Related Manuals for Auerswald COMpact 2206 USB
Summary of Contents for Auerswald COMpact 2206 USB
- Page 1 Operator´s manual for the User ISDN PBX Systems COMmander Basic COMpact 4410 USB COMpact 2206 USB...
- Page 2 General limitation of legal responsibility and application Auerswald products are not designed or intended for use in any life-saving and/or life support application and/or nuclear facility. When using our products for such applications a written agreement by Auerswald for each individual case is necessary in advance.
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Page 3: Table Of Contents
You like to react to an inbound Call... 10 Your Telephone rings... 10 Other internal Telephones ring (Pickup) ... 10 An Answering Machine already accepted a Call (Takeover) ... 10 Call Waiting Tone in the Receiver... 10 You like to make an internal Call... 11 Call an internal Telephone ... - Page 4 Table of Contents Talking to a Visitor at the Door (Door Terminal Call) ... 21 Your Telephone rings with the Door Bell Rhythm ... 21 The Door Bell rings ... 21 The Visitor has not pressed the Door Bell Key ... 22 You are in a Conversation and the Door Bell rings...
- Page 5 Configure and mix Music on Hold and Announcement... 45 Configure the Delay Time between Announcements... 45 Select and listen to internal Music on Hold (COMpact 4410 USB and COMpact 2206 USB only) ... 46 Listen to Music on Hold and Announcements... 46 Record the Alarm Announcement by Telephone and listen to it (COMpact 4410 USB and COMmander Basic only) ...
- Page 6 Connection Options between PC and PBX ... 58 Connection via serial Port (V.24) ... 58 Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB)... 58 Connection via ISDN PC-Controller (CAPI 2.0) ... 58 Connection via a COMfort 1200/2000 or COMfortel 2500 ... 58 Installation of the Software ...
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Page 7: Introduction
Least Cost Routing. With the bundled ISDN application package you can use the possibili- ties of the integrated USB interface (COmpact 2206 USB and COmpact 4410 only), and the most important tasks of modern data communica- tion (fax, answering machine, data transfer) can professionally be con- trolled via PC. -
Page 8: T-Net-Functions Of Analog Telephones Supported By The Pbx
(special analog terminals are necessary that support CNIP) X.31 on the internal S 2206 USB, COMpact 4406 DSL and COMpact 4410 USB only) Please ask your network operator about the availability of some ISDN service attributes. Some of these functions may be available for an extra fee. -
Page 9: Differences Using Various Telephones
ISDN telephone help files of Auer- swald provided that your telephone is listed there (available on the Auerswald CD and the Auerswald homepage). It is absolutely neces- sary to know with which key or with which menu a Query can be started (e.g. -
Page 10: Telephoning
In this case you have to use the „Pickup“ function. To be able to do this you take the call to your telephone by dialling a sequence of digits. Takeover: If your e.g. answering machine (or your modem) takes your call, you will be able to take it over with a function named „Takeover“. -
Page 11: You Like To Make An Internal Call
g f (F) conversation knocking tone (ignore with pulse dial) If the waiting call is an Alarm call, the currently existing call will be terminated when accepting the waiting Alarm call. How to accept an alarm call is described on If you have already a Query call when it knocks, at least one of both calls has to be finished first. -
Page 12: Call An External Number Via Short-Code Dial Number (Dialling Assistance)
Line Telephone only) for the 1st to 4th S If you connected a GSM gateway or a Auerswald Box to an internal analog port you may select these ports for mobile phone or VoIP calls by dialling the internal number of these ports instead of the exchange line access number. -
Page 13: The Called Subscriber In A Query Does Not Take The Call - Finish The Call
Recall on no Reply: If the called person does not take the call, you will be able to reach him without repeating the call by starting a recall in case of no Reply. The function is possible for internal as well as external calls. -
Page 14: Start Recall On Busy For Internal Telephone Call
You are Dialling a Number and are Hearing the busy Tone up in case of an external ringing may also be a signal for a missing call- ing authorization. Start Recall on Busy for internal Telephone Call busy tone Wait at least for 3 seconds On the system telephone COMfortel 1500/2500, COMfort 1000/ 1200/2000 plus and smar-tel-i (only on COMmander Basic) the „Recall on Busy“... -
Page 15: You Are In A Conversation
During a call different situations may occur e.g. you like to ask another person to this conversation issue or another caller tries to reach you. You are not forced to finish the current call to react to these circum- stances, you will be able to put this call on hold in the PBX or to park it for a short time period. -
Page 16: Other Internal Telephones Are Ringing (Pickup If You Are In Another Call)
You are in a Call and like to Transfer it key/menu, you also will be able to use this comfortable operation (see manual of the telephone). If you are requested to enter the telephone number using the T-Net function, you will have to enter the Exchange Other internal Telephones are ringing (Pickup if you are in another Call) g (F) conversation... -
Page 17: Transfer A Call With Prior Notice
Transfer a Call with prior Notice g (F) conversation (ignore with Exchange Line Access Number and external (No. 1) pulse dial) number Short-Code Dial Number Exchange Line Access Number for the 1st to 4th S port and external telephone number g (F) n conversation (ignore with... -
Page 18: Transfer External Call To An External Connection (External To External Transfer)
You are in a Call and like to Transfer it If you hear the busy tone after dialling the internal telephone number, the telephone number is already in use for an „Open Query“. Use another configured telephone number for an „Open query“ - if it exists. If the called subscriber does not take the call (ringing period may be configured via configuration program COMset as ringing period for Blind Transfer external Call to an external Connection (External to External Transfer) -
Page 19: You Have Two Calls (Query Call)
During a Query you are talking to a subscriber while your first calling partner is put on hold in the background in the PBX. and listens to the Music on Hold. A Query is started by calling a Query partner, by using the Pickup function during a call or by accepting a waiting call announced by the knocking tone. -
Page 20: Talk To Both Call Partners At The Same Time (Conference)
You have a Conference Call Talk to both Call Partners at the same Time (Conference) query call (no 2) (ignore with pulse dial) With ISDN telephones and the system telephone a „Confer- ence“ is started with an existing function key or via menu (e.g. with „conf“, „Conference“... -
Page 21: Talk Alternately With Both Calling Partners (Alternation)
Talk alternately with both Calling Partners (Alternation) g (F) Conference (ignore with pulse dial) g (F) Conference (ignore with pulse dial) If you use an analog telephone as an internal subscriber tele- phone where the „finishing of a Conference and back to Alter- nation“... -
Page 22: The Visitor Has Not Pressed The Door Bell Key
60 seconds with DTMF telephone, DTMF sender or ISDN telephone with DTMF signalling For the PBX COMpact 2206 USB no alarm announcement is possible. You hear a signal tone instead. door conversation Start internal Query to call door terminal chapter Call Waiting Tone in the 10). -
Page 23: Settings
Perhaps you will not be available for the next two days and like to forward your telephone calls to your mobile phone. 72 891# But at night the calls should be taken by an answering machine. So you dial first for the „day configuration“ and then you activate 892# a subscriber Call Forwarding to your mobile phone. -
Page 24: Activate Automatic Configuration Switching
You like to stay reachable during your Calls Activate automatic Configuration Switching b 7 O 80 S secret password After a power failure the time information is lost. In this case au- tomatic switching and the Wake-up function will not be per- formed. -
Page 25: Somebody Should Be Reachable For Internal/External Callers To Your Telephone Number (Subscriber Call Forwarding)
(e.g. to the your colleague or to the answering machine). Or if it is possible to take the calls on another tel- ephone e.g. your mobile phone, you will able to forward them also to an external connection. -
Page 26: Forward Telephone „On Busy" To An Internal/External Telephone Because You Are Currently Telephoning
Somebody should be reachable for internal/external Callers to your Telephone Number (Subscriber Call Forwarding) case of external telephone numbers. On the PBX you can also enter internal or Short-Code Dial Numbers as destination telephone numbers. Here you can also use the T-Net digit order that means you are able to switch on the „Call Forwarding unconditional“... -
Page 27: Programming Subscriber Call Forwarding Via An External Telephone If You Are „Out Of Office
Programming Subscriber Call Forwarding via an external Telephone if you are „Out of Office“ external remote switching and tone continue telephone programming MSN/DDI (1 sec) with DTMF „CF unconditional“ (for „CF on busy“ 13 instead of 12 and for „CF on no Reply“ 14 instead of 12) 1 * n „CF unconditional“... -
Page 28: External Callers Should Always Reach Somebody When Calling Your External Number (Msn/Ddi Call Forwarding)
Forwarding. You can use this variant if you also like to forward internal calls. In this case a forwarding to internal telephones is also possible, e.g. to a colleague’s telephone or to the answering machine (see **M # Exchange Line... -
Page 29: Switch The Already Configured Msn/Ddi Call Forwarding On/Off For An Exchange Line Telephone Number
Switch the already configured MSN/DDI Call Forwarding on/off for an Exchange Line Telephone Number b7 Q 12 public „CF unconditional“ pass- (for „CF on busy“: 13 instead of 12, „CF on word no Reply“: 14 instead of 12) Switch off all active MSN/DDI Call Forwarding Settings for one Exchange Line Number b 7 Q 10 M public your own forwarded exchange line... -
Page 30: You Do Not Like To Be Called
You do not like to be called You are in need of an analog DTMF telephone, an ISDN tele- phone with DTMF signalling or a DTMF sender. The PBX needs to be configured for this operation with the configuration software COMset. You need to know the remote switching and programming MSN/DDI and the external password that has been configured with COMset. -
Page 31: You Like To Save Call Charges With Least Cost Routing (Lcr)
You like to save Call Charges with Least Cost Routing (LCR) The PBX enables you to call easy and without prior thinking via the cheapest available network provider. This is called automatic Least Cost Routing. With LCR the PBX selects the corresponding prefix telephone number of the provider proposed for the corresponding time for each external call you start and dials it first. -
Page 32: Enquire Status Of The Call Allowance
You like to retrieve and analyse Call Charge Data The Call Allowance can also be managed with the PC program COMtools 60). To use the function „Call Allowance“ without restrictions, you will need the feature „Advice of charge during the call (AOCD)“ for your ISDN Enquire Status of the Call Allowance b 7 Q 71 # f your... -
Page 33: Start-/Stop Command For The Continuous Call Data Output
If you do not like to analyse your data on the PC, but like to send the data directly to a printer, you can connect directly a serial printer to the serial port. You have to configure the parameters of the serial port in the printer (no handshake, 9600 baud, 8 bit data, 1 stop bit, no parity). -
Page 34: You Like To Use The Serial Interface For Special Functions
You like to use the Serial Interface for Special Functions You like to use the Serial Interface for Special Functions The default factory setting is „no special function“. Other operation modes are: Dial with a PC telephone: An internal subscriber can use a PC dialler on a connected PC. -
Page 35: Enter Public Short-Code Dial Numbers
You can enter „100-digit long Short-Code Dial Numbers“ with the PC software COMtools. These can contain letters and tokens to enter pre- defined messages to pagers. Enter public Short-Code Dial Numbers b 7 Q 31 m r public password Enter private Short-Code Dial Numbers b 7 Q 30 your public... -
Page 36: Configure Wake-Up Time And Activate The Function For One Single Wake-Up
You like to use the Wake-up Function of the PBX Configure Wake-up Time and activate the Function for one single Wake-up b 7 Q 76 U your public time: 00-23 (hours), telephone password 00-59 (minutes) Configure Wake-up Time and activate the Function for repetitive Wake-up b 7 Q 77 U your public... -
Page 37: Enquire Wake-Up Time
Enquire Wake-up Time b 7 Q 79 # f your tele- public phone password You like to configure internal Dial Tones and listen to the Result Various tones in the receiver are representing different status informa- tion about the PBX. The PBX is generating the following tones: External dial tone: This tone is a continuous dial tone. -
Page 38: Listen To Internal Dial Tones
You like to configure Ringer Rhythms and listen to the Result Listen to internal Dial Tones b 7 Q 96 public password If you have already test-listened to a tone it will be enough to dial the digit + for the next tone. You like to configure Ringer Rhythms and listen to the Result Ringer Rhythms for internal Calls: To identify calls to two separate telephones in one room, you can change it. -
Page 39: Configure Ringer Rhythm For Internal Calls
Configure Ringer Rhythm for internal Calls your telephone public password Change Ringer Rhythm for external Calls b 7 O 98 M secret password The default is 1 x long for each existing telephone number. Listen to Ringer Rhythms for internal, external and Alarm Calls b 7 Q 99 analog public... -
Page 40: Configure Automatic Dialling / Hot Line
You want to listen into a Room (Room Monitoring) Configure Automatic Dialling / Hot Line b 7 Q 191 your public telephone password Switch on/off Automatic Dialling / Hot Line b 7 Q 191 your public telephone password b 7 Q 190 your public telephone... -
Page 41: Listen Into The Room From An Internal Telephone
If you configured with the configuration program COMset the door terminal call for an answering machine subscriber, this answering machine can also connect to the door terminal call in your absence). Short-Code Dial Number (private and... -
Page 42: Remote Switching Via Internal Telephone
Use the Remote Switching Relay (via Telephone) Remote Switching via internal Telephone b 7 Q public password On the system telephone COMfortel 1500/2500, COMfort 1000/ 1200/2000 plus and smar-tel-i (only on COMmander Basic) the relays can be switched comfortably via menu (see manual of the tele- phone). -
Page 43: You Like To Use The Security Functions
PBX (COMpact 4410 USB and COMmander Basic only; 47) again and again (in case of COMpact 2206 USB you hear a signal tone instead). The called party must acknowledge the alarm call within 60 seconds by sending the DTMF number 22). -
Page 44: You Like To Change The Music On Hold/Announcement
For the PBX COMpact 2206 USB the recording of individual Music on Hold melodies is not possible. To play external music or Music on Hold recorded by yourself, please note that some music songs are subject to a fee to the copyright holder. -
Page 45: Recording The Music On Hold Announcement Via Telephone (Commander Basic Only)
Configure and mix Music on Hold and Announcement b 7 O secret password COMpact 4410 USB or COMpact 2206 USB: In case of config- uring „internal Music on Hold (with or without announcement)“ the internal Music on Hold needs to be selected... -
Page 46: Select And Listen To Internal Music On Hold (Compact 4410 Usb And Compact 2206 Usb Only)
You like to change the Music on Hold/Announcement Select and listen to internal Music on Hold (COMpact 4410 USB and COMpact 2206 USB only) b 7 O 49 secret password The internal Music on Hold saved in the PBX (including the enclosed .wav files) may be used without fees to copyright... -
Page 47: Record The Alarm Announcement By Telephone And Listen To It (Compact 4410 Usb And Commander Basic Only)
(see (COMpact 4410 USB and COMmander Basic only) on page For the PBX COMpact 2206 USB no alarm announcement is possible. In case of an alarm call you will hear a signal tone instead. You like to set Date and Time outbound external call (may be deactivated) the functions will be active again (you can configure in COMset an automatic call to a number e.g. -
Page 48: Special Functions For Business Applications
Special Functions for Business Applications Special Functions for Business Applications The functions described in this paragraph are especially intended for the business applications. Nevertheless they could also be used in pri- vate homes to e.g. save money with Call Through. Reception and Secretary Function and Text before Answering Waiting Loop: This function offers an indirect transfer of an external calling partner to an internal subscriber if this one is busy. -
Page 49: Recording The Welcome Message (Announcement Before Answering) With A Telephone
PBX, its playing time will be shortened by recording an announce- ment. (see (COMpact 4410 USB and COMmander Basic only) on page With the PBX COMpact 2206 USB no „Announcement before Answer- ing“ is possible. Use Call Data to separate Call Charges These settings are made in the configuration program COMset. -
Page 50: Change Private Password
Announcements via Loudspeaker and System Telephones Change private Password b 7 Q 38 V your public old private password (default: telephone password no password; so enter The digit „0“ is not allowed in the password. If the password needs to be shorter than 4 digits, the remaining unused digits will have to be filled with „0“... -
Page 51: Make A Loudspeaker Announcement
On the called system telephone the LED next to the handsfree operation/loudspeaker/hook key (COMfortel 1500/2500 and COMfort 1000/1200/2000 plus) or the middle LED (smar-tel-i on COM- mander Basic) glows and the connection is established after it rings once. Make a Loudspeaker Announcement b f (**) internal (for Direct Exchange... -
Page 52: Call Groups (Teams)
For safety reasons: There is a time limit for outbound external Call Through calls in the PBX (1-99 minutes). COMpact 2206 USB or COMpact 4410 USB: Only a single Call Through connection is possible at the same time. If configured, the PBX will support Least Cost Routing for Call Through calls. -
Page 53: Log In/Out As A Member Of A Group If You Are Only Member Of One Group
busy or nobody takes the call or all the members are logged out - the call will be forwarded perhaps even to different destination numbers. If an „CF unconditional“ is activated in addition to a „CF on busy“ and/or a „CF on no Reply“, only the „CF unconditional“ is used that means the whole calls will be forwarded to the destination of the „CF uncondi- tional“. -
Page 54: Log Out All Members Of A Single Group
The „Forward telephone on no Reply“ is configured similarly as described for the „CF unconditional“ previously. The digits Forward Group „if all Subscribers are logged out“ to e.g. an Answering Machine The „Forward telephone if all subscribers are logged out“ is configured similarly as described for the „CF unconditional“... -
Page 55: Switch A Previously Configured Group Call Forwarding On/Off
Switch a previously configured Group Call Forwarding on/off b7 Q 12 „CF unconditional“ public (for „CF on busy“ 13 instead of 12 or pass- „CF on no Reply“ 14 instead of 12 or word „CF if all members are logged out“ 15 instead of 12) Switch off all active Call Forwarding Settings for one Group b 7 Q 20 G... -
Page 56: Switch Off All Active Call Forwarding Settings For One Group
Hotel Functions for Reception and Room Telephones „CF unconditional“ (for „CF on busy“: 13 instead of 12, „CF on no Reply“: 14 instead of 12, „CF if all members are logged out“: 15 instead of 12) 20 n internal number of the forwarded group You are in need of an analog DTMF telephone, an ISDN tele- phone with DTMF signalling or a DTMF sender. -
Page 57: Configure The Wake-Up Time With The Room Telephone
The configuration of the function is described in the installation and con- figuration manual of the PBX. Some providers do not transmit charge information. If a hotel guest is using such a provider to make outbound calls the accrued charges cannot be billed to him. Due to this reason it is not useful to activate Soft-LCR for a hotel room tel- ephone. -
Page 58: Installation And Use Of The Bundled Software
Please contact the supervisor of the PBX. Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB) In the PC program „USB“ has to be selected under „Interface“. The installation of the necessary driver is described in the enclosed CAPI manual. -
Page 59: Installation Of The Software
„Run“. Click on „Browse“. Open the CD-ROM drive with the Auerswald CD-ROM. Select the applica- tion „Setup“ in the root directory by double click. Then click on „OK“. Follow the instructions on the screen. You will find the installation for pro- grams under the software for the corresponding system. -
Page 60: Functionality Of Comtools
Functionality of COMtools The program COMtools is a launcher for separate PC programs to use with the PBX. You can select between: A Short-Code Dial Number editor. (You can enter the Short-Code Dial Numbers and special numbers described later), A program to manage the Wake-up times (See use the Wake-up Function of the PBX on page A program to modify the Call Allowance accounts. -
Page 61: Call Data Management With Comlist
The PC program COMlist helps you to manage and analyse the call data in the call data memory of the PBX. The call data from the PBX is transferred to a data base and stored on the hard disk. The capacity of the data base is limited only by the size of your hard disk. -
Page 62: Service Functions, Troubleshooting
Service Functions, Troubleshooting Service Functions, Troubleshooting Warning: Touching the voltage carrying conductors or connectors may be dangerous to life. As soon as the device is connected to the 230 Volt socket danger- ous voltages may be present in the device (e.g. ringer voltage). - The case may only be opened by authorized personnel Telephones with the correct authorization can activate Call Forward- ings. -
Page 63: Request Firmware Version
(telephone, fax machine, modem, answering machine). Units with a DTMF dialling must have a FLASH key (so-called signal key R). The connection plugs of telephones or Fax/TAM machines are put into the jacks marked with „F“, the plugs of all other devices are put into the... -
Page 64: Cleaning Of The Casing
Cleaning of the Casing Liquids entering into the case may cause a mortal electric shock or a damage or destruction of the unit. -When cleaning the case, make sure to prevent any liquid from dripping into the case. The functional richness of the PBX makes it sometimes possible that a function is started unintentionally and by mistake (e.g. -
Page 65: Telephoning Impossible
Check the curled cord of the receiver for defects. Telephoning impossible The most important requirement for telephoning is the presence of a dial tone after picking up the receiver. If this is not the case, the previous chapter will help you. If an external call is not possible with your telephone, please check, if this problem is also existing on other internal telephones or if dialling a different external number is possible. -
Page 66: Query Or Transfer Not Possible
Frequent Problem Sources Query or Transfer not possible Pressing the FLASH key disconnects the Caller The FLASH duration of the telephone is too long. Modify the set- tings of the telephone (see manual of the telephone) or the settings of the PBX with the function „learn FLASH time“ (see Pressing the FLASH key leaves you in the first Call The FLASH duration of the telephone is too short. -
Page 67: Digit Code Index
Start internal Query Another internal Telephone rings – Pickup Take a call -> page 10 Another internal Telephone rings – Pickup Take Call from Answering Machine Accept waiting Call for conversation (the Reject waiting Call to continue ongoing Call undisturbed Transfer and Alternation ->... -
Page 68: Settings
Digit Code Index g (F) n f a Start internal call during an external call f g (F) 7 f a Put the external caller into the Waiting Alarm -> page 43 and page 47 7 O 691 # 7 O 692 # 7 O 690 # M f7 W f 691 #... - Page 69 12 1n *n ... and immediately Forwarding with entry of an internal telephone 12 1 *n # ... and immediately Forwarding without telephone number entry because it has already been saved. 12 0 *n # ... and switch off Subscriber Call Forwarding 20 n # ...
- Page 70 Digit Code Index 7Q41S# As a Group Member – Login as inbound only / 7Q42S# As a Group Member – Login as outbound only / 7Q40SG# As a Member of multiple Groups – Login as inbound As a Member of multiple Groups – Login into an 7Q41SG# additional group as inbound only / logout from 7Q41S#...
- Page 71 6 1 S # (COMpact 2206/4410 USB: „TS“ on slot B, 6 2 S # (COMpact 2206/4410 USB: „TO“ on slot B, 6 3 S # (COMpact 2206/4410 USB: „REL“ on slot B, COMmander Basic: „REL3 com/no/nc“) 6 4 S # (COMpact 4410 USB: „TS“...
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Page 72: Index
... 63 differences in usage ... 9 Answering Machine for group if all logged out ... 54 Takeover of a call ... 10 Auerswald Box (selecting exchange lines) ... 12 Authorization allow call waiting ... 24 Automatic Configuration Switching activation ... - Page 73 Door Bell Key signalling ... 21 Door Call start ... 22 start when door bell rings ... 21 Door Call incoming door bell rings ... 21 telephone rings ... 21 Door Functions ... 21 door to external call ... 41 External Call Forwarding ...
- Page 74 Index Printing Hotel Function ... 56 Printing of Call Data start/stop ... 33 Printout of Call Data on demand ... 33 start/stop ... 33 Priority Call Starting ... 14 Private Call start ... 49 Private Calls ... 49 Private Password ... 50 Private Short-Code Dial Number store ...