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COMpact 5010 VoIP
Auerswald COMpact 5010 VoIP Manuals
Manuals and User Guides for Auerswald COMpact 5010 VoIP. We have
5
Auerswald COMpact 5010 VoIP manuals available for free PDF download: Configuration Manual, Operator's Manual, Installation And Commissioning Instructions
Auerswald COMpact 5010 VoIP Operator's Manual (84 pages)
ISDN and VoIP PBX Systems
Brand:
Auerswald
| Category:
PBX
| Size: 1.48 MB
Table of Contents
Abbreviations Used in this Manual
2
Symbols and Signal Words Used in this Manual
2
Pictograms Used in this Manual
2
Table of Contents
3
Introduction - Important Information
7
Safety Information
7
Usage and Functionality
8
Functions and Features
8
T-Net-Functions of Analog Telephones Supported by the PBX
9
Network Operator Features Supported by the PBX
9
Differences Using Various Telephones
10
Analog Telephones (Pulse Dial and DTMF)
10
Analog T-Net-Telephones
10
ISDN Telephones
10
System Telephones
10
Standard Voip Telephones
10
Representation of Tones and Ringer Rhythms
11
Make Calls with Normal Telephones and Change Settings
12
React to an Incoming Call
12
Your Telephone Rings - Take over the Call
12
Other Internal Telephones Ring - Take Call for an Individual Telephone (Pickup)
12
An Answering Machine Already Accepted a Call (Take-Over)
12
React to an Incoming Call While Knocking
13
Take the Knocking Caller and Terminate the Current Conversation
13
Take the Knocking Caller and Put the Current Conversation (Query) on Hold
13
Refuse Waiting Caller
13
Call Somebody
14
Call an Internal Telephone
14
Knock on a Busy Internal Telephone
14
Call an External Number
14
Request an Exchange Line (Transfer of an Exchange Line Access)
15
Start External Calls Without Presentation of Your Calling Number
15
Start a Private Call (Personalized Exchange Line Access) with any Telephone
15
Start a Private Call (Personalized Exchange Line Access) Without PIN Entry
15
Start External Call with Project Assignment
16
External Call with Specific Telephone Number (Exchange Line Selection)
16
Select a Specific Voip Account for the Next External Call
16
Start a Query or Reserve an Exchange Line
18
Start Recall on Busy for Internal Telephone Call
18
Starting Recall on Busy Via Public Exchange for External Connection (CCBS)
18
Delete Callback on Busy in Advance
19
Reserve Exchange Line for the Next Call on Busy Exchange Lines
19
Start a Recall on no Reply for Internal Telephone Calls
19
Start a Recall on no Reply for External Calls (CCNR)
19
Make a Query Call
19
Start Second Call (Query Call)
20
The Subscriber Called for the Query Does Not Reply - Finish the Call
20
The Subscriber Called in a Query Is Busy - Finish the Call
21
Talking Alternately with both Call Partners (Alternation)
21
Finish One of both Calls
21
Transfer an Existing Call
22
Transfer from Query
22
Transfer External Call Without Announcement to an Internal Telephone (Blind Transfer)
23
Put the Call into the Internal Parking Zone (Call Parking)
23
Internal Subscriber Is Busy - Put the External Call Partner into the Waiting Loop
23
Connect a 3Rd Call During a Query
24
Start 3Rd Call
24
Finish 3Rd Call and Return to the Query
25
Connect the 3Rd Call Partner with the 2Nd One
25
Only Continue to Talk to the 3Rd Call Partner
25
Make a Conference
26
Start a Conference
26
Transfer both Call Partners
26
Talk Alternately with both Call Partners (Alternation)
27
Announcements Via Loudspeaker and System Telephones
27
Start an Intercom Announcement to Internal System Telephones (Individual Telephone or Group)
27
Start Intercomhandsfree to an Internal System Telephone
28
Make a Loudspeaker Announcement
28
Talking to a Visitor at the Door (Door Terminal Call)
28
Your Telephone Rings
28
The Door Bell Rings (Your Telephone Does Not Ring) - Call the Door
29
You Are in a Conversation and the Door Bell Rings - Start Internal Query to Call Door Terminal
29
Open the Door During a Door Call
29
Start a Second Call During a Door Conversation (Query Call)
29
Transfer a Door Call
30
Switching Relays (Remote Switching)
30
Remote Switching Via Internal Telephone
30
Remote Switching Via External Telephone
31
Use the Alarm Function
31
Your Telephone Rings with the Alarm Rhythm - Confirm Alarm
31
Activate Alarm Via Internal Telephone
32
Activate Alarm Via External Telephone
32
Make External Call through the PBX (Call Through)
33
Start a Call through Connection
33
Forward Calls to Stay Reachable (Call Forwarding for Subscribers)
33
Forward Telephone "Unconditional" to an Internal/External Telephone Because You Are Absent
34
Forward Telephone "On Busy" to an Internal/External Telephone Because You Are Currently Telephoning
35
Forward Telephone "On no Reply" to an Internal/External Telephone in Case of a Short Absence
35
Take Your Calls with You to Stay Reachable (Follow-Me)
36
Configure Follow-Me on the Internal Target Telephone
36
Configure Follow-Me from any Available Internal Telephone
36
Configure Follow-Me from Outside
37
Forward Calls to a Group to Stay Reachable (Call Forwarding for Groups)
37
Forward Group "Unconditional" to an Internal/External Telephone Because All Group Members Are Absent
38
Forward Group "On Busy" to an Internal/External Telephone Because All Telephones "Logged In" Are Currently Telephoning
39
Forward Group "On no Reply" to an Internal/External Telephone Because All Group Members Are Absent for a Moment
39
Forward External Calls to Stay Reachable (Call Forwarding for External Numbers)
40
Forward Exchange Line Number "Unconditional" to an External Telephone Because You Are Absent
40
Forward Exchange Line Number "On Busy" to an External Telephone if the Internal Telephones Are Busy at the Moment
41
Forward an Exchange Line Telephone Number "On no Reply" in Case of a Short Absence
41
Activate Time Control for Call Forwarding for External Numbers
42
Signalling Calls on an Additional Number (Multi-Path Call Forwarding)
42
Configure Multi-Path Call Forwarding for the Subscriber
42
Configure Multi-Path Call Forwarding for the Group
43
Enable a Connection Without Dialling (Baby Call/Hotline)
43
Configure Baby Call/Hotline
44
No Disturbance by Your Telephone (Call Protection)
44
Activate Do-Not-Disturb
45
Make a Priority Call in Case of Call Protected Telephone
45
Activate Call Deblocker (Incoming) - VIP Numbers
45
Activate Call Restrictor (Incoming) - Robinson Numbers
45
Listen into a Room (Room Monitoring)
46
Enable the Room Monitoring on an Internal Telephone
46
Listen into the Room from an Internal Telephone
46
Listen into the Room from an External Telephone
46
Use the Wake-Up Function
46
Configure Wake-Up Time and Activate the Function for One Single Wake-Up
47
Configure Wake-Up Time and Activate the Function for Repetitive Wake-Up
47
Delete All of Your Own Wake-Up Times
47
Delete Wake-Up Times of All Telephones
47
Call Groups (Teams)
48
Log In/Out Incoming
48
Log In/Out Outgoing
49
Log In/Out Incoming and Outgoing
49
Log out All Members of a Group Incoming and Outgoing
49
Use Different Configurations (Day, Night Etc.)
50
Activate Configuration from Internal Telephone
50
Switch Configuration from External Telephone
50
Charges and Call Data
50
Create Call Allowance Account
51
Start-Command for Call Data Output
51
Stop-Command for Call Data Output
51
Delete Individual Call Charge Data Sets
51
Change the Music on Hold/Announcement
52
Record Internal Music on Hold with the PBX
52
Delete Internal Music on Hold
52
Record the Music on Hold Announcement Via Telephone
52
Delete Music on Hold Announcement
53
Activate/Deactivate the Music on Hold and Announcement and Listen to It
53
Record Announcement for Automatic Reception
53
Delete Announcement for Automatic Reception
54
Listen to Announcement for Automatic Reception
54
Record the Announcement for Text before Answering with a Telephone
54
Delete the Announcement for Text before Answering
54
Listen to the Announcement for Text before Answering
55
Record the Wake-Up Announcement
55
Delete Wake-Up Announcement
55
Listen to Wake-Up Announcement
55
Record the Alarm Announcement Via Telephone
56
Delete Alarm Announcement
56
Listen to the Alarm Announcement
56
Hotel Functions for Reception and Room Telephones
56
Configure the Wake-Up Time with the Room Telephone
57
Delete the Wake-Up Time with the Room Telephone
57
Enter the Room Status with the Room Telephone
57
Voice Mailboxes
58
Activate/Deactivate the Readiness of a Voice Mailbox or Activate Time Control
58
Record the Announcement for a Voice Mailbox with a Telephone
58
Listen to Announcement for a Voice Mailbox
58
Delete Announcement for a Voice Mailbox
59
Query Voice Mailbox from an Internal Telephone or Execute Remote Access from an External Telephone
59
View and Change Your Settings Via Web Interface
60
Access to the PBX
60
Minimal System Requirements for the PC
60
Access to the Web Server and Registration
60
Operation Advice
61
Look at the Telephone Numbers of the PBX
62
Look at the Call Forwarding Status
62
View and Modify the Properties of Your Own Subscriber Port
63
View and Modify the Properties of Your Own Group
64
Look at the Telephone Book of the PBX
65
Copy Telephone Numbers of the PBX Telephone Book into the Telephone Book of a DECT System Telephone
65
View Call Restrictor and Call Deblockers
65
Enter Wake-Up Times for Your Own Subscriber Port
66
Look at the Call Allowance Account Status
67
Look at Call Data
67
Service Functions, Troubleshooting
69
Change the PIN
69
Set Date and Time
69
Cleaning of the Casing
69
Least Cost Routing (LCR)
69
Start LCR Easy-Update
70
Call the Service Technician and Ask for Configuration Changes
70
Release PBX for Remote Configuration (PPP)
70
Analog Devices
70
Learn Flash Timing
71
ISDN Devices
71
Frequent Problem Sources
71
You Are Hearing an Unexpected Tone
71
Telephoning Impossible
72
The Telephone Cannot be Called
72
Query or Transfer Not Possible
72
Pick-Up Is Not Possible
73
PBX Is Not Programmable
73
Digit Sequence Index
74
Telephoning
74
Settings
75
Index
81
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Auerswald COMpact 5010 VoIP Configuration Manual (107 pages)
VoIP PBXs
Brand:
Auerswald
| Category:
PBX
| Size: 1.82 MB
Table of Contents
Table of Contents
3
Introduction - Important Information
6
Security Advice
6
Translation Table of the Features
7
Instructions for Operating the Configuration Manager
8
Authorization Assignment
9
Authorization Levels for Accessing the Web Interface
9
Authorization Levels for Operation Via Telephone
9
External Access to the PBX
9
Profiles and Properties
10
Example 1: Basic Configuration with Internal Subscribers and Call Distribution
12
Logging into the Configuration Manager
13
Hardware Configuration
13
Port Configuration
14
Internal Telephone Numbers
14
External Telephone Numbers
18
Call Distribution
21
End of Basic Configuration Based on Example 1
25
Commissioning and Testing Your PBX
27
Example 2: Adding a Compact TSM Module
28
Logging into the Configuration Manager
29
Hardware Configuration
29
Configuring Ringer/Alarm Inputs
30
Internal Telephone Numbers
30
Door Terminal Call Distribution and Door Bells
31
Configuring Relays
32
Configuring the Alarm Input
33
Example 3: Time-Dependent Configurations (Day/Night Switching)
34
Creating Configurations and Time-Dependent Switching
35
Making Configuration-Dependent Settings
37
Features - Function and Configuration
39
Call Distribution and Reachability
40
External Call Distribution to Subscribers, Groups and Voice Mail/Fax Boxes
40
Door Call Distribution
41
Call Order of the Group Members
41
Call Forwarding for Subscribers
41
Call Forwarding for Groups
42
Call Forwarding for External Numbers (ISDN, Analogue and Voip)
43
Multi-Path Call Forwarding
45
Busy-On-Busy
45
Stay Reachable Via B Channel Reservation
45
Knocking/Call Waiting
46
Alternation, Conference, Connect, Callback
47
Alternation "HOLD
47
Three Party Conference "PITY
47
Connect/Call Transfer "ECT
48
Automatic Callback on Busy (CCBS)
48
Automatic Callback on no Reply (CCNR)
49
Number Display and Suppression
50
Number Display "CLIP" on Your Own Telephone
50
Number Display "CLIP" for the Partner Called (Number Presentation (Outgoing))
50
Customer-Defined Telephone Number Information Presentation for "CLIP no Screening
51
Calling Line Identification Restriction "CLIR
51
Connected Line Identification Presentation "COLP" (Number Presentation (Incoming))
52
Reception and Secretary Function and Announcement before Answering
53
Boss/Secretary Function
53
Transferring Existing Calls
53
Waiting Loop
53
Automatic Waiting Loop after Announcement before Answering
53
Call Parking with Parking Zones
54
Transferring Exchange Line Access
54
Waiting Field (Only Compact 5020 Voip)
55
Automatic Reception
56
Announcement before Answering (Greeting Message)
58
Call Data and Charge Management
59
Recording Call Data
59
Call Data Management Via Web Interface (Comlist)
60
Call Data Printout
60
Online Name Search
61
Project Assignment
62
Separating Private Calls from Business Calls
62
Announcements Via Speaker and System Telephone
63
Intercom Announcement and Handsfree Via System Telephones
63
Announcement Via Speaker
63
Save Money and Get Information Away from Home
64
Call through
64
Group/Team Functions
65
Assign, Log In, Log out
65
Call Forwarding for Groups
65
Ringing Sequence
66
Central Caller Lists for Groups
69
Timer and Wake-Up Functions
70
Setting the PBX Time
70
Timer-Driven Configuration Switching
70
Permanent Configuration
72
Wake-Up Function
72
Update Functions
73
Regular Firmware Updates Via the Update Server
73
Prefer Certain Subscribers or S Ports
74
B Channel Reservation
74
Preferred Exchange Line
74
Use Security Functions
75
Emergency Numbers and Priority Function
75
Alarm Functions
75
Baby Call/Hotline
76
Room Monitoring
77
Limit Telephone Charges (Cost Control)
78
Exchange Line Authorizations
78
Call Deblocker (Outgoing) - Release Numbers
79
Call Restrictor (Outgoing) - Restricted Numbers
79
Short-Code Dialling Authorization
80
Calling Charge Information During and at the End of the Connection "AOCD, AOCE" (Charge Pulse)
80
Call Allowance Account
81
External Voip Calls
81
Least Cost Routing with Soft-LCR Easy
81
Least Cost Routing with Soft-LCR 4.0
83
Voice over IP (Voip)
84
External Voip Calls
84
Voip and GSM Routing (Exception Telephone Numbers)
86
Internal IP Telephony
87
External Private Branch Exchange (STUN Server)
88
Fax over IP (T.38)
88
Quality of Service (Diffserv)
88
Do-Not-Disturb
90
Call Restrictor (Incoming) - Robinson Numbers
90
Call Deblocker (Incoming) - VIP Numbers
90
CTI - Computer-Assisted Telephony
91
Lan-Tapi
91
Soft Call
93
Hotel Functions for Reception and Room Telephones (Only Compact 5020 Voip)
94
Hotel Reception Telephone
94
Room Telephones
95
Print Function
96
Manage Voice Mail and Fax Boxes
97
Outgoing Mail Server
97
Profiles and Basic Settings
97
Configuring a Voice Mailbox
98
Configuring a Fax Box
99
Announcements and Call Acceptance
100
Querying Voice Messages and Faxes Via Configuration Manager
101
Querying Voice Messages Via an Internal Telephone or an External Telephone (Remote Access)
101
Memory
102
RSS Feeds
103
Fax Transfer
103
Index
105
Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions (60 pages)
PBXs for analogue/ISDN and Internet telephony
Brand:
Auerswald
| Category:
Telephone System
| Size: 1.06 MB
Table of Contents
Table of Contents
3
Important Information
5
Safety Information
5
Symbols and Signal Words Used
6
Proper Use
6
Technical Data
10
Recommended Number of System Telephones for a Complete System
12
Power Consumption of the Various End Devices
12
Environmental Notice
13
Information about the Accompanying Instructions
13
Abbreviations Used
13
Preparation
14
Planning the PBX
14
Opening the Casing
14
Overview of Terminal Area
15
Overview of the Compact 2ISDN Module
16
Overview of the Compact 2POTS/POTS Module
16
Western Socket Assignment
16
Mounting the Device on the Wall
17
Changing the Operating Mode for the Switchable Ports
17
Switching Terminators
18
Updating/Upgrading the PBX
18
Closing the Casing
19
Connecting to the Network Provider
20
Connecting the Analogue Connection Directly to the External Analogue Port
21
Connecting the Cable and the Connection Socket to the Analogue Connection
21
Connecting ISDN (NT) Directly to the External S Port
22
Laying Cable between the External S
22
Port and ISDN (NT)
22
Connecting the Ethernet Port to the Internet
23
Connecting Analogue Devices
24
Connecting Analogue End Devices Directly to the Internal A/B Port
24
Installing Cables and Wall Sockets for the Internal A/B Port
24
Connecting ISDN End Devices
26
Connecting ISDN End Devices Directly to the Internal S Port
26
Connecting the Cable and Wall Sockets to the Internal S
27
Port (Internal S Bus)
27
Connecting ISDN End Devices Directly to the Internal U P0 Port
28
Installing the Cable and Wall Socket for the Internal U P0 Port
29
Connecting Voip End Devices
31
Connecting Voip End Devices to the Ethernet Port
31
Connecting Other Devices
32
Connecting the Printer
32
Connecting an USB Memory Stick
32
Commissioning
33
Turning on the PBX
33
Configuring the PBX (Quick Setup)
33
Configuring the Static IP Address in the Computer
34
Changing the Ethernet Configuration on the PBX
35
Querying the Ethernet Configuration on the PBX
35
Connecting the PC to the Ethernet Port
36
Putting Standard ISDN End Devices into Operation
36
Putting ISDN System Telephones into Operation
36
Putting Voip System Telephones into Operation
37
Putting Standard Voip End Devices into Operation
37
Connection Options
38
Configuring the PBX Remotely with ARA Server Via the Internet
38
Configuring the PBX Remotely Via the Internet (Without ARA Server)
38
Configuring the PBX Via an Internal S
39
Port (PPP Internal)
39
Configuring the PBX Remotely Via the External S
40
Port (PPP External)
40
Configuring System Telephones Via the PBX
41
Configuring System Telephones Remotely Via the PBX
42
Setting up a Dial-Up Connection on Windows XP
43
Setting up a Dial-Up Connection on Windows Vista
44
Setting up a Dial-Up Connection on Windows 7
44
Enabling the PBX Internally for Remote Configuration
44
Enabling the PBX Externally for Remote Configuration
45
Service and Maintenance
46
Overview of Functions
46
Querying the Firmware Version/Serial Numbers
48
LED Functions
48
Checking the Call Channel Assignment
49
Checking the Registration of Internal Voip Subscribers
49
Checking the Voip Account Registration
50
Restart Performed Immediately or Delayed by Computer
50
Restart Performed Immediately Via the Keyboard
50
Shutting down the PBX
51
Backing up Configuration Data on a Data Storage Medium
51
Restoring the Configuration
51
Inserting a Restoration Point for Configuration Data
51
Restoring Configuration Data from a Restoration Point
52
Resetting the Configuration
52
Restoring the Factory Settings
52
Performing an Immediate Firmware Update
53
Saving the Firmware File in the PBX (Manual Firmware Update)
53
Restoring Firmware Using the Computer
54
Restoring Firmware with a Button
54
Starting the D-Channel Protocol
55
Creating a PBX Image
56
Logging the Network Data Stream
56
Sending a Ping to a Destination Address
56
Testing the USB Memory Stick
57
Index
58
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Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions (60 pages)
PBXs for analogue/ISDN and Internet telephony
Brand:
Auerswald
| Category:
Conference System
| Size: 1.42 MB
Table of Contents
Symbols and Signal Words Used
2
Abbreviations Used
2
Information about the Accompanying Instructions
2
Table of Contents
3
Important Information
5
Safety Information
5
Proper Use
6
Technical Data
10
Recommended Number of System Telephones for a Complete System
12
Power Consumption of the Various End Devices
12
Preparation
13
Planning the System Configuration
13
Opening the Casing
13
Overview of Terminal Area
14
Overview of the Compact 2ISDN Module
15
Overview of the Compact 2POTS/POTS Module
15
Western Socket Assignment
16
Mounting the Device on the Wall
16
Changing the Operating Mode for the Switchable Ports
17
Switch Terminators
17
Updating/Upgrading the PBX
18
Closing the Casing
19
Connecting to the Network Provider
20
Connecting the Analogue Connection Directly to the External Analogue Port
21
Connecting the Cable and the Connection Socket to the Analogue Connection
21
Connecting ISDN (NT) Directly to the External S Port
22
Laying Cable between the External S
22
Port and ISDN (NT)
22
Connect the Ethernet Port to the Internet
23
Connecting Analogue Devices
24
Connecting Analogue End Devices Directly to the Internal A/B Port
24
Installing Cables and Wall Sockets for the Internal A/B Port
24
Connecting ISDN End Devices
26
Connecting ISDN End Devices Directly to the Internal S Port
26
Connecting the Cable and Wall Sockets to the Internal S
27
Port (Internal S Bus)
27
Connecting ISDN End Devices Directly to the Internal U P0 Port
28
Installing the Cable and Wall Socket for the Internal U P0 Port
29
Connecting Voip End Devices
31
Connecting Voip End Devices to the Ethernet Port
31
Connecting Other Devices
32
Connecting the Printer
32
Commissioning
33
Turning on the PBX
33
Configuring the PBX (Quick Setup)
33
Configuring the Static IP Address in the Computer
34
Changing the Ethernet Configuration on the PBX
35
Querying the Ethernet Configuration on the PBX
35
Connecting the PC to the Ethernet Port
36
Putting Standard ISDN End Devices into Operation
36
Putting ISDN System Telephones into Operation
36
Putting Voip System Telephones into Operation
37
Putting Standard Voip End Devices into Operation
37
Connection Options
38
Configuring the PBX Via an Internal S
38
Port (PPP Internal)
38
Configuring the PBX Remotely Via the External S
39
Port (PPP External)
39
Configuring the PBX Remotely Via the Internet
40
Configuring System Telephones Via the PBX
40
Configuring System Telephones Remotely Via the PBX
41
Setting up a Dial-Up Connection on Windows XP
42
Setting up a Dial-Up Connection on Windows Vista
43
Setting up a Dial-Up Connection on Windows 7
43
Enabling the PBX for Remote Configuration
44
Service and Maintenance
45
Overview of Functions
45
Querying the Firmware Version/Serial Numbers
47
LED Functions
47
Checking the Call Channel Assignment
48
Checking the Registration of Internal Voip Subscribers
48
Checking the Voip Account Registration
49
Restart Performed Immediately or Delayed by Computer
49
Restart Performed Immediately Via the Keyboard
49
Shutting down the PBX
50
Backing up Configuration Data on a Data Storage Medium
50
Restoring the Configuration
50
Inserting a Restoration Point for Configuration Data
51
Restoring Configuration Data from a Restoration Point
51
Resetting the Configuration
51
Restoring the Factory Settings
52
Performing an Immediate Firmware Update
52
Saving the Firmware File in the PBX (Manual Firmware Update)
53
Restoring Firmware Using the Computer
53
Restoring Firmware with a Button
53
Starting the D-Channel Protocol
54
Creating a PBX Image
55
Logging the Network Data Stream
55
Sending a Ping to a Destination Address
55
Carrying out the Route Tracking
55
Index
57
Auerswald COMpact 5010 VoIP Configuration Manual (20 pages)
VoIP PBX Systems
Brand:
Auerswald
| Category:
PBX
| Size: 1 MB
Table of Contents
Table of Contents
3
Introduction - Important Information
6
Security Advice
6
Translation Table of the Features
7
Instructions for Operating the Configuration Manager
8
Authorization Assignment
9
Authorization Levels for Accessing the Web Interface
9
Authorization Levels for Operation Via Telephone
9
External Access to the PBX
9
Profiles and Properties
10
Configuration Manual
11
Example 1: Basic Configuration with Internal Subscribers and Call Distribution
11
Logging into the Web Interface
12
Hardware Configuration
12
Port Configuration
13
Internal Telephone Numbers
13
External Telephone Numbers
16
Call Distribution
18
End of Basic Configuration Based on Example 1
20
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