Auerswald COMmander 6000 Advanced Information
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Auerswald COMmander 6000 Advanced Information

Pbx for internet/isdn telephony
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Table of Contents

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Advanced Information
PBX for Internet/ISDN Telephony
COMmander 6000
COMmander 6000R
COMmander 6000RX

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Summary of Contents for Auerswald COMmander 6000

  • Page 1 Advanced Information PBX for Internet/ISDN Telephony COMmander 6000 COMmander 6000R COMmander 6000RX...

  • Page 2: Table Of Contents

    Call Waiting ....................40 PBX Time ....................41 Do-not-disturb, Call Deblocker and Call Restrictor ........42 Automatic Reception .................44 Baby Call....................48 Busy-on-Busy....................49 Call Through....................50 Boss/Secretary Function ................52 CLIP Texts ....................53 DECT Phones ...................54 E-mail ......................56 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 3 Opening the Call Data List..............83 Groups ......................84 GSM Gateway...................87 Hardware....................89 Powering Down and Switching Off the PBX..........90 Hotel Function ...................92 InterCom Announcement/Hands-Free ............96 Internal Phone Numbers ................98 ISDN Connection ..................100 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 4 Pick-up and Call Take-over ..............140 Preliminary Pickup Query and Monitoring ..........141 Pick-up of All Calls to Group Members ...........143 Private (Personalised) Exchange Line Access ........144 Profiles ....................145 Project Assignment .................146 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 5 Recording the D-Channel Protocol.............172 Protection from Unauthorised Access .............175 System Messages ...................178 Subscribers .....................180 Announcement before Answering ............181 Text Messages (Instant Messaging)............183 Tones.......................184 Door Functions..................186 Transmission of the Display Name............187 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 6 Configuring Remote Extensions ............214 VoIP/GSM Routing ..................217 Preferred Exchange Line ................220 Waiting Field Function................221 Music on Hold and Announcement ............225 Wake-up Functions .................226 Central Caller List..................227 Phoning ....................228 Using Different Phone Types ..............229 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 7 Force Public Exchange Call for Automatic Exchange Line Request ..248 Initiating Targeted VoIP Access ............248 Initiating Calls with Project Assignment..........250 Calling a Door and Opening the Door ..........251 Initiating InterCom Announcement/Hands-Free .........252 Performing Loudspeaker Announcement ...........253 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 8 Parking the Call Internally (Call Parking)..........279 Unparking the Call (Call Parking) ............281 Conference Calls..................282 Initiating Conference Calls..............282 Initiating Toggling between Conversations during a Conference Call 283 Connecting Both Conference Call Partners........284 Ending Conference Call..............285 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 9 Call Data (Single Call Record) ..............310 Targeted Exchange Line Access .............311 Targeted VoIP Access ................312 Groups ....................313 Hotel Functions ..................315 Identification (IPv4 Address, Subnet Mask, Gateway, DHCP Client) ..316 InterCom Announcement/Handsfree Speaking........319 Conference....................320 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 10 Call Forwarding for Groups ..............350 Call Forwarding for Subscribers ..............355 Call Restrictor (Incoming)................358 Announcement before Answering ............359 Door Functions..................360 Voice Mailbox ..................361 Music on Hold and Announcement ............371 Wake-up Functions .................373 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 11 Phone numbering plan..............393 Monitoring....................395 Network diagnosis................395 External call channel assignment...........396 Status VoIP accounts ...............397 Status internal subscriber ...............401 Status IP relay ...................406 System messages ................406 Network data stream ................407 Status messages ................409 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 12 Settings Emergency Calls ..............427 ISDN connections .................432 Settings PTMP Connection ..............432 Expert Configuration PTMP Connection ........436 Settings PBX Base Number/Bundle ...........455 Expert Configuration PTP Connection ...........460 Settings Extension................479 Settings Additional Numbers ..............482 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 13 Settings – Subscriber (scr.)..............553 Phone numbers ..................554 Management Subscriber ..............554 IP provisioning ..................561 Settings Provisioning ................561 Management Provisioning Files ............563 Profiles ....................568 Management Profile ................568 Settings Subscriber Profiles ...............569 Settings Profile Assignment..............584 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 14 Settings all Subscribers ..............634 Settings – Groups .................637 Phone numbers ..................638 Management Groups ................638 Profiles ....................641 Management Profile ................641 Settings Group Profiles...............642 Settings Profile Assignment..............660 Properties ....................661 Settings Group Properties ..............661 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 15 Settings Alarm ..................764 Settings Switch Input ................767 Relays (Actuators) ................770 Management Relays (Actuators) ............770 Settings Relays (Actuators) ..............772 Action URLs...................784 Management Action URL (HTTP Request) ........784 Settings Action URL (HTTP Request) ..........791 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 16 Settings for Exchange Line Transfer ..........817 Automatic Receptions ................819 Management Automatic Reception ............819 Settings for Automatic Receptions .............821 Call Through ..................828 Settings Call Through .................828 CLIP Texts ....................832 Settings CLIP Texts ................832 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 17 Waiting Field ..................870 Settings Waiting Field .................870 Music on Hold/Announcements............872 Management Music On Hold and Announcements ......872 Settings for Music On Hold and Announcements .......875 Wake-Up Times..................882 Settings for Wake-Up Functions ............882 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 18 Management Special Numbers ............956 Messages ....................959 Management Messages ..............959 Settings – Administration..............963 Dealer/Operator Data ................964 Management PBX, Dealer and Operator Data ........964 Activation....................968 Management Activation ..............968 Access Authorisations .................970 Configuring Access Authorisation............970 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 19 IP Black- and Whitelist................1019 Settings IP black- and whitelist............1019 Certificates...................1023 Management Certificates..............1023 E-Mail....................1030 Settings Outgoing Mail Server............1030 Management Logo................1034 Management Internationalisation .............1035 Settings Internationalisation .............1037 System Messages ................1040 Settings System Message ..............1040 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 20 Connecting a Door Opener (or Other Devices) to a Relay ....1072 Connecting a Second Ringer............1075 Connecting a Device for Alarm Functions ........1077 Connecting an External Input Device for Music on Hold ....1079 Connecting a Loudspeaker for Announcements ......1080 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 21 H .......................1092 I......................1093 J......................1095 L......................1095 M.......................1096 N .......................1097 O.......................1098 P .......................1098 Q.......................1100 R .......................1101 S .......................1102 T .......................1107 U .......................1109 V ....................... 1110 W ...................... 1111 Abbreviations ..................1112 Index..................... 1117 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 22: About This Instruction

    United States and/or other countries All other trademarks mentioned are the property of the corresponding manufacturer. Current Issues After a firmware update you usually require up-to-date manuals. You find these on the Internet. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 23: Functions, Uses, Concepts

    – DECT Phones (page 54) – E-mail (page 56) – Remote Configuration and Alternative Connection Options (page – Firmware Update (page 68) – Follow-me (page 71) – Activation (page 73) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 24 Pick-up and Call Take-over (page 140) – Preliminary Pickup Query and Monitoring (page 141) – Pick-up of All Calls to Group Members (page 143) – Private (Personalised) Exchange Line Access (page 144) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 25 Preferred Exchange Line (page 220) – Waiting Field Function (page 221) – Music on Hold and Announcement (page 225) – Wake-up Functions (page 226) – Central Caller List (page 227) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 26: Action Url (Http Request)

    Configuring Action URLs for a device. – Using the Configuration Manager (page Devices > Action URLs) • Linking an Action URL with an alarm. – Using the Configuration Manager (page Devices > Action URLs) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 27: Address Books

    – Using the Configuration Manager (page User data > Address books > Contact groups) • Set contact group authorisations. – Using the Configuration Manager (page User data > Address books > Contact group authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 28 Functions, Uses, Concepts Address Books • Set Standard contact group for write-access users. – Using the Configuration Manager (page User data > Address books > Standard contact groups) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 29: Alarm

    If the alarm input has been configured to Always, it is enabled again and a new alarm can be triggered. Proceed as follows for configuration: • Creating an alarm with an internal number. – Using the Configuration Manager (page Devices > Alarms) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 30 Configure) • Activating alarms. – Using the Configuration Manager (page Devices > Alarms) – Using a character string on the internal or external phone (see chapter Short Reference > Alarm) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 31: Alarm Device

    If necessary, switching transmission of the display name on. – Using the Configuration Manager (on the following pages) – For admin: Subscriber (scr.) > Properties > Settings) – For user: Subscriber Properties > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 32: Exchange Line Authorisation, Call Deblocker And Call Restrictor

    Proceed as follows for configuration: • Creating the call deblocker and restrictor (outgoing). – Using the Configuration Manager (page User data > Special numbers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 33 – Using the Configuration Manager (on the following pages) – For subscribers: Subscriber (scr.) >Profiles > ... > Exchange line settings – For groups: Groups > Profiles > ... > Exchange line settings COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 34: Phone Book Authorisation

    – For groups Groups > Properties > Exchange line settings – For the exchange line transfer function Functions > Exchange line transfer – For the Call Through function Functions > Call Through COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 35 • Creating contacts and assiging the contacts to the Phone book version 1 contact group. – Using the Configuration Manager (page User data > Address books > Contacts & assignment) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 36: Exchange Line Request

    Also when the entered phone number correspond with the internal phone numbering plan, the PBX waits up to 4 seconds for whether additional digits for an external number are being entered, before it dials COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 37 – Using the Configuration Manager (page Public switched tel. networks > Exchange line request) • Making settings for exchange line request separately for subscribers. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Exchange line settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 38: Exchange Line Transfer

    – Using the Configuration Manager (page Functions > Exchange line transfer) • Switching the authorisation for transferring external calls externally for the transferred phone on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 39 – Using the Configuration Manager (page Subscriber (scr.) > Properties > Exchange line settings) • Configuring a function key for the exchange line transfer on the system phone (optional, see the phone manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 40: Call Waiting

    Note: As of firmware 6.6 (PBX) and 2.4 (VoIP phone) a comparison between phone and PBX will be implemented. This function can then be switched on or off in the phone or the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 41: Pbx Time

    Note: The switch to/from daylight savings is done automatically for the PBX time. Proceed as follows for configuration: – Using the Configuration Manager (page Administration > Date/ Time of the PBX) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 42: Do-Not-Disturb, Call Deblocker And Call Restrictor

    Proceed as follows for configuration: • Creating the call deblocker and restrictor (incoming). – Using the Configuration Manager (page User data > Special numbers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 43 – Using the Configuration Manager (on the following pages) – For subscribers: Subscriber (scr.) >Profiles > ... > Reachability – For groups: Groups > Profiles > ... > Reachability COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 44: Automatic Reception

    Incoming VoIP calls can only be transferred over the automatic reception if the VoIP provider does not block DTMF code presentation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 45 (depending on the setting for the system "Reaction if the desti- nation is busy or does not reply"). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 46 > Automatic Reception) Note: Alternatively, you can use an announcement before answering file (longer). • Creating and configuring automatic receptions. – Using the Configuration Manager (page Functions > Automatic Receptions) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 47 Functions, Uses, Concepts Automatic Reception • Setting up call distribution for automatic receptions. – Using the Configuration Manager (page Public switched tel. networks > Call distribution) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 48: Baby Call

    – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) • Configuring delay time for baby call. – Using the Configuration Manager (page Subscriber (scr.) > All subscribers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 49: Busy-On-Busy

    Internal callers cannot be limited with the Busy-on-Busy function. Proceed as follows for configuration: • Switching Busy-on-Busy on. – Using the Configuration Manager (page Groups > Properties > Reachability) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 50: Call Through

    Proceed as follows for configuration: • Creating a contact for the Call Through user (e.g., mobile phone). – Using the Configuration Manager (page User data > Address books > Contacts & assignment) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 51 Making settings for Call Through. – Using the Configuration Manager (page Functions > Call Through) • If necessary, configuring LCR. – Using the Configuration Manager (page Routing > Soft-LCR 4.0) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 52: Boss/Secretary Function

    Configure a function key as a secretary key on the manager's phone (optional, see the phone manual). • Configure a function key as a boss key on the secretary's phone (optional, see the phone manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 53: Clip Texts

    (e. g. for wake-up calls). Proceed as follows for configuration: • Enter CLIP texts for specific calls (e .g. wake-up calls) and functions. – Using the Configuration Manager (page Functions > CLIP texts) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 54: Dect Phones

    In connection with the COMfortel DECT IP1040 Base, the COMfortel DECT 900/900C Handsets are operated on the PBX as IP DECT system phones, whereas GAP-capable DECT phones from other manufacturers are COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 55 The Setup Guide of the IP DECT server describes how you can log a handset on to the IP DECT server. The chapter Settings - User data > Address books describes how you can take over phone book entries for the handsets. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 56: E-Mail

    The language files are in *.xml format. Proceed as follows for configuration: • Configuring an outgoing mail server. – Using the Configuration Manager (page Administration > E-mail > Outgoing mail server) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 57 – Using the Configuration Manager (page Devices > Voice mail/fax boxes > Properties > Box settings) • Assigning a language file to the system e-mails. – Using the Configuration Manager (page Administration > System messages) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 58: Remote Configuration And Alternative Connection Options

    Internet. This requires a dealer access via the Internet and enabling of the (Auerswald) Remote Access. Configuring the PBX Remotely via the Internet without (Auerswald) Remote Access Server You can also configure the PBX remotely via an internet connection (DSL).

  • Page 59: Configuring The Pbx Remotely With (Auerswald) Remote Access Server Via The Internet

    DTMF-capable phone or DTMF dialler • Access data for registration at protected Auerswald services • Knowledge of the serial number of the PBX • Knowledge of user name and password for the Configuration Manager COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 60 6. Dial with DTMF External PIN *91#. You will hear the external confirmation tone (1 second). In the user interface of the (Auerswald) Remote Access Server within a few seconds the connection symbol appears in the line of the called and released PBX.

  • Page 61: Configuring The Pbx Remotely Via The Internet (Without (Auerswald) Remote Access Server)

    Important: An internal network is usually protected from actions from the outside by, for example, a firewall integrated in the router. For questions about configuring your firewall, contact the system adminis- trator responsible for this topic. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 62: Configuring Isdn System Phones Via The Pbx (Internal)

    PC. • Installed COMfortel Set configuration software version 3.0, or later COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 63 8. Select the desired authorisation from the Authorisation level list field. 9. Enter the associated PIN in the PIN entry field and click OK. The configuration is loaded from the phone. This may take a while. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 64 The PIN entry dialogue appears. 18. Enter the associated PIN in the PIN entry field and click OK. The configuration is saved on the phone. This may take a while. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 65: Configuring Isdn System Phones Remotely Via The External S Port On The Pbx (Externally)

    Release of the PBX immediately before remote configuration (see section Short Reference) if no dealer access number has been configured or the transmission of the configured numbers is not possible on the computer being used COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 66 Once you have configured all the changes to your satisfaction, first save the configuration as described in the following as a file on the hard drive and then in the phone. 12. Open the menu File > Save. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 67 The PIN entry dialogue appears. 19. Enter the associated PIN in the PIN entry field and click OK. The configuration is saved on the phone. This may take a while. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 68: Firmware Update

    In order to use new features after a firmware update, you normally need a new version of the Manual. This is available on the Internet (see Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 69: Distributing Firmware

    Under Administration > Firmware update/restart, you can see under Firmware update for Voip system phones the current status. Notes: The PBX must have a firmware version as of 6.6. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 70 Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP/2600 IP to other COMfortel 1400 IP/2600 IP. Proceed as follows: • Using the phone and automatically via the PBX COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 71: Follow-Me

    Note: The forwarding subscriber needs an authorisation e.g. for external destinations. For configuring using a character string on an internal phone the subscriber needs an authorisation for controlling of the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 72 – For subscribers: Subscriber (scr.) >Properties > Reachability – For groups: Groups > Properties > Reachability – Using a character string on the internal or external phone (see chapter Short Reference > Follow-me) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 73: Activation

    VoIP channel. The fax function is not included in the basic assembly. In the Auerswald/FONtevo online shop you can extend the PBX with the following functions/resources against a fee: Note: The PBX dongle required for the extension is part of the basic device.
  • Page 74 The system activation is mandatory for the operation of the PBX. The COMmander 8VoIP (R) modules that are present can only be extended with eight VoIP channels (each) when the maximum number of VoIP channels (64) is not reached yet. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 75 The Phonebook Gigaset is available only in connection with a COMfortel DECT IP1040 Base. Proceed as follows for configuration: • Release other functions. – Using the Configuration Manager (page Administration > Activation) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 76: Call Charge Information

    – Using the Configuration Manager (page Subscriber (scr.) > All subscribers) • Setting charge pulses for analogue subscribers. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Analogue settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 77: Call Allowance Account

    Configuring LCR. – Using the Configuration Manager (page Routing > Soft-LCR 4.0) • Making settings for call allowance accounts. – Using the Configuration Manager (page Functions > Call allowance accounts) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 78 Setting a credit. – Using the Configuration Manager (page Functions > Call allowance accounts) – Using a character string on the internal phone (see chapter Short Reference > Call Allowance Account) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 79: External Outgoing Call

    It is not possible to route numbers via the exception table. In order to correctly dial these phone numbers, use targeted exchange line assignment with the account number (targeted VoIP access point). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 80 For all DSL connections that are not made over a dedicated line, some VoIP provider reset the DSL line at least once within 24 hours. This terminates calls currently in progress. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 81: Call Data

    – Using the Configuration Manager (page User data > Call data > Call data list) • Delete call data records. – Using a character string on the internal phone (see chapter Short Reference > Call Data (Single Call Record)) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 82: Contents Of The Call Data Record

    Name of the internal phone (billing + real) • Your own external number • Call charges • Billing factor • Call direction • Billing type • Call type • Project number • Billing number for room phones COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 83: Opening The Call Data List

    Up to three sorting criteria can be selected one after the other. The last selected criterion is the main criterion. Use the browser menu bar to print out the call data list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 84: Groups

    Group calls can also be placed in the waiting loop, always provided that at least one subscriber is logged in as incoming. The group will be called as soon as a subcriber who is logged in as incoming is free. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 85 And in all other groups, he is then only incoming and outgoing. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 86 Basic settings) – Using a character string on the internal phone (see chapter Short Reference > Groups) – Using the menu/function key on a system phone (optional, see the phone manual) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 87: Gsm Gateway

    – Using the Configuration Manager (on the following pages) – Public switched tel. networks > ISDN connections > PTMP connection – Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 88 Functions, Uses, Concepts GSM Gateway • Entering the connection type on the ISDN connection and the phone number. – In the GSM gateway configuration (see manual of the GSM gateway) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 89: Hardware

    Proceed as follows for configuration: • Selecting modules. – Using the Configuration Manager (page Hardware > Selection of modules) • Setting port configurations. – Using the Configuration Manager (page Hardware > Port configu- ration) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 90: Powering Down And Switching Off The Pbx

    Therefore it is not necessary to unplug the power plug from the wall socket. The COMmander 6000 (casing variant for wall mounting) has no button for switching off. Pull the power plug from the wall socket to de-energise the device (e.g.
  • Page 91 Powering Down and Switching Off the PBX • Delayed powering down. – Using the Configuration Manager (page Administration > Firmware update/restart) Note: The PBX is powered down only after all calls are finished. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 92: Hotel Function

    (for example, do-not-disturb, call forwarding) but also from switching functions and special types of call initiation. This means that COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 93 (or interim invoice) including an itemised list of the individual calls. This function is controlled by the hotel reception phone. Requirements: • Hotel function enabled (optional, see chapter Functions, Uses, Concepts > Activation) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 94 • Configuring the printing function. – Using the Configuration Manager (page Functions > Hotel function > Create print form) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 95 Configuring the SFTP transfer and switch on the SFTP server if an evaluation programme shall have access to the provided data (e.g. call data list). – Using the Configuration Manager (page Administration > IP configuration > SFTP server) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 96: Intercom Announcement/Hands-Free

    (for example, eavesdropping from remote rooms). • After 120 seconds has elapsed, the connection is automatically inter- rupted unless the system phone receiver is picked up during this time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 97 – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) • If necessary, assigning a function key for InterCom on the system phone (optional, see the phone manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 98: Internal Phone Numbers

    Create internal numbers for door stations and announcement outputs. – Using the Configuration Manager (page Devices > Device wizard) • Create internal numbers for alarms. – Using the Configuration Manager (page Devices > Alarms) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 99 – Using the Configuration Manager (page Functions > Automatic Receptions) • Create internal numbers for short-code dialling numbers as part of contacts. – Using the Configuration Manager (page User data > Address books > Contacts & assignment > COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 100: Isdn Connection

    > Call Distribution) • If necessary, entering additional numbers for the PTP connection. – Using the Configuration Manager (page Public switched tel. networks > ISDN connections > Additional PBX base numbers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 101: Calendar

    PBX during automatic configuration switchovers and, if desired, during Least Cost Routing (LCR) and when executing wake-up calls. Proceed as follows for configuration: • Creating holidays. – Using the Configuration Manager (page Functions > Calendar) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 102: Ringing Sequence

    If CF on no response was configured, the group call is finished after the configured delay time and the CF destination is called instead. fixed: The order phones are called depends on the assigned priority. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 103 (only possible for All). Proceed as follows for configuration: • Configuring ringing sequence, priority and ringing delay for the existing groups. – Using the Configuration Manager (page Groups > Properties > Basic settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 104: Examples

    Configured time: 20 seconds • Priority order: T1, T2, T3, T4 • Ringing delay for ringing sequence All: enabled for T3 • CF delay time for CF on no Reply: 20 seconds COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 105 Functions, Uses, Concepts Ringing Sequence A. All (like All - Split Group, but a second caller hears the busy signal) A.y. All - Split Group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 106 Functions, Uses, Concepts Ringing Sequence B.a.y. Linear - fixed - Split Group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 107 B.b.y. Linear - balancing - Split Group (This is different than Linear - fixed - Split Group due to the changing prior- ities only.) B.a.x.y. Linear - fixed - rotating - Split Group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 108 B.b.x. y. Linear - balancing - rotating - Split Group (This is different than Linear - fixed - rotating - Split Group due to the changing priorities only.) C.a.y. Adding - fixed - Split Group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 109 C.b.y. Adding - balancing - Split Group (This is different than Adding - fixed - Split Group due to the changing priorities only.) C.a.x.y. Adding - fixed - rotating - Split Group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 110 Ringing Sequence C.b.x. y. Adding - balancing - rotating - Split Group (This is different than Adding - fixed - rotating - Split Group due to the changing priorities only.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 111: Ringtones

    4th special tone: 2 short tones, approx. 4 second pause, ... 5th special tone: 2 long tones, approx. 3 second pause, ... 6th special tone: 1 short and 1 long tone, approx. 4 second pause, ... Alarm: Uninterrupted pulsing COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 112 – Using the Configuration Manager (page Devices > Door terminals) • Configuring the ringer frequency. – Using the Configuration Manager (page Subscriber (scr.) > All subscribers) Note: For alarm calls the ringing tone is permanently set as Alarm. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 113: Backing Up And Recovering Configuration Data

    Port of the web server The PBX data include the following data: • PBX name • Admin user name • Admin PIN • Admin passwort • Dealer data • Operator data COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 114 – Using the Configuration Manager (page Administration > Data backup) • Inserting and restoring from restoration points – Using the Configuration Manager (page Administration > Data backup) • Automatic upload – Using the PBX COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 115: Configuration Switchover

    Power save mode of the system phones (optional, see the phone manual) Switching over from one configuration to another can be carried out in two different manners: • manually • time controlled (automatic configuration switchover) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 116 – Routing > VoIP and GSM Routing > Routing is configuration dependent • Switching the authorisation for configuration switching for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 117 Note: Using a phone switch the system relay with operation mode automatic configuration switchover and the Identification number 900 (factory settings). • Creating switching times for automatic configuration switchover. – Using the Configuration Manager (page Time control > Switching times) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 118 – Devices > Voice mail/fax boxes > Properties > Call acceptance/ Announcement Note: The permanent configuration for CF and the voice mailboxes/fax boxes are set independent of each other and do not depend on each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 119: Lan-Tapi

    • Display of the called MSN (multi-company operation) • Call forwarding (CFU, CFB, CFNR) • Call deflection (forwarding before call acceptance) • Transfer • Conference call • Toggling between conversations COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 120 Important: The possible functions are dependent on the end devices/ applications used. Proceed as follows for configuration: • Making settings for LAN-TAPI. – Using the Configuration Manager (page Functions > LAN-TAPI) • Installing TAPI driver (TSP). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 121: Installing Tapi Driver (Tsp)

    - Windows 10 (32-/64-Bit) - Windows Server 2012 und Windows Server 2012 R2 - Windows Server 2016 1. Start driver file (*.exe) on the server PC. The TAPI driver installation is started. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 122: Checking The Function Of The Lan-Tapi

    PBX, use the dialling help on Windows on the server PC. Proceed as follows: • Using the server PC Requirements: • A completed TAPI drive installation on the server PC • Operating system: Windows 10 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 123 In the Line list field, select one of the phones offered for controlling. Click OK. 3. In the Phone number entry field, entry an internal or external number. Enter the phone number exactly as you would dial it and click Dial. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 124 Functions, Uses, Concepts LAN-TAPI The controlled phone is called. As soon as you pick up the receiver, the destination number dialled (in this example: 422) is called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 125: Loudspeaker Announcement

    – Using the Configuration Manager (page Devices > Announcement outputs) • Switching the authorisation for speaker announcements for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 126: Lcr

    – Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure • Selecting the subscribers on which automatic LCR should be carried out. – Using the Configuration Manager (page Routing > Soft-LCR 4.0 > LCR subscriber) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 127 – Routing > Soft-LCR 4.0 > LCR tables • Creating the holidays in the calendar of the PBX and switching them on for LCR. – Using the Configuration Manager (page Functions > Calendar) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 128: Macro Numbers

    2 digits. Proceed as follows for configuration: • Configure shorte-code macros. – Using the Configuration Manager (on the following pages) – Functions > Short-code macros COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 129: Mwi

    As precondition to support the MWI function, the SIP convenience package must have been unlocked (optional, see chapter Functions, Uses, Concepts > Activation). Signalling and configuration depend on the end device (see the end device manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 130: Restart

    Proceed as follows for a manual restart: Note: All connections to the web server, all calls and data services will be disconnected this way. All unstored information will be lost! COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 131 PBX restarts. During the delay, the PBX prevents new calls from being established. If a call is still active when the timeout occurs, the call is interrupted in order to carry out the restart. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 132: Emergency Calls

    Note: If you want to prevent emergency numbers from being dialled (e.g. to an external subscriber on the same PBX), set up a call restrictor for each individual emergency number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 133 If you want to prevent service numbers from being dialled (e.g. to an external subscriber on the same PBX), set up a call restrictor for each individual service number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 134 If necessary, configuring the country in which the PBX is operated. – Using the Configuration Manager (page Administration > Dealer/ operator data) • Entering own emergency numbers. – Using the Configuration Manager (page Public switched tel. networks > Emergency calls) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 135 Reference > Emergency Call Announcement) Note: The PBX is supplied with announcements in English and German. You can create other announcements in the local language at a later point in time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 136: Call Parking

    – Using the Configuration Manager (page Functions > Call parking) • Switching the authorisation for call parking for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 137: Online Name Search

    – Using the Configuration Manager (page Functions > Online name search > Basic settings) • Creating group filters for service providers. – Using the Configuration Manager (page Functions > Online name search > Basic settings > Configure) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 138 – Using the Configuration Manager (page Functions > Online name search > Text converter) • Switching online name search on. – Using the Configuration Manager (page Functions > Online name search > Basic settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 139: Multi-Path Call Forwarding

    – Using the Configuration Manager (on the following pages) – For subscribers: Subscriber (scr.) > Profiles > ... > Reachability – For groups: Groups > Profiles > ... > Reachability COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 140: Pick-Up And Call Take-Over

    – Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations) • Switching call take-over for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 141: Preliminary Pickup Query And Monitoring

    Standard VoIP end devices of other vendors: As precondition to support the SIP function BLF, the SIP convenience package must have been unlocked (optional, see chapter Functions, Uses, Concepts > Activation). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 142 – Using the Configuration Manager (on the following pages) – For subscribers: Subscriber (scr.) >Profiles > ... > Settings – For groups: Groups > Profiles > ... > Settings COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 143: Pick-Up Of All Calls To Group Members

    – Using the Configuration Manager (page Groups > Properties > Settings) • Configuring pick-up of all calls to group members configuration dependent. – Using the Configuration Manager (page Groups > Profiles > ... > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 144: Private (Personalised) Exchange Line Access

    • If necessary, switching private exchange line access without PIN entry for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 145: Profiles

    – Using the Configuration Manager (on the following pages) – Devices > Voice mail/fax boxes > Profiles > Configuration – Devices > Voice mail/fax boxes > Profiles > Profile assignment COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 146: Project Assignment

    If necessary, configuring a project list on a system phone (optional, see the phone manual). • If necessary, configuring a function key for project assignment on the system phone (optional, see the phone manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 147: Provisioning For Ip Phones

    You can set the weekday, time and the address of the provi- sioning server on the phone. Possibilities of automatic provisioning: • Provisioning with the help of DHCP data • Provisioning via the redirect server • Provisioning by PBX search COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 148 Specific characteristics COMfortel 3200/3500 Provisioning is only possible cyclically, in accordance with a schedule. The address of the provisioning server must be communicated via DHCP or entered manually on the phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 149 – Switching access without client certificate on/off – Switching provisioning only with local network on/off – Setting the language of the phone after configuration • If necessary, remove unassigned phones (page Subscriber (scr.) > Unassigned phones) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 150: Provisioning Files

    A standard provisioning file can be saved under a different file name and afterwards be edited. Saved under a different file name, it is a provisioning file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 151 > Edit > Account IDs. 1. Open the Configuration Manager of the IP phone via its IP address. 2. Open the page Settings > Personal > Backup & reset. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 152 10. If required, open the level by clicking in order to modify the settings made there. Note: We recommend to contact your system administrator or specialised dealer to edit provisioning files, if necessary. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 153: Room Monitoring

    Proceed as follows for configuration: • Switching the room monitoring function on. – Using a character string on the internal phone (see chapter Short Reference > Room Monitoring) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 154: Relays (Actuators)

    Configuring the operating mode for the relays. – Using the Configuration Manager (page Devices > Relays (Actuators)) • Configuring relays. – Using the Configuration Manager (page Devices > Relays (Actuators) > Configure) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 155: Relay Operating Modes

    The PBX switches the relay off as soon as the audio connection is termi- nated. Possible use: • Switching an LED of the door terminal • Switching the loudspeaker area of the loudspeaker system for the announcement output COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 156 The PBX switches off the relay after the defined switching duration. Alternatively, switching off can be triggered by phone after the alarm has been acknowledged. Possible use: • Switching a siren or an indicator light COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 157 The PBX switches off the relay at the end of the call. Possible use: • Switching a second ringer COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 158 The PBX switches the relay together with the assigned relay. Manual relay The PBX does not automatically switch the relay on and off. Switching on/off can only be triggered manually by phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 159: Call Channel Reservation

    – Using the Configuration Manager (page Groups > Properties > Reachability) • Configuring call channel reservation configuration dependent. – Using the Configuration Manager (page Groups > Profiles > ... > Reachability) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 160: Phone Number Display (Clip)

    Proceed as follows for configuration: • Switching CLIP information for the internal analogue phones on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Analogue settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 161: Number Presentation

    Note: The function can be configured via keypad codes (depending on the provider) via the keypad of the phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 162 – Using the Configuration Manager (page Groups > Properties > Settings) • Configuring the number presentation (internal) for group calls configu- ration dependent. – Using the Configuration Manager (page Groups > Profiles > ... > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 163: Call Forwarding

    If CF on busy and CF on no reply are enabled at the same time, both types apply. Depending on which case occurs – the phone is busy or nobody answers it – the call is forwarded to their respective phone numbers. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 164: Call Forwarding For Subscribers

    PBX. • Configuring sufficient exchange line authorisations for the involved internal subscribers. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Exchange line settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 165 – Using the Configuration Manager (page Subscriber (scr.) > Properties > Reachability) • Configuring the call forwarding configuration dependent. – Using the Configuration Manager (page Subscriber (scr.) >Profiles > ... > Reachability) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 166: Call Forwarding For Groups

    ISDN network provider supporting call deflection. 2. The rerouted phone number is neither called as a group member, nor is it required to consider parallel calling or fallback on busy. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 167 – Using the Configuration Manager (page Groups > Properties > Reachability) • Configuring the call forwarding configuration dependent. – Using the Configuration Manager (page Groups >Profiles > ... > Reachability) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 168: Call Forwarding For External Numbers

    – Using a character string on the internal phone (see chapter Short Reference > Call Forwarding for External Numbers) – Using the menu/function key on a system phone (optional, see the phone manual) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 169 – Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure – Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 170: Call Distribution

    – Using the Configuration Manager (page Public switched tel. networks > Call distribution) • Setting the fallback. – Using the Configuration Manager (page Public switched tel. networks > Call distribution) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 171: Switch Input

    Configuring switch inputs. – Using the Configuration Manager (on the following pages) – Devices > Alarms > Switch input > – Devices > Door terminals > Door terminal calls > COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 172: Service Data

    Proceed as follows: • Using the D-channel decoder PC programme Requirements: • D-channel decoder PC programme installed (see Auerswald: www.auerswald.de/service, FONtevo: www.fontevo.com) • Logging enabled function switched on in the PBX COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 173 Note: If a port is present, omit it when you enter the IP address. 5. Click OK. The protocol log is displayed. 6. Click Pause to stop the protocol being recording. Further steps: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 174 If the cause of the error cannot be found in the protocol, your specialised dealer or the Service Department (see www.auerswald.de/service) will set additional categories and record an extended protocol. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 175: Protection From Unauthorised Access

    Each sub-administrator has the same access and modification authorisa- tions. Note: If the sub-administrator enters his internal number as user name, this registration is recognised as an user login and the Web interface is presented in user-mode. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 176 Action URLs. Subscriber passwords can be generated for the Configuration Manager, API and for Action URLs. Proceed as follows for configuration: • Configuring protection from unauthorized access. – Using the Configuration Manager (page Administration > Access authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 177 – Using the Configuration Manager (page Devices > Action URLs) • Configuring authorization for controlling of the pbx via phone. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 178: System Messages

    – Using the Configuration Manager (page Administration > E-mail > Outgoing mail server) • If necessary, set up the language file. – Using the Configuration Manager (page Administration > E-mail > Internationalisation) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 179 – Using the Configuration Manager (on the following pages) – Administration > System messages – Devices > Voice mail/fax boxes – Devices > Voice mial/fax boxes > Properties > Box settings COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 180: Subscribers

    – Using the Configuration Manager (page Subscriber (scr.) > All subscribers) • Assigning unassigned phones to a subscriber or deleting them. – Using the Configuration Manager (page Subscriber (scr.) > Unassigned phones) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 181: Announcement Before Answering

    Callers not put on hold in the waiting loop due to the restriction will directly hear the busy signal instead of the announcement before answering. Internal callers cannot be limited with the Busy-on-Busy function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 182 – Using the Configuration Manager (page Public switched tel. networks > Call distribution) • If necessary, switching Busy-on-Busy on. – Using the Configuration Manager (page Groups > Properties > Reachability) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 183: Text Messages (Instant Messaging)

    (optional, see chapter Functions, Uses, Concepts > Activation). Sending and receiving of text messages via SIP depend on the end device (see the end device manual). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 184: Tones

    During a Call Through call, when the phone number transferred from the mobile phone is not permitted to use Call Through • Call tone: during the call phase • Special tone 1 and special tone 2: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 185 – programming is possible Proceed as follows for configuration: • Making settings for tones. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) The tones are signaled as follows: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 186: Door Functions

    – Using the Configuration Manager (page Devices > Door terminals) • Switching the authorisation for opening the door for the involved internal phones on. – Using the Configuration Manager (page Subscriber (scr) > Properties > Authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 187: Transmission Of The Display Name

    > Text Messages (Instant Messaging)). Proceed as follows for configuration: • Switching the transmission of the display name on. – Using the Configuration Manager (page Subscriber (scr.) > Properties > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 188: Sub-System Operation

    – Exchange line request : Internal phone Proceed as follows to configure the subordinate PBX: • Creating subscribers in the subordinate PBX. – Using the Configuration Manager (page Subscriber (scr.) > Phone numbers > New) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 189 – Format of own phone number : Without country code (e. g. 05306...) – Number presentation type : In the display text – Method of number presentation suppression : Anonymous COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 190 – Using the Configuration Manager (page Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure > New) – Multiple subscriber number (MSN) : Subscriber‘s phone number COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 191: Transferring A Caller Of The Main Pbx To Another Subscriber On The Main Pbx From The Sub-System Pbx

    Note: Set the maximum duration of the transferred call (page Subscriber (scr.) > All subscribers) to limit the time the two external VoIP channels are occupied. 1. Initiate a query call to the other subscriber on the main PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 192 Functions, Uses, Concepts Sub-System Operation 2. Hang up the receiver while the other phone is still ringing (blind transfer) or during the query call. Both communication partners are connected to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 193: Transfer And Callback

    Note: The transferring subscriber needs a sufficient exchange line authorisation for making external calls. • Configuring the maximum duration of transferred calls (external to external). – Using the Configuration Manager (page Subscriber (scr.) > All subscribers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 194 Switching the CCBS and CCNR option for external callers on. – Using the Configuration Manager (page Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 195: Voice Mail/Fax Boxes

    – Using the Configuration Manager (page Subscriber (scr.) > Phone numbers > Configure > Settings) • Creating and managing a box. – Using the Configuration Manager (page Devices > Voice mail/fax boxes > Phone numbers). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 196: Management Voice Mail/Fax Function And Memory

    • Announcements: Using the Configuration Manager (page Devices > Voice mail/fax boxes > Properties > Announcements. • Recordings: Using the Configuration Manager (page User data > Call data > Messages) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 197: Voice Mailbox

    Enabling Call pick-up for the voice mailbox and the Groups(s)/Voice mailbox(es) authorisation for the owners/users under Pick-up (see Subscriber (scr.) > Properties > Authorisations). • Selecting further users and enabling or disabling their authorisations (Administrate announcements and settings). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 198 – Using the Configuration Manager (page Subscriber (scr.) > Phone numbers > Configure > Voice mail/fax boxes) • Configuration of a voice mailbox. – Using the Configuration Manager (page Devices > Voice mail/fax boxes > Properties) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 199: Operating And Querying A Voice Mailbox

    Using a character string on an internal phone • Using remote access on an external phone • On a system phone using the menu/function key (optional, see the phone manual) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 200 (50 seconds or Waiting time for CF on no reply + 10 seconds if longer than 50 seconds). 2. Dial *. You will be prompted to enter the 6-digit PIN for remote access and then the pound sign. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 201 # (Selects the currently heard announcement as active announcement.) 4 (Jumps to the previous announcement.) 5 (Repeats the announcement you have just heard.) 6 (Jumps to the next announcement.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 202: Fax Box

    Configuration of further properties (E-mail transfer on incoming fax, in the case of full memory, in case of failure of automatic clean-up, or after fax transfer, Fax ID for the fax transfer). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 203 – Using the Configuration Manager (page Subscriber (scr.) > Phone numbers > Configure > Voice mail/fax boxes) • Configuration of a fax box – Using the Configuration Manager (page Devices > Voice mail/fax boxes > Properties) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 204: Fax Transfer

    Installing Printer Driver COMpact / COMmander Fax on PC The printer driver COMpact / COMmander Fax has to be installed on the PC used. It is provided to you in the Internet (see Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). 1. Download the COMpact / COMmander Fax printer driver and start the driver installation by double-clicking the Setup.exe application file.
  • Page 205 In order to ensure that a password cannot be viewed by unauthorised persons, a user should always lock the access to his/her PC or completely log off his/her PC when leaving the room. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 206 At least one channel set for outgoing calls of the voice mail/fax function (Channels used simultaneously for outgoing calls) • Created fax box • Installed and configured COMpact / COMmander Fax printer driver COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 207 If a phone number has been previously saved in the clipboard of the PC it will be automatically included in the entry field. 4. In the Fax box for transfer list field, select the desired fax box. 5. Click Send. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 208 Send a fax to multiple recipients (Broadcasting file) The function Broadcasting file of the COMpact / COMmander Fax printer driver allows you to send faxes to multiple recipients in one step. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 209 COMpact / COMmander Fax printer driver. The fax pages are generated. A dialogue appears. Note: Entries in the field Fax number of the recipient are not considered in case of a broadcasting file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 210 User data > Messages (as an administrator) or Messages (Voice mail/fax boxes) (as a user) in the Configuration Manager of the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 211: Voip

    2. Make sure you have current VoIP provider data: • Check previously configured provider data. • Download and import provider data from the Internet. • Enter provider data manually. 3. Configure the DNS server. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 212: Configuring Internal Ip Telephony

    Proceed as follows: 1. Configure a VoIP channel as an internal VoIP channel for each planned internal VoIP subscriber. 2. If necessary, configure the SIP port of the internal VoIP registrar. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 213 7. If necessary, enable DiffServ, to increase VoIP call quality (Quality of Service (QoS)). 8. If necessary, make the VoIP settings (Jitter buffer, Echo cancellation) for the VoIP subscribers to improve the call quality. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 214: Configuring Remote Extensions

    In order to avoid that emergency calls are made from a remote extension, the prevention of emergency calls can be enabled under Subscriber (scr.) > Properties > Exchange line settings. When the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 215 (under Subscriber (scr.) > Properties > Exchange line settings). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 216 10. Check whether the VoIP subscriber was successfully registered on the PBX (page Monitoring > Status internal subscriber). 11. If necessary, enable DiffServ in order to increase VoIP call quality (Quality of Service (QoS)). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 217: Voip/Gsm Routing

    The VoIP/GSM routing is performed depending on the destination number, if the exchange line settings (subscriber, group) do not prevent this (e.g. exchange line authorisation only for selected connections, preferred exchange line, call restrictor). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 218 When you dial one of the local numbers (phone number without a prefix) listed in the exception number table over a VoIP access point, the PBX automatically converts the phone number as specified under Number presentation (outgoing) for the VoIP provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 219 – Using the Configuration Manager (page Routing > VoIP and GSM routing > Exception numbers) • Configuring the VoIP/GSM routing configuration dependent. – Using the Configuration Manager (page Routing > VoIP and GSM Routing > Routing configuration dependent) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 220: Preferred Exchange Line

    – Using the Configuration Manager (on the following pages) – For subscribers: Subscriber (scr.) > Profiles > ... > Exchange line settings – For groups: Groups > Profiles > ... > Exchange line settings COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 221: Waiting Field Function

    If the automatic call acceptance is set to on busy or according to a time, callers are also automatically placed in the waiting field. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 222 Note: If the waiting field function has been enabled, the LAN TAPI function will not be available for the enabled extensions. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 223 – Using the Configuration Manager (page Groups > Properties > Reachability) • Configuring call distribution for the group. – Using the Configuration Manager (page Public switched tel. networks > Call distribution) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 224 – Using the Configuration Manager (page Functions > Waiting field) • On each waiting field reception, assigning one or more waiting field keys and one internal waiting field key (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 225: Music On Hold And Announcement

    Switching music on hold during the ringing period on/off. – Using the Configuration Manager (on the following pages) – Functions > Music on Hold/announcements > File assignment – Functions > Automatic Receptions > Configure COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 226: Wake-Up Functions

    – Using a character string on the internal phone (see chapter Short Reference > Wake-up Functions) • Creating switching times for switching the wake-up announcement. – Using the Configuration Manager (page Time control > Switching times) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 227: Central Caller List

    (optional, see the phone manual) Proceed as follows for configuration: • Switching the central caller list for the involved groups on. – Using the Configuration Manager (page Groups > Properties > Settings) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 228: Phoning

    Call Waiting Calls (page 237) – Outgoing Calls (page 240) – Unsuccessful Outgoing Calls (page 255) – Query Calls (page 265) – Transferring (page 273) – Conference Calls (page 282) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 229: Using Different Phone Types

    To do this, read the manual for the phone. It is vital to know which key (e.g. hold or R key or menu you have to use to COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 230 (programming), using the pound key for these actions is not possible on most standard VoIP phones. For more information on this, read the manual for the phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 231: Incoming Calls

    Accepting Door Call and Opening the Door (page 234) • Accepting an Alarm Call and Confirming the Alarm (page 235) Accepting Incoming Calls When you receive a call, proceed as follows: • Pick up the receiver. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 232: Taking Over A Call (Pick-Up)

    1. Pick up the receiver of your phone. Note: During an existing call press the Flash key or the Query key. 2. Dial ##06. 3. Enter the internal number of the phone that is ringing. Possible entries: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 233: Taking Over A Call (Call Take-Over)

    (International, National, City or only incoming, with emergency call) If the answering machine has already taken the call, proceed as follows: 1. Pick up the receiver of your phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 234: Accepting Door Call And Opening The Door

    Proceed as follows: • Using an internal phone • Using the menu/function key on a system phone (optional, see the phone manual) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 235: Accepting An Alarm Call And Confirming The Alarm

    To terminate the complete alarm loop (and to switch off relays assigned to the alarm), the alarm can be confirmed. Proceed as follows: • Using an internal or external phone COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 236 PBX. A further alarm call may be initiated after some time if the other alarm subscribers do not confirm the alarm. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 237: Call Waiting Calls

    If a call waiting call is signaled, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 0. The caller receives a busy signal – in as far as no other phones are called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 238: Accepting The Call Waiting Call

    Note: You can also use this function on analogue phones, where it can be performed via the T-Net function key/menu (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 239: Disconnecting The Current Call And Accepting The Call Waiting Call

    T-Net function key/menu (optional, see manual for the phone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 240: Outgoing Calls

    • Initiating Targeted Exchange Line Access (page 247) • Accepting Door Call and Opening the Door (page 234) • Initiating InterCom Announcement/Hands-Free (page 252) • Performing Loudspeaker Announcement (page 253) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 241 To avoid conflicts between 3 or 4 digit phone numbers of the local area network and the internal numbering plan, phone numbers of the local area network should always be dialled with local area code. In countries COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 242: Initiating An Internal Call

    Once you have finished dialling the phone number, the subscriber will be called. Note: If the internally called subscriber is busy, you can knock on his phone after a short waiting (if call waiting is allowed on his phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 243: Initiating An External Call

    Proceed as follows: • Using a character string on the internal phone • Using the menu/function key on a system phone (optional, see the phone manual) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 244 If an emergency number is called while calling line identity restriction is enabled, calling line identity restriction is disabled so that the emergency service can identify the caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 245: Initiating Private Exchange Line Access

    (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 246: Initiating Private Exchange Line Access Without A Pin

    (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) You are making a personal call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 247: Initiating Targeted Exchange Line Access

    (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) The subscriber is called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 248: Force Public Exchange Call For Automatic Exchange Line Request

    Proceed as follows: • Using a character string on the internal phone • Using the menu/function key on a system phone (optional, see the phone manual) 1. Pick up the receiver. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 249 VoIP provider for checking one's account status or dialling usually do not include a local area code. The subscriber is called. Note: No callback is possible (CCBS or CCNR) for outgoing calls over VoIP. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 250: Initiating Calls With Project Assignment

    (for exchange line request type Internal phone: with preceding exchange line access number) Short code number (for exchange line request type Direct exchange line phone: with preceding **) The subscriber is called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 251: Calling A Door And Opening The Door

    2. Enter the internal number of the door terminal. Possible entries: Internal number of the door terminal (for exchange line request type Direct exchange line phone: with preceding **) The call connection is immediately established after dialling the phone number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 252: Initiating Intercom Announcement/Hands-Free

    • Enabled InterCom authorisation at the InterCom destination 1. Pick up the receiver. 2. Dial one of the following character strings: ##011: Initiates an InterCom announcement. ##012: Initiates InterCom hands-free. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 253: Performing Loudspeaker Announcement

    1. Pick up the receiver. 2. Enter the internal number of the announcement output. Possible entries: Internal number of the announcement output (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 254 Phoning Outgoing Calls The call connection is immediately established after dialling the phone number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 255: Unsuccessful Outgoing Calls

    To use this function at ISDN phones or to delete it again, this function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 256 Note: If you do not pick up the receiver within the 20 seconds during which the PBX calls you, the callback request will be deleted. If you pick up the receiver, the subscriber will be called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 257: Initiating External Callback On Busy

    To use this function at ISDN phones or to delete it again, this function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 258 Note: If you do not pick up the receiver within the 20 seconds during which the public exchange calls you, the callback request will be deleted. If you pick up the receiver, the subscriber will be called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 259: Deleting Callback On Busy

    Deleting Callback on Busy If you want to delete the initiated callback on busy ahead of time, proceed as follows: 1. Pick up the receiver. 2. Dial #37#. 3. Hang up the receiver. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 260: Initiating Reservation Of Exchange Line On Busy

    Put down the receiver and pick it up again immediately. You can now dial as usual. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 261: Initiating Internal Callback On No Response

    If no one answers on the connection you are calling, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial *37#. You will hear the confirmation tone. 3. Hang up the receiver. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 262: Initiating External Callback On No Response

    Fulfilling the technical requirements for a callback on no response (for instance, not all network providers provide callback on a PTP connection) • Service feature CCNR (callback on no response) is enabled by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 263 3. Hang up the receiver. As soon as the connection has been used, you are called by the public exchange for a period of 20 seconds. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 264: Initiating Priority Call For Do-Not-Disturb

    If the internal phone you are trying to call is busy because it is set to do-not- disturb, proceed as follows: • Wait ten seconds. The subscriber is now called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 265: Query Calls

    For a query call with two external communication partners: at least two external call channels During a call, proceed as follows: 1. Press the Flash key or the Query key. 2. Enter a phone number. Possible entries: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 266 T-Net function key/menu (optional, see manual for the phone). On ISDN and system phones, this function is performed via an existing function key or via the menu (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 267: Ending A Query Call

    During a query call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 2. You continue to conduct a query call. The other communication partner is now active. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 268: Ending One Of The Two Calls

    Press the Flash key or the Query key and dial 0. The call in the background will be disconnected. You will then make an one-to-one call with the communication partner who had previously been active. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 269: Connecting Both Communication Partners

    Authorisation Transfer of external calls to external assigned to the subscriber During a query call, proceed as follows: • Hang up the receiver. Both communication partners are connected with each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 270: Initiating Query Call To Third Subscriber

    (for exchange line request type Direct exchange line phone: with preceding **) As soon as to the subscriber being called picks up the receiver, you will make a third call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 271 Flash key or the Query key and dial 4. The second and the third communication partner are now connected with each other. They are making an one-on-one call with the first communication partner. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 272 Subse- quently press the Flash key or the Query key and dial 1. Also use this function to terminate the call to this communication partner. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 273: Transferring

    To connect two external communication partners, the following is required: Authorisation Transfer of external calls to external assigned to the subscriber • Hang up the receiver during a query call. Both communication partners are connected with each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 274 T-Net function key/menu (optional, see manual for the phone). On some ISDN phones, this function can be called via an existing function key or via the menu (optional, see manual for the phone). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 275: Blind Transfer (Transferring Without Announcement)

    60 seconds later (your phone rings). If you do not accept the call within 60 seconds the call will be discon- nected. If your own phone has become busy in the meantime, the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 276: Placing Communication Partner In Waiting Loop

    (optional, see manual for the phone). 2. Press the Flash key or the Query key. 3. Dial ##07. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 277: Calling A Third Subscriber And Transferring To An Active Communication Partner

    Assuming that you have gained an additional communication partner from a call, e. g. from accepting a call signaled by call waiting, and this second communication partner want to be transferred now to somebody else. You COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 278 • To connect the second and third communication partner and to perform a one-to-one call with the first communication partner, press the Flash key or the Query key and dial 4. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 279: Parking The Call Internally (Call Parking)

    Call parking lets a caller in a waiting position be transferred so that the desired communication partner can accept the call on another internal phone. Requirements: • Authorisation Call Parking assigned to the subscriber COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 280 4. Wait until you hear the ringtone. 5. Hang up the receiver. 6. Notify the desired communication partner of the waiting caller (e.g., by making an announcement over the loudspeaker). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 281: Unparking The Call (Call Parking)

    Internal base number for the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 3. Dial the number of the park position. Possible entries: You are talking with the waiting caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 282: Conference Calls

    1. Press the Flash key or the Query key. 2. Dial 3. You are making a conference call. Note: If a hands-free phone is involved in a conference with 3 internal subscribers, echo or singing effects may occur. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 283: Initiating Toggling Between Conversations During A Conference Call

    You then make an individual call with the communication partner who had previously been active. The other subscriber of the conference hears the hold music. • Press the Flash key or the Query key and dial 1. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 284: Connecting Both Conference Call Partners

    Authorisation Transfer of external calls to external assigned to the subscriber During a conference call, proceed as follows: 1. Press the Flash key or the Query key. 2. Dial 4. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 285: Ending Conference Call

    If you initiated the conference call yourself, you can end the conference call completely. Requirements: • A conference call that you initiated yourself During a conference call, proceed as follows: • Hang up the receiver. The conference call is disconnected completely. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 286: Short Reference

    Call Through (page 300) – Remote Configuration (Releasing) (page 301) – Hook Flash Timing (page 302) – Follow-me (page 303) – Call Restrictor (Incoming) (page 358) – Call Allowance Account (page 307) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 287 Call Forwarding for Groups (page 350) – Call Forwarding for Subscribers (page 355) – Call Deblocker (Incoming) (page 306) – Announcement before Answering (page 359) – Door Functions (page 360) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 288 Short Reference – Voice Mailbox (page 361) – Music on Hold and Announcement (page 371) – Wake-up Functions (page 373) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 289: Alarm

    * 24 Alarm number * 1 # Remote switching Remote switching number for remote programming number External PIN Alarm number Alarm number Additional infor- Alarm input is disabled after triggering. mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 290 Admin or sub-admin PIN Alarm number Alarm number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Alarm input is disabled and will not react to triggering. mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 291 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 553 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 292 Short Reference Alarm Deleting an Announcement (on an Internal Phone) ## 8 * 573 Admin or sub-admin PIN 6...9 (no. 1-4 of the announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 293: Reservation Of Exchange Line On Busy

    As soon as a line is available, you will be called back by the PBX. Pick up the receiver. You will hear the external dial tone. Dial an external number without an exchange line access number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 294: Force Public Exchange Call For Automatic Exchange Line Request

    Force Public Exchange Call for Automatic Exchange Line Request ## 94 Additional infor- Pick up the receiver. mation Enter an external number. Once you have finished dialling the phone number, the subscriber will be called. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 295: Call Waiting

    Accepting a Knocking Caller and Disconnecting the Active Call (on an Analogue Internal Phone) Query key or Flash key Accepting a Knocking Caller and Putting the Active Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 296: Time And Date (Of The Pbx)

    Admin or sub-admin PIN 00...23 (hour) 00...59 (minute) 00...59 (second) Setting the Date (on an Internal Phone) ## 8 * 301 Admin or sub-admin PIN 01...31 (day) 01...12 (month) 00...99 (year) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 297: Do-Not-Disturb

    Short Reference Do-not-Disturb Do-not-Disturb Enabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 1 # Disabling Do-not-Disturb (on an Internal Phone) ## 8 * 21 0 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 298: Automatic Reception

    1...9, 0 (no. 1-10 of the announcement) Listening to an Annoucement (on an Internal Phone) ## 8 * 574 Admin or sub-admin PIN 1...9, 0 (no. 1-10 of the announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 299: Baby Call/Hotline

    Disabling Baby Call/Hotline (on an Internal Phone) # 53 # Checking Activation (on an Internal Phone) * # 53 # Additional infor- Busy tone = baby call/hotline is disabled mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 300: Call Through

    External number defined for Call Through on the PBX number Destination Internal or external phone to be called number ** + internal number of the group or subscriber ** + short-code dialling number COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 301: Remote Configuration (Releasing)

    Admin, sub-admin or user PIN Initiating/Releasing Remote Configuration (on an External Phone) Remote switching number ## 8 * 91 # Remote switching Remote switching number for remote programming number External PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 302: Hook Flash Timing

    Short Reference Hook Flash Timing Hook Flash Timing Learning the Flash Timing (on an Analogue Internal Phone) ## 8 * 98 * Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 303: Follow-Me

    ## 8 * 19 1 Subscriber/group number Subscriber/group Phone/group to be redirected number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 304 ## 8 * 19 0 Subscriber/group number Subscriber/group Redirected phone/group number Internal number of the group or subscriber (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 305 Phone/group to be redirected number Internal number of the group or subscriber Additional infor- After entering the remote switching number, wait for mation external confirmation signal (1 second) before continuing DTMF entry. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 306: Call Deblocker (Incoming)

    Enabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 1 # User PIN Disabling Call Deblocker (Incoming) for Subscribers (on an Internal Phone) ## 8 * 22 0 # User PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 307: Call Allowance Account

    Internal number of the individual phone (for exchange number line request type Direct exchange line phone: with preceding **) 0...99998 (setting the account to a specific amount: 200, for example, equals EUR 2.20.) 99999 (unlimited account) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 308: Outgoing Calls

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 309 External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 310: Call Data (Single Call Record)

    Call Data (Single Call Record) Deleting Own Call Data Records (Works Council Function - on an Internal Phone) ## 8 * 51 # User PIN Additional infor- Authorisation required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 311: Targeted Exchange Line Access

    External number (for exchange line request type internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 312: Targeted Voip Access

    Direct exchange line phone and Automatic exchange line request: with preceding **) Destination External phone to be called number External number (for exchange line request type Internal phone: with preceding exchange line access number) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 313: Groups

    Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Logging in to All Groups (Only Incoming - on an Internal Phone) ## 8 * 41 1 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 314 ## 8 * 48 0 Group number Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 315: Hotel Functions

    00...59 (minute) Deleting the Waku-up Time (on an Internal Phone) Setting the Room Status (on an Internal Phone) * 99 1 (room cleaned) 2 (room not cleaned) 3 (room blocked) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 316: Identification (Ipv4 Address, Subnet Mask, Gateway, Dhcp Client)

    PBX Configuring the Subnet Mask of the PBX (on an Internal Phone) ## 8 * 932 * Admin or sub-admin PIN Subnet mask (12 digits) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 317 * 930 * 1 # Admin or sub-admin PIN Switching the DHCP Client of the PBX off (on an Internal Phone) ## 8 * 930 * 0 # Admin or sub-admin PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 318 ## 8 * 940 # Additional infor- Display of the DHCP client status of the PBX on the mation phone display after callback by the PBX 0 = off 1 = on COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 319: Intercom Announcement/Handsfree Speaking

    Handsfree Speaking to a System Phone (on an Internal Phone) ## 012 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for number exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 320: Conference

    You are talking to the call partner previously held in the mation background. The other conference partner is hearing music on hold. Connecting Call Partners (on an Analogue Internal Phone) Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 321: Configuration Switchover

    Remote switching number ## 8 * 81 Remote switching Remote switching number for remote programming number External PIN 2- to 4-digit ID no. of the configuration Additional information Authorisation required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 322: Loudspeaker Announcement

    Announcement to Announcement Output (on an Internal Phone) Number of the announcement output Number of the Internal number of the announcement output (for announcement exchange line request type Direct exchange line output phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 323: Emergency Call Announcement

    Listening to the Announcement (on an Internal Phone) ## 8 * 5750 Admin or sub-admin PIN Deleting the Announcement (on an Internal Phone) ## 8 * 5550 Admin or sub-admin PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 324: Call Parking

    Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional infor- Authorisation required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 325 Internal number of the parking zone (for exchange line request type Direct exchange line phone: with preceding **) 0...9 (no. 0-9 of the park position) Additional infor- Authorisation required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 326: Multi-Path Call Forwarding

    Direct exchange line phone: with preceding **) Enabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) * 481 # Disabling Multi-Path Call Forwarding for Subscribers (on an Internal Phone) # 481 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 327 Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 328 Group number Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Busy signal = multi-path call forwarding is disabled mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 329: Pick-Up And Call Take-Over

    ## 06 Subscriber/group number Subscriber/group Internal number of the group or subscriber (for number exchange line request type Direct exchange line phone: with preceding **) Additional infor- Authorisation required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 330: Pin

    Note: If, at the end, you hear a busy signal instead of a confirmation tone, the new PIN may already be in use in the PBX and no change takes place. Re-attempt with another digit sequence. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 331: Private (Personalised) Exchange Line Access

    Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) Additional infor- Only on own phone mation Authorisation required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 332: Project Assignment

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 333: Room Monitoring

    Wait for confirmation tone after entering the remote switching number. You will hear another confirmation tone after entering the character string. If you hear the busy signal, replace the receiver and start again. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 334: Relay

    Remote switching number for remote programming number External PIN 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes light, door opener, mation alarm and PC relay Authorisation required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 335 ## 8 * 26 * 0 # 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes manual relay, mation configuration-dependent and automatic configuration switchover Authorisation required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 336 Remote switching number for remote programming number External PIN 2- to 4-digit ID no. of the relay Additional infor- For relays with the operating modes manual relay, mation configuration-dependent and automatic configuration switchover Authorisation required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 337: Query And 3Rd Call

    Analogue Internal Phone) Query key or Flash key Disconnecting the 3rd Call and Returning to the Last Call on Hold (on an Analogue Internal Phone) Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 338 Call Partner (on an Analogue Internal Phone) Query key or Flash key Continuing the 3rd Call and Disconnecting the Other Calls (on an Analogue Internal Phone) Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 339: Query And Transfer

    Direct exchange line phone: with preceding **) Cancelling a Ringing Call (on an Analogue Internal Phone) Query key or Flash key Splitting (on an Analogue Internal Phone) Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 340 Connecting Both Call Partners (on an Analogue Internal Phone) Query key or Flash key Transferring a Call Partner into Waiting Loop on Busy (on an Analogue Internal Phone) ## 07 Query key or Flash key COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 341: Callback On Busy

    Callback on Busy Initiating Callback on Busy (on an Internal Phone) * 37 # Query key or Flash key Cancelling Callback on Busy (on an Internal Phone) # 37 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 342: Callback On No Reply

    Callback on No Reply Initiating Callback on No Reply (on an Internal Phone) * 37 # Query keyor Flash key Cancelling Callback on No Reply (on an Internal Phone # 37 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 343: Call Forwarding For External Numbers

    Internal phone: with preceding exchange line access number) Additional infor- Authorisation required mation Authorisation for external destination required The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 344 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 345 Internal phone: with preceding exchange line access number) Additional infor- Authorisation required mation Authorisation for external destination required The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 346 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 347 Internal phone: with preceding exchange line access number) Additional infor- Authorisation required mation Authorisation for external destination required The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 348 The number can be omitted if call forwarding is to be configured for the number currently sent by the phone. Additional infor- Authorisation required mation The destination number may only be an external number. Permanent configuration is enabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 349 Own number # * 69 # Own number Own phone number (number without exchange line access number (unaffected by a direct exchange line phone)) Additional infor- Permanent configuration is disabled. mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 350: Call Forwarding For Groups

    Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 351 External number (for exchange line request type Internal phone: with preceding exchange line access number) Additional infor- Authorisation for external destination required mation Authorisation and membership of the group required COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 352 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 353 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 354 Direct exchange line phone: with preceding **) The number can be omitted if the phone is logged in to the group as outgoing. Additional infor- Authorisation and membership of the group required mation COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 355: Call Forwarding For Subscribers

    Authorisation for external destination required mation Enabling Unconditional Call Forwarding without Re-entering the Number (on an Internal Phone) * 21 # Disabling Unconditional Call Forwarding (on an Internal Phone) # 21 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 356 Authorisation for external destination required mation Enabling Call Forwarding on Busy without Re-entering the Number (on an Internal Phone) * 67 # Disabling Call Forwarding on Busy (on an Internal Phone) # 67 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 357 Enabling Call Forwarding on No Reply without Re-entering the Number (on an Internal Phone) * 61 # Disabling Call Forwarding on No Reply (on an Internal Phone) # 61 # COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 358: Call Restrictor (Incoming)

    Enabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 1 # User PIN Disabling the Call Restrictor (Incoming) for Subscribers (on an Internal Phone) ## 8 * 23 0 # User PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 359: Announcement Before Answering

    Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) Listening to an Announcement (on an Internal Phone) ## 8 * 57 Admin or sub-admin PIN 01...10 (no. 1-10 of the announcment) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 360: Door Functions

    External number (for exchange line request type Internal phone: with preceding exchange line access number) Short-code dialling number (for exchange line request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 361: Voice Mailbox

    Direct exchange line phone: with preceding **) Additional infor- Wait for trilling tone after 2nd *. mation Start recording with 3rd *. Stop recording with #. Afterwards the recording is played back for checking. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 362 Is the Owner of the Voice Mailbox) Voice mailbox number Voice mailbox Internal number of the voice mailbox (for exchange line number request type Direct exchange line phone: with preceding **) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 363 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 364 Internal number of the voice mailbox (for exchange line request type Direct exchange line phone: with preceding **) User or remote access PIN 0 (Opens the Help menu.) 1 (Opens the main menu.) 2 (Plays back new messages.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 365 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 366 Mailbox Is Enabled) Voice mailbox number Voice mailbox External number of the voice mailbox number External number of the phone which is owner/user of the voice mailbox User or remote access PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 367 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 368 Voice mailbox number External number of the voice mailbox External number of the phone which is owner/user of the voice mailbox User or remote access PIN 0 (Opens the Help menu.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 369 6 (Jumps to the next announcement.) 7 (Selects the currently heard or free announcement for changing or recording. Press # to save your announcement or * to cancel the function.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 370 After having dialled the inter number, press * while the mation announcement is being played, The voice mailbox accepts the call after up to 55 seconds. After having pressed #, wait until the announcement has ended COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 371: Music On Hold And Announcement

    Wait for trilling tone after 2nd *. mation Start recording with 3rd *. Stop recording with #. Deleting the Announcement (on an Internal Phone) * 5531 # Admin or sub-admin PIN COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 372 0 (no music on hold/announcement) 1 (announcement only) 2 (internal music on hold only) 3 (internal music on hold and announcement) 4 (external music on hold only) 5 (external music on hold and announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 373: Wake-Up Functions

    ## 8 * 32 User PIN 00...23 (hour) 00...59 (minute) 1...7 (single weekday: Mon...Sun) 8 (weekend: Sat and Sun) 9 (working days: Mon to Fri) 0 (whole week: Mon to Sun) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 374 Stop recording with #. Afterwards the recording is played back for checking. Deleting an Announcement (on an Internal Phone) ## 8 * 552 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 375 Short Reference Wake-up Functions Listening to an Announcement (on an Internal Phone) * 572 Admin or sub-admin PIN 1...3 (no. 1-3 of the announcement) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 376: Configuration Manager

    Moreover, you can find tips on how to use the Help function. Topics – Introduction to the Configuration Manager (page 377) – Overviews (page 386) – Monitoring (page 395) – Help (page 410) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 377: Introduction To The Configuration Manager

    Administration > System messages). After the third failed login attempt, for a minute it is not possible to log in. This blocking period will be increased after another three failed login attempts. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 378 Opening the Configuration Manager as User 1. Enter the IP address of the PBX (for example, 192.168.0.240). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 379: Operating Instructions For The Configuration Manager

    If you skip a theme, it may happen that the next page is not available (e.g. because no subscribers with internal numbers have been configured yet). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 380 Some functions offer radio buttons for adjustments. The activation of an adjustement causes the simultaneous deactivation of all other selection options. A check box indicates the enabling or disabling of a function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 381 Searching for entries 1. Click in the open field in the header of the column that you want to search, such as Number or Name and enter the search term. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 382 Carries out the desired action (e. g. Set credit, Standard for restoring the default settings). Prints a table (e.g. Call data list) or test page (e. g. hotel function print form). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 383 Opens a window to edit the corresponding line. Shows that a sent fax was transmitted successfully. Shows that a sent fax was not transmitted successfully. Shows that a received fax was transmitted successfully. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 384 Opens a window to initiate a soft call. Marks a message as read. Marks a message as unread. Opens a window to listen to or save a message. Opens a window to copy or move a message. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 385: Information On The Pbx

    Cancel, and a simplified overview can be displayed. The dealer and operator data can be modified on the page Adminis- tration > Dealer/operator data. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 386: Overviews

    Proceed as follows: • Using the Configuration Manager ( Overviews > Call distribution) All previously assigned identification numbers can be viewed sorted by number, name or type. Print The print view opens. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 387: Call Distribution

    The overview shows depending on the configuration the status of call forwarding for all configured subscribers and groups. Print The print view opens. Note: A configuration that is valid when a page is requested is highlighted with a yellow background. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 388: Groups

    Overviews > Groups) The group overview shows all of the groups already created along with phone numbers and names as well as the status (incoming) and (outgoing) of the subscribers. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 389: Additional Subscriber Passwords

    Overviews > Additional subscriber passwords) The overview additional subscriber passwords shows all already configured additional subscriber passwords for the Configuration Manager, the API and the Action URLs. Print The print view opens. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 390: Automatic Receptions

    • Number of messages: Shows the number of the stored messages (Stored) and the maximum number of messages (Maximum) per box. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 391: Wake-Up Times

    Proceed as follows: • Using the Configuration Manager ( Overviews > Wake-up times) The overview wake-up times show all currently set wake-up times sorted by weekdays. Print The print view opens. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 392: Switching Times

    The port overview shows the previously configured and the permanently- specified ports on the PBX. In addition, the columns TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) show which transport protocols are used. Print The print view opens. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 393: Phone Numbering Plan

    Exchange line access numbers (account numbers) for VoIP accounts • Exchange line access number of the PBX • Automatic receptions • Call parking • Internal CAPI dial-in number • Short-code macros COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 394 Manager by opening the page Overviews > Phone numbering plan. The phone numbers can be shown in the Total overview or Grouped by type. In the overview Grouped by type click for a type to list the configured numbers. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 395: Monitoring

    System messages (page 406) – Network data stream (page 407) – Status messages (page 409) Network diagnosis Proceed as follows: • Using the Configuration Manager ( Monitoring > Network diagnosis) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 396: External Call Channel Assignment

    The status of a call channel is indicated by a coloured dot. Call channel is being used. Call channel is available. Call channel has emergency call ability. Call channel is not available. Call channel does not have emergency call ability. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 397: Status Voip Accounts

    DNS server is evaluated. If an error occurs (red dot), first check the following possible causes: • The PBX is not connected to the network (cable is not inserted or is defective). • The DSL modem is defective. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 398 The STUN server reports that a firewall is blocking the SIP transport protocol or does not otherwise permit Voice over IP. In this case, Voice over IP can presumably not be used through the firewall without the proper access. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 399 IP (VoIP) > Accounts > Configure). • The PBX was rebooted more quickly than specified in the time limit for registration. Page Public switched tel. networks > Voice over IP (VoIP) > Provider > Configure. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 400 Public switched tel. networks > Voice over IP (VoIP) > Provider > Configure. • The domain has been set incorrectly for the VoIP provider in Public switched tel. networks > Voice over IP (VoIP) > Provider > Configure. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 401: Status Internal Subscriber

    The page initially displays the status when the page is opened and will automatically be updated every 30 seconds. Not all status information can be updated automatically (see following sections). Status (analogue phones) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 402 The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Subscriber > Properties > Basic Settings > Reset hardware status. Status (ISDN phones) Unkown ISDN phone. Connected ISDN system phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 403 Settings > Reset hardware status. Registration (VoIP phones) No registration. Successful encrypted registration of the VoIP subscriber. Successful unencrypted registration of the VoIP subscriber. Registration error with error message. Provisioning (VoIP phones) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 404 Distributing firmware is enabled in the phone, however, currently inactive. Either no firmware file is saved in the phone or the PBX has determinded another phone of the phone family as firmware distributing phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 405 ISDN phones: MSN, slot and port of the device must correspond to the subscriber • VoIP phones: The MAC address entered for the subscriber must corre- spond to the MAC address sent by the device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 406: Status Ip Relay

    It is being updated every 30 seconds, however, not all status information can be automatically updated. System messages Proceed as follows: • Using the Configuration Manager ( Monitoring > System messages) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 407: Network Data Stream

    The recorded network data stream may contain the following compo- nents: - Data streams of other computers in the network - Connection data sets with destination, source, and time information of a telecommunication connection COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 408 Recording the network protocol is started. 4. If the error can be reproduced easily, try to repeat it now. 5. To stop the recording of the network protocol, click Stop Trace. 6. Save the file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 409: Status Messages

    You can view the status messages in the Configuration Manager by opening the Monitoring > Status messages page. When you open the page it first shows the status, which is automatically updated every 30 seconds. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 410: Help

    (tool tip). Clicking the symbol opens the corresponding help topic. • Click a help link or next to the corresponding setting. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 411: Icons In The Help Window

    Next page Previous page Displays the opened help page in the table of contents. Open text Opens the print dialogue box. Open subordinated topics Close subordinate topics Open help page COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 412: Navigating In The Help Window

    The path consists of the titles of the topics superordinate to the current topic. By clicking a superordinate topic, you can go to the belonging help page. Searching in the Help COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 413: Printing Help Pages

    Note: If you want to print only part of the help page, mark the corre- sponding text and select Selection in the print dialogue box. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 414: Settings - Hardware

    Settings – Hardware Settings – Hardware Topics – Selection of modules (page 415) – Port configuration (page 416) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 415: Selection Of Modules

    Select the modules that are inserted in the corresponding slot. move Moves a module to another slot. The settings already made for this module will not be lost by this action. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 416: Port Configuration

    Notes: If the settings for the module are marked in red, the module is selected but not inserted. The numbers under Port correspond to the numbers used on the board. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 417 ISDN PTMP connection (Point-to-Multipoint) with up to ten multiple subscriber numbers (MSNs). PTP connection ISDN PTP connection (Point-to-Point) with a PBX base number and Direct Dial In numbers (DDI numbers). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 418 Select the corresponding option ordered from the network provider and given in the order confirmation: Global The B channels are not permanently assigned. Targeted The B channels are assigned in selected mode. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 419 Select the number or B channels that are available for incoming calls. outgoing channels Select the number of B channels which are available for outgoing calls. incoming/outgoing channels Select the number of B channels which are available in both directions. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 420: Settings - Public Switched Tel. Networks

    Exchange line request (page 421) – Emergency calls (page 427) – ISDN connections (page 432) – Voice over IP (VoIP) (page 485) – Call Distribution (page 543) – Call Forwarding (page 550) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 421: Exchange Line Request

    System-wide Automatic Exchange Line Request Requirements: • Emergency call only with disabled exchange line access number – Using the Configuration Manager (on the following pages) – Public switched tel. networks > Emergency calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 422 Exchange Line Access Number Requirements: • Configured prefixes (country prefix and local area code) • Automatic exchange line request disabled COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 423 Changing the exchange line access number is only meaningful if another exchange line access number is normally used (e.g., in England). Note that changing the exchange line access number restricts the phone numbering plan. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 424 International phone prefix (country code, e.g. 0044 for the UK) of the country. The area codes are necessary for some functions of the PBX (e.g. Call Through, Call restrictors/Call deblockers). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 425 Here, the dial level City must not be selected). Global LCR provider digit-recognition, Digit number, Digits begin with Requirements: • Disabled Adopt settings from PBX location (Germany) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 426 Note: Do not change the preconfigured values for dial tone, ringer and busy tone unless you are told to do so by our support staff. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 427: Emergency Calls

    Important: If Emergency Call Priority is disabled and other calls are being made during an emergency, there is a risk that the emergency call cannot be made immediately. Note: The emergency call priority switch is enabled for the entire PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 428 Access Number after internal numbers beginning with the first digits of an emergency number have been entered, an error message will be displayed. Solve the problem by assigning new phone numbers to the internal subscribers in question. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 429 The name is used for display purposes on the system phone. The name along with the phone number also appears on some pages of the Configu- ration Manager (e.g. Call data list). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 430 For example, if the service phone number is 115, this means the internal numbers 115 and 1150 to 1159 are no longer available. All other service phone numbers are entered with area code. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 431 Adds a new emergency or service number. Important: The exchange line access number is never entered when entering emergency or service numbers. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 432: Isdn Connections

    Requirements: • External S port (optional, see Technical Data in the Instructions) • Connection type PTMP connection on external S port PTMP CONNECTION Select the PTMP connection to be displayed/configured. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 433 MISCELLANEOUS Name of the PTMP connection Freely selectable name. This name is used to identify the port within the PBX. Expert configuration > Configure Opens the expert configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 434 MULTIPLE SUBSCRIBER NUMBERS Multiple subscriber number (MSN) The PTMP connection has up to ten multiple subscriber numbers. The network provider assigns the phone numbers for the connection. (Select New to enter.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 435 PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Adds a new phone number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 436: Expert Configuration Ptmp Connection

    Using the Configuration Manager (page Public switched tel. networks > ISDN connections > PTMP connection > Expert configuration > Configure) Requirements: • Configured PTMP connection Adopt settings from PBX location (Germany)  The PBX‘s location is automatically adopted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 437 You cannot check exactly how many PBXs should be charged for each call because, for example, you cannot uniquely assign the charges to one of the two subscribers involved in a query call from an external call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 438 If this also applies to the location at which the PBX is installed, you do not need to enter an area code. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 439 Note: Select a port a source that is synchronous to the ISDN exchange line. Layer 1 permanently active Requirements: • External S port (optional, see Technical Data in the Operating Constructions) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 440 Note: This is a country-specific setting (only relevant in Italy). T310 is a timer for ISDN that disconnects a call connection after a certain time.  The call is not disconnected after a certain time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 441 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Digit number Digits begin with 0100 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 442 Settings – Public switched tel. networks ISDN connections A new digit is added to the table. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 443 The call forwarding is performed by the PBX during a call. It is possible for all exchange line types but requires a free voice channel and the number of the caller cannot be displayed unless CLIP no scrrening is used which is COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 444 When rebooting the PBX, the saved data of the call forwarding is renewed. Important: In Switzerland, the configuration of a call forwarding is chargeable. To avoid costs, the check box must be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 445 (For call forwarding via the PBX, use any available call channel). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 446 Destination number (CDPN) of type Destination number (CDPN) in format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 447 Own phone number (CGPN) of type Own phone number (CGPN) of type Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 448 Call forwarding available in exchange line  The exchange line has a CFU, therefore this function can be enabled.  The exchange line does not have a CFU, therefore this function must be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 449 The feature codes specify the character strings the ISDN network provider requires to execute a service feature on the ISDN connection Possible entries: • Digits: • characters • as a wildcard for the destination number (CDPN) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 450 ISDN connection Possible entries: • Digits: • characters • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 451 Enter a prefix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. CDPN receives postfix Enter a postfix (*, #, 0-9; max. 4 digits) to send possibly necessary control commands to the provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 452 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 453 The customer-defined number is not checked by the exchange line for correctness. CLIP no screening from type CLIP no screening in format Requirements: • Enabled CLIP no screening for incmong calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 454 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 455: Settings Pbx Base Number/Bundle

    Settings PBX Base Number/Bundle Proceed as follows: • Using the Configuration Manager (page Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundle) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 456 The phone number to be dialled is formed from the PBX base number + (DDI) extension number. Name Freely selectable name. This name is used to identify the connection within the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 457 00 to 09 as an extension number and assign them during call distribution. The PBX will then only react when the number of places is reached, for example, if the caller dials 00 as an extension COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 458 Routing > VoIP/GSM Routing > Exception numbers (and the corresponding accesses, also configured on this page) or via a configured preferred exchange line (exchange line settings for subscribers or groups). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 459 Additional settings can also be made for the bundle. A "primary multiplex interface" is the same as a bundle and cannot be combined with other connections. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 460: Expert Configuration Ptp Connection

    Separately for PBX base number • Using the Configuration Manager (page Public switched tel. networks > ISDN connections > PBX base numbers/trunk bundles > Configure) Requirements: • Configured PBX base number COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 461 (this depends on the network provider/country). Some telephony providers do not send charge information. If this type of provider is being used, you cannot apply any charges to a particular call. Notes: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 462 In addition, this function can often only be used if both call partners are using the same network provider. CCNR Requirements: • Service feature CCNR (callback on no response) is enabled by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 463 Individual ringtones can be assigned to extension numbers that were input in different ways. See the Functions, Uses, Concepts > Ring tones section for information about exceptions to signalling and sound sequences. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 464 (example: In Belgium, local area codes do not exist. Here, the dial level Location must not be selected). Note: After the port settings once have been made correctly, no further changes should be made. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 465 Language delay at setup ack with inband info  Interfering noise during dialling phase are avoided. Always send DTMF digit after inband info Note: This is a country-specific setting (only relevant in Italy). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 466 Configured LCR (see Functions, Uses, Concepts > LCR section)  The ISDN connection is used for LCR calls. Notes: LCR must be disabled if the network provider does not support LCR. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 467 Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Digit number Digits begin with 0100 A new digit is added to the table. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 468 The call forwarding is performed by the PBX during a call. It is possible for all exchange line types but requires a free voice channel and the number of the caller cannot be displayed unless CLIP no scrrening is used which is COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 469 When rebooting the PBX, the saved data of the call forwarding is renewed. Important: In Switzerland, the configuration of a call forwarding is chargeable. To avoid costs, the check box must be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 470 (For call forwarding via the PBX, use any available call channel). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 471 Destination number (CDPN) of type Destination number (CDPN) in format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 472 Own phone number (CGPN) of type Own phone number (CGPN) of type Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 473 Call forwarding available in exchange line  The exchange line has a CFU, therefore this function can be enabled.  The exchange line does not have a CFU, therefore this function must be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 474 OUTGOING CALLS (CDPN) CDPN of type CDPN in format Note: The settings ‚of type‘ and ‚in format‘ build a group which means both settings must be made in dependency to each other. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 475 Info element The called party number is sent as info element. Dial prefix The called party number is sent as keypad sequence. The dial prefix is provider-specific (e. g. #31). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 476 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 477 The customer-defined number is not checked by the exchange line for correctness. CLIP no screening from type CLIP no screening in format Requirements: • Enabled CLIP no screening for incmong calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 478 Select the type (Unknown, Subscriber, National, International) how the phone number shall be transferred. Select the phone number format dependent on the phone number type. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 479: Settings Extension

    Settings Extension Proceed as follows: • Separately for PBX base numbers • Using the Configuration Manager (page Public switched tel. networks > ISDN connections > Extension numbers PTP connection) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 480 MSNs, DDI numbers and additional numbers is 250. Phone number for CLIP no screening Requirements: • Set up phone number • CLIP no screening switched on for the ISDN connection COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 481 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 482: Settings Additional Numbers

    Configured PBX base number ADDITIONAL NUMBERS PTP CONNECTION Select the extension number/bundle for that the additional numbers are to be displayed/configured, provided that more then one PBX base number was configured. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 483 Customer-specific phone number (e.g. a service phone number) that is transferred to the destination by the exchange line without its correctness being checked. Name The name is used for display purposes on the system phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 484 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 485: Voice Over Ip (Voip)

    Management VoIP Provider Proceed as follows: • Using the Configuration Manager (page Public switched tel. networks > Voice over IP (VoIP page) > Provider) Configure Opens the configuration of the VoIP provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 486 Notes: The file saved to a (PC) data storage device can then be imported. The access data provided for the download is for information purposes only, and is not mandatory. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 487: Settings Voip Provider

    Note: You can obtain the data for the settings either directly from the VoIP provider or from suitable lists in the Internet. Requirements: • For entering a URL: configured DNS server • For using a STUN server: IP operating mode IPv4 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 488 There are several accounts at this domain and the name resolution for another account at this domain has alreday been configured. Note: It is possible to set the name resolution differently for the accounts of the same domain. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 489 SIP registrar, registry, SIP server, SIP registry server). Enter this data as an IP address or a URL. Notes: The page Overviews > Ports shows an overview of the PBX ports (incoming and outgoing). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 490 VoIP providers also reject calls if too many attempts are made to register. SIP registration in accordance with RFC 6140  The PBX complies with the SIPconnect 1.1 SIP protocol. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 491 IP addresses used here (local, public) are transported. Notes: If Enabled is selected: If problems occur with single-sided call connec- tions, use Enabled with use of STUN instead. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 492 Keep-Alive is too short. As a rule, this is reported with error message 503 during SIP registration. If you encounter this problem, we recommend you set a higher value (e.g. 180). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 493 The SIP port for a VoIP provider cannot be the same as the SIP port of the internal VoIP registrar or the SIPS port of the internal VoIP registrar. The Overviews > Ports page shows an overview of the PBX ports (incoming and outgoing). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 494 Notes: En-bloc dialling is a good idea, for example, when dialling single digits causes problems in sub-system operation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 495 Encryption of SIPS via TLS. SIP/TLS Encryption of SIP via TLS. Note: SRTP is used to encrypt call data. Disable host name check  No verification whether the certificate belongs to the domain/IP. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 496 IPv6 is used for communications with the VoIP provider. Otherwise, operating mode IPv4 is used. Note: If the actual IP operating mode is IPv6, STUN cannot be used as a NAT method either for SIP or RTP. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 497 Number of VoIP channels provided by the VoIP provider to be used only for incoming/outgoing calls. SRTP Requirements: • external VoIP channel that supports SRTP (optional, see Technical Data in the Instructions) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 498 (e.g. a local network) into a different IP address that can be used by a different network (e.g. the public switched phone network). If NAT traversal is switched on, and a query is sent from a COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 499 Caution: Each time a port is opened on the NAT router, this creates a potential source of danger. • It is essential you put additional protective measures in place. DTMF signalling Requirements: • Inband signalling: uncompressed codec (G.711) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 500 Codec settings Requirements: • external VoIP channel that supports different codecs (optional, see Technical Data in the Instructions) • VoIP provider who supports the different codecs COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 501 If the call quality is impacted frequently, it is a good idea to only select codecs with lower bandwidths in the Codec settings priority list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 502 The Overviews > Ports page shows an overview of the PBX ports (incoming and outgoing). Caution: Every time port forwarding is performed, there is a security risk. • For this reason we recommend you use this functionality as little as possible. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 503 This provider does not support emergency calls. When you attempt to dial an emergency number, you will hear the announcement, "This phone does not allow emergency calls. Please use an alternative." COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 504 Support T.38 for providers T.38 negotiation Requirements: • external VoIP channel that supports T.38 (optional, see Technical Data in the Instructions) • VoIP provider support for T.38 • Configured internal fax subscribers COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 505 Two separate media lines for disabling audio and negotiating the fax protocol. Variant 1 Only one media line for negotiating the fax protocol (the media line for disabling audio is not used). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 506 The PBX transmits the destination phone number to the VoIP provider, as dialled. Notes: The PBX automatically converts the phone numbers dialled into this format for calls made via the VoIP provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 507 If prefixes are necessary for conversion, for dialling a number without prefixes, the prefixes set for the account are used (Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 508 Only DDI number (only possible for PTP connection) Your own external phone number, that is to be transferred, is sent to the VoIP provider without prefixes or the PBX base number (e.g. 8279). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 509 If prefixes are necessary for converting your own phone number, the prefixes set for the account are used (Public switched tel. networks > Voice over IP (VoIP) > Accounts > Configure). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 510 (From, P-Asserted-Identity and P-Preferred-Identity). Here, the first list field corresponds to the display text area and the second corresponds to the user area of the header. You can also choose which header is to be used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 511 If number presentation suppression is switched on, both the display text and the User name section in the From header contain "anonymous". Note: Number presentation suppression in accordance with RFC 3325, by using a privacy header, is also used automatically. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 512 (e.g. +445306… or 00445306…), they are converted into this format. Evaluate Connected Party Number (COPN) Enabling this function prevents that a direct callback fails due to an incorrect depiction of the phone number when the call is answered. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 513 Selects an evaluation method for phone numbers which will work for most providers. Request Line Forces the phone number to be evaluated using the Request Line. To Header Forces the phone number to be evaluated using the To Header. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 514 PBX are open to attacks such as the transfer of manipulated phone numbers. • To protect your phone and your PBX, ensure your VoIP provider has integrated adequate levels of security in their number presentation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 515: Management Voip Account

    Caller's name in plain text. Optional: is not transferred by all providers. Management VoIP Account Proceed as follows: • Using the Configuration Manager (page Public switched tel. networks > Voice over IP (VoIP page) > Accounts) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 516 PTP connection VoIP account with a PBX base number and extension numbers (DDI numbers)  The PBX uses the account for external calls. Configure Opens the configuration of the VoIP account. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 517: Settings Voip Accounts

    > Voice over IP (VoIP) > Accounts > Configure) Note: You will receive the settings data from the VoIP provider with whom you have set up the account. ACCOUNT Select the account to be displayed/configured. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 518 This is an internal number. You can select any of the numbers in the internal supply of phone numbers. This is then used for the specific VoIP access point. Notes: A number cannot be allocated twice. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 519 SIP-ID are all used to describe a user name. If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under User name and Display name. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 520 VoIP account. Notes: To change an existing password, click on Show passwords. You can only input an entry in this field if the VoIP provider has assigned an authorisation ID. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 521 Opens the expert settings page. PHONE NUMBERS FOR PTP CONNECTION PBX base number Extensions block from to Requirements: • prefixes (country and local area code) configured for the VoIP account COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 522 00 as an extension number. In contrast, if the caller only dials 0, the fallback call distribution function is enabled as soon as the time for selecting a suffix dialling digit has passed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 523 If you want an extension number to be different from the ones used in linear call distribution, or if an extension number is needed for a different function (e.g. remote configuration, CLIP no screening), you must also enter it in the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 524 If no display name has been entered, the account name is displayed. If your provider (in Germany) is T-Online, you must also enter the VoIP phone number you received from them under Display name. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 525 PHONE NUMBERS FOR PTMP CONNECTION Multiple subscriber number (MSN) The PTMP connection has up to ten multiple subscriber numbers. The VoIP provider assigns the phone numbers for the connection. (Select New to enter.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 526 The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 527: Expert Settings Ptmp Connection

    Adopt settings from PBX location (Germany)  The PBX‘s location is automatically adopted. County settings for this exchange line Requirements: • Adopt settings from PBX location (Germany) disabled Select the country for this exchange line. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 528 Depending on the country and the settings for the local area code above, a dial level must be selected (example: In Belgium, local area codes do not exist. Here, the dial level Location must not be selected). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 529 The digits in the table below are the common LCR number prefixes in Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Digit number Digits begin with 0100 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 530 CLIP no scrrening is used which is not supported by many providers. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 531 Note: The waiting time applies only to call forwarding that was set up using the PBX. If the network provider has configured the call forwarding COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 532 Call forwarding available in exchange line  The exchange line has a CFU, therefore this function can be enabled.  The exchange line does not have a CFU, therefore this function must be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 533 Keypad-/Registro code: Enable CFB Keypad-/Registro code: Disable CFB The feature codes specify the character strings the VoIP network provider requires to execute a service feature on the VoIP connection Possible entries: • Digits: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 534 • Digits: • characters • (comma) for a 0,5 second pause • as a wildcard for the destination number (CDPN) • as a wildcard for the own phone number (MSN) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 535: Expert Settings Ptp Connection

    International phone prefix (country code, e.g. 0044 for the UK) of the country for which the account's VoIP provider has provided the phone numbers. Note: Land line connection prefixes are configured separately (Public switched tel. networks > Exchange line request). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 536 Use Soft LCR 4.0 for this connection Requirements: • Network provider must support the dial-around service • Configured prefixes (country prefix and local area code) • Configured LCR (see Functions, Uses, Concepts > LCR section) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 537 Germany. For other countries, more LCR number prefixes (a total of 10) can be entered. Digit number Digits begin with 0100 A new digit is added to the table. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 538 A call can only be redirected via a call channel on the same port. The probability that the call cannot be forwarded because the channels are busy is therefore higher. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 539 The device checks whether the destination number involved in call forwarding for external numbers has been set up as an exception number. If so, the call is sent along the configured path. If the destination number has COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 540 The exchange line has a CFB, therefore this function can be enabled.  The exchange line does not have a CFB, therefore this function must be disabled. CALL FORWARDING NO REPLY (CFNR) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 541: Settings Additional Numbers Voip

    PBX base number was configured. Phone number for CLIP no screening Requirements: • Set up phone number • CLIP no screening switched on for the VoIP connection COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 542 Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Adds a new phone number. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 543: Call Distribution

    (Subscriber (scr.) > Properties > Exchange line settings). An internal destination can be assigned to an external number. Internal destinations can be subscribers, groups, voice mail/fax boxes or the automatic reception functions. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 544 A bundled PTP connection made up of several S connections with the same PBX base numbers and the same extensions block • An S connection • An analogue connection • A VoIP account COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 545 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 546 (subscriber, group, voice mail/fax box or automatic reception). Note: External numbers, e.g., those used as remote switching/ programming numbers or call through numbers, may not be used in the call distribution. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 547: Settings Call Distribution

    • Fallback phone number and no Announcement before Answering: The call will be ringing on the selected internal number. • Fallback phone number and Announcement before Answering: – immediately COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 548 CF on no reply in the PBX and the Delay time for CF on no reply. Linear call distribution (external = internal) Requirements: • Configured connection type PTP connection COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 549 Settings – Public switched tel. networks Call Distribution  A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 550: Call Forwarding

    Reference > Call Forwarding for External Numbers) • Using the menu/function key on a system phone (optional, see the phone manual) CALL FORWARDING FOR Select the connections to be displayed/configured. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 551 External calls to the external number are immediately forwarded to the entered external destination number. CF on no reply  On no reply, external calls to the external number are forwarded to the entered external destination number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 552 Destination number (external number or short-code number) to which external calls to the external number are to be forwarded. Delete Deletes the entry fields of the entries marked in the list. The entries themselves remain. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 553: Settings - Subscriber (Scr.)

    IP provisioning (page 561) – Profiles (page 568) – COMfortel DECT (page 585) – Properties / Function overview (page 595) – Unassigned phones (page 633) – All subscribers (page 634) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 554: Phone Numbers

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 555 Device type Device type depending on the end device connected. Analogue end devices: • Phone Analogue phone, analogue modem • Answering machine Analogue answering machine • Fax machine Analogue fax machine COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 556 COMfortel 1400 IP, COMfortel 2600 IP, COMfortel 3200, COMfortel 3500, COMfortel 3600 IP • COMfortel 1200 IP COMfortel 1200 IP • COMfortel VoIP 2500 AB COMfortel VoIP 2500 AB • Standard VoIP phone COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 557 > Device wizard for configuration of a door terminal Property Configure Opens the configuration of the subscriber. Filter: The list of subscribers is filtered by the entered or selected value. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 558 The device type Handset on COMfortel IP1040 needs exactly eight characters (digits and/or characters - no special characters!). The device type Handset on COMfortel WS-IP needs up to 32 characters (digits and/or characters - no special characters!). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 559 Reading e. g. on the menu oft the phone or on a label Note: If a MAC address has been entered and assigned to a subscriber, the corresponding phone can already be provided with provisioning data during its first boot process. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 560 Settings – Subscriber (scr.) Phone numbers Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 561: Ip Provisioning

    Automatic provisioning via the provisioning server at the phone(s) switche on Provisioning server active  IP phones can automactically be configured as provisioning server via the PBX.  No automatic configuration of the IP phones is carried out. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 562 Provisioning is only carried out within the local network.  Provisioning can also be carried out on other possible networks (unsafe operation). Phone language after provisioning Phone language that is displayed on the phone after provisioning. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 563: Management Provisioning Files

    Using the Configuration Manager (page Subscriber (scr.) > IP provi- sioning > File Management) Delete Note: The default provisioning file Standard.xml cannot be deleted. Import Importable file types: • *.xml • *.cfg • *.zip COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 564 Granting access to only one subscriber Mark subscriber under available subscribers and click Granting access to all subscribers Click Enable Authorisation for all subscribers. Subscribers currently logged in to the PBX are granted access rights. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 565 (e. g. Snom or Yealink) and for COMfortel IP phones additionally the COMfortel IP Editor. Notes: The Standard.xml cannot be edited. We recommend to contact the system administrator or specialised dealer to edit provisioning files. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 566 If there is no Internet connection, please check the HTTP proxy of your PBX (Administration > IP configuration). Provisioning file (*.xml) > Edit Settings changes in COMfortel IP Editor are transferred to the provisioning file after saving. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 567 Settings – Subscriber (scr.) IP provisioning File editor Via the file editor, settings (e. g. NTP or contacts) are directly made in the provisioning file (*.xml, *.cfg). FILE EDITOR Select the provisioning file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 568: Profiles

    The available profiles (default profiles, user-defined profiles) are displayed. View The selected settings can be viewed (default profiles). Configure The user-defined profiles can be adapted to the corresponding require- ments (user-defined profiles). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 569: Settings Subscriber Profiles

    Opens the configuration of the single function for all profiles. Profile-controlled settings  The profile setting overrides the subscriber setting.  The setting done under Subscriber (scr.) > Properties takes place. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 570 All phone numbers without a provider area code can be dialled. Note: If GSM access is used for an outgoing call, the PBX automatically dials the phone number with the configured area code (national desti- nation code). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 571 – Using the Configuration Manager (page User data > Special numbers)  The subscriber can not dial the phone numbers entered in the call restrictor irrespective of his exchange line authorisation. So it restricts the exchange line authorisation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 572 The subscriber can dial the phone numbers entered in the contact group Phone book version 1 irrespective of his exchange line authori- sation. So it extends the exchange line authorisation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 573 No automatic occupation by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 574 If an emergency number is called while phone number suppression is enabled, phone number suppression is disabled once so that the emergency service can identify the caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 575 (outgoing) must also be configured as No. For the option No, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 576 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 577 Multi-path Call Forwarding Destination number  Internal and external calls to the subscriber are signaled additionally to the entered destination number. Calls directed to a group are not considered. Call Forwarding COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 578 CF destination of the subscriber. CF immediately Destination number:  Internal and external calls to the subscriber are forwarded immediately to the entered destination number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 579 The subscriber can switch relays and alarms manually. Controlling of the PBX via phone  The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 580 • send keypad information to the network provider. Configuration of Scr CF to external numbers  The subscriber can forward the associated external number to an external destination. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 581 The subscriber can transfer a call between two external subscribers. CF (groups) / Follow me  The subscriber can • switch group properties of groups which the subscriber is a member of. • switch on Follow-me. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 582 + on busy The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 583 • VoIP end device which can evaluate the available information by BLF • VoIP phone from another manufacturer: SIP convenience package enabled (optional, see chapter Functions, Uses, Concepts > Activation) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 584: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Assign profile to all  The same profile is assigned to all subcribers, groups or boxes for one configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 585: Comfortel Dect

    Note: A maximum of three mobile handsets are recommended for a COMfortel DECT 900 Base because only three mobile phones can be called at the same time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 586 The paging key on the COMfortel DECT 900 Base starts blinking. Note: With older firmware versions of COMfortel DECT 900/900C Handsets it might be necessary to put the handset close to the COMfortel DECT 900 Base during registration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 587: Assigning Internal Phone Numbers To Comfortel Dect 900/900C Handsets

    IPUI of the handset / serial number of the handset. 4. Enter the identification number of the mobile handset in the entry field underIPUI of the handset / serial number of the handset. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 588: Using The Configuration Manager To Log Out Comfortel Dect 900/900C Handsets

    Configured and assigned internal numbers for the COMfortel DECT 900/900C Handsets 1. Open the page Subscriber (scr.) > COMfortel DECT. 2. Select the DECT base in the list field under DECT base. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 589: Using The Configuration Manager To Configure A Function Key For Pbx Functions

    1. Open the page Subscriber (scr.) > COMfortel DECT. 2. Select the DECT base in the list field under DECT base. 3. Click Assign keys in the line of the corresponding mobile handset. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 590 Phone number: Requires an external number to be entered Subscriber: Requires an internal subscriber number to be entered Subscriber/group: Requires an internal subscriber number/internal number of a line group to be entered COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 591 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 592: Copying A Function Key Assignment Into Other Comfortel Dect 900/900C Handsets

    5. Select or clear the corresponding check boxes under Selection. 6. Under Target, select or clear the check box next to the internal numbers for the mobile handsets into which the selected function key assign- ments should be copied. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 593: Restoring A Phone Book From The Pbx

    Using the Configuration Manager Requirements: • Internal S port (only provided on the COMmander 4/8S module or COMmander 4/8S -R module available as an option) • Configured internal numbers for the base station COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 594 During the data transfer (duration: up to two minutes), the mobile handset is not available and "Copying from PBX" is shown on the display. 8. Click Close. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 595: Properties / Function Overview

    Configuration using the Configu- ration Manager (page Subscriber (scr.) > Profiles > ...) not overridden by a profile: The function is currently not overridden by a profile. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 596 PIN. PINs which are easy to guess, such as 111111 or 123456, should also be avoided. Caution: Visible PINs and passwords are a security risk. • After entering the PIN/password, click on Mask PIN and password. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 597 German Federal Office for Information Security (BSI, in German). Caution: Visible PINs and passwords are a security risk. • After entering the PIN/password, click on Mask PIN and password. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 598 After the subscriber has assigned another password, he cannot go back to the original password. Only the (sub-)administrator has this authori- sation. Edit passwords Adds a new entry to the list. Description Enter a name for the entry. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 599 By saving a new added entry, the dialogue with the automatically generated password opens. NEW PASSWORD Note: The password is only generated if accessing the PBX via a secure HTTPS connection. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 600 The PBX cannot automatically recognize it when an analogue or standard ISDN phone is being removed. By clicking the hardware status of the subscriber is reset on page Monitoring > Status internal subscriber. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 601 All phone numbers without a provider area code can be dialled. Note: If GSM access is used for an outgoing call, the PBX automatically dials the phone number with the configured area code (national desti- nation code). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 602 – Using the Configuration Manager (page User data > Special numbers)  The subscriber can not dial the phone numbers entered in the call restrictor irrespective of his exchange line authorisation. So it restricts the exchange line authorisation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 603 The subscriber can dial the phone numbers entered in the contact group Phone book version 1 irrespective of his exchange line authori- sation. So it extends the exchange line authorisation. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 604 No automatic occupation by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 605 If an emergency number is called while phone number suppression is enabled, phone number suppression is disabled once so that the emergency service can identify the caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 606 (outgoing) must also be configured as No. For the option No, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 607 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 608 – Using the Configuration Manager (page User data > Special numbers)  A caller, who transmitted one of the phone numbers entered in the selected call restrictor or no number, is rejected. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 609 Calls directed to a group are not considered. Call Forwarding Settings only external calls  External calls to the subscriber are forwarded. Internal calls are not forwarded. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 610 Internal and external calls to the subscriber are forwarded immediately to the entered destination number. CF on busy Destination number:  Internal and external calls to the subscriber are forwarded on busy to the entered destination number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 611 The subscriber has the rights of a sub-administrator. For logging-in to the Configuration Manager the password of the subscriber is used (in this case associated user name is sub-admin). You can configure up to four sub-administrators. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 612 If a voice mailbox has a group as its owner or user, each subscriber who is a member of the group can use this authorisation to take over calls. Configuration switching  The subscriber can switch configurations manually. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 613 The subscriber can switch relays and alarms manually. Controlling of the PBX via phone  The subscriber may change settings of the PBX (e. g. do-not-disturb) using a menu/function key or a character string. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 614 • send keypad information to the network provider. Configuration of Scr CF to external numbers  The subscriber can forward the associated external number to an external destination. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 615  The subscriber can park a caller in the parking zone or retrieve a waiting caller from the parking zone. Analogue settings Requirements: • Subscriber is an analogue end device COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 616 The name can be displayed instead of or in addition to the phone number. Note: For some end devices, extended CLIP information can cause problems and should therefore be disabled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 617 The charge pulse option should be switched off (No) for faxes and modems to prevent transfer problems. You will hear a slight crackling on the line when the charge pulse is switched on. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 618 The ringtone specifies which sequence of sounds is used to signal internal calls to internal subscribers on the PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 619 Note: For some phones of other manufacturers it may be necessary to select the option Without country code (e.g. 05306...) so that the country code is dialled with a zero when calling back. This configuration is not necessary for system phones. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 620 Reading with a bar code scanner enabled and connected to the computer (e. g. via a USB interface) • Reading e. g. on the menu oft the phone or on a label COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 621 Using the Configuration Manager (page Subscriber (scr.) > IP provi- sioning > File management) Voice mail/fax boxes Fax box Phone number of the box Requirements: • Created fax box for the subscriber COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 622 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 623 Note: COMfortel system phones (ISDN, VoIP) do not receive info calls. New voice message are displayed on these phones via LED signalling (e. g. message button). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 624 (optional, see chapter Functions, Uses, Concepts > Activation)  All information about the calls of the subscriber is available for evalu- ation by BLF.  No phone numbers of the subscriber‘s calls will be transmitted by BLF. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 625 The subscriber is able to make private calls without entering a user PIN but only on his own phone. Note: When authorisation is granted for initiating personal calls without a PIN, there is no protection against misuse by other internal users. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 626 The Number of provided RSS feeds per PBX is limited to 40. In an RSS feed, the soft call function can be used to allow an external subscriber to be dialled directly. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 627 IP address of the PBX by the user name and the user password (user name = internal number): http://[user name]:[user password]@[IP address of the PBX]/rss_feed... 3. Click Save. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 628 These answering machines cannot differentiate between the busy signal and speech. For such cases, the busy signal can be disabled. Note: See the Functions, Uses, Concepts > Tones section for infor- mation about sound sequences. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 629 Exchange line request Requirements: • System-wide automatic exchange line request switched off and entered exchange line access number – Using the Configuration Manager (page Public switched tel. networks > Exchange line request) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 630 (see manual of the phone). For some IP system phones, the default account can be determined by the settings for the exchange line request of the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 631 System phone that supports InterCom (optional, see phone manual)  The subscriber takes automatically an InterCom call directed to him. Transmission of the display name Requirements: • VoIP device with entered display name COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 632 • System phone that supports signalling for alarm devices (optional, see phone manual)  An internal call of the subscriber is signaled as an alarm call on a system phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 633: Unassigned Phones

    Select the line of the phone to be removed in the register VoIP phones or Other phones and click Delete. Assign a subscriber to a VoIP phone in the list field to the right of the corre- sponding VoIP phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 634: All Subscribers

    Frequency of the charge meter pulse The charge pulse frequency is adjustable, if necessary (depending on the country settings of the PBX). Note: 16 kHz is the standard value in Germany. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 635 This applies to private calls as well as to business calls. Note: If differently configurable functions for private and business calls are disabled, the PBX takes over the configuration for business calls as joint configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 636 If under Devices > Action URLs, Subscribers may generate own passwords for accessing Action URLs is activated, then the subscriber may also generate or delete passwords for Action URLs. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 637: Settings - Groups

    Settings – Groups Settings – Groups Topics – Phone numbers (page 638) – Profiles (page 641) – Properties (page 661) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 638: Phone Numbers

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 639 The list of groups is filtered by the entered or selected value. Adds a new group. You must then make the settings for this new group. Note: Up to 64 groups can be created. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 640 Settings – Groups Phone numbers Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 641: Profiles

    The available profiles (default profiles, user-defined profiles) are displayed. View The selected settings can be viewed (default profiles). Configure The user-defined profiles can be adapted to the corresponding require- ments (user-defined profiles). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 642: Settings Group Profiles

    Opens the configuration of the single function for all profiles. Profile-controlled settings  The profile setting overrides the group setting.  The setting done under Groups > Properties takes place. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 643 (after:) another single group member will be called. The order of the calls depends on the configured Priority: First of all the member of the group first logged-in gets the position 1 in the order of calls, the second one COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 644 B initially the free group members will ring one after the other (adding). If for the first call A less than half of the group members are COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 645 If for the first call A more than half of the group members are ringing, no members are added to this call (frozen). Only the remaining subscribers are COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 646 1 will get the last position in the order for a future call after he has finished the current call. If finally all logged-in members of a group are called, the busy subscribers will hear knocking additionally (only from external). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 647 Call restrictor (outgoing) None No call restrictor is used for group members logged in as outgoing. As subscriber The call restrictor selected for a subscriber is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 648 Phone book version 1 irrespective of his exchange line authorisation. So it extends the exchange line authorisation. As subscriber The phone book authorisation activated for a subscriber is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 649 No automatic occupation by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 650 On a connection with CLIP no screening enabled, the number presentation defined here is not considered. For the option No, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 651 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 652 A call channel reserved for a group is only available for the members of the group who are logged in the group outgoing. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 653 Busy-on-Busy restriction will directly hear the busy signal instead of the announcement for announcement before answering. Internal callers cannot be limited with the Busy-on-Busy function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 654 The call is signalled after the announcement before answering when the caller hears Music on Hold. Ann. before answering Selection of announcement Announcement before answering which is played for the caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 655 Note: Multi-path call forwarding for a group is executed during the entire calling period independent of the ringing sequence for the group. It is not executed if the group itself is the destination of a forwarded call. Call Forwarding COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 656 Calls directed to a group of which the group is a member will be forwarded to the CF destination of the group. CF immediately Destination number:  Internal and external calls to the group are forwarded immediately to the entered destination number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 657 CF on all logged out Destination number:  Internal and external calls to the group are forwarded to the entered destination number, if all group members are logged out. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 658 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy.  The voice mailbox will be called if all group members are logged out. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 659 No phone numbers of the group‘s calls will be transmitted by BLF. Note: Conversations and outgoing calls of group members are not signalised because this action of a single group member would indicate that the group is busy. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 660: Settings Profile Assignment

    A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. Assign profile to all  The same profile is assigned to all subcribers, groups or boxes for one configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 661: Properties

    Configuration using the Configu- ration Manager (page Groups > Profiles > ...) not overridden by a profile: The function is currently not overridden by a profile. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 662 Additional calls will be rejected with a busy then. If a call is accepted the other phones ringing so far for this call are assigned to the other pending calls and will immediately start to ring again. If a group member finishes a COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 663 Only the phone of one group member will ring. After the configured delay time (after:) another single group member will be called. If all members of a group are called, the process will be restarted with the first member of the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 664 B. If all group members are already ringing for call A, the group is split for the calls. The order of the calls depends on the configured Priority: First of all the member of the group first logged-in gets the position COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 665 2. The member of the group with the position 1 will get the last position in the order for a future call COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 666 Logged in Logs the phone into the group. Logged out Logs the phone out of the group. Permanently logged in Permanently logs the phone of a subgroup into the main group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 667 Note: Up to 40 internal subscribers or groups can be assigned to a group as members. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 668 Call restrictor (outgoing) None No call restrictor is used for group members logged in as outgoing. As subscriber The call restrictor selected for a subscriber is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 669 Phone book version 1 irrespective of his exchange line authorisation. So it extends the exchange line authorisation. As subscriber The phone book authorisation activated for a subscriber is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 670 No automatic occupation by entering a character string (see chapter Short Reference > Targeted Exchange Line Access). The same priority may be allocated to different external connections in parallel. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 671 On a connection with CLIP no screening enabled, the number presentation defined here is not considered. For the option No, the phone service Calling Line Identification Restriction (CLIR2) must be released by the network provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 672 On a connection with a GSM gateway, the phone number presentation configured in the PBX is not used because the actual phone number presentation is directly configured in the individual GSM gateway. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 673 A call channel reserved for a group is only available for the members of the group who are logged in the group outgoing. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 674 Busy-on-Busy restriction will directly hear the busy signal instead of the announcement for announcement before answering. Internal callers cannot be limited with the Busy-on-Busy function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 675 The call is signalled after the announcement before answering when the caller hears Music on Hold. Ann. before answering Selection of announcement Announcement before answering which is played for the caller. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 676 The call restrictor selected for a subscriber is used. Call deblocker (incoming) None No call deblocker is used for group members logged in as outgoing. As subscriber The call deblocker selected for a subscriber is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 677 Call Forwarding Settings only external calls  External calls to the group are forwarded. Internal calls are not forwarded. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 678 Internal and external calls to the group are forwarded immediately to the entered destination number. CF on busy Destination number:  Internal and external calls to the group are forwarded on busy to the entered destination number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 679 If a fax call is accepted by the group, it can be forwarded to a fax box by means of blind transfer. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 680 (system phone) or a waiting field reception (for one waiting field group, one enabled waiting field reception is sufficient) is enabled, the call will not be made to the voice mailbox! COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 681 The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is busy.  The voice mailbox will be called if all group members are logged out. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 682 No phone numbers of the group‘s calls will be transmitted by BLF. Note: Conversations and outgoing calls of group members are not signalised because this action of a single group member would indicate that the group is busy. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 683 That means, if a connection is established (incoming or outgoing) from a group member to a caller in the caller list, the phone number is deleted from the caller lists of the other group members, too. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 684: Settings - Devices

    Voice mail/fax boxes (page 685) – Device Wizard (page 727) – Door Terminals (page 742) – Announcement Outputs (page 754) – Alarms (page 759) – Relays (Actuators) (page 770) – Action URLs (page 784) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 685: Voice Mail/Fax Boxes

    Voice mail and fax function (optional, see chapter Functions, Uses, Concepts > Release) Depending on the selection, a new voice mailbox or fax box will be added.After that, the settings for the voice mailbox/fax box must be made. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 686 The default exchange line access number on the PBX is 0 in the factory settings; however, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 687 Exchange line settings of the subscriber or exchange line settings of the group (in a group with the Exchange line authorisation: Use the exchange line authorisation of the subscriber, the box does not have any exchange line authorisation). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 688 Announcements). Fax box The new fax box obtains all properties of the selected template during creation (except for Users/authorisations). Standard The Basic settings are used for the box just created. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 689 If the new owner is not yet an owner of user of another box, the recently created box will automatically be enabled for the subscriber or group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 690 Properties Configure Opens the configuration page for the box. Filter: The list of boxes is filtered by the entered or selected value. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 691 PBX as an internal number (page Overviews > Phone numbering plan > Total overview). Type Select one of the available options. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 692: Management Profile

    Owner If necessary, select the internal phone number of the owner. Restore Management Profile Proceed as follows: • Using the Configuration Manager COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 693: Settings Profile Assignment

    Creation of a new profile. Settings Profile Assignment Proceed as follows: • Using the Configuration Manager A configuration depending profile can be assigned to each subscriber, group or voice mail/fax box. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 694: Settings Voice Mail/Fax Function

    • Voice Mail/Fax function (optional, see Functions, Uses, Concepts > Activation) System information Link to the page Administration > System messages for specifying how the system reacts to system information. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 695 The oldest messages marked as read, of all messages stored in the voice mail/fax system, will be deleted (even if all messages belong to only one box). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 696 For this reason, the memory check should be performed at a time when access to the voice mail and fax boxes is not required (e.g. at night). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 697 Simultaenously used channels for outgoing calls Maximum number of call channels that can be used simultaneously for outgoing calls from the Voice Mail/Fax function (message forwarding, fax transfer). LANGUAGE FILES COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 698: Settings Voice Mailbox

    Note: The first language imported into the PBX is automatically set as Default language. Settings Voice Mailbox Using the Configuration Manager (page Device > Voice mail/fax boxes > Properties) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 699 All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 700 PIN twice. As the PINs can also be entered by phone, only numbers are allowed. Message forwarding  Incoming new messages are forwarded to the configured destination Destination number Internal number External number without exchange line access number COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 701 Number of repetitions with min. pause Select the repetitions in the first list field and select the pause length between the forwarding attempts in the second list field respectively in between repetitions or minutes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 702 Every internal subscriber is permitted to take over calls. Authorised users Every owner or user is permitted to take over calls. If a group is owner or user, every group member can take over calls. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 703 Note: Under the following circumstances, the entered value is not available to the box: – There is not enough memory capacity available on the storage media. – The memory capacity on the storage media is utilised by other boxes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 704 The e-mails are transferred via the default outgoing mail server. Name of an outgoing mail server: The e-mails are transferred via the selected outgoing mail server. Send e-mail in HTML format  E-mails are sent in text format. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 705 In the case of failure of automatic clean-up, this information is sent as an e-mail. (System e-mail) Link to the page Administration > System messages for specifying how the system reacts to system information. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 706 Requirements: • Configured DNS server (under Administration > IP configuration) • Configured outgoing mail server (under Administration > E-mail > Outgoing mail server) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 707 All group members have the authorisations assigned to the group. If a group member or a subgroup is also entered individually as a user, the authorisations assigned to this user will also apply to this group member/ subgroup. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 708 The authorisations of the properties of the box that are not controlled via a profile are expanded (except for User/authorisations, Maximum recording capacity and Fax ID). Note: Only a user is permitted to change these settings via phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 709 Format: 16 kHz, 16-bit, PCM, mono or 8 kHz, 8-bit, mono, A-law • File name: up to 32 characters Note: On the German Auerswald Internet page, audio files can be converted into the audio format required for the PBX (see www.auerswald.de/service). Audio files (*.mp3, *.wav or *.raw), for example, can be converted into the audio format G.711 (*.wav) with the...
  • Page 710 Select the phone via the list field Record announcement at the subscriber. The phone is called. The call must be accepted and after the tone an announcemnet can be recorded. Rename announcement Change Change the announcement name. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 711 Corresponding announcement saved in the PBX • Enabled Readiness of the voice mailbox Note: This setting is also possible configuration-dependent via profiles (Devices > Voice mail/fax boxes > Profiles > Configuration > View). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 712 Call-specific behaviour applies. Requirements: • Readiness enabled • Disabled Replacement function • If Box announcement is selected: the corresponding announcement saved in the PBX COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 713 Language of the announcements under Devices > Voice mail/fax boxes > Properties > Box settings). Box announcement Select one of the available options in the list field on the right. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 714 Click the corresponding profile name which is displayed in red font. The corre- sponding profile configuration is displayed. Requirements: • Separately for voice mailboxes • Separately for configurations COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 715 Call acceptance for door calls. External calls Call acceptance for external calls. User-defined Call acceptance for calls from the entered phone number range (Ext. phone number/range, e. g. for calls from abroad). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 716 The announcement of the voice mailbox selected in the Announcement list field (Announcement 1 to 10) will be replayed. Recording  The caller can leave a message. The setting for Save short messages also applies to the call-specific behaviour. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 717: Settings Fax Box

    Note: Recipients of a fax frequently send their responses to the number entered in the header of the fax. Therefore, the number under Fax ID (phone number), should be one of your own extensions/phone numbers with fax acceptance. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 718 Note: The PBX supports a maximum transmission rate of 14400 baud. This transmission rate may be too high for specific lines (e. g. overseas COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 719 Note: Under the following circumstances, the entered value is not available for the box: – There is not enough memory capacity available on the storage media. – The memory capacity on the storage media is utilised by other boxes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 720 The e-mails are transferred via the default outgoing mail server. Name of an outgoing mail server: The e-mails are transferred via the selected outgoing mail server. Send e-mail in HTML format  E-mails are sent in text format. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 721 Send in the case of failure of automatic clean-up  If the automatic clean-up fails, an e-mail is sent. (System e-mail) Link to the page Administration > System messages for specifying how the system reacts to system information. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 722 > New a user-defined language file and select it, the e- mails will be sent with the text modules of the selected language file. Logo Default logo The default logo is used. Name logo The selected logo is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 723 The PBX enters sent e-mails in a log file (page Monitoring > System messages). E-mails sent by the PBX may be treated as spam mail by the recipient of the message. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 724 Select a user/the users. If only one additional user is required, select the user in the first list field. If more than more user is required, they are to be selected via both list fields (from ... to). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 725 The setting made in the profile (page Devices > Voice mail/fax boxes > Profiles > Configuration) assigned to the currently valid configuration will apply. Reject anonymous fax calls Requirements: • Readiness enabled COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 726 Incoming anonymous faxes (without transferred number) are not accepted. Note: The setting is also possible configuration-dependent via profiles (page Devices > Voice mail/fax boxes > Profiles > Configuration > View). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 727: Device Wizard

    Using the Configuration Manager (page Devices > Device wizard) Name Freely selectable name (maximum of 16 characters). Device template Select the device template corresponding to the device. Module Select the module on that the device is connected. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 728 Import a new device template in XML format. The device template is saved as an *.xml file to the data storage device (PC). Configure Opens the configuration of the device template. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 729 For example, if the phone number 12 is assigned, the phone numbers 120-129 and 1200-1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 730 Relays (actuators). The configuration is described in chapter Functions > Relays (Actuators). For using one or more switch inputs with alarm functions, open the page Devices > Alarms. The configuration is described in chapter Functions > Alarms. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 731 Door calls can be created for the switch inputs of the door terminal by selecting call destina- tions. To detect their actuation e. g. because a door bell button has been COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 732 If you use an FTZ door terminal with a COMmander 2TSM (R) module, the door terminal is created when configuring the module (see chapter Settings - Devices > Device Wizard > Device Wizard Management > Configure 2TSM Module). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 733 Relay X, Switch input X Name Enter the names of the relays and switch inputs. DTMF sequence Requirements: • Expert settings COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 734 To create further configurations for a door terminal, open the page Devices > Door terminals and click Configure in the line of the corre- sponding door terminal. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 735 However, this can be changed. Note that changing the exchange line access number restricts the phone numbering plan. SIP Password Enter the SIP password required by the connected device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 736 Select or enter the required call destination (external number, short-code number, internal number of the individual phone, internal number of the group). Notes: The call destination is first entered identically for all configurations. It can be changed later. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 737 (Possible entries: Digits and the characters * and #). Note: If default values have already been entered in the device template, the entry fields will not be displayed. If you want to change these values, click Expert. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 738 In addition, you can select a simplified device template (IPBox Simple) which will make it easier for you to create an IP switch relay with the operating mode Manual relay. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 739 Note: Normally, the default port is port 80. User name Enter the user name required by the connected device. Password Enter the password required by the connected device. Relay X, Name Enter the names of the relays. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 740 For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 741 Relay X, Name Enter the names of the relays. Online Configuration IMPORTING DEVICE TEMPLATE A device template is either imported from the Internet Load configuration or from a file Import from file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 742: Door Terminals

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 743 Module and port to which the device that can be used as door terminal (e. g. a TFS Universal-Plus) is connected. Configure Opens the configuration of the door terminal. Door terminal calls+Relay Relay COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 744 Note: Alternatively, you can also create and assign relays on the page Devices > Relays (Actuators). For a detailed description of the operating modes, refer to the chapter Functions, Uses, Concepts > Relays (Actuators) > Relay Operating Modes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 745 After the door terminal has been configured in the configuration of the PBX, the door call distribution will be controlled completely – including config- uration-dependently – by the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 746 External number Short-code number Internal number of the individual phone Internal phone of the group Note: The call destination is first entered identically for all configurations. It can be changed afterwards. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 747: Settings Door Terminal

    Deletes the switch input or opens the configuration of the door call. Settings Door Terminal Proceed as follows: • Separately for door terminals • Using the Configuration Manager (page Devices > Door terminals > Configure) Requirements: • Created door terminal COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 748 SIP password To create a connection with a VoIP door terminal, the PBX needs the SIP password of the connected device (see manual and settings of the device in question). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 749: Settings Door Call

    Created switch input for a COMmander 2TSM(R) module The level must be configured depending on the signal applied. High level A voltage of 5-15 V AC/DC was applied. Low level GND was applied. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 750 SIP invite the connected device sends, see the manual of the device in question. Note: The SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 751 PBX. Note: See the Functions, Uses, Concepts > Ring tones section for infor- mation about exceptions to signalling and sound sequences. Call duration Proceed as follows: • Separately for configurations COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 752 Second ringer Proceed as follows: • Separately for configurations COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 753 A second ringer can additionally be installed at locations where ringing of the phone will not always be heard. It will then be triggered by a relay with the operating mode second ringer which is assigned to the door call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 754: Announcement Outputs

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 755 (e. g. an a/b-Audiobox at a loudspeaker system) is connected. Configure Opens the configuration of the announcement output. Relay Requirements: • Relay/actuator (optional, see chapter Technical Data in the Instructions) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 756 For a detailed description of the operating modes, refer to the chapter Functions, Uses, Concepts > Relays (Actuators) > Relay Operating Modes. Link to the page Devices > Relays (actuators) Deletes the relay or opens the configuration of the relay. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 757: Settings Announcement Output

    DTMF sequences the connected device requires, see the manual of the device in question. Note: You can use the comma ',' character as a pause of half a second. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 758 For information about how much time the connected device requires to be ready for reception again after receiving DTMF sequences, see the manual of the device in question. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 759: Alarms

    For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 760 After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. Configure Opens the configuration of the alarm. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 761 A relay with the operating mode Alarm, which is used to enable e. g. a siren when the alarm has been triggered, is assigned to the alarm. In the list field, select one of the existing relays and click COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 762 Link to the page Devices > Relays (actuators) Deletes the relay or opens the configuration of the relay. Switch input Requirements: • Switch input (optional, see chapter Technical Data in the Instructions) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 763 Note: The switch input remains part of this other device (e. g. door terminal) in the configuration of the PBX, but takes over the selected alarm function for the alarm. Deletes the switch input or opens the configuration of the switch input. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 764: Settings Alarm

    After an alarm is triggered off, the alarm input continues to be enabled. A further alarm can be triggered off. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 765 Internal number of the individual phone Internal number of the group Notes: The default exchange line access number on the PBX is 0 in the factory settings. However, this can be changed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 766 Alarm calls should preferably be made via the land line. Alarm delay time 0..99 Specifies how many seconds elapse, after the alarm is triggered on the switch input, before the first alarm loop starts. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 767: Settings Switch Input

    Action URLs. Settings Switch Input Proceed as follows: • Separately for switch inputs • Using the Configuration Manager (page Devices > Alarms > Switch input > COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 768 The level must be configured depending on the signal applied. High level A voltage of 5-15 V AC/DC was applied. Low level GND was applied. DTMF sequence Requirements: • Created switch input for an analogue device COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 769 SIP invite the connected device sends, see the manual of the device in question. Note: The SIP invite usually is the phone number assigned to the door bell button within the door terminal. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 770: Relays (Actuators)

    Freely selectable name (maximum of 16 characters). Identity number Identification number of the relay which is automatically assigned when a new relay is created. Module Select the module on that the device is connected. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 771 Second ringer, refer to the chapter Functions > Door Functions > Configuring a Second Ringer for Door Calls. used by Assigns a device to the relay. A new relay is created and assigned to a device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 772: Settings Relays (Actuators)

    Opens the configuration of the device template. Settings Relays (Actuators) Proceed as follows: • Using the Configuration Manager (page Devices > Relays (actuators) > Configure) CONFIGURATION OF THE RELAY Select the relay. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 773 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. Analogue Door Terminal Off control Requirements: • Created relay COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 774 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 775 PBX needs to know how much time the connected device requires to be ready for reception again after receiving DTMF sequences (see the manual of the device in question). Requirements: • Created analogue relay COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 776 PBX cannot identify the state of the relay.  The PBX restores the relay to the last state it was able to identify after it is rebooted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 777 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 778 Relay can be triggered by Action URL  Provided that the access authorisation to Action URLs is granted system-wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 779 0 to 6000 (0 only for manual relays). Notes: The switching duration is used for relays with the operating modes Light, Door opener, Alarm, PC relay and Manual relay. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 780 Relay can be triggered by Action URL  Provided that the access authorisation to Action URLs is granted system-wide or for a subscriber, the individual manual relay can be triggered by Action URLs. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 781 (for some relays, e. g. the a/b Switching Modules, switching off cannot be controlled). Alternatively, the hold time of the relay can be used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 782 PBX needs to know how much time the connected device requires to be ready for reception again after receiving DTMF sequences (see the manual of the device in question). Requirements: • Created analogue relay COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 783 Switch on, Switch off Enter DTMF sequences required by the connected device. Possible entries: Digits and the characters * and # and the comma ',' character as a pause of half a second. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 784: Action Urls

    URL, the switching of relays, the triggering of an alarm etc. in the Internet (Service > Developer). Adds a new Action URL. You must then make the settings for this new Action URL. Delete Deletes the entries that are marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 785 Passwords for accessing Action URLs Configure Requirements: • Enabled Subscribers may generate own passwords for accessing Action URLs Edit passwords Adds a new entry to the list. Description Enter a name for the entry. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 786 By saving a new added entry, the dialogue with the automatically generated password opens. NEW PASSWORD Note: The password is only generated if accessing the PBX via a secure HTTPS connection. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 787 IP/URL and a request that is understood by the receiving device (example: http://phoneIP/remote_control?action=HANGUP). You will find further information in the manual of the corresponding device.). Configure Opens the configuration of the Action URL. Event type COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 788 For example, if the phone number 12 is assigned, the phone numbers 120 to 129 and 1200 to 1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 789 The Action URL will be assigned to the alarm type Alarm start. When an alarm is triggered, the Action URL is sent. Note: If an alarm delay time was entered, the alarm call via the Action URL starts after the alarm delay time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 790 Action URL is sent. Link to page Devices > Alarms Delets the alarm or opens the configuration of the alarm. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 791: Settings Action Url (Http Request)

    Select the alarm you want to configure. User name Enter the device‘s username that shall be reached via the Action URL. Password Enter the password that belongs to the username. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 792 For those, it is recommendable to enable this check box.  In the system messages (page Monitoring > System messages), a message about the Action URL that was sent, will be displayed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 793: Settings - Time Control

    Settings – Time Control Settings – Time Control Topics – Configurations (page 794) – Switching Times (page 797) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 794: Configurations

    Note: If automatic configuration switchover is enabled, the configuration enabled under Time control > Switching times for the current time becomes active. If a different configuration is then switched manually, this remains active until the next switching time. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 795 Overviews > Identification number table. Activate The selected configuration is switched on. Note: To switch off a configuration, switch on a different configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 796 You must then make the individual settings for the configuration. Delete Deletes the entries marked in the list. Copy Configuration settings are copied from one configuration into other, selected configurations. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 797: Switching Times

    Automatic configuration switchover is enabled – Using the Configuration Manager (page Time control > Switching times) • For using the holidays: Configured and enabled holidays – Using the Configuration Manager (page Functions > Calendar) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 798 Defines which wake-up announcement the user hears when accepting a wake-up call. Three wake-up announcements are available to indicate the time of day. Adds a new switching time to the list. For this switching time settings must be configured. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 799 Settings – Time Control Switching Times Delete Deletes the entries marked in the list. Copy Switching times are copied from one weekday to other selected weekdays. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 800: Settings - Routing

    Settings – Routing Settings – Routing Topics – Soft-LCR 4.0 (page 801) – VoIP and GSM Routing (page 811) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 801: Soft-Lcr 4.0

    Using the Configuration Manager (page Routing > Soft-LCR 4.0 > LCR subscriber) Phone number Name Requirements: • Enabled LCR subscribers Select the subscribers for whom automatic LCR is to be carried out. (Select New to enter.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 802: Management Lcr Providers

    LCR for Call Through calls is switched on/off on the page Functions > Call Through under EXCHANGE LINE SETTINGS. Manual LCR by dialling a preceding provider area code is always possible if the network provider supports dial-around service. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 803: Management Networks/Lcr Import

    Up to 50 dial-around providers can be created. Delete Deletes the entries marked in the list. Management Networks/LCR Import Proceed as follows: • Using the Configuration Manager (page Routing > Soft-LCR 4.0 > Networks/LCR import) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 804 PBX. (Select New to enter.) Configure Opens the configuration of the networks and the corresponding prefixes. Adds a new network to the list. Up to 60 networks can be created manually. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 805 (provider, tariff groups and data) and import this into the PBX (e. g. www.telefonsparbuch.de). Important: When importing configuration data, existing LCR data is deleted. Export A completed LCR configuration is saved to a data storage device in a *.gz file. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 806: Management Area Codes/Area Code Ranges

    Adds a new area code/area code range to the list. Up to 1000 entries can be created for all networks in total. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 807: Management Lcr Tables

    Weekdays when dialling is to be carried out using the corresponding provider. Time Time point starting on the corresponding Day when the dial attempt is to be carried out via the corresponding provider. (Select New to enter.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 808 PBX (page Functions > Call allowance accounts). Price per minute Proceed as follows: • Separately for main provider, 1st and 2nd fallback provider COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 809 Separately for main provider, 1st and 2nd fallback provider Charge pulse time unit used to bill a call after the first metering pulse. Note: For second pulses of differing lengths, enter the most unfavourable meter pulse. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 810 Settings – Routing Soft-LCR 4.0 The provider bills each started meter pulse in full. Adds a new LCR table to the list. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 811: Voip And Gsm Routing

    Up to 400 exception numbers can be entered. (Select New to enter.) Note: Do not enter the phone numbers for software updates (system phone) etc. numbers as exception numbers. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 812 Settings – Routing VoIP and GSM Routing Name Freely selectable name. This name is used to identify the exception number within the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 813 ISDN PTMP connections or ISDN PTP connections. PBX base number [extensions block (DDIs)] | Name of connection: The dialling is carried out by the GSM gateway at the selected external port of COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 814 Delete Deletes the entries marked in the list. Export The columns Phone number / range and Name are saved to the (PC) data storage device in a file called ausnahmerufnr.csv. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 815 In case that the selected provider has low prices only for a limited space of time, you can switch on and off single exception numbers by configuration.  Configuration, during which the exception number is used. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 816: Settings - Functions

    LAN TAPI (page 854) – Calendar (page 851) – Online Name Search (page 860) – Waiting Field (page 870) – Music on Hold/Announcements (page 872) – Wake-Up Times (page 882) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 817: Exchange Line Transfer

    Use the exchange line settings of the transferring subscriber The exchange line settings for the manually switched exchange line access are set depending on the transferring subscriber. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 818 The charges for a call are billed to the requesting subscriber. Time limitation for establishing the external call (1..60 min) Specifies how many minutes the exchange line access will persist at maximum if a call is not initiated successfully. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 819: Automatic Receptions

    This is an internal number. You can select any of the numbers in the internal supply of phone numbers. This number is then used for distributing calls and can be called directly by an internal subscriber. Notes: A number cannot be allocated twice. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 820 Opens the configuration of the automatic reception. Adds a new automatic reception. You must then make the settings for this new automatic reception. Note: A maximum of ten automatic receptions can be created. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 821: Settings For Automatic Receptions

    Settings for Automatic Receptions Proceed as follows: • Separately for Automatic Receptions • Using the Configuration Manager (page Functions > Automatic Receptions > Configure) Requirements: • A configured automatic reception COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 822 Specifies how often the greeting is played if the caller does not input a valid number. The system react as if the destination was busy/did not reply, after the announcements and the subsequent waiting time has elapsed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 823 2 or 8 minutes, three short busy signals are played and the PBX ends the existing call with the caller. Note: If the destination number and the default destination number are identical, the PBX cuts off the call without calling again. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 824 An external destination number can be reached by entering an internal destination which is forwarded to an external one (e.g. via call forwarding (subscribers or groups) with the required external phone number as destination number). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 825 (pressing the R key, dialling the internal number, and ringing period).  The caller hears the call tone during the call phase. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 826 Note that an internal subscriber or a group must have at least Only incoming, with emergency call exchange line authorisation to enable them to answer a call transferred by the automatic reception. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 827 An external destination number can be reached by entering an internal destination which is forwarded to an external one (e.g. via call forwarding (subscribers or groups) with the required external phone number as destination number). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 828: Call Through

    LCR for Call Through calls Requirements: • Configured LCR – Using the Configuration Manager (page Routing > Soft-LCR 4.0  Even for Call Through calls the most cost-effective phone service provider is determined. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 829 VoIP provider as evaluation type of incoming SIP messages – Using the Configuration Manager (page Public switched tel. networks > Voice over IP (VoIP) > Provider > Configure COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 830 Short-code dialling number Requirements: • Contact created for the Call Through user (e.g., mobile phone). – Using the Configuration Manager (page User data > Address books > Contacts & assignment) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 831 Call Through user is checked. Adds a new Call Through user to the list. You must then make the settings for the Call Through user. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 832: Clip Texts

    • TAPI The configured CLIP text is displayed on analogue phones during a call that signals the LAN-TAPI function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 833 Using the Configuration Manager (page Functions > CLIP texts) Requirements: • System phone or analogue phone with alphanumerical CLIP infor- mation • Phone number display (CLIP): CLIP info and Extended CLIP info enabled for the analogue subscriber COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 834: Short-Code Macros

    The replacement of an internal number by another internal number is not supported. It is not possible to integrate a macro into another macro. Macro types: Simple digit sequence that is replaced by the macro short-code. • • • COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 835 Note: A short-code number must not begin with or the exchange line access number. For example: the internal number 60 for the pick-up sequence ##06. Macro name For example: Pick-up COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 836 Short-code macro texts Digit sequence (e. g. ##06) or sequence of macro commands that are selected or triggered by the short-code. Delete Print Prints a list of all configured short-code macros. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 837: Call Allowance Accounts

    ISDN connection • The AOCD service attribute released by the network provider (charge transmission during the connection) • Configured LCR – Using the Configuration Manager (page Routing > Soft-LCR 4.0) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 838 Specifies the highest amount that a call allowance account may not exceed. Call charge recording changes with scr  After transferring a call to another internal end device, the account of the other subscriber is debited. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 839 Important: You cannot enter/set/recharge a call allowance balance if Unlimited allowance under Charge according the following pattern is selected. Call allowance balance (EUR) Specifies the current call allowance balance of the call allowance account. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 840 Recharge call allowance Several call allowance accounts are increased simultaneously by the configured allowance charge amount. Select the check boxes of the subscribers in question and click Save. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 841 For several call allowance accounts the allowance charge amounts are set simultaneously to the same value. Select the check boxes of the subscribers in question, enter the allowance charge amounts under on and click Save. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 842: Hotel Function

    Using the Configuration Manager (page Functions > Hotel function > Create print form) PRINTER SETTINGS Active  The phone bill for the hotel function can be directly output to a printer. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 843 Specifies the amount (1-4) of invoices to be printed out (original document + copies). Note: When printing an interim invoice as information for the guest, this setting will be ignored. The original document will be printed in all cases. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 844 The line includes up to 80 characters. The standard alignment of the text is alignment to the left. The alignment of the text can be changed by blanks used as prefixes.  The line is printed in bold. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 845 Freely selectable headline for the 12th line. The check-out date and time (e. g. 29.03.2011 - 08:14) are given behind it. The standard alignment of the text is alignment to the left. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 846 Amount Freely selectable column headline. The costs of the connection are given below it. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 847 This note can be made by the user, e. g. Calls prior to the following date are not contained in the individual COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 848 Suggestions for the text will be automatically entered into the entry fields and already existing entries will be discarded. Print test page A test page is printed out to check the entered texts and the layout of the billing form. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 849: Management Hotel Function

    Delete Deletes the entries marked in the list. Room subscribers Proceed as follows: • Using the Configuration Manager (page Functions > Hotel function > Room subscribers) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 850 Settings – Functions Hotel Function Selects a new room subscriber from the configured phones and adds it to the list. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 851: Calendar

    General holidays can be added with Add holiday list. Alternatively, double-click a day to create a holiday. Editing: Point the mouse cursor on the day. A tool tip is displayed. In this tool tip, click COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 852 The entered day is enabled as a holiday for the current year only. Options LCR active  The entered days is switched on for LCR. Deleting calendar All holiday entered into the calendar will be deleted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 853 PBX. Note: Holidays inserted in this manner can be edited or deleted individ- ually as needed. Each of these changes is carried out automatically for all calendar years. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 854: Lan Tapi

    Port on the PBX which is used for communications with the TAPI server. Note: The new configuration will only become effective after the PBX or the TAPI server has been restarted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 855 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords are a security risk. • After entering the PIN/password, click on Mask passwords. Restart TAPI server Restart Restarts the TAPI server. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 856 • PBX Call Assist function enabled (optional, see chapter Functions, Uses, Concepts > Activation) PBX Call Assist is a CTI software available from Auerswald. Its use must be switched on in the PBX.  All available TAPI lines are administrated by the corresponding server software UCServer.
  • Page 857 Settings – Functions LAN TAPI Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 858: Call Parking

    For example, if the phone number 12 is assigned, the phone numbers 120-129 and 1200-1299 are no longer available. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 859 If the hold time elapses a second time without the call being transferred, the connection is discon- nected and the caller hears the busy signal. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 860: Online Name Search

    A configured DNS server and, if necessary, an HTTP proxy server – Using the Configuration Manager (page Administration > IP configuration) • At least one online service provider must have been entered for the online name search COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 861 Note: The access data provided for the download is for information purposes only, and is not mandatory. Adds a new provider to the list of providers. You must then make the settings for the VoIP provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 862 The selected provider is saved to the (PC) data storage device in a file called nr2name_config.n2n. Copy Selects an existing provider from the list of providers and uses that provider as the basis for creating a new VoIP provider. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 863 Tests the search properties. In the Phone number entry field, enter the phone number to be tested, in the Filter (search properties) list field, select how many of the configured search properties are to be processed, and click Execute. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 864: Management Online Name Search Group Filters

    (priority). A group filter will only be processed if the application of group filters with a higher priority has not been successful. Configure Opens the configuration of the group filter. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 865: Settings Online Name Search Group Filters

    The further search properties will be processed accordingly and the search result will be output. Proceed as follows: • Using the Configuration Manager (page Functions > Online name search > Basic settings > Configure > Configure) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 866 (priority). A search property will only be processed if the application of search properties with a higher priority has not been successful. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 867 The search is made line-by-line. Adds a new search property to the list. You must then make the settings for the search property. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 868: Settings Online Name Search Text Converter

    Proceed as follows: • Using the Configuration Manager (page Functions > Online name search > Text converter) Received string Characters, character strings, or texts to be substituted. (Select New to enter.) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 869 Adds a new character string to the list. You must then make the settings for the character string. Delete Deletes the entries marked in the list. Standard Resets the character strings to default values. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 870: Waiting Field

    Settings – Functions Waiting Field Waiting Field Topics – Settings Waiting Field (page 870) Settings Waiting Field Proceed as follows: • Using the Configuration Manager (page Functions > Waiting field) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 871 Subscriber/group number for the Waiting Field Select the group that is to be used as waiting field (alternatively single waiting field reception). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 872: Music On Hold/Announcements

    This list is where you manage the audio files you have created for the different PBX functions. You can use an external programme to create the audio files and then import them. Alternatively, you can record the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 873 A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 874 Listen A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 875: Settings For Music On Hold And Announcements

    External music on hold: Selection of 2TSM module with audio input Select the module slot you want to use to import the external music on hold to a COMmander 2TSM(-R) module. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 876 A caller connected by a blind transfer will exclusively hear music on hold during this process (pressing the R key, dialling of internal number, and ringing period).  The caller will hear the ringtone during the ringing phase. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 877 Devices > Alarms > Configure page. Default ann. For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 878 Default ann. For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 879 Time control > Switching times page. Default ann. For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 880 Functions > Automatic Receptions > Configure. Default ann. For the standard announcement, the PBX uses the audio file specified as the standard file in Functions > Music on Hold/Announcements > File management > System Files. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 881 Settings – Functions Music on Hold/Announcements Listen A suitable programme is used to open the audio file. The file is then either played or saved to a (PC) data storage device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 882: Wake-Up Times

    When a wake-up call is acknowledged, the wake-up process for each wake- up time is interrupted. Call duration of a wake-up call (30..120 sec.) Specifies how long an individual wake-up call is played on an end device. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 883  The wake-up calls set up for a Sunday are played on enabled holidays.  The wake-up calls of the corresponding weekdays are played on holidays. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 884 "single wake-up", you will be woken at 07.30 on the following Monday morning. The wake-up call is then switched off automatically. However, if you enable the same wake-up call for "multiple wake-up", you will be COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 885 Wake-up call is switched on and will be made on the next possible date. Adds a new wake-up time. Note: A maximum of 20 wake-up times can be configured per subscriber. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 886: Settings - User Data

    Settings – User Data Settings – User Data Topics – Call Data (page 887) – Address Books (page 916) – Special Numbers (page 956) – Messages (page 959) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 887: Call Data

    Date / Time This column shows the day and the time the call was started. The date infor- mation is displayed in DD.MM.YY format. The time information is shown in HH:MM:SS format. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 888 (Evaluation of incoming SIP messages). • For wake-up calls the internal number of the person to be waken will be displayed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 889 If there is no External name available, the data record can be updated via the Online name search function. By clicking it is possible to copy the name and the phone number of the calling partner into the address books. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 890 In this column the name of the subscriber or group is displayed: • For internal subscriber number • For internal group number • For alarm calls • For Call Through users • For door-to-external calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 891 In this column the name of the subscriber or group is displayed: • For the internal subscriber number • For the internal group number • For alarm calls • For Call Through users or external number (external call forwarding destination) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 892 Price per unit entered under Functions > Call allowance accounts. Note: If the charges for the calls are to be recorded, transmission of the call charges must be enabled on the external S ports. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 893 Billing Type This column contains the call type: business business call private private call: An external call with a private exchange line access was started successful successful call unsuccessful unsuccessful call COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 894 Call Forwarding via exchange line (CF ext.): Forwarding via external connection VoIP call (VoIP) Note: An outgoing external call made via Voice over IP by a Call Through user, is recorded as a Call Through call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 895 Standard sorting The call data is sorted by date and time. Refresh The call data list is refreshed. Delete Deletes the entries marked in the list. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 896 If you want to make the call data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 897: Call Data Column Settings

    This column shows the time the call was started.The time information is shown in HH:MM:SS format. Duration This column shows how long the recorded call or the call lasted (format HH:MM:SS). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 898 Online name search: By clicking this icon the call data record is checked and updated via the online name search function. Soft Call: By clicking this icon the phone number is dialled directly. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 899 For an outgoing business call the internal number of the phone is displayed or if the subscriber is logged-in to a group the group number. • For a private call: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 900 Scr no.real In this column the internal number of the subscriber or group is displayed: • For an outgoing call (business or private) the internal number of the phone is displayed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 901 For the internal subscriber number • For the internal group number • For alarm calls • For Call Through users or external number (external call forwarding destination) • For door-to-external calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 902 If using an analogue exchange line or a VoIP account for external calls, no charges will be displayed unless charges have been entered via Soft LCR tables and the subscriber uses uses the LCR function. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 903 Billing Type This column contains the call type: business business call private private call: An external call with a private exchange line access was started successful successful call unsuccessful unsuccessful call COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 904 Call Forwarding via exchange line (CF ext.): Forwarding via external connection VoIP call (VoIP) Note: An outgoing external call made via Voice over IP by a Call Through user, is recorded as a Call Through call. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 905 Call data list Specifies whether the table column is added into the call data list. Save The changes are saved. Standard All settings will be reset to the standard values. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 906: Management Filter

    Using the Configuration Manager (page User data > Call data > Filter) Filter name This column displays the name of the filter (standard filter or own filters). Time period This column displays filter criteria for the time period. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 907 Incoming calls, Outgoing calls  Calls that are displayed after being filtered. BILLING TYPE Private Calls, Business Calls, Successful Calls, Failed Calls  Calls that are displayed after being filtered. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 908 External partner Calls made with selected external subscribers, enter the filter criteria in the entry field. Possible entries: Phone number, name and replacement *. Project number/s Calls assigned to projects. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 909: Settings Filter

    Clicking the icon takes you back to the previously opened page. Save The changes are saved. Settings Filter Proceed as follows: • Using the Configuration Manager (page User data > Call data > Filter > View) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 910 Incoming calls, Outgoing calls  Calls that are displayed after being filtered. BILLING TYPE Private Calls, Business Calls, Successful Calls, Failed Calls  Calls that are displayed after being filtered. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 911 External partner Calls made with selected external subscribers, enter the filter criteria in the entry field. Possible entries: Phone number, name and replacement *. Project number/s Calls assigned to projects. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 912: Settings Call Data

    The calls to be recorded can be selected in order to prevent the call data memory from filling up too quickly. Outgoing calls Note: The transmission of the charge information can be disabled for an ISDN connection (Public switched tel. networks > ISDN connections COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 913 – Only with charges  Calls that cause charges (e. g. collect calls) • Unsuccessful  Calls that do not result in a connected call. • Charges independent from calls COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 914 The settings are structured in the following subgroups: • General settings Define in which form the call data will be provided. – Data separator – Generate header • Call data file COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 915 – Creation of a subscriber-relating file for each check-out – Clean-up interval – Automatic deletion if (1..200 MB) is used – Folder of call data files /checkoutdata/ Save The changes are saved. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 916: Address Books

    Using the Configuration Manager (page User data > Address books > Contacts & assignment) CONTACTS Proceed as follows: • As administrator: page User data > Address books > Contacts & assignment COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 917 - Using the filter: enter at least one character or one digit in the Filter line in one or more of the entry fields. - Using the tabs: click All, Contacts without contact groups, or an initial letter. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 918 Gmail. The contact will then be deleted from the Google contact group linked to Gmail after the next synchronisation. Important: Once you delete a contact, you cannot restore it (undo the step). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 919 Important: If you delete all the contacts you cannot undo this step. Note: The Delete all button is only available in All contacts view. vCard v2.1 import Import of a vCard in version 2.1. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 920 If you have exported an address book in *.csv format, e.g. from a COMmander 6000 that is using an older firmware version or from a different PBX, you can import the contact data in that file to All contacts view and then assign the contacts to one or several contact groups.
  • Page 921 - A photo of the person (in connection with the data backup) - The electronic contact addresses (private and work), e. g. the e-mail address - The position and department within a company COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 922 Only one type can be selected per contact group. It is not possible to change the contact group type afterwards. If you have not selected a type, the Standard contact group type is automatically assigned to the new contact group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 923 All contacts view in a single text file (*.csv). Important: Note the following legal notes before saving the contacts. It might be that the contacts include the following legally especially protected components: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 924 If you want to make the contacts available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled. Requirements: • For users: read access to at least one contact group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 925 • For users: write access to at least one contact group • For users: Only contacts that are assigned to the contact groups for which the user has write access COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 926 Before the contacts are being saved, all subscribers to the PBX must be informed that these contents will be forwarded. They must also be informed about who will use the data received. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 927 The selected contact is deleted from the CSV import group. Important: Once you delete a contact, you cannot restore it (undo the step). Requirements: • For users: write access to at least one contact group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 928 • For users: write access to at least one contact group • For users: Only contacts that are assigned to the contact groups for which the user has write access COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 929 • For users: write access to at least one contact group • For users: Only contacts that are assigned to the contact groups for which the user has write access COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 930: Settings Contacts

    For the displaying in the call data list and for various connected phones the display name is used. If you have not entered anything in the entry field display name, the display name will automatically be generated from the COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 931 In the contact list of the phone only the first 16 characters of the display name will be displayed. Additionally to the display name only one phone number per contact will be COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 932 (, ), -, / and space. The following phone number formats are possible: +49 5306 -1234567 (recommended) or 05306-123457 or in the local phone network 1234567 (not recommended when using LDAP). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 933 Requirements: • For users: write access to at least one contact group • An image file (*.bmp, *.gif, *.jpg or *.png) saved on a data medium (PC) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 934 The image is deleted from the image window. However, the image file for the image remains in the folder from which the image was imported. E-Mail addresses/Internet E-MAIL ADDRESS(ES) Select the address type and enter e-mail addresses. INTERNET Enter websites. Addresses Enter addresses. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 935: Settings Contact Groups

    Using the Configuration Manager (page User data > Address books > Contact groups) Contact groups Name of the contact group. Number of contacts in contact group Specifies how many contacts are existing in a contact group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 936 2000 contacts. Contacts that are assigned to contact groups of this type are displayed on the connected COMfortel 1400 IP/2600 IP/3200/ 3500/3600 IP and COMfortel 1200/1400/1600/2600 system phones • DECT 900 contact group COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 937 Gmail account into the address books of the PBX. After you have created a Google contact group, you can synchronise it manually or automatically with one or all contact groups stored in Gmail. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 938 The google contact group is synchronised with the contact information of the Gmail account. Update interval Entering the time interval of an automatic synchronisation. Google Contact Groups Selection of google contact groups that are synchronised automatically. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 939 Note: If the contact group stored in Gmail contains more than 2000 contacts, only the first 2000 contacts will be imported into the Google contact group, the rest will be ignored. A new contact group is added. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 940: Contact Group Authorisations Settings

    Contact Group Authorisations Settings Proceed as follows: • Using the Configuration Manager (page User data > Address books > Contact group authorisations) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 941 & assignment page, and able to perform the following tasks: – Searching for and displaying a contact – Dialling from within the contacts (soft call) – Reading the QR code – Exporting a contact data record (vCard) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 942 – Deleting a contact from a contact group CONTACT GROUP FILTER Restricting the search for a contact group. Phone number Phone number of the phone. Filter Restricting the search for the phone number of the phone. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 943 The write access for the contact group is activated. Note: You must select the Read access check box before you select the Write access check box.  Read and write access to all contact groups is activated. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 944: Settings Standard Contact Groups

    Settings – User Data Address Books Save The changes are saved. Settings Standard Contact Groups Proceed as follows: • Using the Configuration Manager (page User data > Address books > Standard contact groups) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 945 • For users: read access to at least one contact group Name Name of the logged-in subscriber. Standard contact groups  The contact group is defined as standard contact group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 946 As a user: page Contacts & assignment Requirements: • For users: write access to at least one contact group Phone number Phone number of the phone. Name Name of the phone. Save The changes are saved. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 947: Settings Address Books

    IP phones: COMfortel 1400 IP/2600 IP/3600 IP (firmware version 2.4A, or later) • IP-DECT server: COMfortel WS-400 IP, COMfortel WS-650 IP (only Auerswald) • IP-DECT handsets: COMfortel M-100/200/210/300/310 (only Auerswald) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 948 The user name resulting from the name of the contact group along with the associated password is needed for authentification of IP end devices on the LDAP server so that they have (only read) access to the contact data for this contact group. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 949 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords are a security risk. • After entering the PIN/password, click on Hide passwords. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 950 COMfortel DECT IP1040 on the PBX so that it has (only read) access to the contact data. The access with other passwords (e. g. the admin password) is not recommended, as the password is sent unencrypted COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 951 German Federal Office for Information Security (BSI, in German). Caution: Visible passwords are a security risk. • After entering the PIN/password, click on Mask passwords. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 952: Settings Address Book Transmission For Dect Handsets

    – Using the Configuration Manager (page Subscriber (scr.) > Phone numbers) • Contact groups of the type COMfortel DECT 900 Handsets and/or COMfortel DECT 900C Handsets in the address books COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 953 The handset is not reachable during a data transfer (duration 2 minutes max.) and there is "Copying from PBX" in the display. At an IKON DECT 1020, UTF-8 charachters cannot be used in the name field of the phone book entries. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 954: Information About Transfer Via Ldap Server

    In order to avoid input errors, on page User data > Address books > Settings, in the lines below the entry and list fields you can mark and copy the user name and BaseDN. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 955 BaseDN on page Administration > Phonebook in the following fields: the user name (e. g. cn=auerswaldschandelah,dc=auerswald) in the Bind user entry field and the BaseDN (e. g. dc=auerswald) in the Base entry field. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 956: Special Numbers

    Name of the call deblocker/call restrictor. Type This column displays the direction (incoming/outgoing) of the call deblocker/ call restrictor. Reject anonymous calls  Anonymous incoming calls are rejected by the call restrictor. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 957 Phone number / range Phone number and range of the corresponding call deblocker/call restrictor. Name Name of the corresponding phone number. A new call deblocker/call restrictor is added. Save The changes are saved. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 958 Settings – User Data Special Numbers Delete The selected entry will be deleted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 959: Messages

    – For admin: User data > Address books > Messages – For user: Messages (Voice mail-/fax boxes) MESSAGES Selcet the voice mailbox in question according to its name or number. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 960 Archive Shows all messages/faxes moved to the archive. Direction Shows all messages/faxes including those in the archive. received Shows only the received messages/faxes. sent Shows only the sent messages/faxes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 961 Options. It is not updated automatically. Click Refresh to reload the page and update the data displayed. If the fax could not be transferred, is displayed under Options. Moreover, a status message will be output. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 962 Deletes the entries marked in the list. Read Entries marked in the list are set to read. Unread Entries marked in the list are set to unread. Copy/Move Moves, copies or archives the messages/faxes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 963: Settings - Administration

    SIPS/SRTP Internal (VoIP) (page 1013) – IP Black- and Whitelist (page 1019) – Certificates (page 1023) – E-Mail (page 1030) – System Messages (page 1040) – Logging (page 1046) – Service Data (page 1049) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 964: Dealer/Operator Data

    They are used by the admin to register at the PBX and can be changed if required. Note: Changes at the administrator access are only possible with an encrypted connection (https). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 965 Avoid using birthdays or specific dates as PINs. If you do, you will make it easier for an attacker to find the right one. You should also avoid choosing PINs that are easy to guess, such as 111111 or 123456. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 966 German Federal Office for Information Security (BSI, in German). Please confirm your changes with the current admin password The confirmation serves as protection against unauthorised changes. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 967 PBX and is servicing it. They appear in the overview when you click the logo. OPERATOR AND LOCATION OF THE PBX Company ... Coverage Location data of the PBX. Appears on the overview when you click on the logo. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 968: Activation

    Note: You can carry out the expansion activation in the online shop or have your dealer do it for you. Requirements: • A user account in the Online Shop NUMBER OF ENABLED FUNCTIONS Overview of the enabled functions. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 969 Important: Note that when you change a voucher code into an activation code, the right of withdrawal expires before expiry of the withdrawal period. Enter an activation or voucher code. Refresh The overview of the enabled functions is refreshed. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 970: Access Authorisations

    1. Open the page Administration > Access authorisations. 2. Click next to the required page to list all subpages. 3. Select or clear all check boxes for the pages to which sub-admin and user shall have access. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 971: Data Backup

    Note: A configuration file that was created with an older firmware version, may possibly not contain all of the configuration data (for example, data for new functions that were added by a firmware update). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 972 Note the following legal notes before saving the data backup. The data backup includes, amongst others, the following legally especially protected components: - Configuration of the PBX - Names of internal subscribers COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 973 Read configuration data (cannot be edited) Read network settings Read PBX data Read music on hold and announcements Contact images  Activates the selected data packets for exportation from the PBX. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 974 PBX. The database is reset, and the configuration data is restored to the PBX once more. This eliminates internal errors the configuration data may contain. The configuration of the PBX remains unchangend. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 975 (for example, data for new functions that were added by a firmware update). Requirements: • Selected configuration file The configuration data is restored at the restoration point. The PBX restarts. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 976 A maximum of ten restoration points are set. If an eleventh restoration point is set, the oldest of the current restoration points is overwritten. Note: A restoration point is automatically inserted at every firmware update. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 977: Firmware Update/Restart

    Using the Configuration Manager (page Administration > Firmwareu- pdate/restart) • To restore firmware, to restart and (only COMmander 6000/R/RX) to power down the PBX: By clicking a button on the PBX STORE THE FIRMWARE IN THE PBX (MANUAL FIRMWARE UPDATE)
  • Page 978 Address of the update server that consists of four blocks with three digits for IPv4 addresses or eight blocks with four digits or characters for IPv6 addresses. Note: The factory settings are already configured with the address of the update server (www.auerswald-update.de). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 979 Enables the immediate firmware update of the PBX and/or all connected ISDN COMfortel system phones. Interval Period hr Requirements: • PBX connected to broadband Internet access • Configured address of the update server COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 980 Update status: information about the update that is currently being performed. An error message appears if the update encounters a problem • Date of the last update attempt • Date of the last successful update COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 981 If COMfortel 1400 IP/2600 IP and/oder COMfortel 3600 IP system phones have been configured at the phones itself as firmware-distributing phones, you will find the following information here: • IPv4 address of the distributing phone COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 982 Note: The previous firmware will only be retained in the flash memory for four weeks. After four weeks, the previous firmware will be overwritten by the current firmware to prevent the restoration of obsolete data. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 983 Note: If the Power LED remains continuously lit in red, an error has occurred. Please contact your dealer or the manufacturer directly. minutes Select a timeframe until restart or power down. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 984 Configured timeframe until power down under RESET OF THE PBX (RESTART) As soon as the Power LED is red, you can pull the power plug of the PBX and accessory equipment – if required – out of the socket. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 985: Date/Time Of The Pbx

    Using the Configuration Manager (page Administration > Date/Time of the PBX) • Using a character string on the internal phone (see chapter Short Reference > Time and Date (of the PBX)) COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 986 The UTC (Coordinated Universal Time - world time) is a combination of the International Atomic Time (TAI) and Universal Time (UT). It is used instead to Greenwich Mean Time (GMT). Location name E. g. Berlin Set now COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 987 The time is updated at most once per hour. Requirements: • External S port (optional, see Technical Data in the Instructions) • Disabled automatic updating of the PBX time via the network COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 988 Update interval Select one of the availbale options. Note: The automatic updating of the PBX time via the network is performed at the selected time interval (e.g., every 5 hours). COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 989 AUTOMATIC DISTRIBUTION OF THE PBX TIME/DATE NTP server service Requirements: • PBX connection to the network  The PBX can be used as an NTP server by other devices in the network. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

  • Page 990: Ip Configuration

    Port 80 is used for accessing the web server by default. The address can thus be entered as follows: http://192.168.55.13, for example. Only when accessing via Ethernet the value (e. g. 8081 instead of 80) has to be entered COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 991 PBX has to be reachable from the Internet (via router and fixed IP address). Change the webserver port by entering another port number (port) in the range to 65535. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 992 Enter the configuration port for system phones with the range to 65535. It indicates which port on the PBX is used by the configuration software on the ISDN system phone during the transmission. Language Select the language. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 993 The IPv4 address is immediately applied and the PBX is routed to the new IPv4 address. After the rerouting, you need to log in again. Apply at restart The IPv4 address is not applied until the next time the PBX is restarted. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 994 If IPv6 is switched on, an IP address complying with version 6 of the Internet protocol can be assigned to the PBX. Thanks to the greater length of IPv6 addresses (eight blocks with four digits each, example: COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 995 If, in the reverse, IPv6 has been enabled for the PBX, it is also enabled automatically for all modules and cannot be disabled. IPv6 settings Requirements: • IPv6 status IPv6 static selected COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 996 Gestecktes COMmander VMF-Modul oder COMmander VMF-R-Modul bzw. gestecktes COMmander 8/16VoIP-Modul oder COMmander 8/ 16VoIP-R-Modul Receive the IP address automatically (DHCP client)  The PBX automatically receives its IP address from the DNS server. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 997 Enter the IPv4 address of the subnet mask in the range 0 to 255 (example: 255.255.255.0). Gateway Enter the IPv4 address of the gateway in the range 0 to 255 (example: 192.168.0.2). IPv6 Configuration Opens the IPv6 configuration. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 998 If, in the reverse, IPv6 has been enabled for the PBX, it is also enabled automatically for all modules and cannot be disabled. IPv6 settings Requirements: • IPv6 status IPv6 static selected COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 999 IPv6 address belongs. IPv6 Gateway Enter the IPv6 gateway. Possible entries: Digits, characters and :. DNS CONFIGURATION If you do not enter a DNS server, the gateway is automatically used instead. COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...
  • Page 1000 Despite the enabled DHCP client, the DNS server set here is used.  If the DHCP-Server is enabled, the PBX receives the DNS server address automatically from a DHCP server. 1000 COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018...

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