Ima Connnection Failure - ZyXEL Communications MSC1024G Series User Manual

Chapter 39 Troubleshooting
This procedure is for emergency situations only.
1 Obtain the firmware file, unzip it and save it in a folder on your computer.
2 Connect your computer to the console port and use terminal emulation software
configured to the following parameters:
• VT100 terminal emulation
• No parity, 8 data bits, 1 stop bit
3 Turn off the IES and turn it back on to restart it and begin a session.
4 When you see the
message
5 Type
speed to 115200 bps).
6 Change the configuration of your terminal emulation software to use 115200 bps and
reconnect to the MSC.
7 Type
8 Wait for the
on your terminal.
9 This is an example Xmodem configuration upload using HyperTerminal. Click
Transfer, then Send File to display the following screen.
Figure 397 Example Xmodem Upload
10 After a successful firmware upload, type
speed automatically changes back to 9600 bps when the MSC restarts.

39.9 IMA Connnection Failure

Failure to connect to remote devices/computers through an IMA connection.
976
Press any key to enter Debug Mode within 3 seconds
press a key to enter debug mode.
,
after the
atba5 Enter Debug Mode
after the
atur Enter Debug Mode
Starting XMODEM upload
• 9600 bps
• No flow control
message (this changes the console port
message.
message before activating XMODEM upload
Type the firmware file's
location, or click Browse to
search for it.
Choose the 1K Xmodem
protocol.
Then click Send.
to restart the MSC. The console port
atgo
MSC1000G/1024G/1224G Series User's Guide