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Customer Datablock
Some of the specific customer options (that is, Digit Display Allowed, Message Center Included) of the
M1 software must be activated in the Customer Datablock configuration of the M1.
To determine which options are activated, print the Customer Datablock, and check Customer Options
(OPT).
IDP (digit display)
MCI (message center)
All M1 installations with X11, Release 15.55 or later, have the capability to selectively forward DID
versus non-DID calls on a busy or a ring-no-answer condition. If the customer requests this feature and
their M1 supports it, the specific forwarding features must be enabled in the Customer Datablock
configuration of the M1. Look at FNAD and FNAN. There are four ways in which calls can be answered
system-wide for non-DID and for DID calls:
FDN
=
HNT
=
ATT
=
NO
=
Installations with X11, Release 15.55, have the capability to forward external callers to a different
destination than used for internal callers.
The number of rings before ring-no-answer forwarding for any type of call is also configured in the
Customer Datablock. The number of rings must be greater by at least one than the ring-no-answer
forwarding count configured in the Octel 200/300 for screened transfers. Look at CFNA and DFNA for
number of ring cycles. Three ring cycles is the minimum required for the Octel 200/300 message server,
so the minimum on the PBX should be 4.
Calling Party Name Display
For the M2616 display telephone to show the correct status about calls, Calling Party Name Display
(LD95) must be programmed to show the condition of the forwarded call. Program the Calling Party
Name Display (LD95) as follows:
RESN =
CFWD =
CFNA =
HUNT =
XFER =
Octel 200/300 Port Extensions
The Octel 200/300 ports can be configured in a terminal hunt group using the HUNT field associated
with each digital port or in an ACD. If an ACD is available on the switch, it is the recommended
configuration.
Assignment of terminal numbers (TN) should be made so that, where possible, Octel 200/300 ports are
spread over loops in the switch. These actions reduce the probability of a delay in dial tone when ports go
off-hook and with the operation of turning message-waiting lamps ON or OFF.
.
On the switch, verify that these loops are properly equipped with the appropriate DTR and
conference/TDS cards.
PB60019-01
=
Allowed
=
Allowed
Follow forwarding DN
Hunt
Attendant
Not used
YES
FWDA
CFNA
BUSY
TRF
Northern Telecom Adaptive Integration with NPIC
13-7
Octel 200/300
S.4.1
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