Configuring Fallback - Auerswald COMpact 4000 Operation Manual

Configuring Fallback

The fallback function indicates how the PBX deals with calls which could not be transferred or
rejected via call distribution. Rejecting or special fallback settings are available as fallback
options.
The following fallback settings can be configured:
• Only Announcement before Answering: The caller hears the Announcement before
Answering and then, the connection is interrupted.
• Fallback phone number and no Announcement before Answering: The call will be ringing
on the selected internal number.
• Fallback phone number and Announcement before Answering:
– immediately: The call is immediately signaled at the internal number for the fallback. It
is, thus, signaled in parallel to the announcement before answering.
– after Announcement before Answering: The call is signalled after the announcement
before answering to the internal number for fallback and, thus, in parallel to the call
phase.
Proceed as follows:
• Separately for configurations
• Separately for external connections
• Using the configuration manager
Requirements:
• Entered external numbers
• Created internal destinations (subscribers, groups, voice mailboxes or automatic reception)
1. Open the page Public switched tel. networks > Call distribution.
If several configurations (PBX profiles) have been created, these will be available as
tabs.
2. With several configurations: Click the tab with the desired configuration.
3. In the CALL DISTRIBUTION FOR... list fields select the connection.
4. Under Fallback, select one of the following options:
Reject: The caller will hear the busy signal. (Continue with step 8.)
Fallback settings: The caller will be transferred according to the settings.
COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016
Settings
Call Distribution
Configuring Fallback
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