the DIL switch on the circuit board (see Pic. 23). The external S port „S 1“... -
Page 25: Connection Of Analog Devices
The PBX COMpact 2206 USB has analog subscriber ports for 6 analog devices. You can connect up to 10 analog devices to the COMpact 4410 USB. Thanks to this you can connect analog telephones, fax machines etc. with pulse or DTMF dialling. Devices with DTMF dialling have to have a FLASH-key (alternatively named signal key R). -
Page 26: Install Wall Jacks For Analog Devices
Install Wall Jacks for analog Devices Install Wall Jacks for analog Devices The connection of more than three analog devices to the PBX will be In order to avoid interferences, lay the wires carefully and use twisted made with additional wall jacks pair cables. -
Page 27: Connect Devices To The Door/Switching Module
The COMpact TS module does not belong to the supply of extent. The COMpact 2206 USB has 1 module slot (B) for this module. The COMpact 4410 USB has 2 corresponding module slots (B and C). Thanks to the module you can connect or control one door terminal, each consists of a door handsfree system, a door opener and two door keys. -
Page 28: Connect A Door Terminal
TNF1 and TGND. If you like to connect other manufacturer‘s door terminal systems instead of the TFS-Dialog or TFS-Dialog pro by Auerswald, the speech transmission of these systems must work in two-wire technic according to FTZ-123-D12-0 (a signal line and a ground connection). -
Page 29: Connect An Alarm System
Connect Devices to the Door/Switching Module Connect an Alarm System If you do not need all the door key inputs for the door ringing, you are able to use the door key inputs as alarm inputs. In order to obtain one alarm input, the door key input has to be reconfigured with the configu- ration program COMset. -
Page 30: Connecting To A Computer/Printer
Windows will be started automatically to support you when you install the necessary driver. Consult the description of the Auerswald USB driver installation in your CAPI/TAPI manual. The LEDs of the PBX will show you information about the USB connec-... -
Page 31: Connection Via Serial Port (V.24)
At the authorized dealer you can get a fabricated cable with 9- or 25-pole D Sub connec- tor (Auerswald accessory). If you like to assemble such a cable for yourself, try to use a two-wire, shielded cable (e.g. -
Page 32: Connection Via Isdn Pc-Controller
Connection via ISDN PC-Controller Connection via ISDN PC-Controller If you like to configure the PBX via the internal S port, you need a CAPI 2.0 compatible ISDN PC-controller. Get the latest information from the manufacturer of the ISDN PC-controller about the support of CAPI 2.0. -
Page 33: Connect Additional Accessories
Connect additional Accessories Connect the System Display SD-420 The PBX allows the connection of a system display SD-420 (Auerswald accessory). The system display can be connected to the PBX with the built-in TAE-jack or with a remote TAE wall jack similar to other analog telephones. -
Page 34: Connect A Loudspeaker System For Announcements
With this input, you can also record a music that will be stored as the new internal Music on Hold in the PBX (only COMpact 4410 USB). If you use external Music on Hold, pay attention to the copy- right issues for certain music. -
Page 35: Configuration Options
Configuration Options Configuration Options Description of the bundled Software Part of the product is a CD-ROM with four PC programs for use with the Switch functions on or off: A square displays a switch field. An empty PBX. square means „off“ or „no“; a little hook means „on“ or „yes“. The switch over happens by simply clicking on it with the left mouse The configuration program COMset will be needed in any case to adjust key. -
Page 36: The Default Factory Settings
The Default Factory Settings PC connected to PBX: Double-click on the PBX icon to display the connected system telephone (COMfort 1200 connected system telephones. COMfort 2000) and PBX: Double-click on the PBX icon to display the other connected system telephones. Please select the telephone to configure and accept it with „OK“. - Page 37 Configuration Options Busy after end of call: activated Busy-on-Busy: deactivated Direct exchange line telephone: deactivated Firmware Update, with time automation: deactivated; from 4-8 a.m., simultaneous update of the system telephones FLASH timing for analog telephones: 300 ms Follow-me (Call forwarding): deactivated Call charge registration with changing subscriber: remain with the subscriber who established the call...
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Page 38: Call Distribution
2: internal telephone numbers 41, 42, 43. depending on the modules in use. 3: internal telephone numbers 21, 22 (COMpact 4410 USB only). 4: internal telephone numbers 25, 26 (COMpact 4410 USB only). USB port (ISDN PC-controller): internal telephone numbers 54, 55, 56, 57... -
Page 39: Busy-On-Busy
Configuration Options Busy-on-Busy program that the call forwarding will not use other exchange lines. Please note that the possibility of a not successful CF will be higher For an incoming call via an external telephone number the external call because of a busy B channel. distribution may include several telephones, e.g. -
Page 40: Call Allowance
Register and analyse Call Charge Data Call Allowance Least Cost Routing If you like to have a fixed limit for call charges, you can configure a The PBX enables you to call easy and without prior thinking via the defined amount of charge units for each subscriber. You can configure cheapest available network provider. -
Page 41: Control The Call Charges With A Telephone
SD-420 In COMset the telephone number to be presented in case of an out- (Auerswald accessory). bound business call (for the subscribers additionally for private calls) If CLIP-compatible analog telephones are connected to the PBX, the can be configured for each subscriber and each group. -
Page 42: Use Memory Aids
(COMpact 4410 USB only). Configure the System Telephones You can connect the system telephones COMfort 1000, 1200 and 2000 or COMfort DECT 800 (Auerswald accessory) to the internal S port of your PBX. The configuration of these telephones can be made with the PC program COMfort Set. -
Page 43: Use Different Pbx Configurations (Day, Night Etc.)
COMset for the use of the configura- tion: Configure the System Display SD-420 For the system display SD-420 (Auerswald accessory) connected to the By dialling a number preconfigured with COMset you will reach the main PBX three different operation modes can be selected in COMset: menu of the system display. -
Page 44: Requirements For External Remote Switching And Programming
During this update the PBX will make independently a telephone formed without preserving ongoing calls. connection to one of the servers at Auerswald and the current software Select also, if the PBX should also additionally update the connected will be transferred while the call data and configurations will remain pre- system telephones (COMfort 1000, 1200 and 2000) with the most served. -
Page 45: Passwords
Configuration Options Passwords Blocking Numbers By using secret passwords you can prevent unauthorized persons from The Blocking numbers cannot only be used to prevent the dialling of programming your PBX. The passwords pre-configured in the default certain numbers on telephones, but they also offer a reliable protection setting of COMset (Public, Secret, Remote) have to be changed. -
Page 46: Configure The Compact Ts Module
(page 43 in the user manual). COMpact 4410 USB: The announcement has to be recorded by tele- Music Functions phone (page 46 in the user manual) or transferred with COMtools Music on Hold into the PBX. -
Page 47: Special Functions For Business Applications
Hotel Reception Telephone is not possible. The usage of the Waiting Field reception is described in detail in the Waiting Field: (only available for COMpact 4410 USB and COMpact manual of the system telephone. 4406 DSL in combination with a system telephone COMfort 2000 plus... -
Page 48: Use Call Data To Separate Call Charges
The voice connection is established right after dialling the COMpact 4410 USB: If a COMpact TS Module is used in telephone number. slot C the announcement/Music on Hold in/out function is not available. -
Page 49: Call Groups (Teams)
Special Functions for Business Applications you can comfortably write, read and modify the messages. It is even Mandatory Settings for the SMS Function more comfortable with the program COMfort SMS bundled in the scope The following settings are needed for the use of the SMS functions in of delivery. -
Page 50: Hotel Functions For Reception And Room Telephones
Hotel Functions for Reception and Room Telephones Hotel Functions for Reception and Room Telephones (only COMpact 4410 USB) The hotel function enables the comfortable Print-out Function: (available only in combination with a serial printer, room and call data management if the PBX is used in a hotel. The scope the A4 printer EPSON LX300+ is recommended). -
Page 51: Mandatory Configuration Settings For The Hotel Room Telephones
Numbers are available on the CDROM or in the Internet at http:// You can enter under Currency Name your local currency e.g. Euro. www.auerswald.de. These files are imported into COMtools Tele- If the printer should print the tax, this function has to be activated and phone book by pressing on the button „CSV-Import“... -
Page 52: Service Functions, Problem Solving
Service Functions, Problem Solving Service Functions, Problem Solving The case may only be opened by authorized personnel Installation work with open case or services involving the 1. Authorized personnel: These are persons that are trained for this purpose (e.g. certified electricians). They must have the necessary knowledge about the keys inside the case are only allowed to be executed by work in an area with potentially hazardous voltage. -
Page 53: Message: Notification About Existing Messages
Service Functions, Problem Solving Message: Notification about existing Messages Data/Power: Information after Reset The LED „Message“ shows whether messages (e. g. in your Voice Mail When switching on/resetting the data/status LED glows as a proof that Center 461) are received. the PBX is initializing. -
Page 54: Key Functions With Led Display
Key Functions with LED Display Key Functions with LED Display Thanks to the two keys inside the case you are able to access different Reset MSN/DDI Call Forwarding Settings functions: This function deletes all the MSN/DDI call forwarding settings. Reset MSN/DDI Call Forwarding Settings; page 54 If the function has been finished, the LED display will return to Automatic PBX Software Update;... -
Page 55: Automatic Pbx Software Update
PBX will make independently a telephone connection to one of the servers at Auerswald and the current software will be trans- If the function is activated, the LED display will return to the ferred while the call data and configurations will remain preserved. -
Page 56: Return To The Default Factory Settings
Key Functions with LED Display Return to the Default Factory Settings Perform a Reset of the PBX If the other problem solving tips cannot help you, it is possible to initial- In contrast to removing the 230 volt power plug, the supply voltage will ize the PBX with a push on a button. -
Page 57: Interrogate The Firmware Version
ISDN PBX. remote programming, no outgoing MSN will be selectable. or: PC connected to the USB interface of a COMpact 4410 USB or COMpact 2206 USB. To simulate the functionality of an ISDN PC- controller on the internal S port, the Auerswald USB driver as well as the Auerswald CAPI 2.0 driver has to be installed on the PC (see... -
Page 58: Remote Programming With Manual Authorization By The Customer
Remote Programming Remote Programming with manual Authorization by Remote Programming without manual Authorization the Customer If you like to do remote programming without manual authorization by the customer, you have to pre-configure the customer’s PBX. Open the configuration program COMset and select the interface ISDN PC-controller (CAPI 2.0) in the menu under „options...interface“. -
Page 59: Frequent Problem Sources
Service Functions, Problem Solving Process of the Remote Programming: Enter the administrator password of the customer’s PBX and click on „OK“. Open the configuration program of the PBX and select the interface (For remote access with COMtools and COMlist the entry of the user ISDN PC-controller (CAPI 2.0) in the menu under „options...interface“. -
Page 60: Telephoning Impossible
Frequent Problem Sources You are hearing a pulsating Tone (Special Dial Tone) for 2 b 7 Q 96 1 # f seconds after Picking up the Receiver An automatic dialling has been configured for the telephone. You can switch this function off, if unwanted. public continuous dial selected... -
Page 61: The Telephone Cannot Be Called
Service Functions, Problem Solving No external Call possible is still no telephoning possible, disconnect the NT from the external power supply (Pull the plug) and the exchange line for 5 seconds. If you only have this problem with some internal telephones, please If the problem is solved, the NT had a malfunction. -
Page 62: You Cannot Identify Door Bell Ringing
Frequent Problem Sources You cannot identify Door Bell ringing Error Messages for USB Door Bell rings with the Rhythm „1 x long“ Data/Status LED flashes orange Check whether the internal Call Forwarding from the Door Terminal The connected PC switched into the suspend mode. Move the for the corresponding telephone is switched on. -
Page 63: Index
Index INDEX Configuration Switching ......43 Configure Numbers ........ 15 Abbreviations Cabling for call data ..........40 alarm device ........... 29 Connect NT ..........20 in the manual ..........9 door key ..........28 Connection door opener ..........28 Accounting alarm unit .......... - Page 64 Emergency Call Priority Function ..45 Installation Manual Configuration Switching alarm device ........... 29 authorization ........... 44 Exchange Line Status (LED Display) ..52 analog telephones ........26 Module COMpact 2S Module ......19 Exchange Line to Exchange Line COMpact 2S .........
- Page 65 Index Reception ..........50 -Bus, external ........20 Universal Switching Relay, configure ... 46 Reception (Waiting Field) ....... 47 -Bus, internal ........21 Update PBX software (key function) ....55 Registration Safety Advice ..........9 PBX Software (time-controlled) ....44 call data ..........
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