Auerswald COMpact 5010 VoIP Configuration Manual
  1. Manuals
  2. Brands
  3. Auerswald Manuals
  4. PBX
  5. COMpact 5010 VoIP
  6. Configuration manual
Auerswald COMpact 5010 VoIP Configuration Manual

Auerswald COMpact 5010 VoIP Configuration Manual

Voip pbxs
Hide thumbs Also See for COMpact 5010 VoIP:
Table of Contents

Advertisement

Quick Links

Configuration Manual
for the Administrator
VoIP PBXs
COMpact 5010 VoIP
COMpact 5020 VoIP

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the COMpact 5010 VoIP and is the answer not in the manual?

Questions and answers

Related Manuals for Auerswald COMpact 5010 VoIP

Summary of Contents for Auerswald COMpact 5010 VoIP

  • Page 1 Configuration Manual for the Administrator VoIP PBXs COMpact 5010 VoIP COMpact 5020 VoIP...
  • Page 2 General limitation of legal responsibility and application Auerswald products are not designed or intended for use in any life-saving and/or life support application and/or nuclear facilities. When using our products for such applications, a written agreement by Auerswald for each individual case is necessary in advance.

  • Page 3: Table Of Contents

    Call Forwarding for External Numbers (ISDN, analogue and VoIP) ......................43 Multi-path Call Forwarding ....................................45 Busy-on-Busy ........................................45 Stay Reachable via B Channel Reservation ..............................45 Knocking/Call Waiting ......................................46 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 4 Preferred Exchange Line ....................................74 Use Security Functions ....................................75 Emergency Numbers and Priority Function ..............................75 Alarm Functions ........................................75 Baby Call/Hotline ......................................... 76 Room Monitoring ........................................77 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 5 Querying Voice Messages via an Internal Telephone or an External Telephone (Remote Access) ..........101 Memory ..........................................102 RSS Feeds .......................................... 103 Fax Transfer ........................................103 Index ..........................................105 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 6: Introduction - Important Information

    (e.g., certified electricians). They must be properly trained for working in an area with potentially hazardous voltage. They must also have knowledge about the latest electrical safety standards and requirements. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 7: Translation Table Of The Features

    Blind Transfer Switch to exchange line Call transfer to externals Adopt Pick-up Automatic call Baby call/hotline Charge indication Charge display On-hook dialling Dial preparation Waiting line Waiting Field COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 8: Instructions For Operating The Configuration Manager

    If you would like to select all the entries, activate the little box at the bottom left side of the action bar. Then delete the marked entries by clicking the “Execute” button in the action line. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 9: Authorization Assignment

    1. If the configuration manager of the PBX is to be reached from the Internet (via http or better via https), you should also change the user name of the administrator (admin) for reasons of security. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 10: Profiles And Properties

    Properties Configure scriber, the extension features can be reviewed and changed under COMset Internal numbers Subscriber (scr) Properties (for groups COMset Internal numbers Groups Properties, for voice COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 11 If you made required settings on a page, you need to confirm these changes by clicking the “Execute” but- ton in the action line. You can control these settings afterwards in the “Mode” column. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 12: Configuration Manual

    COMfortel 1100 Internal: 30 COMfortel DECT 660C Internal: 33 External: 4712 and 987654321 Internal: 99 External: 4712 External extension: 4711-0 External: 9200700 External extension: 4711-33 External extension: none COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 13: Logging Into The Configuration Manager

    PBX (question: Which module is inserted in which slot?). For more information on this, refer to the module descriptions in the Installation and Commissioning Instructions. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 14: Port Configuration

    - Internal CAPI dial-in numbers - Internal telephone numbers for automatic switchboards - Internal basis telephone numbers for open callbacks - Internal telephone numbers for door terminals COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 15 Or under “Action”, configure Delete and select the sub- scribers to be deleted from the left column. Then click “Execute”. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 16 Or under “Action”, config- ure Delete and select the groups to be deleted from the left column. Then click “Execute”. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 17 Then click “Execute”. tribution to be correct (see also Assign, Log in, Log out on page 65 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 18: External Telephone Numbers

    If you operate the PBX outside of Germany, you can reconfig- ure the port by selecting the new country. To do this, open the page COMset External telephone numbers Analogue connections Advanced settings. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 19 51). GSM Routing (Exception Telephone Numbers) on page 86 Least Cost Routing with Soft-LCR easy on page 81 Least Cost Routing with Soft-LCR 4.0 on page 83). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 20 Example 1: Basic Configuration with Internal Subscribers and Call Distribution Voice-over-IP (VoIP) Up to 10 accounts can be configured in the COMpact 5010 VoIP and Internet as well as an account with a user name (is also known as the up to 20 accounts in the COMpact 5020 VoIP.

  • Page 21: Call Distribution

    12) and then use the following steps to transmit this to the PBX. Organizational, system-dependent or company internal guidelines can require diverging from linear call distribution in particular situa- COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 22 MSN from the list fields. Then click “Execute” to apply the settings to the PBX. This completes call distribution configuration on the ISDN Point-to-Multipoint connection. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 23 VoIP account from the list field and configure the settings for it. Note: For more information on this subject, refer to Call Distribution and Reachability on page COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 24 Note: Telephone numbers that diverge from the linear call distribution must be found in the DDI number block entered. For more information on this subject, refer to Call Distribution and Reachability on page COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 25: End Of Basic Configuration Based On Example 1

    Note: You can use the printing function in your browser to print out this overview. It is advisable to print the page in landscape format. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 26 Note: You can use the printing function in your browser to print out this overview. It is advisable to print the page in landscape format. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 27: Commissioning And Testing Your Pbx

    If no incoming call on a VoIP telephone is possible, although it has been registered, ..check the codec configured in the telephone and change it, if possible. The PBX supports the following codecs: G.711 and iLBC. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 28: Example 2: Adding A Compact Tsm Module

    On the COMpact TSM module Door terminal system according to FTZ 123 D12-0 (e.g. TFS-Dialog 100) Internal: 51 Identification number: 301 Door call: internal to telephone Number 30 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 29: Logging Into The Configuration Manager

    PBX (question: Which module is inserted in which slot?). For more information on this, refer to the module descriptions in the Installation and Commissioning Instructions. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 30: Configuring Ringer/Alarm Inputs

    Then click “Execute” to apply the settings to the PBX. This completes the telephone number assignment for the audio out- put. Important: Note that for loudspeaker announcements, authorization must be assigned. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 31: Door Terminal Call Distribution And Door Bells

    Note: For ISDN and VoIP subscribers, the function of this setting is dependent on the standard telephone connected. Standard tele- phones frequently support only their own ringer rhythms and not those programmed in the system. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 32: Configuring Relays

    Then click “Execute” to apply the settings to the PBX. This completes the relay setting configuration. Note: When doing this, note how the connections are described in the Installation and Commissioning Instructions. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 33: Configuring The Alarm Input

    Under “Name for the identification number”, enter a suitable name with a maximum of 16 characters. Then click “Execute” to apply the settings to the PBX. This completes the configuration of the alarm settings. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 34: Example 3: Time-Dependent Configurations (Day/Night Switching)

    Door call: external to 0160 99999 (mobile phone, facilities manager) 8:00 18:00 Monday 8:00 18:00 Tuesday 8:00 18:00 Wednesday 8:00 18:00 Thursday 8:00 18:00 Friday Saturday Sunday 0:00 Holiday COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 35: Creating Configurations And Time-Dependent Switching

    Under “Configuration”, select the configura- tion that should be activated for the switching time from the list field. Then click “Execute” to apply the settings to the PBX. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 36 In addition, the changes resulting from the holiday switching times configured are displayed. If the automatic configuration switching is changed by a manual switchover, it is also displayed. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 37: Making Configuration-Dependent Settings

    Under “Internal no. | name”, select an inter- nal telephone number for each MSN from the list fields. Then click “Execute” to apply the settings to the PBX. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 38 2 to 4-digit number. Under “Name for the identification number”, enter a suitable name with a maximum of 16 characters. Then click “Execute” to apply the settings to the PBX. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 39: Features - Function And Configuration

    Additional information about the individual settings can be found in the online help. This can be accessed from every page of the web interface by clicking the question mark symbol. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 40: Call Distribution And Reachability

    Analogue connec- each external call on the analogue connection. Using the dial tones, tions Telephone numbers). it attempts to determine whether the incoming call is from a fax COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 41: Door Call Distribution

    As there may be different reasons for not being able to take a call, there are three different kinds of call forwarding: “CF unconditional”, “CF on busy” and “CF on no reply”. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 42: Call Forwarding For Groups

    + subscriber selection in the list field at the top). on are active again. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 43: Call Forwarding For External Numbers (Isdn, Analogue And Voip)

    “No Call Deblocker” for call forwarding for groups. The group property “Exchange line authorization of the subscribers” functions like “International” for call forwarding for groups. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 44 (COMset External numbers Call Forwarding ...). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 45: Multi-Path Call Forwarding

    Multi-path call forwarding for a group is not executed if the group itself is the target of a forwarded call. Stay Reachable via B Channel Reservation B Channel Reservation on page COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 46: Knocking/Call Waiting

    – if possible – can be done using an existing function key or the menu (e.g., with “call accept/reject”; see the manual for the telephone). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 47: Alternation, Conference, Connect, Callback

    (2nd call channel). That means, the PBX takes over the job from the public exchange. For this function you need at least two external voice channels. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 48: Connect/Call Transfer "Ect

    ISDN connection is available. The PBX/public exchange attempts callback for up to 45 minutes. If the person called has not finished his call by then, the callback is deleted automatically. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 49: Automatic Callback On No Reply (Ccnr)

    For this function, the network provider must release the telephone service “Completion of Calls on No Reply (CCNR)” feature. If you do not hear an acknowledgement tone, the callback request was refused by the public exchange. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 50: Number Display And Suppression

    On a connection with CLIP no screening activated, the number pres- or a private call or for a call as a member of a group. entation defined here is not considered. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 51: Customer-Defined Telephone Number Information Presentation For "Clip No Screening

    (anonymous call). Telephone number suppression for VoIP calls is possible but it is not always supported by the providers. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 52: Connected Line Identification Presentation "Colp" (Number Presentation (Incoming))

    On a connection with a connected GSM gateway, the telephone number presentation configured in the PBX is not used because the actual telephone number presentation is directly configured in the individual GSM gateways. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 53: Reception And Secretary Function And Announcement Before Answering

    The configuration is only possible on the first level of the keys. page The configuration and usage of the Boss/Secretary function is described in detail in the manual for the system telephone. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 54: Call Parking With Parking Zones

    Exchange line authorization can be used for one call only. After the exchange line authorization. end of one successful outbound call (or after the time limit has elapsed), the authorization is deleted. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 55: Waiting Field (Only Compact 5020 Voip)

    Reachability + group selection in the list field at the top). Three settings are available: “Off”: Announcement before Answering is switched off. Not with COMfort 2000 plus. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 56: Automatic Reception

    Depending on the configuration, the call is disconnected, the default target is called or the caller is reconnected to the auto- matic reception after a short announcement. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 57 The caller may hear the busy signal and the call is Configure whether the individual automatic receptions (as described below) should be directly reachable externally, internally or from another automatic reception. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 58: Announcement Before Answering (Greeting Message)

    Answering can also recorded using an internal telephone (see the operation manual for the PBX). COMtools Music on Hold/announce- ments General settings System telephone For explanations concerning the table, see page 39 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 59: Call Data And Charge Management

    Signalization by tones + subscriber selection in the list field at the top). To avoid filling the memory too quickly, you can configure what kind of calls should be recorded. (COMlist Call data/charges Acquisition). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 60: Call Data Management Via Web Interface (Comlist)

    (COMlist Print options). Select the table columns or the information available about the call that you would like to print (COMlist Print options). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 61: Online Name Search

    ...) Dongle release – – – Configuration via / COMset Functions Online name Setting via search Configuration COMset Functions Online name search Text converter Administration Server configuration COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 62: Project Assignment

    2. Check the call data under “COMlist Call charge data list”. Dependency/Limitations If you allow private calls without PIN, there is no protection against misuse by other internal users. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 63: Announcements Via Speaker And System Telephone

    The precondition for this is that the InterCom permission is activated on the system tel- ephones. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 64: Save Money And Get Information Away From Home

    On a PTMP connection or on a simple PTP connection, two calls are possible at the same time. (COMset Functions Call Through). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 65: Group/Team Functions

    Call distributions). Each group can have up to 20 members. One subscriber or group can be a member of multiple groups (COMset Internal numbers Groups Group members). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 66: Ringing Sequence

    _. Without “Split Group”: A second caller hears the busy signal (only possible for “All”). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 67 (This is different than “Linear - fixed - Split Group” due to the (This is different than “Linear - fixed - rotating - Split Group” due to changing priorities only.) the changing priorities only.) COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 68 Call Forwarding + group selection in the list field at the top) is started after the configured CF delay time. As soon as the CF target is called, the group call is terminated. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 69: Central Caller Lists For Groups

    5. Check the deletion of the entry from the caller list on the other sys- tem telephones (see the manual for the telephone). Dependency/Limitations COMfortel DECT 900/900C: The subscriber calling back is logged in incoming and outgoing. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 70: Timer And Wake-Up Functions

    The PBX lets you set some functions differently for day, night, week- end, holidays and public holidays. Eight configurations are available. The following functions are configuration dependent: COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 71 To assign configuration-dependent features to the individual sub- scribers, first configure the necessary subscriber profiles. (COMset Internal numbers Subscriber (scr) Profiles Configuration). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 72: Permanent Configuration

    “Wake-up call” is displayed. This text can be changed under “COMset General settings CLIP texts”. If no prepared .wav file is available, the Wake-up announcement may also be recorded using an internal telephone. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 73: Update Functions

    If the existing firmware is not current, you can also carry out an immediate firmware update via the update server (Administration: Firmware update/reboot). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 74: Prefer Certain Subscribers Or S Ports

    Dependency/Limitations The same priority may be allocated to different external connections in parallel. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 75: Use Security Functions

    (that is, the calls to telephone numbers registered For explanations concerning the table, see page 39 under COMset Internal numbers Emergency call as well as the COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 76: Baby Call/Hotline

    If there are no fixed network connections available at all (external analogue and S ports are all connected to GSM gateways), emergency calls are made via a GSM gateway. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 77: Room Monitoring

    It is only possible to enable a single internal PBX telephone for room monitoring at a time. To deactivate room monitoring, hang up the receiver on the tele- phone. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 78: Limit Telephone Charges (Cost Control)

    When dialling a local number (telephone number without area code) via VoIP and GSM connections, the area code entered under COM- External numbers Location is automatically dialled as a pre- fix. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 79: Call Deblocker (Outgoing) - Release Numbers

    2. Pick up the receiver on the corresponding telephone and dial the entered number. You hear the ringing tone. number entered into the call restrictor. You hear the busy tone. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 80: Short-Code Dialling Authorization

    ISDN into charge pulses. With AOCE, charge information is not transmitted until the end of the connection. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 81: Call Allowance Account

    00 00 561 (1,86 Euro/ minutes – pulse length 2 seconds; valid until 31.12.10). The price is a German fixed network price. There is a maximum of 0.93 euros per connection. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 82 00 00 561 (1,86 Euro/ minutes – pulse length 2 seconds; valid until 31.12.10). The price is a German fixed network price. There is a maximum of 0.93 euros per connection. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 83: Least Cost Routing With Soft-Lcr 4.0

    (Routing Soft-LCR 4.0 Networks). You can calculate the local, area, national and international networks yourself in advance based on your own prefix (Routing Soft-LCR 4.0 Import/data backup). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 84: Voice Over Ip (Voip)

    Server configuration). started by manually selecting a VoIP account (selected VoIP access) Up to 10 accounts can be configured in the COMpact 5010 VoIP and or by configuring a VoIP account as a preferred exchange line. up to 20 accounts in the COMpact 5020 VoIP. (COMset...
  • Page 85 Calls are only free of charge if they are made to subscribers of the same VoIP provider or a partner net- work. More information can be obtained from the corresponding providers. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 86: Voip And Gsm Routing (Exception Telephone Numbers)

    GSM gateway. It is possible to enter up to 400 telephone numbers (2 line assignment with the account number (targetted VoIP access). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 87: Internal Ip Telephony

    3. Make an internal call with an internal VoIP telephone. Dependency/Limitations Note that many standard VoIP telephones can only use the functions on the PBX to a limited extent. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 88: External Private Branch Exchange (Stun Server)

    (for example, pbx.dyndns.org). to forward packets according to their priority. This is necessary, for example, to give voice packets (VoIP) priority and to achieve better voice quality. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 89 Normally, DiffServ is not supported by VoIP providers. This means that on the Internet, this setting may not be taken into consideration under certain circumstances. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 90: Do-Not-Disturb

    The call deblocker only works if Do-no-Disturb is activated for the tel- Dependency/Limitations ephone. The selected call restrictor may also be directly activated with the tel- ephone if this setting is not controlled by the profile. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 91: Cti - Computer-Assisted Telephony

    5. Enter the network port of the TAPI server in the “Port“ entry field (recommended 7001). 6. Enter the password (6 to 8 characters) for the network connection of the TAPI server in the “Password“ and “Repeat password“ entry fields. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 92 Now the controlled telephone (in this example, 36) will be called first. As soon as you pick up the receiver, the dialled destination number (in this example 422) is called. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 93: Soft Call

    “External partner“. The telephone number is the target number. The column “External partner“ must be activated for the call charge data list on page COMlist Print options. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 94: Hotel Functions For Reception And Room Telephones (Only Compact 5020 Voip)

    (see the man- ual for the telephone). Use/Check of Features The use of the hotel function is described in detail in the manual for the system telephone. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 95: Room Telephones

    (see the manual for the tele- phone). The guest can use this key to configure the wake-up time and get information about the telephone charges accrued. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 96: Print Function

    If a partially printed page is not be ejected at the end of the text to save paper, Form Feed must be deactivated. The copies are now printed one after the other and you may have to cut the paper. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 97: Manage Voice Mail And Fax Boxes

    (Message forwarding, fax transfer). “Language files”: Announcements and Call Acceptance on page 100 Check of Feature 1. Check automatic cleanup under Administration Log files Autom. cleanup (VMF). COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 98: Configuring A Voice Mailbox

    (COMset Internal numbers Subscriber (scr.) Properties Voice mail/fax boxes + subscriber selection in the list field at the top COMset Internal numbers Groups Properties Voice mail/ COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 99: Configuring A Fax Box

    (COMset Internal numbers Voice mail/fax boxes Properties Box set- tings + fax box selection in the list field at the top) COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 100: Announcements And Call Acceptance

    “internal calls”). If you select “user defined” you can enter a tele- phone number range in the “Ext. phone number/range” entry field, e. g. “00” for calls from abroad. COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 101: Querying Voice Messages And Faxes Via Configuration Manager

    (COMset Internal numbers Voice mail/fax boxes Fax boxes Messages or COMset Internal numbers Voice mail/fax boxes Voice mailboxes Messages) The following options can be selected: COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 102: Memory

    Internal numbers Voice mail/fax boxes Properties Box settings + voice mailbox selection in the list field at the top, see Announcements and Call Acceptance on page 100) COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 103: Rss Feeds

    2. In the “Feed address” entry field, extend the character string in front of the IP address of the PBX by the user name and the user PIN: COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 104 File format: *.csv or *.txt, 18 digits maximum per data set (also allowed: blanks, „.“ and „/“ and „-“), semicolon to isolate the data sets. Examples: (050306) 9200.8279;050306/9200-8279;+49 50306-9200_8279; COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

  • Page 105: Index

    Soft-LCR easy ........81 MSN/DDI ..........43 Least Cost Routing subscriber ...........41 Soft-LCR 4.0 ........83 Call parking ..........54 Soft-LCR easy ........81 Log into group ........65 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...
  • Page 106 ..... 101 Room telephones ........95 remote access ........101 RSS feeds RSS feeds ........103 voice mail/fax function ......103 voice mailbox, configure ....98 Secretary functions ......53 COMpact 5010 VoIP/5020 VoIP - Firmware version 4.0 - Configuration Manual 06 08/11...

This manual is also suitable for:

Compact 5020 voip

Table of Contents