Music On Hold And Announcement; Configuring Music On Hold Or Restoring Default Music On Hold - Auerswald COMpact 3000 analog Installation, Operation And Configuration Instructions

Configuring and Operating Functions

Music on Hold and Announcement

Configuring Music on Hold or Restoring Default Music on Hold

Music on Hold and Announcement
When transferring a call or in the case of a query call, a communication partner waiting in the
background hears music on hold from the PBX, perhaps with an announcement played over
the music.
Configuring Music on Hold or Restoring Default Music on Hold
The configuration can be made as follows:
• Via the configuration manager
The restoration can be carried out as follows:
• Using a character string on the internal telephone
Saving the Music on Hold from the PC into the PBX via the Configuration Manager
It is possible to save a WAVE file stored on the PC as music on hold in the PBX. The file is
automatically named "wmusic.wav".
The WAVE file must have the following properties:
• Format: 16 kHz, 16-bit mono
• Maximum length: approx. 6 minutes
• Size in memory: max. 12 MB
Note: If the WAVE file does not have the required properties you should
convert it before you save it into the PBX. In the Internet you can find
conversion programmes which can be downloaded for free. With the
conversion programme SoX (Sound eXchange), version 14.3.1, for example,
which can be downloaded via SourceForge (http://sox.sourceforge.net/), the
conversion can be made using: sox.exe -V %1 -r 8000 -c 1 -A %1-ITK.wav.
Requirements:
– Configuration manager, opened with sufficient authorization
1. Open the page FUNCTIONS > Music on hold/announcement > File and volume.
2. In the File list field, select the Music on hold option.
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COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11