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12.1-40
Integration Volume
10. EXTERNAL CALL TO A BUSY EXTENSION
This test verifies that the Octel 200/300 correctly processes an external call that reaches a busy
extension.
a.
Take phone B off-hook so that it appears busy.
b. From phone A, call outside of the PBX and back in on a trunk that auto-terminates to the Octel
200/300. Does the Octel 200/300 answer properly?
NO
c.
Call the extension of phone B. Does the Octel 200/300 respond with the prompt, "Thank you.
Just a moment. . . "?
NO
d. After a short interval, does the Octel 200/300 respond with, "Extension EXTB is unavailable.
Please leave a message at the tone. . . "?
NO
e.
Enter
11. CALLS TO THE INTERCEPT EXTENSION
Verify that the Octel 200/300 can transfer a call to the intercept position (attendant) when the
caller does nothing or presses
a.
From phone A, call outside of the PBX and back in on a trunk that terminates to the Octel
200/300. Does the Octel 200/300 answer properly?
NO
b. Listen to the complete company greeting. Press
NO
c.
From phone A, call out and back in on a trunk that auto-terminates to the Octel 200/300.
When the Octel 200/300 answers, let the system time out; do not enter any digits.
d. Does the Octel 200/300 transfer the call to the intercept position that was configured for this
trunk group?
NO
e.
If different intercept positions are defined for each trunk group, repeat steps a. through d. for
each group.
Octel 200/300
S.4.1
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
to exit from the Octel 200/300 and hang up phone A and phone B.
9
9
.
0
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
. Do you reach the correct intercept position?
0
PB60019-01
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