Dialling From Within The Contacts (Soft Call) - Auerswald COMpact 4000 Operation Manual

Address Books and Lists
Address Books

Dialling from Within the Contacts (Soft Call)

Dialling from Within the Contacts (Soft Call)
The soft call function enables subscribers who are logged on as users or sub-administrators
(not as administrators) to dial an external number directly from the address books, using the
PBX configuration manager.
Proceed as follows:
• Using the configuration manager
Requirements:
• Configuration manager, opened with the authorisation of a user or sub-admin
• Contact group authorisation for at least one contact group assigned to the subscriber
• The contact's phone number must have been entered as the first phone number in the basic
data
1. Open the page Contacts & assignment.
All contacts view appears.
2. Limit your search:
• By contact group: click a contact group.
• Using the filter: enter at least one character or one digit in the Filter line in one or
more of the entry fields.
• Using the tabs: click All, Contacts without contact groups, or an initial letter.
3. In the line that contains the required contact, click
The dialogue Shall a Softcall be initiated? appears.
4. Click Yes.
The PBX dials the phone number of the user's internal telephone.
5. Follow these steps:
• On a system telephone, you do not need to accept the call because the
connection is set up immediately. Take the call as soon as the called subscriber
responds.
• On an analogue telephone, an ISDN telephone or a standard SIP telephone, you
need to accept the call by picking up the receiver or pressing the Hook button.
This then sets up the connection.
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COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016
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