Voice Call Pickup Group Command Set - ADTRAN AOS Version R10.1.0 Command Reference Manual

Command Reference Guide
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Call pickup is a feature on AOS voice products that allows users to pick up calls ringing on other
extensions without having to park calls. Call pickup works in two ways: either through directed call
pickup, or call pickup groups. In directed call pickup, a user can answer the call dialing a special prefix
(SPRE) code that includes the extension of the ringing phone. In call pickup groups, a group of users is
created which allows calls to be answered by dialing the group extension. For example, to use the call
pickup group, members of the group enter the four-digit extension of the call pickup group to answer a call.
Ringing phones are identified either by hearing the phone ring or by monitoring the busy lamp field (BLF)
on the IP phone. In a small office, for example, the receptionist might hear an employee's phone ringing. If
the receptionist knows that employee is unable to answer, he or she can answer the call using the call
pickup group. To do so, the receptionist dials 8509 (the extension of the call pickup group) and answers the
call.
This section contains the commands necessary to create a call pickup group. A maximum of 10 call pickup
groups can be created. For more information about the call pickup feature, refer to the Configuring the Call
Pickup Feature on AOS Voice Products quick configuration guide available online at
https://supportforums.adtran.com.
To create a call pickup group and enter the Call Pickup Group Configuration mode, enter the voice
pickup-group at the Global Configuration mode prompt. For example:
>enable
#configure terminal
(config)#voice pickup-group Sales
Configuring New Pickup Group "Sales"
(config-Sales)#
The following commands are common to multiple command sets and are covered in a centralized section
of this guide. for more information, refer to the sections listed below:
cross-connect on page 67
description <text> on page 70
exit on page 73
All other commands for this command set are described in this section in alphabetical order.
member <extension> on page 3373
pickup-extension <extension> on page 3374
60000CRG0-35E
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ICKUP ROUP
Copyright © 2012 ADTRAN, Inc.

Voice Call Pickup Group Command Set

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