Avaya Octel 200 Installation And Maintenance Manual page 114

6-24 Integration Volume
h. Did the Octel 200/300 respond with the prompt, "Thank you. Just a moment," and did phone
i.
11. CALLING A BUSY EXTENSION
This test verifies that the Octel 200/300 handles a call directed to a busy extension properly.
(Use the same configuration as step 10.
a.
b. From telephone A, call telephone C.
c.
d. Enter mailbox number XXXX.
e.
f.
g. While still connected, enter mailbox number YYY.
h. Did the Octel 200/300 respond with the prompt, "Thank you. Just a moment" ?
i.
Octel 200/300 S.4.1
C start to ring again?
YES Continue.
'
NO Determine the cause and correct the problem before continuing.
'
After a predetermined interval (defined by the entry in the INFORMATION Table for
Ringbacks Before No Answer) does respond with, "Extension YYY doesn't answer. Please
leave a message at the tone. . ."?
YES Enter , then hang up.
9 9
'
NO Determine the cause and correct the problem before continuing.
'
Take telephone C off-hook.
Did the Octel 200/300 answer with the prompt, "Extension (telephone C) is unavailable.
Please leave a message at the tone". . .?
YES Continue.
'
NO Determine the cause and correct the problem before continuing.
'
Did respond with the prompt, "Thank you. Just a moment."?
YES Continue.
'
NO Determine the cause and correct the problem before continuing.
'
After a short interval, does the Octel 200/300 respond with, "Extension XXXX is unavailable.
Please leave a message at the tone"?
YES Continue.
'
NO Determine the cause and correct before continuing.
'
YES Continue.
'
NO Determine the cause and correct the problem before continuing.
'
After a short interval, does the Octel 200/300 respond with, "Extension YYY is unavailable."
Please leave a message at the tone"?
YES Enter then hang up.
9 9
'
NO Determine the cause and correct the problem before continuing.
'
)
PB60019-01