Avaya Octel 200 Installation And Maintenance Manual page 834

Message servers
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13-24
Integration Volume
3. PBX BUSY FORWARD TEST
Use this test to verify that a call to a busy extension forwards to the access number.
a.
Make phone A busy.
b. From phone B, call the extension number of phone A. Does phone C ring immediately?
NO
c.
Look at the displays of ringing lines on the digital phone. The second line of the display should
contain this information:
EXTB EXTA
If the display does not contain this information, determine the cause, and correct the problem
before continuing.
d. Answer the call on phone C. Verify the talk path. Hang up phone B and phone C.
4. PBX RING-NO-ANSWER FORWARD TEST
Use this test to verify that a call to a ring-no-answer (RNA) extension forwards to the Octel
200/300 access number.
a.
Make sure phone C is on-hook.
b. From phone B, call the extension number of phone A. Does phone A ring?
NO
c.
After the number of rings configured for RNA in phone A's coverage path, does phone A stop
ringing and phone C ring.
NO
d. Look at the display on phone C. The second line of the display should contain this information:
EXTB EXTA
If the display does not contain this information, determine the cause, and correct the problem
before continuing.
e.
Answer the call. Hang up phone B and phone C.
5. PBX FORWARD ALL CALLS TEST
Use this test to verify that an extension can forward all calls to the Octel 200/300 access number.
a.
Set phone A to forward all calls to coverage.
b. Using phone B, call the extension of phone A. Does phone C start to ring?
NO
Octel 200/300
S.4.1
Determine the cause, and correct the problem before continuing.
'
BUSY
Determine the cause, and correct the problem before continuing.
'
Determine the cause, and correct the problem before continuing.
'
CFNA
Determine the cause, and correct the problem before continuing.
'
PB60019-01

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