Avaya DEFINITY Server CSI Maintenance Manual page 1017

DIG-IP-STN (Digital IP Station)
Table 194. TEST #1372 Registration Status Inquiry
Error Test
Code Result
1,2,3 FAIL
PASS
Signaling Path PING Test (#1373)
This test is nondestructive.
The test determines the local C-LAN through which the signaling originates and
the endpoint's IP address. It then requests the local C-LAN to execute a PING on
the endpoint's address. If the PING is successful, the test passes, if the PING is
not successful, the test fails.
NOTE:
Multiple failures of this test can take the Digital IP Station out of service.
NOTE:
This test checks the circuitry involved in the data path of a peer-to-peer IP
layer connection.
NOTE:
This nondestructive test runs due to in-line errors, during periodic and
schedule maintenance, and on demand.
555-233-119
Description/Recommendation
The endpoint is not successfully registered.
Verify that the user is entering:
the correct extension and security code
the C-LAN IP address
Verify that the extension has been enabled for IP softphone operation.
If many endpoints cannot register, investigate any errors of the C-LAN
ethernet port.
Examine the ethernet cabling from the endpoint PC to the ethernet hub.
The endpoint is successfully registered and continues to respond to
registration handshaking.
Issue 5 October 2002
1017