Avaya Octel 200 Installation And Maintenance Manual page 294

Message servers
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7.3-40
Integration Volume
c.
Does the Octel 200/300 answer properly?
NO
.
d. Enter the extension number of phone C. Does the Octel 200/300 respond with "Thank you, just
a moment . . ."? The Octel 200/300 should respond, "Extension EXT-C is busy/unavailable.
Please leave a message at the tone, enter another extension number, or press zero for
assistance."
e.
Leave a test message for phone C. Hang up phone C.
.
f.
The Octel 200/300 should now initiate a message waiting notification call to phone C. Does the
Octel 200/300 call the extension associated with phone C?
NO
g. Answer the notification call. Octel 200/300 should say: "There is one message for EXT-C"
h. Enter Ext-C's mailbox and listen to the test message. Does the message sound clear?
NO
i.
Press
with "One message will be erased." ? Press
respond with "Good-bye"?
NO
j.
Hang up phone C.
11. FORWARDED INTERNAL CALL TO AN EXTENSION THAT DOES NOT HAVE THE
EXTENSION NUMBER IN THE NAME FIELD
This test verifies that the Octel 200/300 correctly processes a call to an extension that does not
have the extension number in the name field.
In the PBX, configure the name for phone C to be "Test C". Do not include the extension number in
the name field.
a.
Take phone C off-hook to make it appear busy.
b. From phone A, call phone C. Does the Octel 200/300 answer with the greeting for Trunk Group
0 (zero)?
NO
c.
Enter
Octel 200/300
S.4.1
Determine the cause and correct the problem before continuing.
'
You may prefer to use the Quick Message feature to leave a message for phone C instead
of following the instructions of steps d. and e.
A message is not delivered to a mailbox unless it is at least 4.5 seconds in length. Leave a
test message approximately 15-20 seconds in length to ensure a valid message. The
mailbox for phone C must be entered in the Octel 200/300 USER Table or does not offer
to take a message.
Determine the cause and correct the problem before continuing.
'
Determine the cause and correct the problem before continuing.
'
to erase the message. Press
3
To any of the above, determine the cause and correct the problem before
'
continuing.
Determine the cause and correct the problem before continuing.
'
to exit from the Octel 200/300. Hang up phone A and phone C.
9
9
to exit the mailbox. Does the Octel 200/300 respond
9
to exit the system. Does the Octel 200/300
9
PB60019-01

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