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Superset ports do not have the COS option COV Voice Mail Port enabled, and extension YYY has an
assigned name in the PBX Telephone Directory, the assigned name will appear instead of YYY. In this
case, the extension number must be programmed as part of the name. Refer to the Naming Conventions
section in this chapter. Upon receiving this display, the MIC uses the Superset 4's display line status
feature to identify the source of the call. The PBX then provides a display containing the following
information:
CALLER:
XXX is the extension number of the calling party.
The Octel 200/300 answers the call, tells the caller that the extension called is unavailable, and offers
options. If the caller leaves a message and is calling from an extension that is a valid mailbox number, this
number is attached to the caller's message so the Octel 200/300 knows which caller left the message. When
the person receiving the message listens to it, the Octel 200/300 is able to play the name of the caller who
left the message before playing the message itself. The person receiving the message may automatically
reply to it or immediately call the sender (IntraMessaging feature).
If the called extension has a telephone directory name that does not incorporate the extension number, the
call is handled as a direct external call from Trunk Group 0. Refer to the Called Party Identification Call
Processing section, Direct Calls from External Trunks.
If Trunk Group 0 is configured in the TRUNK GROUP Table, the Octel 200/300 answers with the
greeting for Trunk Group 0. If Trunk Group 0 is not configured, the Octel 200/300 answers with the
default greeting (usually the main company greeting).
.
In multicabinet Octel 200/300s, the Octel 200/300 does not play the caller's name to the person
receiving the message, and, when using the reply feature, the reply must be addressed.
Caution!
PB60019-01
XXX
CPI uses the Call Rerouting feature to ensure that
unanswered calls forward to the Octel 200/300 for
secondary answering. Use of Station Call
Forwarding, which overrides Call Rerouting, may
result in improper operation of CPI.
Mitel SX-2000 Adaptive Integration
Octel 200/300
10.3-9
S.4.1
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