Avaya Octel 200 Installation And Maintenance Manual page 577

9. DISPLAY TEST FOR CALLS FORWARDED ON BUSY
This test verifies that the MIC ports receive the proper display information from the PBX for
calls forwarded from a busy extension.
Internal Call Forwarded on Busy
a. Take phone B off-hook to make it appear busy.
b. Using phone A, call the extension of phone B. Does the call forward to the Superset 4?
NO
c. Look at the display of the Superset 4. The display should contain this information:
CFB:
XXX is the extension of phone B.
If the display does not contain this information, determine the cause and correct the problem
before continuing.
d. Press the display feature button on the Superset 4. The display should now contain this
information:
DISPLAY . . .
If the display does not contain this information, determine the cause and correct the problem
before continuing.
e. Now press the Superset 4 prime line key. The display should contain this information:
CALLER:
YYY is the extension number of phone A.
If the display does not contain this information, determine the cause and correct the problem
before continuing.
f. Press the EXIT softkey on the Superset 4. Hang up phone A and phone B.
External Call Forwarded on Busy
g. Take phone B off-hook to make it appear busy.
h. Using phone A, call out of the PBX and back in on the test trunk. Does the call forward to the
Superset 4?
NO
i. Look at the Superset 4 display. The display should contain this information:
CFB:
XXX is the extension of phone B.
NO
PB60019-01
Correct the problem before continuing.
'
XXX
YYY
Determine the cause and correct the problem before continuing.
'
XXX
Determine the cause and correct the problem before continuing.
'
Mitel SX-2000 Adaptive Integration
Octel 200/300
10.3-33
S.4.1