Avaya S8700 Maintenance Manual page 1271

For multi-connect configurations

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Table of Contents

DIG-LINE (Digital Line)

Table 8-220. Test #1201 Digital Terminal Remote Loop-around Test — Continued

Description / Recommendation

The system could not allocate a tone receiver for the test. The system may be

oversized for the number of Tone Detectors present, or some Tone Detectors

may be out of service.

1. Resolve any TTR-LEV errors.

2. Resolve any TONE-PT errors.

3. If neither condition exists, retry the command at 1-minute intervals up to 5

The port was seized by a valid call during the test.

1. Enter display port UUCSSpp to determine the station extension or

2. Retry the command at 1-minute intervals up to 5 times.

The installed circuit pack does not support this operation.

Response to the test was not received within the allowable time period.

1. Retry the command at 1-minute intervals up to 5 times.

System resources required to run this test are not available.

1. Make sure terminal is connected and repeat test.

2. If test fails replace terminal and repeat test.

3. Retry the command at 1-minute intervals up to 5 times.

The primary channel is not operating properly. User impact may range from

noticing nothing to not being able to use the port.

1. Check the results of "Voice and Control Channel Local Loop test (#13).

2. If that test fails, suspect the Digital Line circuit pack. If that test passes

3. If both tests fail, and component replacement does not change the results,

attendant number of the port. Use status station or status attendant to

determine the service state of the port. If the port is in use, wait until it is

idle before resetting. Attendants are always in use (off-hook) if the handset

is plugged in and the port is not busied out.

then replace the terminal.

a. Run circuit pack tests to check the tone generator circuit and the Tone

Detector circuit using test board UUCSS.

b. Resolve any problems that are detected on the Tone Generator circuit

or Tone Detector circuit.

Continued on next page

Issue 1 May 2002

Troubleshooting