Avaya Octel 200 Manuals

Manuals and User Guides for Avaya Octel 200. We have 2 Avaya Octel 200 manuals available for free PDF download: Installation And Maintenance Manual

Avaya Octel 200 Installation And Maintenance Manual (961 pages)

Message Servers

Brand: Avaya | Category: Adapter | Size: 2.78 MB

Section 1

3
- Table of Contents
  3
Section 2

8
- Chapter 1 Standard DTMF Integration
  
  17
2 Adaptive Integration

23
- Chapter 2 Adaptive Integration
  
  23
3 Enhanced Dtmf In-Band Integration

37
- Chapter 3 Enhanced DTMF In-Band Integration
  
  39
4 Centrex Smdi/Smsi Adaptive Integration

53
- Chapter 4 Centrex SMDI/SMSI Adaptive Integration
  
  55
5 Neax-2400 Adaptive Integration

69
- Chapter 5 NEAX-2400 Adaptive Integration
  
  69
6 Northern Telecom Sl-1 Adaptive Integration

89
- Digit Display Set Keyboard Layout - 16 to 32 Ports, Odd # Ports
  90
- Extension Configuration Commands
  90
- Installing the SLIC Board
  90
- Chapter 6 Northern Telecom SL-1 Adaptive Integration
  
  91
  - Operation of SL-1 Adaptive Integration
    91
  - Sl-1 Pbx Requirements
    94
    
    Hardware Requirements
    94
    
    Software Requirements
    95
  - Sl-1 Configuration
    96
    
    Incoming Trunks
    96
    
    Customer Datablock
    96
    
    Octel 200/300 Port Extensions
    96
    
    SLIC Link Digit Display Telephone Extensions
    98
    
    Customer Telephones
    101
  - Octel 200/300 CONFIGURATION
    103
    
    Changes for Message Waiting Indication
    103
    
    Changes for Called Party Identification
    103
    
    Test Equipment
    106
  - Testing
    106
    
    Testing Procedures
    107
  - Installation of the SLIC Board
    120
  - Sl-1 Adaptive Integration Maintenance
    122
  - Installation Checklist
    125
    
    Pre-Installation
    125
    
    Octel 200/300 Configuration Changes to CPI
    127
    
    Octel 200/300 Configuration Changes to MWI
    127
    
    Actual Installation
    127
    
    Test Equipment
    131
- Chapter 7.1 DEFINITY G3 Adaptive Integration
  
  133
Definity G3 Adaptive Integration

137
- Coverage Path Example Data Screen
  138
- Example Station Data Entry Screen for a Station Extension
  138
- Function Key Layout for 7407D Display Telephone
  138
- Hunt Group Data Entry Screen
  138
- Hunt Group Data Entry Screen, Page 2
  138
- Station Data Entry Screen for Link
  138
- Station Data Entry Screen for the Links (1 of 3)
  138
- Station Data Entry Screen for the Links (2 of 3)
  138
- Station Data Entry Screen for the Links (3 of 3)
  138
- Trunk Group Data Entry Screen
  138
- 7.1.1 Operation of Definity G3 Adaptive Integration
  139
- 7.1.2 Definity G3 Requirements
  145
  - Hardware Requirements
    145
  - Software Requirements
    145
  - Configuration Requirements
    145
- 7.1.3 Definity G3 Configuration
  146
  - Naming Conventions
    146
  - Cor
    147
    
    COR Data for LINKS. "LK" Should be the Number of an Available COR
    149
  - COR Data for the Octel 200/300 Ports
    150
  - COR Data for Another System COR
    151
  - ATTIC Link Digital Phone Extensions
    152
  - Station Data Entry Screen for the Links
    154
  - Octel 200/300 Port Extensions
    155
- Hunt Group Data Entry Screen
  157
  - Hunt Group
    157
- Hunt Group Data Entry Screen
  158
- Coverage Path Example Data Screen
  159
  - Trunk Groups
    160
- Trunk Group Data Entry Screen
  161
  - Station Extensions
    161
- Example Station Data Entry Screen for a Station Extension
  162
- 7.1.4 Octel 200/300 Configuration
  163
  - Changes for Message Waiting Indication
    163
  - Changes for Called Party Identification
    164
- 7.1.5 Definity G3 Testing and Installation
  167
  - Configuration of Test Extensions
    168
  - DEFINITY G3I Testing
    168
- Test Equipment
  167
- Function Key Layout for 7407D Display Telephone
  169
  - Testing Procedure
    170
  - Installation of the ATTIC Board
    176
  - Testing of Adaptive Integration Features
    177
- 7.1.6 Definity G3 Maintenance
  185
  - Octel 200/300 Requirements
    189
- 7.1.7 Installation Checklist
  189
- Installing the ATTIC Board
  192
  - Configuration for MWI
    192
  - Actual Installation
    192
- Configuration Changes to CPI
  193
- Test Equipment
  194
At&T System 75/Definity G1 Adaptive Integration

195
- Coverage Path Example Data Screen
  196
- Example Station Data Entry Screen for a Station Extension
  196
  - Test Equipment
    196
- Hunt Group Data Entry Screen
  196
- Hunt Group Data Entry Screen, Page 2
  196
- Station Data Entry Screen for an Octel 200/300 Port Extension
  196
- Station Data Entry Screen for the Links, Page 1
  196
- Station Data Entry Screen for the Links, Page 2
  196
- Station Data Entry Screen for the Links, Page 3
  196
- Trunk Group Data Entry Screen
  196
- 7.2.1 Operation of At&T System 75 Adaptive Integration
  197
- 7.2.2 At&T System 75 Requirements
  203
  - Hardware Requirements
    203
  - Software Requirements
    203
  - Configuration Requirements
    203
- 7.2.3 At&T System 75 Configuration
  204
  - Naming Conventions
    204
  - Cor
    205
  - ATTIC Link Digital Phone Extensions
    210
  - Octel 200/300 Port Extensions
    213
  - Hunt Group
    214
  - Coverage Paths
    216
  - Trunk Groups
    217
- Trunk Group Data Entry Screen
  218
  - Station Extensions
    219
- 7.2.4 Octel 200/300 System Configuration
  221
  - Changes for Message Waiting Indication
    221
  - Changes for Called Party Identification
    222
- 7.2.5 At&T System 75 Testing and Installation
  225
  - Configuration of Test Extensions
    226
  - AT&T System 75 Testing
    226
- 13 Function Key Layout for 7407D Display Telephone
  227
  - Testing Procedure
    228
  - Installation of the ATTIC Board
    235
  - Testing of Adaptive Integration Features
    236
- 7.2.6 At&T System 75 Maintenance
  243
- 7.2.7 Installation Checklist
  247
  - Pre-Installation
    247
  - Station Configuration Checklist
    250
  - Configuration for MWI
    250
  - Actual Installation
    250
- 11 Configuration Changes to CPI
  251
At&T System 85/Definity G2 Adaptive Integration

253
- Test Equipment
  254
- 7.3.1 Operation of At&T System 85 Adaptive Integration
  255
  - System 85 Call Coverage
    256
  - Called Party Identification Call Processing
    257
- 7.3.2 At&T System 85 Requirements
  260
  - Hardware Requirements
    260
  - Software Requirements
    260
  - Configuration Requirements
    260
- 7.3.3 At&T System 85 Configuration
  261
- 7.3.4 Octel 200/300 Configuration
  275
  - Changes for Message Waiting Indication
    275
  - Changes for Called Party Identification
    276
- 7.3.5 At&T System 85 Testing and Installation
  279
  - Configuration of Test Extensions
    280
  - AT&T System 85 Testing
    280
  - Function Key Layout for 7407D Display Telephone
    281
  - Testing Procedure
    282
  - Installation of the ATTIC Board
    288
  - Testing of Adaptive Integration Features
    289
- 7.3.6 At&T System 85 Maintenance
  296
- 7.3.7 Installation Checklist
  299
  - Pre-Installation
    299
  - Station Configuration Checklist
    301
  - Actual Installation
    301
Appendix A At&T System 85/Definity G2

305
- Configuration
  305
Appendix B At&T System 85/Definity G2

315
- Appendix B Contents
  
  320
Rolm Cbx Adaptive Integration

351

Avaya Octel 200 Installation And Maintenance Manual (687 pages)

Brand: Avaya | Category: Server | Size: 3.26 MB

Table of Contents

12
- Compliance Statements
  3
- System Parameters
  7
- Hardware
  15
  - Executing Commands
    21
1 Install

25
2 Hardware

61
- Octel 200/300 Cabinets
  73
- Octel 200/300 Connectors
  73
- Octel 200/300 Controllers
  73
- Direct Access Card (DAC)
  78
- Line Interface Cards
  78
- Octel 200/300 Subsystems
  78
- Telemarketing Line Card (TLC)
  78
- Entryworks ACP Card
  79
- LAN Card
  79
- Integration Cards
  80
- Central Processing Unit (CPU)
  81
- Voice Control Unit (VCU)
  81
- Power Supply Unit (Psu)
  83
- PSU DC Voltages
  84
  - Power Fail
    84
  - Octel 200/300 Motherboard
    86
  - External Connections
    86
  - Floppy Disk Drive
    87
- Motherboard Interconnections
  87
  - Hard Disk Drives
    88
  - Works for Serenade Hard Disk
    89
  - Subsystem Configurations
    89
- Octel 200/300 Subsystems
  89
- Octel 200 Subsystems
  94
- Octel 300 Subsystems
  95
- Octel 200 Cabinet Shelf Structure Front View
  96
- Octel 200 Figures
  96
- Octel 300 Cabinet Shelf Structure Front View
  101
3 Preparing the Phone System

107
- How the Octel 200/300 Works with the Phone System
  109
  - Interfaced Installations
    110
  - Integrated Installations
    111
  - Answering Incoming Calls
    111
  - Acting as a Message Center
    112
- Determining Necessary Changes
  113
- Changes to Central Office Trunking
  114
  - Additional Trunking
    114
  - Ordering PE Trunking Changes
    114
- Phone System Configuration
  116
  - Port Extensions
    116
  - Called Extensions
    117
  - Trunks
    117
  - Trunk Redirection
    117
  - Ordering Phone System Changes
    118
  - Implementing the Octel 200/300 on Pbxs Without DIL Feature
    120
  - Upgrade the PBX to a Feature Package Offering the DIL Feature
    121
  - Use DID Numbers
    121
  - Place the Console in Night Mode
    121
4 Installation

123
- Receiving the Equipment
  127
  - Inspecting for Shipping Damage
    127
  - Unpacking the Cabinet
    127
  - Reshipping
    128
  - Moving the Equipment On-Site
    129
- Installation Requirements
  130
  - Site Requirements
    130
  - Power Requirements
    130
- Fax Application Processor
  135
- Terminal Communications
  140
- Octel 200/300 Hardware Installation
  147
  - Starting up the Message Server
    147
  - Powering up
    147
  - Measuring DC Voltages
    149
- Octel 200/300 Software Installation
  150
- Connecting the Phone System to the Octel
  152
  - Connection Overview
    152
  - Verifying the Equipment
    152
  - Connector Blocks
    153
  - Wiring
    154
- Octel 200/300 Testing
  156
- Tracking the Installation
  164
- Octel 300 Cabinet
  181
  - 4.10 Octel 300 Rack Mount Installation
    181
  - PB60019−01 Octel 200/300 S
    181
  - Preinstallation
    182
  - Installation
    182
  - Removal
    183
5 Reports

185
- Chapter 5 Reports
  
  188
  - Overview
    188
  - Listing and Clearing Reports
    189
    
    Listing a Report
    189
    
    Listing User Statistics (Selections 3, 4, 7, 8, and 9)
    190
    
    Clearing a Report
    191
  - System Performance Report
    193
    
    Call Summary
    195
    
    Message Summary
    199
    
    Disk Usage
    200
    
    Digital Network Performance Report
    201
    
    Lan Connections
    203
  - Network Traffic Report
    204
    
    Message Delivery
    205
    
    To Location
    205
    
    Names Directory
    206
    
    Network Scheduled
    206
    
    Digital Network Traffic Report
    207
    
    Feature Use Totals
    207
    
    Network Access Totals
    207
    
    Connections
    208
    
    Message Delivery
    209
    
    Network Scheduled
    209
    
    Other Digital Network Information
    209
  - User Message Statistics
    210
    
    Messaging Statistics
    211
  - User Calling Statistics
    212
    
    Call Processing Statistics
    212
  - Disk Usage Report
    214
    
    Storage Capacity Based on Message Type
    215
    
    Total of Minutes
    215
    
    Total System Message Storage
    215
  - Port Statistics
    216
    
    Individual Port Statistics
    218
    
    Port Group Statistics
    218
    
    All Port Statistics
    219
  - Mailbox Usage
    220
  - 5.10 User Status Detail
    221
  - 5.11 Integration Calling Statistics
    222
    
    Incoming Calls
    222
    
    System Performance by COS
    222
    
    Caller's Initial Action
    225
    
    Subsequent Actions
    226
6 Maintenance Commands

229
- Maintenance Commands
  231
- Command Summary
  243
  - List Commands
    243
- System Performance by COS
  244
- Chapter 6 Maintenance Commands
  
  245
  - Clear Commands
    246
    
    Test Commands
    247
    
    System Service Mode Commands
    249
    
    Miscellaneous Commands
    252
  - Diagnostics
    261
    
    Mailbox Configuration Status
    261
    
    Message Status
    263
    
    Network Diagnostics
    265
    
    Lan Status
    267
    
    Port Configuration Status
    272
    
    Port Mapping Status
    272
    
    Floppy Disk Drive Diagnostics
    273
    
    Hard-Disk-Drive Diagnostics (DEX)
    274
    
    Disk Information Status (L DMAP)
    275
    
    Line Interface Card Diagnostics
    276
    
    Update Integration
    278
    
    Port Status
    279
    
    Port State Description
    280
    
    Alarm Test
    281
    
    System Forwarding
    284
    
    System Initialization
    284
    
    List Features
    285
    
    System Status
    285
  - Application Delays
    288
    
    How Tones Are Recognized
    288
    
    How to Modify Application Delays
    290
    
    Modifiable Application-Delay Indexes
    292
    
    Using UPDATE to Modify Application Delays
    299
  - Message Block and Message Purge
    301
    
    Marking a Message Unplayable
    301
    
    MPURGE Command Usage
    303
7 Log Commands

307
- Log Commands
  309
- Chapter 7 LOG Commands
  
  311
  - LOG Command
    311
    
    Log Options
    311
  - Call Processing Trace (CPT)
    315
    
    Using the CPT Log
    315
    
    Printing the CPT Log
    316
    
    Using the List Trace Command
    318
    
    Using the LOG PR CPT Command
    322
    
    Examples Using LOG PR CPT
    324
    
    Examples Using LOG PR CPT for Untraced Activities
    326
    
    Displaying Types of Events and Supplemental (AUX) Activities
    330
  - Call Detail Record Log
    331
    
    Configuring the CDR Log
    336
    
    Displaying Call Detail Records
    339
    
    Setting Display Specifications
    340
    
    Display Filters
    343
    
    CDR Size by Transaction Type
    346
    
    Examples of Various CDR Log Screens
    347
  - Namesend Activity Trace Log
    350
  - Moves, Adds, and Changes Log
    353
    
    Types of Configuration Table Entries Logged
    353
    
    Class of Service
    354
    
    User Table
    356
  - Server Activity Trace Log
    360
- Appendix Acall-Processing Trace Activities
  
  369
  - Chapter 8 System Errors and Traffic Pegs
    
    383
    
    Boot ROM Diagnostics
    387
    
    Hardware Errors
    391
    
    Traffic Peg Count Table
    426
  - Chapter 9 Hardware Replacement
    
    449
    
    Hardware Replacement Guidelines
    449
    
    Hardware Replacement
    450
    
    Air Filter
    451
    
    Hardware Maintenance and Diagrams
    451
    
    Octel 200/300 Preventive Maintenance
    451
    
    Octel 200 Diagrams
    452
    
    Octel 200 Cabinet
    455
    
    Octel 300 Diagrams
    457
    
    Hardware Replacement Guidelines
    461
    
    Printed Circuit Assembly (Pca) Replacement
    461
    
    Integration Card Replacement
    464
    
    Local Area Network (Lan) Card Replacement
    466
    
    Dtic Replacement
    468
    
    Fax Application Processor Replacement
    473
    
    Hard Disk Drive Replacement
    474
    
    Removing the Hard Disk Drive
    475
    
    Power Supply Unit Replacement
    479
    
    Octel 200 Fan Panel Assembly
    499
    
    Octel 300 Fan Tray Replacement
    499
    
    Octel 200/300 Air Filter Cleaning
    500
    
    Installing the Air Filter
    501
    
    Motherboard Assembly Replacement
    501
    
    Octel 300 Load Resistor Assembly Replacement
    509
    
    Option Control Chip (OCC)
    511
  - Chapter 10 Digital Trunk Interface Card (DTIC)
    
    513
    
    Overview
    513
    
    10.1 Digital Trunk Interface Card (Dtic) Overview
    515
    
    Dtic Hardware
    515
    
    10.2 How to Configure the Dtic
    517
    
    10.3 Troubleshooting and Maintenance
    523
    
    Dtic Not up
    524
    
    Call into System, Phone Rings but Is Never Answered
    532
    
    Modem Connection Has Garbage Characters
    532
    
    System Answers but Pops or Buzzes
    532
    
    System Answers but Voice Quality Is Poor
    532
    
    Dtic Still Does Not Operate Correctly
    533
    
    Ports on the Dtic Configured for Ringing but Do Not Answer Calls
    533
  - Chapter 11 LAN Card
    
    535
    
    LAN Installation and Configuration
    535
    
    Testing the LAN
    535
    
    Lan Card
    537
    
    11.1 Overview
    539
    
    11.2 Lan Installation and Configuration
    540
    
    11.3 Testing the Lan
    545
    
    11.4 Taking the Lan out of Service
    549
- Appendix Ainternet Addressing
  
  553
  - Subnet Addressing
    555
- Appendix B Simple Network Management Protocol (SNMP)
  
  560
  - Configuring Snmp
    565
- Appendix C Octel Private MIB
  
  571
  - Chapter 12 Procedures
    
    585
    
    Electronic Feature Delivery
    585
    
    Floppy Directory
    585
    
    Floppy Disk Backup Procedures
    585
    
    Floppy Disk Restore Procedures
    585
    
    Electronic Feature Delivery
    589
    
    12.2 Floppy Disk Backup Procedures
    591
    
    Backing up All Names
    594
    
    Backing up Local Names
    596
    
    Backing up Network Names
    598
    
    Backing up Greetings by Cos
    600
    
    Backing up a Single Greeting
    602
    
    Backing up a Scripted or Sequential Mailbox
    604
    
    Backing up All Personal Distribution List Names
    606
    
    Backing up Language Prompts
    608
    
    12.3 Floppy Disk Restore Procedures
    610
    
    Restoring All Names
    613
    
    Restoring Local Names
    615
    
    Restoring a Name to a Different Mailbox
    617
    
    Restoring Network Names
    619
    
    Restoring a Single Greeting
    621
    
    Restoring a Greeting to a Different Mailbox
    622
    
    Restoring a Scripted or Sequential Mailbox
    623
    
    Restoring All Personal Distribution List Names
    624
    
    Restoring Language Prompts
    625
    
    12.4 Floppy Directory
    627
    
    12.5 Errors
    628
    
    Hard Disk Procedures
    629
    
    Hard Disk Add
    633
    
    Hard Disk Copy
    637
    
    Hard Disk Remove
    640
    
    Hard Disk Replace
    644
    
    Hard Disk Restore
    648
    
    12.7 Adding Languages
    658
    
    Upgrade Languages
    658
    
    Adding Language Prompts
    661
    
    Digital Trunk Interface Card (DTIC
    670
    
    LAN Card
    671
    
    Procedures
    671

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Avaya Octel 200 Manuals

Avaya Octel 200 Installation And Maintenance Manual (961 pages)

Table of Contents

Section 1

Section 2

Chapter 1 Standard DTMF Integration

2 Adaptive Integration

Chapter 2 Adaptive Integration

3 Enhanced Dtmf In-Band Integration

Chapter 3 Enhanced DTMF In-Band Integration

4 Centrex Smdi/Smsi Adaptive Integration

Chapter 4 Centrex SMDI/SMSI Adaptive Integration

5 Neax-2400 Adaptive Integration

Chapter 5 NEAX-2400 Adaptive Integration

6 Northern Telecom Sl-1 Adaptive Integration

Chapter 6 Northern Telecom SL-1 Adaptive Integration

Chapter 7.1 DEFINITY G3 Adaptive Integration

Definity G3 Adaptive Integration

At&T System 75/Definity G1 Adaptive Integration

At&T System 85/Definity G2 Adaptive Integration

Appendix A At&T System 85/Definity G2

Appendix B At&T System 85/Definity G2

Appendix B Contents

Chapter 8.1 ROLM CBX Adaptive Integration

Rolm Cbx Adaptive Integration

Chapter 9 Cortelco Millennium Adaptive Integration

Chapter 10.1 Mitel SX-200 Digital Adaptive Integration

Chapter 11 Meridian 1 Adaptive Integration

Chapter 12.1 Definity G3 Adaptive Integration with APIC

Chapter 13 Northern Telecom Adaptive Integration with NPIC

Chapter 15 DPNSS Integration

Chapter 16 ISDN Integration

Chapter 17 QSIG Integration

Avaya Octel 200 Installation And Maintenance Manual (687 pages)

Table of Contents

Table of Contents

1 Install

2 Hardware

3 Preparing the Phone System

4 Installation

5 Reports

Chapter 5 Reports

6 Maintenance Commands

Chapter 6 Maintenance Commands

7 Log Commands

Chapter 7 LOG Commands

Appendix Acall-Processing Trace Activities

Chapter 8 System Errors and Traffic Pegs

Chapter 9 Hardware Replacement

Chapter 10 Digital Trunk Interface Card (DTIC)

Chapter 11 LAN Card

Appendix Ainternet Addressing

Appendix B Simple Network Management Protocol (SNMP)

Appendix C Octel Private MIB

Chapter 12 Procedures

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