Auerswald COMpact 4000 Operation Manual
  1. Manuals
  2. Brands
  3. Auerswald Manuals
  4. PBX
  5. COMpact 4000
  6. Operation manual

Auerswald COMpact 4000 Operation Manual

Pbx for analogue/isdn/internet telephony
Hide thumbs Also See for COMpact 4000:
1
Table Of Contents
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
Table of Contents

Advertisement

Quick Links

See also: Instruction Manual
Operation Guide
Installation, Operation and Configuration
PBX for Analogue/ISDN/Internet Telephony
COMpact 4000

Advertisement

Table of Contents
loading

Related Manuals for Auerswald COMpact 4000

Summary of Contents for Auerswald COMpact 4000

  • Page 1 Operation Guide Installation, Operation and Configuration PBX for Analogue/ISDN/Internet Telephony COMpact 4000...

  • Page 2: Table Of Contents

    Connecting an ISDN Connection (NTBA) Directly to the External S Port ......69 Installing Cable Between the External S Port and ISDN (NTBA)........70 Connecting the Ethernet Port with the Internet/LAN............71 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 3 Help ............................118 Opening Help........................118 Navigating in the Help Window..................118 Searching in Help ......................120 Printing from within the Help.................... 121 Icons in the Help Window ....................122 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 4 One-Man Transfer (Transferring without Announcement) ..........147 Placing External Communication Partner in Waiting Loop ..........147 Calling a Third Subscriber and Transferring to an Active Communication Partner ..148 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 5 Deleting a Contact Group ....................182 Google Contact Groups ....................183 Creating a Google Contact Group ................... 183 Synchronising a Google Contact Group Manually with Gmail ......... 185 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 6 Deleting the List of Single Call Records ................209 Switching Authorisation for Deleting Single Call Records On/Off........210 Configuring SFTP Transfer of a Call Data File ..............210 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 7 Searching for a Voice Message ..................248 Switching a Voice Mailbox for a Subscriber/a Group On/Off ........... 250 Switching Info Call On/Off....................251 Restoring Voicemailbox ....................252 Overview Voice mail/fax function ..................254 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 8 Searching for a Fax ......................279 Restoring Fax Box ......................280 MWI ............................283 RSS Feed..........................284 Switching RSS Feed Initiation On/Off................284 Subscribing to an RSS Feed ................... 285 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 9 Overview Automatic Receptions..................314 Baby Call ..........................315 Switching Baby Call On/Off ..................... 315 Entering the Delay Time for Baby Call................316 Busy-on-Busy ........................317 Switching Busy-on-Busy On/Off ..................317 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 10 Initiating Targeted Exchange Line Access ............... 341 Targeted VoIP Access ......................342 Initiating Targeted VoIP Access ..................342 Groups..........................343 Detailed Information about Group Functions ..............343 Logging Subscribers In/Out ..................... 344 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 11 Entering the Dead Time of the Announcement Output............ 378 Creating a Relais and Assigning it to an Announcement Output........379 Switching Authorisation for Speaker Announcements On/Off ......... 380 Performing Loudspeaker Announcement ................ 380 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 12 Performing Pick-up ......................407 Picking up during a Call....................408 Switching the Authorisation for Pick-up On/Off..............408 Switching Call Take-over for Subscribers On/Off............. 409 Performing Call Pick-up ....................410 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 13 Switching a Relay Manually..................... 434 Call Channel Reservation..................... 435 Switching Call Channel Reservation On/Off ..............435 Telephone Number Display (CLIP)..................437 Switching CLIP Information On/Off.................. 437 Switching Extended CLIP Information On/Off..............438 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 14 Switching the Call Restrictor (Outgoing) On/Off for Subscriber........465 Switching the Call Restrictor (outgoing) On/Off for Group..........466 Creating a Call Restrictor (Outgoing) ................467 List of Configured Call Restrictors (Outgoing) ..............468 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 15 VoIP/GSM Routing Sequence ..................497 Entering Exception Telephone Numbers ................. 498 Importing Exception Telephone Numbers................ 500 Exporting Exception Telephone Numbers ..............500 Configuring Configuration Dependent VoIP/GSM Routing ..........501 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 16 Settings for Wake-Up Functions ..................515 Creating Switching Times for Switching the Wake-up Announcement ......517 Overview Wake-Up Times ....................518 Central Caller List......................... 519 Switching Central Caller List On/Off ................519 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 17 Managing Unassigned Telephones ................. 550 Creating Groups ......................550 Assigning Group Members to a Group ................551 Group Overview....................... 552 Switching Authorisation to Change the Port for ISDN Subscriber On/Off......553 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 18 Entering the Address of the Outgoing Mail Server ............627 Entering the Port of the Outgoing Mail Server ..............627 Configuring the Authentication Type of the Outgoing Mail Server ........628 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 19 Switching the Automatic Updating of the PBX Time On/Off via the Network ....662 Switching Automatic Updating of the PBX Time after Each ISDN Call On/Off ....663 Switching NTP Server Service On/Off ................664 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 20 Configuring the Maximum Duration of Transferred Calls (External to External)....691 PBX, Dealer and Operator Data................... 692 Configuring the Country....................692 Entering PBX Name and Description ................692 Entering Dealer Data ....................... 693 Entering Operator Data....................693 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 21 Configuring ISDN System Telephones Remotely via the External S Port on the PBX (Externally) ......................724 Remote Configuration Settings..................726 Configuring the Configuration Port for System Telephones..........728 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 22 Selecting the Logging Type of Connection Data.............. 755 Recording the D-Channel Protocol .................. 756 Configuring the Syslog Server ..................757 Downloading Service Data ....................757 Logging the Network Data Stream................... 758 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 23 N ............................767 O ............................768 P ............................768 R ............................769 S ............................770 T ............................772 U ............................772 V ............................773 W ............................. 774 Abbreviations........................775 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 24 Call Parking .......................... 809 Multi-Path Call Forwarding ....................810 Pick-up ..........................812 PIN ............................813 Private (Personalised) Exchange Line Access..............814 Project Assignment ......................815 Room Monitoring ........................816 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 25 Call Restrictor (Incoming)..................... 834 Announcement before Answering ..................835 Door Functions ........................836 Voice Mailbox ........................837 Music on Hold and Announcement ..................845 Wake-up Functions ......................846 Index ............................ 848 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 26: Important Information

    Using Different Telephone Types (page 43) – Technical Data (page 45) – Minimum Requirements PC (page 48) – Copyright and Trademarks (page 49) – Environmental Notice (page 50) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 27: Used Symbols And Signal Words

    Warns of material damage. Important: Indicates possible application errors and conditions which could, for example, cause function limitations or malfunctions during operation. Note: Marks complementary hints and notes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 28: Safety Information

    • Only operate the device when the casing is closed. • Only operate the device when it is mounted on the wall. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 29 PBX. • Note the threshold values indicated in the technical for voltage, electricity, performance, ambient temperature, and moisture. • Never cover the vent slots of the casing. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 30 • You will find more information about protecting the system from misuse on the Internet pages on the pages of the German Federal Office for Information Security (see www.bsi.bund.de, with search term TK-Anlagen), and in this document. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 31: Proper Use

    • Read the instructions for the device and keep them for future reference. The COMpact 4000 is a telecommunication system; it will be referred to as PBX in the following. This PBX connects various internal devices with various public telecommunication networks, thereby enabling external and internal calls.

  • Page 32: Product Details

    Note: After a firmware update you usually require a new version of the instructions. You will find up-to-date instructions on the Internet (see www.auerswald.de/service). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 33: Basic Assembly And Extensions

    • COMpact 2BRI module – extends the PBX with 2 ports (each with 2 RJ-45 sockets) which can be separatly configured for S external, S internal and U internal by means of a jumper. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 34 PBX. Software Extensions In the Auerswald Upgrade-Center, you can extend the PBX with the following functions/ resources against a fee: Note: The PBX dongle required for the extension is part of the basic device.
  • Page 35 • a/b and IP door terminals: 8 • Relays/actuators (as part of IP switch relays, a/b Audioboxes, a/b and IP door terminals): 24 External S Port Not available for this PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 36 • IP DECT single- and multi-cell servers COMfortel WS-400 IP and COMfortel WS-650 IP for COMfortel M-100, COMfortel M-200 and COMfortel M-300 DECT handsets • Standard VoIP telephones (SIP), e. g. COMfortel 1200 IP) • Soft phones (SIP) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 37 • COMfortel 1400 IP/2600 IP/3600 IP system telephones • COMfortel 3200/3500 system telephones • COMfortel 1200/1400 system telephones • COMfortel 1600/2600 system telephones • ISDN telephones • Analogue telephones • Standard VoIP telephones (SIP) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 38 • ISDN telephones in compliance with the Euro ISDN Standard (DSS1) • ISDN PC controllers in compliance with the Euro ISDN Standard (DSS1) See note in the previous chapter, Internal S Port. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 39 • Ritto TwinBus TK-Adapter a/b • GIRA DCS-TC-Gateway • ELCOM BTI-200 Important: A maximum of 24 W is available for all the a/b, S and U ports together. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 40: Installation

    PBX. The distance depends on the length of the equipment connection cables up to a maximum of 10 m. If no suitable connection sockets are available or are too far away, you must lay the installation cable permanently. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 41 Accessories and service parts can be bought at specialised stores or in the Internet shop distriCOM (see www.districom.de). Delivery is provided only in Germany and for specialised dealers also to Austria. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 42: Configuration And Administration

    Note: Telephony has always the highest priority in a PBX system, even under heavy load conditions. Under heavy traffic it might happen that some of the web pages of the configuration manager are not responding as fast as usual. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 43: Using Different Telephone Types

    To be able to operate your ISDN telephone, you have to make yourself acquainted with its functions. To do this, read the manual for the telephone (see www.auerswald.de). It is vital to know which key (e.g. hold or R key) or menu you have to use to initiate a query call. To use some functions, you have to rely completely on the menus/keys of the telephone (see notes).
  • Page 44 Since this key is required for numerous functions, as well as for all settings (programming), using the pound key for these actions is not possible on most standard VoIP telephones. For more information on this, read the manual for the telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 45: Technical Data

    2 external analogue ports Internal Analogue Port Connection unit Spring clamp connection (2-core) Type of dialling Pulse or tone dialling Open-circuit voltage Max. 40 VDC Loop current Approx. 23 mA COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 46 Connection unit Spring clamp connection (2-core), optionally RJ-45 socket Type of dialling Tone dialling Reception amplification Configurable: -12 to +12 dB Transmission amplification Configurable: -6 dB to +6 dB COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 47 Cabinet ABS plastic Dimensions Basic unit COMpact 4000: 334 mm x 331 mm x 94.5 mm (W x H x D) COMpact 2BRI module: 160 mm x 70 mm x 25 mm COMpact 2FXO module: 160 mm x 70 mm x 25 mm Weight Basic unit COMpact 4000: approx.

  • Page 48: Minimum Requirements Pc

    1280 x 1024 (16 Bit) Browser for the configuration Mozilla Firefox, Google Chrome (current version) (recommended) Note: In case of graphics problems, disable the hardware acceleration in your browser. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 49: Copyright And Trademarks

    Dissemination and reproduction of this instruction, as well as the further processing and spread of the content, even in parts, is only permitted with our explicit permission. Infringements will lead to claims for damages. All rights reserved. © Auerswald GmbH & Co. KG, 38162 Cremlingen, 2016 Microsoft, Windows and Windows Server are trademarks of Microsoft Corporation registered in the USA and/or other countries.

  • Page 50: Environmental Notice

    Repair Auerswald PBXs have been designed for a long service life. If a part still fails, defective modules (e. g. printed circuit boards) can be repaired. The availability of spare parts for this PBX will be ensured for at least five years after production has been stopped.

  • Page 51: Installation And Commissioning

    Analogue End Devices (page 74) – ISDN End Devices (page 77) – VoIP End Devices (page 88) – Printers and Data Storage Devices (page 90) – Commissioning (page 92) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 52: Preparation (Modules)

    Does the number of ports and modules correspond to the proper use of the PBX? 4. Locate a suitable location to mount the PBX. This should preferably be placed in the immediate vicinity of the wall sockets of the network provider. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 53: Compact 4000 Cpu Board Overview

    PBX. Do not remove, mount, or format the memory card. The memory card on the base circuit board should only be exchanged by a service technician. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 54: Compact 4000 Interface Board Overview

    S ports or for the connection of NTBAs to the two external ports (only the two inner terminal clamps are used at the U port) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 55 N Jumpers for switching over the operating mode separately for each port External S port Internal S port port Note: For information on LED colours see chapter Service and Maintenance > Status Displays > Status Display on the LEDs. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 56: Compact 2Fxo Module Overview

    B Two RJ-45 sockets for the direct connection of analogue exchange lines to the two external analogue ports C Connector for attachment to the COMpact 4000 CPU board The pin assignment of the RJ-45 sockets is shown in the following. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 57: Compact 2Bri Module Overview

    D DIP switches to switch the terminators on and off separately for each port Switched on Switched off E Connector for attachment to the COMpact 4000 CPU board The pin assignment of the RJ-45 sockets is shown in the following. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 58: Preparation (Compact 4000)

    • Do not open an already connected PBX during an electrical storm. Also avoid disconnecting and connecting electrical lines during an electrical storm. 1. Unlatch both locks simultaneously by compressing each with thumb and index finger. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 59: Wall-Mounting The Pbx

    – Wall socket or NT provided by the network provider; if the wall socket/NT is relatively far away from the PBX, permanent cabling must first be laid between the devices – Grounding conductor (potential compensation bar of the house installation or protective earth conductor) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 60: Connecting The Earthing

    4. Mount the PBX on the screws, then slide the PBX on the wall downwards until the screws hit the stopper. 5. Secure the PBX by tightening the third screw. Connecting the Earthing Requirements: • Tools and material: – Screw driver COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 61 1. Connect the connecting cable to the potential compensation bar of the house instal- lation or the protective earth conductor. 2. Insert the connecting cable into the casing and connect it to the earth terminal. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 62: Updating Or Upgrading The Pbx

    • Pull out the PBX's power plug before instructing a qualified electrician to open the casing to install extension modules. • Also disconnect the devices from additional power sources (e. g. UPS). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 63 2. Press the module upward until the board lock clicks into place. Removing a Module 1. Unlatch the board lock, for example with your right thumb. 2. Remove the module by pulling it downward with your other hand. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 64: Closing The Casing

    Important: Before closing the casing, secure the Ethernet cable with a cable tie to one of the straps provided for strain relief. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 65 1. Place the upper edge of the cover onto the top of the casing. 2. Press the lower edge of the cover against the casing until it clicks into place. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 66: Network Provider

    The COMpact 4000 series offers the combination of various public networks: • Analogue connection and VoIP • ISDN connection and VoIP • VoIP, analogue and ISDN connection The diagrams give examples of how to set up connections: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 67: Connecting The Analogue Connection Directly To The External Analogue Port

    Connecting the Analogue Connection Directly to the External Analogue Port Connecting the Analogue Connection Directly to the External Analogue Port Requirements: • Inserted COMpact 2FXO module • Minimal distance between socket and PBX COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 68: Installing Cable Between External Analogue Port And Analogue Connection

    0.6 mm: approximately 800 m ) • Installation cable (for example, J Y (St) Y 2 x 2 x 0.6) with the following characteristics: – 4-core COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 69: Connecting An Isdn Connection (Ntba) Directly To The External S Port

    • Terminators at both ends of the connection – in the NTBA and in the PBX on the external port in question – set to „Enabled“. • Minimal distance between the devices COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 70: Installing Cable Between The External S Port And Isdn (Ntba)

    PBX. • Hire a qualified electrician to lay the cables within the building. 1. Attach the wires to the four terminal clamps in the NTBA. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 71: Connecting The Ethernet Port With The Internet/Lan

    LAN of 10 Mbps is sufficient under certain circumstances. For VoIP data communication in combination with the transmission of large amounts of data (e. g. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 72 2. Insert the other end of the patch cable into the Ethernet socket of the PBX. 3. Use a cable tie to attach the cable to the straps for strain relief at the bottom of the casing. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 73 Connecting the Ethernet Port with the Internet/LAN A Straps for strain relief Further steps: • Configure the necessary network settings on the router and/or on the PBX at the end of commissioning. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 74: Analogue End Devices

    • For telephones or combination fax/answering machines: a TAE wall socket with F coding (a single socket labelled with an F) • For fax machines, modems, and call answering machines: a TAE wall socket with an additional socket with N coding COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 75 3. Connect the wall sockets to the terminal clamps at the internal a/b port. The figure in the following shows the connection set up to a TAE wall socket with F coding: Internal wiring of different TAE wall sockets: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 76 N. • To finish commissioning, you need to set up an internal number for the end device in the configuration manager. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 77: Isdn End Devices

    2. • Terminators switched on at the internal S port of the PBX • Short distances between the devices (maximum length of the connection cable used: 10 m) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 78: Available Bus Variants For The Installation Of An Internal S Bus

    It supports cable lengths of up to 150 m. The terminators have to be switched on at the internal S port. See the following figure. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 79 35 m. The first 465 m remain free. The terminators at the internal S port have to be switched on. See the following figure. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 80: Connecting The Cable And The Wall Sockets To The Internal S Port (Internal S Bus)

    Note: The default setting is „S external“ for port 1 and „S internal“ for port 2. • Terminators enabled or disabled at the internal S port, depending on the bus variant COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 81 • Hire a qualified electrician to lay the cables within the building. 1. Lay the lines according to the selected bus variant. 2. Attach the wires to the four terminal clamps at the internal S port. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 82 (IAE and UAE8) in a diagram, as well as the position of the terminators in the last wall socket. 4. Equip the last wall socket with two terminators. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 83: Connecting Isdn End Devices Directly To The Internal U P0 Port

    Depending on the type and number of end devices, proceed as follows. • Single COMfortel 1200/1400/1600/2600: a) Connect the system telephone to the RJ-45 socket on the internal U port. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 84 • U adapter Note: For connecting one single COMfortel 1200/1400/1600/2600 system telephone, a U adapter is not necessary. • ISDN wall sockets (e. g. IAE or UAE8) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 85 3. Make the connections: • ISDN wall socket: Connect the IAE or UAE8 sockets to the terminal clamps at the internal U port. • Connect the U adapter, if necessary. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 86: Connecting The Cable And The Wall Sockets To The Internal U P0 Port

    Connecting the Cable and the Wall Sockets to the Internal U Port • U adapter: Connect the two screw terminals on the back of the U adapter to the terminal clamps of the internal U port. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 87 • Connect the end devices to the wall sockets or to the sockets of the U adapter. • To finish commissioning, you need to set up an internal number for the end device in the configuration manager. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 88: Voip End Devices

    This section describes the connection of different VoIP end devices to the Ethernet port. The COMpact 4000 has four VoIP channels for internal IP telephony by default. By means of an activation in the Upgrade-Center (for a fee), the PBX can be extended by another set of four VoIP channels to a total of eight VoIP channels (see chapter Important Information >...
  • Page 89 COMpact 4000 interface board of the PBX. Further steps: • To finish commissioning, you need to set up an internal number for the end device in the configuration manager. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 90: Printers And Data Storage Devices

    1. Insert one end of the cable into the USB socket on the PBX. 2. Insert the other end of the cable into the USB socket on the printer. The figure below shows the position of the USB socket on the COMpact 4000 interface board.
  • Page 91 Installation and Commissioning Printers and Data Storage Devices Connecting a USB Printer to the USB Host A USB socket COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 92: Commissioning

    Connecting the PC to the Ethernet Port of the PBX Requirements: • For direct connection to the Ethernet port: Short distance between the devices • A patch cable COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 93: Opening The Configuration Manager At First Commissioning

    Opening the Configuration Manager at First Commissioning 1. Insert one end of the patch cable into the network socket on the PC. Insert the other end of the patch cable into the Ethernet socket on the COMpact 4000 interface board of the PBX.
  • Page 94 Since the PBX forces an HTTPS connection, your browser will provide a safety warning (because of the missing safety certificate). 3. If necessary, transmit the safety certificate to your working environment (user and browser profile). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 95: Commissioning Analogue End Devices

    (COMpact 4000) > Connecting to Earthing) 1. Connect end devices with a separate power supply to the mains. 2. Enter the internal number as an MSN for the end device. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 96: Commissioning Isdn System Telephones

    3. When configuring the end device, create an account for the provider "PBX" and enter the internal number for the user name and the associated user PIN as the password. The end device logs on to the PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 97: Commissioning Voip System Telephones

    Note: For this exceution, it is required that the telephone is operated as DHCP client in the network. If this is not the case, read the instructions of the telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 98 As long as the system telephone is waiting for the fingerprint to be entered, no calls can be made on the system telephone in question. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 99: Introduction To The Configuration Manager

    Moreover, you can find tips on how to use the Help function. Topics – Configuration Manager (page 100) – Help (page 118) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 100: Configuration Manager

    • An existing Ethernet connection between the PC and the PBX or both the PC and the PBX on the same network • Knowledge of the IP address on the PBX • Knowledge of the admin password COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 101 Note: If the sub-administrator enters his own internal number as his user name, this login is recognised as a user login and the web interface is displayed for the user. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 102: Operating Instructions For The Configuration Manager

    • Logging Out • Entry and Selection Fields • Creating and Deleting Table Entries • Symbols and Highlightings Configuration Manager Navigation The configuration manager is sub-divided into different areas: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 103 The Logout link is located in the upper area of the configuration manager. Click Logout to return directly to the login page (log-in for the web server of the system telephone). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 104 A list can be expanded or shortened. Creating Entries 1. Click New. One line is added to the list. 2. Fill in the empty entry fields. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 105 Sorting Entries Tables can be sorted according to the contents of individual columns. • Click a column header. An arrow will appear next to the column header: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 106 Dongle. Configuration pages Opens the Help page for the corresponding setting point. Placing the cursor over the symbol displays or hides information about the corresponding Help topic (tooltip). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 107 Opens a window with the QR code of the corresponding call data record. Opens a window to open or save the vCard of the corresponding call data record. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 108: Configuration Wizard

    • PBX not set to factory settings: Using the symbol appears in the navigation bar of the configuration manager if you are logged in as administrator: Opens the configuration wizard. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 109 Opens the page. 11. End Saves changes upon confirmation. Activates network configuration upon confirmation either immediately or after a restart of the PBX. Closes the configuration wizard. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 110 In addition, you can enter the country where the PBX is located. By this entry the public emergency numbers of the selected country are automatically entered under Public switched tel. networks > Emergency calls. You can make further settings under Administration > Dealer/operator data. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 111 • PTP connection: ISDN PTP connection with PBX base number and Direct Dial In numbers (DDI numbers). You can make further settings under Hardware > Port configuration. For more information, click one of the help topics. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 112 This connection type will only be offered if a COMpact 2FXO module is plugged in. You can make further settings under Public switched tel. networks > Analogue connec- tions. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 113 Only the standard providers included in the scope of delivery and the providers made available by the Auerswald update server are offered for selection. You can create, configure and delete providers under Public switched tel. networks > Voice over IP (VoIP) > Accounts.
  • Page 114 Display and Printout Before finishing the configuration, you can display the configured subscribers and the call distri- bution in an overview. You can also print this configuration for future reference. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 115: Selecting The Language

    • Using the configuration manager 1. Open the page Administration > IP configuration. 2. Select the desired language in the Language list field under Server configuration. deutsch english COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 116: Configuring The Port On The Web Server

    1. Open the page Administration > IP configuration. 2. Enter a value in the Forced logout if no action happens after entry field under Server configuration. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 117: Logging Out A User/Sub-Administrator From The Configuration Manager As Administrator

    30 seconds. 4. Click Logout under Logged-inin the line of the relevant subscriber. 5. Click Yes. The user/sub-administrator is logged out of the configuration manager. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 118: Help

    Click this icon to expand the subordinate topics. You can close the subordinate topics again by clicking the icon. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 119 This setting only applies to the help window currently open. By clicking the icon in the help window, you can display the currently open help page in the table of contents. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 120: Searching In Help

    The tab is enabled (it is highlighted in yellow). The left area of the help window contains an entry field for the keywords and a button for starting the search. 2. Enter the desired term in the entry fields. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 121: Printing From Within The Help

    You can print the currently displayed help page using the print function of the help. Note: If the displayed help page includes expanding texts, expand all texts you want to print. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 122: Icons In The Help Window

    Display: Subordinate topics are shown. Clicking the icon closes the subordinate topics. Display: The topic does not have any subordinate topics. Clicking the icon opens the corresponding help page. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 123: Telephoning

    Call Waiting Calls (page 125) – Outgoing Calls (page 128) – Unsuccessful Outgoing Calls (page 132) – Query Calls (page 139) – Transferring (page 145) – Conference Calls (page 150) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 124: Incoming Calls

    • Alarm calls • Other calls Accepting Incoming Calls When you receive a call, proceed as follows: • Pick up the receiver. You are connected with the caller. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 125: Call Waiting Calls

    1. Press the Flash key or the Query key. 2. Dial 0. The caller receives a busy signal – in as far as no other telephones are called. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 126: Accepting The Call Waiting Call

    If a call waiting call is signaled, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 1. You are connected with the caller. Your previous call has been terminated. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 127 T-Net function key/menu (optional, see manual for the telephone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the telephone). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 128: Outgoing Calls

    The short code number is a part of the internal numbering plan and is therefore an internal number. However it leads to an external connection. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 129: Initiating An Internal Call

    (for exchange line request type Internal telephone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 130: Initiating An External Call With Calling Line Identity Restriction

    PBX, may differ from the requirements of the network provider. In case of malfunctions, ask your network provider for the required control command (keypad) and change the setting (see chapter Settings > Analogue COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 131 Connection > Configuring Control Commands). If you want to use the feature directly on the exchange line instead, the subscriber needs the authorisation for configuring features to be configured by the network provider. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 132: Unsuccessful Outgoing Calls

    If, for example, a person must absolutely be reached in an emergency despite the do-not- disturb function, the do-not-disturb function can be circumvented by a priority call from an internal telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 133: Initiating Internal Callback On Busy

    If you pick up the receiver, the subscriber will be called. Initiating External Callback on Busy Note: Initiating an external callback on busy is often only possible for analogue connections via speech control. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 134 4. Pick up the receiver to the make the callback. Note: If you do not pick up the receiver within the 20 seconds during which the central office calls you, the callback request will be deleted. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 135: Deleting Callback On Busy

    If you hear the busy signal before finishing the dialling process, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. You will hear the confirmation tone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 136: Initiating Internal Callback On No Response

    As soon as the connection has been used, you are called by the PBX for a period of 20 seconds. 4. Pick up the receiver to the make the callback. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 137: Initiating External Callback On No Response

    1. Press the Flash key or the Query key. 2. Dial *37#. You will hear the confirmation tone. Note: If you do not hear a confirmation tone, the callback request was rejected by the central office. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 138: Initiating Priority Call For Do-Not-Disturb

    If the internal telephone you are trying to call is busy because it is set to do-not-disturb, proceed as follows: • Wait ten seconds. The subscriber is now called. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 139: Query Calls

    After pressing the Flash key or the Query key, you can also initiate other call types (e. g. private calls), an InterCom announcement, or a pick-up. Exception: During a door call only the dialling of one phone number is possible. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 140: Ending A Query Call

    Of course, one of your communication partners can simply hang up so that you can continue talking with the other communication partner alone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 141: Toggling Between Conversations

    • Press the Flash key or the Query key and dial 1. The current call is disconnected. You will then make an one-to-one call with the communication partner who had previ- ously been on hold. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 142: Connecting Both Communication Partners

    Initiating Query Call to Third Subscriber Requirements: • Initiated query call During a query call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 5. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 143 They are making an one-on-one call with the first communication partner. Note: If the third communication partner goes off-hook beforehand, you will get back to the previously active communication partner. Subsequently press COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 144 Initiating Query Call to Third Subscriber the Flash key or the Query key and dial 1. Also use this function to terminate the call to this communication partner. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 145: Transferring

    You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner. Additional Options – Parking the Call Internally (page 390) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 146: Transferring With Announcement

    T-Net function key/menu (optional, see manual for the telephone). On some ISDN phones, this function can be called via an existing function key or via the menu (optional, see manual for the telephone). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 147: One-Man Transfer (Transferring Without Announcement)

    • Internal transfer destination is a group (at least one subscriber logged in as incoming) or a subscriber If the internal telephone to which you are trying to transfer a call is busy, proceed as follows: 1. Wait. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 148: Calling A Third Subscriber And Transferring To An Active Communication Partner

    Calling a Third Subscriber and Transferring to an Active Communication Partner During a query call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 5. 3. Enter a phone number. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 149 Note: If the third communication partner is not ready to be transferred to the second communication partner, press the Flash key or the Query key and dial 1. You will then get back to the normal query call. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 150: Conference Calls

    When you end a conference call and want to talk to each of the conference call partners separately one after the other, you can specifically put one of the conference call partners on hold in the background. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 151: Initiating Toggling Between Conversations During A Conference Call

    Note: You also can use this function this function on analogue telephones, where it can be performed via the T-Net function key/menu (optional, see manual for the telephone). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 152: Connecting Both Conference Call Partners

    Ending Conference Call Requirements: • A conference call that you initiated yourself During a conference call, proceed as follows: • Hang up the receiver. The conference call is disconnected completely. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 153: Address Books And Lists

    This section describes the electronic address books, the settings for the LDAP server, and the call data list. Topics – Address Books (page 154) – LDAP Server (page 187) – Call Data (page 192) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 154: Address Books

    If there already is a contact entry with the same phone numbers in the local telephone book, the contacts will be merged in the telephone. The local telephone book name entry is preserved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 155: Searching And Displaying A Contact

    • Using the tabs: click All, Contacts without contact groups, or an initial letter. 3. In the line that contains the required contact, click COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 156: Dialling From Within The Contacts (Soft Call)

    • On an analogue telephone, an ISDN telephone or a standard SIP telephone, you need to accept the call by picking up the receiver or pressing the Hook button. This then sets up the connection. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 157: Creating A Contact

    Digits and characters *, #, +, (, ), -, / and space Note: You can neatly arrange the phone numbers with the following characters: (, ), -, / and space. The following phone number formats are COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 158: Importing An Image For A Contact Person

    3600 IP the contact images will be displayed, provided the contact person has called the telephone in question at least once. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 159 Note: The selected section of the image is scaled down to 96 x 96 pixels when it is saved in the PBX and stored as an image file (*.jpg). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 160: Deleting A Contact Person's Image

    Editing a Contact You can view a contact that has been created in the PBX and then edit it. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 161: Reading The Qr Code

    • For users: read access to at least one contact group • reader device (e.g. smartphone with a suitable application) 1. Open the following page: • As administrator: User data > Address books > Contacts & assignment. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 162: Exporting A Contact Data Record (Vcard)

    • As administrator: User data > Address books > Contacts & assignment. • As a user: Contacts & assignment. All contacts view appears. 2. Limit your search: • By contact group: click a contact group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 163: Importing A Contact Data Record (Vcard)

    To add a new contact data record to a contact group, import this contact data record to All contacts view and then assign it to the required contact group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 164: Adopting A Contact From The Call Data List

    Note: The External name column under User data > Call data > Print options must be checked. This opens a new page containing the basic data for creating a new contact. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 165: Short-Code Numbers

    • At least one phone number entered for the contact 1. Open the following page: • As administrator: User data > Address books > Contacts & assignment. • As a user: Contacts & assignment. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 166: Deleting A Contact

    • For users: Only contacts that are assigned to the contact groups for which the user has write access 1. Open the following page: • As administrator: User data > Address books > Contacts & assignment. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 167: Deleting All Contacts

    Important: If you delete all the contacts you cannot undo this step. Proceed as follows: • Using the configuration manager 1. Open the page User data > Address books > Contacts & assignment. All contacts view appears. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 168: Setting Display Name Conversion

    (file format see Managing Address Books and Lists > Address Books > Importing Address Books > File Format for Address Book Import. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 169 All contacts view appears. 2. Click csv export. 3. Accept the legal notes by entering in the entry field. 4. Save the text file to a data medium (PC). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 170: Importing Address Books

    5. Click Import data. The system saves the new contacts and displays them in All contacts view. Note: If contacts with identical contact data are already present they will be overwritten. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 171: File Formats For Adress Book Import

    Rufnummer: Will be taken over as first work phone number. Name: Will be taken over as display name and surname. Data records with this format will only be assigned to the contact group Telephone book version COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 172 Internet address";"3rd Internet type address";"3rd Internet address";"1st address type";"1st street";"1st ZIP code";"1st city";"1st country";"2nd address type";"2nd street";"2nd ZIP code";"2nd city";"2nd country";"3rd address type";"3rd street";"3rd ZIP code";"3rd city";"3rd country"; COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 173 1st - 4th phone number type: Will be entered as phone number type of the first to fourth phone number. Permitted types: • User defined • Work • Private • Mobile • Work fax • Private fax COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 174 1st - 3rd address type: Will be entered as first to third address type. Permitted types: • User defined • Work • Private 1st - 3rd street: Will be entered as first to third street. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 175: Contact Groups

    PBX for each contact. For these telephones, a separate contact for each phone number must be created in the Telephone book version 1 contact group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 176: Creating A Contact Group

    To get a better overview of the contacts displayed in All contacts view you can create up to 20 contact groups, each of which represents a sub group of the All contacts view. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 177 5. Click Save. 6. Repeat step 2 to 5 to create additional contact groups. Further steps: • Assign contacts to the contact group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 178: Setting Authorisations For Contact Groups

    • At least one contact group has been configured 1. Open the page User data > Address books > Contact group authorisations. 2. Click the required user's line. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 179: Switching Use As Standard Contact Group On/Off

    A Google contact group cannot be used as standard contact group. Proceed as follows: • Using the configuration manager Requirements: • For users: write access to at least one contact group COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 180: Assigning A Contact To A Contact Group

    • As administrator: User data > Address books > Contacts & assignment. • As a user: Contacts & assignment. All contacts view appears. 2. Limit your search: • By contact group: click a contact group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 181: Deleting A Contact From A Contact Group

    DECT type contact group. Proceed as follows: • Using the configuration manager Requirements: • For users: write access to at least one contact group COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 182: Deleting A Contact Group

    If you are an administrator or a sub-administrator, you can delete contact groups, no matter whether they contain contacts or not. Important: Once you delete a contact group, you cannot restore it (undo this action). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 183: Google Contact Groups

    PBX. After you have created a Google contact group, you can synchronise it manually or automatically with one or all contact groups stored in Gmail. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 184 Gmail account are displayed in the Google contact groups list field. Note: If an error message regarding access to the Internet is displayed, check the IP configuration of the PBX under Administration > IP configu- COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 185: Synchronising A Google Contact Group Manually With Gmail

    1. Open the page User data > Address books > Contact groups. 2. Click Manual synchronisation in the line of the Google contact group to be synchro- nised. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 186 Further steps: • If synchronisation was not successful, check the error messages on the Monitoring > Status report page and remedy the error. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 187: Ldap Server

    Proceed as follows: • Using the configuration manager 1. Open the page User data > Address books > Settings. 2. Select or clear the Activate Server check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 188: Information About Transfer

    Administration > Phonebook in the following fields: the user name (e. g. cn=auerswaldschandelah,dc=auerswald) in the Bind user entry field and the BaseDN (e. g. dc=auerswald) in the Base entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 189: Entering The Ldap Server's User Name

    A coloured bar under the entry field shows the security level of the password (red = low level, green = high level). Passwords with a low security level can not be saved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 190: Setting Contact Groups For Export To The Ldap Server

    Entering Passwords for Exported Contact Groups If you want to set restrictions on which contact groups can be exported to the IP end devices, assign passwords when you export selected contact groups. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 191 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords constitute a security risk. • After entering the PIN/password, click on Mask passwords. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 192: Call Data

    • Project number • Billing number for room telephones Opening the Call Data List The call data list shows the call data records recorded in the call data memory. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 193: Columns On The Call Data List

    The field labels are located in brackets behind the standard label if they deviate from the standard labels. Date This column shows the day the call was started. The date information is displayed in DD.MM.YY format. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 194 Online name search: By clicking this icon the call data record is checked and updated via the online name search function. Soft Call: By clicking this icon the phone number is dialled directly. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 195 • For door-to-external calls this column shows the phone number for door terminal. • For wake-up calls the internal number of the person to be waken will be displayed. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 196 • For door-to-external calls this column shows the number of the internal subscriber that forwarded the call to an external destination. For a direct call to an external subscriber this column remains empty. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 197 If using an analogue exchange line or a VoIP account for external calls, no charges will be displayed unless charges have been entered via Soft LCR tables and the subscriber uses uses the LCR function. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 198 This column contains the call type: business business call private private call: An external call with a private exchange line access was started successful successful call unsuccessful unsuccessful call COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 199 Business calls may be started with project numbers if the call charges or times have to be assigned to project bills. These project numbers are stored for a successful call in the call data memory and visible in this column. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 200: Using A Filter

    3. Enter the desired name in the Filter name entry field. 4. In the Based on list field, select a template from all filters created so far. 5. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 201: Configuring A Filter

    Note: In the following entry fields the phone number and/or the name are allowed. As replacement '*' can be entered, e.g. *mith or *874*. Multiple entries are separated by semicolon. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 202: Printing The Call Data List

    Note: In case of wide call data tables it is necessary to configure the printout correspondingly (e.g. for Mozilla Firefox you open Print... under the File menu. Click Properties... in the Printer section and select the option COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 203: Exporting The Call Data List

    • Pop-up blocker which is disabled in the browser 1. Open the following page: • For admin: User data > Call data list • For user: Call data list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 204: Deleting Call Data

    With the soft call function, a user can use the configuration manager of the PBX to dial an external number directly from the Call data list. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 205: Configuring The Display

    1. Open the following page: • For admin: User data > Call data > Print options • For user: Print options. 2. Select which data should be displayed or not: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 206: Configuring Calls To Be Recorded For The Call Data List

    • Charges independent from calls: Incoming calls with additional charges (e.g., the transfer charge for collect calls) • Record wake-up calls in the call database: Wake-up calls to internal subscribers (see Functions > Wake-up times) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 207: Configuring A Currency Name

    2. Enter the desired abbreviation in the Currency name entry field. Configuring the Cost per Call Unit The cost per call unit are used for internal calculations and the display. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 208: Configuring The Billing Factor

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Enter a value in the Billing factor entry field. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 209: Deleting The List Of Single Call Records

    1. Pick up the receiver. 2. Dial ##8. 3. Enter the user PIN. 4. Dial *51#. The phone number of the communication partner from the last call made is deleted. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 210: Switching Authorisation For Deleting Single Call Records On/Off

    • Call data file: Determine when and how often a file with the call data will be provided. Proceed as follows: • Using the configuration manager General Settings for SFTP Transfer Requirements: • Configured and enabled SFTP server COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 211 SFTP TRANSFER and Call data file. If this upper limited is reached, the oldest data will be deleted automatically. Possible entries: Note: The Folder of call data files is created automatically. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 212: Voice Mail And Fax Boxes

    Topics – Voice Mail/Fax Function and Memory Management (page 213) – Voice Mailbox (page 217) – Fax Box (page 255) – MWI (page 283) – MWI (page 283) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 213: Voice Mail/Fax Function And Memory Management

    Generate notification at … memory utilisation When the amount of memory used exceeds the specified level, this information is logged and, if specified, sent as an e-mail. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 214 1st day of every month. Time Time at which the memory check is performed. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 215 Channels Simultaneously Used for Outgoing Calls Maximum number of call channels that can be used simultaneously for outgoing calls from the Voice Mail/Fax function (message forwarding, fax transfer). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 216: Memory Overview

    Proceed as follows: • Using the Configuration Manager ( Overviews) The memory overview shows the data on the inserted data storage device, such as total memory and remaining capacity. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 217: Voice Mailbox

    (not Profile-controlled settings): Configure the Call acceptance/announcement function for the voice mailbox. 10. If required, configure Readiness permanently for the voice mailbox. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 218: Creating Voice Mailboxes

    • The number range for the phone numbers of the boxes is still free. 1. Open the page Devices > Voice mail/fax boxes > Phone numbers. 2. Click New. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 219 Note: The name is shown on further pages of the configuration in addition to the phone number. 7. From the Owner list field, select the internal number (subscriber, group) to which you want to assign the boxes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 220 Standard: The Basic settings are used for the box just created. 9. Click Save. 10. Click Same owner. Further steps: • Click Configure to view or change the properties of the boxes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 221 • The number range for the phone numbers of the boxes is still free. 1. Open the page Devices > Voice mail/fax boxes > Phone numbers. 2. Click New. 3. In the Box type list field, select the Voice mailbox option. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 222 Note: The name is shown on further pages of the configuration in addition to the phone number. 7. From the Owner list field, select the first internal number (subscriber, group) to which you want to assign the box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 223 • Click Configure to view or change the properties of the boxes. Preconfiguring Voice Mailboxes (Box without Assignment) You can preconfigure voice mailboxes to which no user has been assigned. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 224 Template: The new box obtains all properties of the selected template during creation (except Users/authorisations, PIN for remote access, and Announcements). Standard: The Basic settings are used for the box just created. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 225: Entering The Maximum Recording Capacity Of A Voice Mailbox

    2. In the list field at the top, select the voice mailbox in question according to the name or number. 3. Enter a value in the Maximum size of the box entry field under Maximum recording capacity. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 226: Switching Automatic Clean-Up Of A Voice Mailbox On/Off

    3. Select or clear the Perform at ... check box under Automatic clean-up. 4. If you have enabled automatic clean-up, enter a value in the ... memory utilisation entry field. Possible entries: percent. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 227: Switching Message Forwarding On/Off

    7. In the Number of repetitions list field under Message forwarding, select one of the available options. 8. In the list field with... Min. pause, specify the duration of the pause (in minutes) between the forwarding attempts. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 228: Switching Automatic Replay Of New Messages On/Off

    • Separately for voice mailboxes • Using the configuration manager Requirements: • Voice mail/fax function (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 229: Configuring E-Mail Transfer For Voice Mailbox

    Name of an outgoing mail server: The e-mails are transferred via the selected outgoing mail server. 4. Select or clear the Send e-mail in HTML format check box under E-mail transfer. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 230: Entering E-Mail Addresses Of Message Recipients For Voice Mailbox

    • Voice mail/fax function (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) • Configured DNS server (under Administration > IP configuration) • Configured outgoing mail server (under Administration > E-mail > Outgoing mail server) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 231: Configuring Users And Their Authorisations For A Voice Mailbox

    • Querying, copying, moving, and deleting messages • Voice mailbox properties of the subscribers and groups, which are not controlled via a profile • RSS feeds under Settings COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 232 • Properties of the box not controlled via a profile (except Users/authorisations and under Box settings the maximum recording capacity). Note: Only a user is permitted to change these settings via telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 233: Configuring The Language Of The Announcements

    • Using the configuration manager For recording, listening and deleting, proceed as follows: • Using the configuration manager • Using a character string on an internal telephone (see section Short Reference) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 234 6. Select the required file and then click Open (this text is dependent on the operating system used). The path and the file name are displayed in a field before Browse. 7. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 235 1. Open the page Devices > Voice mail/fax boxes > Properties. 2. In the list field at the top, select the voice mailbox in question according to the name or number. 3. Click the Announcements tab. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 236 6. Replay the file. Deleting Announcement for Voice Mailbox (Restore Standard Announcement) If an announcement for the voice mailbox is deleted, the standard announcement will be automatically enabled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 237: Switching Readiness Of A Voice Mailbox Depending On The Configuration On/Off

    > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand column will apply. For assignment of the profile, see chapter Settings > Profiles. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 238: Configuring Call Acceptance (Standard Behaviour) For Voice Mailboxes

    Note: As described in the following, the setting is also possible via profiles (... > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 239 5. Select or clear the Recording check box under Standard behaviour to define whether a caller can leave a message or not. 6. Enabled Recording: Select or clear the Save short messages check box under Standard behaviour. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 240: Configuring Call Acceptance (Call-Specific Behaviour) For Voice Mailboxes

    > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand column will apply. For assignment of the profile, see chapter Settings > Profiles. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 241 Announcement list field (Announcement 1 to 10) will be replayed. 5. Select or clear the Recording check box under Call-specific behaviour (exception table) to define whether a caller can leave a message or not. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 242: Switching The Replacement Function On/Off

    2. In the list field at the top, select the voice mailbox in question according to the name or number. 3. Select or clear the Replacement function check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 243: Operating And Querying A Voice Mailbox

    • Using a character string on an internal telephone • Using remote access on an external telephone • On a system telephone using the menu/function key (optional, see the telephone manual) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 244 Date/Time: Shows the date and time when the message was received. Duration: Shows the duration of the received message in the format hh:mm:ss. Caller: Indicates the external number from which the message was received. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 245 • Knowledge of the PIN for accessing the corresponding voice mailbox remotely • DTMF dialling support on the external telephone 1. Call the voice mailbox. The voice mailbox accepts the call. You hear the configured announcement. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 246 3. Enter the user PIN or the PIN for remote access and dial #. Remote access is started. You are led through the remote access menu with the help of various announcements. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 247 9 (Displays the phone number of the caller – provided it has been trans- ferred.) Further options during display of the phone number: # (Initiates a callback.) * (Stops the display.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 248: Switching Remote Access And Entering Pin For Remote Access

    (exception admin PIN). Searching for a Voice Message You can search for a stored voice message within a voice mailbox. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 249 To sort the table, click the underlined term in the header of the column.) Note: Filters configured under Filter will not be considered. All messages corresponding to the search term will be shown in any case. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 250: Switching A Voice Mailbox For A Subscriber/A Group On/Off

    2. In the list field at the top, select the subscriber/group in question by means of the associated name or number. 3. In the list field Phone number of the box under Voice mail/fax boxes, select one of the following options. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 251: Switching Info Call On/Off

    New voice message are displayed on these telephones via LED signalling (e. g. message button). Proceed as follows: • Separately for subscribers • Separately for configurations • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 252: Restoring Voicemailbox

    • Using the configuration manager Restoring Missing Data on the Data Storage Device Note: The restoration of the box does not include messages, box-specific announcements and language files. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 253 3. Already existing phone numbers: In the entry field Phone number, enter a new internal telephonenumber for the box to be restored.Possible entries: 2 to 4 digits in the range of 9999 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 254: Overview Voice Mail/Fax Function

    The overview can be viewed and printed ( Print) in the configuration manager by opening the page Overviews > Voice mail/fax function. The memory assignment can be displayed as a diagram ( Graphic). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 255: Fax Box

    8. If required, configure Readiness permanently for the fax box. 9. If required, configure external call distribution for the fax box (Public switched tel. networks > Call distribution). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 256: Creating Fax Boxes

    3. In the Box type list field, select the Fax box option. 4. In the from entry field, enter the lowest number of the number range. Possible entries: 2 to 4 digits in the range of 9999 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 257 • Only for subscribers: call allowance account 8. In the Based on list field, select a template from all boxes created so far. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 258 If the new owner is not yet an owner of user of another box, the recently created box will automatically be enabled for the subscriber or group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 259 Note: The name is shown on further pages of the configuration in addition to the number. 7. From the Owner list field, select the first internal number (subscriber, group) to which you want to assign the box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 260 • Voice mail/fax function (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) • The number range for the numbers of the boxes is still free. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 261 Standard: The Basic settings are used for the box just created. 7. Click Save. Note: A box can only be used if an owner has been assigned to it. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 262: Entering The Maximum Recording Capacity Of A Fax Box

    3. Enter a value in the Maximum size of the box entry field under Maximum recording capacity. Possible entries: to 999: The recording capacity of the box is 15 to 999 MB. No value: The recording capacity is unlimited (maximum memory utilisation). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 263: Switching Automatic Clean-Up Of A Fax Box On/Off

    For a fax box it can be configured in which cases e-mails will be automatically set for notification via the selected outgoing mail server. Proceed as follows: • Separately for fax boxes • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 264 8. Select or clear the Send on … check box under E-mail transfer. 9. Enabled Send on …: Enter a value in the ... memory utilisation entry field. Possible entries: percent COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 265: Entering E-Mail Addresses Of Message Recipients For A Fax Box

    1. Open the page Devices > Voice mail/fax boxes > Properties > Box settings. 2. In the list field at the top, select the fax box in question according to the name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 266: Entering Fax Id

    ID under Fax ID. 4. In the Fax ID (phone number) entry field, enter the fax ID (complete number of the own external connection) under Fax ID. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 267: Configuring The Fax Transmission

    2. In the list field at the top, select the fax box in question according to the name or number. 3. Select or clear the EMC error correction check box under Fax transmission. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 268: Configuring Users And Their Authorisations For A Fax Box

    3. Click New. 4. In the From ... Until entry fields under User select the required user(s) you want to assign to the fax box. 5. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 269: Switching The Reject Anonymous Fax Calls Function On/Off

    2. In the list field at the top, select the fax box in question according to the name or number. 3. Select or clear the Reject anonymous fax calls check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 270: Switching Readiness Of The Fax Box Depending On The Configuration On/Off

    A fax call which is accepted by a voice mailbox will not be forwarded to a fax box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 271 3. In the list field Phone number of the box under Fax box, select one of the following options. ---: Disables the forwarding to the fax box. [Number of fax box] - [Name of fax box]: Enables the forwarding to the fax box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 272: Fax Transfer

    PBX. Installing Printer Driver Auerswald Fax on PC The printer driver Auerswald Fax has to be installed on the PC used. It is provided to you in the Internet (see www.auerswald.de/service).
  • Page 273 8. If necessary, click New and repeat steps 2 to 7 in order to configure another fax box of the PBX in the printer driver. 9. Click OK. 10. Click Close. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 274 If a phone number has been previously saved in the clipboard of the PC it will be automatically included in the entry field. 4. In the Fax box for transfer list field, select the desired fax box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 275 (as a user) in the Configuration Manager of the PBX. Send a fax to multiple recipients (Broadcasting file) The function Broadcasting file of the Auerswald Fax printer driver allows you to send faxes to multiple recipients in one step.
  • Page 276 After the data transfer, the status line displays a message (successful/not successful). 7. Click Close. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 277: Operating And Querying A Fax Box

    • Voice mail/fax function (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) • At least one transferred/received fax • To read the fax: Acrobat Reader installed on the PC 1. Open the following page: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 278 Line: Shows your own external number dialled by the external caller. If the own external number is assigned a name using the configuration manager, this name will be displayed instead of the number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 279: Searching For A Fax

    • Voice mail/fax function (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) • At least one transferred/received fax 1. Open the following page: • For admin: User data > Messages COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 280: Restoring Fax Box

    Due to missing data in on the SD card (e. g. because of an exchange) or in the database of the PBX, the affected boxes are not ready to use. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 281 • Voice Mail/Fax function (optional, see Important Information > Product Details > Basic Assembly and Extensions section) 1. Open the page Devices > Voice mail/fax boxes > Phone numbers. The boxes affected by this function are marked with COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 282 4. If necessary, select the owner's internal number from the Owner list field. 5. Click Restore under Properties. Further steps: • Assign the required properties to the box (Devices > Voice mail/fax boxes > Properties). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 283: Mwi

    As precondition to support the MWI function, the SIP convenience package must have been unlocked (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions). Signalling and configuration depend on the end device (see the end device manual). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 284: Rss Feed

    • For admin: Subscriber (scr.) > Properties > Settings • For user: Subscriber Properties > Settings. 2. In the list field at the top, select the subscriber in question by his name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 285: Subscribing To An Rss Feed

    • When using Mozilla Firefox: Downloaded RSS reader (in Mozilla Firefox, can be found under Extras > Add-ons) 1. Open the following page: • For admin: Subscriber (scr.) > Properties > Settings COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 286 IP address of the PBX by the user name and the user password (user name = internal number): http://[user name]:[user password]@[IP address of the PBX]/rss_feed... 3. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 287: Functions

    Loudspeaker Announcement (page 376) – LCR (page 381) – Call Parking (page 390) – Online Name Search (page 394) – Multi-path Call Forwarding (page 404) – Pick-up (page 407) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 288 Preferred Exchange Line (page 502) – Waiting Field Function (page 505) – Music on Hold and Announcement (page 509) – Wake-up Functions (page 515) – Central Caller List (page 519) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 289: Alarm

    – Using the configuration manager (page Devices > Alarms) • Managing and assigning audio files for announcements. – Using the configuration manager (on the following pages) – Functions > Music on Hold/Announcements > File management COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 290: Confirming Alarms

    PBX. A further alarm call may be initiated after some time if the other alarm subscribers do not confirm the alarm. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 291: Creating An Alarm

    The configuration is described in the following. Creating a Switch Input and Assigning it to the Alarm An alarm can be assigned switch inputs that can be used to trigger the alarm. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 292 DTMF sequence / SIP invite entry field. Possible entries: Digits and the characters * and # 5. Select the device as whose part the switch input is to be created in the Add to list field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 293: Creating A Relais And Assigning It To The Alarm

    3. Enter a name for the relay in the Name entry field. 4. Select the device as whose part the relay is to be created in the Add to list field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 294: Alarm Settings

    Number of alarm loops Specifies how many alarm loops are to be performed before the alarm is acknowledged. Alarm announcement Select the announcement to be played to alarm subscribers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 295 Alarm calls should preferably be made via the land line. Alarm delay time 0 to 99 Specifies how many seconds elapse, after the alarm is triggered on the switch input, before the first alarm loop starts. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 296: Activating Alarms

    After an alarm is triggered off, the alarm input continues to be active. A further alarm can be triggered off. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 297: Alarm Device

    • For user: Subscriber Properties > Settings. 2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Alarm device check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 298: Exchange Line Authorisation

    Note: If differently configurable functions for private and business calls are enabled, two different configurations can be created for each subscriber – one for private calls and one for business calls (see also chapter Functions > COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 299 Internal only, no emergency calls: No external calls can be made. Exchange line dependent: The exchange line authorisation is configured separately for each individual external connection. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 300: Configuring Exchange Line Authorisation For Groups

    Expert separately for each connection. Like subscriber: The exchange line authorisation of the subscriber is used. No: Emergency numbers can be dialled, if the exchange line authorisation of the subscriber permits this. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 301: Exchange Line Transfer

    3. At minimum, configure the business exchange line authorisation Only incoming, with emergency call for the requesting telephone. 4. Configure the following settings that apply to all of the telephones: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 302: Configuring The Exchange Line Settings For Exchange Line Access To Be Transferred

    ). You do not have to carry out steps 1 and 2 described in the help topic (opening the page + selecting the subscriber). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 303: Switching The Callback Option On/Off

    1. Open the page Settings > Basic settings. 2. In the Charge burden list field under EXCHANGE LINE CALL TRANSFER select one of the available options. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 304: Configuring The Time Limit For Initiating An External Call

    2. Enter a value in the Time limit for initiating an external call entry field under EXCHANGE LINE CALL TRANSFER. Possible entries: to 60: The exchange line settings persist 1 to 60 minutes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 305: Call Waiting

    3. Select or clear the Call waiting check box. Further steps: • When using an ISDN telephone: If necessary, also enable call waiting on the telephone itself (see the telephone manual). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 306: Do-Not-Disturb

    • For user: Subscriber Properties > Reachability. 2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Do-not-Disturb check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 307: Automatic Reception

    The destination subscriber can answer the call during this time. Notes: When a call is transmitted via the automatic reception, it is the caller's phone number that is transferred (not the reception's number). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 308 Note: Alternatively, you can use a text before answering announcement (longer). • Creating and configuring automatic receptions. – Using the Configuration Manager (page Functions > Automatic Receptions) • Setting up call distribution for automatic receptions. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 309: Automatic Reception Management

    Freely selectable name. This name is used to identify the automatic reception within the PBX. Adds a new automatic reception. You must then make the settings for this new automatic reception. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 310: Settings For Automatic Receptions

    This restriction does not apply to internal callers and to callers transferred by a superordinated reception. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 311 Select the announcement to be played to a caller if the destination is busy or does not reply. Make your selection from the announcements for automatic receptions and the text before answering announcements, or do not select an announcement. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 312 (pressing the R key, dialling the internal number, and ringing period). The caller hears the call tone during the call phase. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 313 An external destination number can be reached by entering an internal desti- nation which is forwarded to an external one (e.g. via call forwarding (subscribers or groups) with the required external phone number as desti- nation number). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 314: Overview Automatic Receptions

    • Using the configuration manager ( Overviews > Automatic Receptions) The overview of automatic receptions shows the configured destinations which were entered for all configured automatic receptions. Print The print view opens. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 315: Baby Call

    On a standard VoIP telephone or VoIP system telephone the baby call function is not available. 1. Open the following page: • For admin: Subscriber (scr.) > Properties > Settings COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 316: Entering The Delay Time For Baby Call

    2. In the Delay time for baby/senior call entry field under SUBSCRIBER SETTINGS, enter a value. Possible entries: to 20: After 1 to 20 seconds, the destination number is dialled automatically after picking up the receiver. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 317: Busy-On-Busy

    Note: The setting busy from 1 connection on makes sense if e. g. the group is used to call one user on several telephones. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 318 This prevents more callers being on hold than can be accepted within a reasonable time. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 319: Call Through

    – if available – as a preferred special phone number with the mobile communications provider. Configuring Call Through Configure the Call Through function as follows (only for ISDN and VoIP exchange lines): 1. Configure the following settings: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 320: Switching Lcr For Call Through Calls On/Off

    Configuring the Maximum Duration for External Call Through Calls Due to security reasons, external Call Through calls from the PBX have a time limit. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 321: Making Exchange Line Settings For Call Through Calls

    – Using the configuration manager (page User data > Special numbers) 1. Open the page Functions > Call Through. 2. Click Configure under Special exchange line settings. 3. Make the required exchange line settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 322: Configuring Call Assignments

    Call Through users. In addition, it can be configured whether the phone number dialled by the Call Through user should be checked to see if it is a call restrictor or call deblocker number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 323 4. Select or clear the Call restrictor/deblocker check box for the telephone book entry in question. 5. Click Save. 6. Repeat step 2 to 5 to create additional call through users. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 324: Boss/Secretary Function

    In order to recognise a call coming from the secretary's telephone, the secretary's phone number can be entered into the telephone book on the manager's telephone and assigned a specific ringtone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 325: Follow-Me

    • Using the configuration manager • Using a character string on the internal telephone (see section Short Reference) • Using a character string on the external telephone (see section Short Reference) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 326 Internal number of the individual telephone Internal number of the line group 4. Click Save, to enable Follow-me (internal/extern). Note: Delete the destination number to switch off Follow-me (internal/ external). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 327: Call Deblocker (Outgoing) - Released Numbers

    > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand column will apply. For assignment of the profile, see chapter Settings > Profiles. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 328: Switching The Call Deblocker (Outgoing) On/Off For Group

    1. Open the page Groups > Properties > Exchange line settings. 2. In the list field at the top, select the group in question by its name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 329: Creating A Call Deblocker (Outgoing)

    10. Click Save. 11. Repeat step 7 to 10 to enter additional numbers in the call deblocker. 12. Repeat step 2 to 10 to create additional call deblockers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 330: List Of Configured Call Deblocker (Outgoing)

    Note: The list can be opened in the configuration manager by selecting User data > Special numbers. Click under Ext. phone number/range / Name to open the list of the configured phone numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 331: Call Deblocker (Incoming) - Vip Numbers

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Call deblocker (incoming) check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 332: Creating A Call Deblocker (Incoming)

    12. Repeat step 2 to 10 to create additional call deblockers. List of Configured Call Deblockers (Incoming) The list of call restrictors and deblockers shows all of the previously configured call deblockers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 333 Note: The list can be opened in the configuration manager by selecting User data > Special numbers. Click under Ext. phone number/range / Name to open the list of the configured phone numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 334: Call Charge Information

    – Using the configuration manager (on the following pages) – Public switched tel. networks > ISDN connections > PTMP connection – Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 335: Call Allowance Account

    Configuring Credit for a Call Allowance Account Requirements: • External S port (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 336 3. Select the check boxes of the subscribers in question to charge their call allowance balance or select the check box at the bottom to select all subscribers for charging. 4. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 337 Charge according the following pattern is selected. Setting Allowance Amount for several Call Allowance Accounts Requirements: • External S port (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 338: Configuring Maximum Credit For Call Allowance Accounts

    (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) Important: If using an analogue exchange line or a VoIP account for external calls, the call allowance account doesn’t work. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 339: Configuring The Call Type Used For Account Debiting

    Note: Changing the recording for the account debit during a transfer is also taken into consideration in the call data list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 340 • Tariff table set up 1. Open the page Functions > Call allowance accounts. 2. Select or clear the Call charge recording changes with scr check box under CHARGE. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 341: Targeted Exchange Line Access

    (for exchange line request type Internal telephone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line telephone: with preceding **) The subscriber is called. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 342: Targeted Voip Access

    VoIP provider for checking one's account status or dialling usually do not include a local area code. The subscriber is called. Note: No callback is possible (CCBS or CCNR) for outgoing calls over VoIP. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 343: Groups

    A subscriber can only be logged on in a single group as outgoing even if he is a member of more than one group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 344: Logging Subscribers In/Out

    Logged in: Logs the telephone into the group. Logged out: Logs the telephone out of the group. Permanently logged in: Permanently logs the telephone of a subgroup into the main group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 345 Logged in: Logs the telephone into the group. Logged out: Logs the telephone out of the group. Permanently logged in: Permanently logs the telephone of a subgroup into the main group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 346: Intercom Announcement/Hands-Free

    (for example, eavesdropping from remote rooms). • After 120 seconds has elapsed, the connection is automatically interrupted unless the system telephone receiver is picked up during this time. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 347: Initiating Intercom Announcement/Hands-Free

    • Using the menu/function key on a system telephone (optional, see the telephone manual) Requirements: • System telephone that supports InterCom (optional, see telephone manual) 1. Open the following page: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 348 2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the InterCom (announcement/hands-free calling) check box under Special functions. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 349: Ringing Sequence

    (usually after 120 sec.). without rotating: After the first loop (all logged-in telephones have been/are ringing) is complete, the call is disconnected. Busy subscribers hear no knocking. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 350 • Ringing delay for ringing sequence All: enabled for T3 • CF delay time for CF on no Reply: 20 seconds A. All (like All - Split Group, but a second caller hears the busy signal) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 351 Functions Ringing Sequence More Information on the Ringing Sequences A.y. All - Split Group COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 352 B.a.y. Linear - fixed - Split Group B.b.y. Linear - balancing - Split Group (This is different than Linear - fixed - Split Group due to the changing priorities only.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 353 B.b.x. y. Linear - balancing - rotating - Split Group (This is different than Linear - fixed - rotating - Split Group due to the changing priorities only.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 354 C.a.y. Adding - fixed - Split Group C.b.y. Adding - balancing - Split Group (This is different than Adding - fixed - Split Group due to the changing priorities only.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 355 C.b.x. y. Adding - balancing - rotating - Split Group (This is different than Adding - fixed - rotating - Split Group due to the changing priorities only.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 356: Configuring Ringing Sequence

    (see Groups > Properties > Basic settings), the timer for the call delay (after:) starts after receiving the first call to the group and will not restart for additional incoming calls. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 357 2. The member of the group with the position 1 will get the last position in the order for a future call after he has finished the current call. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 358 If a call was not accepted, although all logged-in members of the group were called, the call would be finished with a busy signal. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 359 (as soon as it is their turn) will ring simultaneously. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 360: Configuring Priority

    If for a member of a group with configured ringing sequence All the ringing delay is enabled, in a group call this telephone rings after the configured Ringer delay time. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 361: Configuring The Ringing Delay Time

    2. In the list field at the top, select the group in question by its name or number. 3. In the after: list field under Ringing sequence select the required ringing delay time. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 362: Configuration Switchover

    For configurations outside of business hours, enable the power save mode of the system telephones. Switching Authorisation for Configuration Switching On/Off If authorisation for switching configurations is enabled, the subscriber in question can switch configurations manually. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 363: Creating Configurations

    Possible entries: 2 to 4 digits Note: All previously assigned identification numbers can be viewed sorted by number, name or type under Overviews > Identification number table. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 364: Copying Configurations

    6. In the Add/Replace column, select one of the available options. 7. Click Save. 8. Click Close. Switching a Configuration On You can switch on configurations manually and indepently of the switching times configured for automatic configuration switchover. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 365: Switching Automatic Configuration Switchover On/Off

    Switching Automatic Configuration Switchover On/Off If automatic configuration switchover is enabled, time-controlled configurations are toggled according to the PBX internal clock. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 366: Creating Switching Times For Switching The Configuration

    Note: An enabled holiday is taken into account from 12 p.m. of the one day until 12 p.m. on the following day. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 367: Copying Switching Times

    1. Open the page Time control > Switching times. 2. Click Copy. The window Copy switching times opens. 3. In the list field under Source select the weekday, whose switching times should be copied. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 368: Permanent Configuration

    • Using the configuration manager • Using a character string on the internal telephone (see section Short Reference) 1. Open the page Public switched tel. networks > Call Forwarding. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 369: Overview Of The Configured Switching Times

    Each weekday is presented in a separat column. A public holiday in the current calendar week will be presented with a yellow coloured weekday in the column header. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 370: Lan-Tapi

    LAN-TAPI LAN-TAPI Functions LAN-TAPI The LAN-TAPI from Auerswald provides the TAPI 2.1 interface over the Ethernet port on the PBX. A Microsoft server then distributes the functionality throughout the network (third party network connection) onto the separate Microsoft computers so that telephony software, e.g., PBX Call Assist or other TAPI applications can use the TAPI functions.

  • Page 371: Switching Pbx Call Assist On/Off

    Switching PBX Call Assist On/Off PBX Call Assist is a CTI software available from Auerswald. Its use must be switched on in the PBX. If PBX Call Assist is switched on, all available TAPI lines are administrated by the corre- sponding server software UCServer.

  • Page 372: Configuring The Network Port On The Tapi Server

    A coloured bar under the entry field shows the security level of the password (red = low level, green = high level). Passwords with a low security level can not be saved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 373: Installing Tapi Driver (Tsp)

    The PBX must be connected with a server PC via a TCP/IP network. The TAPI driver (TSP) that belongs to the PBX must be installed on this server PC from the Auerswald Mega Disk. Important: If you want to integrate the LAN-TAPI into an existing network, please contact the system administrator responsible for this.

  • Page 374: Restarting The Tapi Server

    Proceed as follows: • Using the server PC Checking the Function of the LAN-TAPI on Windows 7/Windows 8/8.1 Requirements: • A completed TAPI drive installation on the server PC COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 375 Dial. The controlled telephone is called. As soon as you pick up the receiver, the destina- tion number dialled (in this example: 422) is called. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 376: Loudspeaker Announcement

    3. In the Device template list field, select a device template that matches the existing announcement output. 4. Enter a name for the announcement output in the Name entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 377: Entering Dtmf Sequences To Control The Announcement Output

    PBX needs to know which DTMF sequences the connected device requires to enable or terminate the connection (see the manual of the device in question). Proceed as follows: • Separately for announcement outputs • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 378: Entering The Dead Time Of The Announcement Output

    3. Enter the time required by the connected device in the Dead time entry field. Possible entries: to 3000: The PBX will wait 0 for 3000 milliseconds before it sends DTMF sequences to the announcement output again. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 379: Creating A Relais And Assigning It To An Announcement Output

    4. Click Ok. Note: To create further configurations for a relay, click in the line of the corresponding relay. The configuration is described in the chapter Functions > Relays (Actuators). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 380: Switching Authorisation For Speaker Announcements On/Off

    • Using an internal telephone Requirements: • Created announcement output • Authorisation Loudspeaker announcement assigned to the subscriber 1. Dial the internal number of the audio output. 2. Perform the announcement. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 381: Lcr

    – Routing > Soft-LCR 4.0 > LCR tables • Creating the holidays in the calendar of the PBX and switching them on for LCR. – Using the configuration manager (page Functions > Calendar) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 382: Configuring Subscribers For Lcr

    Caution: When importing configuration data, existing LCR data is deleted. Proceed as follows: • Using the configuration manager Requirements: • A saved configuration file (*.xml, *.txt, also compressed *.gz) on a data storage device (PC) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 383: Creating Providers

    • Create the networks for the tariff groups. • Create for the networks the corresponding prefixes to complete the tariff groups. • Enter the tariff information in the LCR tables. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 384: Creating Default Networks Based On A Provider Area Code

    Note: LCR networks and the corresponding LCR prefixes (Area codes/Area code ranges) can automatically be created based on the local area code (CREATE LCR NETZWORKS AUTOMATICALLY WITH HELP OF THE AREA CODE). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 385: Creating Prefixes For Networks Manually For Soft-Lcr 4.0

    (CREATE LCR NETZWORKS AUTOMATICALLY WITH HELP OF THE AREA CODE). Proceed as follows: • Using the configuration manager Requirements: • Configured LCR network 1. Open the page Routing > Soft-LCR 4.0 > Networks/LCR import. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 386: Creating Tariff Information For Networks For Soft-Lcr 4.0

    • Holidays configured and enabled for LCR • Configured LCR providers 1. Open the page Routing > Soft-LCR 4.0 > LCR tables > [Network name]. 2. Click New. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 387 Note: If a fee is charged for each established connection by the provider Price per connection, the price has to be entered to charge the LCR calls correctly. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 388 For second pulses of differing lengths, enter the most unfavourable meter pulse. The provider bills each started meter pulse in full. 12. Click Save. 13. Repeat steps 2 to 12 to create additional entries. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 389: Reading The Lcr Configuration For Soft-Lcr 4.0 From The Pbx

    1. Open the page Routing > Soft-LCR 4.0 > Networks/LCR import. 2. Click Export. The dialogue for downloading the configuration file softlcr.txt.gz appears. 3. Save the configuration file on a data storage device (PC). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 390: Call Parking

    Note: If you hear a busy signal when you dial the park position, this position is already in use. Pressing the Flash key (on DTMF telephones) or the COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 391: Unparking The Call

    Unparking a Second Call During a Call Requirements: • Authorisation Call Parking assigned to the subscriber During a call, proceed as follows: 1. Press the Flash key or the Query key. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 392: Switching Authorisation For Call Parking On/Off

    These numbers can then be used to select the parking zone for call parking. Proceed as follows: • Using the configuration manager 1. Open the page Functions > Call parking. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 393: Configuring Hold Time

    2. Enter a value in the Hold time entry field. Possible entries: to 20: A call is held for a maximum of 1 to 20 minutes in the internal parking zone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 394: Online Name Search

    If the online name search has been switched on, the PBX attempts to obtain the missing name from the selected service provider. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 395: Creating Default Service Providers Automatically

    (double entries). Note: When creating default values for providers, the import is only carried out until the maximum number of providers is reached and then it is cancelled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 396: Importing Service Providers

    Downloading Provider Data from the Auerswald Update Server Provider files (*.n2n) with data of various providers can be downloaded from the Auerswald Update Server. Note: The access data provided via online configuration is for information only and without responsibility.

  • Page 397: Creating Service Providers Manually

    • Import the downloaded provider data into the PBX. Creating Service Providers Manually The service provider list accommodates up to five service providers, who can be imported or created manually. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 398: Creating Group Filters For Service Providers

    Up to five group filters can be created for each service provider. The group filter has up to ten search properties. Important: To create group filters, you need know-how in HTML, HTTP, and regular expressions. Note: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 399 The modified response will then be further processed completely. 10. Select or clear the Line Mode check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 400: Setting The Priority Of The Group Filters

    Click the arrow pointing upward next to the corresponding group filter in order to increase its priority by one step. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 401: Copying Provider Data, Group Filters Or Search Attributes

    When copying a service provider, the group filters and search attributes of the new service profider will be copied as well. When copying a group filter, the search attributes of the new group filter will be copied as well. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 402: Testing Configured Search Properties

    • Entries in the provider list 1. Open the page Functions > Online name search > Basic settings. 2. In the Active column, enable the service provider you want to export. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 403: Entering Character Strings Into The Text Converter

    Text substitute entry field. Click Save. Repeat the steps to enter further character strings. • Automatically: Click Standard. The conventional character strings were added to the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 404: Multi-Path Call Forwarding

    Disables multi-path call forwarding. (No other action is required.) 4. If you have enabled multi-path call forwarding, enter the destination number in the Destination number entry field under Multi-path Call Forwarding. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 405: Switching Multi-Path Call Forwarding For Group On/Off

    • For admin: Groups > Properties > Reachability • For user: Group Properties > Reachability. 2. In the list field at the top, select the group in question by its name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 406 4. If you have enabled multi-path call forwarding, enter the destination number in the Destination number entry field under Multi-path Call Forwarding. Possible entries: External number Short-code number Internal number of the individual telephone Internal number of the group COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 407: Pick-Up

    Direct exchange line telephone: with preceding **) Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) You are connected with the caller. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 408: Picking Up During A Call

    2. In the list field at the top, select the subscriber in question by his name or number. 3. In the Pick up list field, select one of the following options: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 409: Switching Call Take-Over For Subscribers On/Off

    Group(s): Calls of this subscriber may be taken over by members of groups the subscriber is also member of. It does not make any difference if the subscriber is currently logged-in or -out. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 410: Performing Call Pick-Up

    Direct exchange line telephone: with preceding **) Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) You are connected with the caller. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 411: Preliminary Pickup Query And Monitoring

    BLF. If preliminary pick-up query and monitoring is disabled for a subscriber, no phone numbers of the subscriber‘s calls will be transmitted by BLF. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 412: Switching Preliminary Pick-Up Query And Monitoring For Groups On/Off

    BLF. Note: Conversations and outgoing calls of group members are not signalised because this action of a single group member would indicate that the group is busy. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 413 2. In the list field at the top, select the group in question by its name or number. 3. Select or clear the Preliminary pick-up query and monitoring check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 414: Pick-Up Of All Calls To Group Members

    2. In the list field at the top, select the group in question by its name or number. 3. Select or clear the Pick-up of all calls to group members check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 415: Picking Up A Direct Call To A Group Member

    Anonymous will be displayed. 2. Press the speed-dialling key a second time. 3. Pick up the receiver. You are connected to the caller. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 416: Private (Personalised) Exchange Line Access

    • Call restrictor (outgoing) • Call deblocker (outgoing) • Preferred exchange line • Number presentation Proceed as follows: • Using the configuration manager 1. Open the page Settings > Basic settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 417: Initiating Private Exchange Line Access

    PIN to be initiated on the subscriber's own telephone. The charges are billed to the telephone used. Requirements: • Authorisation Private exchange line access without PIN assigned to the subscriber COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 418: Switching Authorisation For Private Exchange Line Access Without Pin Entry On/Off

    3. Select or clear the Private exchange line access without PIN check box. Note: When authorisation is granted for initiating personal calls without a PIN, there is no protection against misuse by other internal users. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 419: Project Assignment

    On a system telephone the project number can be selected not only before the call but also during a call (optional, see the telephone manual). This makes the assignment of incoming calls (for billing the time expenditure) possible. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 420: Room Monitoring

    It is only possible to enable a single telephone for room monitoring at the same time. Further steps: • Replace the receiver of the telephone to disable room monitoring. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 421: Performing Room Monitoring

    (for exchange line request type Direct exchange line telephone: with preceding **). You can now listen into the room. Further steps: • Replace the receiver of the corresponding telephone in the room to be monitored to disable Room Monitoring. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 422: Relays (Actuators)

    The PBX switches the relay off as soon as the audio connection is terminated. Possible use: • Switching an LED of the door terminal • Switching the loudspeaker area of the loudspeaker system for the announcement output COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 423 The PBX switches off the relay after the defined switching duration. Alternatively, switching off can be triggered by telephone after the alarm has been acknowl- edged. Possible use: • Switching a siren or an indicator light COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 424 Alternatively, switching on/off can be triggered manually by telephone. Slave relay The relay is assigned to another relay (master). The PBX switches the relay together with the assigned relay. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 425: Creating An Ip Switch Relay

    3. In the Device template list field, select a device template that matches the existing IP switch relay. 4. Enter a name for the IP switch relay in the Name entry field. 5. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 426: Creating A Relay

    Relays can have various functions on the PBX. For a detailed description of the operating modes, refer to the chapter Functions > Relays (Actuators) > Relay Operating Modes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 427: Identification Number

    (2 to 4 digits) defined here is necessary. Note: All previously assigned identification numbers can be viewed sorted by number, name or type under Overviews > Identification number table. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 428: Configuring The Operating Mode

    • When selecting Configuration dependent: Select the check box/es for the corre- sponding configuration/s. Click Ok. • When selecting Slave relay: Select the corresponding relay in the list field. Click COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 429: Switching Pbx As Master Of The Relay On/Off

    Alarm and PC relay after the specified switching duration. Note: As a a pre-requisite, off control must be supported by the relay (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 430: Entering The Switching Duration Of The Relay

    (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. Proceed as follows: • Separately for relays • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 431: Entering The Hold Time Of The Relay

    1. Open the page Devices > Relays (Actuators). 2. Click Configure in the line for the corresponding relay. 3. Enter the hold time of the relay in the Hold time entry field. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 432: Entering The Dead Time Of The Relay

    The PBX uses DTMF sequences to control the analogue relays. For this purpose, the PBX needs to know which DTMF sequences the connected device requires to switch the relay on or off (see the manual of the device in question). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 433: Switching Authorisation For Switching Of Relays On/Off

    1. Open the page Subscriber (scr.) > Properties > Authorisations. 2. In the list field at the top, select the subscriber in question by his name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 434: Switching A Relay Manually

    • Using a character string on the internal telephone (see section Short Reference) • Using a character string on the external telephone (see section Short Reference) • Using the menu/function key on a system telephone (optional, see the telephone manual) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 435: Call Channel Reservation

    Disables the call channel reservation. (No other action is required.) External exchange line: For outgoing external calls of the group, the selected external exchange line will be reserved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 436 A B channel reserved for a group is only available for the members of the group who are logged in the group outgoing. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 437: Telephone Number Display (Clip)

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Click the Analogue settings tab. 4. Select or clear the CLIP info check box under. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 438: Switching Extended Clip Information On/Off

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Click the Analogue settings tab. 4. Select or clear the Extended CLIP info check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 439: Number Presentation (Outgoing)

    2. In the list field at the top, select the subscriber in question by his name or number. 3. In the Number presentation (outgoing) - business and Number presentation (outgoing) - private or Number presentation (outgoing) list fields, select one of the following options: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 440: Configuring Number Presentation (Outgoing) For Group

    For assignment of the profile, see chapter Settings > Profiles. Requirements: • Configured external numbers 1. Open the page Groups > Properties > Exchange line settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 441: Suppressing Number Presentation

    Calling Line Identification Restriction (CLIR) is also possible on an analogue T-Net telephone using the T-Net function key/men, if available (see manual for the telephone; this may also be known as anonymous calling). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 442 • If number presentation needs to be suppressed between the PBX and the network provider, the number presentation (outgoing) must also be configured as No. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 443: Number Presentation (Incoming)

    PTM connection over which the subscriber is called are presented on the PTMP connection. Exchange line dependent: The phone number to be presented is configured separately for each external connection under Expert. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 444: Configuring Number Presentation (Incoming) For Group

    PTM connection over which the subscriber is called are presented on the PTMP connection. Exchange line dependent: The phone number to be presented is configured separately for each external connection under Expert. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 445 PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. On a connection with CLIP no screening enabled, the number presentation defined here is not considered. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 446: Configuring Number Presentation (Internal) For Group Calls

    If the group is internally called the subscriber number is transferred back. Subscriber number: All subscribers logged in outgoing to these group will present their own subscriber number for internal outgoing calls. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 447: Call Forwarding

    Note: If you want to also forward internal calls, use call forwarding for subscribers or for groups instead of call forwarding for external numbers. This also allows forwarding to internal telephones. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 448: Call Forwarding Types

    Switching Call Forwarding for Subscribers On/Off If call forwarding is enabled for a subscriber, internal and external calls to the subscriber are rerouted to other internal telephones or external connections. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 449 Internal number of the individual telephone Internal number of the group Note: The phone number entered under Destination number is preserved even if the corresponding check box is cleared. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 450: Switching Subscriber Call Forwarding Only For External Calls On/Off

    For assignment of the profile, see chapter Settings > Profiles. 1. Open the following page: • For admin: Subscriber (scr.) > Properties > Reachability • For user: Subscriber Properties > Reachability. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 451: Switching Cascading Of Call Forwarding For Subscribers On/Off

    For assignment of the profile, see chapter Settings > Profiles. 1. Open the following page: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 452: Switching Call Forwarding For Subscribers For Group Calls On/Off

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the CF on group call check box under Settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 453: Switching The Authorisation For Configuring Call Forwarding For Subscribers To External Numbers On/Off

    • Switching of group properties of groups which the subscriber is a member of • Partial authorisation for Follow me Proceed as follows: • Separately for subscribers • Separately for configurations • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 454: Entering The Delay Time For Call Forwarding On No Reply For Subscribers

    2. In the list field at the top, select the subscriber in question by his name or number. 3. in the Delay time for CF on no reply entry field under Function > Subscriber Settings, enter a value. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 455: Overview Of The Status Of Call Forwarding For Subscribers And Groups

    Switching Call Forwarding for Groups On/Off If call forwarding is enabled for a group, internal and external calls to the group are rerouted to other internal telephones or external connections. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 456 If you configure an internal telephone as the forwarding destination, it requires at least partial exchange line authorisation for forwarded external calls Only incoming, with emergency call. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 457: Switching Group Call Forwarding Only For External Calls On/Off

    For assignment of the profile, see chapter Settings > Profiles. 1. Open the following page: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 458: Switching Cascading Of Call Forwarding For Groups On/Off

    > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand column will apply. For assignment of the profile, see chapter Settings > Profiles. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 459: Switching Call Forwarding For Groups For Group Calls On/Off

    2. In the list field at the top, select the group in question by its name or number. 3. Select or clear the CF on group call check box under Settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 460: Entering The Delay Time For Call Forwarding On No Reply For Groups

    Switching Call Forwarding for External Numbers On/Off If call forwarding for an external number is enabled, external calls to the external number are rerouted to other external connections. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 461 4. If you have enabled a call forwarding type, enter the destination number in the Desti- nation number entry field under the desired call forwarding type CF immediately, or CF on busy, or CF on no reply. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 462: Switching The Authorisation For Configuring Features Configured By The Network Provider On/Off

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Features to be configured by the network provider (CF, key pad) check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 463: Switch Input

    Proceed as follows: • Separately for switch inputs • Using the configuration manager Requirements: • Created analogue switch input 1. Open one of the following pages: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 464: Entering The Sip Invite

    3. Enter the SIP invite which the connected device uses as signal in the SIP invite entry field. Possible entries: Digits and the characters * and # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 465: Call Restrictor (Outgoing) - Restricted Numbers

    • Using the configuration manager Note: As described in the following, the setting is also possible via profiles (... > Profiles > Configuration > Configure > ...). If the check box Profile- COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 466: Switching The Call Restrictor (Outgoing) On/Off For Group

    For assignment of the profile, see chapter Settings > Profiles. Requirements: • Configured call restrictor COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 467: Creating A Call Restrictor (Outgoing)

    8. In the Phone number / range entry field, enter the phone number/range. 9. Enter the name of the corresponding phone number in the Name entry field. 10. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 468: List Of Configured Call Restrictors (Outgoing)

    Note: The list can be opened in the configuration manager by selecting User data > Special numbers. Click under Ext. phone number/range / Name to open the list of the configured phone numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 469: Call Restrictor (Incoming) - Robinson Numbers

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Call restrictor (incoming) check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 470: Switching The Call Restrictor (Incoming) On/Off For Group

    [Call restrictor name]: The call restrictor selected in the list field is used for incoming external calls. Like subscriber: The call restrictor selected for a subscriber is used for incoming external calls. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 471: Creating A Call Restrictor (Incoming)

    13. Repeat step 2 to 11 to create additional call restrictors. List of Configured Call Restrictors (Incoming) The list of call restrictors and deblockers shows all of the previously configured call restrictors. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 472 Note: The list can be opened in the configuration manager by selecting User data > Special numbers. Click under Ext. phone number/range / Name to open the list of the configured phone numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 473: Announcement Before Answering

    If announcement before answering is enabled, in external group calls a greeting message is played to the caller before accepting the call and/or if all group members are busy. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 474: Configuring The Call Signallisation

    Note: As described in the following, the setting is also possible via profiles (... > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 475: Selecting An Announcement Before Answering

    Announcement If announcement before answering for fallback is enabled, in external calls which could not be assigned via call distribution a greeting message is played to the caller. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 476 Subscriber xxx/group yyy: The caller is transferred to the configured phone number. immediately: The caller is transferred immediately. after Announcement before Answering: The caller is transferred after the announcement. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 477: Text Messages (Instant Messaging)

    (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions). Sending and receiving of text messages via SIP depend on the end device (see the end device manual). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 478: Door Functions

    If no of the device templates on offer matches your installation, you can select a user-defined device template. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 479 Note that changing the exchange line access number restricts the telephone numbering plan. 8. Enter the names of the relays and switch inputs in the Name entry fields. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 480 To create further configurations for a door terminal, open the page Devices > Door terminals and click Configure in the line of the corresponding door terminal. The configuration is described in the following. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 481 Note that changing the exchange line access number restricts the telephone numbering plan. 8. Enter the SIP password required by the connected device in the SIP password entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 482 Short-code number Internal number of the individual telephone Internal telephone of the group Note: The call destination is first entered identically for all configurations. It can bechanged afterwards. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 483: Entering Dtmf Sequences To Control A Door Terminal

    (see the manual of the device in question). Proceed as follows: • Separately for door terminals • Using the configuration manager Requirements: • Created analogue door terminal COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 484: Entering The Dead Time Of The Door Terminal

    3. Enter the time required by the connected device in the Dead time entry field, Possible entries: to 3000: The PBX will wait 0 for 3000 milliseconds before it sends DTMF sequences to the connected device again. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 485: Entering The Sip Password Of The Door Terminal

    PBX, the door call distribution will be controlled completely – including configuration- dependently – by the PBX. Proceed as follows: • Separately for configurations • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 486 If a door call should also be executed via VoIP accounts or GSM gateways, in any case the external number must be entered with the corresponding city code, even if it is the local prefix. 7. Click Ok. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 487: Configuring A Ringtone For The Door Call

    1. Open the page Devices > Door terminals. 2. Click in the line of the corresponding door call. 3. In the Ringtone list field select one of the following options: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 488: Configuring The Call Duration For The Door Call

    1. Open the page Devices > Door terminals. 2. Click in the line of the corresponding door call. 3. In the Call duration list field select the desired call duration. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 489: Configuring The Exchange Line Settings And Number Presentation For Door Calls

    If the DDI is displayed in red font subsequently, it either does not belong to the value range or the maximum number of own phone numbers has already been entered. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 490: Configuring A Second Ringer For Door Calls

    PBX, but takes over the selected door function for the door terminal. Proceed as follows: • Use the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 491: Switching The Authorisation For Opening The Door On/Off

    Switching the Authorisation for Opening the Door On/Off If the authorisation for opening the door is enabled, the subscriber in question can telephone with the door and open the door by pressing a key. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 492: Accepting A Door Call

    • Configured door terminal • Configured door call When you receive a door call, proceed as follows: 1. Pick up the receiver. You are connected with the door terminal. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 493: Calling A Door

    • Configured door terminal • Configured door call When you receive a door call during a call, proceed as follows: 1. Press the Flash key or the Query key. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 494: Opening The Door During A Door Call

    • Configured relay with operating mode Door opener • Authorisation Open door assigned to subscriber or group 1. Press the Flash key or the Query key. 2. Dial #. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 495: Transmission Of The Display Name

    • SIP convenience package enabled (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) 1. Open the following page: • For admin: Subscriber (scr.) > Properties > Settings • For user: Subscriber Properties > Settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 496 Note: Depending on the settings for system telephone and address book entry, the display name can be entered on the page Subscriber (scr.) > Properties > Basic settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 497: Voip/Gsm Routing

    It is not possible to route numbers via the exception table. In order to correctly dial these phone numbers, use targeted exchange line assignment with the COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 498: Entering Exception Telephone Numbers

    Note: Do not enter the phone numbers for software updates (system telephone) etc. numbers in the table of exception number. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 499 GSM: Slot x - Port No | Name of connection: The dialling is carried out by the GSM gateway at the selected external port of the ISDN PTMP connection. 6. Click Save. 7. Repeat step 2 to 6 to enter additional exception numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 500: Importing Exception Telephone Numbers

    The columns Phone number / range and Name can be exported as a text file (*.txt). The data is arranged in rows and separated by semicolons in this file. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 501: Configuring Configuration Dependent Voip/Gsm Routing

    2. Select or clear one or several check boxes under Configurations to assign single configurations to an exception number or select the check box under For all config- urations to assign all configurations to an exception number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 502: Preferred Exchange Line

    1. Open the page Subscriber (scr.) > Properties > Exchange line settings. 2. In the list field at the top, select the subscriber in question by his name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 503: Switching Preferred Exchange Line For Group On/Off

    For assignment of the profile, see chapter Settings > Profiles. Requirements: • Configured external numbers COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 504 (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 505: Waiting Field Function

    5. Under Subscriber/group number for the Waiting Field, select the phone number for the waiting field. 6. Configure the Automatic call take-over for the waiting field. 7. Load an announcement before answering as audio file (*.wav) in the PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 506: Sequence For Call Acceptance In Waiting Field

    (on the telephone) will these functions (for example, call forwarding on an answering machine) become available again. The function in question (except parallel calling) must be switched on again. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 507: Selecting Subscriber Or Group Telephone Number As Waiting Field

    Selecting Subscriber or Group Telephone Number as Waiting Field The selection can be made as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 508: Switching Automatic Call Take-Over On/Off

    3. Option After:: Enter the time duration in seconds in the After: entry field. Possible entries: seconds COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 509: Music On Hold And Announcement

    The combined total size of all audio files (*.wav) stored in the PBX must be less than 20 MB. The amount of memory already used, and the remaining capacity, are displayed (in MB and as a percentage). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 510 In the Internet, you can convert the audio files into the audio format required for the PBX (see www.auerswald.de/service). For example, use the Audio Converter to convert audio files (*.mp3, *.wav or *.raw) into G.711 (*.wav) audio format. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 511: Settings For Music On Hold And Announcements

    Specifies how loudly the music on hold should be played during the announcement. Mix announcement into music on hold An announcement is played together with the music on hold. The music on hold is played without an additional announcement. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 512 Standard ann.: For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 513 Standard ann.: For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 514: Switching Music On Hold During The Ringing Period On/Off

    2. Select or clear the Blind Transfer check box under MUSIC ON HOLD DURING THE RINGING PERIOD. 3. Select or clear the Ann. before answering check box under MUSIC ON HOLD DURING THE RINGING PERIOD. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 515: Wake-Up Functions

    Call duration of a wake-up call (30 to 120 sec.) Specifies how long an individual wake-up call is played on an end device. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 516 Configuration Manager. wake-up time was configured using a character string on the internal telephone. Weekday/s on which the wake-up call is made. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 517: Creating Switching Times For Switching The Wake-Up Announcement

    To switch wake-up announcements on and off depending on the time of day, different switching times can be created. Proceed as follows: • Separately for configurations • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 518: Overview Wake-Up Times

    • Using the configuration manager ( Overviews > Wake-up times) The overview wake-up times show all currently set wake-up times sorted by weekdays. Print The print view opens. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 519: Central Caller List

    2. In the list field at the top, select the group in question by its name or number. 3. Select or clear the Central caller list check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 520: Settings

    CLIP Texts (page 674) – Protection from Unauthorised Access (page 675) – Exchange Line Request (page 684) – Transfer and Callback (page 689) – PBX, Dealer and Operator Data (page 692) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 521: Hardware

    Hardware > Selection of modules. Select the desired slot in the Move module to list field. The settings already made for this module will not be lost by this action. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 522: Configuring The Use Of The Isdn Ports

    (MSNs). • PTP connection: ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 523: Switching S Bus Monitoring On/Off

    • Separately for S ports • Using the configuration manager Requirements: • External S port (optional, see chapter Important Information > Product Details > Basic Assembly and Extensions) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 524: Configuring The Use Of The External Analogue Ports

    The numbers under Port correspond to the numbers used on the board. Further steps: • If necessary, change the country-specific settings (see chapter Settings > Analogue Connection > More Information on Country-specific Settings). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 525: Identification

    • Using the configuration manager • Using a character string on the internal telephone (see section Short Reference) Requirements: • Disabled DHCP client 1. Open the page Administration > IP configuration. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 526: Configuring The Ipv4 Subnet Mask

    IPv4 address (e.g.: 255.255.255.0) Configuring the IPv4 Gateway TProceed as follows: • Using the configuration manager • Using a character string on the internal telephone (see section Short Reference) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 527: Switching The Permanent Ip Address From The Apipa Address Range On/Off

    Switching UPnP On/Off If UPnP is enabled on the PBX and if the UPnP service is installed and enabled on the PC being used, the PBX is identified and selected as the "Auerswald PBX" device in the network environment. Note: In the factory settings, UPnP is enabled.

  • Page 528: Switching Ipv6 On/Off

    If you have selected the option IPv6 static, you can enter the IPv6 address, the prefix length and the IPv6 gateway yourself. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 529 IPv6 address belongs. Possible entries: Digits 5. Enter the address of the IPv6 gateway in the IPv6 gateway entry field. Possible entries: Digits, characters and COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 530: Internet Access

    • Click Test connection, to check functioning of the Internet connection. The PBX will then send a Ping command to test whether www.google.de can be reached. www.google.de has been chosen because it can usually be reached. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 531: Configuring The Use Of Your Own Dns Server

    Configuring the HTTP Proxy An HTTP proxy is a proxy for the HTTP protocol, over which Internet sites are called or files downloaded. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 532: Forcing Https Connection

    An access via HTTP will be forwarded to HTTPS. If Force HTTPS connection is disabled, the connection is carried out via HTTP. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 533: Ip Blacklist And Whitelist As Protection Against Attacks From The Internet

    CPU (Administration > IP configuration under ETHERNET CONFIGU- RATION). The administrator must then put in place appropriate measures to protect the PBX within its infrastructure (e.g. using routers or bridges). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 534 (Administration > IP configuration. 2. In the IP address column, click the required IP address. 3. Click: • Delete to delete the IP address from the IP blacklist. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 535 CIDR notation. The values for Host IP appear automatically in the list. 5. Click Save. 6. Repeat steps 2 to 5 to enter additional IP addresses. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 536: Sftp Server

    A coloured bar under the entry field shows the security level of the password (red = low level, green = high level). Passwords with a low security level can not be saved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 537 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords constitute a security risk. • After entering the PIN/password, click on Mask passwords. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 538: Internal Telephone Numbers

    • Up to 10 automatic receptions • 1 Basis phone number for call parking • Up to 400 short-code dialling numbers • Up to 10 emergency call or service numbers COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 539: Overview Of The Internal Telephone Numbering Plan

    Print) in the configuration manager by opening the page Overviews > Phone numbering plan. The phone numbers can be shown in the Total overview or Grouped by type. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 540: Creating Analogue Subscribers

    For entering a sequence of phone numbers enter the first and the last phone number under from ... until. 4. Enter a name for identification purposes in the Name entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 541: Creating Isdn Subscribers

    The internal number entered here needs to be entered in the ISDN unit or in the system telephone as the (first) MSN. Also on an ISDN unit, make sure that the phone number is transmitted to the PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 542 5. In the Module / Port list fields, select the module and the port to which the end device is connected. 6. In the Device type list field, select one of the following options depending on the device connected: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 543: Creating Voip Or Ip Dect Subscribers

    1. Open the page Subscriber (scr.) > Phone numbers. 2. Click New. 3. Enter a new internal number in the from entry field. Possible entries: 2 to 4 digits in the range of 9999 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 544 For more information see chapter Service and Maintenance > Provisioning for IP Telephones. 7. Click Save. 8. Repeat step 2 to 7 to enter additional numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 545: Creating Subscribers Without Assignment

    Note that changing the exchange line access number restricts the telephone numbering plan. For entering a sequence of phone numbers enter the first and the last phone number under from ... until. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 546: Function Overview For Subscriber Properties

    The corresponding functions are listed on each tab. Click Configure to display the subscriber for whom the function is to be switched on/off, or set. In some functions, you can enter data or select settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 547: Monitoring Status Internal Subscriber

    You can then reset its hardware status under Subscriber > Properties > Basic Settings by clicking Execute next to Reset hardware status. Registration (ISDN telephones) No registration has been performed yet COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 548 No provisioning file has been assigned yet to the device. A provisioning file has been assigned to the device, however, this file has not yet been requested by the device. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 549 PBX for each individual device (e. g. IP and MAC address, type name, firmware version and status). Not all information is neces- sarily available for each device. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 550: Managing Unassigned Telephones

    A group is made up of multiple internal end devices at the same time. A phone number for groups is used to access the end devices that belong to the group via the PBX. Up to 64 groups can be created. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 551: Assigning Group Members To A Group

    6. Repeat step 2 to 5 to enter additional numbers. Assigning Group Members to a Group A group is made up of internal end devices that are assigned to the group. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 552: Group Overview

    (incoming) and (outgoing) of the subscribers. Note: The overview can be viewed and printed ( Print) in the configuration manager by opening the page Overviews > Groups. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 553: Switching Authorisation To Change The Port For Isdn Subscriber On/Off

    Delays in the transmission and loss of packets can be compensated that way. The jitter buffer can be configured separately for subscribers and VoIP providers. Proceed as follows: • Separately for subscribers • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 554: Switching Echo Cancellation For Voip Subscribers On/Off

    • As a user: Subscriber properties. 2. In the list field at the top, use the relevant subscriber's name or number to select them. 3. Click the VoIP settings tab. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 555: Configuring The Telephone Number Format For Voip Subscribers

    2. In the list field at the top, select the subscriber in question by his name or number. 3. Click the VoIP settings tab. 4. In the Format of transferred phone number list field, select one of the available options. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 556: Analogue Connection

    The analogue port supports the GSM gateway connected to it. Any phone number can be used for the analogue port. It must be entered in the PBX and GSM gateway configurations. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 557 This exchange line can be used for emergency calls. This exchange line cannot be used for emergency calls. You will hear the announcement, "This telephone does not allow emergency calls. Please use an alternative." COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 558: Expert Configuration, Analogue Connection

    • External analogue port (optional, see Important Information > Product Details > Basic Assembly and Extensions section) Apply country settings for Accepts the country settings for the selected country. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 559 This is necessary if audio signals are considered locally to be too loud or too quiet (e.g. the volume at which speech is output to the internal subscribers). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 560 The number/character string entered here is automatically added to the selected phone number as a prefix. This is needed if the central office always requires a specific leading number/character string that is not part of the phone number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 561 The PBX recognises this character as the end of the phone number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 562 The minimum length of the busy signal specifies the time (in seconds) the PBX takes to identify a busy signal sequence. This prevents, for example, the PBX identifying speech as a busy signal. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 563 FSK: The network provider uses Frequency Shift Keying to send the CLIP information. DTMF and DTMF (MaxComm): The network provider uses Dual Tone Multi Frequency signalling to send the CLIP information. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 564 Possible entries: • Digits: • The characters • as a wildcard for the phone number • (comma) for a one second pause • as a wildcard for a flash COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 565 An incorrect character string will cause the PBX to operate incorrectly. Ring Signal Frequency The ringer frequency specifies which frequency is used by the analogue network provider to send the ring signal. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 566: Isdn Connection

    • If necessary, entering additional numbers for the PTP connection. – Using the configuration manager (page Public switched tel. networks > ISDN connections > Additional PBX base numbers) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 567: Ptmp Connection Settings

    The PBX stores the charge information sent by the network provider and uses it to evaluate individual calls. Important: Disabling this function is only advisable if it causes problems on the external connection (this depends on the network provider/country). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 568 If a call is forwarded via the external connection, the caller's phone number is sent to the destination of the forwarded call. The PBX's phone number is sent to the destination of the forwarded call. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 569 A call can only be redirected via a call channel on the same port. The probability that the call cannot be forwarded because the channels are busy is therefore higher. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 570 (For call forwarding via the PBX, use any available call channel COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 571 Note: See the Settings > Ring tones section for information about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 572: Pbx Base Number/Bundle Settings

    1:1 assignment for the extension numbers in the extensions block. If an extension cannot be assigned, the fallback call distribution function is enabled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 573 Additional settings can also be made for the bundle. Adds a new phone number. Delete Deletes the entries marked in the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 574: Ptp Connection Settings

    (service feature not unlocked), it might still happen that the caller is given the option of a callback. In this case, the caller's reply is not forwarded to the PBX and therefore the function cannot be performed. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 575 If you are using the Soft-LCR 4.0 LCR procedure, the duration of the call and your own table of tariffs are used to calculate the charges. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 576 GSM gateway connected to it. Any phone numbers can be used for the connection. They must be entered in the PBX and GSM gateway configurations. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 577 PBX (2nd call channel): The PBX uses an existing, free call channel to forward the call. The charges for this additional connection established by the PBX are billed to the PBX operator. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 578 LCR must be disabled if the network provider does not support LCR. However, you can always perform LCR manually by dialling a provider area code prefix if the network provider supports the dial-around service. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 579: Extension Settings

    Note: You can input up to 250 external numbers for land line and VoIP connections in the PBX. In other words, the total maximum number of MSNs, DDI numbers and additional numbers is 250. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 580: Settings For Additional Numbers

    • Separately for PBX base numbers • Using the Configuration Manager (page Public switched tel. networks > ISDN connec- tions > Additional PTP connection numbers) Requirements: • Configured PBX base number COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 581 Note: See the Settings > Ring tones section for information about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 582: Voip

    In order to correctly dial these phone numbers, use targeted exchange line assignment with the account number (targeted VoIP access point). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 583: Configuring External Internet Telephony

    7. If necessary, enable DiffServ in order to increase VoIP call quality. 8. Check whether the registration of the VoIP account was successful (Monitoring > Status VoIP accounts). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 584: Configuring Internal Ip Telephony

    Internal number of the VoIP subscriber User password of the VoIP subscriber Note: You will find notes about how to configure different VoIP end devices on the Internet (see www.auerswald.de/service). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 585: Configuring Remote Extensions

    When the subscriber tries to dial an emergency number, he will hear the announcement “This telephone does not allow emergency calls. Please use an alternative.“ COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 586 9. Configure the remote extensions. To do this, you need the following information: The external IP address or URL of the PBX (as registrar and domain) The internal number of the VoIP subscribers (as MSN or user name) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 587: Voip Settings

    Number of channels to be used for voice mail/fax and not for VoIP. External VoIP channels Number of VoIP channels to be used as external VoIP channels. The remainder of the available VoIP channels are used as internal VoIP channels. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 588 The RTP port is a port on the local system that is used as the outgoing port for RTP transfers. Note: The page Overviews > Ports shows an overview of the PBX ports (incoming and outgoing). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 589 The STUN server entered here can be used to connect to external private branch exchanges. Notes: If all external private branch exchanges are connected to the PBX network via a VPN tunnel, no STUN server needs to be entered. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 590: Sips/Srtp Settings

    Execute The required certificates/keys are generated in the PBX and their accompanying information is displayed on the page. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 591: Voip Provider Management

    Requirements: • PC or PBX with existing connection to the Internet The Auerswald update server downloads a file containing an individual provider's access data (*.XML). Depending on the Internet connection, this file is then either saved to a (PC) data storage device or directly to the PBX.
  • Page 592 If you have changed the settings for a default provider, and now want to restore the default settings, first delete the provider in question. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 593: Voip Provider Settings

    Internet. For this reason, you may need to implement port forwarding for incoming SIP packets on the SIP port set up in the VoIP provider's configu- ration. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 594 The SIP request also contains an "rport" part in which the IP addresses used here (local, public) are transported. Notes: If Enabled is selected: If problems occur with single-sided call connections, use Enabled with use of STUN instead. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 595 The SIP port for a VoIP provider cannot be the same as the SIP port of the internal VoIP registrar or the SIPS port of the internal VoIP registrar. The Overviews > Ports page shows an overview of the PBX ports (incoming and outgoing). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 596 This provider encrypts external connections to prevent listening in. The processes used to set up and shut down a connection, and signalling, are all encrypted by SIPS. Note: SRTP is used to encrypt call data. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 597 Select a certificate that is stored on a data storage device and store it in the PBX. Delete Deletes a certificate currently saved in the PBX after user confirmation at the prompt. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 598 Caution: Each time a port is opened on the NAT router, this creates a potential source of danger. • It is essential you put additional protective measures in place. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 599 Selects a compromise between VoIP call quality (high bandwidth) and compression (lower bandwidth) for the codec sequence. Best possible compression Selects a codec sequence with stronger compression (lower bandwidth) as highest priority. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 600 • For this reason we recommend you use this functionality as little as possible. Sub-system operation Like any other PBX for which the VoIP provider has been configured, the PBX can be used as a sub-system. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 601 Compliant to RFC: two separate media lines for disabling audio and negotiating the fax protocol. Variant 1: only one media line for negotiating the fax protocol (the media line for disabling audio is not used). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 602 If prefixes are necessary for conversion, for dialling a number without prefixes, the prefixes set for the account are used (Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 603 If prefixes are necessary for converting your own phone number, the prefixes set for the account are used (Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 604 User name section in the From header contain "anonymous". Note: Number presentation suppression in accordance with RFC 3325, by using a privacy header, is also used automatically. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 605 CLIP no screening) in the "From" header is transferred to the network provided number (screened number). The phone numbers can be used, for example, for Call Through via VoIP. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 606: Voip Account Management

    (VoIP page) > Accounts) Provider name VoIP provider with whom the account was set up. Account name Freely selectable name. This name is used to identify the account within the PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 607: Voip Account Settings

    LOCATION/ACCESS DATA Country code International telephone prefix (country code, e.g. 0044 for the UK) of the country for which the account's VoIP provider has provided the phone numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 608 User name User name assigned by the VoIP provider when the account was set up. It is used to identify the user to the VoIP provider. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 609 Notes: To change an existing password, click on Show passwords. You can only input an entry in this field if the VoIP provider has assigned an authorisation ID. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 610 Delay time for Call Forwarding on no reply in the PBX This delay time for external numbers specifies the time (in seconds) after which a call is forwarded if the called subscriber does not respond. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 611 (Direct Dial In - DDI) extension numbers. The VoIP provider assigns the phone numbers for the connection. The phone number to be dialled is formed from the PBX base number + DDI number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 612 Individual ringtones can be assigned to extension numbers that were input in different ways. See the Settings > Ring tones section for information about exceptions to signalling and sound sequences. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 613 (click on New). You must enter all the extension numbers for a PTP connection that is not running linear call distribution. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 614 Note: See the Settings > Ring tones section for information about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 615 Multiple subscriber number (MSN) The PTMP connection has up to ten multiple subscriber numbers. The VoIP provider assigns the phone numbers for the connection. (Select New to enter.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 616 Note: See the Settings > Ring tones section for information about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 617: Monitoring Voip Status

    • If operations in the same network are unaffected, check the PBX's network configuration (ETHERNET CONFIGURATION or DNS CONFIGURATION, see Administration > IP configuration). If this does not produce any results, check the status of the individual areas: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 618 The STUN request failed or the system has been rebooted. The area must be rechecked to display the current status. A grey dot (undetermined status) is displayed until a response is received. Error, e.g. because: • The registrar is offline. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 619 This leads to multiple registrations that the VoIP provider may block after a while. Outbound proxy The VoIP provider has responded to the INVITE request in some way. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 620 IP (VoIP) > Accounts > Configuration). • Although the outbound proxy is on the network ("ping" is successful), it cannot currently carry out its task (e.g. maintenance tasks). • The account is blocked. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 621: Profiles

    (Profile-controlled settings disabled). In addition to this the user needs a user password and the authorisation for the page mentioned above. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 622: Group Properties Via Group Profiles

    • Default profiles: The selected settings can be viewed by means of clicking View in the last column. • User-defined profiles: The user-defined profiles can be adapted to the corresponding requirements by means of clicking Configure in the last column. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 623: Assigning Profiles

    1. Open one of the following pages: • Subscriber (scr.) > Profiles > Profile assignment • Groups > Profiles > Profile assignment • Devices > Voice mail/fax boxes > Profiles > Profile assignment COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 624: Function Overview

    The function overview can be opened on the following pages: • Subscriber (scr.) > Profiles > Function overview • Groups > Profiles > Function overview • Devices > Voice mail/fax boxes > Profiles > Function overview COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 625: Dect Telephones

    IP DECT server. The chapter Address Books and Lists > LDAP Server describes how you can take over telephone book entries for the COMfortel M-100/200/300 handsets. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 626: E-Mail

    • Enter the access data for the outgoing mail server which you have received from the Internet service provider. • Enter the address of the e-mail sender for the outgoing mail server. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 627: Entering The Address Of The Outgoing Mail Server

    2. In the list field at the top, select an outgoing mail server according to its name. 3. In the Port entry field, enter the port number (port) of the outgoing mail server. Possible entries: 65535 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 628: Configuring The Authentication Type Of The Outgoing Mail Server

    • With enabled authentication: Enter user name and password. Entering the User Name of the Outgoing Mail Server Proceed as follows: • Separately for outgoing mail servers. • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 629: Entering The Password Of The Outgoing Mail Server

    If encryption is enabled, the connection of the outgoing mail server is secured using the SSL (Secure Socket Layer) protocol. The data is transferred via https. Proceed as follows: • Separately for outgoing mail servers • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 630: Switching The Use As Default Outgoing Mail Server On

    To switch it off, use as Default outgoing mail server must be switched on for another outgoing mail server. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 631: Entering The Address Of The E-Mail Sender For The Outgoing Mail Server

    • Configured outgoing mail server 1. Open one of the following pages: • Voice mail or fax box: Devices > Voice mail/fax boxes > Properties • System e-mails: Administration > System messages COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 632: Deleting Outgoing Mail Servers

    Proceed as follows: • Using the configuration manager Note: The logo must have the file format *.jpg and should have a size of 160 x 60 pixels (width x height). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 633: Assigning A Logo

    The file may have a size of 50 kB max. The memory for all logos is limited to 500 kB. If do not import your own logo, the Auerswald logo included in the scope of supply will be used. Requirements: •...

  • Page 634: Internationalisation/Language Files

    • System log: Text modules to generate an e-mail with system information, malfunctions and safety warnings. • Common: General text modules. • Date and time: Text modules with variables for date and time. – Date: Day: Month: Year: YYYY – Time: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 635: Creating A Language File

    You can export a language file, for example to translate it with the help of a text editor, and then import it again into the PBX. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 636: Importing A Language File

    3. Click Browse (this text is depending on the browser used). 4. Select the required language file (*.xml) and click Open (this text is dependent on the operating system used). The file is displayed in the entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 637: Assigning A Language File

    The e-mails will be sent with German text modules. english: The e-mails will be sent with English text modules. polski: The e-mails will be sent with Polish text modules. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 638: System Messages

    – Using the Configuration Manager (on the following pages) – Administration > System messages – Devices > Voice mail/fax boxes – Devices > Voice mial/fax boxes > Properties > Box settings COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 639: Monitoring System Messages

    System event category: System information, Simple malfunction, Serious malfunction, Security warning Notification More detailed information about the system event (in English, no matter what language is used in the Configuration Manager) Print The print preview now opens. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 640: System Message Settings

    IPv4 address: Link starts with https: and the PBX's IPv4 address. with IPv6 address: Link starts with https: and the PBX's IPv6 address (if present). User-defined: A URL prefix defined by the user is set. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 641 System information is only logged. Simple malfunctions Simple malfunctions are sent as e-mails. Simple malfunctions are only logged. Serious malfunctions Serious malfunctions are sent as e-mails. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 642 Click on Do not display this notice again to hide warnings and notes that are displayed as pop-up elements during configuration or after you register in the Configuration Manager. You can also restore the hidden pop-up elements again if required. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 643: Gsm Gateway

    – Public switched tel. networks > Analogue connections • Entering the connection type on the ISDN connection and the phone number. – In the GSM gateway configuration (see manual of the GSM gateway) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 644: Call Distribution

    An internal destination can be assigned to an external number. Internal desti- nations can be subscribers, groups, voice mail/fax boxes or the automatic reception functions. If several subscribers ring simultaneously, they are grouped. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 645 6. Click Save. 7. Repeat step 4 to 6 to configure the call distribution for the other PTMP connections. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 646 7. Repeat step 4 to 6 to switch on/off linear call distribution for the other PTMP connec- tions. 8. Repeat step 2 to 7 to switch on/off linear call distribution for other configurations (PBX profiles). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 647 6. Click Save. 7. Repeat step 4 to 6 to configure the call distribution for the other PTP connections. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 648 7. Repeat step 4 to 6 to configure the call distribution for the other PTMP connections. 8. Repeat step 2 to 7 to configure the call distribution for other configurations (PBX profiles). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 649: Configuring Fallback

    4. Under Fallback, select one of the following options: Reject: The caller will hear the busy signal. (Continue with step 8.) Fallback settings: The caller will be transferred according to the settings. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 650: Switching Delayed Fallback On/Off

    • Separately for external connections • Using the configuration manager Requirements: • Selected fallback number (see fallback) 1. Open the page Public switched tel. networks > Call distribution. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 651: Overview Of The Call Distribution

    8. Repeat step 2 to 7, to configure the delayed fallback function for other configurations (PBX profiles). Overview of the Call Distribution The overview indicates on which internal subscribers a call on a separate external number is signaled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 652: Configuring The Modem/Fax Call Distribution For Analogue Connections

    1. Open the page Public switched tel. networks > Call distribution. If several configurations (PBX profiles) have been created, these will be available as tabs. 2. With several configurations: Click the tab with the desired configuration. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 653 4. In the second CALL DISTRIBUTION FOR... list field, select the connection in question. 5. In the Active list field, select the option No detection. 6. Select or clear the Passive check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 654 9. Repeat step 4 to 6 to configure the call distribution for the other PTMP connections. 10. Repeat step 2 to 7 to configure the call distribution for other configurations (PBX profiles). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 655: Emergency Calls

    – Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure – Public switched tel. networks > Analogue Connections – Public switched tel. networks > Voice over IP (VoIP) > Provider > Configure COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 656 – Using a character string on the internal telephone (see Short reference section) Note: The PBX is supplied with announcements in English and German. You can create other announcements in the local language at a later point in time. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 657: Switching The Emergency Call Priority Switch On/Off

    Solve the problem by assigning new phone numbers to the internal subscribers in question. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 658: Entering Your Own Emergency Telephone Numbers

    Publc switched tel. networks > Emergency calls you can select whether an exchange line access number has to be be entered when dialling or not. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 659: Entering Service Numbers

    The exchange line access number is never entered when entering service numbers. Proceed as follows: • Using the configuration manager 1. Open the page Public switched tel. networks > Emergency calls > Service numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 660 (e.g. Call data list). 5. Click Save. 6. Repeat Steps 2 to 5 to enter additional numbers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 661: Pbx Time

    3. In the Time entry field, enter the correct time. Possible entries: Time in hh format: mm : ss 4. In the Date entry field, enter the current date. Possible entries: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 662: Switching The Automatic Updating Of The Pbx Time On/Off Via The Network

    If updating the PBX time via the network is enabled, the PBX time will be accepted from an NTP server at the selected time interval. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 663: Switching Automatic Updating Of The Pbx Time After Each Isdn Call On/Off

    The network provider usually transmits a time that is precise to the minute. The time is updated at most once per hour. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 664: Switching Ntp Server Service On/Off

    1. Open the page Settings > Date/Time of the PBX. 2. Select or clear the NTP server service check box under AUTOMATIC DISTRI- BUTION OF THE PBX TIME/DATE. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 665: Calendar

    In addition to the holidays that are available in the holiday lists for the various countries/federal states, you can create your own days with customised information (e.g., company vacations). You can also edit existing entries. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 666: Importing Holidays

    3. Click Browse (this text is dependent on the browser used). 4. Select the file to be imported and click Open (this text is dependent on the operating system used). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 667: Exporting Holidays

    • Using the configuration manager 1. Open the page Functions > Calendar. 2. Click Export. The dialogue for downloading the file publicholiday.ft appears. 3. Save the file on the PC. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 668: Tones

    Call Through - dialling a phone number is possible During a remote programming call, when the connection for remote programming is available – programming is possible COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 669: Presenting The Tones

    3. In the Internal dial tone list field under Signallisation by tones, select one of the following options: 1 x long: Continuous tone 3 x short: 3 Double tones, approx. 1 second pause, ... COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 670: Switching The Busy Tone For The End Of Call On/Off

    • For admin: Subscriber (scr.) > Properties > Settings • For user: Subscriber Properties > Settings. 2. In the list field at the top, select the subscriber in question by his name or number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 671 3. Select or clear the corresponding check box under Signallisation by tones: • Special dial tone for CF, Do-not-Disturb, baby call/hotline • Special dial tone for filled call data memory COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 672: Ringtones

    > Configure – Public switched tel. networks > ISDN connections > Extension numbers PTP connection – Public switched tel. networks > ISDN connections > Additional PBX base numbers COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 673: Configuring The Ringer Frequency

    • Using the configuration manager 1. Open the page Settings > Basic settings. 2. In the Ringer frequency list field under General, select one of the available options. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 674: Clip Texts

    1. Open the page Settings > CLIP texts. 2. Enter the CLIP texts in the corresponding CLIP text for ... entry fields under CLIP display texts. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 675: Protection From Unauthorised Access

    Each sub-administrator has the same access and modification authorisations. Note: If the sub-administrator enters his internal number as user name, this registration is recognised as an user login and the Web interface is presented in user-mode. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 676: Configuring Access Authorisation

    (https). To make any changes, you need the current admin password. After a change you must log in again. Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 677 A coloured bar under the entry field shows the security level of the password (red = low level, green = high level). Passwords with a low security level can not be saved. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 678: Configuring Sub-Administrator Access

    3. Click the Basic settings tab. 4. If necessary, change the sub-admin PIN of the relevant subscriber in the PIN entry field. Possible entries: Exactly 6 digits Digits: 0- COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 679 German Federal Office for Information Security (BSI, in German). Caution: Visible PINs and passwords constitute a security risk. • After entering the PIN/password, click on Mask PIN and password. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 680: Configuring User Pins And Passwords

    PIN. PINs which are easy to guess, such as 111111 or 123456, should also be avoided. It is possible to configure no user PIN at all. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 681: Changing The Pin

    • After entering the PIN/password, click on Mask PIN and password. Changing the PIN Any PIN on the PBX can be changed. Proceed as follows: • Using a character string on the internal telephone COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 682: Switching Authorisation For Controlling The Pbx On/Off

    Switching Authorisation for Controlling the PBX On/Off If authorisation for controlling the PBX via telephone is enabled, the subscriber in question program the PBX over the internal telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 683 2. In the list field at the top, select the subscriber in question by his name or number. 3. Select or clear the Controlling of the PBX via telephone check box. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 684: Exchange Line Request

    In this case, the automatic exchange line request can only be selected for IP DECT telephones. For all other subscribers, only direct exchange line telephone and internal telephone can be selected. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 685: Switching System-Wide Automatic Exchange Line Request On/Off

    2. Select or clear the System-wide automatic exchange line request check box. Configuring Exchange Line Request Proceed as follows: • Spearately for each subscriber • Via the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 686: Configuring The Exchange Line Access Number

    Note: An available external line is indicated by the external dial tone after the exchange line access number has been dialled. The external number can then be dialled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 687: Configuring The Country Code

    (Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure). Proceed as follows: • Using the configuration manager 1. Open the page Public switched tel. networks > Exchange line request. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 688: Configuring The Local Area Code

    If this also applies to the location at which the PBX is installed, you do not need to enter an area code. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 689: Transfer And Callback

    (see the telephone manual). Note that the PBX does not detect a receiver being hanged up until after hook flash timing is finished. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 690: Switching The Authorisation For External Call Transfer Externally On/Off

    Note: As described in the following, the setting is also possible via profiles (... > Profiles > Configuration > Configure > ...). If the check box Profile- controlled settings has been selected, the property set in the right-hand COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 691: Configuring The Maximum Duration Of Transferred Calls (External To External)

    2. Enter a value in the Max. duration of switched calls: external with external entry field under GENERAL. Possible entries: to 99: The PBX ends the transferred call after 1 to 99 minutes. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 692: Pbx, Dealer And Operator Data

    2. Select a country in the PBX is used in the following country list field under OPERATOR AND LOCATION OF THE PBX. Entering PBX Name and Description You can enter the PBX name and PBX description for your own information. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 693: Entering Dealer Data

    • Using the configuration manager 1. Open the page Administration > Dealer/operator data. 2. Enter the data in the entry fields under OPERATOR AND LOCATION OF THE PBX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 694: Service And Maintenance

    Factory Settings (page 744) – Shutting Down and Switching Off (page 746) – Replacing the Power Supply Cable (page 747) – Expanding the PBX (page 749) – Service Data (page 754) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 695: Status Displays

    System is paused. Note: If the Power LED remains constantly lit in red even after a restart, an error has occured. Please contact your dealer or the manufacturer directly. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 696: Status Displays Using The Configuration Manager

    Information on the PBX One mouse click the Auerswald logo in the configuration manager opens the information page on the PBX. Among other things, it displays the latest firmware version and the serial numbers of the PBX as well as the registered dealer and operator data.
  • Page 697 In most cases, a link will be displayed on which you can click to go to the page where the error can be corrected. Note: If an error occurs, the status messages appear directly after you log into the configuration manager. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 698 (there and back). Note: You can send a ping in the configuration manager after opening the Monitoring > Network diagnosis page. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 699: Restart

    PBX restarts. During the delay, the PBX prevents new calls from being established. If a call is still active when the timeout occurs, the call is interrupted in order to carry out the restart. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 700: Causes Of An Automatic Restart

    1. Open the page Administration > Firmware update/restart. 2. In the list field under RESET OF THE PBX (RESTART), select one of the available options. 3. Click Restart under RESET OF THE PBX (RESTART). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 701 PBX. • Do not open the PBX during an electrical storm. 1. Press the Reset button on the COMpact 4000 interface board. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 702 When the Power LED lights up in green again, the restart is complete and the PBX is ready for operation. Note: If the Power LED remains continuously lit in red, an error has occurred. Please contact your dealer or the manufacturer directly. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 703: Firmware Update

    A connection to the update server is set up and then the server sends the latest firmware to the PBX. You can perform immediate firmware updates both for the PBX and for the COMfortel system telephones connected to it. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 704: Initiating A Manual Firmware Update

    The firmware update is started. As soon as the firmware file has been saved in the PBX, you will receive a message. 6. Click Initiate reboot, to restart the PBX and enable the firmware. The PBX is restarted. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 705: Initiating An Instant Firmware Update Via The Update Server

    Internet (see www.auerswald.de/service). Configuring Regular Firmware Updates for the Connected COMfortel System Telephones via the Update Server Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 706: Entering The Update Server Address

    UPDATE SERVER, enter the address of the update server (www.auerswald- update.de). Possible entries: Four blocks with three digits for IPv4 addresses Eight blocks with four digits or characters for IPv6 addresses COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 707: Switching The Search For Available Firmware Updates On/Off

    Only the update status is displayed (during the update) for system telephone updates. Note: When you open the page it first shows the status, which is automati- cally updated every 30 seconds. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 708: Restoring The Firmware In Use Prior To The Firmware Update

    2. Click Restore firmware under Restore firmware (reboot). 3. Click Yes. The previous firmware is restored. Afterwards a message is displayed. Restoring Firmware at the Touch of a Button Requirements: • Firmware update, carried out COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 709 1. Press the Reset button on the COMpact 4000 interface board. A Reset button B Altern. button 2. Within the space of two seconds, push the Altern. button on the COMpact 4000 interface board and hold it. The Status LED (LED at the centre) starts to quickly blink in orange.

  • Page 710: Distributing Firmware

    Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP/2600 IP to other COMfortel 1400 IP/2600 IP. Proceed as follows: • Using the telephone and automatically via the PBX COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 711: Backing Up And Recovering Configuration Data

    Variants for Backing Up and Recovering Configuration Data There are various options for backing up the configuration data on the PBX and, if necessary, restoring it. The variants are differentiated as follows: COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 712 An old configuration can be restored by loading a restoration point. The option as to whether the network settings should be restored can also be selected. Note: A restoration point is automatically inserted at every firmware update. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 713: Saving Configuration Data From The Pc/Data Storage Device In The Pbx

    Important: Note the following legal notes before saving the data backup. The data backup includes, amongst others, the following legally especially protected components: - Configuration of the PBX COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 714: Inserting A Restoration Point For Configuration Data

    Inserting a Restoration Point for Configuration Data Proceed as follows: • Using the configuration manager 1. Open the page Administration > Data backup. 2. Click Insert restoration point. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 715: Restoring Configuration Data From A Restoration Point

    3. Select or clear the Restore network settings check box under Restore old config- uration data. 4. Click Restore. 5. Click Yes. The configuration data is restored at the restoration point. The PBX restarts. 6. Click OK. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 716: Resetting The Configuration

    PBX once more. This eliminates internal errors the configuration data may contain. The configuration of the PBX remains unchangend. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 717: Saving The Configuration For Automatic Upload Onto A Usb Memory Stick

    2. Save the configuration file in the root directory of a USB memory stick. Further steps: • Perform the automatic upload of the configuration. Uploading the Configuration Automatically Proceed as follows: • Using the PBX COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 718 PBX. • Do not open the PBX during an electrical storm. 1. Turn the PBX off. 2. Insert the USB memory stick into the USB port (USB host) on the COMpact 4000 interface board. 3. Turn the PBX on.

  • Page 719: Remote Configuration And Alternative Connection Options

    PBX and to the PC (for example ISDN PC controller). The PBX must be configured accordingly. Before you can do this, you must install the ISDN system telephone's configuration software on the PC you are going to use. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 720: Configuring The Pbx Remotely With Ara Server Via The Internet

    3. Enter the required data in the User name/Customer number and Password/PIN input fields, and click Login. The user interface of the ARA server (ARA = Auerswald Remote Access) opens. 4. Register the PBX if this has not been done yet.

  • Page 721: Configuring The Pbx Remotely Via The Internet (Without Ara Server)

    IP address for the PBX as well as the character, and then the port, into the address field of the browser. The login window opens. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 722: Configuring Isdn System Telephones Via The Pbx (Internal)

    Note: If using the USB connection, select the option USB or ISDN card (CAPI 2.0), depending on the used driver. 4. Click OK. 5. Open the menu File > Open. 6. Click Telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 723 The PIN entry dialogue appears. 18. Enter the associated PIN in the PIN entry field and click OK. The configuration is saved on the telephone. This may take a while. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 724: Configuring Isdn System Telephones Remotely Via The External S Port On The Pbx (Externally)

    2. Open the menu Options > Interface..3. In the Interface list field, select the ISDN card (CAPI 2.0) option. 4. Click OK. 5. Open the menu File > Open. 6. Click Telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 725 The PIN entry dialogue appears. 19. Enter the associated PIN in the PIN entry field and click OK. The configuration is saved on the telephone. This may take a while. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 726: Remote Configuration Settings

    If no remote switching number has been entered, you must dial a character string on an internal telephone to unlock the PBX for remote configuration. After this, the PBX can be accessed via every associated MSN/DDI number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 727 The system telephone remote switching number is used to set up an external ISDN connection using the COMfortel Set configuration software. Notes: You cannot use call forwarding to divert this phone number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 728: Configuring The Configuration Port For System Telephones

    • Using the configuration manager 1. Open the page Administration > IP configuration. 2. Enter a port in the Configuration port for system telephones entry field under SERVER CONFIGURATION. Possible entries: 65535 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 729: Provisioning For Ip Telephones

    PBX search. Therefore, further settings on the telephone are required (see Operation Guide of the telephone). However, the telephone can be identified by it‘s MAC address. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 730: Provisioning Files

    PBX. If an IP telephone requests a provisioning, the PBX replaces the user- specific data of the provisioning file or rather the template with suitable data content for the current subscriber. A provisioning template can be assigned to several subscribers. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 731 PBX or by an external server. A combi- nation of both variants is permitted. The header file is the file that the telephone must read first. It can contain references to sub files. Any files can be imported, however, Auerswald IP telephones only support *.xml files.
  • Page 732 </providersAndAccounts> must not be deleted as it is replaced by the subscriber-specific data by the PBX. 16. If required, open the level by clicking in order to modify the settings made there. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 733: Provisioning Settings

    Provisioning is only carried out within the local network Provisioning can also be carried out on other possible networks (unsafe operation). Provisioning The following chapter describes the provisioning. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 734 – Switching access without client certificate on/off (page Subscriber (scr.) > IP provi- sioning > Settings) – Switching provisioning only with local network on/off (page Subscriber (scr.) > IP provisioning > Settings) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 735: Telephone Identification By Mac Address

    4. In the Assigning the MAC address of the device, click manual assignment > Enter MAC address manually. 5. Read the MAC address of the device with the bar code scanner. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 736: Retrieving A Mac Address From A Client Certificate

    • on the label on the bottom of the telephone, together with the corresponding bar code, • in the telephone menu (under Apps > Settings > About phone > Hardware info > MAC adress). Proceed as follows: • Using the configuration manager COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 737: Managing Provisioning Files

    Provisioning files may contain sensitive subscriber-specific data. To prevent unauthorised access to such provisioning files, you can grant or deny the telephones to be provisioned access to specific provisioning files. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 738: Selecting A Header File For Provisioning

    • At least one *.xml file configured as header file • No other header file assigned to the subscriber/group 1. Open the page Subscriber (scr.) > IP provisioning > File management. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 739: Selecting A Provisioning File As Template

    1. Open the page Subscriber (scr.) > IP provisioning > File management. 2. In the line of the required provisioning file, select the as template check box. 3. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 740: Viewing A Standard Provisioning File

    1. Open the page Subscriber (scr.) > IP provisioning > File management. 2. Click View in the line Standard.xml. 3. Click Save as. 4. Enter a file name in the Save as entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 741: Editing Provisioning Files

    3. Carry out the required modifications in the code editor. Hinweis: By clicking Account IDs on top right, you will find the used account IDs for the PBX and the exchange lines. 4. Click Save. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 742: Deleting A Provisioning File

    4. Select the file you want and click Open (this text is dependent on the operating system used). The path and the file name are displayed in a field behind Browse. 5. Click Import. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 743: Saving A Provisioning File On The Pc

    To do this, select the required provisioning files by pressing and holding the Ctrl button and click Export. The provsioning files will now be generated in a provisioning.zip folder. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 744: Factory Settings

    Important: This function requires performing the steps rapidly. Make sure you are comfortable with the procedure before you begin. 1. Press the Reset button on the COMpact 4000 interface board. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 745 Restore Factory Settings A Reset button B Default button 2. Press the Default button on the COMpact 4000 interface board within 2 seconds and hold it down between 10 and 15 seconds. The Power LED starts to quickly blink in red.

  • Page 746: Shutting Down And Switching Off

    • As soon as the Power LED is red, you can pull the power plug of the PBX and accessory equipment – if required – out of the socket. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 747: Replacing The Power Supply Cable

    5. Remove the cable from the strain relief bracket. 6. Pull the connector of the power supply cable off the power supply. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 748 8. Guide the cable out of the casing using the strain relief bracket. 9. Reattach the holding bracket. 10. Reconnect the power supply to the COMpact 4000 Interface board. 11. Plug in the power plug. The PBX restarts. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 749: Expanding The Pbx

    • In the configuration manager (Administration > Dongle releases): Click Open Upgrade-Center. 2. Click Your Account. The page User administration opens. 3. Click Registration (create a user account). A form for entering personal data opens. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 750 8. Once you have selected all of the items you would like, click Shopping basket under Shopping basket. The selected items are displayed in the shopping basket. 9. Select the payment type. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 751 17. Repeat steps 16 and 18 to enter additional release codes. Software Expansions using the Configuration Manager Requirements: • A user account in the Upgrade-Center • PC with an existing Internet connection COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 752 • Payment types Credit card, Direct debit or Invoice: The order confirmation (with release codes) is displayed in the Upgrade-Center at the end of the order process. Click Apply all release codes in the PBX with IP XXX.XXX.XXX.XXX. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 753 Click Accept. Repeat the steps for additional release codes. The new release status is displayed under Administration > Dongle releases. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 754: Service Data

    • Using the configuration manager 1. Open the page Administration > Logging. 2. Select or clear the Logging enabled check box. 3. Accept the legal notes by entering in the entry field. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 755: Selecting The Logging Type Of Connection Data

    • If you have selected Syslog, enter the IP address and the port of the syslog server (see chapter Service and Maintenance > Service Data > Selecting the Logging Type of Connection Data > Configuring the Syslog Server). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 756: Recording The D-Channel Protocol

    Note: If a port is present, omit it when you enter the IP address. 5. Click OK. The protocol log is displayed. 6. Click Pause to stop the protocol being recording. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 757: Configuring The Syslog Server

    If the PBX exhibits a malfunction which is not caused by incorrect operation or external influ- ences, the service data can be used to diagnose the malfunction. Important: Note the following legal notes before saving the service data. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 758: Logging The Network Data Stream

    To log the Ethernet data stream, a network protocol in *.pcap format can be recorded. This protocol can then be evaluated (e.g.,with Wireshark/Ethereal), for instance, to determine the cause any malfunctions which may have occurred. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 759 5. To stop the recording of the network protocol, click Stop Trace. 6. Save the file. Further steps: • The technical departments (Service, Development) use the file to diagnose the malfunction. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 760 The glossary contains an alphabetical list of the terminology used accompanied by short expla- nations. There is also an index of abbreviations. Topics – Terminology (page 761) – Abbreviations (page 775) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 761 It may contain any phone number you define (e.g., a service phone number). Note: The presence of this service depends on the service provider you are using. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 762 This is necessary, for example, to give voice packets (VoIP) priority and to achieve better voice quality. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 763 External In the field of telecommunications, this is a connection type or subscriber that is reachable over the public telecommunications network or enable a connection to this network. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 764 During hands-free calling, the loudspeaker and microphone on the device are switched on. This option allows you to talk on the telephone even if you have no hands free. In addition, other people in the room can participate in the call. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 765 Internet, none of the data on the computers in the local network can leak out or be accessed externally. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 766 During loudspeaker listening, the receiver loudspeaker as well as the loudspeaker in the device are switched on. This allows other people in the room to listen in on the call. The call is continued using the receiver microphone (no hands-free calling). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 767 NTP (Network Time Protocol) is used. This is a protocol that is used to synchronise the time on a computer or on other devices in the network with other computers or with an external clock COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 768 PoE is described in the IEEE 802.3af Standard. PTMP Connection This is an ISDN connection with 3 to 10 independent phone numbers (MSN). They can be assigned to one or more devices, including PBXs. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 769 In a home network, routers are usually used to connect the local network to the Internet and to enable simultaneous Internet access for multiple users. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 770 Some VoIP providers also support a VoIP PTP connection with a Direct Dial In option. The provider allocates a PBX base number with additional Direct Dial In numbers (DDI numbers), e.g., 9200–0. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 771 PC address. The value of the subnet mask, as with IP addresses, is often given in decimal form (for example, 255.255.255.0 for IPv4 addresses). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 772 LAN. UDP is used, e.g., for the DNS (Domain Name Server). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 773 This applies especially to international calls that may be more expensive than simple calls on a public switched network if the gateway is located domestically. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 774 VPN tunnel. The tunnel functions basically as a channel in which embedded data is transported from one network to the other. A public network, e.g., the Internet, is also called a WAN (Wide Area Network). COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 775 CNIR Calling Name Identification Restriction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction Computer Telephony Integration Call Waiting Direct Dial In DECT Digital Enhanced Cordless Telecommunications COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 776 Network Termination for ISDN Basic rate Access Network Time Protocol NTPM Network Termination Primary rate Multiplex access Private Branch Exchange Personal Identification Number Power over Ethernet PTMP PTMP COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 777 Universal Plug and Play Universal Serial Bus Coordinated Universal Time VLAN Virtual Local Area Network VoIP Voice over Internet Protocol Virtual Private Network Wide Area Network Extensible Markup Language Cross-Site Scripting COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 778: Short Reference

    Configuration Switchover (page 806) – Loudspeaker Announcement (page 807) – Emergency Call Announcement (page 808) – Call Parking (page 809) – Multi-Path Call Forwarding (page 810) – Pick-up (page 812) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 779 Announcement before Answering (page 835) – Door Functions (page 836) – Voice Mailbox (page 837) – Music on Hold and Announcement (page 845) – Wake-up Functions (page 846) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 780: Alarm

    Additional information Alarm input stays enabled even after triggering. Activating an Alarm Always (on an External Telephone) Remote switching number ## 8 * 24 Alarm number * 2 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 781 Start recording with 3rd *. Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Telephone) ## 8 * 553 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 782 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) Deleting an Announcement (on an Internal Telephone) ## 8 * 573 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 783: Reservation Of Exchange Line On Busy

    As soon as a line is available, you will be called back by the PBX. Pick up the receiver. You will hear the external dial tone. Dial an external number without an exchange line access number. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 784: Call Waiting

    Accepting a Knocking Caller and Disconnecting the Active Call (on an Analogue Internal Telephone) Query key or Flash key Accepting a Knocking Caller and Putting the Active Call on Hold (on an Analogue Internal Telephone) Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 785: Time And Date (Of The Pbx)

    Admin or sub-admin PIN 00...23 (hour) 00...59 (minute) 00...59 (second) Setting the Date (on an Internal Telephone) ## 8 * 301 Admin or sub-admin PIN 01...31 (day) 01...12 (month) 00...99 (year) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 786: Do-Not-Disturb

    Short Reference Do-not-Disturb Do-not-Disturb Enabling Do-not-Disturb (on an Internal Telephone) ## 8 * 21 1 # Disabling Do-not-Disturb (on an Internal Telephone) ## 8 * 21 0 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 787: Automatic Reception

    1...9, 0 (no. 1-10 of the announcement) Listening to an Annoucement (on an Internal Telephone) ## 8 * 574 Admin or sub-admin PIN 1...9, 0 (no. 1-10 of the announcement) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 788: Baby Call/Hotline

    Disabling Baby Call/Hotline (on an Internal Telephone) # 53 # Checking Activation (on an Internal Telephone) * # 53 # Additional information Busy tone = baby call/hotline is disabled COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 789: Call Through

    Call Through number External number defined for Call Through on the PBX Destination number Internal or external telephone to be called ** + internal number of the group or subscriber ** + short-code dialling number COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 790: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Telephone) Remote switching number ## 8 * 91 # Remote switching Remote switching number for remote programming number External PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 791: Hook Flash Timing

    Short Reference Hook Flash Timing Hook Flash Timing Learning the Flash Timing (on an Analogue Internal Telephone) ## 8 * 98 * Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 792: Follow-Me

    Subscriber/group number Destination number External PIN Remote switching Remote switching number for remote programming number Subscriber/group Telephone/group to be redirected number Internal number of the group or subscriber COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 793 Internal number of the group or subscriber Additional information After entering the remote switching number, wait for external confir- mation signal (1 second) before continuing DTMF entry. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 794: Call Deblocker (Incoming)

    Enabling Call Deblocker (Incoming) for Subscribers (on an Internal Telephone) ## 8 * 22 1 # User PIN Disabling Call Deblocker (Incoming) for Subscribers (on an Internal Telephone) ## 8 * 22 0 # User PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 795: Call Allowance Account

    Internal number of the individual telephone (for exchange line request type Direct exchange line telephone: with preceding **) 0...99998 (setting the account to a specific amount: 200, for example, equals EUR 2.20.) 99999 (unlimited account) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 796: Outgoing Calls

    External number (for exchange line request type Internal telephone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 797: Call Data (Single Call Record)

    Call Data (Single Call Record) Call Data (Single Call Record) Deleting Own Call Data Records (Works Council Function - on an Internal Telephone) ## 8 * 51 # User PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 798: Targeted Exchange Line Access

    External number (for exchange line request type internal telephone: with preceding exchange line access number) Short-code dialling number (for exchange line request type direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 799: Targeted Voip Access

    **) Destination number External telephone to be called External number (for exchange line request type Internal telephone: with preceding exchange line access number) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 800: Groups

    Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) Logging out of All Groups (Only Incoming - on an Internal Telephone) ## 8 * 41 0 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 801 Group number Group number Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) Additional information Membership of the group required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 802: Identification (Ipv4 Address, Subnet Mask, Gateway, Dhcp Client)

    PBX Configuring the Gateway of the PBX (on an Internal Telephone) ## 8 * 933 * Admin or sub-admin PIN IPv4 address of the gateway (12 digits) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 803 ## 8 * 940 # Additional information Display of the DHCP client status of the PBX on the telephone display after callback by the PBX 0 = off 1 = on COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 804: Intercom Announcement/Handsfree Speaking

    Handsfree Speaking to a System Telephone (on an Internal Telephone) ## 012 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for exchange line request number type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 805: Conference

    Additional information You are talking to the call partner previously held in the background. The other conference partner is hearing music on hold. Connecting Call Partners (on an Analogue Internal Telephone) Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 806: Configuration Switchover

    Remote switching number ## 8 * 81 Remote switching number Remote switching number for remote programming External PIN 2- to 4-digit ID no. of the configuration Additional information Authorisation required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 807: Loudspeaker Announcement

    Number of the announcement output Number of the Internal number of the announcement output (for exchange line announcement output request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 808: Emergency Call Announcement

    Listening to the Announcement (on an Internal Telephone) ## 8 * 5750 Admin or sub-admin PIN Deleting the Announcement (on an Internal Telephone) ## 8 * 5550 Admin or sub-admin PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 809: Call Parking

    Internal number of the parking zone (for exchange line request type Direct exchange line telephone: with preceding **) 0...9 (no. 0-9 of the park position) Additional information Authorisation required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 810: Multi-Path Call Forwarding

    ## 97 Group number # * 481 * Destination number Group number Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 811 Group number Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) Additional information Busy signal = multi-path call forwarding is disabled COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 812: Pick-Up

    ## 06 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for exchange line request number type Direct exchange line telephone: with preceding **) Additional information Authorisation required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 813: Pin

    Old PIN to be changed = Admin, sub-admin, user or externa PIN 2nd PIN New PIN = Admin, sub-admin, user or externa PIN 3rd PIN New PIN = Admin, sub-admin, user or externa PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 814: Private (Personalised) Exchange Line Access

    Short-code dialling number (for exchange line request type Direct exchange line telephone: with preceding **) Additional information Only on own telephone Authorisation required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 815: Project Assignment

    External number (for exchange line request type Internal telephone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 816: Room Monitoring

    Wait for confirmation tone after entering the remote switching number. You will hear another confirmation tone after entering the character string. If you hear the busy signal, replace the receiver and start again. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 817: Relay

    Switching a Relay on (on an External Telephone) Remote switching number ## 8 * 26 * 1 # Remote switching Remote switching number for remote programming number External PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 818 External PIN 2- to 4-digit ID no. of the relay Additional information For relays with the operating modes manual relay, configuration- dependent and automatic configuration switchover Authorisation required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 819: Query And 3Rd Call

    Connecting 2nd and 3rd Call Partner and Continuing to Talk to the 1st Call Partner (on an Analogue Internal Telephone) Query key or Flash key Continuing the 3rd Call and Disconnecting the Other Calls (on an Analogue Internal Telephone) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 820 Short Reference Query and 3rd Call Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 821: Query And Transfer

    Disconnecting a Call on Hold in the Background (on an Analogue Internal Telephone) Query key or Flash key Disconnecting the Active Call and Returning to the Call Partner on Hold (on an Analogue Internal Telephone) Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 822 Connecting Both Call Partners (on an Analogue Internal Telephone) Query key or Flash key Transferring a Call Partner into Waiting Loop on Busy (on an Analogue Internal Telephone) ## 07 Query key or Flash key COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 823: Callback On Busy

    Callback on Busy Initiating Callback on Busy (on an Internal Telephone) * 37 # Query key or Flash key Cancelling Callback on Busy (on an Internal Telephone) # 37 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 824: Callback On No Reply

    Initiating Callback on No Reply (on an Internal Telephone) * 37 # Query keyor Flash key Cancelling Callback on No Reply (on an Internal Telephone # 37 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 825: Call Forwarding For External Numbers

    The destination number may only be an external number. Permanent configuration is enabled. Disabling Unconditional Call Forwarding (on an Internal Telephone) ## 96 Own number ## 21 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 826 The number can be omitted if call forwarding is to be configured for the number currently sent by the telephone. Additional information Authorisation required The destination number may only be an external number. Permanent configuration is enabled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 827 Own phone number (number without exchange line access number (unaffected by a direct exchange line telephone)) The number can be omitted if call forwarding is to be configured for the number currently sent by the telephone. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 828 # * 69 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line telephone)) Additional information Permanent configuration is disabled. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 829: Call Forwarding For Groups

    Additional information Authorisation and membership of the group required Configuring Call Forwarding on Busy (on an Internal Telephone) ## 97 Group number # * 67 * Subscriber/group number COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 830 Internal number of the group (for exchange line request type Direct exchange line telephone: with preceding **) The 1st number can be omitted if the telephone is logged in to the group as outgoing. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 831 **) The number can be omitted if the telephone is logged in to the group as outgoing. Additional information Authorisation and membership of the group required COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 832: Call Forwarding For Subscribers

    Additional information Authorisation for external destination required Enabling Call Forwarding on Busy without Re-entering the Number (on an Internal Telephone) * 67 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 833 Enabling Call Forwarding on No Reply without Re-entering the Number (on an Internal Telephone) * 61 # Disabling Call Forwarding on No Reply (on an Internal Telephone) # 61 # COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 834: Call Restrictor (Incoming)

    Enabling the Call Restrictor (Incoming) for Subscribers (on an Internal Telephone) ## 8 * 23 1 # User PIN Disabling the Call Restrictor (Incoming) for Subscribers (on an Internal Telephone) ## 8 * 23 0 # User PIN COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 835: Announcement Before Answering

    01...10 (no. 1-10 of the announcment) Listening to an Announcement (on an Internal Telephone) ## 8 * 57 Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 836: Door Functions

    External number (for exchange line request type Internal telephone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 837: Voice Mailbox

    1...9, 0 (no. 1-10 of the announcement) Voice mailbox number Internal number of the voice mailbox (for exchange line request type Direct exchange line telephone: with preceding **) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 838 F = 6 (Jumps to the next message.) F = 7 (Deletes the message currently being played back.) F = 8 (Ends playback.) * 10 (Disables the voice mailbox.) * 11 (Enables the voice mailbox.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 839 Further options during display of the phone number: # (Initiates a callback.) * (Stops the display.) Additional information After having dialled the internal number, wait until the announcement has ended. COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 840 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 841 F = 6 (Jumps to the next message.) F = 7 (Deletes the message currently being played back.) F = 8 (Ends playback.) * 10 (Disables the voice mailbox.) * 11 (Enables the voice mailbox.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 842 * (Stops the display.) Additional information After having dialled the inter number, press * while the announcement is being played, After having pressed #, wait until the announcement has ended COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 843 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 844 Additional information After having dialled the inter number, press * while the announcement is being played, The voice mailbox accepts the call after up to 55 seconds. After having pressed #, wait until the announcement has ended COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 845: Music On Hold And Announcement

    1 (announcement only) 2 (internal music on hold only) 3 (internal music on hold and announcement) 4 (external music on hold only) 5 (external music on hold and announcement) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 846: Wake-Up Functions

    Deleting the wake-up Times of All Subscribers (on an Internal Telephone) ## 8 * 34 # Admin or sub-admin PIN Recording an Announcement (on an Internal Telephone) ## 8 * 562 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 847 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) Listening to an Announcement (on an Internal Telephone) * 572 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

  • Page 848: Index

    ........................... 558 receiver gain ..........................559 ring signal ........................... 565 setting ............................556 to external analogue port ......................67 tones ............................565 transmit gain ..........................560 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 849 .......................... 214 automatic configuration switchover ....................365 automatic memory check ....................... 214 automatic reception ....................307, 309, 310, 314 destination number ........................313 short reference .......................... 787 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 850 .......................... 788 basic assembly and extensions ...................... 33 boss/secretary function ........................324 bus variants ............................78 busy signal detection start of call ..........................562 busy-on-busy ........................... 317 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 851 ............................200 printing ............................202 scr no. real ..........................196 single call record ........................209 call deblocker (incoming) ....................... 331, 332 list ..............................332 short reference .......................... 794 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 852 ............................. 393 internal base number ........................ 392 putting call on hold ........................390 short reference .......................... 809 taking call ........................... 391 taking second call ........................391 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 853 .................... 824 callback, deleting on busy ......................135 casing closing ............................64 earthing, connecting ........................60 opening ............................58 wall-mounting ..........................59 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 854 ..........................57 RJ-45 socket ..........................57 terminal clamp ..........................57 conference call ..........................150 connecting two call partners ....................152 ending ............................152 toggling between conversations ..................... 151 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 855 ..........................105 web server port ...........................116 configuration switchover ......................... 362 authorisation ..........................362 automatically ..........................365 copying switching times ......................367 short reference .......................... 806 switching times .......................... 366 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 856 ......................179 control commands analogue connection ........................ 564 copyright ............................. 49 cost per call unit ..........................207 country code ............................ 687 CPU board ............................53 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 857 ............................. 589, 762 DIP switch COMpact 2BRI module ......................57 diplay name conversion ......................... 168 ..............................763 server ..........................530, 531 do-not-disturb ........................... 306 short reference .......................... 786 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 858 ..........................490 short reference .......................... 836 SIP password ..........................485 VoIP door terminal ........................481 DoS attacks ............................533 DTMF signalling, VoIP ........................599 DynDNS ............................763 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 859 Ethernet port, connecting with Internet ..................71 exchange line access number ....................... 686 emergency call .......................... 657 VoIP ............................. 608 exchange line authorisation ......................298 group ............................300 subscriber ........................... 298 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 860 ............................33 extensions block (DDI numbers) ....................572 external ............................. 763 external analogue port ........................524 external call ............................129 with calling line identity restriction ..................130 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 861 ............................. 708 firmware update ..........................703 instantly ............................705 manually ............................. 704 regularly ............................705 search ............................707 flash time ............................559 follow-me ............................325 short reference .......................... 792 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 862 .......................... 829 GSM gateway ..........................643 analogue connection ........................ 556 ISDN connection ....................... 569, 576 guarantee ........see leaflet "Conditions of Guarantee, Information Service" COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 863 ............................ 120 highlightings ............................. 106 hold time, call parking ........................393 hook flash timing ..........................689 short reference .......................... 791 HTTP proxy ..........................531, 765 HTTPS .............................. 532 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 864 .......................... 802 IP blacklist ............................533 IP protocol, VoIP provider ......................597 IP switch relay ..........................425 IP telephony, internal ........................584 IP whitelist ............................535 IPv6 ..............................528 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 865 ISDN end devices ................95 connecting to internal S port ....................77 connecting to internal U port ....................83 ISDN port ............................522 ISDN subscriber, changing port ....................553 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 866 Index jitter buffer ..........................553, 766 VoIP provider ..........................599 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 867 Index Kontakt .............................. 154 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 868 ......................... 381 ..............................766 linear call distribution ........................646 local area code ..........................688 logging of connection data ......................754 Loop current detection End of the call ..........................563 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 869 ....................376, 380 announcement output ....................... 376 authorisation ..........................380 dead time ............................ 378 DTMF sequences ........................377 relay ............................379 short reference .......................... 807 loudspeaker listening ........................766 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 870 ....................... 547 VoIP accounts status ........................ 617 ..............................767 ISDN connection ........................571 multi-path call forwarding ....................... 404 groups ............................405 short reference .......................... 810 subscribers ..........................404 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 871 ......................... 514 own files ............................. 510 short reference .......................... 845 source ............................511 system files ..........................511 text before answering ....................... 512 wake-up announcements ......................513 with announcement ........................511 ..............................283 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 872 ........................... 443 number presentation (internal) group calls ..........................446 number presentation (outgoing) ....................439 group ............................440 subscriber ........................... 439 suppressing ..........................441 VoIP provider ..........................602 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 873 ........................628 default ............................630 deleting ............................632 encryption ........................... 629 password ............................ 629 port .............................. 627 sender ............................631 overview COMpact 2BRI module ......................57 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 874 ........................555 internal ............................538 IP DECT subscribers ........................ 543 ISDN subscribers ........................541 service number .......................... 659 subscriber without assignment ....................545 VoIP subscribers ........................543 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 875 ....................33 configuration and administration ....................42 installation ............................ 40 profiles ............................621, 622 assigning ............................ 623 group properties ........................622 subscriber properties ........................ 621 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 876 ........................731 saving file on PC ........................743 settings ............................733 standard provisioning file ......................740 template ............................739 viewing file ..........................740 PTP connection ........................768, 769 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 877 .......................... 141 initiating ............................139 short reference .......................... 821 third subscriber, short reference ..................... 819 to third subscriber ........................142 toggling between conversations ..................... 141 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 878 ........................585, 764 remote programming ........................726 restart ..............................700 automatically ..........................700 by pressing a button ......................... 701 restoration point inserting ............................714 restoring configuration data ..................... 715 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 879 ......................57 Robinson numbers .......................... 469 room monitoring ........................420, 421 short reference .......................... 816 router ..............................769 RSS feed ............................284 subscribing ..........................285 RTP port ............................588 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 880 ........................596 SIP trunking ..........................770 SIP-DDI ............................770 VoIP provider ..........................596 slot ............................... 53 SMTP server (outgoing mail server) ..................626, 771 soft call .............................. 156 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 881 ............................ 757 system messages ........................638, 640 monitoring ..........................639 protocol sending via e-mail ...................... 641 system logs ..........................642 system-wide automatic exchange line request ................685 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 882 ..........................147 maxium call duration ......................... 691 short reference .......................... 821 to third communication partner ....................148 with announcement ........................146 without announcement ......................147 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 883 Index transmission of the display name ....................495 transmit gain ............................ 560 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 884 ........................... 707 Upgrade-Center ..........................749 software expansions ......................749, 750 user account ..........................749 UPnP ............................527, 773 user authorisations, fax box ......................268 PIN/password ..........................680 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 885 ..................230 ............................. 283 querying/operating ........................277 readiness ..........................237, 270 recording capacity ......................225, 262 RSS feed ..........................284, 285 settings ............................213 user authorisations ......................231, 268 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 886 VoIP/GSM routing ........................... 497 call forwarding external numbers ..................570, 579 configuration-dependent ......................501 exception numbers ......................498, 500 for call forwarding of external numbers ...................611 ..............................774 COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...
  • Page 887 ..........................515 short reference .......................... 846 wake-up times ..........................518 subscriber ........................... 516 wall-mounting ............................. 59 ..............................774 warranty ........see leaflet "Conditions of Guarantee, Information Service" COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016...

Table of Contents