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Auerswald COMpact 5200 Advanced Information

Voip pbx for medium sized business
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Table of Contents

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Download this manual See also: Instruction Manual, Advanced Information
Advanced Information
PBX for Internet/ISDN/Analogue Telephony
COMpact 5200
COMpact 5200R
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Summary of Contents for Auerswald COMpact 5200

  • Page 1 Advanced Information PBX for Internet/ISDN/Analogue Telephony COMpact 5200 COMpact 5200R COMpact 5500R...

  • Page 2: Table Of Contents

    Call Waiting ....................41 PBX Time ....................42 Do-not-disturb, Call Deblocker and Call Restrictor ........43 Automatic Reception .................45 Baby Call....................49 Busy-on-Busy....................50 DISA (Call Through) ................51 Boss/Secretary Function ................53 CLIP Texts ....................54 DECT Phones ...................55 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 3 Call Data ....................80 Contents of the Call Data Record ............81 Opening the Call Data List..............82 Groups ......................83 GSM Gateway...................86 Hardware....................88 Shutting Down and Switching Off..............89 Hotel Function ...................90 InterCom Announcement/Hands-Free ............94 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 4 LCR ......................127 Macro numbers ..................129 MWI......................130 Restart.....................131 Emergency Calls ..................133 Call Parking.....................137 Online Name Search................138 Multi-path Call Forwarding ..............140 Pick-up and Call Take-over ..............141 Preliminary Pickup Query and Monitoring ..........142 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 5 Call Distribution ..................170 Switch Input.....................172 Service Data....................173 Recording the D-Channel Protocol.............173 Protection from Unauthorised Access .............176 System messages ...................179 Subscribers .....................181 Announcement before Answering ............182 Text Messages (Instant Messaging)............184 Tones.......................185 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 6 Configuring Remote Extensions ............212 VoIP/GSM Routing ..................215 Preferred Exchange Line ................218 Waiting Field Function................219 Music on Hold and Announcement ............223 Wake-up Functions .................224 Central Caller List..................225 Phoning ....................226 Using Different Phone Types ..............227 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 7 Force Public Exchange Call for Automatic Exchange Line Request ..246 Initiating Targeted VoIP Access ............247 Initiating Calls with Project Assignment..........248 Calling a Door and Opening the Door ..........249 Initiating InterCom Announcement/Hands-Free .........250 Initiating Loudspeaker Announcement ..........251 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 8 Parking the Call Internally (Call Parking)..........276 Unparking the Call (Call Parking) ............278 Conference Calls..................279 Initiating Conference Calls..............279 Initiating Toggling between Conversations during a Conference Call 280 Connecting Both Conference Call Partners........281 Ending Conference Call..............282 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 9 Call Data (Single Call Record) ..............307 Targeted Exchange Line Access .............308 Targeted VoIP Access ................309 Groups ....................310 Hotel Functions ..................312 Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) ..313 InterCom Announcement/Handsfree Speaking........316 Conference....................317 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 10 Call Forwarding for Groups ..............345 Call Forwarding for Subscribers ..............350 Call Restrictor (Incoming)................353 Announcement before Answering ............354 Door Functions..................355 Voice Mailbox ..................356 Music on Hold and Announcement ............366 Wake-up Functions .................368 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 11 Surveillance ...................386 Diagnostic réseau................386 Affectation ext. Canaux de communication ........387 Statut comptes VoIP .................388 Statut abonnés internes..............390 Statut relais IP...................395 Messages système ................396 Flux de données réseau..............397 Messages d’état ................398 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 12 Expert Configuration, Analogue Connection ........424 Connexions RNIS ..................437 Settings PTMP Connection ..............437 Expert Configuration PTMP Connection ........441 Settings PBX Base Number/Bundle ...........460 Expert Configuration PTP Connection ...........465 Settings Extension................484 Settings Additional Numbers ..............487 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 13 Management Provisioning Files ............572 Profils .....................577 Management Profile ................577 Settings Subscriber Profiles ...............578 Settings Profile Assignment..............593 Propriétés / Synthèse des fonctions ...........594 Settings Subscriber Properties ............594 Téléphones non attribués ..............632 Managing Unassigned Phones............632 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 14 Settings Voice Mail/Fax Function ............691 Settings Voice Mailbox ...............696 Settings Fax Box ................714 Assistant de périphériques ..............724 Management Device Wizard ..............724 Interphones....................736 Management Door Terminal ...............736 Settings Door Terminal ...............741 Settings Door Call................743 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 15 Management Switching Times............786 Settings – Routage................789 Soft-LCR 4.0...................790 Management LCR Subscribers ............790 Management LCR Providers ..............791 Management Networks/LCR Import ...........792 Management Area Codes/Area Code Ranges ........795 Management LCR Tables ..............796 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 16 Settings Call Allowance Account ............827 Fonction Hôtel ..................832 Settings Hotel Function ..............832 Management Hotel Function ..............836 Calendrier ....................838 Management Calendars ..............838 LAN-TAPI....................840 Settings LAN TAPI ................840 Parçage d’appels...................844 Settings Call Parking ................844 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 17 Management Contacts & Assignment ..........894 Settings Contacts ................907 Settings Contact Groups ..............910 Contact Group Authorisations Settings ..........914 Settings Standard Contact Groups .............918 Settings Address Books ..............920 Information about Transfer via LDAP Server........924 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 18 Settings Date/Time of the PBX ............954 Configuration IP ..................959 Settings IP Configuration..............959 Configuration VoIP ................975 Settings VoIP ..................975 Configuration à distance ..............980 Settings Remote Configuration............980 SIPS/SRTP interne (VoIP) ..............985 Settings SIPS/SRTP ................985 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 19 Performing a Restart Immediately by Pressing a Button ....1029 Restoring Firmware at the Touch of a Button ........1030 Restore Factory Settings at the Touch of a Button ......1032 Printers and Data Storage Devices at the USB Host ......1034 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 20 F .......................1043 G.......................1044 H .......................1044 I......................1045 J......................1047 L......................1047 M.......................1048 N .......................1049 O.......................1050 P .......................1050 Q.......................1052 R .......................1053 S .......................1055 T .......................1059 U .......................1060 V .......................1062 W ......................1063 Abbreviations ..................1064 Index.....................1069 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 21: About This Instruction

    United States and/or other countries All other trademarks mentioned are the property of the corresponding manufacturer. Current Issues After a firmware update you usually require up-to-date manuals. You find these on the Internet. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 22: Functions, Uses, Concepts

    Boss/Secretary Function (page 53) – CLIP Texts (page 54) – DECT Phones (page 55) – E-mail (page 56) – Remote Configuration and Alternative Connection Options (page – Firmware Update (page 66) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 23 Restart (page 131) – Emergency Calls (page 133) – Call Parking (page 137) – Online Name Search (page 138) – Multi-path Call Forwarding (page 140) – Pick-up and Call Take-over (page 141) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 24 – VoIP/GSM Routing (page 215) – Preferred Exchange Line (page 218) – Waiting Field Function (page 219) – Music on Hold and Announcement (page 223) – Wake-up Functions (page 224) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 25 Functions, Uses, Concepts – Central Caller List (page 225) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 26: Nd Network Interface

    At the connections LAN 1 and LAN 2 an IAD is connected in each case • The internal and external VoIP telephony are realised via LAN 2. • The data transmission is realised via LAN 1. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 27 – Using the Configuration Manager (page Administration > Configu- ration VoIP) • Configuring DHCP settings for the 2 network interface. – Using the Configuration Manager (page Administration > Configu- ration IP) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 28: Action Url (Http Request)

    Action URL is send (Alarm type timeout). Proceed as follows for configuration: • Configuring Action URLs for a device. – Using the Configuration Manager (page Périphériques > URL d’action) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 29 Functions, Uses, Concepts Action URL (HTTP Request) • Linking an Action URL with an alarm. – Using the Configuration Manager (page Périphériques > URL d’action) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 30: Address Books

    > Carnets d’adresses > Droits de groupe de contacts) • Set Standard contact group for write-access users. – Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Groupes de contacts par défaut) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 31: Alarm

    Proceed as follows for configuration: • Creating an alarm with an internal number. – Using the Configuration Manager (page Périphériques > Alarmes) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 32 > Configurer) • Activating alarms. – Using the Configuration Manager (page Périphériques > Alarmes) – Using a character string on the internal or external phone (see chapter Short Reference > Alarm) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 33: Alarm Device

    If necessary, switching transmission of the display name on. – Using the Configuration Manager (on the following pages) – For admin: Abonnés (Abo) > Propriétés > Paramètres) – For user: Propriétés de l’abonné > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 34: Exchange Line Authorisation, Call Deblocker And Call Restrictor

    Proceed as follows for configuration: • Creating the call deblocker and restrictor (outgoing). – Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 35 – Using the Configuration Manager (on the following pages) – For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne – For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 36: Exchange Line Request

    To avoid conflicts, phone numbers of the local area network should always be dialled with local area code. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 37 – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres > Fonctions spéciales) Note: This setting is only visible, if Indicatif automatique au niveau du système is disabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 38: Exchange Line Transfer

    – Using the Configuration Manager (page Fonctions > Prise de la ligne principale) • Switching the authorisation for transferring external calls externally for the transferred phone on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 39 – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) • Configuring a function key for the exchange line transfer on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 40: Analogue Connection

    – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) • If necessary, making country-specific modifications. – Using the Configuration Manager (page Réseaux publics > Connexions analogiques > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 41: Call Waiting

    Note: As of firmware 6.6 (PBX) and 2.4 (VoIP phone) a comparison between phone and PBX will be implemented. This function can then be switched on or off in the phone or the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 42: Pbx Time

    Note: The switch to/from daylight savings is done automatically for the PBX time. Proceed as follows for configuration: – Using the Configuration Manager (page Administration > Date/ Heure du système de télécommunication) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 43: Do-Not-Disturb, Call Deblocker And Call Restrictor

    Proceed as follows for configuration: • Creating the call deblocker and restrictor (incoming). – Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 44 – Using the Configuration Manager (on the following pages) – For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité – For groups: Groupes > Profils > ... > Disponibilité COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 45: Automatic Reception

    Incoming VoIP calls can only be transferred over the automatic reception if the VoIP provider does not block DTMF code presentation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 46 (depending on the setting for the system "Reaction if the desti- nation is busy or does not reply"). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 47 > Automatic Reception) Note: Alternatively, you can use an announcement before answering file (longer). • Creating and configuring automatic receptions. – Using the Configuration Manager (page Fonctions > Standard automatiques SVI) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 48 Functions, Uses, Concepts Automatic Reception • Setting up call distribution for automatic receptions. – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 49: Baby Call

    – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • Configuring delay time for baby call. – Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 50: Busy-On-Busy

    Proceed as follows for configuration: • Assigning a maximum number of connections to a group or switching Busy-on-Busy off. – Using the Configuration Manager (page Groupes > Propriétés > Disponibilité > Busy-on-Busy) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 51: Disa (Call Through)

    After checking (exception number table, and if necessary LCR table), the connection is established. Note: If possible, have the mobile phone operator enter the PBK number as special number (higher cost savings). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 52 Making settings for Call Through. – Using the Configuration Manager (page Fonctions > DISA (Call Through)) • If necessary, configuring LCR. – Using the Configuration Manager (page Routage > Soft-LCR 4.0) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 53: Boss/Secretary Function

    Configure a function key as a secretary key on the manager's phone (optional, see the phone manual). • Configure a function key as a boss key on the secretary's phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 54: Clip Texts

    (e. g. for wake-up calls). Proceed as follows for configuration: • Enter CLIP texts for specific calls (e .g. wake-up calls) and functions. – Using the Configuration Manager (page Fonctions > Textes CLIP) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 55: Dect Phones

    PBX as IP DECT phones. The Setup Guide of the IP DECT server describes how you can log a handset on to the IP DECT server. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 56: E-Mail

    The language files are in *.xml format. Proceed as follows for configuration: • Configuring an outgoing mail server. – Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 57 – Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés > Paramètres de boîte) • Assigning a language file to the system e-mails. – Using the Configuration Manager (page Administration > Messages système) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 58: Remote Configuration And Alternative Connection Options

    Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access. Configuring the PBX Remotely via the Internet without (Auerswald) Remote Access Server You can also configure the PBX remotely via an internet connection (DSL).

  • Page 59: Configuring The Pbx Remotely With (Auerswald) Remote Access Server Via The Internet

    DTMF-capable phone or DTMF dialler • Access data for registration at protected Auerswald services • Knowledge of the serial number of the PBX • Knowledge of user name and password for the Configuration Manager COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 60 6. Dial with DTMF PIN ARA *91#. You will hear the external confirmation tone (1 second). In the user interface of the (Auerswald) Remote Access Server within a few seconds the connection symbol appears in the line of the called and released PBX.

  • Page 61: Configuring The Pbx Remotely Via The Internet (Without (Auerswald) Remote Access Server)

    Important: An internal network is usually protected from actions from the outside by, for example, a firewall integrated in the router. For questions about configuring your firewall, contact the system adminis- trator responsible for this topic. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 62: Configuring Isdn System Phones Via The Pbx (Internal)

    Internet connection • Installed COMfortel Set configuration software version 3.0, or later • Knowledge of the user, sub-admin or admin PIN 1. Start COMfortel Set. 2. Click Options > Interface..COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 63 12. Enter a name for the *.cf2 file and click Save. 13. Open the menu File > Save > Telephone. 14. Select the desired phone and click OK. 15. Enter the associated PIN and click OK. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 64: Configuring Isdn System Phones Remotely Via The External S Port On The Pbx (Externally)

    1. Start COMfortel Set. 2. Open Options > Interface..3. Under Interface, select ISDN card (CAPI 2.0). 4. Click OK. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 65 13. Enter a name for the *.cf2 file and click Save. 14. Open File > Save > Telephone. 15. Select desired phone and click OK. 16. Enter the associated PIN and click OK. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 66: Firmware Update

    In order to use new features after a firmware update, you normally need a new version of the Manual. This is available on the Internet (see Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 67: Distributing Firmware

    Under Administration > Mise à jour/Redémarrage du firmware, you can see under Mise à jour du firmware pour téléphones dédiés VoIP the current status. Notes: The PBX must have a firmware version as of 6.6. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 68 Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP/2600 IP to other COMfortel 1400 IP/2600 IP. Proceed as follows: • Using the phone and automatically via the PBX COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 69: Fixed Mobile Convergence (Fmc)

    The required data (PIN, number of the caller, MSN of the internal subscriber) is checked. • When all data match, the caller can initiate a call (e. g. via the smart- phone app). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 70 – Using the Configuration Manager (page Réseaux publics > Paramètres expert of the corresponding Account/connection > Configurer > Présentation du numéro de téléphone > Identité en départ). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 71: Follow-Me

    Note: The forwarding subscriber needs an authorisation e.g. for external destinations. For configuring using a character string on an internal phone the subscriber needs an authorisation for controlling of the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 72 – For subscribers: Abonnés (Abo) > Propriétés > Disponibilité – For groups: Groupes > Propriétés > Disponibilité – Using a character string on the internal or external phone (see chapter Short Reference > Follow-me) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 73: Activation

    The basic assembly offers the following unlockable functions/resources for the PBXs: • 4 (COMpact 5200/R) or 8 (COMpact 5500R) VoIP channels for internal IP and Internet telephony (SIP-compliant in accordance with RFC 3261; support for VoIP Codec G.711 µ-Law/a-Law) •...
  • Page 74 Important: The system activation is mandatory for the operation of the PBX. Proceed as follows for configuration: • Release other functions. – Using the Configuration Manager (page Administration > Release) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 75: Call Charge Information

    – Using the Configuration Manager (on the following pages) – Réseaux publics > Connexions RNIS > Liasion Point-Multi-Point (PMP) > Configurer – Réseaux publics > Connexions RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 76: Call Allowance Account

    Configuring LCR. – Using the Configuration Manager (page Routage > Soft-LCR 4.0) • Making settings for call allowance accounts. – Using the Configuration Manager (page Fonctions > Crédits de communication) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 77 Setting a credit. – Using the Configuration Manager (page Fonctions > Crédits de communication) – Using a character string on the internal phone (see chapter Short Reference > Call Allowance Account) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 78: External Outgoing Call

    It is not possible to route numbers via the exception table. In order to correctly dial these phone numbers, use targeted exchange line assignment with the account number (targeted VoIP access point). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 79 For all DSL connections that are not made over a dedicated line, some VoIP provider reset the DSL line at least once within 24 hours. This terminates calls currently in progress. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 80: Call Data

    > Données d’appel > Liste des appels) • Delete call data records. – Using a character string on the internal phone (see chapter Short Reference > Call Data (Single Call Record)) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 81: Contents Of The Call Data Record

    Name of the internal phone (billing + real) • Your own external number • Call charges • Billing factor • Call direction • Billing type • Call type • Project number • Billing number for room phones COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 82: Opening The Call Data List

    – As user: Liste des appels. Note: Sorting criteria (max. 3) and sequence can be changed via the column headlines. Main sorting criteria is the last one selected. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 83: Groups

    Group calls can also be placed in the waiting loop, always provided that at least one subscriber is logged in as incoming. The group will be called as soon as a subcriber who is logged in as incoming is free. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 84 And in all other groups, he is then only incoming and outgoing. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 85 Paramètres de base) – Using a character string on the internal phone (see chapter Short Reference > Groups) – Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 86: Gsm Gateway

    – Using the Configuration Manager (on the following pages) – Réseaux publics > Connexions RNIS > Liasion Point-Multi-Point (PMP) – Réseaux publics > Connexions RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 87 Functions, Uses, Concepts GSM Gateway • Entering the connection type on the ISDN connection and the phone number. – In the GSM gateway configuration (see manual of the GSM gateway) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 88: Hardware

    Proceed as follows for configuration: • Selecting modules. – Using the Configuration Manager (page Matériel > Sélection des modules) • Setting port configurations. – Using the Configuration Manager (page Matériel > Configuration du port) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 89: Shutting Down And Switching Off

    • Delayed powering down. – Using the Configuration Manager (page Administration > Mise à jour/Redémarrage du firmware) Note: The PBX is powered down only after all calls are finished. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 90: Hotel Function

    As soon as check-in is complete, the following configuration and query functions can be used. • Call charge queries including check-in date • Interim call charge calculation printout • Wake-up time configuration • External access block • Check-out COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 91 Requirements: • Hotel function enabled (optional, see chapter Functions, Uses, Concepts > Activation) • ISDN System phone, that supports function keys for reception phones (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 92 (optional, see the phone manual). Note: During the check-in or check-out process, the hotel reception phone is not available for incoming calls. Fir such cases, Transfert d’appel si occupé should be configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 93 Configuring the SFTP transfer and switch on the SFTP server if an evaluation programme shall have access to the provided data (e. g. call data list). – Using the Configuration Manager (page Administration > Configu- ration IP > Serveur SFTP) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 94: Intercom Announcement/Hands-Free

    (for example, eavesdropping from remote rooms). • After 120 seconds has elapsed, the connection is automatically inter- rupted unless the system phone receiver is picked up during this time. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 95 – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) • If necessary, assigning a function key for InterCom on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 96: Internal Phone Numbers

    – Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Numéros de téléphone) • Create internal numbers for door stations and announcement outputs. – Using the Configuration Manager (page Périphériques > Assistant de périphériques) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 97 SVI) • Create internal numbers for short-code dialling numbers as part of contacts. – Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Contacts & affectation > COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 98: Isdn Connection

    – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) • If necessary, entering additional numbers for the PTP connection. – Using the Configuration Manager (page Réseaux publics > Connexions RNIS > Additional PBX base numbers) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 99: Calendar

    PBX during automatic configuration switchovers and, if desired, during Least Cost Routing (LCR) and when executing wake-up calls. Proceed as follows for configuration: • Creating holidays. – Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 100: Ringing Sequence

    If CF on no response was configured, the group call is finished after the configured delay time and the CF destination is called instead. fixed: The order phones are called depends on the assigned priority. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 101 Proceed as follows for configuration: • Configuring ringing sequence, priority and ringing delay for the existing groups. – Using the Configuration Manager (page Groupes > Propriétés > Paramètres de base) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 102: Examples

    Configured time: 20 seconds • Priority order: T1, T2, T3, T4 • Ringing delay for ringing sequence Tous: enabled for T3 • CF delay time for CF on no Reply: 20 seconds COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 103 Functions, Uses, Concepts Ringing Sequence A. All (like Tous - groupe fractionné, but a second caller hears the busy signal) A.y. All - Split Group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 104 Functions, Uses, Concepts Ringing Sequence B.a.y. Linear - fixed - Split Group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 105 B.b.y. Linear - balancing - Split Group (This is different than Linéaire - fixe - groupe fractionné due to the changing priorities only.) B.a.x.y. Linear - fixed - rotating - Split Group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 106 B.b.x. y. Linear - balancing - rotating - Split Group (This is different than Linéaire - fixe - rotatif - groupe fractionné due to the changing priorities only.) C.a.y. Adding - fixed - Split Group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 107 C.b.y. Adding - balancing - Split Group (This is different than Structurant - fixe - groupe fractionné due to the changing priorities only.) C.a.x.y. Adding - fixed - rotating - Split Group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 108 Ringing Sequence C.b.x. y. Adding - balancing - rotating - Split Group (This is different than Structurant - fixe - rotatif - groupe fractionné due to the changing priorities only.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 109: Ringtones

    4. Tonalité spéciale: 2 short tones, approx. 4 second pause, ... 5. Tonalité spéciale: 2 long tones, approx. 3 second pause, ... 6. Tonalité spéciale: 1 short and 1 long tone, approx. 4 second pause, ... Alarme: Uninterrupted pulsing COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 110 • Configuring the ringer frequency. – Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) Note: For alarm calls the ringing tone is permanently set as Alarme. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 111: Backing Up And Recovering Configuration Data

    Port of the web server The PBX data include the following data: • PBX name • Admin user name • Admin PIN • Admin passwort • Dealer data • Operator data COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 112: Saving The Configuration For Automatic Upload Onto A Usb Memory Stick

    • Automatic upload – Using the PBX Saving the Configuration for Automatic Upload onto a USB Memory Stick Requirements: • A configuration file saved on the PC COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 113: Uploading The Configuration Automatically

    Perform the automatic upload of the configuration. Uploading the Configuration Automatically Proceed as follows: • Using the PBX Requirements: • PBX set to factory settings • Configuration file named auconfig.cfg saved on a USB memory stick COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 114 The configuration data saved on the USB memory stick is automatically saved in the PBX. Finally, the PBX restarts. If the Power LED lights up in green again, the restart is complete and the PBX is ready for operation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 115 Any network settings saved in the configuration file will be taken over during automatic uploading. If the network settings were not saved in the configuration file, the factory network settings will be retained. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 116: Configuration Switchover

    Power save mode of the system phones (optional, see the phone manual) Switching over from one configuration to another can be carried out in two different manners: • manually • time controlled (automatic configuration switchover) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 117 – Routage > Routage VoIP/GSM > Routing is configuration dependent • Switching the authorisation for configuration switching for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 118 Note: Using a phone switch the system relay with operation mode automatic configuration switchover and the Identification number 900 (factory settings). • Creating switching times for automatic configuration switchover. – Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 119 – Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés > Réponse aux appels/Annonce Note: The permanent configuration for CF and the voice mailboxes/fax boxes are set independent of each other and do not depend on each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 120: Lan-Tapi

    • Display of the called MSN (multi-company operation) • Call forwarding (CFU, CFB, CFNR) • Call deflection (forwarding before call acceptance) • Transfer • Conference call • Toggling between conversations COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 121 Important: The possible functions are dependent on the end devices/ applications used. Proceed as follows for configuration: • Making settings for LAN-TAPI. – Using the Configuration Manager (page Fonctions > LAN-TAPI) • Installing TAPI driver (TSP). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 122: Installing Tapi Driver (Tsp)

    - Windows 10 (32-/64-Bit) - Windows Server 2012 und Windows Server 2012 R2 - Windows Server 2016 1. Start driver file (*.exe) on the server PC. The TAPI driver installation is started. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 123: Checking The Function Of The Lan-Tapi

    PBX, use the dialling help on Windows on the server PC. Proceed as follows: • Using the server PC Requirements: • A completed TAPI drive installation on the server PC • Operating system: Windows 10 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 124 In the Line list field, select one of the phones offered for controlling. Click Ok. 3. In the Numéro de téléphone entry field, entry an internal or external number. Enter the phone number exactly as you would dial it and click Dial. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 125 Functions, Uses, Concepts LAN-TAPI The controlled phone is called. As soon as you pick up the receiver, the destination number dialled (in this example: 422) is called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 126: Loudspeaker Announcement

    – Using the Configuration Manager (page Périphériques > Interfaces de paging) • Switching the authorisation for speaker announcements for the involved internal phones on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 127: Lcr

    – Réseaux publics > Voix sur IP (VoIP) > Comptes > Configurer • Selecting the subscribers on which automatic LCR should be carried out. – Using the Configuration Manager (page Routage > Soft-LCR 4.0 > Abonnés LCR) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 128 – Routage > Soft-LCR 4.0 > Tableaux LCR • Creating the holidays in the calendar of the PBX and switching them on for LCR. – Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 129: Macro Numbers

    2 digits. Proceed as follows for configuration: • Configure shorte-code macros. – Using the Configuration Manager (on the following pages) – Fonctions > Short-code macros COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 130: Mwi

    As precondition to support the MWI function, the SIP convenience package must have been unlocked (optional, see chapter Functions, Uses, Concepts > Activation). Signalling and configuration depend on the end device (see the end device manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 131: Restart

    Proceed as follows for a manual restart: Note: All connections to the web server, all calls and data services will be disconnected this way. All unstored information will be lost! COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 132 PBX restarts. During the delay, the PBX prevents new calls from being established. If a call is still active when the timeout occurs, the call is interrupted in order to carry out the restart. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 133: Emergency Calls

    Note: If you want to prevent emergency numbers from being dialled (e.g. to an external subscriber on the same PBX), set up a call restrictor for each individual emergency number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 134 If you want to prevent service numbers from being dialled (e.g. to an external subscriber on the same PBX), set up a call restrictor for each individual service number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 135 If necessary, assign new "Internal numbers". • If necessary, configuring the country in which the PBX is operated. – Using the Configuration Manager (Administration > Données constructeur/opérateur page) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 136 Reference > Emergency Call Announcement) Note: The PBX is supplied with announcements in English and German. You can create other announcements in the local language at a later point in time. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 137: Call Parking

    – Using the Configuration Manager (page Fonctions > Parçage d’appels) • Switching the authorisation for call parking for the involved internal phones on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 138: Online Name Search

    > Paramètres de base) • Creating group filters for service providers. – Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 139 > Convertisseur de texte) • Switching online name search on. – Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 140: Multi-Path Call Forwarding

    – Using the Configuration Manager (on the following pages) – For subscribers: Abonnés (Abo) > Profils > ... > Disponibilité – For groups: Groupes > Profils > ... > Disponibilité COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 141: Pick-Up And Call Take-Over

    – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) • Switching call take-over for the involved internal phones on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 142: Preliminary Pickup Query And Monitoring

    Standard VoIP end devices of other vendors: As precondition to support the SIP function BLF, the SIP convenience package must have been unlocked (optional, see chapter Functions, Uses, Concepts > Activation). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 143 – Using the Configuration Manager (on the following pages) – For subscribers: Abonnés (Abo) > Profils > ... > Paramètres – For groups: Groupes > Profils > ... > Paramètres COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 144: Pick-Up Of All Calls To Group Members

    – Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring pick-up of all calls to group members configuration dependent. – Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 145: Private (Personalised) Exchange Line Access

    • If necessary, switching private exchange line access without PIN entry for the involved internal phones on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 146: Profiles

    – Using the Configuration Manager (on the following pages) – Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration – Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Affectation des profils COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 147: Project Assignment

    If necessary, configuring a project list on a system phone (optional, see the phone manual). • If necessary, configuring a function key for project assignment on the system phone (optional, see the phone manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 148: Provisioning For Ip Phones

    You can set the weekday, time and the address of the provi- sioning server on the phone. Possibilities of automatic provisioning: • Provisioning with the help of DHCP data • Provisioning via the redirect server • Provisioning by PBX search COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 149 Specific characteristics COMfortel 3200/3500 Provisioning is only possible cyclically, in accordance with a schedule. The address of the provisioning server must be communicated via DHCP or entered manually on the phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 150 – Switching provisioning only with local network on/off – Setting the language of the phone after configuration • If necessary, remove unassigned phones (page Abonnés (Abo) > Téléphones non attribués) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 151: Provisioning Files

    A standard provisioning file can be saved under a different file name and afterwards be edited. Saved under a different file name, it is a provisioning file. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 152 Gestion des fichiers > Éditer > ID de compte. 1. Open the Configuration Manager of the IP phone via its IP address. 2. Open the page Paramètres > Personal > Backup & reset. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 153 10. If required, open the level by clicking in order to modify the settings made there. Note: We recommend to contact your system administrator or specialised dealer to edit provisioning files, if necessary. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 154: Relays (Actuators)

    Configuring the operating mode for the relays. – Using the Configuration Manager (page Périphériques > Relais (actionneurs)) • Configuring relays. – Using the Configuration Manager (page Périphériques > Relais (actionneurs) > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 155: Relay Operating Modes

    The PBX switches the relay off as soon as the audio connection is termi- nated. Possible use: • Switching an LED of the door terminal • Switching the loudspeaker area of the loudspeaker system for the announcement output COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 156 The PBX switches off the relay after the defined switching duration. Alternatively, switching off can be triggered by phone after the alarm has been acknowledged. Possible use: • Switching a siren or an indicator light COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 157 The PBX switches off the relay at the end of the call. Possible use: • Switching a second ringer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 158 The PBX switches the relay together with the assigned relay. Manual relay The PBX does not automatically switch the relay on and off. Switching on/off can only be triggered manually by phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 159: Call Channel Reservation

    – Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call channel reservation configuration dependent. – Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 160: Phone Number Display (Clip)

    Proceed as follows for configuration: • Switching CLIP information for the internal analogue phones on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres analogiques) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 161: Number Presentation

    Note: The function can be configured via keypad codes (depending on the provider) via the keypad of the phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 162 – Using the Configuration Manager (page Groupes > Propriétés > Paramètres) • Configuring the number presentation (internal) for group calls configu- ration dependent. – Using the Configuration Manager (page Groupes > Profils > ... > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 163: Call Forwarding

    If Transf. si occupé and Transf. si non-réponse are enabled at the same time, both types apply. Depending on which case occurs – the phone is busy or nobody answers it – the call is forwarded to their respective phone numbers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 164: Call Forwarding For Subscribers

    PBX. • Configuring sufficient exchange line authorisations for the involved internal subscribers. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres de ligne) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 165 – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Disponibilité) • Configuring the call forwarding configuration dependent. – Using the Configuration Manager (page Abonnés (Abo) > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 166: Call Forwarding For Groups

    ISDN network provider supporting call deflection. 2. The rerouted phone number is neither called as a group member, nor is it required to consider parallel calling or fallback on busy. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 167 – Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring the call forwarding configuration dependent. – Using the Configuration Manager (page Groupes > Profils > ... > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 168: Call Forwarding For External Numbers

    – Using a character string on the internal phone (see chapter Short Reference > Call Forwarding for External Numbers) – Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 169 – Réseaux publics > Connexions RNIS > Liasion Point-Multi-Point (PMP) – Réseaux publics > Connexions RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer – Réseaux publics > Voix sur IP (VoIP) > Comptes > Configurer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 170: Call Distribution

    – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) • Setting the fallback. – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 171 Functions, Uses, Concepts Call Distribution • Setting the modem/fax call distribution for analogue connections. – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 172: Switch Input

    – Using the Configuration Manager (page Périphériques > Inter- phones) • Configuring switch inputs. – Using the Configuration Manager (on the following pages) – Périphériques > Alarmes > Entrée > – Périphériques > Interphones > Appels d’interphone > COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 173: Service Data

    Proceed as follows: • Using the D-channel decoder PC programme Requirements: • D-channel decoder PC programme installed (see Auerswald: www.auerswald.de/service, FONtevo: www.fontevo.com) • Logging enabled function switched on in the PBX COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 174 Note: If a port is present, omit it when you enter the IP address. 5. Click Ok. The protocol log is displayed. 6. Click Pause to stop the protocol being recording. Further steps: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 175 If the cause of the error cannot be found in the protocol, your specialised dealer or the Service Department (see www.auerswald.de/service) will set additional categories and record an extended protocol. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 176: Protection From Unauthorised Access

    Each sub-administrator has the same access and modification authorisa- tions. Note: If the sub-administrator enters his internal number as user name, this registration is recognised as an user login and the Web interface is presented in user-mode. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 177 Action URLs. Subscriber passwords can be generated for the Configuration Manager, API and for Action URLs. Proceed as follows for configuration: • Configuring protection from unauthorized access. – Using the Configuration Manager (page Administration > Droits d’accès) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 178 – Using the Configuration Manager (page Périphériques > URL d’action) • Configuring authorization for controlling of the pbx via phone. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 179: System Messages

    – Using the Configuration Manager (page Administration > Courrier électronique > Serveur du courrier sortant) • If necessary, set up the language file. – Using the Configuration Manager (page Administration > Courrier électronique > Internationalisation) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 180 – Using the Configuration Manager (on the following pages) – Administration > Messages système – Périphériques > Boîtes de messagerie vocale/télécopie – Périphériques > Voice mial/fax boxes > Propriétés > Paramètres de boîte COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 181: Subscribers

    – Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) • Assigning unassigned phones to a subscriber or deleting them. – Using the Configuration Manager (page Abonnés (Abo) > Téléphones non attribués) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 182: Announcement Before Answering

    Callers not put on hold in the waiting loop due to the restriction will directly hear the busy signal instead of the announcement before answering. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 183 – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) • If necessary, switching Busy-on-Busy on. – Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 184: Text Messages (Instant Messaging)

    (optional, see chapter Functions, Uses, Concepts > Activation). Sending and receiving of text messages via SIP depend on the end device (see the end device manual). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 185: Tones

    During a Call Through call, when the phone number transferred from the mobile phone is not permitted to use Call Through • Call tone: during the call phase • Special tone 1 and special tone 2: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 186 – programming is possible Proceed as follows for configuration: • Making settings for tones. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) The tones are signaled as follows: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 187: Door Functions

    – Using the Configuration Manager (page Périphériques > Inter- phones) • Switching the authorisation for opening the door for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr) > Propriétés > Droits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 188: Transmission Of The Display Name

    > Text Messages (Instant Messaging)). Proceed as follows for configuration: • Switching the transmission of the display name on. – Using the Configuration Manager (page Abonnés (Abo) > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 189: Sub-System Operation

    – Indicatif: Poste interne Proceed as follows to configure the subordinate PBX: • Creating subscribers in the subordinate PBX. – Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Nouveau) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 190 – Format du numéro de téléphone personnel: Without country code (e. g. 05306...) – Type de présentation du numéro de téléphone: Dans le texte affiché – Méthode de non-présentation du numéro de téléphone: Anonyme COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 191 Switching on preferred exchange lines for each subscriber. – Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Configurer > Paramètres de ligne > Preferred exchange line business: Lignes privilégiées spéciales) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 192: Transferring A Caller Of The Main Pbx To Another Subscriber On The Main Pbx From The Sub-System Pbx

    1. Initiate a query call to the other subscriber on the main PBX. 2. Hang up the receiver while the other phone is still ringing (blind transfer) or during the query call. Both communication partners are connected to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 193: Transfer And Callback

    Note: The transferring subscriber needs a sufficient exchange line authorisation for making external calls. • Configuring the maximum duration of transferred calls (external to external). – Using the Configuration Manager (page Abonnés (Abo) > Tous les abonnés) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 194 Transfer and Callback • Switching the CCBS and CCNR option for external callers on. – Using the Configuration Manager (page Réseaux publics > Connexions RNIS > Numéro Principal d’abonnement/Faisceau (NDI) > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 195: Voice Mail/Fax Boxes

    – Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Configurer > Paramètres) • Creating and managing a box. – Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Numéros de téléphone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 196: Management Voice Mail/Fax Function And Memory

    Lecture automatique de nouveaux messages, Interrogation à distance, Langue des annonces, Envoi de courrier électronique on incoming message, if memory is full or in case of failure of automatic clean-up). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 197 Configurer > Boîtes de messagerie vocale/télécopie) • Switching info call on/off. – Using the Configuration Manager (page Abonnés (Abo) > Numéros de téléphone > Configurer > Boîtes de messagerie vocale/ télécopie) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 198: Operating And Querying A Voice Mailbox

    Using a character string on an internal phone • Using remote access on an external phone • On a system phone using the menu/function key (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 199 Note: If the internal phone used for the query is the owner of the voice mailbox, it is not necessary to enter a user PIN or remote access PIN. Various announcements lead you through the remote access menu. Help menu Main menu COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 200 Disables message forwarding Enables message forwarding Deletes messages and voice memos Records voice memos Hanging up ends remote access Additional function while a message is being replayed: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 201: Fax Box

    • Switching the readiness permanently on. • Creating the external call distribution (page Réseaux publics > Acheminement des appels). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 202 > Configurer > Boîtes de messagerie vocale/ télécopie) • Configuration of a fax box – Using the Configuration Manager (page Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 203: Fax Transfer

    2. Select the desired language and click Ok and Next. 3. Read the license agreement and subsequently click I accept the terms of the license agreement. Click Next. 4. Click Continue installation. 5. Click Finish. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 204 In order to ensure that a password cannot be viewed by unauthorised persons, a user should always lock the access to his/her PC or completely log off his/her PC when leaving the room. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 205 Installed and configured COMpact/COMmander Fax printer driver 1. Open the document you want to send as a fax. 2. Print the file and therefor select COMpact/COMmander Fax in the printer selection dialogue. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 206 (user) in the Configuration Manager. Send a fax to multiple recipients (Broadcasting file) Requirements: • At least one channel set for outgoing calls of the voice mail/fax function (Channels used simultaneously for outgoing calls) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 207 6. Select the text file (*.csv, *.txt) created in step 1 and click Open. Note: If the error message is 507, fax sending is interrupted for 3 minutes and then restarted. After 10 unsuccessful attempts, the trans- mission is stopped. 7. Click Fermer. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 208 Voice mail/Fax Boxes Note: To cancel the fax transfer, delete the fax message under Données des utilisateurs > Messages (administrator) or Messages (boîtes de messagerie vocale/télécopie) (user) in the Configuration Manager. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 209: Voip

    • Enter provider data manually. 3. Configure the DNS server. 4. Create at least one VoIP account in the PBX and enter the account and access data. 5. Enter your own VoIP phone numbers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 210: Configuring Internal Ip Telephony

    VoIP subscriber. 2. If necessary, configure the Port SIP du registre VoIP interne. 3. Create internal numbers for the VoIP subscribers. 4. If required, change the automatically generated PINs and passwords. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 211 7. If necessary, enable DiffServ, to increase VoIP call quality (Quality of Service (QoS)). 8. If necessary, make the VoIP settings (Jitter buffer, Echo cancellation) for the VoIP subscribers to improve the call quality. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 212: Configuring Remote Extensions

    In order to avoid that emergency calls are made from a remote extension, the prevention of emergency calls can be enabled under Subscriber (scr.) > Properties > Exchange line settings. When the COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 213 (under Abonnés (Abo) > Propriétés > Paramètres de ligne). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 214 10. Check whether the VoIP subscriber was successfully registered on the PBX (page Surveillance > Statut abonnés internes). 11. If necessary, enable DiffServ in order to increase VoIP call quality (Quality of Service (QoS)). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 215: Voip/Gsm Routing

    The VoIP/GSM routing is performed depending on the destination number, if the exchange line settings (subscriber, group) do not prevent this (e.g. exchange line authorisation only for selected connections, preferred exchange line, call restrictor). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 216 VoIP access point, the PBX automatically converts the phone number as specified under Présentation du numéro de téléphone (appels sortants) for the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 217 – Using the Configuration Manager (page Routage > Routage VoIP/ GSM > Numéros de téléphone d’exception) • Configuring the VoIP/GSM routing configuration dependent. – Using the Configuration Manager (page Routage > Routage VoIP/ GSM > Routing configuration dependent) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 218: Preferred Exchange Line

    – Using the Configuration Manager (on the following pages) – For subscribers: Abonnés (Abo) > Profils > ... > Paramètres de ligne – For groups: Groupes > Profils > ... > Paramètres de ligne COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 219: Waiting Field Function

    If the automatic call acceptance is set to on busy or according to a time, callers are also automatically placed in the waiting field. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 220 Note: If the waiting field function has been enabled, the LAN TAPI function will not be available for the enabled extensions. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 221 – Using the Configuration Manager (page Groupes > Propriétés > Disponibilité) • Configuring call distribution for the group. – Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 222 – Using the Configuration Manager (page Fonctions > File d’attente) • On each waiting field reception, assigning one or more waiting field keys and one internal waiting field key (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 223: Music On Hold And Announcement

    Switching music on hold during the ringing period on/off. – Using the Configuration Manager (on the following pages) – Fonctions > Musique d’attente/Annonces > Affectation des fichiers – Fonctions > Standard automatiques SVI > Configurer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 224: Wake-Up Functions

    – Using a character string on the internal phone (see chapter Short Reference > Wake-up Functions) • Creating switching times for switching the wake-up announcement. – Using the Configuration Manager (page Calendriers > Plages horaires) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 225: Central Caller List

    (optional, see the phone manual) Proceed as follows for configuration: • Switching the central caller list for the involved groups on. – Using the Configuration Manager (page Groupes > Propriétés > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 226: Phoning

    Call Waiting Calls (page 235) – Outgoing Calls (page 238) – Unsuccessful Outgoing Calls (page 253) – Query Calls (page 262) – Transferring (page 270) – Conference Calls (page 279) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 227: Using Different Phone Types

    To do this, read the manual for the phone. It is vital to know which key (e.g. hold or R key or menu you have to use to COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 228 (programming), using the pound key for these actions is not possible on most standard VoIP phones. For more information on this, read the manual for the phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 229: Incoming Calls

    Accepting Door Call and Opening the Door (page 232) • Accepting an Alarm Call and Confirming the Alarm (page 233) Accepting Incoming Calls When you receive a call, proceed as follows: • Pick up the receiver. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 230: Taking Over A Call (Pick-Up)

    1. Pick up the receiver of your phone. Note: During an existing call press the Flash key or the Query key. 2. Dial ##06. 3. Enter the internal number of the phone that is ringing. Possible entries: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 231: Taking Over A Call (Call Take-Over)

    (International, National, Localité or Entrants uniquement, avec appel d’urgence) If the answering machine has already taken the call, proceed as follows: 1. Pick up the receiver. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 232: Accepting Door Call And Opening The Door

    Proceed as follows: • Using an internal phone • Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 233: Accepting An Alarm Call And Confirming The Alarm

    An alarm can be signalled by the ringing of an internal or external phone. To terminate the alarm loop and to switch off assigned relays, the alarm can be confirmed. Proceed as follows: • Using an internal or external phone COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 234 PBX. A further alarm call may be initiated after some time if the other alarm subscribers do not confirm the alarm. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 235: Call Waiting Calls

    1. Press the Flash key or the Query key. 2. Dial 0. Note: You can also use this function on analogue phones, where it can be performed via the T-Net function key/menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 236: Accepting The Call Waiting Call

    (optional, see manual for the phone). If the waiting call is an alarm call, the currently existing call will be termi- nated when accepting the waiting alarm call. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 237: Disconnecting The Current Call And Accepting The Call Waiting Call

    T-Net function key/menu (optional, see manual for the phone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 238: Outgoing Calls

    • Initiating Targeted Exchange Line Access (page 245) • Accepting Door Call and Opening the Door (page 232) • Initiating InterCom Announcement/Hands-Free (page 250) • Initiating Loudspeaker Announcement (page 251) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 239 To avoid conflicts between 3 or 4 digit phone numbers of the local area network and the internal numbering plan, phone numbers of the local area network should always be dialled with local area code. In countries COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 240: Initiating An Internal Call

    Once you have finished dialling the phone number, the subscriber will be called. Note: If the internally called subscriber is busy, you can knock on his phone after a short waiting (if call waiting is allowed on his phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 241: Initiating An External Call

    Proceed as follows: • Using a character string on the internal phone • Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 242 If an emergency number is called while calling line identity restriction is enabled, calling line identity restriction is disabled so that the emergency service can identify the caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 243: Initiating Private Exchange Line Access

    User PIN configured for the subscriber 1. Pick up the receiver of any internal phone. 2. Dial ##92. 3. Enter the user PIN. 4. Dial *. 5. Enter the external number. Possible entries: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 244: Initiating Private Exchange Line Access Without A Pin

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 245: Initiating Targeted Exchange Line Access

    1. Pick up the receiver. 2. Dial ##96. 3. Enter the separate external number to be transmitted. Possible entries: External numbers 4. Dial *. 5. Enter an external number. Possible entries: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 246: Force Public Exchange Call For Automatic Exchange Line Request

    1. Pick up the receiver. 2. Select ##94. 3. Enter an external number. Possible entries: External number Once you have finished dialling the phone number, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 247: Initiating Targeted Voip Access

    The special numbers provided by the VoIP provider for checking one's account status or dialling usually do not include a local area code. The subscriber is called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 248: Initiating Calls With Project Assignment

    Assigning of project numbers function enabled (optional, see chapter Functions, Uses, Concepts > Activation) 1. Pick up the receiver. 2. Dial ##93. 3. Enter the 2- to 6-digit project number. 4. Dial *. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 249: Calling A Door And Opening The Door

    Using the menu/function key on a system phone (optional, see the phone manual) Requirements: • Configured door terminal • Configured relay with operating mode Gâche • Authorisation Ouvrir la porte assigned to subscriber or group 1. Pick up the receiver. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 250: Initiating Intercom Announcement/Hands-Free

    Proceed as follows: • Using a character string on the internal phone • Using the menu/function key on a system phone (optional, see the phone manual) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 251: Initiating Loudspeaker Announcement

    Proceed as follows: • Using a character string on the internal phone • Using the menu/function key on a system phone (optional, see the phone manual) Requirements: • Created announcement output COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 252 1. Pick up the receiver. 2. Enter the internal number of the announcement output (for exchange line request type Poste directement raccordé à la ligne principale with preceding **). The connection is immediatley established. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 253: Unsuccessful Outgoing Calls

    To use this function at ISDN phones or to delete it again, this function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 254 Note: If you do not pick up the receiver within the 20 seconds during which the PBX calls you, the callback request will be deleted. If you pick up the receiver, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 255: Initiating External Callback On Busy

    Instead of the announcement by the public exchange, you will hear the confirmation tone. If the connection you are calling is busy, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 256 The feature code (keypad) to execute the function, as defined in the PBX, may differ from the requirements of the network provider. In case of malfunctions, ask your network provider for the required feature code COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 257: Deleting Callback On Busy

    3. Hang up the receiver. The callback on busy will be deleted. Important: If you use an analogue access for the external call, you will not be able to delete the callback. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 258: Initiating Reservation Of Exchange Line On Busy

    Put down the receiver and pick it up again immediately. You can now dial as usual. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 259: Initiating Internal Callback On No Response

    3. Hang up the receiver. You are called as soon as the subscriber is available. 4. Pick up the receiver to the make the callback. If you do not pick up within 20 seconds, the callback is deleted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 260: Initiating External Callback On No Response

    If the subscriber does not answer your call proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. Note: If you do not hear a confirmation tone, the callback request was not successful. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 261: Initiating Priority Call For Do-Not-Disturb

    If the internal phone you are trying to call is busy because it is set to do-not- disturb, proceed as follows: • Wait ten seconds. The subscriber is now called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 262: Query Calls

    For a query call with two external communication partners: at least two external call channels During a call, proceed as follows: 1. Press the Flash key or the Query key. 2. Enter a phone number. Possible entries: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 263 T-Net function key/menu (optional, see manual for the phone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 264: Ending A Query Call

    During a query call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 2. You continue to conduct a query call. The other communication partner is now active. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 265: Ending One Of The Two Calls

    Press the Flash key or the Query key and dial 0. The call in the background will be disconnected. You will then make an one-to-one call with the communication partner who had previously been active. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 266: Connecting Both Communication Partners

    Authorisation Transfert d’appels externes vers l’extérieur assigned to the subscriber During a query call, proceed as follows: • Hang up the receiver. Both communication partners are connected with each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 267: Initiating Query Call To Third Subscriber

    (for exchange line request type Direct exchange line phone: with preceding **) As soon as to the subscriber being called picks up the receiver, you will make a third call. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 268 Flash key or the Query key and dial 4. The second and the third communication partner are now connected with each other. They are making an one-on-one call with the first communication partner. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 269 Subse- quently press the Flash key or the Query key and dial 1. Also use this function to terminate the call to this communication partner. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 270: Transferring

    To connect two external communication partners, the following is required: Authorisation Transfert d’appels externes vers l’extérieur assigned to the subscriber • Hang up the receiver during a query call. Both communication partners are connected with each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 271 T-Net function key/menu (optional, see manual for the phone). On some ISDN phones, this function can be called via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 272: Blind Transfer (Transferring Without Announcement)

    60 seconds later (your phone rings). If you do not accept the call within 60 seconds the call will be discon- nected. If your own phone has become busy in the meantime, the COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 273: Placing Communication Partner In Waiting Loop

    (optional, see manual for the phone). 2. Press the Flash key or the Query key. 3. Dial ##07. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 274: Calling A Third Subscriber And Transferring To An Active Communication Partner

    Assuming that you have gained an additional communication partner from a call, e. g. from accepting a call signaled by call waiting, and this second communication partner want to be transferred now to somebody else. You COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 275 • To connect the second and third communication partner and to perform a one-to-one call with the first communication partner, press the Flash key or the Query key and dial 4. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 276: Parking The Call Internally (Call Parking)

    Call parking lets a caller in a waiting position be transferred so that the desired communication partner can accept the call on another internal phone. Requirements: • Authorisation Parçage d’appels assigned to the subscriber COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 277 4. Wait until you hear the ringtone. 5. Hang up the receiver. 6. Notify the desired communication partner of the waiting caller (e.g., by making an announcement over the loudspeaker). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 278: Unparking The Call (Call Parking)

    Internal base number for the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 3. Dial the number of the park position. Possible entries: You are talking with the waiting caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 279: Conference Calls

    T-Net function key/menu (optional, see manual for the phone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 280: Initiating Toggling Between Conversations During A Conference Call

    Press the Flash key or the Query key and dial 1. You then make a call with the communication partner who had previ- ously been on hold in the background. The other subscriber of the conference hears the hold music. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 281: Connecting Both Conference Call Partners

    During a conference call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 4. 3. Hang up the receiver. Both conference call partners are connected with each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 282: Ending Conference Call

    If you initiated the conference call yourself, you can end the conference call completely. Requirements: • A conference call that you initiated yourself During a conference call, proceed as follows: • Hang up the receiver. The conference call is disconnected completely. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 283: Short Reference

    Call Through (page 297) – Remote Configuration (Releasing) (page 298) – Hook Flash Timing (page 299) – Follow-me (page 300) – Call Restrictor (Incoming) (page 353) – Call Allowance Account (page 304) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 284 Call Forwarding for Groups (page 345) – Call Forwarding for Subscribers (page 350) – Call Deblocker (Incoming) (page 303) – Announcement before Answering (page 354) – Door Functions (page 355) – Voice Mailbox (page 356) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 285 Short Reference – Music on Hold and Announcement (page 366) – Wake-up Functions (page 368) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 286: Alarm

    * 24 Alarm number * 1 # Remote switching Remote switching number for remote programming number Scr. PIN Alarm number Alarm number Additional infor- Alarm input is disabled after triggering. mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 287 Admin or sub-admin PIN Alarm number Alarm number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Alarm input is disabled and will not react to triggering. mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 288 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 553 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 289 Short Reference Alarm Deleting an Announcement (on an Internal Phone) ## 8 * 573 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 290: Reservation Of Exchange Line On Busy

    As soon as a line is available, you will be called back by the PBX. Pick up the receiver. You will hear the external dial tone. Dial an external number without an exchange line access number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 291: Force Public Exchange Call For Automatic Exchange Line Request

    Force Public Exchange Call for Automatic Exchange Line Request ## 94 Additional infor- Pick up the receiver. mation Enter an external number. Once you have finished dialling the phone number, the subscriber will be called. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 292: Call Waiting

    Accepting a Knocking Caller and Disconnecting the Active Call (on an Analogue Internal Phone) Query key or Flash key Accepting a Knocking Caller and Putting the Active Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 293: Time And Date (Of The Pbx)

    Admin or sub-admin PIN 00...23 (hour) 00...59 (minute) 00...59 (second) Setting the Date (on an Internal Phone) ## 8 * 301 Admin or sub-admin PIN 01...31 (day) 01...12 (month) 00...99 (year) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 294: Do-Not-Disturb

    Short Reference Do-not-Disturb Do-not-Disturb Enabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 1 # Disabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 0 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 295: Automatic Reception

    1...9, 0 (no. 1-10 of the announcement) Listening to an Annoucement (on an Internal Phone) ## 8 * 574 Admin or sub-admin PIN 1...9, 0 (no. 1-10 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 296: Baby Call/Hotline

    Disabling Baby Call/Hotline (on an Internal Phone) # 53 # Checking Activation (on an Internal Phone) * # 53 # Additional infor- Busy tone = baby call/hotline is disabled mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 297: Call Through

    External number defined for Call Through on the PBX number Destination Internal or external phone to be called number ** + internal number of the group or subscriber ** + short-code dialling number COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 298: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Phone) Remote switching number ## 8 * 91 # Remote switching Remote switching number for remote programming number ARA PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 299: Hook Flash Timing

    Short Reference Hook Flash Timing Hook Flash Timing Learning the Flash Timing (on an Analogue Internal Phone) ## 8 * 98 * Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 300: Follow-Me

    ## 8 * 19 1 Subscriber/group number Subscriber/group Phone/group to be redirected number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 301 ## 8 * 19 0 Subscriber/group number Subscriber/group Redirected phone/group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 302 Phone/group to be redirected number Internal number of the group or subscriber Additional infor- After entering the remote switching number, wait for mation external confirmation signal (1 second) before continuing DTMF entry. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 303: Call Deblocker (Incoming)

    Enabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 1 # User PIN Disabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 0 # User PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 304: Call Allowance Account

    Internal number of the individual phone (for exchange number line request type Direct exchange line phone: with preceding **) 0...99998 (setting the account to a specific amount: 200, for example, equals EUR 2.20.) 99999 (unlimited account) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 305: Outgoing Calls

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 306 External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 307: Call Data (Single Call Record)

    Call Data (Single Call Record) Deleting Own Call Data Records (Works Council Function - on an Internal Phone) ## 8 * 51 # User PIN Additional infor- Authorisation required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 308: Targeted Exchange Line Access

    External number (for exchange line request type internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 309: Targeted Voip Access

    Direct exchange line phone and Automatic exchange line request: with preceding **) Destination External phone to be called number External number (for exchange line request type Internal phone: with preceding exchange line access number) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 310: Groups

    Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Logging in to All Groups (Only Incoming - on an Internal Phone) ## 8 * 41 1 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 311 ## 8 * 48 0 Group number Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 312: Hotel Functions

    Entering the wake-up Time for One-time wake-up (internal phone) 00...23 (hour) 00...59 (minute) Deleting the Wake-up Time (internal phone) Setting the Room Status (internal phone) * 99 1 (room cleaned) 2 (room not cleaned) 3 (room blocked) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 313: Identification (Ipv4 Address, Subnet Mask, Gateway, Dhcp Client)

    PBX Configuring the Subnet Mask of the PBX (on an Internal Phone) ## 8 * 932 * Admin or sub-admin PIN Subnet mask (12 digits) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 314 * 930 * 1 # Admin or sub-admin PIN Switching the DHCP Client of the PBX off (on an Internal Phone) ## 8 * 930 * 0 # Admin or sub-admin PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 315 ## 8 * 940 # Additional infor- Display of the DHCP client status of the PBX on the mation phone display after callback by the PBX 0 = off 1 = on COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 316: Intercom Announcement/Handsfree Speaking

    Handsfree Speaking to a System Phone (on an Internal Phone) ## 012 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for number exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 317: Conference

    You are talking to the call partner previously held in the mation background. The other conference partner is hearing music on hold. Connecting Call Partners (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 318: Configuration Switchover

    Remote switching number ## 8 * 81 Remote switching Remote switching number for remote programming number Scr. PIN 2- to 4-digit ID no. of the configuration Additional information Authorisation required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 319: Loudspeaker Announcement

    Announcement to Announcement Output (on an Internal Phone) Number of the announcement output Number of the Internal number of the announcement output (for announcement exchange line request type Direct exchange line output phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 320: Emergency Call Announcement

    Listening to the Announcement (on an Internal Phone) ## 8 * 5750 Admin or sub-admin PIN Deleting the Announcement (on an Internal Phone) ## 8 * 5550 Admin or sub-admin PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 321: Call Parking

    Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional infor- Authorisation required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 322 Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional infor- Authorisation required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 323: Multi-Path Call Forwarding

    Direct exchange line phone: with preceding **) Enabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) * 481 # Disabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) # 481 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 324 Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 325 Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Busy signal = multi-path call forwarding is disabled mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 326: Pick-Up And Call Take-Over

    ## 06 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for number exchange line request type Direct exchange line phone: with preceding **) Additional infor- Authorisation required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 327: Pin

    Note: If, at the end, you hear a busy signal instead of a confirmation tone, the new PIN may already be in use in the PBX and no change takes place. Re-attempt with another digit sequence. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 328: Private (Personalised) Exchange Line Access

    Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Only on own phone mation Authorisation required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 329: Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 330: Relay

    Remote switching number for remote programming number Scr. PIN 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes light, door opener, mation alarm and PC relay Authorisation required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 331 ## 8 * 26 * 0 # 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes manual relay, mation configuration-dependent and automatic configuration switchover Authorisation required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 332 Remote switching number for remote programming number Scr. PIN 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes manual relay, mation configuration-dependent and automatic configuration switchover Authorisation required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 333: Query And 3Rd Call

    Analogue Internal Phone) Query key or Flash key Disconnecting the 3rd Call and Returning to the Last Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 334 Call Partner (on an Analogue Internal Phone) Query key or Flash key Continuing the 3rd Call and Disconnecting the Other Calls (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 335: Query And Transfer

    Direct exchange line phone: with preceding **) Cancelling a Ringing Call (on an Analogue Internal Phone) Query key or Flash key Splitting (on an Analogue Internal Phone) Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 336 Connecting Both Call Partners (on an Analogue Internal Phone) Query key or Flash key Transferring a Call Partner into Waiting Loop on Busy (on an Analogue Internal Phone) ## 07 Query key or Flash key COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 337: Callback On Busy

    Callback on Busy Initiating Callback on Busy (on an Internal Phone) * 37 # Query key or Flash key Cancelling Callback on Busy (on an Internal Phone) # 37 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 338: Callback On No Reply

    Callback on No Reply Initiating Callback on No Reply (on an Internal Phone) * 37 # Query keyor Flash key Cancelling Callback on No Reply (on an Internal Phone # 37 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 339: Call Forwarding For External Numbers

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional infor- Authorisation required mation Authorisation for external destination required Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 340 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 341 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 342 External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional infor- Authorisation required mation Authorisation for external destination required Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 343 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 344 Own number # * 69 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) Additional infor- Permanent configuration is disabled. mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 345: Call Forwarding For Groups

    Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 346 External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional infor- Authorisation for external destination required mation Authorisation and membership of the group required COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 347 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 348 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 349 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 350: Call Forwarding For Subscribers

    Authorisation for external destination required mation Enabling Unconditional Call Forwarding without Re-entering the Number (on an Internal Phone) * 21 # Disabling Unconditional Call Forwarding (on an Internal Phone) # 21 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 351 Authorisation for external destination required mation Enabling Call Forwarding on Busy without Re-entering the Number (on an Internal Phone) * 67 # Disabling Call Forwarding on Busy (on an Internal Phone) # 67 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 352 Enabling Call Forwarding on No Reply without Re-entering the Number (on an Internal Phone) * 61 # Disabling Call Forwarding on No Reply (on an Internal Phone) # 61 # COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 353: Call Restrictor (Incoming)

    Enabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 1 # User PIN Disabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 0 # User PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 354: Announcement Before Answering

    Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) Listening to an Announcement (on an Internal Phone) ## 8 * 57 Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 355: Door Functions

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 356: Voice Mailbox

    Direct exchange line phone: with preceding **) Additional infor- Wait for trilling tone after 2nd *. mation Start recording with 3rd *. Stop recording with #. Afterwards the recording is played back for checking. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 357 Is the Owner of the Voice Mailbox) Voice mailbox number Voice mailbox Internal number of the voice mailbox (for exchange line number request type Direct exchange line phone: with preceding **) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 358 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 359 Mailbox Has Been Enabled) Voice mailbox number Voice maibox Internal number of the voice mailbox (for exchange line number request type Direct exchange line phone: with preceding **) User or remote access PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 360 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 361 Mailbox Is Enabled) Voice mailbox number Voice mailbox External number of the voice mailbox number External number of the phone which is owner/user of the voice mailbox User or remote access PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 362 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 363 Mailbox Is Disabled) Voice mailbox number Voice mailbox External number of the voice mailbox number External number of the phone which is owner/user of the voice mailbox User or remote access PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 364 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 365 After having dialled the inter number, press * while the mation announcement is being played, The voice mailbox accepts the call after up to 55 seconds. After having pressed #, wait until the announcement has ended COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 366: Music On Hold And Announcement

    Wait for trilling tone after 2nd *. mation Start recording with 3rd *. Stop recording with #. Deleting the Announcement (on an Internal Phone) * 5531 # Admin or sub-admin PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 367 0 (no music on hold/announcement) 1 (announcement only) 2 (internal music on hold only) 3 (internal music on hold and announcement) 4 (external music on hold only) 5 (external music on hold and announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 368: Wake-Up Functions

    ## 8 * 32 User PIN 00...23 (hour) 00...59 (minute) 1...7 (single weekday: Mon...Sun) 8 (weekend: Sat and Sun) 9 (working days: Mon to Fri) 0 (whole week: Mon to Sun) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 369 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 552 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 370 Short Reference Wake-up Functions Listening to an Announcement (on an Internal Phone) * 572 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 371: Configuration Manager

    Moreover, you can find tips on how to use the Help function. Topics – Introduction to the Configuration Manager (page 372) – Synthèses (page 378) – Surveillance (page 386) – Help (page 400) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 372: Introduction To The Configuration Manager

    Administration > Messages système). After the third failed login attempt, for a minute it is not possible to log in. This blocking period will be increased after another three failed login attempts. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 373 Opening the Configuration Manager as User 1. Enter the IP address of the PBX (for example, 192.168.0.240). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 374: Operating Instructions For The Configuration Manager

    If you skip a theme, it may happen that the next page is not available (e.g. because no subscribers with internal numbers have been configured yet). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 375 Some functions offer radio buttons for adjustments. The activation of an adjustement causes the simultaneous deactivation of all other selection options. A check box indicates the enabling or disabling of a function. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 376 Searching for entries 1. Click in the open field in the header of the column that you want to search, such as Nombre or Nom and enter the search term. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 377: Information On The Pbx

    PBX (e. g. firmware version, serial number, dealer and operator data). Note: The dealer and operator data can be edited under Adminis- tration > Données constructeur/opérateur. Documents imprimés Prints the information about the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 378: Synthèses

    Synthèses > Plan de répar- tition des numéros d’identification) Displays all assigned identification numbers sorted by number, name or type. Documents imprimés Prints a list of all assigned identification numbers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 379: Acheminement Des Appels

    • Numéro de téléphone | Nom: Displays all available subscribers and groups. • Numéro de téléphone composé: Displays the configuration- dependent phone numbers of the configured (mutli-path) call forwardings. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 380: Groupes

    Proceed as follows: • Using the Configuration Manager ( Synthèses > Mots de passe abonné supplémentaires) Displays all configured additional subscriber passwords for the Configu- ration Manager, API and Action URLs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 381: Standard Automatiques Svi

    Synthèses > Fonction de messagerie vocale/télécopie) Displays all created voice mail and fax boxes. • Type: Voice mail or fax box • Numéro de téléphone/Nom: Number and name of the voice mail/fax COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 382: Heures De Réveil

    Proceed as follows: • Using the Configuration Manager ( Synthèses > Heures de réveil) Displays all configured wake-up times sorted by weekdays. Documents imprimés Prints a list of the configured wake-up times. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 383: Plages Horaires

    Prints a list of the configured and fixed ports. Plan de répartition des numéros Proceed as follows: • Using the Configuration Manager ( Synthèses > Plan de répar- tition des numéros) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 384 Note: For some functions a 3-digit maximum phone numbers can be assigned because the last position is needed for the function (e.g. door terminal numbers, phone numbers for call parking). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 385 The phone numbers can be shown in the Synthèse globale or Groupé par type. In the overview Groupé par type click for a type to list the configured numbers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 386: Surveillance

    Messages système (page 396) – Flux de données réseau (page 397) – Messages d’état (page 398) Diagnostic réseau Proceed as follows: • Using the Configuration Manager ( Surveillance > Diagnostic réseau) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 387: Affectation Ext. Canaux De Communication

    Note: When opening the page it first shows the status which is automat- ically updated every 30 seconds. available. used. not available. emergency call ability. no emergency call ability. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 388: Statut Comptes Voip

    • PBX not connected (cable not plugged or defective) • DSL modem defective • Faulty network configuration of the PBX If this is not effective, please check the status of the individual areas. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 389 • Faulty account data (check user name, password and authen- tication ID) • VoIP provider blocks multi registrations caused by multiple restarts of the PBX in a too short time. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 390: Statut Abonnés Internes

    ID) • Outbound proxy currently inactive (e. g. maintenance work) • Account blocked Statut abonnés internes Proceed as follows: • Using the Configuration Manager ( Surveillance > Statut abonnés internes) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 391 The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Abonné > Propriétés > Paramètres de base > Réinitialiser le statut du matériel. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 392 Abonné > Propriétés > Paramètres de base > Réinitialiser le statut du matériel. Registration VoIP phones No registration. Successful encrypted registration of the VoIP subscriber. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 393 Provisioning file assigned and requested by the device. MAC address of the device has been determined. Note: Provisioning without MAC address is not possible. System-/standard phone VoIP and ISDN phones COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 394 (IP/MAC address, type name, firmware version, status). Notes: Not all information is available for each device. By double-clicking on the additional information, these can be copied to the clipboard for further processing. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 395: Statut Relais Ip

    Displays information about the switching status of the IP relays. Note: When opening the page it first shows the status which is automat- ically updated every 30 seconds. However, not all status information can be automatically updated. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 396: Messages Système

    If you update your firmware from Version 6.4 to 6.6, old log files are grouped to form a *.tar archive in the SFTP range. Documents imprimés Prints a list of the system events. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 397: Flux De Données Réseau

    If you want to make the recorded data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled. Proceed as follows: • Using the Configuration Manager COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 398: Messages D'état

    Displays and describes those errors in the PBX that can be corrected via the Configuration Manager or in the hardware. Note: If an error occurs, the status messages appear directly after you log into the Configuration Manager. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 399 Configuration Manager Surveillance When opening the page it first shows the status which is automatically updated every 30 seconds. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 400: Help

    Next page Previous page Displays the opened help page in the table of contents. Open text Opens the print dialogue box. Open subordinated topics Close subordinate topics Open help page COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 401 Configuration Manager Help COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 402: Navigating In The Help Window

    The path consists of the titles of the topics superordinate to the current topic. By clicking a superordinate topic, you can go to the belonging help page. Searching in the Help COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 403: Printing Help Pages

    Note: If you want to print only part of the help page, mark the corre- sponding text and select Sélection in the print dialogue box. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 404: Settings - Matériel

    Settings – Matériel Settings – Matériel Topics – Sélection des modules (page 405) – Configuration du port (page 406) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 405: Sélection Des Modules

    Select the modules that are inserted in the corresponding slot. Déplacer Moves a module to another slot. The settings already made for this module will not be lost by this action. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 406: Configuration Du Port

    Configu- ration Manager. The numbers under Port correspond to the numbers used on the board. 2BRI Requirements: • Selected COMpact 2BRI module COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 407 NT needs to be configured for the external S port. Note: No selection of the connection type is possible for internal S ports. They are fixed on PTMP connection. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 408 Port is not used and port is not taken into account for the calculation of the total number of existing ports/call channels. externe Port is used as external port. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 409 Settings – Matériel Configuration du port Configurer Opens the page Connexion analogique (see chapter Settings - Public switched tel. networks > Analogue Connection > Expert Configuration, Analouge Connection). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 410: Settings - Réseaux Publics

    Appels d’urgence (page 416) – Connexions analogiques (page 421) – Connexions RNIS (page 437) – Voix sur IP (VoIP) (page 490) – Acheminement des appels (page 551) – Transfert d’appel (page 560) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 411: Indicatif

    Indicatif automatique au niveau du système Requirements: • Emergency call only with disabled exchange line access number – Using the Configuration Manager (on the following pages) – Réseaux publics > Appels d’urgence COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 412 Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 413 Indicatif international International phone prefix (e. g. 0044 for the UK). These are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 414 Here, the dial level Localité must not be selected). Reconnaissance globale du code de fournisseur LCR, Nombre de chiffres, Les chiffres commencent par Requirements: • Disabled Adopt settings from PBX location (Germany) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 415 Note: Do not change the preconfigured values for dial tone, ringer and busy tone unless you are told to do so by our support staff. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 416: Appels D'urgence

    Important: If Emergency Call Priority is disabled and other calls are being made during an emergency, there is a risk that the emergency call cannot be made immediately. Note: The emergency call priority switch is enabled for the entire PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 417 à la ligne principale after internal numbers beginning with the first digits of an emergency number have been entered, an error message will be displayed. Solve the problem by assigning new phone numbers to the internal subscribers in question. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 418 The name is used for display purposes on the system phone. The name along with the phone number also appears on some pages of the Configu- ration Manager (e.g. Call data list). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 419 For example, if the service phone number is 115, this means the internal numbers 115 and 1150 to 1159 are no longer available. All other service phone numbers are entered with area code. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 420 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 421: Connexions Analogiques

    Using the Configuration Manager (page Réseaux publics > Connexions analogiques > Numéros de téléphone) Requirements: • External analogue port (optional, see Technical Data in the Instructions) Connexion analogique Select the analogue connection to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 422 (exchange line settings for subscribers or groups). Requirements: • Network provider must support the dial-around service • Configured prefixes (country prefix and local area code) • Configured LCR (see Functions, Uses, Concepts > LCR section) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 423 Note: If you have updated your firmware from Version 6.4 to 6.6, the phone allows emergency calls by default. Paramètres expert Configurer Open the configuration of expert settings. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 424: Expert Configuration, Analogue Connection

    Expert Configuration, Analogue Connection Proceed as follows: • Separately for analogue ports • Using the Configuration Manager (page Réseaux publics > Connexions analogiques > Numéros de téléphone > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 425 GSM gateway that was purchased in a different country and therefore requires different default settings. You do not usually need to change these default values. However, if you do need to, follow the instructions from your network provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 426 PBX reduces or increases all incoming audio signals. This is necessary if audio signals are considered locally to be too loud or too quiet (e.g. the volume at which speech is output to the internal subscribers). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 427 Note: Disable this setting if the dial tone cannot be sent clearly by the public exchange and, as a result, cannot be identified by the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 428 This is needed if the public exchange requires a pause after the specified line access code is dialled. Évaluation du courant de boucle Requirements: • The loop current detection function to detect the network provider's line connection COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 429 Select as short a time as possible, because the PBX does not forward the last number to the public exchange until the specified time has passed. Approximately three seconds is the default value for manual inputs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 430 The PBX also creates the connection if it detects a call tone, and then a voice, even before the waiting time has passed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 431 The PBX must recognise the continuous tone sent by the network provider as the end of the call  The PBX recognises the continuous tone sent by the network provider as the end of the call connection. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 432 The PBX recognises the end of the call when the network provider sends DTMF code "D". Clip Type d’informations CLIP Requirements: • CLIP feature (transmission and display of the caller's phone number) enabled by network provider COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 433 Amplification (0 à +25 dB) CLIP information amplification specifies the number of decibels by which the PBX increases or reduces all the audio signals when CLIP information is being received. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 434 Possible entries: • Digits: • characters • as a wildcard for the phone number • (comma) for a one second pause • as a wildcard for a flash COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 435 Tonalité d’appel During the call phase. • Tonalité d’intérêt spéciale If the dialled phone number is not present, and the network provider has not recorded a special announcement for this situation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 436 An incorrect character string will cause the PBX to operate incorrectly. Sonnerie Fréquence The ringer frequency specifies which frequency is used by the analogue network provider to send the ring signal. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 437: Connexions Rnis

    • External S port (optional, see Technical Data in the Instructions) • Connection type PTMP connection on external S port Liasion Point-Multi-Point (PMP) Select the PTMP connection to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 438 Note: If you have updated your firmware from Version 6.4 to 6.6, the phone allows emergency calls by default. Divers Name of the PTMP connection For identification of the connection within the PBX. Paramètres expert > Configurer Opens the expert configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 439 Numéros d’abonnés multiples Numéro d’abonné multiple (MSN) The PTMP connection has up to 10 multiple subscriber numbers. The network provider assigns the phone numbers for the connection. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 440 PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 441: Expert Configuration Ptmp Connection

    Using the Configuration Manager (page Réseaux publics > Connexions RNIS > Liasion Point-Multi-Point (PMP) > Paramètres expert > Configurer) Requirements: • Configured PTMP connection Adopt settings from PBX location (Germany)  The PBX‘s location is automatically adopted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 442 You cannot check exactly how many PBXs should be charged for each call because, for example, you cannot uniquely assign the charges to one of the two subscribers involved in a query call from an external call. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 443 Phone number prefix (e. g. 0208 for Greater London). Note: If there is no fixed digit sequence as the area code at the instal- lation location of the PBX, no entry is required here. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 444 Note: Select a port a source that is synchronous to the ISDN exchange line. Conserver la couche 1 active de manière permanente Requirements: • External S port (optional, see Technical Data in the Operating Constructions) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 445 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time.  The call is not disconnected after a certain time. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 446 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par 0100 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 447 Settings – Réseaux publics Connexions RNIS Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 448 The call forwarding is performed by the PBX during a call. It is possible for all exchange line types but requires a free voice channel and the number of the caller cannot be displayed unless CLIP no scrrening is used which is COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 449 When rebooting the PBX, the saved data of the call forwarding is renewed. Important: In Switzerland, the configuration of a call forwarding is chargeable. To avoid costs, the check box must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 450 (For call forwarding via the PBX, use any available call channel). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 451 Numéro composé (CDPN) de type Numéro composé (CDPN) au format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 452 Propre numéro de téléphone (CGPN) de type Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 453 Transfert d’appel disponible dans la ligne  The exchange line has a CFU, therefore this function can be enabled.  The exchange line does not have a CFU, therefore this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 454 The feature codes specify the character strings the ISDN network provider requires to execute a service feature on the ISDN connection Possible entries: • Digits: • characters • as a wildcard for the destination number (CDPN) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 455 ISDN connection Possible entries: • Digits: • characters • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 456 Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. CDPN receives postfix Enter a postfix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 457 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 458 The customer-defined number is not checked by the exchange line for correctness. CLIP no screening from type Identité en départ au format Requirements: • Enabled Identité en départ for incmong calls COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 459 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 460: Settings Pbx Base Number/Bundle

    Proceed as follows: • Using the Configuration Manager (page Réseaux publics > Connexions RNIS > PBX base numbers/trunk bundle) Requirements: • External S port (optional, see Technical Data in the Instructions) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 461 If linear call distribution for the PTP connection is enabled (Réseaux publics > Acheminement des appels page), and if the internal numbers match the external extension numbers, the system automati- COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 462 They must be entered in the PBX and GSM gateway configurations. Notes: When you configure the GSM gateway, you must also input the connection type of the ISDN connection. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 463 "This phone does not allow emergency calls. Please use an alternative." Paramètres expert > Configurer Opens the expert configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 464 A "primary multiplex interface" is the same as a bundle and cannot be combined with other connections. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 465: Expert Configuration Ptp Connection

    Configured PBX base number Adopt settings from PBX location (Germany)  The PBX‘s location is automatically adopted. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 466 If you are using the Soft-LCR 4.0 LCR procedure, the duration of the call and your own table of tariffs are used to calculate the charges. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 467 CCNR Requirements: • Service feature CCNR (callback on no response) is enabled by the network provider. • Configured prefixes (country prefix and local area code) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 468 See the Functions, Uses, Concepts > Ring tones section for information about exceptions to signalling and sound sequences. Général Indicatif international International phone prefix (e. g. 0044 for the UK). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 469 This port is used as source for the clock synchronisation and serves as clock master for the PBX. Thus, interfering noise during calls are avoided. Note: Select a port a source that is synchronous to the ISDN exchange line. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 470 Note: This is a country-specific setting (only relevant in Italy).  All outstanding digits are transferred via DTMF. Aucun T310 pour boîtes d’informations Note: This is a country-specific setting (only relevant in Italy). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 471 However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. LCR provider digit-recognition for this connection Requirements: • Disabled Adopt settings from PBX location (Germany) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 472 Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 473 The call forwarding is performed by the PBX during a call. It is possible for all exchange line types but requires a free voice channel and the number of the caller cannot be displayed unless CLIP no scrrening is used which is COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 474 When rebooting the PBX, the saved data of the call forwarding is renewed. Important: In Switzerland, the configuration of a call forwarding is chargeable. To avoid costs, the check box must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 475 (For call forwarding via the PBX, use any available call channel). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 476 Numéro composé (CDPN) de type Numéro composé (CDPN) au format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 477 Propre numéro de téléphone (CGPN) de type Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 478 Transfert d’appel disponible dans la ligne  The exchange line has a CFU, therefore this function can be enabled.  The exchange line does not have a CFU, therefore this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 479 OUTGOING CALLS (CDPN) CDPN of type CDPN in format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 480 Infoélément The called party number is sent as info element. Préfixe de composition The called party number is sent as keypad sequence. The dial prefix is provider-specific (e. g. #31). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 481 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 482 The customer-defined number is not checked by the exchange line for correctness. CLIP no screening from type Identité en départ au format Requirements: • Enabled Identité en départ for incmong calls COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 483 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 484: Settings Extension

    Settings Extension Proceed as follows: • Separately for PBX base numbers • Using the Configuration Manager (page Réseaux publics > Connexions RNIS > Numéros Directs (SDA) en PTP) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 485 MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: • Set up phone number • CLIP no screening switched on for the ISDN connection COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 486 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 487: Settings Additional Numbers

    Configured PBX base number Numéros Directs (SDA) en PTP supplémentaires Select the extension number/bundle for that the additional numbers are to be displayed/configured, provided that more then one PBX base number was configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 488 Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. The name is used for display purposes on the system phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 489 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 490: Voix Sur Ip (Voip)

    IP (VoIP page) > Fournisseur) Configurer Opens the configuration of the VoIP provider. Nouveau Adds a new provider to the list of providers. You must then make the settings for the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 491 The access data provided for the download is for information purposes only, and is not mandatory. Exporter The list of providers is saved to the (PC) data storage device in a file called provider.tgz. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 492: Settings Voip Provider

    VoIP provider or from suitable lists in the Internet. Requirements: • For entering a URL: configured DNS server • For using a STUN server: IP operating mode IPv4 Fournisseur Select the provider to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 493 The DNS server provided by the provider is used. Utiliser son propre DNS (via le dispositif d’accès intégré) The DNS servers that are entered below are used via the selected IAD under Accès Internet utilisé. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 494 If you only want use the first network interface, you can select the default IAD. A new entry under Administration > Passerelle Internet VoIP is then optional. Select the Internet access for this provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 495 The registration time specifies how many minutes the PBX waits before reregistering itself with the VoIP provider. Note: In the test phase, after configuring the VoIP provider, we recommend you enter a low value (e.g. three minutes). After completing COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 496 (e.g. a local network) into a different IP address that can be used by a different network (e.g. the public switched phone network). If NAT traversal is switched on, and a query is sent from a COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 497 Enabled with use of STUN instead. Caution: Each time a port is opened on the NAT router, this creates a potential source of danger. • It is essential you put additional protective measures in place. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 498 The outbound proxy is a fixed default setting. Enter this data as an IP address or a URL. Note: The Synthèses > Ports page shows an overview of the PBX ports (incoming and outgoing). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 499 VoIP provider has not implemented session renewal properly. In this case, you should adjust the interval of the SIP session timer or switch it off. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 500 Approximately three seconds is the default value for manual inputs. SIPS Structure URL Requirements: • External VoIP channel that supports SIPS (optional, see Technical Data in the Instructions) • A certificate for the VoIP provider stored in the PBX COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 501 Désactiver la vérification du nom d’hôte  No verification whether the certificate belongs to the domain/IP. Gérer les certificats Opens the certificates management. Transport SIP Selection of the transport protocol. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 502 Note: If the actual IP operating mode is IPv6, STUN cannot be used as a NAT method either for SIP or RTP. Sécurité accrue  The provider provides better levels of security to protect the PBX against external attacks. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 503 Number of VoIP channels provided by the VoIP provider to be used only for incoming/outgoing calls. SRTP Requirements: • external VoIP channel that supports SRTP (optional, see Technical Data in the Instructions) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 504 (e.g. a local network) into a different IP address that can be used by a different network (e.g. the public switched phone network). If NAT traversal is switched on, and a query is sent from a COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 505 Caution: Each time a port is opened on the NAT router, this creates a potential source of danger. • It is essential you put additional protective measures in place. Signalisation DTMF Requirements: • Inband signalling: uncompressed codec (G.711) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 506 Paramètres Codec Requirements: • external VoIP channel that supports different codecs (optional, see Technical Data in the Instructions) • VoIP provider who supports the different codecs COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 507 If the call quality is impacted frequently, it is a good idea to only select codecs with lower bandwidths in theParamètres Codec priority list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 508 The Synthèses > Ports page shows an overview of the PBX ports (incoming and outgoing). Caution: Every time port forwarding is performed, there is a security risk. • For this reason we recommend you use this functionality as little as possible. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 509 This provider does not support emergency calls. When you attempt to dial an emergency number, you will hear the announcement, "This phone does not allow emergency calls. Please use an alternative." COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 510 Prendre en charge T.38 pour les fournisseurs Négociation T.38 Requirements: • external VoIP channel that supports T.38 (optional, see Technical Data in the Instructions) • VoIP provider support for T.38 • Configured internal fax subscribers COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 511 Two separate media lines for disabling audio and negotiating the fax protocol. Variant 1 Only one media line for negotiating the fax protocol (the media line for disabling audio is not used). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 512 The PBX transmits the destination phone number to the VoIP provider, as dialled. Notes: The PBX automatically converts the phone numbers dialled into this format for calls made via the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 513 If prefixes are necessary for conversion, for dialling a number without prefixes, the prefixes set for the account are used (Réseaux publics > Voix sur IP (VoIP) > Comptes > Configurer). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 514 Only DDI number (only possible for PTP connection) Your own external phone number, that is to be transferred, is sent to the VoIP provider without prefixes or the PBX base number (e.g. 8279). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 515 If prefixes are necessary for converting your own phone number, the prefixes set for the account are used (Réseaux publics > Voix sur IP (VoIP) > Comptes > Configurer). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 516 (From, P-Asserted-Identity and P-Preferred-Identity). Here, the first list field corresponds to the display text area and the second corresponds to the user area of the header. You can also choose which header is to be used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 517 If number presentation suppression is switched on, both the display text and the User name section in the From header contain "anonymous". Note: Number presentation suppression in accordance with RFC 3325, by using a privacy header, is also used automatically. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 518 Internationaliser les numéros de téléphone inconnus  If phone numbers that are not in the standard canonical format are received: (e.g. +445306… or 00445306…), they are converted into this format. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 519 Ligne de requête Forces the phone number to be evaluated using the Request Line. En-tête « To » Forces the phone number to be evaluated using the To Header. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 520 PBX are open to attacks such as the transfer of manipulated phone numbers. • To protect your phone and your PBX, ensure your VoIP provider has integrated adequate levels of security in their number presentation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 521: Management Voip Account

    Caller's name in plain text. Optional: is not transferred by all providers. Management VoIP Account Proceed as follows: • Using the Configuration Manager (page Réseaux publics > Voice over IP (VoIP page) > Comptes) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 522 VoIP account with a PBX base number and extension numbers (DDI numbers) Utilisation  The PBX uses the account for external calls. Configurer Opens the configuration of the VoIP account. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 523: Settings Voip Accounts

    IP (VoIP) > Comptes > Configurer) Note: You will receive the settings data from the VoIP provider with whom you have set up the account. Compte Select the account to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 524 This is an internal number. You can select any of the numbers in the internal supply of phone numbers. This is then used for the specific VoIP access point. Notes: A number cannot be allocated twice. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 525 SIP-ID are all used to describe a user name. If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’utilisateur and Nom d’affichage. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 526 VoIP account. Notes: To change an existing password, click on Show passwords. You can only input an entry in this field if the VoIP provider has assigned an authorisation ID. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 527 Opens the expert settings page. PHONE NUMBERS FOR PTP CONNECTION Numéro de téléphone du système Bloc d’appel direct de À Requirements: • prefixes (country and local area code) configured for the VoIP account COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 528 00 as an extension number. In contrast, if the caller only dials 0, the fallback call distribution function is enabled as soon as the time for selecting a suffix dialling digit has passed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 529 If you want an extension number to be different from the ones used in linear call distribution, or if an extension number is needed for a different function (e.g. remote configuration, CLIP no screening), you must also enter it in the COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 530 If no display name has been entered, the account name is displayed. If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Nom d’affichage. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 531 Numéros de téléphone du connexion PMP Numéro d’abonné multiple (MSN) The PTMP connection has up to ten multiple subscriber numbers. The VoIP provider assigns the phone numbers for the connection. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 532 The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 533: Expert Settings Ptmp Connection

    Adopt settings from PBX location (Germany)  The PBX‘s location is automatically adopted. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 534 Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Location must not be selected). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 535 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Nombre de chiffres Les chiffres commencent par 0100 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 536 PBX sends a corresponding message with new destination number to the exchange line. Accordingly, the call is forwarded to the new destination by the provider/exchange line. Note: Currently, providers support Call Deflection only at the SIP Trunk. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 537 When rebooting the PBX, the saved data of the call forwarding is renewed. Important: In Switzerland, the configuration of a call forwarding is chargeable. To avoid costs, the check box must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 538 (For call forwarding via the PBX, use any available call channel). Utiliser identité en départ en cas de transfert d’appel Requirements: • CLIP no screening enabled for this VoIP account COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 539 • Digits: • characters • (comma) for a 0,5 second pause • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 540 (comma) for a 0,5 second pause • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) CALL FORWARDING NO REPLY (CFNR) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 541: Expert Settings Ptp Connection

    • (comma) for a 0,5 second pause • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) Expert Settings PTP Connection COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 542 International phone prefix (e. g. 0044 for the UK) for which the account's VoIP provider has provided the phone numbers. Note: Land line connection prefixes are configured separately (Réseaux publics > Indicatif). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 543 Configured LCR (see Functions, Uses, Concepts > LCR section)  The VoIP connection is used for LCR calls. Notes: LCR must be disabled if the network provider does not support LCR. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 544 Nombre de chiffres Les chiffres commencent par 0100 Nouveau A new digit is added to the table. Supprimer Deletes the entries marked in the list. Transfert d’appel GENERAL SETTINGS FOR CALL FORWARDING COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 545 CLIP no scrrening is used which is not supported by many providers. For call forwarding via the PBX, use any available call channel Requirements: • Enabled call forwarding method 2. B channel COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 546 Note: The waiting time applies only to call forwarding that was set up using the PBX. If the network provider has configured the call forwarding function, the waiting time depends on their settings and cannot be configured in the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 547 In the case of an anonymous call, the function acts as if not enabled.  The phone number in the PBX is transmitted to the call forwarding destination. CALL FORWARDING UNCONDITIONAL (CFU) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 548 Transfert d’appel disponible dans la ligne  The exchange line has a CFNR, therefore this function can be enabled.  The exchange line does not have a CFNR, therefore this function must be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 549: Settings Additional Numbers Voip

    The exchange line must support CLIP no screening Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 550 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Nouveau Adds a new phone number. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 551: Acheminement Des Appels

    (Abonnés (Abo) > Propriétés > Paramètres de ligne). An internal destination can be assigned to an external number. Internal destinations can be subscribers, groups, voice mail/fax boxes or the automatic reception functions. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 552 A bundled PTP connection made up of several S connections with the same PBX base numbers and the same extensions block • An S connection • An analogue connection • A VoIP account COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 553 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 554 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 555: Settings Call Distribution

    (subscriber, group, voice mail/fax box or automatic reception). Settings Call Distribution Proceed as follows: • Separately for configurations • Separately for external connections • Using the Configuration Manager (page Réseaux publics > Achem- inement des appels) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 556 It is, thus, signaled in parallel to the announcement before answering. – Après l’annonce d’accueil The call is signalled after the announcement before answering to the internal number for fallback and, thus, in parallel to the call phase. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 557 A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. acheminement des appels de modem/fax actif Requirements: • Configured connection type analogue connections COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 558 If you have selected the option Fax or Fax et modem in the actif list field, the setting for the Passif check box will be ignored and active modem/fax call distribution will be enabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 559 Configured connection type analogue connections Réversion The caller is transferred to the fallback function. Internal number: The caller will be transferred to the selected internal number (subscriber, group, fax box. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 560: Transfert D'appel

    Reference > Call Forwarding for External Numbers) • Using the menu/function key on a system phone (optional, see the phone manual) Transferts d’appel pour Select the connections to be displayed/configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 561 External calls to the external number are immediately forwarded to the entered external destination number. Transf. si non-réponse  On no reply, external calls to the external number are forwarded to the entered external destination number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 562 Destination number (external number or short-code number) to which external calls to the external number are to be forwarded. Supprimer Deletes the entry fields of the entries marked in the list. The entries themselves remain. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 563: Settings - Abonnés (Abo)

    Numéros de téléphone (page 564) – Provisioning d’IP (page 570) – Profils (page 577) – Propriétés / Synthèse des fonctions (page 594) – Téléphones non attribués (page 632) – Tous les abonnés (page 633) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 564: Numéros De Téléphone

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 565 Module and port to which the end device (e. g. phone) is connected. Type de périphérique Device type depending on the end device connected. Analogue end devices: • Téléphone Analogue phone, analogue modem • Répondeur Analogue answering machine • Analogue fax machine COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 566 COMfortel 3500, COMfortel 3600 IP • COMfortel 1200 IP COMfortel 1200 IP • Téléphone VoIP par défaut Standard VoIP end device (SIP) from other manufacturers, soft phone (SIP) • Combiné pour COMfortel WS-IP COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 567 Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers). For the new subscriber PINs and passwords will be automatically generated (you can change them using the page Abonnés (Abo) > Propriétés) The following passwords must be adapted: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 568 Reading with a bar code scanner enabled and connected to the computer (e. g. via a USB interface) • Reading e. g. on the menu oft the phone or on a label COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 569 Note: If a MAC address has been entered and assigned to a subscriber, the corresponding phone can already be provided with provisioning data during its first boot process. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 570: Provisioning D'ip

    Serveur de provisioning actif  IP phones can automactically be configured as provisioning server via the PBX.  No automatic configuration of the IP phones is carried out. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 571 Provisioning is only carried out within the local network.  Provisioning can also be carried out on other possible networks (unsafe operation). Langue des téléphones après provisioning Phone language that is displayed on the phone after provisioning. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 572: Management Provisioning Files

    Using the Configuration Manager (page Abonnés (Abo) > Provi- sioning d’IP > Gestion des fichiers) Nouveau Supprimer Note: The default provisioning file Standard.xml cannot be deleted. Importer Importable file types: • *.xml • *.cfg • *.zip COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 573 Mark subscriber under Abonnés disponibles and click Granting access to all subscribers Click Enable Autorisation pour tous les abonnés. Subscribers currently logged in to the PBX are granted access rights. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 574 (e. g. Snom or Yealink) and for COMfortel IP phones additionally the COMfortel IP Editor. Notes: The Standard.xml cannot be edited. We recommend to contact the system administrator or specialised dealer to edit provisioning files. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 575 If there is no Internet connection, please check the HTTP proxy of your PBX (Administration > IP configuration). Provisioning file (*.xml) > Éditer Settings changes in COMfortel IP Editor are transferred to the provisioning file after saving. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 576 Via the file editor, settings (e. g. NTP or contacts) are directly made in the provisioning file (*.xml, *.cfg). Provisioning file (*.xml, *.cfg) > Edit Changes in the settings are effective after saving. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 577: Profils

    The available profiles (default profiles, user-defined profiles) are displayed. Consulter The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding require- ments (user-defined profiles). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 578: Settings Subscriber Profiles

    Opens the configuration of the single function for all profiles. Réglage commandé par le profil  The profile setting overrides the subscriber setting.  The setting done under Abonnés (Abo) > Propriétés takes place. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 579 All phone numbers without a provider area code can be dialled. Note: If GSM access is used for an outgoing call, the PBX automatically dials the phone number with the configured area code (national desti- nation code). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 580 > Numéros spéciaux)  The subscriber can not dial the phone numbers entered in the call restrictor irrespective of his exchange line authorisation. So it restricts the exchange line authorisation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 581 – Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux)  The subscriber can dial the phone numbers entered in the call deblocker irrespective of his exchange line authorisation. So it extends the exchange line authorisation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 582 Aucune attri- bution automatique by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 583 If an emergency number is called while phone number suppression is enabled, phone number suppression is disabled once so that the emergency service can identify the caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 584 Présentation du numéro de téléphone (appels sortants) must also be configured as Aucune. For the option Aucune, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 585 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 586 Numéro de téléphone composé  Internal and external calls to the subscriber are signaled additionally to the entered destination number. Calls directed to a group are not considered. Call Forwarding COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 587 CF destination of the subscriber. Transf. immédiat Numéro de téléphone composé  Internal and external calls to the subscriber are forwarded immediately to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 588 The subscriber can switch relays and alarms manually. Commande du système par téléphone  The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 589 • send keypad information to the network provider. Configuration of Scr CF to external numbers  The subscriber can forward the associated external number to an external destination. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 590 The subscriber can transfer a call between two external subscribers. CF (groups) / Follow me  The subscriber can • switch group properties of groups which the subscriber is a member of. • switch on Follow-me. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 591 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 592 • VoIP end device which can evaluate the available information by BLF • VoIP phone from another manufacturer: SIP convenience package enabled (optional, see chapter Functions, Uses, Concepts > Activation) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 593: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil  The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 594: Propriétés / Synthèse Des Fonctions

    [Name configuration] ...: In the displayed configuration, the function is overridden by the displayed setting. Configuration using the Configu- ration Manager (page Abonnés (Abo) > Profils > ...) faculté libre: The function is currently not overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 595 It is also possible not to enter a user PIN. Caution: Visible PINs and passwords are a security risk. • After entering the PIN/password, click on Mask PIN and password. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 596 German Federal Office for Information Security (BSI, in German). Caution: Visible PINs and passwords are a security risk. • After entering the PIN/password, click on Mask PIN and password. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 597 Only the (sub-)administrator has this authori- sation. Éditer les mots de passe Nouveau Adds a new entry to the list. Description Enter a name for the entry. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 598 By saving a new added entry, the dialogue with the automatically generated password opens. Nouveau mot de passe Note: The password is only generated if accessing the PBX via a secure HTTPS connection. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 599 The PBX cannot automatically recognize it when an analogue or standard ISDN phone is being removed. By clicking the hardware status of the subscriber is reset on page Surveillance > Statut abonnés internes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 600 All phone numbers without a provider area code can be dialled. Note: If GSM access is used for an outgoing call, the PBX automatically dials the phone number with the configured area code (national desti- nation code). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 601 > Numéros spéciaux)  The subscriber can not dial the phone numbers entered in the call restrictor irrespective of his exchange line authorisation. So it restricts the exchange line authorisation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 602 – Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux)  The subscriber can dial the phone numbers entered in the call deblocker irrespective of his exchange line authorisation. So it extends the exchange line authorisation. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 603 Aucune attri- bution automatique by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 604 If an emergency number is called while phone number suppression is enabled, phone number suppression is disabled once so that the emergency service can identify the caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 605 Présentation du numéro de téléphone (appels sortants) must also be configured as Aucune. For the option Aucune, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 606 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 607 – Using the Configuration Manager (page Données des utilisateurs > Numéros spéciaux)  A caller, who transmitted one of the phone numbers entered in the selected call restrictor or no number, is rejected. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 608 Calls directed to a group are not considered. Call Forwarding Paramètres appels externes uniquement  External calls to the subscriber are forwarded. Internal calls are not forwarded. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 609 Internal and external calls to the subscriber are forwarded immediately to the entered destination number. Transf. si occupé Numéro de téléphone composé  Internal and external calls to the subscriber are forwarded on busy to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 610 The subscriber has the rights of a sub-administrator. For logging-in to the Configuration Manager the password of the subscriber is used (in this case associated user name is sub-admin). You can configure up to four sub-administrators. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 611 If a voice mailbox has a group as its owner or user, each subscriber who is a member of the group can use this authorisation to take over calls. Commutation de configuration  The subscriber can switch configurations manually. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 612 The subscriber can switch relays and alarms manually. Commande du système par téléphone  The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 613 • send keypad information to the network provider. Configuration of Scr CF to external numbers  The subscriber can forward the associated external number to an external destination. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 614  The subscriber can park a caller in the parking zone or retrieve a waiting caller from the parking zone. Paramètres analogiques Requirements: • Subscriber is an analogue end device COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 615 The name can be displayed instead of or in addition to the phone number. Note: For some end devices, extended CLIP information can cause problems and should therefore be disabled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 616 The ringtone specifies which sequence of sounds is used to signal internal calls to internal subscribers on the PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 617 Here, exceptions for individual phones can be defined, as for these the system-wide setting under Administration > SIPS/SRTP internal (VoIP) could individually lead to problems if the PBX and the phone COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 618 Sans indicatif international (p. ex. 05306...) so that the country code is dialled with a zero when calling back. This configu- ration is not necessary for system phones. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 619 Reading with a bar code scanner enabled and connected to the computer (e. g. via a USB interface) • Reading e. g. on the menu oft the phone or on a label COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 620 Using the Configuration Manager (page Abonnés (Abo) > Provi- sioning d’IP > Gestion des fichiers) Boîtes de messagerie vocale/télécopie Fax box Phone number of the box Requirements: • Created fax box for the subscriber COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 621 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 622 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 623 (optional, see chapter Functions, Uses, Concepts > Activation)  All information about the calls of the subscriber is available for evalu- ation by BLF.  No phone numbers of the subscriber‘s calls will be transmitted by BLF. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 624 The subscriber is able to make private calls without entering a user PIN but only on his own phone. Note: When authorisation is granted for initiating personal calls without a PIN, there is no protection against misuse by other internal users. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 625 The Number of provided RSS feeds per PBX is limited to 40. In an RSS feed, the soft call function can be used to allow an external subscriber to be dialled directly. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 626 RSS feeds you subscribed to are provided via an RSS reader of the browser used. Note: Not all feed readers support RSS feeds which are password- protected. Find out how to customize the browser you are using. Signalisation by tones COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 627 These answering machines cannot differentiate between the busy signal and speech. For such cases, the busy signal can be disabled. Note: See the Functions, Uses, Concepts > Tones section for infor- mation about sound sequences. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 628 Special functions Indicatif Requirements: • System-wide automatic exchange line request switched off and entered exchange line access number – Using the Configuration Manager (page Réseaux publics > Indicatif) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 629 (see manual of the phone). For some IP system phones, the default account can be determined by the settings for the exchange line request of the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 630 System phone that supports InterCom (optional, see phone manual)  The subscriber takes automatically an InterCom call directed to him. Transmission du nom d’affichage Requirements: • VoIP device with entered display name COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 631 • System phone that supports signalling for alarm devices (optional, see phone manual)  An internal call of the subscriber is signaled as an alarm call on a system phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 632: Téléphones Non Attribués

    Select the line of the phone to be removed in the register Téléphones VoIP or Téléphones divers and click Supprimer. Assign a subscriber to a VoIP phone in the list field to the right of the corre- sponding VoIP phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 633: Tous Les Abonnés

    Specifies how many minutes pause there is until the PBX ends the trans- ferred call. Fréquence de la sonnerie Specifies the ringer voltage frequency the PBX uses to signalise calls to internal analogue subscribers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 634 PBX takes over the settings changed since the last disabling only for business calls. For this reason, you will need to check the configurations for private calls. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 635 URL d’action, Les abonnés peuvent créer leurs propres mots de passe pour accéder aux URL d’action is activated, then the subscriber may also generate or delete passwords for Action URLs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 636: Settings - Groupes

    Settings – Groupes Settings – Groupes Topics – Numéros de téléphone (page 637) – Profils (page 640) – Propriétés (page 659) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 637: Numéros De Téléphone

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 638 The list of groups is filtered by the entered or selected value. Nouveau Adds a new group. You must then make the settings for this new group. Note: Up to 64 groups can be created. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 639 Settings – Groupes Numéros de téléphone Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 640: Profils

    The available profiles (default profiles, user-defined profiles) are displayed. Consulter The selected settings can be viewed (default profiles). Configurer The user-defined profiles can be adapted to the corresponding require- ments (user-defined profiles). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 641: Settings Group Profiles

    Opens the configuration of the single function for all profiles. Réglage commandé par le profil  The profile setting overrides the group setting.  The setting done under Groupes > Propriétés takes place. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 642 (après) another single group member will be called. The order of the calls depends on the configured Priorité: First of all the member of the group first logged-in gets the position 1 in the order of calls, the second one COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 643 B initially the free group members will ring one after the other (adding). If for the first call A less than half of the group members are COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 644 If for the first call A more than half of the group members are ringing, no members are added to this call (frozen). Only the remaining subscribers are COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 645 1 will get the last position in the order for a future call after he has finished the current call. If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 646 Liste noire (appels sortants) Aucun No call restrictor is used for group members logged in as outgoing. Comme les abonnés The call restrictor selected for a subscriber is used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 647 If all released connections are busy, it is no longer possible to call. The subscriber can only use a connection with the setting Aucune attri- bution automatique by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 648 PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. On a connection with Identité en départ enabled, the number presentation defined here is not considered. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 649 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 650 A call channel reserved for a group is only available for the members of the group who are logged in the group outgoing. Busy-on-Busy Use case • Announcement before answering (si occupé or Toujours) is enabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 651 Double appel and Waiting loop if Announcement before answering is enabled. Registered and logged-in group members are recorded and the number of connections made to the group is automatically corrected downwards if necessary. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 652 The call is signalled after the announcement before answering when the caller hears Music on Hold. Annonce d’accueil Sélection de l’annonce Announcement before answering which is played for the caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 653 Note: Multi-path call forwarding for a group is executed during the entire calling period independent of the ringing sequence for the group. It is not executed if the group itself is the destination of a forwarded call. Call Forwarding COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 654 CF destination of the group. Transf. immédiat Numéro de téléphone composé  Internal and external calls to the group are forwarded immediately to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 655 CF on all logged out Numéro de téléphone composé  Internal and external calls to the group are forwarded to the entered destination number, if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 656 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy.  The voice mailbox will be called if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 657 No phone numbers of the group‘s calls will be transmitted by BLF. Note: Conversations and outgoing calls of group members are not signalised because this action of a single group member would indicate that the group is busy. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 658: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Tous contiennent le profil  The same profile is assigned to all subcribers, groups or boxes for one configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 659: Propriétés

    Manager (page Groupes > Profils > ...) faculté libre: The function is currently not overridden by a profile. (non commandé par le profil): The function can not be overridden by a profile. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 660 (après) another single group member will be called. The order of the calls depends on the configured Priorité: First of all the member of the group first logged-in gets the position 1 in the order of calls, the second one COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 661 B initially the free group members will ring one after the other (adding). If for the first call A less than half of the group members are COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 662 If for the first call A more than half of the group members are ringing, no members are added to this call (frozen). Only the remaining subscribers are COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 663 (only from external). Numéro de téléphone | Nom Group member. (Entry with Nouveau) Priorité Requirements: • Configured ringing sequence: Not Tous or Tous - groupe fractionné COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 664 Logs the phone out of the group. Connexion fixe Permanently logs the phone of a subgroup into the main group. Temporisation de sonnerie Requirements: • Configured ringing sequence: Tous or Tous - groupe fractionné COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 665 Note: Up to 40 internal subscribers or groups can be assigned to a group as members. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 666 Liste noire (appels sortants) Aucun No call restrictor is used for group members logged in as outgoing. Comme les abonnés The call restrictor selected for a subscriber is used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 667 If all released connections are busy, it is no longer possible to call. The subscriber can only use a connection with the setting Aucune attri- bution automatique by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 668 PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. On a connection with Identité en départ enabled, the number presentation defined here is not considered. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 669 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 670 A call channel reserved for a group is only available for the members of the group who are logged in the group outgoing. Busy-on-Busy Use case • Announcement before answering (si occupé or Toujours) is enabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 671 Double appel and Waiting loop if Announcement before answering is enabled. Registered and logged-in group members are recorded and the number of connections made to the group is automatically corrected downwards if necessary. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 672 The call is signalled after the announcement before answering when the caller hears Music on Hold. Annonce d’accueil Sélection de l’annonce Announcement before answering which is played for the caller. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 673 The call restrictor selected for a subscriber is used. Liste blanche (appels entrants) Aucun No call deblocker is used for group members logged in as outgoing. Comme les abonnés The call deblocker selected for a subscriber is used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 674 Call Forwarding Paramètres appels externes uniquement  External calls to the group are forwarded. Internal calls are not forwarded. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 675 Internal and external calls to the group are forwarded immediately to the entered destination number. Transf. si occupé Numéro de téléphone composé  Internal and external calls to the group are forwarded on busy to the entered destination number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 676 If a fax call is accepted by the group, it can be forwarded to a fax box by means of blind transfer. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 677 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 678 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy.  The voice mailbox will be called if all group members are logged out. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 679 No phone numbers of the group‘s calls will be transmitted by BLF. Note: Conversations and outgoing calls of group members are not signalised because this action of a single group member would indicate that the group is busy. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 680 That means, if a connection is established (incoming or outgoing) from a group member to a caller in the caller list, the phone number is deleted from the caller lists of the other group members, too. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 681: Settings - Périphériques

    – Assistant de périphériques (page 724) – Interphones (page 736) – Interfaces de paging (page 747) – Alarmes (page 752) – Relais (actionneurs) (page 762) – URL d’action (page 774) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 682: Boîtes De Messagerie Vocale/Télécopie

    Voice mail and fax function (optional, see chapter Functions, Uses, Concepts > Release) Nouveau Depending on the selection, a new voice mailbox or fax box will be added.After that, the settings for the voice mailbox/fax box must be made. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 683 The default exchange line access number on the PBX is 0 in the factory settings; however, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 684 Recording, storing in the PBX, reading from the PBX (downloading), listening to and deleting of announcements • Properties of the box under Réponse aux appels/Annonce that are not controlled via a profile COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 685 Fax box The new fax box obtains all properties of the selected template during creation (except for Users/authorisations). Par défaut The Paramètres de base are used for the box just created. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 686 If the new owner is not yet an owner of user of another box, the recently created box will automatically be enabled for the subscriber or group. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 687 Propriétés Configurer Opens the configuration page for the box. Filtres The list of boxes is filtered by the entered or selected value. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 688 PBX as an internal number (page Synthèses > Plan de répartition des numéros > Synthèse globale). Type Select one of the available options. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 689: Management Profile

    Propriétaire If necessary, select the internal phone number of the owner. Restaurer Management Profile Proceed as follows: • Using the Configuration Manager COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 690: Settings Profile Assignment

    Creation of a new profile. Settings Profile Assignment Proceed as follows: • Using the Configuration Manager A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 691: Settings Voice Mail/Fax Function

    • Voice Mail/Fax function (optional, see Functions, Uses, Concepts > Activation) Information système Link to the page Administration > Messages système for specifying how the system reacts to system information. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 692 Messages les plus anciens dans le système The oldest messages marked as read, of all messages stored in the voice mail/fax system, will be deleted (even if all messages belong to only one box). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 693 For this reason, the memory check should be performed at a time when access to the voice mail and fax boxes is not required (e.g. at night). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 694 USB data storage device can be removed safely. Caution: Do not remove the USB data storage device from the PBX while the system is running. • Switch off the PBX before removing the data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 695 The language files for German and English are automatically transferred to the USB data storage device when it is formatted. Importer The language file (*.fs) stored on a (PC) data storage device is selected and imported. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 696: Settings Voice Mailbox

    Settings Voice Mailbox Using the Configuration Manager (page Périphérique > Boîtes de messagerie vocale/télécopie > Propriétés) Boîtes de messagerie vocale/télécopie Select the voice mailbox for which the settings are to be made. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 697 Interrogation à distance  A voice mailbox can be queried from an external connection. The remote access can be performed by the administrator, sub-administrator, or owner/user after entering the corresponding PIN COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 698 External number without exchange line access number Réexpédition après Messages nouvellement enregistrés Enter the number of messages between and 20, after which the forwarding can be started (depending on the configured notification time period). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 699 Every internal subscriber is permitted to take over calls. Autorisés Every owner or user is permitted to take over calls. If a group is owner or user, every group member can take over calls. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 700 Note: Under the following circumstances, the entered value is not available to the box: – There is not enough memory capacity available on the storage media. – The memory capacity on the storage media is utilised by other boxes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 701 Nom of an outgoing mail server: The e-mails are transferred via the selected outgoing mail server. Envoyer le courrier électronique au format HTML  E-mails are sent in text format. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 702 In the case of failure of automatic clean-up, this information is sent as an e-mail. (System e-mail) Link to the page Administration > Messages système for specifying how the system reacts to system information. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 703 Requirements: • Configured DNS server (under Administration > Configuration IP) • Configured outgoing mail server (under Administration > Courrier électronique > Serveur du courrier sortant) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 704 All group members have the authorisations assigned to the group. If a group member or a subgroup is also entered individually as a user, the authorisations assigned to this user will also apply to this group member/ subgroup. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 705 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Numéro de fax). Note: Only a user is permitted to change these settings via phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 706 Format: 16 kHz, 16-bit, PCM, mono or 8 kHz, 8-bit, mono, A-law • File name: up to 32 characters Note: On the German Auerswald Internet page, audio files can be converted into the audio format required for the PBX (see www.auerswald.de/service). Audio files (*.mp3, *.wav or *.raw), for example, can be converted into the audio format G.711 (*.wav) with the...
  • Page 707 Select the phone via the list field Record announcement at the subscriber. The phone is called. The call must be accepted and after the tone an announcemnet can be recorded. Rename announcement Modifier Change the announcement name. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 708 > Profils > Configuration) assigned to the currently valid configuration will apply. Assistant personnel Requirements: • Corresponding announcement saved in the PBX • Enabled Disponibilité of the voice mailbox COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 709 The Réponse aux appels/Annonce defines the standard behaviour for the case that no Comportement spéci- fique à l’appel applies. Requirements: • Disponibilité enabled • Disabled Replacement function COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 710 (see Langue des annonces under Périphériques > Boîtes de messagerie vocale/télécopie > Propriétés > Paramètres de boîte). Annonce de la boîte Select one of the available options in the list field on the right. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 711 Click the corresponding profile name which is displayed in red font. The corre- sponding profile configuration is displayed. Requirements: • Separately for voice mailboxes • Separately for configurations COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 712 Call acceptance for door calls. appels externes Call acceptance for external calls. Personnalisé Call acceptance for calls from the entered phone number range (Ext. phone number/range, e. g. for calls from abroad). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 713 The announcement of the voice mailbox selected in the Annonce list field (Announcement 1 to 10) will be replayed. Enregistrement  The caller can leave a message. The setting for Enregistrer des messages courts also applies to the call-specific behaviour. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 714: Settings Fax Box

    Note: Recipients of a fax frequently send their responses to the number entered in the header of the fax. Therefore, the number under Numéro de fax (numéro de téléphone), should be one of your own extensions/ phone numbers with fax acceptance. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 715 Note: The PBX supports a maximum transmission rate of 14400 baud. This transmission rate may be too high for specific lines (e. g. overseas lines or VoIP connections) and may lead to transmission interferences. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 716 Note: Under the following circumstances, the entered value is not available for the box: – There is not enough memory capacity available on the storage media. – The memory capacity on the storage media is utilised by other boxes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 717 Nom of an outgoing mail server: The e-mails are transferred via the selected outgoing mail server. Envoyer le courrier électronique au format HTML  E-mails are sent in text format. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 718 Send in the case of failure of automatic clean-up  If the automatic clean-up fails, an e-mail is sent. (System e-mail) Link to the page Administration > Messages système for specifying how the system reacts to system information. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 719 Logo Logo par défaut The default logo is used. Name logo The selected logo is used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 720 The PBX enters sent e-mails in a log file (page Surveillance > Messages système). E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 721 Select a user/the users. If only one additional user is required, select the user in the first list field. If more than more user is required, they are to be selected via both list fields (from ... to). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 722 The setting made in the profile (page Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration) assigned to the currently valid configuration will apply. Rejeter les appels de fax anonymes Requirements: • Disponibilité enabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 723 Incoming anonymous faxes (without transferred number) are not accepted. Note: The setting is also possible configuration-dependent via profiles (page Périphériques > Boîtes de messagerie vocale/télécopie > Profils > Configuration > Consulter). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 724: Assistant De Périphériques

    Using the Configuration Manager (page Périphériques > Assistant de périphériques) Freely selectable name (maximum of 16 characters). Modèle de périphérique Select the device template corresponding to the device. Module Select the module on that the device is connected. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 725 Import a new device template in XML format. The device template is saved as an *.xml file to the data storage device (PC). Configurer Opens the configuration of the device template. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 726 Only for VoIP door terminals: To create a connection with a VoIP door terminal, the PBX needs to know the SIP password of the connected device. To control the relays and switch inputs, the PBX also needs to know IP COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 727 For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 728 If a door call should also be executed via VoIP accounts or GSM gateways, in any case the external number must be entered with the corresponding city code, even if it is the local prefix. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 729 The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 730 Enter the user name (authentication data to control the relays). Mot de passe Enter the password (authentication data to control the relays). Relay X, Switch input X Enter the names of the relays and switch inputs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 731 (Possible entries: Digits and the characters * and #). Note: If default values have already been entered in the device template, the entry fields will not be displayed. If you want to change these values, click Experts. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 732 In addition, you can select a simplified device template (IPBox Simple) which will make it easier for you to create an IP switch relay with the operating mode Relais manuel. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 733 Nom d’utilisateur Enter the user name required by the connected device. Mot de passe Enter the password required by the connected device. Relay X, Nom Enter the names of the relays. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 734 The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 735 Enter the names of the relays. Configuration en ligne IMPORTING DEVICE TEMPLATE A device template is either imported from the Internet Charger config. or from a file Importer du fichier. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 736: Interphones

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 737 Module and port to which the device that can be used as door terminal (e. g. a TFS Universal-Plus) is connected. Configurer Opens the configuration of the door terminal. Door terminal calls+Relay Relais COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 738 Note: Alternatively, you can also create and assign relays on the page Périphériques > Relais (actionneurs). For a detailed description of the operating modes, refer to the chapter Functions, Uses, Concepts > Relays (Actuators) > Relay Operating Modes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 739 After the door terminal has been configured in the configuration of the PBX, the door call distribution will be controlled completely – including config- uration-dependently – by the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 740 If a door call should also be executed via VoIP accounts or GSM gateways, in any case the external number must be entered with the corresponding city code, even if it is the local prefix. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 741: Settings Door Terminal

    Deletes the switch input or opens the configuration of the door call. Settings Door Terminal Proceed as follows: • Separately for door terminals • Using the Configuration Manager (page Périphériques > Interphones > Configurer) Requirements: • Created door terminal COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 742 Mot de passe SIP To create a connection with a VoIP door terminal, the PBX needs the SIP password of the connected device (see manual and settings of the device in question). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 743: Settings Door Call

    DTMF sequences the connected device sends, see the manual of the device in question. Note: The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 744 Numéro de téléphone composé Proceed as follows: • Separately for configurations Select the destination number you want to assign to a door call. Sonnerie Proceed as follows: • Separately for configurations COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 745 Note: Set the call duration in the connected door terminal to the maximum call duration. The actual call duration will then be limited by the PBx. Choix de ligne/Présentation du numéro de téléphone DDI Proceed as follows: • Separately for configurations COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 746 A second ringer can additionally be installed at locations where ringing of the phone will not always be heard. It will then be triggered by a relay with the operating mode second ringer which is assigned to the door call. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 747: Interfaces De Paging

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 748 (e. g. an a/b-Audiobox at a loudspeaker system) is connected. Configurer Opens the configuration of the announcement output. Relais Requirements: • Relay/actuator (optional, see chapter Technical Data in the Instructions) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 749 For a detailed description of the operating modes, refer to the chapter Functions, Uses, Concepts > Relays (Actuators) > Relay Operating Modes. Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 750: Settings Announcement Output

    DTMF sequences the connected device requires, see the manual of the device in question. Note: You can use the comma ',' character as a pause of half a second. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 751 For information about how much time the connected device requires to be ready for reception again after receiving DTMF sequences, see the manual of the device in question. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 752: Alarmes

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 753 Toujours After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. Configurer Opens the configuration of the alarm. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 754 A relay with the operating mode Alarme, which is used to enable e. g. a siren when the alarm has been triggered, is assigned to the alarm. In the list field, select one of the existing relays and click COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 755 Link to the page Périphériques > Relais (actionneurs) Deletes the relay or opens the configuration of the relay. Entrée Requirements: • Switch input (optional, see chapter Technical Data in the Instructions) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 756 Note: The switch input remains part of this other device (e. g. door terminal) in the configuration of the PBX, but takes over the selected alarm function for the alarm. Deletes the switch input or opens the configuration of the switch input. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 757: Settings Alarm

    Toujours After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 758 Internal number of the individual phone Internal number of the group Notes: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 759 Alarm calls should preferably be made via the land line. Délai de temporisation d’alarme 0..99 Specifies how many seconds elapse, after the alarm is triggered on the switch input, before the first alarm loop starts. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 760 The Action URL will be assigned to the alarm type Alarm timeout. If none of the alarm subscribers acknowledges the alarm, the alarm call ends after the set alarm loops and the Action URL is sent. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 761: Settings Switch Input

    Action URLs. Settings Switch Input Proceed as follows: • Separately for switch inputs • Using the Configuration Manager (page Périphériques > Alarmes > Entrée > COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 762: Relais (Actionneurs)

    Freely selectable name (maximum of 16 characters). Numéro d’ident. Identification number of the relay which is automatically assigned when a new relay is created. Module Select the module on that the device is connected. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 763 Second ringer, refer to the chapter Functions > Door Functions > Configuring a Second Ringer for Door Calls. utilisé par Assigns a device to the relay. Nouveau A new relay is created and assigned to a device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 764: Settings Relays (Actuators)

    Proceed as follows: • Using the Configuration Manager (page Périphériques > Relais (actionneurs) > Configurer) Configuration du relais Select the relay. Analogue Door Terminal Commande d’arrêt Requirements: • Created relay COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 765 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 766 Relais déclenchable par URL d’action  Provided that the access authorisation to Action URLs is granted system-wide or for a subscriber, the individual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 767 0 to 6000 (0 only for manual relays). Notes: The switching duration is used for relays with the operating modes Light, Door opener, Alarm, PC relay and Manual relay. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 768 Relais déclenchable par URL d’action  Provided that the access authorisation to Action URLs is granted system-wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 769 0 to 6000 (0 only for manual relays). Notes: The switching duration is used for relays with the operating modes Light, Door opener, Alarm, PC relay and Manual relay. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 770 Relais déclenchable par URL d’action  Provided that the access authorisation to Action URLs is granted system-wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 771 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 772 PBX needs to know how much time the connected device requires to be ready for reception again after receiving DTMF sequences (see the manual of the device in question). Requirements: • Created analogue relay COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 773 Activer, Désactiver Enter DTMF sequences required by the connected device. Possible entries: Digits and the characters * and # and the comma ',' character as a pause of half a second. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 774: Url D'action

    (Service > Developer). Nouveau Adds a new Action URL. You must then make the settings for this new Action URL. Supprimer Deletes the entries that are marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 775 Enabled Subscribers may generate own passwords for accessing Action URLs Note: Additional passwords can also be created for individual subscribers (Abonnés (Abo) > Numéros de téléphone > Configurer > Paramètres de base). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 776 Freely selectable name to identify the Action URL within the PBX. URL d’action Protocol, IP/URL and command must be understood by the receiving device (example: http://phoneIP/remote_control?action=HANGUP). You find further information in the device manual. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 777 In the list field Type d’alarme, select the alarm type. Click Ok. Note: You can successively select all three alarm types for one Action URL. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 778 Freely selectable name. This name is used to identify the alarm within the PBX. Type d’alarme Note: You can select all alarm types for one alarm. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 779 The Action URL will be assigned to the alarm type Expiration alarme. If none of the alarm subscribers acknowledges the alarm, the alarm call ends after the set alarm loops and the Action URL is sent. Link to page Périphériques > Alarmes COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 780: Settings Action Url (Http Request)

    Select the alarm you want to configure. Nom d’utilisateur Enter the device‘s username that shall be reached via the Action URL. Mot de passe Enter the password that belongs to the username. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 781 Settings – Périphériques URL d’action Réponse requise  A message concerning the Action URL that is was sent is displayed (Monitoring > System messages). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 782: Settings - Calendriers

    Settings – Calendriers Settings – Calendriers Topics – Configurations (page 783) – Plages horaires (page 786) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 783: Configurations

    Note: If automatic configuration switchover is enabled, the configuration enabled under Time control > Switching times for the current time becomes active. If a different configuration is then switched manually, this remains active until the next switching time. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 784 Synthèses > Plan de répartition des numéros d’identification. activer The selected configuration is switched on. Note: To switch off a configuration, switch on a different configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 785 You must then make the individual settings for the configuration. Supprimer Deletes the entries marked in the list. Copier Configuration settings are copied from one configuration into other, selected configurations. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 786: Plages Horaires

    Automatic configuration switchover is enabled – Using the Configuration Manager (page Calendriers > Plages horaires) • For using the holidays: Configured and enabled holidays – Using the Configuration Manager (page Fonctions > Calendrier) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 787 Three wake-up announcements are available to indicate the time of day. Nouveau Adds a new switching time to the list. For this switching time settings must be configured. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 788 Settings – Calendriers Plages horaires Supprimer Deletes the entries marked in the list. Copier Switching times are copied from one weekday to other selected weekdays. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 789: Settings - Routage

    Settings – Routage Settings – Routage Topics – Soft-LCR 4.0 (page 790) – Routage VoIP/GSM (page 800) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 790: Soft-Lcr 4.0

    Using the Configuration Manager (page Routage > Soft-LCR 4.0 > Abonnés LCR) Numéro de téléphone Nom Requirements: • Enabled LCR subscribers Select the subscribers for whom automatic LCR is to be carried out. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 791: Management Lcr Providers

    LCR pour les appels DISA is switched on/off on the page Fonctions > DISA (Call Through) under Paramètres de ligne. Manual LCR by dialling a preceding provider area code is always possible if the network provider supports dial-around service. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 792: Management Networks/Lcr Import

    Up to 50 dial-around providers can be created. Supprimer Deletes the entries marked in the list. Management Networks/LCR Import Proceed as follows: • Using the Configuration Manager (page Routage > Soft-LCR 4.0 > Importation réseaux/LCR) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 793 Nouveau to enter.) Configurer Opens the configuration of the networks and the corresponding prefixes. Nouveau Adds a new network to the list. Up to 60 networks can be created manually. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 794 (provider, tariff groups and data) and import this into the PBX (e. g. www.telefonsparbuch.de). Important: When importing configuration data, existing LCR data is deleted. Exporter A completed LCR configuration is saved to a data storage device in a *.gz file. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 795: Management Area Codes/Area Code Ranges

    Adds a new area code/area code range to the list. Up to 1000 entries can be created for all networks in total. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 796: Management Lcr Tables

    Weekdays when dialling is to be carried out using the corresponding provider. Heure Time point starting on the corresponding Jour when the dial attempt is to be carried out via the corresponding provider. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 797 PBX (page Fonctions > Crédits de communication). Prix par minute Proceed as follows: • Separately for main provider, 1st and 2nd fallback provider COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 798 Separately for main provider, 1st and 2nd fallback provider Charge pulse time unit used to bill a call after the first metering pulse. Note: For second pulses of differing lengths, enter the most unfavourable meter pulse. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 799 Settings – Routage Soft-LCR 4.0 The provider bills each started meter pulse in full. Nouveau Adds a new LCR table to the list. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 800: Routage Voip/Gsm

    Up to 400 exception numbers can be entered. (Select Nouveau to enter.) Note: Do not enter the phone numbers for software updates (system phone) etc. numbers as exception numbers. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 801 Settings – Routage Routage VoIP/GSM Freely selectable name. This name is used to identify the exception number within the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 802 ISDN PTMP connections or ISDN PTP connections. PBX base number [extensions block (DDIs)] | Name of connection: The dialling is carried out by the GSM gateway at the selected external port of COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 803 Supprimer Deletes the entries marked in the list. Exporter The columns Numéro de téléphone/Zone and Nom are saved to the (PC) data storage device in a file called ausnahmerufnr.csv. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 804 In case that the selected provider has low prices only for a limited space of time, you can switch on and off single exception numbers by configuration.  Configuration, during which the exception number is used. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 805: Settings - Fonctions

    LAN-TAPI (page 840) – Calendrier (page 838) – Recherche de nom en ligne (page 846) – File d’attente (page 856) – Musique d’attente/Annonces (page 858) – Heures de réveil (page 867) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 806: Prise De La Ligne Principale

    Appliquer le profile du poste transférant la ligne The exchange line settings for the manually switched exchange line access are set depending on the transferring subscriber. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 807 The charges for a call are billed to the requesting subscriber. Time limitation for establishing the external call (1..60 min) Specifies how many minutes the exchange line access will persist at maximum if a call is not initiated successfully. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 808: Standard Automatiques Svi

    This is an internal number. You can select any of the numbers in the internal supply of phone numbers. This number is then used for distributing calls and can be called directly by an internal subscriber. Notes: A number cannot be allocated twice. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 809 Opens the configuration of the automatic reception. Nouveau Adds a new automatic reception. You must then make the settings for this new automatic reception. Note: A maximum of ten automatic receptions can be created. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 810: Settings For Automatic Receptions

    Settings for Automatic Receptions Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Fonctions > Standard automatiques SVI > Configurer) Requirements: • A configured automatic reception COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 811 Specifies how often the greeting is played if the caller does not input a valid number. The system react as if the destination was busy/did not reply, after the announcements and the subsequent waiting time has elapsed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 812 2 minutes, external calls for max. 8 minutes. This time depends on the settings made. VoIP and ISDN subscribers, for example, can only be called for 3 minutes if the call is not answered. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 813 Select the announcement to be played to a caller if the destination is busy or does not reply. Make your selection from the announcements for automatic receptions and the announcements before answering, or do not select an announcement. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 814 (pressing the R key, dialling the internal number, and ringing period).  The caller hears the call tone during the call phase. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 815 Note that an internal subscriber or a group must have at least Entrants uniquement, avec appel d’urgence exchange line authorisation to enable them to answer a call transferred by the automatic reception. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 816 An external destination number can be reached by entering an internal destination which is forwarded to an external one (e.g. via call forwarding (subscribers or groups) with the required external phone number as destination number). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 817: Disa (Call Through)

    LCR pour les appels DISA Requirements: • Configured LCR – Using the Configuration Manager (page Routage > Soft-LCR 4.0  Even for Call Through calls the most cost-effective phone service provider is determined. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 818 Call Through calls: • Exchange line authorisation • Call restrictor (outgoing) • Call deblocker (outgoing) • Preferred exchange line • Number presentation (outgoing) • Number presentation (incoming) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 819 Note: Call Through numbers are not included in call distribution and cannot be diverted. Nombre maximum Specifies how many how many simultaneous Call Through calls are permitted for the exchange line. ---: No Call Through calls are permitted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 820 Call Through user is checked. Nouveau Adds a new Call Through user to the list. You must then make the settings for the Call Through user. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 821 Settings – Fonctions DISA (Call Through) Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 822: Textes Clip

    • TAPI The configured CLIP text is displayed on analogue phones during a call that signals the LAN-TAPI function. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 823 Using the Configuration Manager (page Fonctions > Textes CLIP) Requirements: • System phone or analogue phone with alphanumerical CLIP infor- mation • Phone number display (CLIP): Infos CLIP and Infos CLIP étendues enabled for the analogue subscriber COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 824: Short-Code Macros

    The replacement of an internal number by another internal number is not supported. It is not possible to integrate a macro into another macro. Macro types: Simple digit sequence that is replaced by the macro short-code. • • • COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 825 Note: A short-code number must not begin with or the exchange line access number. For example: the internal number 60 for the pick-up sequence ##06. Nom de la macro For example: Pick-up COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 826 Digit sequence (e. g. ##06) or sequence of macro commands that are selected or triggered by the short-code. Nouveau Supprimer Documents imprimés Prints a list of all configured short-code macros. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 827: Crédits De Communication

    ISDN connection • The AOCD service attribute released by the network provider (charge transmission during the connection) • Configured LCR – Using the Configuration Manager (page Routage > Soft-LCR 4.0) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 828 Specifies the highest amount that a call allowance account may not exceed. La perception des taxes change avec le abo.  After transferring a call to another internal end device, the account of the other subscriber is debited. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 829 Important: You cannot enter/set/recharge a call allowance balance if Compte illimité under Recharge selon le modèle suivant is selected. Call allowance balance (EUR) Specifies the current call allowance balance of the call allowance account. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 830 Recharger le crédit Several call allowance accounts are increased simultaneously by the configured allowance charge amount. Select the check boxes of the subscribers in question and click Enregistrer. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 831 For several call allowance accounts the allowance charge amounts are set simultaneously to the same value. Select the check boxes of the subscribers in question, enter the allowance charge amounts under sur and click Enregistrer. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 832: Fonction Hôtel

    Proceed as follows: • Using the Configuration Manager (page Fonctions > Fonction Hôtel > Créer formulaire d’impression) Paramètres de l’imprimante actif  The telephone bill is issued directly to a printer. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 833 Number (max. 4) of invoices to be printed out (original document + copies). Note: When printing out an interim invoice, this setting is ignored and only the original is printed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 834 Objet Caractère gras Libellé de facture Max. 80 characters. Données de facture Headlines of the invoice data No d'affectation, Arrivee and Depart are freely selectable (recommended: preset texts). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 835 (e. g. Calls before the following date are not included in the overview) Texte de pied de page Caractère gras Footer X 3 lines (max. 80 characters per line) are available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 836: Management Hotel Function

    Imprimer la page test To check the layout. Management Hotel Function Abonnés de la réception Proceed as follows: • Using the Configuration Manager (page Fonctions > Fonction Hôtel > Abonnés de la réception) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 837 Using the Configuration Manager (page Fonctions > Fonction Hôtel > Abonnés de la pièce) Nouveau Adds a new hotel room phone from the configured subscribers. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 838: Calendrier

    Fill out Nom and Date and select an Option: • actif: Day is enabled as holiday. • une fois: Day is enabled as holiday only for the current year. • LCR actif: Day is enabled as LCR. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 839 PBX. Note: Holidays inserted in this manner can be edited or deleted individ- ually as needed. Each of these changes is carried out automatically for all calendar years. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 840: Lan-Tapi

    Port on the PBX which is used for communications with the TAPI server. Note: The new configuration will only become effective after the PBX or the TAPI server has been restarted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 841 Information Security (BSI, in German). Caution: Visible passwords are a security risk. • After entering the PIN/password, click on Hide passwords. Redémarrer le serveur TAPI Redémarrage Restarts the TAPI server. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 842 • PBX Call Assist function enabled (optional, see chapter Functions, Uses, Concepts > Activation) PBX Call Assist is a CTI software available from Auerswald. Its use must be switched on in the PBX.  All available TAPI lines are administrated by the corresponding server software UCServer.
  • Page 843 Settings – Fonctions LAN-TAPI Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 844: Parçage D'appels

    For example, if the phone number 12 is assigned, the phone numbers 120-129 and 1200-1299 are no longer available. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 845 If the hold time elapses a second time without the call being transferred, the connection is discon- nected and the caller hears the busy signal. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 846: Recherche De Nom En Ligne

    A configured DNS server and, if necessary, an HTTP proxy server – Using the Configuration Manager (page Administration > Configu- ration IP) • At least one online service provider must have been entered for the online name search COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 847 Note: The access data provided for the download is for information purposes only, and is not mandatory. Nouveau Adds a new provider to the list of providers. You must then make the settings for the VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 848 The selected provider is saved to the (PC) data storage device in a file called nr2name_config.n2n. Copier Selects an existing provider from the list of providers and uses that provider as the basis for creating a new VoIP provider. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 849 Tests the search properties. In the Numéro de téléphone entry field, enter the phone number to be tested, in the Filtres (propriétés de recherche) list field, select how many of the configured search properties are to be processed, and click Exécuter. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 850: Management Online Name Search Group Filters

    (priority). A group filter will only be processed if the application of group filters with a higher priority has not been successful. Configurer Opens the configuration of the group filter. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 851: Settings Online Name Search Group Filters

    Proceed as follows: • Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Paramètres de base > Configurer > Configurer) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 852 (priority). A search property will only be processed if the application of search properties with a higher priority has not been successful. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 853 The search is made line-by-line. Nouveau Adds a new search property to the list. You must then make the settings for the search property. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 854: Settings Online Name Search Text Converter

    Using the Configuration Manager (page Fonctions > Recherche de nom en ligne > Convertisseur de texte) Chaîne de caractères reçue Characters, character strings, or texts to be substituted. (Select Nouveau to enter.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 855 Adds a new character string to the list. You must then make the settings for the character string. Supprimer Deletes the entries marked in the list. Par défaut Resets the character strings to default values. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 856: File D'attente

    Settings – Fonctions File d’attente File d’attente Topics – Settings Waiting Field (page 856) Settings Waiting Field Proceed as follows: • Using the Configuration Manager (page Fonctions > File d’attente) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 857 Numéro de téléphone d’abonné/groupe pour file d’attente Select the group that is to be used as waiting field (alternatively single waiting field reception). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 858: Musique D'attente/Annonces

    This list is where you manage the audio files you have created for the different PBX functions. You can use an external programme to create the audio files and then import them. Alternatively, you can record the COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 859 A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 860 Écouter A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 861: Settings For Music On Hold And Announcements

    The music on hold is played from the PBX. Musique d’attente avec annonce Volume de la musique d’attente pendant l’annonce Specifies how loudly the music on hold should be played during the announcement. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 862 The caller will hear the ringtone during the ringing phase. Annonce d’accueil  A caller hears the music on hold after the playback of the announcement before answering.  The caller will hear the ringtone during the ringing phase. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 863 Note: The volume at the phone for emergency calls cannot be set under 50 %. Écouter A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 864 Note: The volume at the phone for emergency calls cannot be set under 50 %. Écouter A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 865 Note: The volume at the phone for emergency calls cannot be set under 50 %. Écouter A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 866 Note: The volume at the phone for emergency calls cannot be set under 50 %. Écouter A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 867: Heures De Réveil

    When a wake-up call is acknowledged, the wake-up process for each wake- up time is interrupted. Durée d’un appel de réveil (30 à 120 sec.) Specifies how long an individual wake-up call is played on an end device. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 868  The wake-up calls set up for a Sunday are played on enabled holidays.  The wake-up calls of the corresponding weekdays are played on holidays. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 869 "single wake-up", you will be woken at 07.30 on the following Monday morning. The wake-up call is then switched off automatically. However, if you enable the same wake-up call for "multiple wake-up", you will be COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 870 Wake-up call is switched on and will be made on the next possible date. Nouveau Adds a new wake-up time. Note: A maximum of 20 wake-up times can be configured per subscriber. Supprimer Deletes the entries marked in the list. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 871: Settings - Données Des Utilisateurs

    Settings – Données des utilisateurs Settings – Données des utilisa- teurs Topics – Données d’appel (page 872) – Carnets d’adresses (page 894) – Numéros spéciaux (page 926) – Messages (page 929) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 872: Données D'appel

    Using the Configuration Manager (page Données des utilisateurs > Données d’appel > Liste des appels) Date / Time Display of the date/time when the call was started. Durée Display of the call duration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 873 Requirements: Online name search configured and enabled. Soft Call: Phone number is dialled directly. Requirements: User logged in to the Configuration Manager. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 874 Call Through call: External number of the Call Through user • Door-to-external calls: Phone number of the door terminal • Appels de réveil: Internal number of the person to be woken up COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 875 (direct calls to external subscribers are not displayed). Nom réel abo. Displays the subscriber or group name for: • Internal subscriber numbers • Internal group numbers • Appels d’alarme COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 876 Fonctions > Crédits de communication. Note: If the charges for the calls are to be recorded, transmission of the call charges must be enabled on the external S ports. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 877 Call charges or times can be billed according to individual projects. Business calls are then initiated with project numbers that are recorded and displayed if the call was successfully transferred. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 878 All marked entries in the list will be deleted. Exporter The current data in the table (gesp_dat.csv.gz) can be exported (gespr_dat.csv) for further processing. Important: Note the following legal notes before saving the call data. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 879 If you want to make the call data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled. Documents imprimés All entries are printed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 880: Call Data Column Settings

    Display of the dialled number of the LCR provider, if an external number was dialled via a provider (manual entry or automatic LCR). Numéro externe Displays the external phone number of the call partner. • Appels sortants: Displays the dialled phone number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 881 Requirements: Online name search configured and enabled. Soft Call: Phone number is dialled directly. Requirements: User logged in to the Configuration Manager with Phone book authorisation (business). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 882 Call Through call: External number of the Call Through user • Door-to-external calls: Phone number of the door terminal • Appels de réveil: Internal number of the person to be woken up COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 883 (direct calls to external subscribers are not displayed). Nom réel abo. Displays the subscriber or group name for: • Internal subscriber numbers • Internal group numbers • Appels d’alarme COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 884 Fonctions > Crédits de communication. Note: If the charges for the calls are to be recorded, transmission of the call charges must be enabled on the external S ports. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 885 (Fact.) is displayed under Coûts. Direction Outgoing or incoming call. Type de facture professionnel Business call privé Private call: External call with private exchange line access réussis Successful call échecs Unsuccessful call COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 886 The table column is added to the call data list. Description in call data list Displays the description of the colum in the call data list. Enregistrer The changes are saved. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 887: Settings Filter

    Using the Configuration Manager (page Données des utilisateurs > Données d’appel > Filtres) Nom du filtre Name of the used filter (standard or own filter). Time period Filter criteria for the time period. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 888 Type de facture Private Calls, Business Calls, Successful Calls, Unsuccessful Calls  Calls that are displayed after being filtered. Fonction Hôtel Hotel invoice number (1..65535) Entering the hotel invoice number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 889 Calls made with selected external subscribers. Possible entries: Phone number, name and replacement *. Numéro(s) de projet Calls assigned to certain projects. Retour Back to previous page. Enregistrer The changes are saved. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 890: Settings Call Data

    Chargeable calls and unsuccessful outgoing calls (e. g. transfer charges) • Gratuits/Appels sans informations de coûts  Calls that are free of charge or for which no charge information is transmitted. – Réussis uniquement COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 891 Calls with additional charges (e. g. the transfer charge for collect calls). • Enregistrer les appels de réveil dans la base de données d’appel  Wake-up calls to internal subscribers (see Fonctions > Heures de réveil) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 892 Création d’un fichier se rapportant aux abonnés à chaque départ • Clean-up interval • Suppression automatique si (1 à 200 Mo) est utilisé • Dossier de fichiers de données d’appel /checkoutdata/ COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 893 Settings – Données des utilisateurs Données d’appel Enregistrer The changes are saved. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 894: Carnets D'adresses

    Carnets d’adresses > Contacts & affectation) Contacts Proceed as follows: • As administrator: page Données des utilisateurs > Carnets d’adresses > Contacts & affectation • As a user: page Contacts & affectation COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 895 - Using the filter: enter at least one character or one digit in the Filtres line in one or more of the entry fields. - Using the tabs: click Tous, Contacts sans groupes de contacts, or an initial letter. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 896 Gmail. The contact will then be deleted from the Google contact group linked to Gmail after the next synchronisation. Important: Once you delete a contact, you cannot restore it (undo the step). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 897 Important: If you delete all the contacts you cannot undo this step. Note: The Tout supprimer button is only available in Tous les contacts view. Importer la vCard v2.1 Import of a vCard in version 2.1. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 898 If contacts with identical contact data are already present they will be overwritten. If contacts with different contact data are already present, new contacts are created. The contacts are automatically assigned to the predefined standard contact groups. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 899 - A photo of the person (in connection with the data backup) - The electronic contact addresses (private and work), e. g. the e-mail address - The position and department within a company COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 900 Only one type can be selected per contact group. It is not possible to change the contact group type afterwards. If you have not selected a type, the Groupe de contacts par défaut type is automatically assigned to the new contact group. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 901 For users: read access to at least one contact group You can export contact groups, contacts with the same initial letter or Tous les contacts in a single text file (*.csv). Important: Note the following legal notes: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 902 If you want to make the contacts available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 903 • For users: write access to at least one contact group • For users: Only contacts that are assigned to the contact groups for which the user has write access COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 904 Before the contacts are being saved, all subscribers to the PBX must be informed that these contents will be forwarded. They must also be informed about who will use the data received. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 905 • For users: write access to at least one contact group • For users: Only contacts that are assigned to the contact groups for which the user has write access COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 906 Select all or a selected CSV contact you want to adopt from the CSV import group into the pbx. Important: Once you delete a contact, you cannot restore it (undo the step). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 907: Settings Contacts

    For users: Only contacts that are assigned to the contact groups for which the user has write access Settings Contacts Proceed as follows: • Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Contacts & affectation > COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 908 For the displaying in the call data list and for various connected phones the Nom d’affichage is used. If you have not entered anything in the entry field Nom d’affichage, the display name will automatically be generated from COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 909 In the contact list of the phone only the first 16 characters of the display name will be displayed (perhaps more, depending on space and character width). Additionally to the display name four phone numbers per contact will be displayed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 910: Settings Contact Groups

    . You can assign the following types to the contact groups: • Groupe de contacts par défaut COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 911 Gmail account into the address books of the PBX. After you have created a Google contact group, you can synchronise it manually or automatically with one or all contact groups stored in Gmail. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 912 Gmail account. Intervalle de mise à jour Entering the time interval of an automatic synchronisation. Groupes de contacts Google Selection of google contact groups that are synchronised automatically. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 913 Note: If the contact group stored in Gmail contains more than 2000 contacts, only the first 2000 contacts will be imported into the Google contact group, the rest will be ignored. Nouveau A new contact group is added. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 914: Contact Group Authorisations Settings

    Contact Group Authorisations Settings Proceed as follows: • Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Droits de groupe de contacts) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 915 & affectation page, and able to perform the following tasks: – Searching for and displaying a contact – Dialling from within the contacts (soft call) – Reading the QR code – Exporting a contact data record (vCard) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 916 Filtres de groupes de contacts Restricting the search for a contact group. Numéro de téléphone Phone number of the phone. Filtres Restricting the search for the phone number of the phone. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 917 Note: You must select the Accès en lecture check box before you select the Accès en écriture check box. Tous  Read and write access to all contact groups is activated. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 918: Settings Standard Contact Groups

    A Google contact group cannot be used as standard contact group. Abonné connecté Proceed as follows: • As administrator: page Données des utilisateurs > Carnets d’adresses > Groupes de contacts par défaut COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 919 As an administrator: page Données des utilisateurs > Carnets d’adresses > Groupes de contacts par défaut • As a user: page Contacts & affectation Requirements: • For users: write access to at least one contact group COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 920: Settings Address Books

    Phone number of the phone. Name of the phone. Enregistrer The changes are saved. Settings Address Books Proceed as follows: • Using the Configuration Manager (page Données des utilisateurs > Carnets d’adresses > Paramètres) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 921 The security and performance of the PBX is improved. No contact data can be transferred to the IP end devices. Note: The LDAP server's IP address matches the PBX's IP address and is predefined. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 922 A coloured bar under the entry field shows the security level of the password (red = low level, green = high level). Passwords with a low security level can not be saved. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 923 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords are a security risk. • After entering the PIN/password, click on Attribuer les mots de passe. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 924: Information About Transfer Via Ldap Server

    For the transfer of all selected contact groups (e. g. in the factory settings). • User name cn=auerswaldschandelah,dc=auerswald • BaseDN dc=auerswald • Password auerswaldsecret COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 925 BaseDN on page Administration > Phonebook in the following fields: the user name (e. g. cn=auerswaldschandelah,dc=auerswald) in the Bind user entry field and the BaseDN (e. g. dc=auerswald) in the Base entry field. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 926: Numéros Spéciaux

    Name of the call deblocker/call restrictor. Type This column displays the direction (incoming/outgoing) of the call deblocker/ call restrictor. Rejet des appels anonymes  Anonymous incoming calls are rejected by the call restrictor. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 927 Numéro de téléphone/Zone Phone number and range of the corresponding call deblocker/call restrictor. Name of the corresponding phone number. Nouveau A new call deblocker/call restrictor is added. Enregistrer The changes are saved. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 928 Settings – Données des utilisateurs Numéros spéciaux Supprimer The selected entry will be deleted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 929: Messages

    – For admin: Données des utilisateurs > Carnets d’adresses > Messages – For user: Messages (Voice mail-/fax boxes) Messages Selcet the voice mailbox in question according to its name or number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 930 Shows all messages/faxes moved to the archive. Direction Tous Shows all messages/faxes including those in the archive. reçue Shows only the received messages/faxes. envoyée Shows only the sent messages/faxes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 931 Options. It is not updated automatically. Click Actualiser to reload the page and update the data displayed. If the fax could not be transferred, is displayed under Options. Moreover, a status message will be output. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 932 Deletes the entries marked in the list. Lire Entries marked in the list are set to read. Non lu Entries marked in the list are set to unread. Copier/Déplacer Moves, copies or archives the messages/faxes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 933: Settings - Administration

    Liste des adresses IP bloquées et autorisées (page 993) – Certificats (page 997) – Courrier électronique (page 1004) – Messages système (page 1014) – Logs (page 1020) – Données de service (page 1023) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 934: Données Constructeur/Opérateur

    The user data for the administrator access are used for administrator regis- tration on the PBX. Note: Changes at the administrator access are only possible with an encrypted HTTPS connection. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 935 All PINs in the PBX are unambiguous. Therefore, you cannot assign the same PIN twice. Avoid using PINs that can easily be found out (e. g. birthdays, specific dates, 123456, etc.) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 936 • To create a secure password you can consult, for example, the guidelines of the German Federal Office for Information Security (BSI, in German). Please confirm your changes with the current admin password Protection against unauthorised changes. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 937 PBX and is servicing it. They appear in the overview when you click the logo. Opérateur et emplacement du système Entreprise ... Étendue dans l’espace Location data of the PBX. Appears on the overview when you click on the logo. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 938: Activation

    Note: You can carry out the expansion activation in the online shop or have your dealer do it for you. Requirements: • A user account in the Online Shop Nombre de fonctions activées Overview of the enabled functions. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 939 Important: Note that when you change a voucher code into an activation code, the right of withdrawal expires before expiry of the withdrawal period. Enter an activation or voucher code. Actualiser The overview of the enabled functions is refreshed. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 940: Droits D'accès

    1. Open the page Administration > Droits d’accès. 2. Click next to the required page to list all subpages. 3. Select or clear all check boxes for the pages to which sub-admin and user shall have access. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 941: Sauvegarde De Données

    Note: A configuration file that was created with an older firmware version, may possibly not contain all of the configuration data (for example, data for new functions that were added by a firmware update). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 942 Note the following legal notes before saving the data backup. The data backup includes, amongst others, the following legally especially protected components: - Configuration of the PBX - Names of internal subscribers COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 943 Lire les paramètres réseau Lire les données du système Lire la musique d’attente et les annonces Photos de contact  Activates the selected data packets for exportation from the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 944 PBX. The database is reset, and the configuration data is restored to the PBX once more. This eliminates internal errors the configuration data may contain. The configuration of the PBX remains unchangend. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 945 (for example, data for new functions that were added by a firmware update). Requirements: • Selected configuration file The configuration data is restored at the restoration point. The PBX restarts. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 946 A maximum of ten restoration points are set. If an eleventh restoration point is set, the oldest of the current restoration points is overwritten. Note: A restoration point is automatically inserted at every firmware update. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 947: Mise À Jour/Redémarrage Du Firmware

    • A firmware file (*.rom) saved on a data storage device (PC) Note: You can find a new firmware file on the Internet (see Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). Alter- natively, you can get a new firmware file from your specialised dealer.
  • Page 948 Address of the update server that consists of four blocks with three digits for IPv4 addresses or eight blocks with four digits or characters for IPv6 addresses. Note: The factory settings are already configured with the address of the update server (www.auerswald-update.de). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 949 • PBX connected to broadband Internet access • Configured address of the update server • Configured DNS server and, if necessary, an HTTP proxy server (page Administration > Configuration IP) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 950 Only the update status is displayed (during the update) for system phone updates. Note: When you open the page it first shows the status, which is automatically updated every 30 seconds. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 951 • IPv4 address of the distributing phone • Version number of the current firmware stored in this phone Restaurer le firmware (redémarrage) Restore firmware Requirements: • Firmware update carried out COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 952 After four weeks, the previous firmware will be overwritten by the current firmware to prevent the restoration of obsolete data. Redémarrer le système de télécommunication (reboot) Redémarrage Requirements: • Configured timeframe until restart COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 953 (reboot) As soon as the Power LED is red, you can pull the power plug of the PBX and accessory equipment – if required – out of the socket. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 954: Date/Heure Du Système De Télécommunication

    Using the Configuration Manager (page Administration > Date/Heure du système de télécommunication) • Using a character string on the internal phone (see chapter Short Reference > Time and Date (of the PBX)) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 955 The UTC (Coordinated Universal Time - world time) is a combination of the International Atomic Time (TAI) and Universal Time (UT). It is used instead to Greenwich Mean Time (GMT). Location name E. g. Berlin Régler maintenant COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 956 The time is updated at most once per hour. Requirements: • External S port (optional, see Technical Data in the Instructions) • Disabled automatic updating of the PBX time via the network COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 957 Intervalle de mise à jour Select one of the availbale options. Note: The automatic updating of the PBX time via the network is performed at the selected time interval (e.g., every 5 hours). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 958 Déploiement automatique de la date/de l’heure Service de serveur NTP Requirements: • PBX connection to the network  The PBX can be used as an NTP server by other devices in the network. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 959: Configuration Ip

    Port 80 is used for accessing the web server by default. The address can thus be entered as follows: http://192.168.55.13, for example. Only when accessing via Ethernet the value (e. g. 8081 instead of 80) has to be entered COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 960 PBX has to be reachable from the Internet (via router and fixed IP address). Change the webserver port by entering another port number (port) in the range to 65535. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 961 Sécurité accrue/Content Security Policy  The CSP header is activated. Cross-Site-Scripting attacks by foreign sources should be prevented by this. Note: Enabling this function can lead to problems in connection with some add-ons. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 962  If the UPnP service is installed and enabled on the PC being used, the PBX is identified and selected as a device with its name in the network environment. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 963 The IPv4 address is not applied until the next time the PBX is restarted. Masque de sous-réseau IPv4 address of the subnet mask in the range 0-255 (example: 255.255.255.0). Passerelle IPv4 address of the gateway in the range 0-255 (example: 192.168.0.2). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 964 IP addresses than version 4 of the Internet protocol (IPv4). disabled Switches the use of IPv6 addresses off. SLAAC Automatically assigns an IPv6 address to the PBX. statique Assigns a user-defined IPv6 address to the PBX. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 965 Slot assigned with NET module (page Matériel > Sélection des modules) Disposer automatiquement de l’adresse IP (client DHCP)  The PBX automatically receives its IP address from the DNS server. Assigning IP address manually Requirements: • Disabled DHCP client COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 966 If IPv6 is switched on, an IP address complying with version 6 of the Internet protocol can be assigned to the PBX. Thanks to the greater length of IPv6 addresses (eight blocks with four digits each, example: COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 967 Enter the prefix length in the range to 128. The prefix specifies to which subnet the IPv6 address belongs. Passerelle IPv6 Enter the IPv6 gateway. Possible entries: Digits, characters and :. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 968 Enter begin and end of the IP address range from that the IP addresses are to be assigned. Only IP addresses within the changeable range of the corre- sponding network class can be entered. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 969 Despite the enabled DHCP client, the DNS server set here is used.  If the DHCP-Server is enabled, the PBX receives the DNS server address automatically from a DHCP server. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 970 A DNS server is necessary for Internet access. The data is specified by the Internet service provider or system administrator of the network. Requirements: • DHCP disabled or DHCP enabled and Utiliser votre propre serveur DNS enabled COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 971 At least one configured IAD under Administration > VoIP Internet gateway Adresse réseau Network or host address to send to. Longueur de préfixe To define the address range to be used. This applies to both IPv4 and IPv6. Passerelle COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 972 The proxy authorisation is enabled and additional settings must be made: Nom d’utilisateur Enter a username for the authorisation to the HTTP proxy. Mot de passe Enter the related password. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 973 However, names and birth dates should not be used as passwords. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 974 Settings – Administration Configuration IP Caution: Visible passwords are a security risk. • After entering click Hide passwords. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 975: Configuration Voip

    Canaux réservés pour boîte vocale/fax Number of channels to be used for voice mail/fax and not for VoIP. Canaux VoIP externes Number of VoIP channels to be used only as external VoIP channels. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 976 SIPS port is calculated automatically from the Port SIP du registre VoIP interne + 1). The page Synthèses > Ports shows an overview of the PBX ports (incoming and outgoing). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 977 LAN 1 (section VoIP internal at the LAN 2 connection). • Internal and external telephony are to be realised via the network interface LAN 2 (section VoIP completely at the LAN 2 connection). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 978 (signalling (SIP): CS5, voice (RTP): EF). Notes: DiffServ is not usually supported by VoIP providers. As a result, this setting may not be taken into consideration under certain circumstances on the Internet. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 979 If IP protocol IPv6 is selected, STUN cannot be used as a NAT method either for SIP or RTP. The page Synthèses > Ports shows an overview of the PBX ports (incoming and outgoing). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 980: Configuration À Distance

    Notes: To change an existing PIN, click on Éditer le PIN. All the PINs in the PBX are unique. For this reason, you cannot assign the same PIN twice. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 981 PBX for remote configuration. After this, the PBX can be accessed via every associated MSN/DDI number. You cannot use call forwarding to divert this phone number. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 982 If you do not enter a dealer access number, or if the transmitted number does not match the number you enter, you must dial a character string on an internal phone to unlock the PBX for remote configuration. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 983 Configuration à distance par un serveur d’accès à distance sur Internet Permettre l’accès vendeur via Internet Requirements: • Configured network connection with DNS server and Gateway COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 984 The PBX can be configured remotely via the Internet with the (Auerswald) Remote Access Server (see chapter Functions, Uses, Concepts > Remote Configuration and Alternative Connection Options > Configuring the PBX Remotely with (Auerswald) Remote Access Server via the Internet). COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 985: Sips/Srtp Interne (Voip)

    VoIP channels that support SIPS and SRTP (optional, see Technical Data in the Instructions) • suitable keys and certificates stored on the PBX (valid PBX certificate, private key of the PBX certificate, valid root certificate) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 986 All properties of the certificate are displayed: • the period of validity • by whom and for whom the certificate has been issued • more information (e.g. serial number and version) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 987 The certificate is renewed. This affects, among other things, the period of validity and the fingerprint of the certificate. Supprimer Deletes a certificate currently saved in the PBX after user confirmation at the prompt. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 988 Note: A pbx certificate can not be saved when a change is made, it must be renewed. This affects, among other things, the period of validity and the fingerprint of the certificate. Propriétaire Owner of the pbx certificate. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 989 The certificate stored in the PBX is downloaded from the device and saved to a (PC) data storage device. Renouveler The certificate is renewed. This affects, among other things, the period of validity and the fingerprint of the certificate. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 990 Select a certificate that is stored on a data storage device and store it in the PBX. An existing certificate will be overwritten. Supprimer Deletes the private key currently saved in the PBX after user confirmation at the prompt. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 991: Passerelle Internet Voip

    Proceed as follows: • Using the Configuration Manager (page Administration > Passerelle Internet VoIP) Requirements: • To select LAN2: Slot assigned with NET module (page Harwdare > Sélection des modules) COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 992 Freely selectable name (max. 16 characters). Adresse IP Enter the gateway address of the IAD. Interface Select the network interface. Note: A default IAD with the data of the first network interface is automatically created. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 993: Liste Des Adresses Ip Bloquées Et Autorisées

    IP address to the PBX are initially prevented for one minute (single block by block time). The administrator is informed about the block (Surveillance > Status report). During the block time the PBX COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 994 Important: All the entries in the blacklists are deleted when you reboot the PBX.  Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. Nouveau COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 995 Suffixe CIDR and so the Notation CIDR. The values for Host IP appear automatically in the list. Transfer to whitelist Configured locks can be transferred into the whitelist. Select the black list entry Transférer COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 996 Liste des adresses IP bloquées et autorisées Supprimer The administrator can view automatically configured restrictions, and if necessary cancel them, in the IP blacklists. The marked entry will be deleted. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

  • Page 997: Certificats

    If checking of the server certificate against the root certificate (or stack of certificates) stored in the PBX fails, the connection will be interrupted and the certificate will be regarded as not trustworthy. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 998 PBX does not fail, the connection will be set up and the certificate will be regarded as trustworthy. Fournisseur The column displays the issuer of the certificate. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 999 The certificate authority certifies this assignment by adding its own digital signature. Fournisseur The column displays the issuer of the certificate. COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...
  • Page 1000 The changes are saved. Supprimer Deletes a certificate currently saved in the PBX after user confirmation at the prompt. Serveur Web Fournisseur The column displays the issuer of the certificate. 1000 COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018...

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