Avaya S8700 Maintenance Manual page 1623

For multi-connect configurations

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Table of Contents

H323-STN (H.323 IP Station)

Table 8-346. Test #1373 Signaling Path PING Test — Continued

Description / Recommendation

The system could not PING the registered endpoint via the C-LAN.

1. Verify that at least one destination reachable through this port. PING this

2. If the PING to any destination is successful through this port, the link is up.

3. If PING to every destination fails, test the C-LAN port (test port UUCSSpp

4. If only this station cannot be pinged:

The system can successfully send IP packets to the registered endpoint from

destination (ping ip-address xxx.xxx.xxx.xxx).

short), and follow repair procedures for Session Status test (#1286)

Make sure the PC is up

Make sure the PC has a network connection (ethernet or dialup)

Check the ethernet cabling

Continued on next page

Issue 1 May 2002

Troubleshooting