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10.1-6 Integration Volume
10.1.3 MITEL SX-200 DIGITAL LIMITATIONS AND APPLICATION
RECOMMENDATIONS
The following sections outline limitations to Mitel SX-200 Digital − Octel 200/300 Adaptive Integration.
Most of the limitations are due to limitations within the PBX itself; a few are the result of the form of
integration the Octel 200/300 uses with the Mitel PBX.
PBX Functional Limitations that Affect MWI
All SX-200 Digital software levels support use of the Superset sub-attendant feature to control message
waiting indication. For releases prior to Generic 1003, this is the only means the PBX provides the Octel
200/300 to control message waiting indicators.
With Generic 1003, release D06.7 and later, the SX-200 Digital provides Octel 200/300 MIC ports with
the capability to control message waiting indicators using Superset softkeys. This method, the COV Voice
Mail port method, has many advantages over the sub-attendant method, but has its own limitations and
configuration requirements.
Consider the limitations of both message waiting indication methods before implementing the feature.
The following information applies to both sub-attendant message waiting indication and COV Voice Mail
port message waiting indication.
At least one Superset port from the PBX is required for message waiting control. This port must be
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restricted so that it cannot answer calls. Additional ports can be configured for MWI.
Message waiting indication for a Superset 4 display telephone appears as a callback message. The
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Octel 200/300 cannot be called back from a Superset 4 because the MIC message waiting port cannot
answer calls.
Message waiting indicators on a Superset 4 display telephone can be turned OFF by using the READ
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MSG feature and pressing the CANCEL softkey.
Once the Octel 200/300 has turned ON a Superset 4 display telephone's message waiting indicator,
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the Superset 4 periodically rings briefly to indicate that a message has been received.
.
Prior to Generic 1003, D06.7, the SX-200 Digital permits no more than 100 message waiting
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indicators to be on simultaneously. For Generic 1003, D06.7 and later releases, the SX-200 Digital
permits no more than 250 message waiting indicators to be on simultaneously.
Octel 200/300
S.4.1
Generic 1003 and Later Only. Once the Octel 200/300 has turned ON a Superset 4 display
telephone's message waiting indicator, the Superset 4 display reads 1 MSG WAITING, instead
of the usual time and date display. This message waiting display does not indicate the number
of messages in the employee's mailbox. It is merely an indication that there is at least one
new message.
PB60019-01
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