Avaya S8700 Maintenance Manual page 1620

Maintenance-Object Repair Procedures
Notes:
a. Error Type 1—This error reports the registration status of the endpoint. If
Avaya MultiVantage™ software claims the endpoint is registered and
receives keep-alive handshakes from the endpoint, the test passes. If
keep-alive handshaking has failed, the test fails. If the user has
intentionally un-registered from the Media Server, the station is now
basically an AWOH station and is no longer being maintained; no tests will
run for this station.
b. Error Type 257—This error tracks failures of the signaling path PING test.
The test attempts to send a PING packet to the endpoint IP address, as
reported during registration. The PING packet originates with the C-LAN
board through which the endpoint is registered. If the PING response
packet is received, the test passes. If the PING response packet times out,
the test fails.
c. Error Type 513—This error tracks failures with the media path PING test.
The test attempts to send a PING packet to the endpoint IP address, as
reported during registration. The PING packet originates with a Media
Processor board. Any Media Processor board may be used as long as it is
administered to be in the same network region as the C-LAN board through
which the endpoint is registered. If the PING response is received, the test
passes. If the PING response packet times out, the test fails.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below when inspecting
errors in the system. For example, by clearing error codes associated with the
Signaling Path PING test (#1373), for example, you may also clear errors
generated from other tests in the testing sequence.
Order of Investigation
Registration Status Inquiry test (#1372)
Signaling Path PING test (#1373)
Media Path PING test (#1374)
1. D = Destructive; ND = Nondestructive
8-898 Issue 1 May 2002
Short Test Long Test
Sequence Sequence
X X
X X
X X
1
D/ND
ND
ND
ND
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