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Avaya S8 Series manual available for free PDF download: Manual
Avaya S8 Series Manual (256 pages)
Upgrading Avaya Aura Communication Manager
Brand:
Avaya
| Category:
Server
| Size: 2.03 MB
Table of Contents
Table of Contents
3
Chapter 1: Introduction
15
Firmware Upgrades
17
Additional Documentation
18
Upgrading to Communication Manager Release 5.2
18
Upgrade Tool
18
The Avaya Installation Wizard
19
Manage Software Web Page
19
Avaya Software Update Manager
20
Communication Manager Servers Managed by Software Update Manager
20
Error Resistant Download Via Https
20
Upgrade Procedures
23
Upgrading to Communication Manager Release 5.2
23
Upgrade Sequence
25
Avaya One-X Portal Dependency
26
Duplicated Enterprise Survivable Server (ESS) Upgrade
26
Upgrade Procedures for Duplicated ESS Servers
27
Duplex ESS Upgrade Workflow
27
Resources
28
How this Book Is Designed and Organized
31
Chapter 2: Upgrading Software on Servers
33
Common Prerequisites for All Upgrades
35
Checklist of Tasks to Perform before You Go on Site
36
RFA License and Authentication Files
38
Logins and Passwords
39
Platform/Pnc License Settings for the S8700-Series Server
39
Checking for an FTP/SCP/SFTP Server or Compact Flash for Backing up
40
Preserving Connections While Upgrading an S8700-Series Server
40
Connections Not Preserved
41
Tools to Preserve Connections During an Upgrade
42
Manual Steps to Preserve Connections During an Upgrade
42
Upgrade Modules
45
Upgrading Communication Manager from 1.X, 2.X and Replacing S8300A Server with an S8300B/ C/D Server (Migration from S8300A to S8300C/D)
47
Introduction
47
Pre-Requisites
48
Pre-Upgrade Service Pack Requirements
49
Tasks Checklist
50
Upgrading Communication Manager from 2.X, 3.X or 4.X to 5.X and Replacing S8300B Server with an S8300C/D Server (Migration from S8300B to S8300C/D)
57
Introduction
57
Pre-Requisites
58
Pre-Upgrade Service Pack Requirements
59
Tasks Checklist
60
Upgrading Communication Manager from 2.X, 3.X, or 4.X to 5.X on an S8300 Server or S8300 LSP
67
Introduction
67
Prerequisites
68
Tasks
69
Upgrading Communication Manager on Avaya S8400 Server from R3.X/R4.X/R5.X to R5.2 Using Manage Software
75
Prerequisites
76
The Need to Restore IP Telephone Files
76
TN8412AP SIPI Circuit Pack Upgrades
76
Upgrading Lsps and Media Gateways, if any
77
Preupgrade Tasks
77
Upgrading the MPC Firmware
77
Connecting to the Server
77
Starting a SAT Session
78
Checking Link Status with SAT (Main Server Only)
78
Recording All Busyouts
78
Checking Synchronization with the SAT (Main Server Only)
79
Disabling Scheduled Maintenance with the SAT (Main Server Only)
79
Checking for Translation Corruption
79
Saving a Copy of the 4600-Series Telephone Configuration File, if any
80
Accessing the Server's Web Interface
80
Copying Files to the Server
81
Resolving Alarms
82
Ensuring a Super-User Login Exists
82
Backing up Recovery System Files
82
Verifying the Backup
83
Suppressing Alarming
83
Upgrade Tasks
84
Connecting the CD/DVD-ROM Drive to the Server
84
Copying Communication Manager to the Server
86
Removing the CD-ROM from the CD-ROM Drive
87
Installing Communication Manager on the Server
88
Rebooting the Server
90
Verifying Reboot Progress
91
Verifying Software Operation
92
Checking System Status
92
Installing Security and Communication Manager Service Pack Updates, if any
93
Installing the RFA License File and Authentication File
95
Copying IP Telephone Firmware to the Server, if Necessary
95
Making the Upgrade Permanent on the Server
96
Post-Upgrade Tasks
97
Accessing the Server Command Line Interface with Ssh Protocol
97
Enabling Scheduled Maintenance with SAT (Main Only)
98
Busying out Previously Busied-Out Trunks
99
Checking for Translation Corruption
99
Resolving Alarms
99
Backing up Recovery System Files
100
Releasing Alarm Suppression (Optional)
100
Logging off All Administration Applications
101
Registering Communication Manager
101
Upgrading Communication Manager on Avaya S8500-Series Server MAIN/ESS/LSP from R2.X/R3.X/R4.X/R5.X to Release 5.2 Using Manage Software
103
Prerequisites
104
The Need to Restore IP Telephone Firmware Files
104
TN2312AP/BP IPSI Circuit Pack Upgrades
105
Upgrading Lsps and Media Gateways, if any
105
Upgrading Firmware on Media Gateways and Media Modules
107
Upgrade of Communication Manager on the ESS Servers
107
Preupgrade Tasks
108
Connecting to the Server
108
Upgrading the SAMP Firmware
108
Stopping Call Processing on the Lsps or ESS Servers if Being Used (Main Server Only)
108
Starting a SAT Session
109
Checking Link Status with SAT (Main Server Only)
109
Recording All Busyouts (Main Server Only)
110
Checking Synchronization with the SAT (Main Server Only)
110
Disabling Scheduled Maintenance with the SAT (Main Server Only)
110
Checking for Translation Corruption with the SAT
111
Accessing the System Management Interface (SMI)
111
Copying Files to the Server
112
Resolving Alarms
112
Ensuring a Super-User Login Exists
113
Backing up Recovery System Files
113
Verifying the Backup
114
Installing a DIMM in an S8500B Server
114
Suppressing Alarming
117
Saving a Copy of the 4600-Series Telephone Configuration File, if any
118
Checking Software Release, Only if Starting from R2.X
118
Activating the Preupgrade Service Pack, Only if Starting from R2.X
119
Upgrade Tasks
120
Inserting the Communication Manager CD into the Server
120
Copying Communication Manager to the Server
121
Installing Communication Manager on the Server
122
Rebooting the Server
124
Verifying Reboot Progress
126
Verifying Software Operation
126
Checking System Status
127
Making the Upgrade Permanent on the Server
127
Installing Security and Communication Manager Service Pack Updates, if any
128
Accessing the Server Command Line Interface with Ssh Protocol
129
Configuring the ESS or LSP for Compatibility with an XL Configuration
130
Checking System Status
132
Creating a Customer Login (if Necessary)
132
Installing the RFA License File and Authentication File
133
Stopping and Starting ESS Servers
134
Setting the Processor Ethernet
134
Post-Upgrade Tasks
135
Copying IP Telephone Firmware to the Server, if Necessary (Main Servers Only)
135
Enabling Scheduled Maintenance with SAT (Main Only)
135
Busying out Previously Busied-Out Trunks
136
Checking for Translation Corruption
136
Resolving Alarms
136
Backing up Recovery System Files
137
Releasing Alarm Suppression (Optional)
137
Starting Call Processing on the Lsps and Esss, if any (Main Server Only)
137
Logging off All Administration Applications
138
Registering Communication Manager
138
Upgrading Communication Manager on the S8700-Series Main or ESS Servers from R2.X/R3.X/R4.X/R5.X to 5.2 Using Manage Software
139
Prerequisites
141
The Need to Restore IP Telephone Firmware Files
141
TN2312AP/BP IPSI Circuit Pack Upgrades
142
Upgrading Media Gateways, Lsps and ESS Servers, if Being Used
142
Upgrading Firmware on Media Gateways and Media Modules
144
Upgrade of Communication Manager on the ESS Servers
144
Duplex ESS Upgrade Workflow
145
Verifying the Status of ESS Servers
145
Preupgrade Tasks
147
Stopping Call Processing on the Lsps or ESS Servers if Being Used (Main Server Only)
147
Clearing the ARP Cache on the Laptop
148
Clearing the Web Browser Cache on the Laptop
148
Connecting to the Active Server
149
Accessing the System Management Interface (SMI)
149
Starting a SAT Session
150
Checking Link Status with SAT (Main Server Only)
150
Recording All Busyouts (Main Server Only)
150
Checking Synchronization with the SAT (Main Server Only)
151
Disabling Scheduled Maintenance with the SAT (Main Server Only)
151
Busying out MMI Circuit Packs with SAT for a Duplicated Control Network Only (Main Server Only)
151
Checking for Translation Corruption
152
Accessing the System Management Interface (SMI)
152
Copying Files to the Server
153
Resolving Alarms
153
Ensuring a Super-User Login Exists
154
Backing up Recovery System Files on the Active Server
154
Verifying the Backup
155
Suppressing Alarming
155
Disconnecting from the Active Server
155
Connecting to the Standby Server
156
Resolving Alarms
156
Clearing the ARP Cache on the Laptop Computer
156
Clearing the Web Browser Cache on the Laptop
157
Backing up Files on the Standby Server
157
Verifying the Backup on the Standby Server
158
Suppressing Alarming on the Standby Server
158
Disconnecting from the Standby Server
159
Removing a DAL1 or Installing a DAL2 Card
159
Placing or Replacing the Server in the Rack
160
Restoring Power to the Server
161
Verify that the DAL2 Card Is Installed Correctly
161
Disconnecting from the Standby Server
161
Connecting to the Active Server
161
Accessing the Active Server's Web Interface
162
Selecting the Preupgrade Step
162
Disconnecting from the Active Server
163
Upgrade Tasks for the First Server
164
Connecting to the Standby Server
164
Clearing the ARP Cache on the Laptop
164
Checking the Software Release on the Standby Server
165
Activating the Preupgrade Service Pack on the Standby Server (R2.X Only)
165
Inserting the Communication Manager CD-ROM into the Standby Server
166
Copying Communication Manager to the Server
167
Upgrading Communication Manager on the Server
168
Rebooting the Standby Server
169
Verifying Reboot Progress
170
Suppressing Alarms
171
Verifying Software Operation
171
Performing an Integrity Check on the First S8700-Series Server
172
Making the Upgrade Permanent on the Server
172
Installing Security and Service Pack Updates, if any
172
Configuring the Processor Ethernet Interface (on the ESS)
173
Accessing the Server Command Line Interface with Ssh Protocol
173
XL Configuration Considerations
175
Performing an Integrity Check on the First S8700-Series Server
179
Releasing the Standby Server
179
Interchanging the Servers
179
Performing an Integrity Check on the First S8700-Series Server
180
Creating a Super-User Login
180
Installing the New License and Avaya Authentication Files on Newly Active Server
181
Stopping and Starting the ESS Servers
182
Disconnecting from the Newly Active Server
182
Upgrade Tasks for the New Standby Server (Second Server)
183
Removing a DAL1 or Installing a DAL2 Card
183
Placing or Replacing the Server in the Rack
184
Restoring Power to the Server
185
Verify that the DAL2 Card Is Installed Correctly
185
Disconnecting from the Server
185
Connecting to the Standby Server
185
Resolving Alarms
185
Accessing the Standby Server's Maintenance Interface
186
Checking the Software Release on the Standby Server
186
Activating the Preupgrade Service Pack on the Server (R2.X Only)
186
Inserting the Communication Manager CD into the Server
187
Copying Communication Manager to the Server
187
Upgrading Communication Manager on the Server
189
Rebooting the Server
190
Verifying Reboot Progress
191
Suppressing Alarms
192
Verifying Software Operation
192
Performing an Integrity Check on the Second S8700-Series Server
193
Making the Upgrade Permanent on the Server
193
Installing Security and Service Pack Updates, if any
193
Configuring the Processor Ethernet Interface (on the ESS)
194
Accessing the Server Command Line Interface with Ssh Protocol
194
XL Configuration Considerations
196
Performing an Integrity Check on the Second S8700-Series Server
200
Verifying the Operation of the Servers
200
Setting Server A/Server 1 Active for ESS, if Necessary
200
Post-Upgrade Tasks
201
Copying IP Telephone Firmware to the Server, if Necessary (Main Servers Only)
201
Disconnecting from the Standby Server
202
Administering the Node Name for the IP-Alias Address for the Duplicated ESS Servers (after ESS Upgrade and Pre-Upgrade Main)
202
Enabling Scheduled Maintenance with SAT (Main Server Only)
204
Busying out Previously Busied-Out Trunks (Main Server Only)
204
Checking for Translation Corruption with SAT (Main Server Only)
204
Resolving Alarms
205
Backing up Files on the Active Server
205
Releasing Alarm Suppression (Optional)
206
Logging off All Administration Applications on the Active Server
206
Disconnecting from the Active Server
206
Connecting to the Standby Server
206
Resolving Alarms
206
Backing up Files on the Standby Server
207
Releasing Alarm Suppression (Optional)
207
Starting Call Processing on the Lsps and Esss, if any
208
Logging off All Administration Applications
208
Registering Communication Manager
209
Chapter 3: Upgrading Firmware on TN Circuit Packs and Ethernet Switches
211
Prerequisites
211
Upgrade Modules
211
Upgrading Firmware on the Ipsis and Sipis
213
Prerequisites
214
Access the Web Interface
214
Determining Current IPSI Firmware
215
Upgrade Tasks
216
Pre-Upgrade Tasks
216
Copying Files to the Server
216
Upgrade Tasks
218
Interchanging the Ipsis (Duplicated Control Network Only)
221
Post-Upgrade Tasks
222
Upgrading Firmware on TN Circuit Packs
223
Upgrading Firmware on the Avaya Ethernet Switch
225
Appendix A: Accessing the Server
227
Connecting to the Server Directly
227
Computer Specifications
231
Network Configuration
232
Connecting to the Server Remotely over the Network
233
Connecting to the Server Remotely over a Modem
233
Setting up a Dial-Up Connection
233
Dialing up to the Server
234
Finding the IP Address of the Active Server (Duplicated Servers)
234
Disabling the Boot Timeout of the SAMP Board
234
Accessing the System Management Interface (SMI)
235
Using the Command Line Interface
236
Accessing the Server Command Line Interface with Ssh Protocol
236
Network Configuration
238
Logins
238
Browser Settings
240
Connecting Directly to the Server
240
Connecting Remotely through the Network
240
Appendix B: DAL: Removing or Installing
241
Verifying Which DAL Is Installed
241
Removing Power from the Server
242
Removing the Server from the Rack
242
Removing the Cover from the Server
244
Removing the PCI Riser Cage
244
Removing the DAL
245
Installing the DAL2 in the S8710 or S8720
247
Replacing the PCI Riser Cage
248
Replacing the Cover on the Server
250
Installing the DAL2 in the S8730 Server
250
Index
253
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