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Page 2 PARTNER®, and System 25 products should call 1 800 628-2888. Trademarks Users of the System 75, System 85, DEFINITY® Generic 1, 2 and 3, Adobe, Adobe Acrobat, and the Adobe logo are registered and MutiVantage products should call 1 800 643-2353.
Page 3: Table Of Contents
Intended Audience xiii System Installers System Administrators Structure of this Document Related Documents Avaya Products and Service Web Sites Overview of the MAPD Introduction In this chapter Overview of the MAPD MAPD Price Element Codes (PECS) A tip to explain software “configurations”...
Page 4 Components in a Typical Configuration LAN Connection (RJ45) 10Base-T Hub Based LANs Administration/Port B Maintenance/Port A — Avaya Remote Access Planning: Task 2 — Determining the Location for the MAPD in the Switch Arranging Circuit Packs Slot and Carrier Restrictions...
Page 5 Setting up the MAPD Configuration Introduction Who Should Use this Chapter Related Documents In this Chapter Task 1: DEFINITY Administration Procedure to Configure MAPD in the Switch and Establish a Link MAPD Administration Task 1: Basic Administration — Logging in to the MAPD System...
Page 6 Contents Task 5: Pinging the MAPD — Customer 3-13 Procedure to Ping the MAPD — Customer 3-13 Task 5A, Alternative Procedures 3-13 Task 5A1, Alternative Procedure to Ping the MAPD Itself — If Customer Is Unavailable 3-14 Guidelines for Evaluating an Internal MAPD Ping 3-15 Task 5A2, Alternative Procedure —...
Page 7 Contents Network Routing Information — Network Routing Daemon 4-25 Network Routing Information — Default Gateway 4-26 Network Routing Information — Network Routing Table 4-28 Network Routing Table — Add Routes 4-30 Port Administration 4-32 Application Port Assignment 4-33 DLG Administration 4-34 Add Client Link 4-36...
Page 8 Contents DLG Port Status/Control — Message Collection Period 4-75 CV/LAN Port Status/Control 4-77 CV/LAN Port Status/Control — Message Collection Period 4-80 CVLAN System Administration List of Screens (CV/LAN) Field Names and Descriptions Main Menu (CV/LAN) Login/Password Administration Add Logins Change Passwords TCP/IP Administration 5-10 This Host...
Page 9 Contents Security Logs — System Reset Log 5-42 Security Logs — Command Log 5-43 Diagnostics 5-44 Diagnostics — Ping Host 5-45 Diagnostics — Hardware Alarms 5-46 Diagnostics — Hardware Status 5-47 Application Components 5-48 CV/LAN Utilities 5-49 CV/LAN Utilities — ASAI Test 5-50 CV/LAN Utilities —...
Page 10 Contents Removable Media Operations 6-30 Set System Time and Date 6-32 Reset System (DLG) 6-35 System Logs 6-36 Security Logs 6-37 Security Logs — Login Attempt Log 6-38 Security Logs — Client Access Log 6-39 Security Logs — System Reset Log 6-40 Security Logs —...
Page 11 Contents Setting up a Generic Modem for use with the Local Console Port (Admin/Port B) Ordering Information Complete System Primary Equipment Troubleshooting Procedure Bringing up the MAPD System Solving Terminal Connection Problems Solving Connectivity Problems Sample Customer Configurations Example 1. Secure LAN with Defaults Example 2.
Page 12 Contents Upgrading the MAPD System Network Latency Requirements on LAN/WAN Connections from a CTI Server to the MAPD I-1 MAPD Price Element Code Descriptions PEC Descriptions Existing PECs New PECs PECs and Corresponding SAP Codes CVLAN Feature Matrix Glossary GL-1 Index IN-1 Issue 3 May 2002...
Page 13: Preface - About This Document
Purpose of this Document The purpose of this document is to enable you to install the Multi-Application Platform for DEFINITY (MAPD) and to carry out administrative tasks associated with the two applications that can run on the MAPD — CallVisor ASAI PC LAN and CallVisor ASAI DEFINITY LAN Gateway.
Page 14: System Installers
System Installers This document (especially Chapters 1, 2, and 3) assumes that system installers are familiar with the following: installing circuit packs in both the DEFINITY ECS and DEFINITY PROLOGIX carriers physically setting up LAN connections (including Data Communications Equipment and Data Terminal Equipment, modems, null modems, etc)
Page 15: Related Documents
Related Documents Related Documents This section lists both switch related documents (such as DEFINITY ECS and DEFINITY ONE) and adjunct documents (such as the CentreVu Computer Telephony Documents). DEFINITY Systems Release 10 Library CD, 555-233-822. This CD includes a comprehensive set of DEFINITY documents. This is the primary resource for information about the DEFINITY system.
Page 16 Preface — About this Document Issue 3 May 2002...
Page 17: Overview Of The Mapd
Overview of the MAPD Introduction This describes the Multi-Application Platform for DEFINITY (MAPD) and the two Computer Telephony (CT) software applications that reside on it. In this chapter This chapter contains the following topics: Topic See Page Overview of the MAPD...
Page 18: Overview Of The Mapd
Overview of the MAPD Overview of the MAPD The Multi-Application Platform for DEFINITY (MAPD) is a system assembly. Think of it as a computer that resides in the DEFINITY switch. MAPD Price Element Codes (PECS) This section describes the MAPD equipment identifiers, also referred to as Price Element Codes or “PECs.”...
Page 19: The Mapd As A Pc
The MAPD as a PC The MAPD as a PC Because the MAPD system assembly is essentially a PC that resides in the switch, it consists of the components you would expect to find in a PC, such as: Pentium Processor card (233 MHZ) The Pentium processor is configured with 32 MB of (socketed) Dynamic Random Access Memory (DRAM).
Page 20 Overview of the MAPD TN801B Board Pentium Processor Card (Pentium Processor Card) Reset Cable 2.5” Disk Drive 8 Character LCD Boot/Shut Button Board Status LED (red) Slot for PCMCIA Disk PCMCIA Disk In Use LED (yellow) Latch Figure 1-1. MAPD System Assembly Issue 3 May 2002...
Page 21: Computer Telephony Software On The Mapd
This section describes the following two computer telephony software applications that run on the MAPD: CallVisor ASAI PC LAN (also referred to as CVLAN). CallVisor DEFINITY LAN Gateway (DLG) CVLAN System Software — Basic Components The CVLAN application consists of two separate components: Server The CVLAN server requires no installation —...
Page 22: Dlg Software
The function of the software is to act as a mapper (or Brouter) for ASAI messages. It links an ISDN network (the DEFINITY system call control) to a TCP/IP network (computer client) by moving ASAI messages back and forth from Q.921 synchronous data frames to TCP/IP Ethernet packets.
Page 23: Message Rates And Definity Limits
Message Rates and DEFINITY Limits Message Rates and DEFINITY Limits On the MAPD system, in DEFINITY ECS, 240 messages per second can be processed in full duplex mode. This is equivalent to the bandwidth of 8 BRI ASAI links. On the MAPD System in DEFINITY ProLogix up to 120 messages per second can be processed in full duplex mode.
Page 24: Upgrading Your Existing System
Overview of the MAPD Upgrading Your Existing System If you want to upgrade your DEFINITY system with the MAPD system to a non-supported DEFINITY system, you must first upgrade it with a field maintenance release of R6.1 or later software.
Page 25: Installing The Mapd
This chapter is primarily for Avaya services personnel. Typically, Avaya installs the MAPD system. Overview Installing the Multi-Application Platform for DEFINITY (MAPD) consists of two basic phases — planning the installation and carrying out the installation tasks. This chapter describes the tasks and activities for both phases.
Page 26: In This Chapter
Installing the MAPD In this Chapter This chapter divides topics into two basic categories, planning-oriented tasks, and installation-oriented tasks. NOTE: Use this topic table as a checklist for carrying out the tasks described in Chapter 2. Topic "Planning: Task 1 — Planning the Installation" "Planning: Task 2 —...
Page 27: Planning: Task 1 - Planning The Installation
General Site Requirements A LAN connection available to the system prior to hookup. This connection to the LAN is provided by the customer for Avaya at an agreed-upon demarcation point. Easy access for cabling. Good work space for the system administrator and/or operators.
Page 28: Definity Hardware Requirements - Available Slots In Switch Carrier
If you are installing a MAPD in an existing switch, three contiguous slots in a switch carrier are required to house the MAPD system in either a DEFINITY ECS or DEFINITY PROLOGIX as described in the following list. (See Appendix A ‘‘PBX...
Page 29 Planning: Task 1 — Planning the Installation MAPD Slots Ground Jack Figure 2-2. MAPD System in a DEFINITY ProLogix Carrier Issue 3 May 2002...
Page 30: Identifying The Configuration
Software DCIU(reserved — Installed by customer for futrure use) Demarcation Point — Maintained by customer — Provided by Avaya 9600 baud modem — RJ45 connection CV/LAN supported Clients using a D8W modular wall cord — Windows NT — Located on cross-connect field —...
Page 31: Components In A Typical Configuration
Planning: Task 1 — Planning the Installation Components in a Typical Configuration This section describes some of the components depicted in Figure 2-3. LAN Connection (RJ45) The LAN Connection area of Figure 2-3 depicts two connection options for a Telnet Management Client: Ethernet coaxial cable or Ethernet twisted pair. Option 1 —...
Page 32: Administration/Port B
It is functionally equivalent to Option 1, Null Modem. Maintenance/Port A — Avaya Remote Access This section of Figure 1 depicts remote access to a MAPD via a modem. For domestic applications this is used by craft services personnel for diagnostics.
Page 33: Planning: Task 2 - Determining The Location For The Mapd In The Switch
Use this section to determine where the MAPD is to be housed in the switch. Arranging Circuit Packs If you need to rearrange in the DEFINITY switch to accommodate the MAPD system assembly, use "Worksheet A-2: Port Assignments (for Carrier Rearrangement)"...
Page 34 20 19 18 17 16 15 14 13 12 11 10 Figure 2-4. Rear-Panel View of DEFINITY ECS System MAPD Slots Space in Lieu of Third Slot Figure 2-5. Rear View of MAPD in DEFINITY ProLogix 2-10 Issue 3 May 2002...
Page 35: Planning: Task 3 - Familiarizing Yourself With The Mapd System Assembly
Planning: Task 3 — Familiarizing Yourself with the MAPD System Assembly Planning: Task 3 — Familiarizing Yourself with the MAPD System Assembly This section provides a diagram of the complete MAPD system assembly (Figure 2-6) along with a diagram of the eight-character LCD display on the front panel of the TN801B MAPD (Figure 2-1.)
Page 36 Installing the MAPD MAPD - Front View 8-character LCD Flashing Heartbeat Alarm State of Operation Boot/Shut Alarm The second position (alarm) displays a letter indicating the following types of alarms: warnings (w), minor (m), major (M), and (C) for critical. This position is blank if there are no alarms States of Operation (when the MAPD boots, these stated display in the following order) Firmware board tests...
Page 37: Installation: Task 1 - Gathering The Required Tools
Installation: Task 1 — Gathering the Required Tools Installation: Task 1 — Gathering the Required Tools To install a MAPD system, you need the following tools: Narrow width, flat-blade screwdriver Antistatic grounded wrist strap Punch-down tool Installation: Task 2 — Reviewing the Safety Guidelines Always follow these precautions whenever working with electronic equipment.
Page 38: Installation: Task 3 - Installing The Mapd Assembly In The Switch
Installing the MAPD Installation: Task 3 — Installing the MAPD Assembly in the Switch This section describes the tasks needed to install the MAPD system hardware and peripheral hardware. The MAPD system installation tasks are the same for all switch types. These tasks include: Task 1: Install the MAPD system assembly Before beginning these tasks, refer to the following worksheets: —...
Page 39: Installing The Mapd In An Ac Powered Switch
Installation: Task 3 — Installing the MAPD Assembly in the Switch Installing the MAPD in an AC Powered Switch Using ‘‘Worksheet A-3: Port Slot Locations for the MAPD System Assembly,’’ follow the steps below to install the system assembly. 1. Remove any existing cables from the third slot of the three contiguous slots reserved for the MAPD system.
Page 40 Do not adjust or attempt to reinsert the assembly once it has started to boot. Figure 2-9. Installing the TN801B in a DEFINITY ECS (AC) 2-16 Issue 3 May 2002...
Page 41 Installation: Task 3 — Installing the MAPD Assembly in the Switch 5. Insert the assembly and lock it in place by pushing up the securing latch. If the switch is powered on, the MAPD system will boot automatically. If the switch is not powered on, wait until it is, and then proceed to Step 6.
Page 42: Installing The Mapd In A Dc Powered Switch
Installing the MAPD Installing the MAPD in a DC Powered Switch Using ‘‘Worksheet A-3: Port Slot Locations for the MAPD System Assembly,’’ follow the steps below to install the system assembly. 1. Remove any existing cables from the third slot of the three contiguous slots reserved for the MAPD system.
Page 43 Installation: Task 3 — Installing the MAPD Assembly in the Switch 3. Install the 116A isolating data interface a. Attach the male end of a null modem (supplied with the MAPD system PEC) to the RS-232C connector on the MAPD external cable labeled Admin/Port B.
Page 44 Do not adjust or attempt to reinsert the assembly once it has started to boot. Figure 2-11. Installing the TN801B in a DEFINITY ECS (DC) 6. Insert the assembly and lock it in place by pushing up the securing latch. If the switch is powered on, the MAPD system will boot automatically.
Page 45 Installation: Task 3 — Installing the MAPD Assembly in the Switch 7. As the MAPD system comes up, watch the Liquid Crystal Display (LCD) on the faceplate (see Figure 2-7). The LCD identifies the MAPD states and alarms. When the MAPD system is coming up, the LCD should display the following states (in order): FWBOOT (firmware board tests) PCBIOS (Pentium processor card diagnostics)
Page 46: Planning: Task 4 - Connecting To The Lan
Installing the MAPD Planning: Task 4 — Connecting to the The MAPD Board cable has four connectors available for outside connections: RJ45 Local Area Network (LAN) Admin/Port B, RS-232 (Local administration port) Maint/Port A, RS-232 (Remote Maintenance Port) DCIU, RS-232 (Reserved for future use) Switch Maint/Port A (RS-232 F) Admin/Port B (RS-232 F)
Page 47: Setting Up The Lan Connection And Establishing The Service Boundary
Setting Up the LAN Connection and Establishing the Service Boundary Avaya is responsible for connecting the RJ45 LAN connector to the customer LAN — the customer LAN is the service boundary. Here are the basic responsibilities of both the customer and Avaya.
Page 48 Installing the MAPD 104A Connecting Block (can be supplied by Avaya) Eight wires, hard-connected across mounting blocks. Ends of wire stripped of insulation. Use punch down 104A tool to press ends of these eight wires into mounting block. Four protector caps snap over the top of mounting blocks.
Page 49: Planning: Task 5 - Evaluating The Terminal Requirements (Optional)
The connection for a directly attached terminal is always available for Avaya services personnel. This terminal is usually connected via a direct cable to Admin/Port B, but can be connected remotely if desired.
Page 50: The Mapd Admin Port Is Configured As Data Terminal Equipment (Dte)
Installing the MAPD The MAPD Admin Port is Configured as Data Terminal Equipment (DTE) Keep in mind that the MAPD system Admin/Port B is configured as a (DTE), data terminal equipment. Therefore, you may need to install a null modem to complete the DTE/DCE pair when connecting the Admin/Port B to a terminal.
Page 51: Installation: Task 4A - Installing A Terminal Using A Direct Connection To A Dc Switch
Installation: Task 4a — Installing a Terminal Using a Direct Connection to a DC Switch Installation: Task 4a — Installing a Terminal Using a Direct Connection to a DC Switch Refer to Figure 2-14 (ignore the shaded area of the figure) while you perform this task.
Page 52: Installation Procedure For A Terminal Using A Direct Connection To A Dc Switch
Group 311 Maint/ Modem Port A Cable Avaya Services Remote Access DCIU (Reserved for future use) CAUTION: Modem must be nongrounded (that is, the modem must be isolated from the ground). Figure 2-14. Installing a Terminal via Direct Connection in a DC Switch...
Page 53 Installation: Task 4a — Installing a Terminal Using a Direct Connection to a DC Switch 3. Follow Step a or b to connect the terminal to the MAPD system. a. If connecting to a DCE port, 1. Attach one end of an ED1E434-11G311 cable (supplied with the MAPD system PEC) to the female connector on 116A isolator.
Page 54: Installation: Task 4B - Installing A Terminal Using A Direct Connection To A Dc Switch
Ring Group 311 Modem Cable Maint/Port A Avaya Remote Access DCIU (Reserved for future use) NOTE: Null modem is required when connecting to 715 BCT DTE port. It is not required if connecting to a DCE port. Figure 2-15. Installing a Terminal Via Direct Connection in an AC Switch...
Page 55: Installation Procedure For A Terminal Using A Direct Connection To A Dc Switch
Installation: Task 4b — Installing a Terminal Using a Direct Connection to a DC Switch Installation Procedure for a Terminal Using a Direct Connection to a DC Switch 1. If you are installing a new terminal, unpack it according to the instructions supplied with the terminal.
Page 56: Installation: Task 4C - Install A Terminal Using Modem Connections
Tip/ Group 311 Ring Modem* Cable Maint/Port A Avaya Remote Access DCIU (Reserved for future use) CAUTION: Modem must be nongrounded (that is, the modem must be isolated from the ground). Figure 2-16. Connecting a terminal to the MAPD via Modem...
Page 57: Installation Procedure For A Terminal Using Modem Connections
Installation: Task 4c — Install a Terminal Using Modem Connections Installation Procedure for a Terminal Using Modem Connections 1. In the room where the switch and MAPD system are located, place one modem between the MAPD system and a telephone jack close enough so that the cables can easily reach.
Page 58 Installing the MAPD 8. Set the options on the terminal and modem. Refer to Appendix B, ‘‘Terminal and Modem Option Settings,’’ for a list of option settings for all supported terminals and modems. NOTE: When installing a serial printer on all but a 610 or 615 BCT, set the options on the printer as described in the manual supplied with the printer, then set the corresponding options on the terminal to match.
Page 59: Installation: Task 5 - Connect The Maintenance Modem
DCE port on 715 BCT Tip/ Group 311 Ring Modem* Cable Maint/Port A Avaya Remote Access DCIU (Reserved for future use) CAUTION: Modem must be nongrounded (that is, the modem must be isolated from the ground). Figure 2-17. Connecting the Maintenance Modem 1.
Page 60 Installing the MAPD 3. Use the Steps in "Installation: Task 4c — Install a Terminal Using Modem Connections" in this chapter to establish communication with the modem connected to Maint/Port A. g. Attach one end of an RS-232 cable to a serial RS-232 port on the terminal (the DTE port on a 715 BCT), and attach the other end to the modem (if it is not already connected).
Page 61: Installation: Task 6 - Finalize And Test The Hardware
This task is required for all installation scenarios to verify that the MAPD system hardware and software components are installed properly. 1. At the DEFINITY G3-MT, enter list configuration board <loc>. The DEFINITY system displays the System Configuration Screen with columns (fields) for Board Number, Board Type, Code, and so on.
Page 62 Installing the MAPD If the terminal and modems (if applicable) are connected properly and the options are set correctly, the system responds with the MAPD Main Menu. 8. Place the label containing the MAPD system shutdown warning next to the cabinet power switch.
Page 63: Setting Up The Mapd Configuration
With this chapter, the emphasis shifts from installation to administration. In Chapter 3 the primary objective is to establish communications between the switching domain (the DEFINITY system) and the computing domain, up to the network boundary. Who Should Use this Chapter Establishing connectivity is a cooperative effort between Avaya and the customer.
Page 64: In This Chapter
Notice that tasks are labeled in terms of audience, based on who is responsible for carrying out the tasks (Avaya, Customer, or all for both Avaya and the Customer). NOTE: Use this topic table as a checklist for carrying out the tasks described in Chapter 3.
Page 65: Task 1: Definity Administration
Task 1: DEFINITY Administration Task 1: DEFINITY Administration Task 1 is performed by the customer from the DEFINITY System Administration Terminal (SAT). The objective of this task is to make sure the MAPD is set up correctly in the switch and to administer a link.
Page 66 Setting up the MAPD Configuration 2. Check the CARRIER screen to see if the MAPD is fully recognized by the system. To do this, locate the entry for the MAPD and make sure that there are no circuit pack conflicts (denoted by a #). For example in Screen 3-1, the following entry 06: TN801 B MAPD BOARD indicates that no circuit pack conflict exists, and the MAPD is fully recognized by the system.
Page 67 Screen 3-3. Add Station, STATION Screen, Page 1 of 2 6. Follow Steps a through i to add an ASAI-enabled station. Completing the STATION screen administers an adjunct IP link between DEFINITY and the customer’s network server. a. In the Extension: field, type any valid extension on the dial plan.
Page 68: Mapd Administration
2 of the STATION screen). MAPD Administration MAPD administration tasks are performed by Avaya. The objective of these tasks is to establish connectivity to the customer’s network, and, ultimately, to register the customer’s system with Avaya Technical Support Center (TSC). Other pre-administration tasks (logging in) and post-administration tasks (backing up the system), are covered in this section also.
Page 69: Procedure To Log In
Task 1: Basic Administration — Logging in to the MAPD System Procedure to Log in Follow these steps to get to log in to the MAPD and get to the Main Menu. NOTE: To avoid reprinting Steps 1 through 5 of this procedure for Tasks 1 through 5, the procedures for Tasks 1 through 5 assume that you are logged in to the MAPD system and are starting at the Main Menu.
Page 70 Setting up the MAPD Configuration 4. The system displays the Main Menu. If both the DLG and CVLAN applications are on the MAPD Main Menu this Main Menu appears. Login/Password Administration Port Administration... for access to the DLG and CVLAN) TCP/IP Administration...
Page 71: Mapd Task 1: Setting The Mapd Clock
MAPD Task 1: Setting the MAPD Clock MAPD Task 1: Setting the MAPD Clock The objective of this task is set the MAPD system time, date and time zone. For a complete description of the Set System Time and Date screen see "Set System Time and Date"...
Page 72 Setting up the MAPD Configuration 4. In the Month: field, enter a two-digit month identifier. For example 04 (for April). 5. In the Day: field, enter a two-digit identifier for the day of the week. For example 05 (for Friday). 6.
Page 73: Mapd Task 2: Assigning The Mapd Machine Id (Optional)
This task is necessary only if the customer is attaching the MAPD system to an existing TCP/IP LAN. NOTE: Avaya support services for the MAPD system will not troubleshoot a customer LAN. If the customer LAN is experiencing difficulties, customers should follow the escalation path supplied by their LAN provider.
Page 74: Mapd Task 3: Rebooting The Mapd
Setting up the MAPD Configuration 3. If a different host name from the default (definity) is desired, in the Host Name: field, type the new name to be assigned to this MAPD system. The machine name must be from 1 to 20 characters in length.
Page 75: Mapd Task 4: Testing Mapd/Lan Connectivity (Optional)
(Optional) MAPD Task 4: Testing MAPD/LAN Connectivity (Optional) Task 4 is a cooperative task between Avaya and the customer. The objective of this task is to ensure that connectivity exists between the MAPD and the customer’s network. Make sure you are familiar with the configuration you are testing. For more information, see Appendix E, ‘‘Sample Customer...
Page 76: Task 5A1, Alternative Procedure To Ping The Mapd Itself - If Customer Is Unavailable
Setting up the MAPD Configuration Task 5A1, Alternative Procedure to Ping the MAPD Itself — If Customer Is Unavailable NOTE: This test is internal to the MAPD system, and does not access the customer’s LAN. The MAPD is pinging itself. 1.
Page 77: Guidelines For Evaluating An Internal Mapd Ping
Task 5A, Alternative Procedures The MAPD sends 20 packet messages to itself, listens for responses, and issues a series of messages similar to the following. The messages which follow are the result of your last request. At the <EOF> : prompt press return to continue. 64 bytes from 192.168.25.10: icmp_seq*0, time=0.
Page 78: Task 5A2, Alternative Procedure - Pinging The Customer's Network Server - If Customer Is Unavailable
Setting up the MAPD Configuration Task 5A2, Alternative Procedure — Pinging the Customer’s Network Server — If Customer is Unavailable Follow these steps to ping the customer’s network server. 1. From the MAPD Main Menu, Select 4. Maintenance 2. The system displays the Maintenance Menu. 3.
Page 79 Task 5A, Alternative Procedures The MAPD system sends packet messages (20 in this example) to the client, and listens for responses.It displays messages similar to the following. The messages which follow are the result of your last request. At the <EOF> : prompt press return to continue. 64 bytes from 192.168.25.20: icmp_seq*0, time=0.
Page 80: Guidelines For Evaluating A Client Network Ping
Setting up the MAPD Configuration Guidelines for Evaluating a Client Network Ping The results displayed in the packet loss field (z) will range from 0 percent to 100 percent. The number of packets that are “lost” (need to be retransmitted), will vary from LAN to LAN.
Page 81: Mapd Task 5: Registering The System
Task 6: Deactivating and Activating Logins Task 6 is a cooperative task between Avaya and the Customer. The customer must be present for the customer login activation. If the customer cannot be present, the service technician should leave a message for the customer to contact the Avaya TSC at: 1 800 248-1111 "MAPD Task 5: Registering the System"...
Page 82: Task 7: Performing A Backup Of The Removable Medium
(Chapter 2). 1. At the front panel of the MAPD, make sure the SanDisk PCMCIA FlashDisk is inserted in the slot for the PCMCIA disk. 2. The Avaya service technician assists the TSC in performing a backup of the system. NOTE: Recall that the craft login has been deactivated at this point.
Page 83: Cvlan And Dlg System Administration
CVLAN and DLG System Administration This chapter presents the screens used to administer and maintain the system. Sample configurations are located in Appendix E, “Sample Customer Configurations.” Getting Started This section provides detailed information about the screens, procedures for logging on, and procedures for moving among screens. Screen/System Conventions The screen and system conventions are listed below.
Page 84: Logging On
When the prompt: Are you sure? appears, the user must press after entering Y or N. RETURN In this document DLG stands for the DEFINITY LAN Gateway application and CV/LAN stands for the CallVisor ASAI PC LAN application. Logging On 1.
Page 85: Moving Around The System
Moving Around the System Moving Around the System The methods for moving around the screens on the MAPD are as follows: 1. You can use the function keys on the bottom of the screen NXTPG , and to move around screens, as applicable. PRVPG NXTDAY PRVDAY...
Page 86: Using The Function Keys
CVLAN and DLG System Administration Using the Function Keys Table 4-1. Function Keys Pressing this key Does This Toggles to activate or deactivate CV/LAN ISDN alarm. ACTION Accesses new screen for adding data. Appears on Application Port Assignment screen. Toggles APPL port assignment between DLG and CV/LAN applications.
Page 87: List Of Screens (Dlg And Cv/Lan)
List of Screens (DLG and CV/LAN) Table 4-1. Function Keys — Continued Pressing this key Does This Displays previous page of a multi-page screen. On the PRVPG first page, wraps to last page. Redraws the screen. REFRESH Alternates a field’s value. STATE Updates the screen with current information.
Page 88 CVLAN and DLG System Administration Clients for Node ID signalXX page 4-40 Add Client page 4-42 Assign Port for Node ID signalXX page 4-43 Maintenance (DLG and CV/LAN) page 4-45 Removable Media Operations page 4-47 Set System Time and Date page 4-49 Reset System (DLG and CV/LAN) page 4-53...
Page 89: List Of Screens (Dlg)
List of Screens (DLG) List of Screens (DLG) A list of the system administration screens appears below. This list depicts the screen hierarchy and all the screens that will appear if only DLG is installed. Main Menu (DLG) page 4-8 Login/Password Administration page 4-11 Add Logins...
Page 90: Field Names And Descriptions
CVLAN and DLG System Administration Field Names and Descriptions Main Menu (DLG) Main Menu Login/Password Administration TCP/IP Administration... DLG Administration Maintenance... DLG Port Status/Control Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 4-1.
Page 91: Main Menu (Dlg And Cv/Lan)
Field Names and Descriptions Main Menu (DLG and CV/LAN) Main Menu Login/Password Administration TCP/IP Administration... Port Administration... Maintenance... DLG Port Status/Control CV/LAN Port Status/Control Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 4-2.
Page 92 CVLAN and DLG System Administration Menu Item Description DLG Port Provides access to DLG port status and control data. Status/Control Allows users to view status information and terminate client connections. CV/LAN Port Provides access to CV/LAN port status and control data. Status/Control Allows users to view status information and terminate client connections.
Page 93: Login/Password Administration
Field Names and Descriptions Login/Password Administration NOTE: Only the primary administrator using login = asai_adm is allowed to add or delete logins. (The keys only appear for the primary DELETE administrator login.) Also, only the asai_adm login can be used to change a password for any login.
Page 94 CVLAN and DLG System Administration Use this screen as follows: To delete a login: 1. Press or use the arrow keys to move to the login you want to delete, and then press DELETE 2. The following prompt appears: Are you sure? (Y/N). Type Y and press .
Page 95: Add Logins
Field Names and Descriptions Add Logins NOTE: Only the primary administrator using the asai_adm login is allowed to add logins and passwords. NOTE: If the primary administrator attempts to add a login that already exists, an error message is displayed. Login/Password Administration Add Logins Login: _____________...
Page 96 CVLAN and DLG System Administration Use this screen as follows: 1. Type the login you want to add to the system. 2. Press to submit the login. ENTER 3. The following prompt appears: New password: Type the password to be associated with the login and press RETURN ®...
Page 97: Change Passwords
Field Names and Descriptions Change Passwords NOTE: Any user may change his or her password. However, the primary administrator uses the asai_adm login to change any user’s password. Type Old Password Type New Password Re-Type New Password Screen 4-5. Change Passwords This screen is used to change user passwords.
Page 98 CVLAN and DLG System Administration Field Name Description Old Password The existing password. It appears on the screen only for logins other than the primary administrator. New Password The password you want to change the existing password Use this screen as follows: 1.
Page 99: Tcp/Ip Administration
Field Names and Descriptions TCP/IP Administration TCP/IP Administration 1. This Host 2. Local Host Table 3. Network Routing Information... 4. Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 4-6. TCP/IP Administration Menu Item Description This Host...
Page 100: This Host
Field Name Field Description Host Name Host name of this circuit pack. Default = definity. Maximum field size = 20 characters. Host IP Address IP address of this circuit pack. Default = 192.168.25.10 Maximum field size =15 characters.
Page 101 Field Names and Descriptions Use this screen as follows: 1. Type the host name, IP address, and, optionally, the subnet mask. Press or use the arrow keys to move from field to field. (If you want to clear the Subnet Mask, move to that field, press CLEAR then press ENTER...
Page 102: Local Host Table
CVLAN and DLG System Administration Local Host Table TCP/IP Administration Page Local Host Table X of X IP Address Host Name Aliases ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH DELETE...
Page 103 Field Names and Descriptions Use this screen as follows: Press to access other hosts. NXTPG PRVPG To delete a host entry: 1. Press or use the arrow keys to move the cursor to the line you want to delete, and then press DELETE 2.
Page 104: Local Host Table - Add Host
CVLAN and DLG System Administration Local Host Table — Add Host TCP/IP Administration Local Host Table Add Host IP Address Host Name Aliases ________________ _________________________ _____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR...
Page 105 Field Names and Descriptions Use this screen as follows: 1. Type the IP address, host name, and any aliases. Type all aliases on one line, but leave a space between each alias. 2. Press the function key to submit the data. ENTER 3.
Page 106: Network Routing Information
CVLAN and DLG System Administration Network Routing Information TCP/IP Administration Network Routing Information Network Routing Daemon Default Gateway Network Routing Table Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 4-10. Network Routing Information Menu Item Description Network Routing...
Page 107: Network Routing Information - Network Routing Daemon
Field Names and Descriptions Network Routing Information — Network Routing Daemon TCP/IP Administration Network Routing Information Network Routing Daemon Network routing daemon state: ___ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH HELP STATE Screen 4-11.
Page 108: Network Routing Information - Default Gateway
CVLAN and DLG System Administration Network Routing Information — Default Gateway TCP/IP Administration Network Routing Information Default Gateway Name or IP Address: _____________________________ Status: _____ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP...
Page 109 Field Names and Descriptions Field Name Description Name or IP Name or IP Address of the default gateway, the machine Address used to route all traffic destined for other networks, for which a specific route is not known. Maximum field size = 20 characters.
Page 110: Network Routing Information - Network Routing Table
CVLAN and DLG System Administration Network Routing Information — Network Routing Table TCP/IP Administration Page Network Routing Information x of x Network Routing Table Destination Type Gateway Status _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________...
Page 111 Field Names and Descriptions Field Name Description Destination Name or IP address of a host, or a partial IP address of a network. Maximum field size = 20 characters. Type The type of destination, either host or network. (Most routes are to network destinations.) Gateway Name or IP address of the gateway, the machine used to route all traffic to the given destination.
Page 112: Network Routing Table - Add Routes
CVLAN and DLG System Administration Network Routing Table — Add Routes TCP/IP Administration Network Routing Information Network Routing Table Add Routes Destination Type Gateway ____________________________ _______ ____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 113 Field Names and Descriptions Use this screen as follows: 1. Type the destination, type, and gateway of the route to be added. Press or use the arrow keys to move from field to field. 2. Press if you do not want to add what you just typed, or press CANCEL to enter the data.
Page 114: Port Administration
This screen will appear only if CV/LAN is also installed. Menu Item Description Application Port Provides access to screens for assigning the DEFINITY Assignment system BRI ports to either the DLG or CallVisor CV/LAN applications. Provides access to a screen for viewing, adding, and Administration deleting DLG Clients.
Page 115: Application Port Assignment
Field Names and Descriptions Application Port Assignment Port Administration Application Port Assignment Port Application ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ ________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 116: Dlg Administration
UPDATE Screen 4-17. DLG Administration This screen is used to associate clients with ASAI ports on the DEFINITY system. Links appear in numerical sequence by port number. A maximum of eight links may be administered, but depending on your system and the number of ASAI links you have purchased, you may not be able to make use of all eight entries.
Page 117 Field Names and Descriptions Field Name Description Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Client Name or Host name or IP address of the client machine authorized to IP Address connect to this port.
Page 118: Add Client Link
Field Name Description Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Client Name or Host name or IP address of the client machine authorized IP Address to connect to this port.
Page 119 Field Names and Descriptions Use this screen as follows: 1. Type the port, client name, and number of the first client link you want to add. Press or use the arrow keys to move from field to field. 2. Press if you do not want to add what you just typed, or press CANCEL to enter the data.
Page 120: Cv/Lan Administration
Node ID Read-only. Node ID used by CV/LAN clients. Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Heartbeat State The state of the ASAI heartbeat sever for this node ID.
Page 121 Field Names and Descriptions Use this screen as follows: To change the heartbeat state of a node ID: 1. Press or use the arrow keys to move the cursor to the line you want to change, and then press STATE 2.
Page 122: Cv/Lan Administration - Clients For Node Id Signalxx
NOTE: This screen will appear only if CV/LAN is also installed. This screen is used to associate CV/LAN clients with ASAI ports on the DEFINITY system. It allows the user to add up to 60 entries per port. Field Name...
Page 123 Field Names and Descriptions Use this screen as follows: To drop the connection to a client: Press or use the arrow keys to move the cursor to the entry whose connection you want to drop, and then press DROP 4. The following prompt appears: re you sure? (Y/N).
Page 124: Clients For Node Id Signalxx - Add Client
CVLAN and DLG System Administration Clients for Node ID signalXX — Add Client CV/LAN Administration Clients For Node ID signalXX Add Clients Client Name or IP Address _________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 125: Cv/Lan Administration - Assign Port For Node Id Signalxx
NOTE: This screen will appear only if CV/LAN is also installed. This screen is used to assign a DEFINITY system virtual BRI port number to a node ID number. Only port numbers which are assigned to the CV/LAN application and are not assigned to other node ID numbers, will appear in the list.
Page 126: Maintenance (Dlg)
CVLAN and DLG System Administration Maintenance (DLG) Maintenance Removable Media Operations... Set System Time and Date Reset System... System Logs Security Logs... Diagnostics... Application Components Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP...
Page 127: Maintenance (Dlg And Cv/Lan)
Field Names and Descriptions Maintenance (DLG and CV/LAN) Maintenance Removable Media Operations... Set System Time and Date Reset System... System Logs Security Logs... Diagnostics... Application Components CV/LAN Utilities... Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 128 CVLAN and DLG System Administration Menu Item Description Application Provides access to identification information about each Components application. CV/LAN Utilities Provides access to a variety of CV/LAN utilities. Only applies to screen 4 -24. Exit Returns the user to previous screen. To use this menu, press the number of the screen you wish to access, or press or use the arrow keys to move the cursor to the desired number, and press ENTER...
Page 129: Removable Media Operations
Field Names and Descriptions Removable Media Operations Maintenance Removable Media Operations Format Removable Media Save Configuration Data To Removable Media Restore Configuration Data From Removable Media Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 130 CVLAN and DLG System Administration Use this screen as follows: 1. Select the activity you want to perform. Press the corresponding number, or press or use the arrow keys and press ENTER 2. For each activity, the following prompt appears: Are you sure? (Y/N). Type Y and press .
Page 131: Set System Time And Date
Field Names and Descriptions Set System Time and Date Maintenance Set System Time and Date Time: __:__ Month: __ Day: __ Year: ____ Standard Timezone Information ST Name: __________ Offset Time: __:__ Direction (E/W): _ Daylight Savings Timezone Information DST Name: ___________ This line is used to provide abbreviated help on the currently selected field.
Page 132 CVLAN and DLG System Administration Field Name Description Offset Time: The number of hours that vary from Universal Time (also known as Greenwich Mean Time). See standard time zone. Direction (E/W) The direction your location is from the Universal Time zone, east (E) or west (W).
Page 133 Field Names and Descriptions If you enter a name or abbreviation that is not in the table, then you must also enter offset time and direction. NOTE: The system determines the time zone that appears to the right of the Time field in the top line of the screen according to what is entered in these fields and the current date and time.
Page 134: Reset System (Dlg)
CVLAN and DLG System Administration Reset System (DLG) Maintenance Reset System Shutdown Reboot System Restart DLG Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 4-27. Reset System (DLG) 4-52 Issue 3 May 2002...
Page 135: Reset System (Dlg And Cv/Lan)
Field Names and Descriptions Reset System (DLG and CV/LAN) Maintenance Reset System Shutdown Reboot System Restart DLG Restart CV/LAN Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 4-28. Reset System (DLG and CV/LAN) NOTE: This screen will appear only if CV/LAN is also installed.
Page 136 CVLAN and DLG System Administration Use this screen as follows: 1. Select the activity you want to perform. Press the number or press use the arrow keys and press ENTER 2. The following prompt appears: Are you sure? (Y/N). Type Y and press RETURN If you type N and press , this screen reappears.
Page 137: System Logs
Field Names and Descriptions System Logs <Date> Maintenance Page XXXX of XXXX System Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG Screen 4-29. System Logs This screen displays up-to-the-minute information on system activity, including errors.
Page 138: Security Logs
CVLAN and DLG System Administration Security Logs Maintenance Security Logs Login Attempt Log Client Access Logs System Reset Log Command Logs Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 4-30. Security Logs Menu Item Description Login Attempt...
Page 139: Security Logs - Login Attempt Log
Field Names and Descriptions Security Logs — Login Attempt Log Maintenance Page X of X System Logs Login Attempt Log Date and Time User Terminal Port _____________ ________ _____________ CANCEL REFRESH HELP NXTPG PRVPG Screen 4-31. Login Attempt Log Field Name Description Date and Time Date and time of the invalid login attempt.
Page 140: Security Logs - Client Access Log
CVLAN and DLG System Administration Security Logs — Client Access Log <Date> Maintenance Page XXXX of XXXX Security Logs Client Access Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY...
Page 141: Security Logs - System Reset Log
Field Names and Descriptions Security Logs — System Reset Log Maintenance Page XXXX of XXXX Security Logs System Reset Log Time Date Description CANCEL REFRESH HELP NXTPG PRVPG Screen 4-33. System Reset Log Field Name Description Time Time of the reset (Hour:Minutes:Seconds). Date Date of the reset (MM/DD/YY).
Page 142: Security Logs - Command Log
CVLAN and DLG System Administration Security Logs — Command Log <Date> Maintenance Page XXXX of XXXX Security Logs Command Logs Time User Description This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG...
Page 143: Diagnostics
Field Names and Descriptions Diagnostics Maintenance Diagnostics Ping Host Hardware Alarms Hardware Status Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 4-35. Diagnostics This screen allows the user to test connections and check alarms and status for hardware.
Page 144: Diagnostics - Ping Host
CVLAN and DLG System Administration Diagnostics — Ping Host Maintenance Diagnostics Ping Host Host Name or IP Address: _____________________ Packet count: Packet size: This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP Screen 4-36.
Page 145: Diagnostics - Hardware Alarms
This is a read-only screen that displays any hardware alarms. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware versions. RM Version Displays the remote maintenance firmware versions.
Page 146: Diagnostics - Hardware Status
This is a read-only screen that displays hardware status. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware version. RM Version Displays the remote maintenance firmware version.
Page 147: Application Components
Application Components =========== Application Packages =========== DLG application (MAPD) Release 2.0, Issue 2.01 BRM driver (MAPD) Release 2.0, Issue 2.01 cvasai AVAYA CALLVISOR PC ASAI (MAPD) 6.1.0 cvisdn AVAYA CALLVISOR PC ISDN (MAPD) 6.1.0 cvlansrv AVAYA CV/LAN SERVER (MAPD) 6.1.0...
Page 148: Cv/Lan Utilities
NOTE: This screen will appear only if CV/LAN is also installed. Menu Item Description ASAI Test Tests communication with the DEFINITY system for each node ID using ASAI heartbeats. ASAI Trace Decodes an ASAI message stream. ISDN Trace Traces messages through the kernel protocol stack.
Page 149: Cv/Lan Utilities - Asai Test
Field Names and Descriptions CV/LAN Utilities — ASAI Test Heartbeat with switch for ASAI node signal01 was successful. Heatbeat with switch for ASAI node signal02 was successful. Unexpected capability = C_ABORT for ASAI node signal03 received. The capability expected was C_HB_CONF Primitive type response for ASAI node signal03 !=C_POS_ACK Primitive type response received = C_REQUEST Heartbeat test with switch for ASAI node signal03 failed.
Page 150: Cv/Lan Utilities - Asai Trace
CVLAN and DLG System Administration CV/LAN Utilities — ASAI Trace Wed Oct 16 12:16:00 1996 *********************************************** <3P Domain Request> ADJ=>sw {0}crv=0006 sec=505.39 Domain: Extension 24051 *********************************************** *********************************************** SW->adj *0* crv=8006 sec=505.42 <Event Notif> ADJ=>sw *0*crv=0008 sec=507.60 Domain: Vector Dir Number 24100 *********************************************** *********************************************** SW->adj *0* crv-8008 sec=507.67...
Page 151: Cv/Lan Utilities - Isdn Trace
Field Names and Descriptions CV/LAN Utilities — ISDN Trace 50539 IPCI gviSendSignal/0 MSG_TR[0]: 95 1c 00 08 02 00 06 64 96 1c 14 91 50539 IPCI gviSendSignal/12 MSG_TR[0]: a1 11 02 01 03 02 01 c4 40 09 96 49 50539 IPCI gviSendSignal/24 MSG_TR[0]: 06 83 32 34 30 35 b1 00 00 00 00 00 50542 IPCI rcv cc/0 MSG_TR[0]: 91 0e 00 08 02 80 06 62 96 1c 06 91 50542 IPCI rcv cc/12 MSG_TR[0]: a2 03 02 01 03 00 00 00 00 00 00 00...
Page 152: Cv/Lan Utilities - Isdn Alarm
ACTION Screen 4-44. ISDN Alarm NOTE: This screen will appear only if CV/LAN is also installed. This screen can be used to activate or deactivate ASAI alarms on the DEFINITY system for a specific virtual BRI port. Field Name Description Node ID Node ID number used by CV/LAN clients.
Page 153: Dlg Port Status/Control
Field Names and Descriptions DLG Port Status/Control DLG Port Status/Control DEFINITY TCP/IP Messages Messages Message Port Connection Service from Period Port State State State DEFINITY DEFINITY (minutes) __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ This line is used to provide abbreviated help on the currently selected field.
Page 154 Read-only. Possible port states are as follows: Port State NOT CONNECTED — The BRI port is not administered (or is busied out) on the DEFINITY system or Layer 1 is down. CONNECTED DOWN — The BRI port is administered on the DEFINITY system but Layer 2 is not established.
Page 155 Field Names and Descriptions Field Name Description TCP/IP Connection Read-only. State REACHABLE — The client is responding to ICMP echo requests (host recognizes client but cannot communicate). UNREACHABLE — The client is not responding to ICMP echo requests (host does not recognize client).
Page 156 Description Messages to the Read-only. The number of messages sent to the DEFINITY system DEFINITY system in the last message collection period. Messages from the Read-only. The number of messages sent by the DEFINITY system DEFINITY system in the last message collection period.
Page 157: Dlg Port Status/Control - Message Collection Period
Changing the collection period clears the traffic counts (messages to the DEFINITY system and messages from the DEFINITY system) on the DLG Port Status/Control screen. Field Name...
Page 158 CVLAN and DLG System Administration Use this screen as follows: 1. Type the desired time period, in minutes, up to 12 hours. 2. When you are done entering the data, press . The screen you were ENTER on previously (DLG Port Status/Control) reappears. 4-76 Issue 3 May 2002...
Page 159: Cv/Lan Port Status/Control
Read-only. Possible port states are as follows: system Port State NOT CONNECTED — The BRI port is not administered (or is busied out) on the DEFINITY system, or Layer 1 is down. CONNECTED DOWN — The BRI port is administered on the DEFINITY system but Layer 2 is not established.
Page 160 Description The DEFINITY BUSIEDOUT — The BRI Port is administered on the system Port State DEFINITY system but has been busied out in the BRI (continued) driver on the MAPD. SW INTF DN — The DEFINITY system interface (angel) is down.
Page 161 Field Names and Descriptions To drop all client connections for a specific port: 1. Press or use the arrow keys to move to the desired port. 2. Press to drop all client connections. DROP NOTE: New connections are permitted on this port 3.
Page 162: Cv/Lan Port Status/Control - Message Collection Period
Changing the collection period clears the traffic counts (messages to the DEFINITY system and messages from the DEFINITY system) on the CV/LAN Port Status/Control screen. Field Name...
Page 163 Field Names and Descriptions Use this screen as follows: 1. Type the desired time period, in minutes, up to 12 hours. 2. When you are done entering the data, press . The screen you were ENTER on previously (CV/LAN Port Status/Control) will reappear. Issue 3 May 2002 4-81...
Page 164 CVLAN and DLG System Administration 4-82 Issue 3 May 2002...
Page 165: Cvlan System Administration
CVLAN System Administration This chapter presents the screens used to administer and maintain the CV/LAN system. See Appendix E, "Sample Customer Configurations". List of Screens (CV/LAN) A list of the system administration screens appears below. This list depicts the screen hierarchy that will appear if only CV/ LAN is installed. Main Menu (CV/LAN) page 5-3 Login/Password Administration...
Page 166 CVLAN System Administration Add Client page 5-29 Assign Port for Node ID signalXX page 5-30 Maintenance page 5-31 Removable Media Operations page 5-32 Set System Time and Date page 5-33 Reset System (CV/LAN) page 5-36 System Logs page 5-38 Security Logs page 5-39 Login Attempt Log page 5-40...
Page 167: Field Names And Descriptions
Field Names and Descriptions Field Names and Descriptions Main Menu (CV/LAN) Main Menu 1. Login/Password Administration 2. TCP/IP Administration... 3. CV/LAN Administration 4. Maintenance... 5. CV/LAN Port Status/Control 6. Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER...
Page 168: Login/Password Administration
CVLAN System Administration Login/Password Administration NOTE: Only the primary administrator using login = asai_adm is allowed to add or delete logins. (The keys only appear for the primary DELETE administrator login.) Also, only the asai_adm login can be used to change a password for any login.
Page 169 Field Names and Descriptions Use this screen as follows: To delete a login: 1. Press or use the arrow keys to move to the login you want to delete, and then press DELETE 2. The following prompt appears: Are you sure? (Y/N). Type Y and press .
Page 170: Add Logins
CVLAN System Administration Add Logins NOTE: Only the primary administrator using the asai_adm login is allowed to add logins and passwords. NOTE: If the primary administrator attempts to add a login that already exists, an error message is displayed. Login/Password Administration Add Logins Login: _____________ This line is used to provide abbreviated help on the currently selected field.
Page 171 Field Names and Descriptions Use this screen as follows: 1. Type the login you want to add to the system. 2. Press to submit the login. ENTER 3. The following prompt appears: New password: Type the password to be associated with the login and press RETURN ®...
Page 172: Change Passwords
CVLAN System Administration Change Passwords NOTE: Any user may change his or her password. However, the primary administrator uses the asai_adm login to change any user’s password. Type Old Password Type New Password Re-Type New Password Screen 5-4. Change Passwords This screen is used to change user passwords.
Page 173 Field Names and Descriptions Field Name Description Old Password The existing password. It appears on the screen only for logins other than the primary administrator. New Password The password you want to change the existing password Use this screen as follows: 1.
Page 174: Tcp/Ip Administration
CVLAN System Administration TCP/IP Administration TCP/IP Administration 1. This Host 2. Local Host Table 3. Networking Routing Information... 4. Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 5-5. TCP/IP Administration Menu Item Description This Host...
Page 175: This Host
Field Name Description Host Name Host name of this circuit pack. Default = definity. Maximum field size = 20 characters. Host IP Address IP address of this circuit pack. Default = 192.168.25.10 Maximum field size = 15 characters.
Page 176 CVLAN System Administration Use this screen as follows: 1. Type the host name, IP address, and, optionally, the subnet mask. Press or use the arrow keys to move from field to field. (If you want to clear the Subnet Mask, move to that field, press CLEAR then press ENTER...
Page 177: Local Host Table
Field Names and Descriptions Local Host Table TCP/IP Administration Page Local Host Table X of X IP Address Host Name Aliases ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH DELETE...
Page 178 CVLAN System Administration Use this screen as follows: Press to access other hosts. NXTPG PRVPG To delete a host entry: 1. Press or use the arrow keys to move the cursor to the line you want to delete, and then press DELETE 2.
Page 179: Local Host Table - Add Host
Field Names and Descriptions Local Host Table — Add Host TCP/IP Administration Local Host Table Add Host IP Address Host Name Aliases ________________ _________________________ _____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP...
Page 180 CVLAN System Administration Use this screen as follows: 1. Type the IP address, host name, and any aliases. Type all aliases on one line, but leave a space between each alias. 2. Press the function key to submit the data. ENTER 3.
Page 181: Network Routing Information
Field Names and Descriptions Network Routing Information TCP/IP Administration Network Routing Information Network Routing Daemon Default Gateway Network Routing Table Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 5-9. Network Routing Information Menu Item Description Network Routing...
Page 182: Network Routing Information - Network Routing Daemon
CVLAN System Administration Network Routing Information — Network Routing Daemon TCP/IP Administration Network Routing Information Network Routing Daemon Network routing daemon state: ___ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH HELP STATE Screen 5-10.
Page 183: Network Routing Information - Default Gateway
Field Names and Descriptions Network Routing Information — Default Gateway TCP/IP Administration Network Routing Information Default Gateway Name or IP Address: _____________________________ Status: _____ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP Screen 5-11.
Page 184 CVLAN System Administration Field Name Description Name or IP Name or IP Address of the default gateway, the machine Address used to route all traffic destined for other networks, for which a specific route is not known. Maximum field size = 20 characters. Status Either up or down.
Page 185: Network Routing Information - Network Routing Table
Field Names and Descriptions Network Routing Information — Network Routing Table TCP/IP Administration Page Network Routing Information x of x Network Routing Table Destination Type Gateway Status _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____...
Page 186 CVLAN System Administration Field Name Description Destination Name or IP address of a host, or a partial IP address of a network. Maximum field size = 20 characters. Type The type of destination, either host or network. (Most routes are to network destinations.) Gateway Name or IP address of the gateway, the machine used to route all traffic to the given destination.
Page 187: Network Routing Table - Add Routes
Field Names and Descriptions Network Routing Table — Add Routes TCP/IP Administration Network Routing Information Network Routing Table Add Routes Destination Type Gateway ____________________________ _______ ____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR...
Page 188 CVLAN System Administration Use this screen as follows: 1. Type the destination, type, and gateway of the route to be added. Press or use the arrow keys to move from field to field. 2. Press if you do not want to add what you just typed, or press CANCEL to enter the data.
Page 189: Cv/Lan Administration
Node ID Read-only. Node ID used by CV/LAN clients. Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Heartbeat State The state of the ASAI heartbeat sever for this node ID.
Page 190 CVLAN System Administration 3. Repeat Steps 1 and 2 until you have changed the heartbeat state for all the desired node IDs. Then press and the previous CANCEL screen will appear. To view or modify the list of clients using a node ID, press or use the arrow keys to move the cursor to the line you want to view or modify, and then press...
Page 191: Cv/Lan Administration - Clients For Node Id Signalxx
HELP UPDATE DROP Screen 5-15. Clients for Node ID signalXX This screen is used to associate CV/LAN clients with ASAI ports on the DEFINITY system. It allows the user to add up to 60 entries per port. Field Name Description signalXX Read-only.
Page 192 CVLAN System Administration 2. The following prompt appears: re you sure? (Y/N). Type Y and press RETURN If you type N the cursor reappears where it was and the connection is not dropped. 3. Repeat Steps 1 and 2 until you have dropped all desired connections.
Page 193: Clients For Node Id Signalxx - Add Client
Field Names and Descriptions Clients for Node ID signalXX — Add Client CV/LAN Administration Clients For Node ID signalXX Add Clients Client Name or IP Address _________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER...
Page 194: Cv/Lan Administration - Assign Port For Node Id Signalxx
ASSIGN Screen 5-17. Assign Port for Node ID signalXX This screen is used to assign a DEFINITY system virtual BRI port number to a node ID number. Only port numbers which are assigned to the CV/LAN application and are not assigned to other node ID numbers, will appear in the list.
Page 195: Maintenance
Field Names and Descriptions Maintenance Maintenance Removable Media Operations... Set System Time and Date Reset System... System Logs Security Logs... Diagnostics... Application Components CV/LAN Utilities... Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP...
Page 196: Removable Media Operations
CVLAN System Administration Removable Media Operations Maintenance Removable Media Operations Format Removable Media Save Configuration Data To Removable Media Restore Configuration Data From Removable Media Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP...
Page 197: Set System Time And Date
Field Names and Descriptions Set System Time and Date Maintenance Set System Time and Date Time: __:__ Month: __ Day: __ Year: ____ Standard Timezone Information ST Name: __________ Offset Time: __:__ Direction (E/W): _ Daylight Savings Timezone Information DST Name: ___________ This line is used to provide abbreviated help on the currently selected field.
Page 198 CVLAN System Administration Field Name Description Offset Time: The number of hours that vary from Universal Time (also known as Greenwich Mean Time). See Standard Time Zone. Direction (E/W) The direction your location is from the Universal Time zone, east (E) or west (W). Daylight Savings The name or abbreviation of a second, optional time Timezone...
Page 199 Field Names and Descriptions If you enter a name or abbreviation that is not in the table, then you must also enter offset time and direction. NOTE: The system determines the time zone that appears to the right of the Time field in the top line of the screen according to what is entered in these fields and the current date and time.
Page 200: Reset System (Cv/Lan)
CVLAN System Administration Reset System (CV/LAN) Maintenance Reset System Shutdown Reboot System Restart CV/LAN Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 5-21. Reset System (CV/LAN) Menu Item Description Shutdown Shuts down the entire system.
Page 201 Field Names and Descriptions 4. For Reboot System: The screen displays messages during the reboot. If you run this from the system console, the login prompt will appear when the procedure is complete. From a remote connection, you have to reconnect later (approximately 5 to 10 minutes).
Page 202: System Logs
CVLAN System Administration System Logs <Date> Maintenance Page XXXX of XXXX System Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG Screen 5-22. System Logs This screen displays up-to-the-minute information on system activity, including errors.
Page 203: Security Logs
Field Names and Descriptions Security Logs Maintenance Security Logs Login Attempt Log Client Access Logs System Reset Log Command Logs Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 5-23. Security Logs Menu Item Description Login Attempt...
Page 204: Security Logs - Login Attempt Log
CVLAN System Administration Security Logs — Login Attempt Log Maintenance Page X of X System Logs Login Attempt Log Date and Time User Terminal Port _____________ ________ _____________ CANCEL REFRESH HELP NXTPG PRVPG Screen 5-24. Login Attempt Log Field Name Description Date and Time Date and time of the invalid login attempt.
Page 205: Security Logs - Client Access Log
Field Names and Descriptions Security Logs — Client Access Log <Date> Maintenance Page XXXX of XXXX Security Logs Client Access Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY...
Page 206: Security Logs - System Reset Log
CVLAN System Administration Security Logs — System Reset Log Maintenance Page XXXX of XXXX Security Logs System Reset Log Time Date Description CANCEL REFRESH HELP NXTPG PRVPG Screen 5-26. System Reset Log Field Name Description Time Time of the reset (Hour:Minutes:Seconds). Date Date of the reset (MM/DD/YY).
Page 207: Security Logs - Command Log
Field Names and Descriptions Security Logs — Command Log <Date> Maintenance Page XXXX of XXXX Security Logs Command Logs Time User Description This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG Screen 5-27.
Page 208: Diagnostics
CVLAN System Administration Diagnostics Maintenance Diagnostics Ping Host Hardware Alarms Hardware Status Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 5-28. Diagnostics This screen allows the user to test connections and check alarms and status for hardware.
Page 209: Diagnostics - Ping Host
Field Names and Descriptions Diagnostics — Ping Host Maintenance Diagnostics Ping Host Host Name or IP Address: _____________________ Packet count: Packet size: This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP Screen 5-29.
Page 210: Diagnostics - Hardware Alarms
This is a read-only screen that displays any hardware alarms. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware versions. RM Version Displays the remote maintenance firmware versions.
Page 211: Diagnostics - Hardware Status
This is a read-only screen that displays hardware status. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware version. RM Version Displays the remote maintenance firmware version.
Page 212 Application Components =========== Application Packages =========== DLG application (MAPD) Release 2.0, Issue 2.01 BRM driver (MAPD) Release 2.0, Issue 2.01 cvasai AVAYA CALLVISOR PC ASAI (MAPD) 6.1.0 cvisdn AVAYA CALLVISOR PC ISDN (MAPD) 6.1.0 cvlansrv AVAYA CV/LAN SERVER (MAPD) 6.1.0...
Page 213: Cv/Lan Utilities
ENTER HELP Screen 5-33. CV/LAN Utilities Menu Item Description ASAI Test Tests communication with the DEFINITY system for each node ID using ASAI heartbeats. ASAI Trace Decodes an ASAI message stream. ISDN Trace Traces messages through the kernel protocol stack.
Page 214: Cv/Lan Utilities - Asai Test
CVLAN System Administration CV/LAN Utilities — ASAI Test Heartbeat with switch for ASAI node signal01 was successful. Heatbeat with switch for ASAI node signal02 was successful. Unexpected capability = C_ABORT for ASAI node signal03 received. The capability expected was C_HB_CONF Primitive type response for ASAI node signal03 !=C_POS_ACK Primitive type response received = C_REQUEST Heartbeat test with switch for ASAI node signal03 failed.
Page 215: Cv/Lan Utilities - Asai Trace
Field Names and Descriptions CV/LAN Utilities — ASAI Trace Wed Oct 16 12:16:00 1996 *********************************************** <3P Domain Request> ADJ=>sw {0}crv=0006 sec=505.39 Domain: Extension 24051 *********************************************** *********************************************** SW->adj *0* crv=8006 sec=505.42 <Event Notif> ADJ=>sw *0*crv=0008 sec=507.60 Domain: Vector Dir Number 24100 *********************************************** *********************************************** SW->adj *0* crv-8008 sec=507.67...
Page 216: Cv/Lan Utilities - Isdn Trace
CVLAN System Administration CV/LAN Utilities — ISDN Trace 39302 CVBRI downlink message/12 MSG_TR[2]: 01 00 00 00 00 00 00 00 00 00 00 00 39302 CVBRI downlink message/0 MSG_TR[1]: 08 02 80 7f 5a 96 1c 0b 91 a1 08 02 39302 CVBRI downlink message/12 MSG_TR[1]: 01 00 00 00 00 00 00 00 00 00 00 00 39322 CVBRI uplink message/0 MSG_TR[4]: 86 04 00 7f 64 00 0c 00 13 00 08 02 39322 CVBRI uplink message/0 MSG_TR[5]: 86 05 00 7f 64 00 0c 00 01 00 00 00...
Page 217: Cv/Lan Utilities - Isdn Alarm
REFRESH ENTER HELP ACTION Screen 5-37. ISDN Alarm This screen can be used to activate or deactivate ASAI alarms on the DEFINITY system for a specific virtual BRI port. Field Name Description Node ID Node ID number used by CV/LAN clients.
Page 218: Cv/Lan Port Status/Control
Read-only. Possible port states are as follows: State NOT CONNECTED — The BRI port is not administered (or is busied out) on the DEFINITY system, or Layer 1 is down. CONNECTED DOWN — The BRI port is administered on the DEFINITY system but Layer 2 is not established.
Page 219 Description DEFINITY Port State BUSIEDOUT — The BRI Port is administered on (continued) the DEFINITY system but has been busied out in the BRI driver on the MAPD. SW INTF DN — The DEFINITY system interface (angel) is down. SW INTF DN BSY — The DEFINITY system interface (angel) is down and the BRI Port has been busied out in the BRI driver on the MAPD.
Page 220 CVLAN System Administration To drop all client connections for a specific port: 1. Press or use the arrow keys to move to the desired port. 2. Press to drop all client connections. DROP NOTE: New connections are permitted on this port 3.
Page 221: Cv/Lan Port Status/Control - Message Collection Period (Cv/Lan)
Changing the collection period clears the traffic counts (messages to the DEFINITY system and messages from the DEFINITY system) on the CV/LAN Port Status/Control screen. Field Name...
Page 222 CVLAN System Administration 5-58 Issue 3 May 2002...
Page 223: List Of Screens (Dlg)
DLG System Administration This chapter presents the screens used to administer and maintain the DLG system. Sample configurations are located in “Sample Customer Configurations,” Appendix E. List of Screens (DLG) A list of the system administration screens appears below. This list depicts the screen hierarchy and all the screens that will appear if only DLG is installed.
Page 224 DLG System Administration DLG Administration page 6-25 Add Client Link page 6-27 Maintenance (DLG) page 6-29 Removable Media Operations page 6-30 Set System Time and Date page 6-32 Reset System (DLG) page 6-35 System Logs page 6-36 Security Logs page 6-37 Login Attempt Log page 6-38 Client Access Logs...
Page 225: Field Names And Descriptions
Field Names and Descriptions Field Names and Descriptions Main Menu (DLG) Main Menu Login/Password Administration TCP/IP Administration... DLG Administration Maintenance... DLG Port Status/Control Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 6-1.
Page 226: Login/Password Administration
DLG System Administration Login/Password Administration NOTE: Only the primary administrator using login = asai_adm is allowed to add or delete logins. (The keys only appear for the primary DELETE administrator login.) Also, only the asai_adm login can be used to change a password for any login.
Page 227 Field Names and Descriptions Use this screen as follows: To delete a login: 1. Press or use the arrow keys to move to the login you want to delete, and then press DELETE 2. The following prompt appears: Are you sure? (Y/N). Type Y and press .
Page 228: Add Logins
DLG System Administration Add Logins NOTE: Only the primary administrator using the asai_adm login is allowed to add logins and passwords. NOTE: If the primary administrator attempts to add a login that already exists, an error message is displayed. Login/Password Administration Add Logins Login: _____________ This line is used to provide abbreviated help on the currently selected field.
Page 229 Field Names and Descriptions Use this screen as follows: 1. Type the login you want to add to the system. 2. Press to submit the login. ENTER 3. The following prompt appears: New password: Type the password to be associated with the login and press RETURN ®...
Page 230: Change Passwords
DLG System Administration Change Passwords NOTE: Any user may change his or her password. However, the primary administrator uses the asai_adm login to change any user’s password. Type Old Password Type New Password Re-Type New Password Screen 6-4. Change Passwords This screen is used to change user passwords.
Page 231 Field Names and Descriptions Field Name Description Old Password The existing password. It appears on the screen only for logins other than the primary administrator. New Password The password you want to change the existing password Use this screen as follows: 1.
Page 232: Tcp/Ip Administration
DLG System Administration TCP/IP Administration TCP/IP Administration 1. This Host 2. Local Host Table 3. Network Routing Information... 4. Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 6-5. TCP/IP Administration Menu Item Description This Host...
Page 233: This Host
Field Name Field Description Host Name Host name of this circuit pack. Default = definity. Maximum field size = 20 characters. Host IP Address IP address of this circuit pack. Default = 192.168.25.10 Maximum field size =15 characters.
Page 234 DLG System Administration Use this screen as follows: 1. Type the host name, IP address, and, optionally, the subnet mask. Press or use the arrow keys to move from field to field. (If you want to clear the Subnet Mask, move to that field, press CLEAR then press ENTER...
Page 235: Local Host Table
Field Names and Descriptions Local Host Table TCP/IP Administration Page Local Host Table X of X IP Address Host Name Aliases ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH DELETE...
Page 236 DLG System Administration Use this screen as follows: Press to access other hosts. NXTPG PRVPG To delete a host entry: 1. Press or use the arrow keys to move the cursor to the line you want to delete, and then press DELETE 2.
Page 237: Local Host Table - Add Host
Field Names and Descriptions Local Host Table — Add Host TCP/IP Administration Local Host Table Add Host IP Address Host Name Aliases ________________ _________________________ _____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP...
Page 238 DLG System Administration Use this screen as follows: 1. Type the IP address, host name, and any aliases. Type all aliases on one line, but leave a space between each alias. 2. Press the function key to submit the data. ENTER 3.
Page 239: Network Routing Information
Field Names and Descriptions Network Routing Information TCP/IP Administration Network Routing Information Network Routing Daemon Default Gateway Network Routing Table Exit This line is used to provide abbreviated help on the currently selected field. EXIT REFRESH ENTER HELP Screen 6-9. Network Routing Information Menu Item Description Network Routing...
Page 240: Network Routing Information - Network Routing Daemon
DLG System Administration Network Routing Information — Network Routing Daemon TCP/IP Administration Network Routing Information Network Routing Daemon Network routing daemon state: ___ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH HELP STATE Screen 6-10.
Page 241: Network Routing Information - Default Gateway
Field Names and Descriptions Network Routing Information — Default Gateway TCP/IP Administration Network Routing Information Default Gateway Name or IP Address: _____________________________ Status: _____ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP Screen 6-11.
Page 242 DLG System Administration Field Name Description Name or IP Name or IP Address of the default gateway, the machine Address used to route all traffic destined for other networks, for which a specific route is not known. Maximum field size = 20 characters. Status Either up or down.
Page 243: Network Routing Information - Network Routing Table
Field Names and Descriptions Network Routing Information — Network Routing Table TCP/IP Administration Page Network Routing Information x of x Network Routing Table Destination Type Gateway Status _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____ _________________________ _________ _________________________ _____...
Page 244 DLG System Administration Field Name Description Destination Name or IP address of a host, or a partial IP address of a network. Maximum field size = 20 characters. Type The type of destination, either host or network. (Most routes are to network destinations.) Gateway Name or IP address of the gateway, the machine used to route all traffic to the given destination.
Page 245: Network Routing Table - Add Routes
Field Names and Descriptions Network Routing Table — Add Routes TCP/IP Administration Network Routing Information Network Routing Table Add Routes Destination Type Gateway ____________________________ _______ ____________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR...
Page 246 DLG System Administration Use this screen as follows: 1. Type the destination, type, and gateway of the route to be added. Press or use the arrow keys to move from field to field. 2. Press if you do not want to add what you just typed, or press CANCEL to enter the data.
Page 247: Dlg Administration
UPDATE Screen 6-14. DLG Administration This screen is used to associate clients with ASAI ports on the DEFINITY system. Links appear in numerical sequence by port number. A maximum of eight links may be administered, but depending on your system and the number of ASAI links you have purchased, you may not be able to make use of all eight entries.
Page 248 DLG System Administration Field Name Description Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Client Name or Host name or IP address of the client machine authorized to IP Address connect to this port.
Page 249: Add Client Link
Field Name Description Port Port number used on the DEFINITY system. Valid range is 1 to 12. Each port can only be assigned once. Client Name or Host name or IP address of the client machine authorized IP Address to connect to this port.
Page 250 DLG System Administration Use this screen as follows: 1. Type the port, client name, and number of the first client link you want to add. Press or use the arrow keys to move from field to field. 2. Press if you do not want to add what you just typed, or press CANCEL to enter the data.
Page 251: Maintenance (Dlg)
Field Names and Descriptions Maintenance (DLG) Maintenance Removable Media Operations... Set System Time and Date Reset System... System Logs Security Logs... Diagnostics... Application Components Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 6-16.
Page 252: Removable Media Operations
DLG System Administration Removable Media Operations Maintenance Removable Media Operations Format Removable Media Save Configuration Data To Removable Media Restore Configuration Data From Removable Media Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP...
Page 253 Field Names and Descriptions Use this screen as follows: 1. Select the activity you want to perform. Press the corresponding number, or press or use the arrow keys and press ENTER 2. For each activity, the following prompt appears: Are you sure? (Y/N). Type Y and press .
Page 254: Set System Time And Date
DLG System Administration Set System Time and Date Maintenance Set System Time and Date Time: __:__ Month: __ Day: __ Year: ____ Standard Timezone Information ST Name: __________ Offset Time: __:__ Direction (E/W): _ Daylight Savings Timezone Information DST Name: ___________ This line is used to provide abbreviated help on the currently selected field.
Page 255 Field Names and Descriptions Field Name Description Offset Time: The number of hours that vary from Universal Time (also known as Greenwich Mean Time). See standard time zone. Direction (E/W) The direction your location is from the Universal Time zone, east (E) or west (W). Daylight Savings The name or abbreviation of a second, optional time Timezone...
Page 256 DLG System Administration If you enter a name or abbreviation that is not in the table, then you must also enter offset time and direction. NOTE: The system determines the time zone that appears to the right of the Time field in the top line of the screen according to what is entered in these fields and the current date and time.
Page 257: Reset System (Dlg)
Field Names and Descriptions Reset System (DLG) Maintenance Reset System Shutdown Reboot System Restart DLG Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 6-19. Reset System (DLG) Issue 3 May 2002 6-35...
Page 258: System Logs
DLG System Administration System Logs <Date> Maintenance Page XXXX of XXXX System Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG Screen 6-20. System Logs This screen displays up-to-the-minute information on system activity, including errors.
Page 259: Security Logs
Field Names and Descriptions Security Logs Maintenance Security Logs Login Attempt Log Client Access Logs System Reset Log Command Logs Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 6-21. Security Logs Menu Item Description Login Attempt...
Page 260: Security Logs - Login Attempt Log
DLG System Administration Security Logs — Login Attempt Log Maintenance Page X of X System Logs Login Attempt Log Date and Time User Terminal Port _____________ ________ _____________ CANCEL REFRESH HELP NXTPG PRVPG Screen 6-22. Login Attempt Log Field Name Description Date and Time Date and time of the invalid login attempt.
Page 261: Security Logs - Client Access Log
Field Names and Descriptions Security Logs — Client Access Log <Date> Maintenance Page XXXX of XXXX Security Logs Client Access Logs Time Type Process Description ___________________________________________________________________________ This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY...
Page 262: Security Logs - System Reset Log
DLG System Administration Security Logs — System Reset Log Maintenance Page XXXX of XXXX Security Logs System Reset Log Time Date Description CANCEL REFRESH HELP NXTPG PRVPG Screen 6-24. System Reset Log Field Name Description Time Time of the reset (Hour:Minutes:Seconds). Date Date of the reset (MM/DD/YY).
Page 263: Security Logs - Command Log
Field Names and Descriptions Security Logs — Command Log <Date> Maintenance Page XXXX of XXXX Security Logs Command Logs Time User Description This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH NXTDAY PRVDAY HELP NXTPG PRVPG Screen 6-25.
Page 264: Diagnostics
DLG System Administration Diagnostics Maintenance Diagnostics Ping Host Hardware Alarms Hardware Status Exit This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER HELP Screen 6-26. Diagnostics This screen allows the user to test connections and check alarms and status for hardware.
Page 265: Diagnostics - Ping Host
Field Names and Descriptions Diagnostics — Ping Host Maintenance Diagnostics Ping Host Host Name or IP Address: _____________________ Packet count: Packet size: This line is used to provide abbreviated help on the currently selected field. CANCEL REFRESH ENTER CLEAR HELP Screen 6-27.
Page 266: Diagnostics - Hardware Alarms
This is a read-only screen that displays any hardware alarms. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware versions. RM Version Displays the remote maintenance firmware versions.
Page 267: Diagnostics - Hardware Status
This is a read-only screen that displays hardware status. Field Name Description TN Code/Vintage Displays the MAPD (TN801B) board code and vintage as reported by the DEFINITY system. FW Version Displays the firmware version. RM Version Displays the remote maintenance firmware version.
Page 268 Application Components =========== Application Packages =========== DLG application (MAPD) Release 2.0, Issue 2.01 BRM driver (MAPD) Release 2.0, Issue 2.01 cvasai AVAYA CALLVISOR PC ASAI (MAPD) 6.1.0 cvisdn AVAYA CALLVISOR PC ISDN (MAPD) 6.1.0 cvlansrv AVAYA CV/LAN SERVER (MAPD) 6.1.0...
Page 269: Dlg Port Status/Control
Field Names and Descriptions DLG Port Status/Control DLG Port Status/Control DEFINITY TCP/IP Messages Messages Message Port Connection Service from Period Port State State State DEFINITY DEFINITY (minutes) __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ This line is used to provide abbreviated help on the currently selected field.
Page 270 Read-only. Possible port states are as follows: Port State NOT CONNECTED — The BRI port is not administered (or is busied out) on the DEFINITY system or Layer 1 is down. CONNECTED DOWN — The BRI port is administered on the DEFINITY system but Layer 2 is not established.
Page 271 Field Names and Descriptions Field Name Description TCP/IP Connection Read-only. State REACHABLE — The client is responding to ICMP echo requests (host recognizes client but cannot communicate). UNREACHABLE — The client is not responding to ICMP echo requests (host does not recognize client).
Page 272 Description Messages to the Read-only. The number of messages sent to the DEFINITY system DEFINITY system in the last message collection period. Messages from the Read-only. The number of messages sent by the DEFINITY system DEFINITY system in the last message collection period.
Page 273: Dlg Port Status/Control - Message Collection Period
Changing the collection period clears the traffic counts (messages to the DEFINITY system and messages from the DEFINITY system) on the DLG Port Status/Control screen. Field Name...
Page 274 DLG System Administration Use this screen as follows: 1. Type the desired time period, in minutes, up to 12 hours. 2. When you are done entering the data, press . The screen you were ENTER on previously (DLG Port Status/Control) reappears. 6-52 Issue 3 May 2002...
Page 275: Pbx Carrier Configuration Worksheets
Guidelines for using these worksheets are as follows: 1. Move as few circuit packs as possible. 2. Locate three contiguous slots in the DEFINITY system Cabinet. The right most slot must be a port slot, (indicated by purple color). 3. Three MAPD system assemblies per carrier are permitted. One per carrier is preferred so that one carrier power supply failure will not take down multiple units.
Page 276: Worksheet A-1: Port Slot Assignments (Before Carrier Arrangement
PBX Carrier Configuration Worksheets Worksheet A-1: Port Slot Assignments (Before Carrier Arrangement) Date ___________________________ Prepared By ___________________________ Contact Telephone Number ___________________________ Complete the following worksheet to indicate how circuit packs are currently arranged in the PBX carrier. On this worksheet, the slots are numbered as seen from the front of the carrier, with slot 1 on the far left and slot 20 on the far right.
Page 277: Worksheet A-2: Port Assignments (For Carrier Rearrangement
PBX Carrier Configuration Worksheets Worksheet A-2: Port Assignments (for Carrier Rearrangement) Date ___________________________ Prepared By ___________________________ Contact Telephone Number ___________________________ Complete the following worksheet to indicate how circuit packs should be arranged in the PBX carrier before the MAPD system is installed. On the worksheet, the slots are numbered as seen from the front of the carrier, with slot 1 on the far left and slot 20 on the far right.
Page 278: Worksheet A-3: Port Slot Locations For The Mapd System Assembly
PBX Carrier Configuration Worksheets Worksheet A-3: Port Slot Locations for the MAPD System Assembly Date ___________________________ Prepared By ___________________________ Contact Telephone Number ___________________________ On the table below, specify the locations of the three contiguous slots into which the MAPD system assembly is to be installed. Slot occupied by MAPD Digital Port Equipment Location first...
Page 279: Terminal And Modem Option Settings
Terminal and Modem Option Settings This appendix contains: A worksheet for use in determining what terminals and modems you will use with the MAPD system Information on option settings Issue 3 May 2002...
Page 280: Worksheet B-1: Terminals/Modems
External 33.6 Fax Modem for the Local Console Port (Admin/Port B)" in this Appendix, and it can be ordered from Avaya. Other modems can also be used provided they are properly setup. What length cables would you like for the terminals? Default is 50 feet: other options are 10, 20.
Page 281: Terminal Option Settings
Terminal and Modem Option Settings Terminal Option Settings Set the options listed below to the corresponding setting for your terminal. Refer to the manual for your terminal for available options and the procedure to set them. Option Setting Speed 9600 Duplex full Send parity...
Page 282: Modem Option Settings
Terminal and Modem Option Settings Modem Option Settings Specific information on how to set up the US Robotics Sportster external 33.6 fax modem is given below. This involves writing parameters to the modem’s NVRAM (Non-Volatile Random Access Memory). Generic information is also given with which other modems may be configured.
Page 283: Setting Up A Generic Modem For Use With The Local Console Port (Admin/Port B
Terminal and Modem Option Settings Setting up a Generic Modem for use with the Local Console Port (Admin/Port B) The following parameters should be set for any modems that will be connected to the Admin/Port B. Refer to your particular modem documentation for information on storing these parameters in the modem’s NVRAM.
Page 284 Terminal and Modem Option Settings Issue 3 May 2002...
Page 285 MAPD system and the two applications that can run on it: the CV/LAN and the DLG. Complete System Description MAPD System (TN801B V5) 1273-MPD DEFINITY LAN GATEWAY 1273 LAN R2 SOFTWARE CV/LAN SOFTWARE R8.2 1273-CVL and CLIENT SOFTWARE...
Page 286 LNG50 One of the following is selected by the customer: 116A ISOLATOR DC DEF ONLY 106005242 ISO01 NO MATL AC DEFINITY ONLY (Default) 011111111 ISO99 (D) One of the following is selected by the customer: Will ship loose YES 011111111...
Page 287 Ordering Information Comcode Description MANF. CODE Attribute 104A Connecting Block 103 116 943 Must be ordered separately CVLAN R6 Upgrade to CVLAN R8 1273-CVU provisioned in V6 mode Provisions CVLAN R8 Software already 1273-CU8 Procedure installed on the MAPD to V8 mode done remotely CVLAN R8 on a new MAPD provisioned...
Page 288: Ordering Information
Ordering Information Issue 3 May 2002...
Page 289: Troubleshooting Procedure
(TSC) in the U.S. at 1 800 242-2121. If these procedures do not solve the problem, contact the Technical Support Center (TSC) in the U.S. at 1 800 242-2121. If you are a customer outside the U.S., please consult your Avaya vendor. Issue 3 May 2002...
Page 290: Bringing Up The Mapd System
Use the procedure below if you cannot get a login prompt. NOTE: ASAI must be enabled on the DEFINITY Customer Options Form for the system to be fully operational. 1. First check the power, connections, cables, settings, and terminal and /or modem speed if you are connected via a modem.
Page 291: Solving Connectivity Problems
Solving Connectivity Problems In general, link connectivity problems can be diagnosed fairly quickly. For clients’ ASAI requests to complete successfully, the ISDN BRI link to the DEFINITY system must be up and the application must have TCP connectivity to the CV/LAN server on the MAPD.
Page 292 Troubleshooting Procedure 5. If the DEFINITY system Port State does not change. Reset the link by pressing the button on the “CV/LAN Port Status/Control” Screen. STATE This will reset the protocol stack associated with this particular link. 6. If the problem persists, escalate For additional Troubleshooting Techniques, consult the “CallVisor PC ASAI Installation and...
Page 293 Sample Customer Configurations This appendix contains two examples of how a customer might configure a system using CallVisor ASAI PC LAN over MAPD. It requires knowledge of TCP/IP networking. “Example 1. Secure LAN with Defaults,” shows CV/LAN application already administered with default values and client/server requiring administration.
Page 294 IP address = 192.168.25.10) with the CV/LAN running on the MAPD and four clients, C1, C2, C3, and C4 on the same subnet. NOTE: You should add the MAPD system assembly host name (definity) and IP address (192.168.25.10) to the address resolution mechanism. Issue 3 May 2002...
Page 295 Sample Customer Configurations Example 2. Multiple Secure LANs Host name = client 3 IP address = 135.20.3.1 Subnet mask = 255.255 IP address = 135.20.3.100 255.0 Subnet mask = 255.255.255.0 Host name = lgateserver IP address = 135.20.1.1 MAPD Gateway 2 Subnet mask = 255.255.255.0 System Default gateway = 135.20.1.100...
Page 296: Sample Customer Configurations
Sample Customer Configurations c. Access the Add Host screen again and do the same for clients 2 and 3 (C2 and C3). d. You will be on the Local Host Table screen when done. Exit the screen to return to the TCP/IP Administration Main Menu. 3.
Page 297 Sample Customer Configurations Administration of Each Client (C1, C2, and C3): 1. Administer the client name, IP address, and subnet mask (if not already done). 2. Add the MAPD system assembly (lgateserver in this example) to the address resolution mechanism. 3.
Page 298 Sample Customer Configurations Issue 3 May 2002...
Page 299 Returning the MAPD System to its Original State WARNING: This procedure should only be performed by a Avaya services technician. After using this procedure, you must reconfigure the MAPD applications or restore the configuration parameters from the backup SanDisk PCMCIA FlashDisk.
Page 300: Returning The Mapd System To Its Original State
Returning the MAPD System to its Original State Avaya Copyright (C) 1985-1989 Phoenix Technologies Ltd. Copyright (C) 1996 Texas Microsystems, Inc. All Rights Reserved The P5120C 120 MHz Industrial Computer BIOS, Version 4.28.MAP-D 1.4 640K Base, 031744K Extended, 256K External Cache...
Page 301 Press the key to display the RETURN login prompt again. Welcome to UnixWare 2.1.2 The system’s name is definity. Console Login: TN800 MAPD Remote Maintenance Port defaults are: LCP: 9600 8N1 COM2: 9600 8N1...
Page 302 CTRL 11. At the login prompt, login with the services login (default password) and become root with su - root. 12. If the DEFINITY LAN Gateway application needs to be installed, type pkgadd -n DLGset NOTE: Before loading the DEFINITY LAN Gateway application, verify that the customer has purchased it.
Page 303 Returning the MAPD System to its Original State 15. Restore the customer’s system configuration from the backup SanDisk PCMCIA FlashDisk using the following menu steps: Select “Maintenance” from the Main Menu. Select “Removable Media Operations” from the Maintenance Menu. Select Restore Configuration Data from Removable Media Operations.
Page 304 Returning the MAPD System to its Original State Issue 3 May 2002...
Page 305: Project Manager Worksheet
Project Manager Worksheet This appendix contains a worksheet for the Avaya Project Manager for providing assistance in the customer installation. The on-site system technician uses the networking information on this worksheet during installation. Issue 3 May 2002...
Page 306: Worksheet G-1 Gather Networking Information
Date ___________________________ Prepared By ___________________________ Contact Telephone Number ___________________________ The basic LAN addressing information you supply here will be used by the on-site Avaya Service technician during installation. Field Default Desired TCP/IP Address Subnet Mask Default Gateway IP Address NOTE: All three addresses appear in the form nnn.nnn.nnn.nnn, where each nnn...
Page 307 Upgrading the MAPD System WARNING: This procedure should only be performed by a Avaya services technician. This procedure describes how to upgrade the MAPD System (with its associated applications) with new software. 1. Make sure the administrative and/or maintenance terminal is physically connected (either directly or through a modem) to Maint/Port A on the TN801B board.
Page 308: Upgrading The Mapd System
7. When the system is coming up, the terminal screen displays a message similar to the following: Avaya Copyright (C) 1985-1989 Phoenix Technologies Ltd. Copyright (C) 1996 Texas Microsystems, Inc.
Page 309 Upgrading the MAPD System 8. Boot from the PCMCIA Disk by pressing twice in quick CTRL succession when you see the PCMCIA drive bootable line appear on the screen. WARNING: Once the PCMCIA drive bootable line appears on the screen, you only have 5 seconds to enter the sequence.
Page 310 Upgrading the MAPD System Welcome to UnixWare 2.1.2 The system’s name is definity. Console Login: TN800 MAPD Remote Maintenance Port defaults are: LCP: 9600 8N1 COM2: 9600 8N1 RMP: 9600 8N1 COM1: 9600 8N1 TN800 MAPD Remote Maintenance Port defaults are:...
Page 311 Upgrading the MAPD System 14. At the login prompt, login with the services login (default password) and become root with su - root. 15. To install the DEFINITY LAN Gateway application, type pkgadd-n DLGset. NOTE: Before loading the CV/LAN application, verify that the customer has purchased it.
Page 312 Upgrading the MAPD System Issue 3 May 2002...
Page 313 CTI links over a LAN/WAN. These are links, connected via a LAN/WAN, between the CTI platform server machine and the MAPD (or LAN Gateway) in a DEFINITY ECS. 1. No more than a 200 ms average round trip packet delivery time as measured with "ping"...
Page 314: Network Latency Requirements On Lan/Wan Connections From A Cti Server To The Mapd
Network Latency Requirements on LAN/WAN Connections from a CTI Server to the MAPD Issue 3 May 2002...
Page 315 MAPD Price Element Code Descriptions PEC Descriptions This section describes the current set of existing and new Price Element Codes for the MAPD. Existing PECs The following PECs already exist. After the GA cut over for the TN801B V5 MAPD, these PECs will reference the new hardware and software. 1273-cvl CVLAN Server release 8.2, provisioned in V6 mode 1273-lan...
Page 316: Mapd Price Element Code Descriptions
The DLG software is also upgraded. This upgrade requires a site visit by an Avaya Remote Field Engineer (RFE). This PEC only applies to MAPDs currently installed at the customer’s site. It requires an Avaya RFE to bring the MAPD upgrade disk into the customer’s location and physically insert it into the MAPD.
Page 317 These following feature enhancements are only passed to CVLAN applications using CVLAN Client release 8.2 or greater. The following ASAI features implemented in DEFINITY release 8.x and greater are supported by the CVLAN release 8.2 API. The CVLAN Client release 8.2 API set is available starting in CVLAN Client release 8.2.
Page 318 CVLAN Client release 6.1 or 8.2. Increased Number of Active Adjunct Route Requests Beginning with DEFINITY R8, the ECS will allow an increased number of outstanding (unacknowledged) Route Request messages. Prior to release 8, outstanding Route Requests were limited to 126. In release 8, the DEFINITY G3R will allow up to 2000 outstanding route requests and the G3I/G3SI will allow up to 300 outstanding route requests.
Page 319: Pecs And Corresponding Sap Codes
32 bytes of UUI. For event reporting, ASAI supports up to 96 bytes if the DEFINITY version is release 8 and the link version is 4 or above. Otherwise, the UUI provided in event reports is truncated to 32 bytes.
Page 320 MAPD Price Element Code Descriptions MAPD CVLAN Server CVLAN Client Release 8.2.1 Provisioned in MAPD CVLAN Server Release Release V6 Mode 8.2.1 Provisioned in V8 Mode CVLAN Client CVLAN per link ASAI Not Compatible Release 6.1.6 or association limit increase earlier to 4096 Customer accessible...
Page 321 Adjunct Switch Application Interface (ASAI) The Avaya recommendation for Computer Telephony Integration (CTI) based on the CCITT Q.932 protocol. An option on the DEFINITY Enterprise Communications Server (ECS) that enables the ASAI messaging interface. Also called CallVisor ASAI. Adjunct Services Application Interface (ASAI).
Page 322: Glossary
LANs. It has the ability to route one or more protocols and bridge all other traffic. The DEFINITY LAN Gateway application links ISDN and TCP/IP at both a physical and addressing level. See bridge and router.
Page 323 International Special Committee on Radio Interference. Cross-European committee that specifies regulatory standards for its European member states. Client For the DEFINITY LAN Gateway, a computer which is a consumer of ASAI service. User of ser- vices provided by a server. Configuration The combination of hardware and software that defines a computer or telecommunications system and also determines how it will operate.
Page 324 Contents alterable under software control. Flashware Software stored in a Flash PROM. G3MT G3 Management Terminal. It is also known as System Access Terminal (SAT). The primary craftsperson interface into a DEFINITY system for administrative and maintenance functions. GL-4 Issue 2 November 2001...
Page 325 Glossary Hard Disk Drive. Heartbeat Indication The status of the MAPD is indicated by two flashing buttons that appear on the faceplate panel LCD of the system assembly. Host A computer, connected to a network, that processes data from data-entry devices. Generic PC standard for interconnection of media devices to the PC motherboard.
Page 326 DEFINITY Multi-Application Platform is an open platform which allows direct integration of applica- tions into the DEFINITY product line and which also provides integrated connectivity to 10Base-T legacy LANs. The platform is also known as the DEFINITY LAN Platform. The platform allows leveraging third party hardware and software for applications across BCS.
Page 327 Glossary NVRAM Non-Volatile Random Access Memory that retains data even when the power is lost. Operating System The set of programs that runs the hardware and interprets the software commands. Operations, Administration, and Maintenance (OAM) A state of system operation where the core processes of the multifunction board are accessed, including system initialization, resource configuration, forms interface, entry into the maintenance subsystem, and file system access.
Page 328 Glossary System Access Terminal. The primary craftsperson interface into a DEFINITY System for adminis- trative and maintenance functions. Shutdown States States of system operation where either a technician can shut down the system for maintenance, or where a critical error condition brings down the system. In either case, file systems are closed and the system can be powered down and removed from the carrier.
Page 329: Index
Index Application Port Assignment menu items 4-33 screen 4-33 ASAI Test screen 5-50 Trace screen 5-51 Numerics Assign Port for Node ID signalXX fields and description 5-30 screen 5-30 116A isolating data interface 2-19 Assigning MAPD machine ID 3-11 audit trail activate/deactivate login 3-19 Add Client...
Page 330 4-27 6-20 for moving around the system screen 5-19 Default Gateway screen 4-26 6-19 default, terminal type definition CV/LAN generic PC connection 2-25 DEFINITY ECS Port States 4-78 guidelines for using worksheets IN-2 Issue 3 May 2002...
Page 331 Index Local Host Table 4-20 6-13 commands 4-21 6-14 fields and description 4-20 5-13 6-13 screen 4-20 5-13 6-13 login 2-29 2-31 2-34 2-37 hardware activate/deactivate 3-19 alarms message 4-13 4-14 test 2-37 add/delete Hardware Alarms asai_adm fields and description 5-46 change password screen...
Page 332 Index modem option settings password 2-37 modems and terminals change moving around the system changing function keys changing conventions 4-15 screens changing rules multiple secure LANs changing screen 4-15 prompt protection setting password, changing PC memory test PCMCIA disk 2-38 name, host 3-12 PCMCIA Flash Disk...
Page 333 Index screen, (continued) Message Collection Period (CV/LAN) 5-57 Network Routing Daemon 4-25 5-18 6-18 Network Routing Information 4-24 5-17 6-17 Network Routing Table 4-28 5-21 6-21 safety considerations 2-13 Ping Host 5-45 sample CV/LAN configuration Port Administration 4-32 SanDisk 2-19 Removable Media Operations 4-47 5-32...
Page 334 Index steps terminal type for installing new terminal 2-28 2-31 default 2-37 for terminal connection via modem 2-32 2-33 terminals and modems installation 2-15 2-18 test, ping the host 3-15 system backup 3-20 testing hardware 2-37 subnet mask 3-12 testing LAN/Client connectivity 3-13 switch This Host...

Avaya DEFINITY Manual

Preface - about this Document

Overview of the MAPD

Installing the MAPD

Setting up the MAPD Configuration

CVLAN and DLG System Administration

CVLAN System Administration

PBX Carrier Configuration Worksheets

Terminal and Modem Option Settings

Ordering Information

Troubleshooting Procedure

Sample Customer Configurations

Returning the MAPD System to Its Original State

Project Manager Worksheet

Upgrading the MAPD System

Network Latency Requirements on LAN/WAN Connections from a CTI Server to the MAPD

MAPD Price Element Code Descriptions

Glossary

Index

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Avaya DEFINITY