Avaya Octel 200 Installation And Maintenance Manual page 870

Message servers
Hide thumbs Also See for Octel 200:
Table of Contents

Advertisement

14−26 Integration Volume
NO ® Determine the cause and correct the problem before continuing.
d. While still connected to the message server, enter the mailbox number of mailbox B (this
should be the same as the extension number of phone B).
Does the message server respond with the prompt, "Thank you. Just a moment"?
NO ® Determine the cause and correct the problem before continuing.
e.
After a short interval, does the message server respond with, "Extension EXT-B is unavailable.
Please leave a message at the tone"?
NO ® Determine the cause and correct the problem before continuing.
f.
Dial
phone B.
11.
CALLS TO THE INTERCEPT EXTENSION
This test verifies that the message server can transfer a call to the Intercept position (attendant)
when the caller does nothing or dials
a.
From phone A, call outside of the MD110 and back in on a trunk that auto-terminates to the
message server.
Does the message server answer properly?
NO ® Determine the cause and correct the problem before continuing.
b. Listen to the complete company greeting. Dial
Do you reach the correct intercept position?
NO ® Determine the cause and correct the problem before continuing.
c.
From phone A, call out and back in on a trunk that auto-terminates to the message server. When
the message server answers, let the system time out (do not enter any digits).
d. Does the message server transfer the call to the appropriate intercept position?
NO ® Determine the cause and correct the problem before continuing.
12A.
MESSAGE WAITING FOR SYSTEMS USING THE MESSAGE SERVER TO
CONTROL MESSAGE WAITING INDICATION
This test verifies correct operation of message waiting notification for installations using the
message server to control message waiting indicators.
a.
Activate busy diversion for phone B. Take phone B off-hook so that it appears busy.
b. From phone A, call out and back in on a trunk auto-terminated to the message server.
c.
Does the message server answer properly?
NO ® Determine the cause and correct the problem before continuing.
.
Octel 200/300
S.4.1
to exit from the message server. Hang up phone A. Cancel Follow Me forwarding for
9
9
You may prefer to use the Quick Message feature to leave a message for phone B instead of
following the instructions of step d and step e.
0
.
0
.
PB60019-01

Advertisement

Table of Contents
loading

This manual is also suitable for:

Octel 300

Table of Contents