Avaya Octel 200 Installation And Maintenance Manual page 292

Message servers
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7.3-38
Integration Volume
8. EXTERNAL CALL TO A BUSY EXTENSION
This test verifies that the Octel 200/300 correctly processes an external call that reaches a busy
extension.
a.
Take phone C off-hook to make it appear busy.
b. From phone A, call outside of the PBX and back in on a trunk that terminates at the Octel
200/300. Does the Octel 200/300 answer properly?
NO
c.
Enter the extension of phone C. Does the Octel 200/300 respond with the prompt, "Thank you.
Just a moment." ?
NO
d. After a short interval, does the Octel 200/300 respond with, "Extension EXT-C is in use. Please
leave a message at the tone" ?
NO
e.
Enter
9. CALLS TO THE INTERCEPT EXTENSION
This test verifies that the Octel 200/300 can transfer a call to the intercept position (attendant)
when the caller does nothing or presses
a.
From phone A, call outside of the PBX and back in on a trunk that terminates at the Octel
200/300. Does the Octel 200/300 answer properly?
NO
b. Press
NO
c.
From phone A, call out and back in on a trunk auto-terminated to the Octel 200/300 When the
Octel 200/300 answers, listen to the complete company greeting; let the system time out (do not
enter any digits).
d. Does the Octel 200/300 transfer the call to the appropriate intercept position (the one configured
for this trunk group)?
NO
e.
If different intercept positions are defined for each trunk group, repeat steps a. through d. for
each trunk group.
10A. MESSAGE WAITING FOR SYSTEMS USING MESSAGE WAITING INDICATION
This test verifies correct operation of message waiting notification for systems using message
waiting indication.
a.
Make phone C appear busy by taking it off-hook.
b. From phone A, call the Octel 200/300.
Octel 200/300
S.4.1
Determine the cause and correct the problem before continuing.
'
Determine the cause and correct the problem before continuing.
'
Determine the cause and correct the problem before continuing.
'
to exit from the Octel 200/300. Hang up phone A and phone C.
9
9
Determine the cause and correct the problem before continuing.
'
. Did you reach the correct intercept position?
0
Determine the cause and correct the problem before continuing.
'
Determine the cause and correct the problem before continuing.
'
.
0
PB60019-01

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