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7.2-44
Integration Volume
c.
10. EXTERNAL CALL TO A BUSY EXTENSION
This test verifies that the Octel 200/300 correctly processes an external call that reaches a busy
extension.
a.
b. From phone A, call outside of the PBX and back in on a trunk that terminates Octel 200/300.
c.
d. After a short interval, does the Octel 200/300 respond with, "Extension EXT-B is in
e.
11. CALLS TO THE INTERCEPT EXTENSION
Verify that the Octel 200/300 can transfer a call to the intercept position (attendant) when the
caller does nothing or presses
a.
b. Listen to the complete company greeting. Press
c.
d. Does the Octel 200/300 transfer the call to the appropriate intercept position (the one
e.
Octel 200/300
S.4.1
Do not answer phone B. After the number of rings specified for RNA in phone B's coverage
path, does the Octel 200/300 respond with "Extension EXT-B doesn't answer. Please leave a
message at the tone. . ."?
NO
Determine the cause and correct the problem before continuing.
'
Press
to exit from the Octel 200/300 and hang up phone A.
9
9
Take phone B off-hook to make it appear busy.
Does the Octel 200/300 answer properly?
NO
Determine the cause and correct the problem before continuing.
'
Enter the extension of phone B. Does the Octel 200/300 respond with the prompt, "Thank
you. Just a moment"?
NO
Determine the cause and correct the problem before continuing.
'
use. Please leave a message at the tone"?
NO
Determine the cause and correct the problem before continuing.
'
Enter
to exit from the Octel 200/300 Hang up phone A and phone B.
9
9
0
From phone A, call outside of the PBX and back in on a trunk that terminates at the Octel
200/300 Does the Octel 200/300 answer properly?
NO
Determine the cause and correct the problem before continuing.
'
NO
Determine the cause and correct the problem before continuing.
'
From phone A, call out and back in on a trunk auto-terminated to the Octel 200/300 When the
Octel 200/300 answers, let the system time out (do not enter any digits).
configured for this trunk group)?
NO
Determine the cause and correct the problem before continuing.
'
If different intercept positions are defined for each trunk group, repeat steps a. through d. for
each group.
.
. Do you reach the correct intercept position?
0
PB60019-01
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