Clir; Call Transfer - ZyXEL Communications MSC1024G Series User Manual

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Chapter 18 VoIP

18.2.3 CLIR

When Calling Line Identification Restriction (CLIR) is active on one of the VOP's ports,
Caller ID is not sent for outgoing calls on the port.
18.2.3.1 Activating CLIR
To activate CLIR on one of the VOP's ports, dial "##" on a telephone connected to the port
before you dial the phone number.
This activates CLIR on the current call only.

18.2.4 Call Transfer

Call transfer allows a user to forward an incoming call to another phone number. The VOP
supports three types of call transfer: blind transfer, attendant transfer and consultative transfer.
18.2.4.1 Making a Blind Transfer
In a blind transfer the caller (A) is transferred by the callee (B) to the second callee (C). B and
C do not talk to one another.
Take the following steps to make a blind transfer on a phone connected to the VOP.
1 During a call, press the Flash key. This puts the caller on hold.
2 Dial "*98#" then the number to which you want to transfer the call.
3 Hang up. The call is transferred.
18.2.4.2 Making a Consultative Transfer
In a consultative transfer, the caller (A) is transferred by the callee (B) to the second callee (C)
after B and C talk to one another. In a consultative transfer, A does not have the option of not
transferring A's call to C.
Take the following steps to make a consultative transfer on a phone connected to the VOP.
1 During a call, press the Flash key. This puts the caller on hold.
2 Dial "*98#" then the number to which you want to transfer the call.
3 Hang up. The call is transferred.
18.2.4.3 Making an Attendant Transfer
In an attendant transfer, the caller (A) is transferred by the callee (B) to the second callee (C)
after B and C talk to one another. However, in an attendant transfer B has the option of not
transferring A's call to C.
Take the following steps to make an attendant transfer on a phone connected to the VOP.
1 During a call, press the Flash key. This puts the caller on hold.
2 Dial the number to which you want to transfer the call.
3 When the call is picked up - and you find out whether the other person wants to accept
the call or not - press the Flash key and then dial "*98#". The call is transferred.
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MSC1000G/1024G/1224G Series User's Guide

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