Transfer And Callback; Configuring Hook Flash Timing - Auerswald COMpact 4000 Operation Manual

Transfer and Callback

The PBX requires specifications for the transfer and the callback option for external callers to
be executed as desired.
Proceed as follows for configuration:

• Configuring hook flash timing.

– Using the configuration manager (page Subscriber (scr.) > Properties > Analogue
settings)
• If necessary, switching the authorisation for external call transfer externally on.
– Using the configuration manager (page Subscriber (scr.) > Properties > Authorisa-
tions)
• Configuring the maximum duration of transferred calls (external to external).
– Using the configuration manager (page Settings > Basic settings)
• Switching the CCBS and CCNR option for external callers on.
– Using the configuration manager (page Public switched tel. networks > ISDN
connections > PBX base numbers/trunk bundles > Configure)
Configuring Hook Flash Timing
Hook flash timing enables the PBX to detect a flash signal from the subscriber in question.
For this to work, the hook flash timing must correspond with the time that is configured for the
flash signal on the analogue end device (see the telephone manual).
Note:
DTMF telephones that execute various functions using the T-Net function
key/menu use a flash of 300 ms to do this. In order to also use these functions
on the PBX, the same time as the hook flash timing must be configured on
the PBX. Usually, there is an additional flash button available on this
telephone that must also be configured with this value (see the telephone
manual).
Note that the PBX does not detect a receiver being hanged up until after hook
flash timing is finished.
COMpact 4000 - Firmware V6.6A - Installation, Operation and Configuration V03 03/2016
Settings
Transfer and Callback
Configuring Hook Flash Timing
689