Chapter 8.1 Rolm Cbx Adaptive Integration; 8.1.1 Operation Of Rolm Adaptive Integration - Avaya Octel 200 Installation And Maintenance Manual

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8.1.1 OPERATION OF ROLM ADAPTIVE INTEGRATION

This chapter explains the configuration requirements of the ROLM CBX,r the IBM 9751, and the
Octelt 200/300 for correct operation of ROLM Adaptive Integration that includes message waiting
indication and called party identification.
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This chapter is not used to configure the ROLM 9751 CBX, Model 30 or Model 80 systems,
Release 9006i or later. Refer to the ROLM 9751 Model 30/80 Systems Adaptive Integration
chapter.
ROLM Adaptive Integration uses an "intelligent" connection between and the ROLM CBX. This
connection is provided via the Octel 200/300 ROLM Interface Card (RIC). The RIC appears to the CBX
as four ROLMphone 400s. For the remainder of this document the ROLMphone 400 will be called the
"display phone." These ROLMphone 400 connections to the Octel 200/300 are referred to as links.
The interface between the CBX and the Octel 200/300 enables:
Message waiting indication (MWI) — control of message waiting lamps on PBX stations.
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Called party identification (CPI) — identification of the source and original destination of calls
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forwarded to Octel 200/300.
Any information that can be provided to a display phone (either on the display itself or by the LEDs) is
available to the Octel 200/300. This information includes the following:
The extension number of an internal station calling the Octel 200/300 directly.
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The calling and called extension numbers of internal calls forwarded to the Octel 200/300. On
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external calls, the calling extension number is replaced by the trunk access code and member
number.
The trunk access code and member number of external calls that have been directed to the Octel
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200/300 for primary answering.
The status of the called party (busy vs. no answer) when calls are forwarded to the Octel 200/300.
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Personal assistance operates in conjunction with called party identification in integrated systems. For
many applications, Personal Assistance and Auto-Transfer to Assistance are required. For details
regarding these two features, refer to the Feature Description volume, Customizing Mailbox Features
chapter, for more information.
Message Waiting Indication. With the MWI feature, the Octel 200/300 can activate and deactivate
telephone message waiting indicators. MWI may be in the form of indicator lights on the phone sets,
stutter dial tone, or both, depending on how the ROLM CBX is equipped. Refer to the ROLM Specific
Configuration Requirements, Customer Telephone, and to the Octel 200/300 Configuration sections in
this chapter.
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In large configurations with over 300 mailboxes, there may be delays in message waiting
activation and deactivation under certain circumstances (e.g., broadcast messages). Large
configurations can create a high volume of message waiting commands within a short period of
time. People may notice a delay in the lamp being turned ON and OFF.
Contact your support center if you believe this situation may occur. It is advised that this
possibility be discussed during customer training.
Called Party Identification. With the CPI feature, various types of calls may be processed differently
as described here.
PB60019-01
Rolm CBX Adaptive Integration
Octel 200/300
8.1-1
S.4.1

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