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General guidelines for stain removal
With localised stains, if no specific products for cleaning Alcantara® are available, immediately wipe off
(within 30 minutes) and minimise the stain, working from the edge of the stain toward the middle to
stop it from spreading.
Before wiping off the stain, remove the spilt substance from the upholstery: use a spoon or plastic spatula
for dense substances (yoghurt, jam etc.), use unprinted absorbent paper or a sponge with liquids.
Do not pour the product being used for cleaning directly on Alcantara®.
Avoid rubbing to keep the stain from spreading or penetrating in depth.
Use a moistened and thoroughly squeezed white cloth or sponge to remove stains.
When using a sponge, rinse in clean water and squeeze thoroughly between applications.
Water-soluble stains
Preferably use specific products for cleaning Alcantara®.
If no specific products are available, use water, lemon juice or pure ethyl alcohol (spirits), depending on
the case.
Fruit juice, jam, jelly, ketchup: use lukewarm water; rinse by patting with clean water.
Blood, egg: use cold water; do not use hot water as it coagulates proteins; rinse by patting with clean
water.
Liqueur, wine, beer, cola and tea: use lukewarm water; if a coloured stain remains, use lemon juice then
rinse well.
Copying pencil, cocoa, chocolate, custard or chocolate confectionary, ice cream, mustard: use lukewarm
water; rinse by patting with clean water.
Vinegar, hair gel, tomato sauce, sweet coffee: use lemon juice, then wipe with lukewarm water; rinse by
patting with clean water.
Non-water-soluble stains
Preferably use specific products for cleaning Alcantara®.
If no specific products are available, use water, lemon juice or pure ethyl alcohol (spirits), depending on
the case.
Lipstick, foundation, mascara, eye shadow, perfume, shoe polish, oil and grease in general, grass stains
and marker pen (including indelible markers): pat with ethyl alcohol then pat with water and rinse.
With difficult to remove grass and marker pen stains, especially if light in colour, clean as soon as
possible before the stain dries excessively.
Chewing gum and wax: fill a plastic bag with ice; when the substance has hardened, break it off in pieces,
then treat with ethyl alcohol.
Stubborn stains
Repeat the treatments described several times.
Often, even non-water-soluble stains require treatment with water after initial cleaning.
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