Music On Hold And Announcement - Auerswald COMpact 5200 Advanced Information

Music on Hold and Announcement

When transferring a call or in the case of a query call, a communication
partner waiting in the background hears music on hold from the PBX,
perhaps with an announcement played over the music.
Proceed as follows for configuration:
• Configuring the source of the music on hold and the use of the
announcement during the music on hold.
– Using the Configuration Manager (page Fonctions > Musique
d'attente/Annonces > Affectation des fichiers)
– Using a character string on the internal phone (see chapter Short
Reference > Music on Hold and Announcement)
• Managing and assigning audio files for announcement and music on
hold.
– Using the Configuration Manager (on the following pages)
– Fonctions > Musique d'attente/Annonces > Gestion des fichiers
– Fonctions > Musique d'attente/Annonces > Affectation des
fichiers
– Using a character string on the internal phone (see chapter Short
Reference > Music on Hold and Announcement)
• Switching music on hold during the ringing period on/off.
– Using the Configuration Manager (on the following pages)
– Fonctions > Musique d'attente/Annonces > Affectation des
fichiers
– Fonctions > Standard automatiques SVI > Configurer
COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018
Functions, Uses, Concepts
Music on Hold and Announcement
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