Avaya Octel 200 Installation And Maintenance Manual page 765

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Call Coverage
All extensions that are to use Octel 200/300 for call coverage must be assigned Call Coverage Group that
includes Octel 200/300 as a coverage point. This may require addition of new Call Coverage Groups as
well as modification of existing groups.
Caution!
System 85 call coverage provides flexibility in designating how Octel 200/300 is to be used for call
coverage. Some questions to ask when specifying a coverage group that includes Octel 200/300 are
Under what calling conditions (e.g., busy, RNA) should calls be forwarded to Octel 200/300?
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Which of the three coverage points should be used to forward calls to Octel 200/300?
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The following examples show how a coverage group may be specified to include the Octel 200/300.
Coverage Conditions Example
For this example, assume that the condition describes coverage by the Octel 200/300 with the following
configuration:
Direct internal calls to coverage if station is active, busy, or RNA.
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Direct external calls to coverage if station is busy or RNA.
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.
Coverage Points
The coverage path is set up as follows:
The first coverage point is the Octel 200/300 hunt group.
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No second point is specified.
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No third point is specified.
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Configuration
Proceed with the coverage group configuration as follows:
1. List all of the Call Coverage Groups.
2. Create a new Call Coverage Group or modify an existing Call Coverage Group to include Octel
200/300 as a coverage point.
PB60019-01
Every call coverage group that includes Octel
200/300 as a coverage point must specify a greater
number of rings for RNA than specifies.
RNA means a call is unanswered after four rings. (The number of rings specified for RNA in
must be less than four.)
AT&T System 85/Definity G2 Adaptive Integration 12.3-13
Octel 200/300
S.4.1

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