Avaya DEFINITY Server CSI Maintenance Manual page 1333

LIC-ERR (License-Error Mode)
The License File includes a license serial identification number that is matched
against the hardware in the system as well as information about the software
version, Avaya DEFINITY Servers and Call Center features, Offer Category, and
capacities. Once installed or initialized, every hour the system compares these
parameters, which determine the system status:
If everything matches, the switch runs the designated system software
version and enables the designated features and capacities in
License-Normal mode.
Depending upon the nature of the error, the system generates a major
alarm and starts a 10-day countdown timer. When the timer starts, the
system is in License-Error mode. Upgrades also start a 4-hour countdown
timer for the Avaya DEFINITY Server CSI.
If the 10 days pass and the conditions that caused the switch to go into
License-Error mode are not remedied, the switch goes into No-License
mode, in which the switch operates in Administration mode and permits
only pre-administered incoming and outgoing calls:
— All new call originations are denied, except calls to an administered,
— All incoming calls are denied, except calls to an administered,
— These no-license and emergency numbers are administered on the
Active, stable calls are not affected when the switch enters No-License
mode.
System resets do not reset the 10-day timer. If a system in License-Error
mode is reset and the license error remains, the timer picks up the
countdown where it left off.
To clear LIC-ERR alarms, the License File must match the switch hardware
and administered parameters.
License mode details
The license modes indicate the system's operational status:
License-Normal
— License File installed successfully
— Feature usage within prescribed limits
— The license file serial number matches.
— If it is an upgrade, the switch requires a new License File.
555-233-119
emergency number.
incoming call number. This allows License File delivery from the
RFA website through Connect2.
Feature-Related System Parameters form (change
system-parameters features).
Issue 5 October 2002
1333