Avaya Octel 200 Installation And Maintenance Manual page 840

Message servers
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13-30
Integration Volume
a.
From phone A, call outside the PBX and back in on a trunk that terminates at the Octel 200/300.
Does the Octel 200/300 answer with the greeting configured for the trunk?
NO
b. From the terminal connected to the Octel 200/300, enter the PS command. Does the port that
answered show WFD state?
NO
c.
Enter
7. EXTERNAL CALL TO A RING-NO-ANSWER EXTENSION
Use this test to verify that the Octel 200/300 correctly processes an external call that reaches a
ring-no-answer (RNA) extension.
a.
From phone A, call outside the PBX and back in on a trunk that autoterminates at the Octel 200/300.
Does the Octel 200/300 answer with the greeting configured for the trunk?
NO
b. Call the extension of phone B. Does the Octel 200/300 respond with "Thank you, just a moment. . ."
Does phone B start ringing?
NO
c.
Do not answer phone B. After the number of rings specified for RNA in phone B's coverage path,
does the Octel 200/300 respond with, "Extension EXTB doesn't answer. Please leave a message at
the tone. . . "?
NO
d. Enter
8. EXTERNAL CALL TO A BUSY EXTENSION
Use this test to verify that the Octel 200/300 correctly processes an external call that reaches a busy
extension.
a.
Take phone B off-hook so that it appears busy.
b. From phone A, call outside the PBX and back in on a trunk that auto-terminates at the Octel
200/300. Does the Octel 200/300 answer correctly?
NO
c.
Call the extension of phone B. Does the Octel 200/300 respond with the prompt, "Thank you. Just a
moment. . . "?
NO
d. After a short interval, does the Octel 200/300 respond with "Extension EXTB doesn't answer/is busy.
Please leave a message at the tone. . . "?
NO
e.
Enter
9. CALLS TO THE INTERCEPT EXTENSION
Use this test to verify that the Octel 200/300 can transfer a call to the intercept position (attendant)
when the caller does nothing or presses
a.
From phone A, call outside the PBX and back in on a trunk that terminates at the Octel 200/300.
Does the Octel 200/300 answer correctly?
NO
Octel 200/300
S.4.1
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
to exit the Octel 200/300.
9
9
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
to exit the Octel 200/300 and hang up phone A.
9
9
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
to exit from the Octel 200/300 and hang up phone A and phone B.
9
9
Determine the cause, and correct the problem before continuing.
'
.
0
PB60019-01

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