VeEX MPA User Manual page 786

MPA_e_manual_D07-00-129P_RevA00
Testing/Troubleshooting Email Alerts (optional):
It is strongly suggested to test Email Alerts configurations prior to leaving the unit
unattended or an important long-term test.
1. From the User Preference window, configure all of the Email Alert settings as
describe in the sections above, customized for your specific test needs with two
exceptions.
i. Choose either ALL or LOS from the Select Error/Alarm Mail Notification
window for the specified processor
ii. Enter 1 minute for the Mail Interval Time. This way, after the test email is
sent, the processor only has to wait one minute before it is ready to send
the next email
2. Select the configured Protocol Processor tab, and momentarily unplug the
receive Fiber Optic or Electrical Interface cable, causing a brief LOS situation to
occur.
3. Check the designated email inbox, and verify that the email notification was
received.
3.
•
If the email alert does not appear in the Inbox, then be sure to check any
anti-spam mail folders before adjusting the Email Alerts settings
•
If a spam filter did not perceive the Email Alert to be junk-mail, then some
adjustments to the Email Alerts' settings may need to be made
•
If the Mail Interval, Mail To and Mail Server settings all look correct, then
add the "@yourdomainname.com" extension to the Mail From setting, or
enter a valid Mail User ID and Mail Password, and try the test again
4. If the test mail is received, then this completes the Email Alerts notification test.
•
Reconfigure the Processor / Mail Notify setting for the desired
error/alarm type
•
Reconfigure the Mail Interval to the desired duration for the actual test
•
Remember to leave the GUI parked on the configured Protocol Processor
tab, or the All Test Status screen
User Preference Screen
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