Avaya Octel 200 Installation And Maintenance Manual page 546

10.3-2 Integration Volume
Message Waiting Indication
MWI allows the Octel 200/300 to activate and deactivate telephone message waiting indicators to
indicate when messages are waiting on the Octel 200/300. The Octel 200/300 performs MWI using the
SX-2000 DTMF feature access codes for Message Waiting-Activate and Message Waiting-Deactivate in
conjunction with System Parameters 79, 80, 81, and 82.
The Octel 200/300 does not require Adaptive Integration to perform Message Waiting Indication,
however, because the Octel 200/300 can control telephone message waiting indicators using Mitel
SX-2000 DTMF feature access codes. Refer to Message Waiting Indication on the following page.
There are four ways to configure the Octel 200/300 for Message Waiting Indication on the SX-2000.
Which configuration is appropriate depends on the application and the SX-2000 software level. Note that
some of these configurations do not require Adaptive Integration.
MWI on a single dedicated port. At any SX-2000 software level, the Octel 200/300 can perform
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MWI using a single dedicated Octel 200/300 port. This port must be isolated so that it does not
receive calls. The port need not be an MIC port. This configuration does not require Adaptive
Integration.
MWI on several dedicated MIC ports. At any SX-2000 software level, the Octel 200/300 can
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perform MWI using multiple dedicated MIC ports. These MIC ports must be isolated so that they do
not receive calls. Each MIC MWI port can be configured to perform MWI for a specified group of
Octel 200/300 COS. This configuration requires Adaptive Integration.
MWI on any MIC port. If the SX-2000 has software level H10.9 or later, all MIC ports can be
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assigned the PBX class of service option COV Voice Mail Port so that any Octel 200/300 MIC
outcall port can perform MWI. This configuration requires Adaptive Integration.
MWI on any port. If the SX-2000 has software level H10.15B or later, any Octel 200/300 port can
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be assigned the PBX class of service option COV/ONS Voice Mail Port so that all Octel 200/300
outcall ports can perform MWI. This configuration does not require Adaptive Integration.
Refer to the Mitel SX-2000 Configuration and Octel 200/300 Configuration sections for details on
implementing MWI.
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In large configurations, typically over mailbox holders, there may be delays in message waiting
activation and deactivation under certain circumstances, for example, with broadcast messages.
Large configurations can create a high volume of message waiting commands within a short period
of time. Mailbox holders may notice a delay in their lamps being turned ON or OFF.
Contact your technical support center if you believe this situation may occur. It is advised that this
possibility be discussed during customer training.
Mitel SX-2000 Call Coverage
The SX-2000 provides two options for specifying call coverage. Extensions may be assigned Call
Rerouting, which sets forwarding to various destinations depending on the status of the extension and the
source of the call. Call Rerouting is defined in the SX-2000 configuration and cannot be changed by an
individual station user. The SX-2000 also provides Station Call Forwarding, allowing an individual to
forward calls to another destination depending upon the status of the station and the source of the call.
An answer point for either Station Call Rerouting or Call Forwarding is specified as an SX-2000
directory number. A directory number may be a station extension, a speed call number, a hunt group pilot
number, or a Superset 4 answer point.
Octel 200/300 S.4.1 PB60019-01