Avaya DEFINITY Server CSI Maintenance Manual page 1256

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Table 294. TEST #61 Hybrid Line Audits Test — Continued
Error
Test
Code
Result
1004
ABORT
2000
ABORT
FAIL
PASS
0
NO
BOARD
1256
Issue 5 October 2002
Description/ Recommendation
The port was seized by a valid call during the test. The test has been
aborted. Use the display port PCSSpp command to determine the station
extension number of the port. Use the status station command to
determine the service state of the port. If the service state indicates that the
port is in use, then the port is unavailable for certain tests. You must wait
until the port is idle before retesting. Attendants are always in use
(off-hook), if the handset is plugged in and the port is not busied out.
1. Retry the command at 1-minute intervals a maximum of 5 times.
Response to the test request was not received within the allowable time
period.
Internal system error
1. Retry the command at 1-minute intervals a maximum of 5 times.
Hybrid Line Audits Test passed.
1. Although this test always return a PASS result, it may enter Error Types
257 or 513 into the Error Log. To determine if there are any problems
that don't show up in the test result, look for these error types in the
Error Log.
2. If these errors appear in the Error Log, or if user complaints still exist,
investigate by using other circuit pack tests, and by examining the
station, wiring, and connections.
The test could not relate the internal ID to the port (no board). This could be
due to incorrect translations, no board is inserted, an incorrect board is
inserted, or an insane board is inserted.
1. Check to ensure that the board translations are correct. Use the list
config command, and resolve any problems that are found.
2. If the board was found to be correctly inserted in step 1, issue the
busyout board command.
3. Issue the reset board command.
4. Issue the release busy board command.
5. Issue the test board long command. This should re-establish the
linkage between the internal ID and the port. If this is not the case,
dispatch to check to ensure that there is a valid board inserted.
Continued on next page
555-233-119

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