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Direct Internal Calls
A caller can access directly to enter a mailbox, send a Quick Message, or make a network call. For these
direct internal calls, the DEFINITY G3i sends this type of call record:
a = XXX Name to YYY
XXX is the number of the calling extension and YYY is the access extension number. The Octel 200/300
uses the call record information to identify the calling extension.
The Octel 200/300 answers the direct internal call with a prompt determined by the Octel 200/300 COS
assigned to the calling extension's mailbox. The caller then has access to Octel 200/300 call processing
and messaging features.
With called party identification, several enhanced mailbox features are available for extensions
associated with single mailboxes. To take advantage of these features, a caller must be calling from the
extension associated with the caller's mailbox. The Octel 200/300 identifies the mailbox associated with
the caller's extension, so the caller may
Press
-
security code is requested.
Press
-
with INFORMATION Table Index 25 defined as YES.
Press
-
name recorded for the mailbox associated with the extension.
.
Call a network location by entering the network access code and extension/mailbox number
-
(Networking feature).
When calling from any extension, a caller may enter their own mailbox by pressing
their mailbox number and security code.
Forwarded Internal Calls
When a caller at one extension calls another extension and the call is forwarded to Octel 200/300 the
DEFINITY G3i sends a call record in the following format:
a = XXX Name to YYY Name
XXX is the number of the calling extension, YYY is the number of the original called extension, and R is
a code indicating the reason the call was forwarded.
The Octel 200/300 answers the call, prompts the caller with the status of the extension, and offers
messaging and call processing options. If the caller is calling from an extension that has a valid mailbox
and leaves a message, this mailbox number is attached to the caller's message so the Octel 200/300 can
identify which caller left the message. When the person receiving the message listens to it, the Octel
200/300 is able to play the name of the caller who left the message before playing the message itself. The
person receiving the message may automatically reply to the message.
PB60019-01
to enter their mailbox without entering the mailbox number. The Octel 200/300 mailbox
# #
to turn ON/OFF or change the mailbox's personal greeting. Available only to mailboxes
0
to send a Quick Message. When the Octel 200/300 plays the message, it is preceded by the
*
If a caller sends a Quick Message from a phone other than their own, the message is preceded
by the name recorded for that phone's mailbox.
DEFINITY G3 Adaptive Integration
once followed by
#
R
Octel 200/300
7.1-5
S.4.1
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