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COMpact 4410 USB
Auerswald COMpact 4410 USB PBX Systems Manuals
Manuals and User Guides for Auerswald COMpact 4410 USB PBX Systems. We have
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Auerswald COMpact 4410 USB PBX Systems manuals available for free PDF download: Operator's Manual, Installation And Configuration Manual
Auerswald COMpact 4410 USB Operator's Manual (76 pages)
ISDN PBX System
Brand:
Auerswald
| Category:
PBX
| Size: 2 MB
Table of Contents
Abbreviations Used in the Manual
2
Symbols Used in the Manual
2
Table of Contents
3
Introduction
7
Usage and Functionality
7
Functions and Features of the Default Device Configuration
7
T-Net-Functions of Analog Telephones Supported by the PBX
8
ISDN Features Supported by the PBX
8
Instructions for Using the Manual
8
Use of the Manual
8
Symbols Used in this Manual
8
Differences Using Various Telephones
9
Analog Telephones (Pulse Dial and DTMF)
9
Analog T-Net-Telephones
9
ISDN Telephones
9
System Telephones
9
Telephoning
10
You Like to React to an Inbound Call
10
Your Telephone Rings
10
Other Internal Telephones Ring (Pickup)
10
An Answering Machine Already Accepted a Call (Takeover)
10
Call Waiting Tone in the Receiver
10
You Like to Make an Internal Call
11
Call an Internal Telephone
11
Generate Call Waiting Signals on a Busy Internal Telephone
11
You Like to Make an External Call (Call Via Exchange Line)
11
Call an External Number
11
Call an External Number Via Short-Code Dial Number (Dialling Assistance)
12
Start External Calls Without Presentation of Your Calling Number
12
You Like to Separate the Charges of External Calls to Different Accounts
12
Selecting Exchange Lines before Starting an External Call (Compact 4410 USB and Commander Basic Only)
12
The Called Person Does Not Take the Call
12
The Called Subscriber in a Query Does Not Take the Call - Finish the Call
13
Start a Recall on no Reply for Internal Telephone Call
13
Start a Recall on no Reply for External Calls (CCNR)
13
You Are Dialling a Number and Are Hearing the Busy Tone
13
Start Recall on Busy for Internal Telephone Call
14
Starting Recall on Busy Via Public Exchange for External Connection (CCBS)
14
Reserve Exchange Line for the Next Call on Busy Exchange Lines
14
Start a Priority Call to a Telephone Protected by the Do-Not-Disturb Service
14
The Subscriber Called in a Query Is Busy - Finishing the Call
14
You Are in a Conversation
15
Start Second Call (Query Call)
15
Other Internal Telephones Are Ringing (Pickup if You Are in Another Call)
16
Parking External Call on the External S
16
Port (for Point-To-Multipoint Connection Only)
16
You Are in a Call and Like to Transfer It
16
Transfer a Call with Prior Notice
17
Transfer External Call Without Announcement to an Internal Telephone (Blind Transfer)
17
Transfer an External Call to a Currently Unknown Internal Target (Open Query)
17
Transfer External Call to an External Connection (External to External Transfer)
18
Calling an Internal Third Calling Partner and Transfer to the Second Calling Partner
18
You Have Two Calls (Query Call)
19
Transfer both Calling Partners
19
Finish One of both Calls
19
Talking Alternately with both Calling Partners (Alternation)
19
In the Receiver Is a Knocking Tone - Reject the Waiting Caller
19
Talk to both Call Partners at the same Time (Conference)
20
You Have a Conference Call
20
Transfer both Calling Partners
20
Finish the Call with Only One Calling Party
20
Talk Alternately with both Calling Partners (Alternation)
21
Talking to a Visitor at the Door (Door Terminal Call)
21
Your Telephone Rings with the Door Bell Rhythm
21
The Door Bell Rings
21
The Visitor Has Not Pressed the Door Bell Key
22
You Are in a Conversation and the Door Bell Rings
22
Open the Door During a Door Call
22
Change to Another Door During a Door Call
22
You Like to Take an Emergency Call
22
Your Telephone Rings with the Alarm Rhythm
22
Settings
23
You Like to Use Different PBX Configurations (Day, Night Etc.)
23
Make Settings Depending on Switchable Configurations
23
Switching over the Configurations by Hand
23
Activate Automatic Configuration Switching
24
Enquire the Active Configuration
24
You Like to Stay Reachable During Your Calls
24
Permit/Forbid the Call Waiting (Knocking) for the Telephone
24
You Do Not Like to Present Your Telephone Number to the Called Party
24
Restrict the Calling Number Presentation for All of Your Outbound Calls
24
Somebody Should be Reachable for Internal/External Callers to Your Telephone Number (Subscriber Call Forwarding)
25
Forward Telephone „Unconditional" to an Internal/External Telephone Because You Are Absent
25
Forward Telephone „On Busy" to an Internal/External Telephone Because You Are Currently Telephoning
26
Forward Telephone „On no Reply" to an Internal/External Telephone in Case of a Short Absence
26
Switch the Already Configured Subscriber Call Forwarding On/Off
26
Switch off All Active Subscriber Forwarding Settings for the Telephone
26
Receive Calls at Another Internal Telephone (Follow-Me)
26
Programming Subscriber Call Forwarding Via an External Telephone if You Are „Out of Office
27
External Callers Should Always Reach Somebody When Calling Your External Number (MSN/DDI Call Forwarding)
28
Forward Exchange Line Number „Unconditional" to an External Telephone Because Nobody Is There
28
Forward Exchange Line Number „On Busy" to an External Telephone if the Internal Telephones Are Busy at the Moment
28
Forward an Exchange Line Telephone Number „On no Reply" in Case of a Short Absence
28
Switch the Already Configured MSN/DDI Call Forwarding On/Off for an Exchange Line Telephone Number
29
Switch off All Active MSN/DDI Call Forwarding Settings for One Exchange Line Number
29
Program MSN/DDI Call Forwarding from an External Telephone if You Are „Out of Office
29
You Do Not Like to be Called
30
Do-Not-Disturb Service for Internal and External Calls
30
Deactivate Do-Not-Disturb for Special Persons for External Calls (VIP List)
30
Prevent to be Called from Certain Individuals (Robinson List)
30
You Like to Save Call Charges with Least Cost Routing (LCR)
31
Activate External Call Routing Via Several Network Providers (Automatic Least Cost Routing)
31
You Like to Control Call Charges
31
Configure Call Allowance
31
Enquire Status of the Call Allowance
32
Enquire Call Allowance Accounts
32
Enquire Call Charge Sum
32
Enquire Charge Sum
32
Delete Charge Sum
32
You Like to Retrieve and Analyse Call Charge Data
32
Start-/Stop Command for the Continuous Call Data Output
33
Call Data Printing on Demand
33
Delete Entire Call Data Memory
33
You Like to Use the Serial Interface for Special Functions
34
Select Operation Mode of the Serial Interface
34
You Like to Simplify the Dialling of External Numbers
34
Enter Public Short-Code Dial Numbers
35
Enter Private Short-Code Dial Numbers
35
Enter Emergency Short-Code Dial Numbers
35
You Like to Use the Wake-Up Function of the PBX
35
Configure Wake-Up Time and Activate the Function for One Single Wake-Up
36
Configure Wake-Up Time and Activate the Function for Repetitive Wake-Up
36
Switch on Wake-Up
36
Deactivate Wake-Up Function
36
Enquire Wake-Up Time
37
You Like to Configure Internal Dial Tones and Listen to the Result
37
Change Internal Dial Tone
37
Listen to Internal Dial Tones
38
You Like to Configure Ringer Rhythms and Listen to the Result
38
Configure Ringer Rhythm for Internal Calls
39
Change Ringer Rhythm for External Calls
39
Listen to Ringer Rhythms for Internal, External and Alarm Calls
39
Make a Call Without any Dialling Operation (Automatic Dialling / Hot Line)
39
Configure Automatic Dialling / Hot Line
40
Switch On/Off Automatic Dialling / Hot Line
40
You Want to Listen into a Room (Room Monitoring)
40
Enable the Room Monitoring on an Internal Telephone
40
Listen into the Room from an Internal Telephone
41
Listen into the Room from an External Telephone
41
Door Terminal Calls Should Always Reach You
41
Connect the Door Terminal to an External Subscriber (External Call Forwarding from the Door Terminal)
41
Use the Remote Switching Relay (Via Telephone)
41
Remote Switching Via Internal Telephone
42
Remote Switching Via External Telephone
42
You Like to Use the Security Functions
43
Activate Alarm Via Internal Telephone
43
Activate Alarm Via External Telephone
43
You Like to Change the Music on Hold/Announcement
44
Recording Internal Music on Hold with the PBX (Compact 4410 USB and Commander Basic Only)
44
Recording the Music on Hold Announcement Via Telephone (Commander Basic Only)
45
Configure and MIX Music on Hold and Announcement
45
Configure the Delay Time between Announcements
45
Select and Listen to Internal Music on Hold (Compact 4410 USB and Compact 2206 USB Only)
46
Listen to Music on Hold and Announcements
46
Record the Alarm Announcement by Telephone and Listen to It (Compact 4410 USB and Commander Basic Only)
47
You Like to Set Date and Time
47
You Like to Park Calls with a Parking Code
47
Set Code Digits
47
Special Functions for Business Applications
48
Reception and Secretary Function and Text before Answering
48
Internal Subscriber Is Busy - Put the External Calling Partner into the Waiting Loop
48
Activate/Deactivate the Automatic Reception
48
Recording the Welcome Message (Announcement before Answering) with a Telephone
49
Use Call Data to Separate Call Charges
49
Start External Call with Private Exchange Line Access
49
Change Private Password
50
Start External Call with Project Assignment
50
Announcements Via Loudspeaker and System Telephones
50
Call an Internal System Telephone Via Intercom Function (Announcement/Handsfree Operation)
50
Make a Loudspeaker Announcement
51
Save Money and Get Information Away from Home
51
Start a Call through Connection
51
Call Groups (Teams)
52
Log In/Out as a Member of a Group if You Are Only Member of One Group
53
Log In/Out as a Member of a Group if You Are Member of Several Groups
53
Log out All Members of a Single Group
54
Forward Group „Unconditional" to an Internal/External Telephone Because All Group Members Are Absent
54
Forward Group „On Busy" to an Internal/External Telephone Because All Telephones „Logged In" Are Currently Telephoning
54
Forward Group „On no Reply" to an Internal/External Telephone Because All Group Members Are Absent for a Moment
54
Forward Group „If All Subscribers Are Logged Out" to E.g. an Answering Machine
54
Switch a Previously Configured Group Call Forwarding On/Off
55
Program Group Call Forwarding with an External Telephone if You Are „Out of Office
55
Switch off All Active Call Forwarding Settings for One Group
56
Hotel Functions for Reception and Room Telephones
56
Configure the Wake-Up Time with the Room Telephone
57
Delete the Wake-Up Time with the Room Telephone
57
Enter the Room Status with the Room Telephone
57
Installation and Use of the Bundled Software
58
Connection Options between PC and PBX
58
Connection Via Serial Port (V.24)
58
Connection Via the USB Interface (Only Compact 4410 USB and Compact 2206 USB)
58
Connection Via ISDN PC-Controller (CAPI 2.0)
58
Connection Via a Comfort 1200/2000 or Comfortel 2500
58
Installation of the Software
59
Minimum Requirements for the PC
59
Functionality of Comtools
60
Load Data and Store
60
Description of Short-Code Dial Numbers
60
Description of Special Numbers
60
Call Data Management with Comlist
61
Update Data Base
61
Description of the Filters
61
Least Cost Routing Software Soft-LCR
61
Configure LCR with Soft-LCR
61
Service Functions, Troubleshooting
62
Initialize Settings
62
Call the Service Technician and Ask for a Modification of the Configuration
62
Remote Programming
62
Perform an Automatic PBX Firmware Update
62
Request Firmware Version
63
How to Connect the Telephones
63
Connecting Analog Devices
63
Connecting ISDN Devices
63
Cleaning of the Casing
64
Frequent Problem Sources
64
You Are Hearing an Unexpected Tone
64
Telephoning Impossible
65
The Telephone Can Not be Called
65
Query or Transfer Not Possible
66
Pickup Is Not Possible
66
You Cannot Identify Door Bell Ringing
66
PBX Is Not Programmable
66
Error Messages for USB
66
Digit Code Index
67
Telephoning
67
Settings
68
Index
72
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Auerswald COMpact 4410 USB Installation And Configuration Manual (68 pages)
ISDN PBX Systems
Brand:
Auerswald
| Category:
PBX
| Size: 5 MB
Table of Contents
Table of Contents
3
Introduction
7
Functional Description and Overview
7
Extent of Supply
7
Functions and Features of the Basic Unit
7
T-Net-Functions of Analog Telephones Supported by the PBX
8
ISDN Features Supported by the PBX
8
Extension Options (Slots)
8
Extension Options (Module Features)
8
Instructions for Using the Manual
9
Abbreviations Used in this Manual
9
Symbols Used in the Manual
9
General Safety Advice
9
Technical Data
9
PBX Basic Configuration
9
Compact 2S Module
10
Compact TS Module
10
Technical Advice (Power Outage)
10
First Installation Steps
11
Open the Case (Connection Area)
11
Select Installation Location
11
Mount the Case Onto the Wall
12
Connect the Telephones
12
Connect a PC for the Configuration
13
Connection to the NT
13
First Power-On
14
Install the Configuration Software
14
Creating a Basic Configuration
15
Final Steps
18
Configuration of Analog Devices
18
Configuration of ISDN Devices
18
PBX Software Update
18
Close the Case
18
Connect NT and ISDN Devices to the S
19
Description and Installation of the Compact 2S
19
Ports
19
Module
19
Connect the PBX to the NT
20
Install Wall Jacks (External S Bus)
20
Connection of ISDN Devices to the Internal S Port
21
Installation of Wall Jacks
21
Port
21
Switch Termination Resistors
24
Connection of Analog Devices
25
Install Wall Jacks for Analog Devices
26
Use of TAE Wall Jacks
26
Connect Devices to the Door/Switching Module
27
Description and Installation of the Compact TS Module
27
Connect a Door Terminal
28
Connect a Door Terminal System
28
Connect Door Bell Button
28
Connect Door Opener
28
Connect an Alarm System
29
Connection of External Devices to the Switching Relays
29
Connecting to a Computer/Printer
30
Minimum Requirements for the PC
30
Connection Via the USB Interface
30
General Information on USB
30
Connection Via Serial Port (V.24)
31
Connection Via ISDN PC-Controller
32
Connect Additional Accessories
33
Connect the System Display SD-420
33
Connect a Loudspeaker System for Announcements
34
Connection of an Input Device for External Music on Hold
34
Configuration Options
35
Description of the Bundled Software
35
General Advice for Using the Configuration Software
35
Routing
35
The Default Factory Settings
36
Call Distribution
38
Assign Internal Telephone Numbers
38
External Call Distribution (External Call Ringing)
38
Call Waiting
38
Busy-On-Busy
39
Call Forwarding
39
Do-Not-Disturb
39
Configure Different Devices
39
You Like to Limit Telephone Costs (Cost Control)
39
Exchange Line Authorization
39
Call Allowance
40
Least Cost Routing
40
Register and Analyse Call Charge Data
40
Analyse Call Data with the PC Program Comlist
40
Call Data Management with External Programs
40
Direct Output to a Serial Printer
40
Control the Call Charges with a Telephone
41
Configure Telephone Number Presentation
41
Present Your Number to the Incoming Caller
41
Presentation of Private or Business Number
41
Restriction of Number Presentation (CLIR)
41
Show the Telephone Number Transmitted by the Caller (CLIP)
41
Simplify Dialling an External Telephone Number
42
Use Memory Aids
42
Configure the System Telephones
43
Music on Hold and Music on Hold-Announcement
43
Use Different PBX Configurations (Day, Night Etc.)
43
Configure the System Display SD-420
44
Requirements for External Remote Switching and Programming
44
Passwords
45
Configure the Compact TS Module
46
Special Functions for Business Applications
47
Use Call Data to Separate Call Charges
48
Save Money and Get Information Away from Home
49
Call Groups (Teams)
49
Required Configurations for Call through
49
Hotel Functions for Reception and Room Telephones
50
Mandatory Configuration Settings for the Hotel Reception Telephone
50
Mandatory Configuration Settings for the Hotel Room Telephones
51
Mandatory Configuration Settings for the Print-Out Function
51
Service Functions, Problem Solving
52
Default Information Status of the LED Display
52
ISDN Ready: Testing External S Ports
52
ISDN Busy: Information about the Exchange Line Status
52
Message: Notification about Existing Messages
53
Remote: Information about Remote Access
53
Data: Information about the USB Connection
53
Data/Power: Information after Reset
53
Key Functions with LED Display
54
Reset MSN/DDI Call Forwarding Settings
54
Automatic PBX Software Update
55
Terminal Test on the Internal S
55
Ports
55
Return to the Default Factory Settings
56
Perform a Reset of the PBX
56
Interrogate the Firmware Version
57
Reset Settings (Initialization)
57
Initialize Telephone Settings
57
Remote Programming
57
Remote Programming with Manual Authorization by the Customer
58
Remote Programming Without Manual Authorization
58
Frequent Problem Sources
59
You Are Hearing an Unexpected Tone (Check Tones)
59
Telephoning Impossible
60
The Telephone Cannot be Called
61
Query or Transfer Not Possible
61
You Cannot Identify Door Bell Ringing
62
Pickup Is Not Possible
62
PBX Is Not Programmable
62
Error Messages for USB
62
Index
63
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