Avaya Octel 200 Installation And Maintenance Manual page 492

Message servers
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10.1-38 Integration Volume
c.
.
d. Enter the extension number of phone B. After the number of rings configured for
e.
.
f.
.
g. From phone B, call the Octel 200/300 and enter mailbox B. The Octel 200/300 should
h. Listen to the test message. Does the message sound clear?
i.
j.
.
11B. MESSAGE WAITING FOR SYSTEMS NOT USING MESSAGE WAITING INDICATION
This test verifies correct operation of message waiting notification for systems not using
Message Waiting Indication.
a.
b. From phone A, call out and back in on a trunk that auto-terminates to the Octel 200/300.
c.
.
Octel 200/300
S.4.1
Does the Octel 200/300 answer properly?
NO
Determine the cause and correct the problem before continuing.
'
You may prefer to use the Quick Message feature to leave a message for phone B instead
of following the instructions of steps d. and e.
ring-no-answer forward in phone B's PBX COS, the Octel 200/300 should respond with
"Extension EXT-B is busy/unavailable. Please leave a message at the tone, enter another
extension number, or press zero for assistance. . ."
Leave a test message for phone B.
A message is not delivered to a mailbox unless it is at least 4.5 seconds in length. The
mailbox for phone B must be entered in the Octel 200/300 USER Table or the Octel
200/300 does not offer to take a message.
Does the Octel 200/300 light the message waiting indicator on phone B?
NO
Determine the cause and correct the problem before continuing.
'
It may take several seconds for the indicator to turn ON.
respond with "You have one message. Ready. . ."
NO
Determine the cause and correct the problem before continuing.
'
Press
to erase the message. Press
3
with "One message will be erased. . . "? Press
respond with "Good-bye. . . "?
NO
Determine the cause and correct the problem before continuing.
'
Hang up phone B. Is the message waiting indicator turned OFF?
NO
Determine the cause and correct the problem before continuing.
'
It may take several seconds for the indicator to turn OFF.
Set phone B to forward to the Octel 200/300 on a busy condition by entering the feature
access code for Call Forwarding − Busy followed by the Octel 200/300 access number. After
setting forwarding for phone B, leave phone B off-hook so that it appears busy.
Does the Octel 200/300 answer properly?
NO
Determine the cause and correct the problem before continuing.
'
You may prefer to use the Quick Message feature to leave a message for phone B instead
of following the instructions in steps d. and e.
to exit the mailbox. Does the Octel 200/300 respond
9
to exit the system. Does the Octel 200/300
9
PB60019-01

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