Requesting Technical Support - Juniper NETWORK AND SECURITY MANAGER 2010.4 - M-SERIES AND MX-SERIES DEVICES GUIDE REV 1 Manual

M-series and MX-series Devices

Requesting Technical Support

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Table 4: Network and Security Manager Publications (continued)
Book
Network and Security
Manager Online Help
Network and Security
Manager API Guide
Network and Security
Manager Release Notes
Configuring Infranet
Controllers Guide
Configuring Secure Access
Devices Guide
Configuring EX-series
Switches Guide
Configuring J-series Services
Routers and SRX-series
Services Gateways Guide
M-series and MX-series
Devices Guide
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Description
Provides procedures for basic tasks in the NSM user interface. It
also includes a brief overview of the NSM system and a description
of the GUI elements.
Provides complete syntax and description of the SOAP messaging
interface to NSM.
Provides the latest information about features, changes, known
problems, resolved problems, and system maximum values. If the
information in the Release Notes differs from the information found
in the documentation set, follow the Release Notes.
Release notes are included on the corresponding software CD and
are available on the Juniper Networks Website.
Provides details about configuring the device features for all
supported Infranet Controllers.
Provides details about configuring the device features for all
supported Secure Access Devices.
Provides details about configuring the device features for all
supported EX-series platforms .
Provides details about configuring the device features for all
supported J-series Services Routers and SRX-series Services
Gateways.
Provides details about configuring the device features for M-series
and MX-series platforms.
.
.
Copyright © 2010, Juniper Networks, Inc.