Telephoning
Outgoing Calls
Initiating External Callback on No Response
Note: If you do not pick up the receiver within the 20 seconds during which
the PBX calls you, the callback request will be deleted.
If you pick up the receiver, the subscriber will be called.
Important: To use this function at ISDN telephones and system telephones
or to delete it again, this function must be supported via a function key or via
the menu by the respective telephone (see manual for the telephone).
Initiating External Callback on No Response
Requirements:
– Fulfilling the technical requirements for a callback on no response (for instance, not all
network providers provide callback on a Point-to-Point connection)
– Service feature CCNR (callback on no response) is enabled by the network provider.
– Use of an external S
available as an option)
If no one answers on the connection you are calling, proceed as described in the following.
1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key
(when using an ISDN telephone).
2. Dial *37#.
You will hear the confirmation tone.
Note: If you do not hear a confirmation tone, the callback request was
rejected by the central office.
3. Hang up the receiver.
As soon as the connection has been used, you are called by the central office for a
period of 20 seconds.
4. Pick up the receiver to the make the callback.
Note: If you do not pick up the receiver within the 20 seconds during which
the central office calls you, the callback request will be deleted.
COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11
port for the call (only COMpact 3000 ISDN or COMpact ISDN module
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