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Avaya Octel 300 manual available for free PDF download: Installation And Maintenance Manual
Avaya Octel 300 Installation And Maintenance Manual (961 pages)
Message Servers
Brand:
Avaya
| Category:
Adapter
| Size: 2 MB
Table of Contents
Section 1
3
Table of Contents
3
Section 2
8
Chapter 1 Standard DTMF Integration
17
Octel 200/300 / PBX Interaction - Standard DTMF Integration
17
Standard DTMF Integration Vs. Adaptive Integration
19
Standard DTMF Integration
20
Octel 200/300 PBX Interaction in Standard DTMF Integration
21
Primary and Secondary Answering
21
Octel 200/PBX Interaction - Standard DTMF Integration, Secondary Answering Only
22
2 Adaptive Integration
23
Chapter 2 Adaptive Integration
23
Adaptive Integration
25
AI Features
26
Types of Adaptive Integration
27
Octel 200/300/PBX Interaction in Enhanced DTMF In-Band Integration Environment
27
Enhanced DTMF In-Band Integration
27
Octel 200/300/PBX Interaction in RS-232C Data Link Integration Environment
28
RS-232C Data Link Integrations
28
Octel 200/300 System Proprietary Card Integrations
29
Octel 200/300/PBX Interaction in Octel 200/300 Proprietary Card Integration Environment
30
Octel 200/300 Responses for Integrated Calls
33
Called Party Status
33
Called Party Identification
34
Collocated Call Answering and Messaging Features
34
Mailbox Features Available with Adaptive Integration
35
3 Enhanced Dtmf In-Band Integration
37
Chapter 3 Enhanced DTMF In-Band Integration
39
Overview
39
Enhanced DTMF In-Band Integration Benefits
39
Enhanced DTMF In-Band Integration Capabilities
40
In-Band Integration Operation
41
Call Record Type Actions
42
PBX Considerations for Enhanced DTMF In-Band Integration
43
The DTMFINT Table
44
Required and Optional Fields for Call Record Types
48
How to Configure the DTMFINT Table
49
Octel 200/300 Configuration
50
Trace Capabilities
51
List Trace Call Formats - Normal
51
List Trace Entries for Enhanced DTMF In-Band Integration Errors
52
4 Centrex Smdi/Smsi Adaptive Integration
53
Chapter 4 Centrex SMDI/SMSI Adaptive Integration
55
Centrex SMDI Operation
55
The Octel 200/300 Message Server, SMDI, and Centrex Connection
56
Centrex SMDI Limitations
58
Centrex Configuration
60
Octel 200/300 Configuration for Centrex SMDI
61
Configuration Changes Required for MWI and CPI
61
Octel 200/300/Centrex Installation
65
SMDI Call Records
66
Message Desk (Calls Directed to the Octel 200/300)
66
Message Waiting (Response to Command the Octel 200/300 Sent to SMDI)
67
5 Neax-2400 Adaptive Integration
69
Chapter 5 NEAX-2400 Adaptive Integration
69
NEAX-2400 Requirements
70
Chapter 5 NEAX-2400 Adaptive Integration
71
Operation of NEAX-2400 MCI Adaptive Integration
71
The Octel 200/300, MCI, and NEAX-2400 Connection
71
NEAX-2400 MCI Limitations
73
NEAX-2400 Configuration
74
Extension Requirements
74
NEAX-2400 Line Cards
74
MCI Feature
74
Octel 200/300 Configuration for NEAX-2400 MCI
76
Configuration Changes Required for both MWI and CPI
76
Configuration Requirements for MWI
76
Configuration Requirements for CPI
77
After All Changes Have Been Made for MWI and CPI
78
Octel 200/300/NEAX-2400 Installation
79
Cable Connection, Option
79
Cable Connection 1
79
Custom Cable Pin Pattern
80
Octel 200/300 to PBX, RS-232C Male Connectors
80
MCI Call Records
81
MCI Call Record Samples
82
If a Call Record Is Not Received
83
Installation Checklist
84
Equipment Required for Testing
84
Pre-Installation
84
Actual Installation
86
6 Northern Telecom Sl-1 Adaptive Integration
89
Digit Display Set Keyboard Layout - 16 to 32 Ports, Odd # Ports
90
Extension Configuration Commands
90
Installing the SLIC Board
90
Chapter 6 Northern Telecom SL-1 Adaptive Integration
91
Operation of SL-1 Adaptive Integration
91
Sl-1 Pbx Requirements
94
Hardware Requirements
94
Software Requirements
95
Sl-1 Configuration
96
Incoming Trunks
96
Customer Datablock
96
Octel 200/300 Port Extensions
96
SLIC Link Digit Display Telephone Extensions
98
Customer Telephones
101
Octel 200/300 CONFIGURATION
103
Changes for Message Waiting Indication
103
Changes for Called Party Identification
103
Test Equipment
106
Testing
106
Testing Procedures
107
Installation of the SLIC Board
120
Sl-1 Adaptive Integration Maintenance
122
Installation Checklist
125
Pre-Installation
125
Octel 200/300 Configuration Changes to CPI
127
Octel 200/300 Configuration Changes to MWI
127
Actual Installation
127
Test Equipment
131
Chapter 7.1 DEFINITY G3 Adaptive Integration
133
Definity G3 Adaptive Integration
137
Coverage Path Example Data Screen
138
Example Station Data Entry Screen for a Station Extension
138
Function Key Layout for 7407D Display Telephone
138
Hunt Group Data Entry Screen
138
Hunt Group Data Entry Screen, Page 2
138
Station Data Entry Screen for Link
138
Station Data Entry Screen for the Links (1 of 3)
138
Station Data Entry Screen for the Links (2 of 3)
138
Station Data Entry Screen for the Links (3 of 3)
138
Trunk Group Data Entry Screen
138
7.1.1 Operation of Definity G3 Adaptive Integration
139
DEFINITY G3 Call Coverage
140
Called Party Identification Call Processing
141
How Incoming Call Ports Are Selected with the DEFINITY G3
144
7.1.2 Definity G3 Requirements
145
Hardware Requirements
145
Software Requirements
145
Configuration Requirements
145
7.1.3 Definity G3 Configuration
146
Naming Conventions
146
Cor
147
COR Data for LINKS. "LK" Should be the Number of an Available COR
149
COR Data for the Octel 200/300 Ports
150
COR Data for Another System COR
151
ATTIC Link Digital Phone Extensions
152
Station Data Entry Screen for the Links
154
Octel 200/300 Port Extensions
155
Hunt Group Data Entry Screen
157
Hunt Group
157
Hunt Group Data Entry Screen
158
Coverage Path Example Data Screen
159
Trunk Groups
160
Trunk Group Data Entry Screen
161
Station Extensions
161
Example Station Data Entry Screen for a Station Extension
162
7.1.4 Octel 200/300 Configuration
163
Changes for Message Waiting Indication
163
Changes for Called Party Identification
164
7.1.5 Definity G3 Testing and Installation
167
Configuration of Test Extensions
168
DEFINITY G3I Testing
168
Test Equipment
167
Function Key Layout for 7407D Display Telephone
169
Testing Procedure
170
Installation of the ATTIC Board
176
Testing of Adaptive Integration Features
177
7.1.6 Definity G3 Maintenance
185
Octel 200/300 Requirements
189
7.1.7 Installation Checklist
189
Pre-Installation
189
Class of Restriction Checklist
190
ATTIC Link Digital Phone Extension Checklist
190
Coverage Path Configuration Checklist
191
Installing the ATTIC Board
192
Configuration for MWI
192
Actual Installation
192
Configuration Changes to CPI
193
Test Equipment
194
At&T System 75/Definity G1 Adaptive Integration
195
Coverage Path Example Data Screen
196
Example Station Data Entry Screen for a Station Extension
196
Test Equipment
196
Hunt Group Data Entry Screen
196
Hunt Group Data Entry Screen, Page 2
196
Station Data Entry Screen for an Octel 200/300 Port Extension
196
Station Data Entry Screen for the Links, Page 1
196
Station Data Entry Screen for the Links, Page 2
196
Station Data Entry Screen for the Links, Page 3
196
Trunk Group Data Entry Screen
196
7.2.1 Operation of At&T System 75 Adaptive Integration
197
System 75 Call Coverage
198
Called Party Identification Call Processing
199
How Incoming Call Ports Are Selected with the AT&T System 75
202
7.2.2 At&T System 75 Requirements
203
Hardware Requirements
203
Software Requirements
203
Configuration Requirements
203
7.2.3 At&T System 75 Configuration
204
Naming Conventions
204
Cor
205
ATTIC Link Digital Phone Extensions
210
Octel 200/300 Port Extensions
213
Hunt Group
214
Coverage Paths
216
Trunk Groups
217
Trunk Group Data Entry Screen
218
Station Extensions
219
7.2.4 Octel 200/300 System Configuration
221
Changes for Message Waiting Indication
221
Changes for Called Party Identification
222
7.2.5 At&T System 75 Testing and Installation
225
Configuration of Test Extensions
226
AT&T System 75 Testing
226
13 Function Key Layout for 7407D Display Telephone
227
Testing Procedure
228
Installation of the ATTIC Board
235
Testing of Adaptive Integration Features
236
7.2.6 At&T System 75 Maintenance
243
7.2.7 Installation Checklist
247
Pre-Installation
247
Station Configuration Checklist
250
Configuration for MWI
250
Actual Installation
250
11 Configuration Changes to CPI
251
At&T System 85/Definity G2 Adaptive Integration
253
Test Equipment
254
AT&T System 85 Software and Hardware Checklist
254
Requirements
254
Link Digital Phone Extension Checklist
254
AT&T 85 Call Coverage
254
AT&T 85 Trunk Groups Configuration Checklist
254
7.3.1 Operation of At&T System 85 Adaptive Integration
255
System 85 Call Coverage
256
Called Party Identification Call Processing
257
7.3.2 At&T System 85 Requirements
260
Hardware Requirements
260
Software Requirements
260
Configuration Requirements
260
7.3.3 At&T System 85 Configuration
261
Naming Conventions
262
Integration Unit 1, Link 1 and Integration Unit 1, Link 2 (Four Ports or Less)
268
Integration Unit 1, Link 1 (Five or more Ports)
269
Integration Unit 1, Link 2 (Five or more Ports)
270
Integration Unit 2, Link 1 (Five or more Ports)
271
Integration Unit 2, Link 2 (Five or more Ports)
272
Call Coverage
273
Trunk Groups
273
Station Extensions
274
7.3.4 Octel 200/300 Configuration
275
Changes for Message Waiting Indication
275
Changes for Called Party Identification
276
7.3.5 At&T System 85 Testing and Installation
279
Configuration of Test Extensions
280
AT&T System 85 Testing
280
Function Key Layout for 7407D Display Telephone
281
Testing Procedure
282
Installation of the ATTIC Board
288
Testing of Adaptive Integration Features
289
7.3.6 At&T System 85 Maintenance
296
7.3.7 Installation Checklist
299
Pre-Installation
299
Station Configuration Checklist
301
Actual Installation
301
Appendix A At&T System 85/Definity G2
305
Configuration
305
Appendix A Contents
308
To Define the COS for the Octel 200/300 Ports
308
To Assign a COS to an Extension for the Octel 200/300 Ports and Links 1 and
309
To Assign the Equipment Location for the Digital Links
310
To Assign the Octel 200/300 Port Extensions to 2500 Ports
310
To Assign the Octel 200/300 Ports as an Appearance on a Link
310
To Busy out CMS
313
To Define the Pilot Number for the ACD (UCD) Group
313
To Specify the Characteristics of the ACD (UCD) Group
313
To Add the Octel 200/300 Port Extensions to the ACD (UCD) Group
314
To Specify Names for the Links
314
To Specify Names for the Octel 200/300 Port Extensions
314
Appendix B At&T System 85/Definity G2
315
Appendix B Contents
320
To Assign a Cos for the Octel 200/300 Ports
320
Physical Equipment Location Assignment
322
To Program Digital Link 1 on Integration Unit
325
To Assign Extension for Link 1 on Integration Unit
327
To Program Digital Link 2 on Integration Unit 1
329
To Assign Extension for Link 2 on Integration Unit
331
To Program Digital Link 1 on Integration Unit
333
To Assign Extension for Link 1 on Integration Unit
335
To Program Digital Link 2 on Integration Unit
337
To Assign Extension for Link 2 on Integration Unit
339
15. to Define an Acd (Ucd) Group
342
16. to Define the Members of the Acd (Ucd) Group
343
17. to Define the Vector Directory Number
344
18. to Set up Vector Features for Overflow
345
19. to Assign the Call Vector to the Vectoring Directory Number
346
Chapter 8.1 ROLM CBX Adaptive Integration
347
Rolm Cbx Adaptive Integration
351
Test Equipment
352
Chapter 8.1 ROLM CBX Adaptive Integration
353
8.1.1 Operation of Rolm Adaptive Integration
353
8.1.2 Rolm Cbx Requirements
356
Hardware Requirements
356
Software Requirements
356
8.1.3 Rolm Specific Configuration
357
Incoming Trunks
357
Octel 200/300 Port Extensions
357
RIC Display Phone Extensions
357
Display Phone Keyboard Layout Octel
360
Display Phone Keyboard Layout - with 16 to 32 Ports (Odd Ports)
361
Display Phone Keyboard Layout - with 16 to 32 Ports (Even Ports)
362
Customer Telephones
363
8.1.4 Octel 200/300 Configuration
364
Changes for Message Waiting Indication
364
Changes for Called Party Identification
364
8.1.5 Rolm Testing
367
LED Operation for Power-Up Routine
382
Octel 200/300 Requirements
386
ROLM Requirements
386
Octel 200/300 Configuration Changes to CPI
387
Installing the RIC Board
388
ROLM Configuration
388
ROLM Requirements
390
8.2.6 Rolm Board Installation
418
8.2.7 Rolm Adaptive Integration Maintenance
420
Octel 200/300 Configuration Changes to MWI
424
Installing the RIC Board
425
DCE Pinouts for J2 to PBX Integration Cable
428
Port Number and Packet Port ID Number Correspondence
428
Equipment Required for Testing
428
The Octel 200/300 Requirements
428
Octel 200/300 and Millennium Connection
429
Chapter 9 Cortelco Millennium Adaptive Integration
431
Millennium Requirements
433
Strapping Diagram for RS-232C IDEA II PBA
434
Wiring of Data Link
440
Data Cable Configuration
441
Chapter 9 Cortelco Millennium Adaptive Integration
429
Installation Checklist
444
Actual Installation
445
The Octel 200/300 Configuration Changes for MWI
446
The Octel 200/300 Configuration Changes for CPI
447
After All Changes Have Been Made for MWI and CPI
447
Test Equipment
454
Octel 200/300 Configuration Changes for MWI and CPI
454
10.1.2 Mitel Sx-200 Digital Requirements
459
10.1.4 Mitel Sx-200 Digital Configuration
466
Diagram of the Superset 4 Telephone
479
Octel 200/300 Configuration Changes for MWI and CPI
499
After All Changes Have Been Made for MWI and CPI
500
Installation and Testing
500
Chapter 10.2 Mitel SX-100/SX-200 Analog Adaptive Integration
501
Test Equipment
502
Octel 200/300 Configuration Changes for MWI and CPI
502
10.2.2 Mitel Sx-100/Sx-200 Analog Requirements
507
Chapter 10.2 Mitel SX-100/SX-200 Analog Adaptive Integration
509
10.2.4 Mitel Sx-100/Sx-200 Analog Configuration
511
Diagram of the Superset 4 Telephone
521
After All Changes Have Been Made for MWI and CPI
542
Installation and Testing
542
Chapter 10.3 Mitel SX-2000 S & SX-2000 SG Adaptive Integration
543
Mitel SX-2000 Requirements
543
Mitel SX-2000 Configuration
543
Test Equipment
544
After All Octel 200/300 Configuration Changes Are Complete
544
Call Rerouting First Alternative Assignment Example
549
Call Rerouting Second Alternative Assignment Example
549
Call Rerouting Always Alternative Assignment Example
549
Call Rerouting Assignment Example Entries
550
Diagram of the Superset 4 Telephone
571
Installation and Testing
594
Test Equipment
612
M1 Extension Configuration Commands
612
RS-232C Configuration
612
M1 Requirements
612
11.3 M1 Configuration
618
M1 (2616) Keyboard Layout
624
Typical Meridian 1 Adaptive Integration Installation
629
SIC8 I/O Panel Designations
630
RS-232-C Pinouts Connecting the M2616 to the SIC8 I/O Panel
630
First Example of Meridian Modular Telephone Cross-Connections
631
Second Example of Meridian Modular Telephone Cross-Connections
631
Octel 200/300 Requirements
655
Octel 200/300 Configuration Changes to MWI
655
COR Data for APIC Ports
672
COR Data Showing Port COR Marked y
673
APIC Port Data Entry Screen − Display Button Assignments
676
Hunt Group Data Entry Screen
677
Hunt Group Data Entry Screen − Group Member Assignments
678
Installing the SIC8 Board
697
Test Equipment
708
Chapter 12.2 AT&T System 75/Definity G1 Adaptive Integration with APIC
717
COR Data Showing Port COR Marked y
718
COR Data for Another System COR − Showing Port COR Marked y
719
Chapter 12.2 AT&T System 75/Definity G1 Adaptive Integration with APIC
719
APIC Port Data Entry Screen − Display Button Assignments
722
Hunt Group Data Entry Screen − Group Member Assignments
723
Test Equipment
751
Test Equipment
809
Chapter 13 Northern Telecom Adaptive Integration with NPIC
811
M1 (2616) Keyboard Layout
821
Chapter 10.1 Mitel SX-200 Digital Adaptive Integration
449
Chapter 10.1 Mitel SX-200 Digital Adaptive Integration
453
Pre-Installation
453
Actual Installation
453
Chapter 11 Meridian 1 Adaptive Integration
613
Chapter 12.1 Definity G3 Adaptive Integration with APIC
671
Chapter 13 Northern Telecom Adaptive Integration with NPIC
809
M1 Extension Configuration Commands for Hunt Group
809
M1 Extension Configuration Commands for ACD Group
809
Chapter 15 DPNSS Integration
875
Abbreviations for DPNSS Channel/Port State
875
DPNSS Message Types
875
DPNSS Clearing/Rejection Cause Code
875
Chapter 16 ISDN Integration
901
Abbreviations for ISDN Channel/Port State
901
Chapter 17 QSIG Integration
917
Abbreviations for QSIG Channel/Port State
917
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